Name: Grand Bavaro Princess All Inclusive
Address: Playas de Bavaro, Playa Bavaro, 23000, DO

Grand Bavaro Princess All Inclusive

Punta Cana · Dominican Republic

100 reviews shown

10/10

Exceptional

25 Jul 2026

RENE

Our stay at this hotel was absolutely wonderful from beginning to end. The staff was warm, welcoming, and always willing to help, making us feel at home throughout our visit.
A special mention goes to the restaurants. The food was outstanding, with a great variety of delicious dishes, excellent quality, and impeccable service.

8/10

Excellent

25 Jul 2026

ANA

No hubo información al llegar. Uno tiene q preguntar, y es incómodo. Recomendación. Deberían abordar a todo cliente y explicarle los servicios q el estar ahí incluye.

8/10

Excellent

25 Jul 2026

Moina

Absolutely beautiful resort, it was well maintained however it did take a long time for staff to come with items like water bottles and toilet paper as the resort was so large

10/10

Exceptional

25 Jul 2026

Fulgencio

The best

6/10

Pleasant

24 Jul 2026

Olga Guadalupe Carrillo

Me gusto la atención de algunos chicos de los restaurantes de carta , los del bufete pésima atención.

Aire acondicionado pésimo también en la habitación...

10/10

Exceptional

24 Jul 2026

Tatiana

It was such a beautiful place to say the staff was super helpful and even made conversation with you. The only issue we had was the mosquitoes The main door doesn’t go all the way to the ground so there is a sleigh crack, which allows the bug to come in so every night my husband was fighting with the mosquitoes before we went to bed. overall, I would still go again it’s just maybe we’ll be more prepared on how to keep mosquitoes out.

6/10

Pleasant

24 Jul 2026

Yannick

Il s'agit de notre deuxième séjour et nous sommes vrm déçu. Les restaurants sont bcp moins bon. Le buffet est meilleur que plusieurs restaurants. Nous avons eu un problème d'air climatisé, nous avons appeler 4 fois ils ont reset l air clim sans succès. Nous avons changé de chambre et on voyait pas vrm de différence. Il avait énormément de sargasse mais non ramassé de 2-3 jours. Aussi la quantité de moustique dans les chambres est problématique. Nous ne reviendrons pas.

4/10

Poor

23 Jul 2026

Alfredo

Fuimos un grupo de 5 habitaciones y El aire de las habitaciones del hotel no funcionaba, no enfriaban lo suficiente para poder dormir, me cambiaron por tres ocasiones y a otro del grupo y ninguna enfriaba. Las tinas se filtraban y salía el agua,, las habitaciones Prime con una peste a humedad y las toallas sucias y esto pasó en dos de nuestras habitaciones. En la primera habitación el inodoro estaba tapado. Sin embargo, el personal de los restaurantes y áreas comunes eran muy amables, en especial por José el de la jardinería y Osvaldo de la barra y ambos de la piscina pasiva.

4/10

Poor

23 Jul 2026

Nicole

Power went out only in our room no air ..the tv went out we had no tv ,the staff was as helpful as they could be but never again …

10/10

Exceptional

23 Jul 2026

Richard

Good accommodation, friendly staff. Very well kept. Didn't try the family friendly bit - no kids with us. Food generally good. Buffets excellent, a la carte a bit limited. Not keen on the Italian. The best was the pizza place. Ice cream shop a favourite.

10/10

Exceptional

22 Jul 2026

Andre

Me and my girlfriend had a great time the staff was excellent and it was so much fun
Jeffry, Samantha and Eva were so amazing we went to the bar just to see them 😊 excellent time and would definitely recommend

10/10

Exceptional

22 Jul 2026

Rivera Santiago

Lo unico tienen que tener cuidado con las escaleras de los cuartos, confunden y a mi mama se le cayo el techo en el baño

10/10

Exceptional

21 Jul 2026

Shree Janna

Amazing experience. Everything was top notch…. From cleanliness, customer service, food, people… we had the best time ever. We will be back :)

Family_with_children

10/10

Exceptional

21 Jul 2026

Yainelys

The property is amazing. It is kept clean. The staff are very nice and help you out with anything you need. The rooms need some renovation but are pretty good too. The food is 10/10

Family_with_children

4/10

Poor

20 Jul 2026

Bardan

Room smelled muggy. It was clean but i did not like the hospitality for the amount spend.

Family_with_children

10/10

Exceptional

19 Jul 2026

Willie

Best resort I've visited thus far!

Partner

10/10

Exceptional

19 Jul 2026

Jehad

Every thing is good.

Friends

6/10

Pleasant

19 Jul 2026

Betzabe

10/10

Exceptional

18 Jul 2026

Lynda

Je recommande le Grand Bavaro Princess.
Mon séjour a été exceptionnel du début à la fin. L'accueil à la réception a été très chaleureux la chambre est spacieuse et impeccable, et la restauration est variée. Un véritable havre de paix.

Self

10/10

Exceptional

17 Jul 2026

Larry

Todo estuvo bueno le falta hacer más shows durante el día , y le falta una Discoteca pero todo estuvo súper bueno la limpieza y la comida todo bien . Lo recomiendo muy bonito y las habitaciones súper!

Partner

10/10

Exceptional

17 Jul 2026

Wei Bin

clean roo

Friends

4/10

Poor

17 Jul 2026

Glenda Caridad

La habitaciones huelen mal , las personas solo t tratan según la propina le des , si no das propina o la das antes del servicio te tratan mal , no regresaré

Family_with_children

8/10

Excellent

17 Jul 2026

Lissette

Room was clean and the staff was very good

Family_with_children

10/10

Exceptional

16 Jul 2026

Charles

It was overall a great trip for our family (2 adults and 4 month old). The room was spacious and they provided a crib (it did take sometime for this to arrive). The resort is well maintained, friendly animals on the resort, and the beach set ups were our favorite part. The dining halls and restaurants with pretty good food, you have to find the tastier ones over some average quality ones. The staff is overall friendly and helpful. Smoking is allowed pretty much everywhere which was inconvenient at times with our baby.

Family_with_children

4/10

Poor

16 Jul 2026

Neveen M

No good

Family_with_children

6/10

Pleasant

15 Jul 2026

Joshua

The pillows in my room appeared dirty, which raised concerns about cleanliness. The bathroom is outdated, with visible rust and signs of poor maintenance. It would also benefit from a more professional paint job.

Additionally, the La Hispaniola buffet requires immediate attention to its sanitation standards. During dinner, there were numerous flies throughout the dining area, making it difficult to enjoy the meal. I also observed flies landing on prepared food, which is a significant hygiene concern and detracts from the overall dining experience.

Family_with_children

10/10

Exceptional

15 Jul 2026

ramninder

Beautiful place nice staff food is best

Partner

6/10

Pleasant

15 Jul 2026

Jonathan

El hotel está bueno pero tienen q mejorar la atención al cliente y hay q caminar mucho no hay orden para montarse en los carritos todos te quieren caer en sima

Family_with_children

8/10

Excellent

15 Jul 2026

Walishia

The room was clean (was unaware I would be on the third floor) but I guess I got in my exercise. Bathrooms are modern and nice! Staff was always friendly and willing to help. Food was ok, restaurants fill fast so you have to book reservations EARLY. It is a HUGE RESORT. It’s a lot to do and see. We booked excursions each day so didn’t really get to take advantage of everything.
Nightly entertainment was nice and drinks were great. I would recommend this hotel.

10/10

Exceptional

15 Jul 2026

Andrew

Beautiful beach, bars were nice and very fun, the restaurants were good aswell!

Partner

2/10

Poor

14 Jul 2026

Latisha

I would not recommend this hotel. Unfortunately, my experience was very disappointing from start to finish.

The hotel was not very clean, and communication was difficult because there were very few English-speaking staff members. The food was also very poor. During most of my stay, I ended up eating fruit because I couldn’t find many enjoyable meal options.

The room was not properly stocked upon arrival. There were no towels or blankets, which made the stay very uncomfortable. In addition, guests were required to leave the pools by 7:00 p.m., which limited the opportunity to enjoy the resort amenities.

Overall, this was one of the worst hotel experiences I’ve had, and I would not recommend this property to anyone.

Family_with_children

4/10

Poor

13 Jul 2026

Stephanie

We really wish we could say we liked the hotel. The minute we got there, horrible. We arrived at our room, key didn’t work. We were let in by bellboy, room was filthy! Hair in the bathroom, tub was dirty and NO towels. Everyday we had to ask for towels because they never refilled it when they cleaned, takes from 30 mins- 2 hrs for them to bring the towels. The WiFi only works when you’re in your room. Staff would harass us NON STOP to ask for time share after we specifically said over and over we didn’t want anything. I gave it a 2 star because the food was actually really good. Unfortunately, we will not be coming back.

Partner

10/10

Exceptional

13 Jul 2026

Ivency

Excelente ServicioAlCliente, grandioso nos encantó , le damos 10/10

Family_with_children

6/10

Pleasant

13 Jul 2026

RALUCA

Average resort not 5 stars expectations .. average food

Family_with_children

8/10

Excellent

13 Jul 2026

Sara

Overall, we had a great time at this resort. I had read a lot of reviews prior to arriving and had mixed feelings about what to expect. The resort is huge. So, if you have an aversion to walking, this resort is not for you. Although there is a train that runs until 1:00 a.m., there are times that the train is so packed that you have no choice but to walk to your destination. The busiest time for the train is dinner time and right before 1:00 a.m. when everyone is headed back to their rooms. We were large group of 13 persons. We all upgraded to Platinum and thought that it was well worth the extra fee. We had designated restaurants, bars, premium alcohol and room service. The staff at the Platinum area was exceptional. They went above and beyond what was expected and always had a smile on their faces. They made my birthday celebration extra special by decorating our area with flowers and balloons and providing a birthday cake at breakfast and dinner. The staff on the other side was not as friendly. The only issue we had was that our AC was not working properly when we arrived. It took three days to have the AC issue resolved. There are plenty of food options. Not everything was great, but we did find some exceptional restaurants like Tartufo and Tanuki. Buffets have countless food options. You would be hard-pressed not to find something you like.

Family

8/10

Excellent

13 Jul 2026

Marisabel

La habitación se le callo parte del echo y ilia mucho a humedad

Partner

10/10

Exceptional

13 Jul 2026

Ziyanda

This is a great choice!

Self

10/10

Exceptional

13 Jul 2026

Miguel Angel

We lovedddd this resort, the Frontier airline is bad, so small uncomfortable, bit it is worthy, we recommend Gran Bavaro Princess

Family

4/10

Poor

13 Jul 2026

Yanser O.

3 stars

Family_with_children

2/10

Poor

13 Jul 2026

Vaysell

Yo llevo desde del 2006 visitando punta cana Republica Dominicana y Terrible ese hotel, cuando llegamos que fuimos almozar al bufet de la playa despues de hacer una fila nos dijeron que se habia acabado la carne y ya no habia mas como en un todo incluido nos van a decir que se acabo la carne. Muchos de los empleados te trataban mal y no les importaba que eras un huesped, la comida terrible muchas comidas frias y no hay variedad. Los tragos muy malos donde mejor nos hicieron los tragos fue en el bar de la playa que ahi si fue muy buena la atencion. Las habitaciones llena de mosquitos en una semana que estuvimos ahi solo vimos una vez fumigando. Los trensitos que tienen para moverte dentro del hotel son muy demorados y cuando llegan a ti ya estan llenos. La playa si esta buena sin algas. La piscina si esta buena y todos los dias hacen actividades. Para hacer las excursiones pueden ir a Nexus y ahi pueden ver a Lamborghini asi le dicen todos o a Frank que ellos nos atendieron super bien. No les Recomiendo este Hotel para nada. Este hotel de 5 estrella no tiene nada.
Fuimos una Familia de mas de 40 personas y nadie volvera a este Hotel.

Family_with_children

10/10

Exceptional

13 Jul 2026

Bikram

Everything was good

10/10

Exceptional

13 Jul 2026

Edeline

The staff they have excellent customer service

Friends

2/10

Poor

12 Jul 2026

lorianny

Muy aburrido, no ofrecen lo que tienen

Partner

10/10

Exceptional

12 Jul 2026

Mayra

El staff. Muy cordial, la resection excellent. El buffet expectacular muy gentiles. Gracias

Family

4/10

Poor

12 Jul 2026

sheila i rosario

La piscina grande cele estaban saliendo las losetas tome cogí muchas del fondo con los pies. No tiene discoteca dentro del hotel te hacen ir a una fuera del el y solo tienes dos tragos gratis en la noche.area de buffet gatos caminando dentro y pájaros negros ensuciando te podía caer caca en los platos. Muy poco entretenimiento y el que tienen es regular. Mejor beban agua de botella porque si le dan copa de agua apesta a paño abombado. Los aires en el tercer piso no se sienten tuvieron que cambiarme a primer piso y más o menos por lo menos el que me tocó. Voy mucho a punta cana hay mejores hoteles que este busquen otro

Partner

10/10

Exceptional

12 Jul 2026

Rionald

Muy bueno todo

Family_with_children

8/10

Excellent

11 Jul 2026

Duaa

N/a

Partner

2/10

Poor

11 Jul 2026

Yudelsy Ayala

I was very disappointed with my stay. The customer service was terrible from the moment I arrived. Instead of making guests feel welcome, many employees seemed focused on getting money from us. There was constant pressure to buy memberships, tours, or tip for every little thing. If you didn’t give them money, it often felt like your requests were ignored.

The food was below average and lacked variety and quality. Room service and basic requests were extremely slow. Something as simple as asking for an item for the room could take almost 24 hours to arrive.

Overall, the service made what should have been a relaxing vacation very stressful. Guests should be treated with respect regardless of whether they purchase extras or leave tips. Unfortunately, I did not enjoy my experience and would not choose to stay here again.

Self

6/10

Pleasant

11 Jul 2026

MILEYDIS GUERRERO

Staff are friendly

Friends

10/10

Exceptional

10 Jul 2026

Lindsey

The staff go above and beyond to make sure you’re happy and enjoying your stay. Clean property with great ambiance. Love the wildlife on property.

Partner

10/10

Exceptional

10 Jul 2026

Fiona

Room was VERY comfortable and really enjoyed sitting out on the balcony in the morning or evening. Walking through the grounds is a real pleasure. And if you don’t want to walk, there an excellent ‘train’ service that circulates around tne resort. Facilities, service and food all recommended.

Self

8/10

Excellent

10 Jul 2026

Ramanpreet Kaur

Beautiful property, nice clean spacious rooms. Didn’t like the reservation process for the restaurants. Internet was on and off. Beautiful beach. Take US cash with you - everything was in USD.

Family

8/10

Excellent

10 Jul 2026

Leanne Gainza

If you’re looking for a lively resort with lots of daytime programs and evening entertainment, I’d recommend double-checking the activity schedule before booking. But the service and friendliness were definitely a highlight

Friends

8/10

Excellent

10 Jul 2026

Domingo Ramos

El transporte de cuarto a lobby y de lobby a cuarto muy pésimo pocos carritos habiendo muchas personas en el hotel

Family_with_children

6/10

Pleasant

10 Jul 2026

Lourdes Victoria

i don't consider the hotel was a 5 stars but overall was ok. A lot of mosquitos please don't forget your repellent.

Family_with_children

10/10

Exceptional

10 Jul 2026

Maybelin

Excelente lugar variedad de comidas solo que si sacas una sola habitación el sofá cama no es muy cómodo , muy buena animación y el trato 10 de 10

Family_with_children

10/10

Exceptional

09 Jul 2026

Ramona

Todo perfecto

Partner

10/10

Exceptional

09 Jul 2026

Arianny

Todo bien

Friends

10/10

Exceptional

09 Jul 2026

Abby-gay

Very good hotel 10/10

10/10

Exceptional

09 Jul 2026

Gloria

Everything was good but I think it’s over crowded. A extended line for check in, to eat and for the shows you have to be earlier or can’t see.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

jesus J vazquez

Great place to stay

Partner

2/10

Poor

07 Jul 2026

shanie chetram

I had a very disappointing experience at Grand Bávaro Princess and would not recommend staying here.

From the moment we arrived, the customer service was poor. The staff was often unhelpful, and it felt like our concerns were ignored. Check-in and getting assistance took far longer than expected.

The room was one of the biggest disappointments. It had a strong old, musty smell that never went away, making it uncomfortable to stay in. The cleanliness was below what I expect from a resort, and maintenance issues were not handled properly even after being reported.

The food was another letdown. There was very little variety, the quality was disappointing, and many meals were bland or not served at the proper temperature. For an all-inclusive resort, I expected a much better dining experience.

The resort also felt overcrowded and poorly managed. Simple requests took too long, communication was difficult, and the overall experience was stressful instead of relaxing.

I chose this resort expecting a memorable vacation, but it turned out to be one of the most disappointing trips I’ve taken. Between the poor customer service, musty-smelling room, lackluster food, and overall management, I would not stay here again or recommend it to anyone.

Family_with_children

10/10

Exceptional

07 Jul 2026

Melanie

Todo súper

Partner

8/10

Excellent

07 Jul 2026

Taranvir

If you are scared of cockroaches like me or have a sensitive stomach, PLEASE dont go to this resort and most surrounding resorts. They have done a beautiful job of containing the problem and keeping everything clean but still you'll spot cockroaches. Nothing bad will happen to you, keep most your stuff In your suitcase and keep it all zipped. Food is better during lunch than dinner. Make dinner rezos at resturants. Eat hot food and the chances of getting sick are minimal. I didnt get sick. Staff is wonderful. Resort is gorgeous. Theres a 24/7 bar which is fantastic. Decent entertainment and clubs nearby. Enjoy!!

Self

2/10

Poor

06 Jul 2026

Tyson

The platinum is not worth it!!!! The 24hr room service sucks and the train not 24hr

Partner

10/10

Exceptional

06 Jul 2026

Diovy

Clean room, good food

Friends

6/10

Pleasant

05 Jul 2026

Gregory

My girlfriend and I had a wonderful stay at the resort. The property was beautiful, the amenities were great, and every staff member we encountered was friendly and welcoming. Overall, we truly enjoyed our vacation.

Unfortunately, there were two disappointing experiences. After eating a burger from the 24/7 restaurant, I became very ill with what seemed to be food poisoning and experienced flu-like symptoms.

We also booked round-trip airport transportation through WB Punta Cana Team (Talixo). The ride from the airport to the resort was smooth, but our return transportation never showed up. Despite multiple calls and messages, we didn’t receive a response for nearly an hour and had to take another taxi to avoid missing our flight, which cost us $30. When I later asked about reimbursement, I was only offered $20.

The resort itself was excellent, and the staff made our stay memorable. However, the experience with WB Punta Cana Team (Talixo) was unacceptable and unprofessional, and I would not use their transportation service again

Partner

6/10

Pleasant

04 Jul 2026

Miguel

Lo complicado de las reservas para restaurantes.

Friends

6/10

Pleasant

04 Jul 2026

Kayla

This was the first time staying at this resort it was a girls trip. The resort overall was super mid. I probably won’t be back to this resort. Food was OK, from the hotel to the beach was such a long walk, Everywhere was such a long walk. I guess it could be my fault booking.. I booked the bungalow room whixh i did not realize how far of a walk it would all be away from the beach/pools and food. The room itself was OK , staff was super friendly, but I would like to have seen more amenities in the resort. Pools close at 6 which was early compared to other resorts i have been too. I’d give resort itself about 6.5/10. The property itself was about 20/25 minutes from puta Cana airport

Friends

6/10

Pleasant

04 Jul 2026

Idalmis

El hotel está bueno , pero no de los mejores . El staff en general muy pero muy atentos, en bares, restaurantes, entrenamientos. Las habitaciones ok, se demoran un poco en la reposición de las toallas. etc.

Family_with_children

6/10

Pleasant

03 Jul 2026

Tita Gianan

The staff in the buffet is not very accommodating. Its more like a Family friendly hotel. Overall its okay if im gonna rate it. For me its 6/10

Family_with_children

10/10

Exceptional

03 Jul 2026

Hector

Great place to stay

Friends

8/10

Excellent

03 Jul 2026

Norge

Okay hotel.

Family

8/10

Excellent

02 Jul 2026

Kimberly Ann

This property is stunning and the staff are very kind and helpful. We really enjoyed the swim up bar, lobby bar, and buffet. It is also a great environment for families and very welcoming to children. We really appreciated the nature trails and wildlife. It feels very organic.

Partner

2/10

Poor

02 Jul 2026

Dayana

Mi experiencia en este hotel fue muy decepcionante. Las habitaciones estaban sucias y en muy malas condiciones. Pasé dos días completos sin aire acondicionado, la nevera no enfriaba, los lavamanos estaban tupidos y la llave de la ducha estaba rota y partida, por lo que había que acomodarla de cierta manera para poder usarla.

Además, la habitación estaba llena de mosquitos, lo que hizo muy incómoda la estadía.

La piscina para niños también presentaba partes rotas y evidentes señales de falta de mantenimiento, algo preocupante para la seguridad de los pequeños.

Por otro lado, los restaurantes no tenían aire acondicionado, lo que hacía muy desagradable la experiencia al momento de comer.

Considero que este hotel necesita una renovación y mantenimiento general urgente. Actualmente, las instalaciones no están a la altura de lo que uno espera para unas vacaciones cómodas y agradables.

Friends

2/10

Poor

01 Jul 2026

Jordan

It was but just worst experience! Room smells really bad, a lot of waiting! Time wasted for waiting instead of relaxing. Don’t go you’ll regret.

Family

10/10

Exceptional

01 Jul 2026

Jazmin

The room was super clean. We stayed in the platinum suite and it was worth it. The beach and the buffet were less than 2 minute walks either side. It was amazing. They made our anniversary super special and celebrated us throughout our trip. Would recommend

Partner

6/10

Pleasant

01 Jul 2026

Kiara

This was my second time staying at this resort and I was disappointed by the cleanliness of the room. Felt like it needed a good wipe down and sweeping. The room also had a really bad moldy smell. Entertainment staff was great throughout the day and night. The food was 8/10 and the service was good. If I return, I’ll get the platinum package. Everyone I spoke too had no issues with the platinum rooms.

Family

4/10

Poor

01 Jul 2026

Galia

No AC. Guests sleeping in the lobby. Enough said.

Family

2/10

Poor

30 Jun 2026

Rayner

Este hotel vo le diera la categoría de 3 estrellas, he ido a varios de estos hoteles todo incluído tanto en RD como méxico y puedo decir que en este he tenido la más mala experiencia, el calor es horrible en todos los restaurantes va sea buffet o a la carta pues no funciona el aire acondicionadc en ningúno de estos restaurantes en plend verano junio 2026 más de 90 grados F de temperatura y sin aire acondicionado en los restaurantes el día entero, en las habitaciones los aires acondicionados estár manipulados y la temperatura que aparece en el termostato no es la real, las nabitaciones huelen a humedad y las neveras no enfrian bien, tuve la oportunidac de conocer a varias personas en el hotel y todos coincidimos con los mismos problemas .Por otra parte la comida poca variedad en los buffet y la calidad de la comida en los restaurantes a la carta deia mucho que desear, las instalaciones se ven descuidadas v falta de mantenimiento, las piscinas las cierran a las 7 que para m pensar es demasiado temprano. El servicio y atención de los trabajadores si es buena er su mayoría ellos trabajan con lo que tienen y tratan de darte la meior atención. Esperc
que mínimo arreglen en problemas del aire acondicionado en los restaurantes pues muchas familias vienen con niños pequeños y no merecen pasar por esto en sus vacaciones, estoy seguro que la mayoría de los Review de 5 estrellas que tienen en internet no falsos así como es falsa su categoría de hotel 5 estrellas.

Family_with_children

10/10

Exceptional

29 Jun 2026

Gamaliel

Excelente la limpieza, servicio y todo muy acogedor. La amabilidad y atención de Argelis en los restaurantes y La Chama en el “Pool Bar” fue de calidad extraordinaria.
Recomendado %100

Partner

10/10

Exceptional

29 Jun 2026

Linda

Girls trip with my mom and we had a blast

Family

10/10

Exceptional

29 Jun 2026

Franklin

Great

Partner

10/10

Exceptional

29 Jun 2026

ibonny

Friendly staff, good food, Jerry is awesome

Family_with_children

8/10

Excellent

28 Jun 2026

Christopher

Me gustado mucho el personal muy atento con nosotros el hotel estaba muy bonito y limpio, lo único que no me gustó es que era muy grande y teníamos que movernos en un trencito y la habitación estaba un poco húmeda olía a humedad pero ya luego todo bien

4/10

Poor

28 Jun 2026

Anna

Staff members were very rude and unhelpful. So so horrible especially some at the front desk.

Friends

6/10

Pleasant

28 Jun 2026

Craig William

Hotel was beautiful as was the beach only down side was that some staff seemed to prefer certain nationalities over others, if you were white and spoke English you weren’t accepted as well as those who spoke Spanish, as much as I would like to go back to this hotel, due to some staff I’ll definitely be giving it a miss as we did feel out of place and a few other families from different areas said the same.
Food was good, the food trucks were good and very handy as were some of the restaurants
Entertainment at night wasn’t the best but meant we could get an early night ready for next day.
Booked a few trips with Seapro on site and would avoid if possible as we felt the trips were mediocre at best, definitely would have had better experiences booking elsewhere as they obviously use the cheapest companies and this is reflected in the trips I.e 1 boat didn’t have proper flushing toilets or water to wash hands and another trip we went deep sea fishing and son didn’t even get a chance to fish as time was up it was more trawling and if they got a fish on the line someone would reel it in and my son never got the chance.

Family_with_children

2/10

Poor

27 Jun 2026

Jeremiah Louie

Mid

Family

10/10

Exceptional

27 Jun 2026

Vicente

El hotel Grand Bavaro Princess es sin duda un lugar en el cual debes hospedarte para vivir la maravillosa experiencia que puedes vivir en el, las habitaciones son excelentes y refrescantes con un personal muy atento en su limpieza y refill del frigobar.

En el ámbito de sus alimentos todos sus restaurantes y buffets fueron una delicia, no hubo un solo día en el cual pueda comentar algo positivo y destacar mucho el ambiente mundialista que había en todo el resort fue espectacular!

Desde el área de reservas me ayudaron con una decoración bonita por nuestro cumpleaños el cual era uno de los motivos del viaje y sin duda alguna fueron la milla extra con la decoración que realizaron y considerando cada requerimiento solicitado.

El hotel cuenta con una rica flora y fauna la cual es muy hermosa poder ver los pavos reales y tortugas alrededor de todo el resort vivir en paz y armonía.

Tuve el placer de estar en la zona platinum con la cual me gustaría destacar la atención de Carlos en el bar de la piscina platinum y Juan Carlos y Morancy en el restaurante Chopin sin duda alguna son unos de los muchos de los excelentes elementos con los cual cuenta este hotel, sin duda alguna a futuro volveré a hospedarme en este hotel y ya que hicieron que mi estadía y visita a república domenicana fuera inolvidable.

Partner

4/10

Poor

27 Jun 2026

Marvin

DO NOT STAY (don’t say I didn’t warn you). The rooms were dated & smelled mildewy. We had a block of four rooms - two of our air conditioning units stopped working mid way through our trip. We had to move rooms. Humidity and lack of AC is not good. Key bracelets stopped working and this is the only way to get into your room. Had to walk back to front desk to get fixed (at least 3 times). Food is mediocre at best. We tried just about every restaurant hoping one would be a little better - no chance. Breakfast buffet at the beach was the best food option. But all of this we could overlook because of the beach but what really soured our experience was the poor quality of service we received throughout. We tried tipping, we spoke Spanish and yet we were met with disinterest and sometimes rude service. I get it - there are lots of us and maybe it can be a little much but we were very dissatisfied with the level of service.

Family_with_children

2/10

Poor

27 Jun 2026

William Osmin

\"He visitado el Gran Bavaro Príncipe en Punta Cana en cinco ocasiones y, en general, mi experiencia siempre ha sido excelente. Las instalaciones son muy bonitas y limpias, y la comida siempre ha sido de mi agrado, lo cual demuestra el alto estándar que el hotel suele mantener.
Sin embargo, en esta última visita, que fue una estancia corta para celebrar el cumpleaños de mi hijo con algunos empleados, tuvimos un percance muy desagradable en el bar del lobby. Fuimos atendidos por un empleado llamado José Cadenas, cuyo trato fue sumamente deficiente y poco profesional. Esta persona se mostró confrontacional, llevaba la contraria constantemente a nuestro grupo y en un momento llegó a ofender a mi esposa.
Tuve que emplear mucha paciencia y dialogar con él para evitar que la situación se saliera de control y arruinara la celebración. Afortunadamente, el resto del personal del hotel mantuvo su amabilidad habitual. Volvería a hospedarme en este resort por el aprecio que le tengo a la marca, pero considero fundamental que la gerencia tome cartas en el asunto con este empleado y capacite a su personal en servicio al cliente para proteger la reputación del establecimiento.\"
Me gustaría el número del gerente para abundar más de este percance.

Business Family

2/10

Poor

26 Jun 2026

Akker

Вот вариант, который звучит спокойно, профессионально и перечисляет основные проблемы:

Unfortunately, my stay did not meet my expectations.

The resort has beautiful grounds and a nice beach, but there were too many issues that affected the overall experience. The food quality and variety were disappointing, especially for an all-inclusive resort. The service was inconsistent, and many staff members seemed uninterested or unfriendly. Communication in English was often difficult, making even simple requests frustrating.

The towels and bedding felt worn and did not match the standard I expected. The restaurant reservation system was confusing, and the Wi-Fi was unreliable in many areas of the resort.

I have stayed at other Princess resorts before, and this was my least enjoyable experience. For the price of this hotel, I expected much better service, food, and overall quality.

I truly hope the management addresses these issues, because the property itself has great potential.

Self

10/10

Exceptional

26 Jun 2026

Yancy Santos

this place has all.. and the staff is the best part of it..
francisco from el Gaucho restaurant beach front is a 10/10 exellent service great person and Mr. Jose from cafe del Mar is top quality service makes it a real 5* service.

thanks to the team.
Francisco and Don Jose for making our stay a memorable one.

Family_with_children

8/10

Excellent

26 Jun 2026

Andre

The only downside to my trip was the mosquitoes ate me up towards the end of my trip besides that I had a great time.

Self

10/10

Exceptional

26 Jun 2026

Elizabeth

Great

8/10

Excellent

25 Jun 2026

Shaira Larregui

Todo muy bueno comida rica y habitación cómoda. Solo necesita más entrenamiento,animación y actividades dinámicas buenas y con ganas ya que en ese sentido estuvo muy sencillo y básico el entrenamiento para las familias y huéspedes.

Partner

10/10

Exceptional

25 Jun 2026

juan

Muy bonito lugar para vacaciones el personal muy amable buena comida buffet y varios restaurantes para disfrutar

Family_with_children

8/10

Excellent

25 Jun 2026

Neishmarie

Las habitaciones son preciosas. La piscina es gigante pero siento que le faltaba animación. Los restaurantes son espectaculares, y las reservas son por la aplicación que eso es excelente. La comida del buffet no es la mejor. Y no había Netflix en el TV, deben mejorar eso. Todo lo demás es excelente y el hotel es precioso. Lo recomiendo!!

Family_with_children

10/10

Exceptional

25 Jun 2026

Daymi

We had a wonderful stay at Grand Bávaro Princess. The resort is beautiful, with well-maintained tropical gardens and a stunning beach with soft white sand and crystal-clear water. Our room was spacious, comfortable, and cleaned every day.

The staff was friendly, welcoming, and always willing to help. We enjoyed the variety of food at the buffet and restaurants, as well as the pools and activities for all ages. Staying in the Platinum section made our experience even better thanks to the exclusive amenities and excellent service.

The resort is quite large, so there is some walking involved, but the shuttle service runs frequently and makes it easy to get around.

Overall, we had an amazing vacation and would definitely return. We highly recommend Grand Bávaro Princess to families, couples, or anyone looking for a relaxing all-inclusive getaway with great service, beautiful surroundings, and an unforgettable beach.

Family_with_children

10/10

Exceptional

24 Jun 2026

Geoffrey

Though I’ve heard so many bad reviews in the Dominican Republic, especially Punta Cana in this particular resort, I did not experience any bad things. It was my daughter‘s 15th birthday and we spent it very well. No issues no problems. There are a few things I did witness in particular staff will enter your room when they knock, especially if you don’t answer they still enter your room. I did not like that part even if you put the sign on the door do not disturb they will still enter. Restaurants and the people and the food was great. No complaints on that end. Beach was clean. Water was beautiful. Activities was amazing. My daughter, my mother and myself had a wonderful time. Rooms were fine small tiny details. Just let me know. They need to upgrade a few things minor things. My room was a bungalow. Very nice. It definitely was clean.

Family_with_children