Name: Iberostar Waves Punta Cana
Address: Playa Bavaro, Republica Dominicana, 23000, DO

6/10

Pleasant

24 Jul 2026

ALTHEA

The food was not great, evening entertainment was not great

10/10

Exceptional

20 Jul 2026

Fernando

Mi estadía estuvo excelente con la comida buffet la mejor y variada. Las actividades al aire libre fueron excelente para diversión de todos y la piscina muy buena. No me gustó la playa en esta temporada llena de alga y sucia. Pero la piscina y los bares lo compenso. Volvería a quedarme. Tienen que continuar trabajando la facilidades . Mi cuarto no abría bien la puerta principal y nadie fue a repararla aúnque se les notificó.

Partner

8/10

Excellent

08 Jul 2026

Jessica

I liked the cleanliness of thr property. I didnt like the fact that the pool closed at 7pm everyday.

Family_with_children

8/10

Excellent

02 Jul 2026

LeodyAnn Sorio

Very clean staff are accommodating but it’s a bit outdated.

Partner

6/10

Pleasant

24 Jun 2026

Liset

Bueno

Family_with_children

10/10

Exceptional

28 Apr 2026

Mateus Guilherme do Carmo

Clean room. Good food. Good drinks. Clean beach. Clean pool. All you need from an all-inclusive.

Family

10/10

Exceptional

02 Mar 2026

Joe

Staff in restaurant were a bit stuck-up and were not very friendly. The rest of the staff was pretty friendly in the hotel. The people in the bar also need to improve on their social skills and treat guess nicer. Many times you would go to the bar and they wouldn't even greet you. They would just say \"what do you want drink\", no smile or greeting or I'll be right with you or anything like that. Needs a lot of improvement in this area.

Partner

10/10

Exceptional

10 Nov 2025

Albin

Pool hours should be extended to at least 9:00 pm

Business_and_leisure Family

10/10

Exceptional

25 Oct 2025

Esteban

Non-Gluten friendly

Leisure Family

10/10

Exceptional

23 Oct 2025

Matthew Eugene

The property is very nice, with 2 pools. One is a deeper pool and one is shallower. The rooms have been recently updated and are standard to what you'd expect. The food was good, with a variety of options. The beach was nice and has white sand and very little seaweed. The shows were good and the entertainment team works very hard every night. There's a small casino on site as well as a disco. The resort was very nice and wood recommend this resort.

Leisure Family_with_children

10/10

Exceptional

29 Sep 2025

Eyob

Very clean rooms and the staff are very nice

8/10

Excellent

22 Sep 2025

Luis

The buffets were good, had themes and good variety. Some of the restaurants that didn't need reservations had long waits.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Damilet

Good

Leisure Family_with_children

6/10

Pleasant

23 Aug 2025

Erica

Cons: We took our own wash clothes (different fabric) and the cleaning staff took them and never returned them to us. The rooms are dated with minor issues. There was a light fixture that was hanging off the wall when we arrived to our room. Flies was on food that wasn’t being monitored. Food quality questionable and food choices repetitive. Beach peddlers and their hasslers trying to sell something every step I took when my goal was to relax on vacation.
Pros: They had working elevators. There were working water refill stations throughout the resort. The staff was friendly despite language barrier. Easy access to beach location. Special shout out to Andre outside the Disco at the bar for providing top notch service. He was our go to location nightly that was also a good cool spot due to multiple ceiling fans operational

Leisure Family

8/10

Excellent

07 Aug 2025

ARVIND

Very clean resort and friendly staff

Leisure Family

10/10

Exceptional

06 Aug 2025

Carlos

Our 3rd time in this hotel and we don't have any reason to try another place

10/10

Exceptional

01 Aug 2025

Zarahi

It's our second stay in the property and we loved every second of it. Stuff is always ready to help with a genuine smile on their faces.

Leisure Family

10/10

Exceptional

28 Jul 2025

ALBA ELENA

Muy buen hotel muchas gracias

Leisure Family

8/10

Excellent

30 Jun 2025

Nicole

The staff was great but the food was very average. I did wish there was greater entertainment that didn’t include guest and something included for the kids to get them out of the sun… like a game room that was not for money. Beds and room were cozy. Circus was great. Again staff was amazing!

Leisure Family

10/10

Exceptional

25 Jun 2025

Clara

Wonderful hotel

10/10

Exceptional

21 May 2025

Norma Susana

I liked everything.

Leisure Family_with_children

10/10

Exceptional

01 May 2025

Giovanni

Such a beautiful gorgeous and tropical place to enjoy with family and friends safe and fun.

6/10

Pleasant

07 Apr 2025

Paul

Nice hotel - but not 5*

We arrived at 9.30 no welcome drink - just asked to download the app which would give us all the info we needed and given directions to our block ( which was approx 200 yards ) no assistance was given or offered with our luggage . I enquired where we could get food and was told we had 15 mins before the restaurant closed !
The app was pretty good although does have some inconsistencies mainly locations are known differently on the app vs reality. Also there are no details of the main buffet restaurant.
The room was clean and reasonably well appointed but a little dated. Shower room was good.
In terms of food the main buffet restaurant was good quality (not 5*) desserts were extremely good! The toaster at breakfast was the worst ever encountered 10 laps through to get it even slightly golden - I raised this with a number of staff who would reply “sorry speaka no englese” they would then disappear and take no action.
The speciality restaurants were poor & badly managed , we had numerous experiences of food arriving over cooked and cold - but no action was taken or apology given !
The only exception was the French which was 5*
full entertainment program- morning were usually quiet, with music starting from noon ramping up at 3pm with team members shouting through microphones to be heard! Those wanting a quiet spot to take in the sun were out of luck.
The currency change service would only change US $ or Euros- not good
Overall a nice hotel with lovely gardens but not 5* !!

Partner

6/10

Pleasant

01 Apr 2025

Heidi

Food is awful….gross mystery meat for omelette station, buffet was not stocked and cleaned properly. No swim up bar, no waitress service at pool. They let vendors come into lobby at night and they are very aggressive! The room was clean and our housekeeper did a great job.

10/10

Exceptional

31 Mar 2025

IWONA

Very nice resort. Beautiful beach and many food options.

Leisure Friends

10/10

Exceptional

27 Mar 2025

Hannah

The staff was amazing!! The food was good and nobody got sick! However, if you are a college student I would not recommend this resort because it was very family oriented, I was not prepared for that.

Leisure Friends

8/10

Excellent

14 Mar 2025

Lara

Check-in was slow, with staff pushing upgrades. The resort is clean, spacious, and safe. Our family suite was quiet, comfortable, and well-maintained, with great blackout curtains. Housekeeping was excellent, and my kids loved the towel animals. The WiFi worked everywhere, even on the beach, and the resort app was useful for messaging the front desk.

Food was hit or miss. Dinner had good options, but the buffet was unappealing—birds stole food, stray cats roamed the restaurant, and some items sat unrefrigerated. There aren’t many lunch options, and drinks (both alcoholic and non-alcoholic) were inconsistent in quality.

The pool wasn’t well-filtered well, with lots of noticeable debris. Chair saving is out of control at the pool and beach, and the resort doesn’t enforce its policy. Solicitation was constant—vendors approached us nonstop, especially because we had kids. The wristband room keys were convenient, but I wish they were removable.

Check-out is strict at noon, no exceptions, so we had to sit in the lobby for 90 minutes before our ride.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2025

Melinda S

All the nature around it.

Leisure Family

8/10

Excellent

22 Jan 2025

Gabrielle

The staff was AMAZING! The food could’ve been better. The resort was ok but we did find two roaches near the mini bar and bathroom.

Leisure Family

8/10

Excellent

05 Jan 2025

sergio alejandro

El hotel esta muy bien, las habitaciones son grandes y comodas. Las barras son muy lentas, la comida esta bien, pero no mas que eso. Es un hotel que cumple, la playa muy linda, siempre olas, algunos dias zargaso (diciembre)

Leisure Family_with_children

10/10

Exceptional

11 Dec 2024

Michele L

Beach is beautiful

Family

6/10

Pleasant

16 Nov 2024

Christine

For two nights the air conditing leaked all over the bed and on the third morning the panel was coming down

Leisure Friends

10/10

Exceptional

08 Oct 2024

Manuel

Very nice staff and good bufete. Beautiful place to be in family environment.

Leisure Family

8/10

Excellent

11 Sep 2024

Katherine Zimmerman

The property was beautiful. The food was decent. There was not anything you could walk to other than the resorts own shopping. The beach was super pretty. However, I found it irritating that they continuously try to sell you the member package. Even leaving the restaurants, they try to ask you to go to the timeshare presentation. Very aggravating! We went to an iberostar in playa del Carmen and loved it which is why we went here. However, I’d say take your money elsewhere.

Leisure Family

8/10

Excellent

11 Sep 2024

Sonia

It was good but the phone in my room wasn’t working they fixed it a day before I left, a lot of smokers everywhere but besides that service was great and friendly hotel food was good too had a great time

Friends_and_family Family

8/10

Excellent

07 Sep 2024

ALETTA ELIZABETTA VAN DER

Did not explore much around the property itself, so cannot truly review however, I did go scuba diving at Bahibe Iberostar and I worked around the area. It's pretty average from what you would hope for but a little step above your average island. Tried to stay on resort(s) and the ocean!

Business_and_leisure Self

10/10

Exceptional

19 Aug 2024

bob Lovan

good

Leisure Partner

10/10

Exceptional

14 Aug 2024

maria g

All Perfect Thanks

Leisure Family

8/10

Excellent

07 Aug 2024

Silsa

Overall it’s beautiful, most of the staff is friendly and helpful.

I wish they would pay better attention to the beach/pool chairs, a lot of them need fixing.

They need to pay better attention to the food expiring also, things were sometimes sour tasting or going bad or just too old/recycled.

Leisure Family

6/10

Pleasant

02 Aug 2024

Sharon C

We weren't offered the upgrade as we requested. Our room smelled of mold, and we did not have the opportunity to make reservations at the a la carte restaurants - it was first come first serve, but the restaurants were nearly empty, and long lines outside. The a la carte restaurants were extremely slow and dinner took more than 2 hours. Felix - amazing at the buffet area - kind and pleasant - the staff is what made our trip enjoyable. Good People work there!

Leisure Family

10/10

Exceptional

22 Jul 2024

Miguel

Friendly staff and very attentive to your needs. Great food and drinks. The beach is clean and very healing

Leisure

10/10

Exceptional

16 Jul 2024

EDGAR

Great hotel

Leisure Family_with_children

4/10

Poor

12 Jul 2024

Jessica L

The property is very pretty & the beach is nice. There are 2 big, uncrowded pools. Most of the staff were helpful. But overall I would not recommend this resort.

We stayed 4 nights. We did not enjoy the food, which could be a matter of taste. We found the app & website to have conflicting info, with no reliable source of where things were or when they were happening, including hours the restaurants & pool were open. The pool appeared to close between 6 & 7 pm, which is very early for adult guests who would enjoy an evening swim with a drink. We never found any entertainment other than one night of karaoke. The casino was mostly just broken slots.

We were without hot water for 2 days with no explanation or eta for repair.

Our first full day there consisted of a high pressure sales pitch for what was ostensibly a time share from multiple \"concierges\". This was approached multiple more times over 3 days. There were vendors set up all over the resort selling trinkets & art that first day. They were aggressive, going so far as to grab my arm on multiple occasions when I (a woman) was walking alone. It was almost impossible to avoid these sellers. I anticipate this kind of sales tactic off resort, but found it extremely off-putting and anxiety inducing to have to constantly say no thank you & walk faster to get away from groups of men who followed and grabbed at me. It was the opposite of a relaxing start to what should have been a peaceful vacation.

We will not return.

Leisure Family

8/10

Excellent

13 Jun 2024

Yelena

Love this hotel very much. Stayed there for six times and will book it again for next year vacation.

Leisure Partner

6/10

Pleasant

09 Jun 2024

Marelly

Found a small roach in the room, and dinning options they were not good also the food from restaurants was most of it the same from the buffet.

2/10

Poor

05 Jun 2024

Verified traveler

Horrible food.

10/10

Exceptional

30 May 2024

Jeffrey Dylan

Our second time here and didn’t disappoint. Always a relaxing time

6/10

Pleasant

23 May 2024

Linda

We thought the food was terrible. Beach and pool were beautiful. We were dying for some decent food by the time we left

Leisure Family

10/10

Exceptional

12 May 2024

NELSON RAMON

I loved it. Great value for your money and superb service. Antonella is an angel!

Friends_and_family Friends

8/10

Excellent

08 May 2024

Rebecca Luna

Property and staff was excellent . Was not a huge fan of the food.

6/10

Pleasant

21 Apr 2024

Sierra

Overall, I did like this property. However I did like Riu a bit better in Punta Cana. The people are much nicer at Riu. Buffets are hit and miss. Restaurants are very good. Beach is good, got bit up by bugs really bad tho. The rooms were clean but bathrooms stunk. Overall it was 6/10. Definitely not the worst but better resorts out there.

Leisure Partner

10/10

Exceptional

16 Apr 2024

Irene

Overall we are very pleased with our stay at this place. We greatly enjoyed view, great food, beach, pools, live evening entertainment. The only thing we found annoying is excessive amount of various sales at hotel beach and at the property- too much.

Leisure Family

10/10

Exceptional

15 Apr 2024

Tracy

This resort was kept clean and properly maintained. Everyone was friendly and helpful. I enjoyed the well seasoned food at the buffets. There was entertainment every night. we had a great time.

Leisure Family

2/10

Poor

09 Apr 2024

Vishal

Bad service , rooms stink , terrible food , staff don’t understand English well .

4/10

Poor

05 Apr 2024

Kevin

We were unable to get reservations at the restaurants we wanted thought they did not look to be full at any point when walking past them during dinner times. Our toilet broke and it took three phone calls, a trip to the front desk, and a wait time of just over six hours before anyone came to fix it (even though we were told someone was on there way several times. The fire alarm went off on two consecutive mornings. The water and ice machines on the second floor where we stayed were out the entire time we were there. All of the drinks in the fridge were bottles yet you had to purchase a bottle opener to drink them. Much of the staff was friendly in the bars and restaurants, but I found most of the other staff couldn’t care less about our experience at their property. The best part of the trip was the beach and the weather (things the staff had no control over).

Leisure Family

6/10

Pleasant

26 Feb 2024

Tracy Briggs

Processed food overload. Shocked at lack of fresh options specifically in restaurants that require reservation. Its the same bulk processed food from the buffets. 6/7 meals the food was not served hot and the mix of humanity makes for unsanitary safe serving practices particularly at the buffets.
Most service providers are kind, genuine and demonstrate hood customer service. The exceptions leave a bad impression.

Leisure Friends

10/10

Exceptional

23 Feb 2024

Viive

The property was beautiful and the service was excellent.

Leisure Family

6/10

Pleasant

20 Jan 2024

Roberta

Staff was not helpful and lacked communication skills. Food was the same every day. Restaurants were slightly better than buffet. Beach area was not kept clean though pools were very clean

Leisure Family_with_children

10/10

Exceptional

29 Dec 2023

Carlos

.

8/10

Excellent

19 Dec 2023

Nsubuga Tonny

Furniture in the bedrooms was old but rooms were kept clean and variety of food and restaurants

Leisure Family

6/10

Pleasant

09 Dec 2023

Jennifer

Not busy. Didn’t like the choice of buffet everyday for dinner

Leisure Friends

10/10

Exceptional

28 Nov 2023

Waldemar

25 min from the airport, good food , a lot of entertainment, friendly staff. Would go again . Beautiful beaches

10/10

Exceptional

17 Oct 2023

Percy

Very nice place

8/10

Excellent

16 Oct 2023

mariana

Food was good. Everything else was ok nothing unusual.

8/10

Excellent

30 Aug 2023

Heidi

The property was very pretty. The rooms were not great (broken door handle). I did not like that dining selections were very restricted. Pools were okay, pool bar lines were very long (30 minute wait!) and drinks were tiny and poor quality.

Leisure Family

10/10

Exceptional

28 Aug 2023

Nathalie

The staff at the hotel go above and beyond to make sure you have fun!

Leisure Family_with_children

2/10

Poor

27 Aug 2023

alina

I came on Sunday, They closed the buffet by the beach on Monday because of the construction work they decided to do during this busy time of the season, and instead of enjoying the sound of the beach I was hearing the sound of pneumatic hammer. It was very bad. They have 4 drink bars by the beach and pool, on Thursday they open only one around 1pm, so I had to spend one hour in line to get anything to drink. During dinner time to get the table another waiting line. Terrible experience!!!
One day my room was not cleaned, so we couldn’t take a shower because we had no dry towel, couldn’t even take one from the pool because they closed at 7pm.
I will never go back there again.
And I’m not sure if I ever travel by Expedia, because this hotel was highly recommended by Expedia. Very bad experience!!!

Leisure Family

4/10

Poor

26 Aug 2023

Albert Fabian

the rooms were terrible.
and when eating proteins the meats were hard😒

Leisure Family_with_children

10/10

Exceptional

26 Aug 2023

Hui Fen

Overall we had a very good time dispite having 1/2 of our stay rained out.
Entertainment was very good most days.Lovely super friendly staff Domenica side appears more forthcoming in helpfullness why i dont know.The buffet is better than many 4.5 star resorts i stayed at (mostly in mexico).
The only restaurant experience we enjoyed was the French restaurant.
The Mediterranean and US
were sub par you get much better food and choices at the buffet.

Leisure Friends

6/10

Pleasant

26 Aug 2023

James John

speciality restaurants

Leisure Family

8/10

Excellent

23 Aug 2023

Jessica

I have stayed in several all inclusive resorts and by far the food here was the best...the only complaint would be the fruit...it was never fresh or good... but everything else was always really GOOD! The restroom was small compared to every resort I have stayed at...but it was okay. I paid for \"oceanview\" and received a corner room which didnt really allow for \"oceanview\". I wish they were more generous with their complimentary items...for example I forgot q-tips...I asked the front desk for some...and they provided a tiny carton box with 1 q-tip in there...

Leisure Partner

10/10

Exceptional

22 Aug 2023

Faustino

Great place. Amazing staff. Will definitely be staying there again

Leisure Partner

8/10

Excellent

19 Aug 2023

Maegen Janine

This is a basic all-inclusive resort without the frills and more contemporary/modern looks and features of its neighboring family of resorts. However, it was charming and lovely place to vacation. Everyday at the pool and beach front was perfect.

Leisure Friends

6/10

Pleasant

16 Aug 2023

Astride

Uncomfortable.

Check-in and out was great. The cleaning crew and some of the servers were great but, what turned me off the must was the fact that I went to two different restaurants on site and my husband and I was discriminated against on top of it, the sewer underneath the cinq smells bad and I went out one night and found a small lizzard in the room. The night before I a roach running around. Out of all the Iberostar I've been to by far this one was the worst. I'll not be returning back to this branch of Iberostar. It definitely needs to be updated.

Partner

8/10

Excellent

13 Aug 2023

Victoria

We stayed for 8 days, we felt so happy, safe and relaxed. The food was okay, it used to be better. The menu at the restaurants are a bit limited. The drinks used to taste better and had a nicer presentation. The hotel is in need of some updates and I am glad it will be receiving a much needed renovation The best part of the hotel is their employees, all of them go above and beyond to make you feel comfortable and happy. Nathaly who cleaned our room was amazing, she kept everything clean and neatly. Julio in one of the bars was great, Santa at the reception was friendly and solved my problem. The entertainment group was great! Everyone was amazing. The best about Dominican Republic is the people.
The beach was beautiful and the hotel makes the best effort to keep it clean on the days that the seaweed was present.
Overall I had great time! I cannot way to see the changes that are coming.

Leisure Family

10/10

Exceptional

10 Aug 2023

Hector

Friendly staff, cleaned rooms, very good food.

Leisure Family

2/10

Poor

07 Aug 2023

Rehan

Keys had to be rekeyed because they would just stop working, even when I was very careful to not put them near my phone, the massage therapist was on her phone during my massage, they charged me for rooms I had canceled. Food was terrible. My cousin’s room flooded. The crooning fell in on the last day. Worst experience. Don’t go here

Leisure Family_with_children

10/10

Exceptional

07 Aug 2023

Janet

Perfect and beautiful resort!

Leisure Family

10/10

Exceptional

06 Aug 2023

Rade

Im general I liked the property.
Neat, clean …
Only problem I had was communicating with staff. Most of staff knows few words of English or none.
It was hard ordering food and drinks but we made it work.
Not a deal breaker for me. Would definitely come back. Most likely will.

Leisure Family

10/10

Exceptional

05 Aug 2023

Alejandra Mercedes

Todo esta muy bonito. Gracias por la estadia . Y hacer de nuestro viaje placentero

Leisure Family

8/10

Excellent

02 Aug 2023

Eduart

Good

Leisure Family_with_children

8/10

Excellent

02 Aug 2023

Salvador

The people were awesome!!

6/10

Pleasant

30 Jul 2023

Glenia

El baño sucio , el aire se daño y caí agua del techo horrible

Family

4/10

Poor

28 Jul 2023

Yeimy D

Hotel is outdated, overpriced and the food is bad in all buffets and a la Carte restaurants allowed only a maximum of 3 reservations for a 7night stay. Would not recommend to anyone. Spend your money somewhere else.

Leisure Family

8/10

Excellent

25 Jul 2023

Isis

La piscina tenia limo, los cuartos no muy limpios y viejos. La bañera resbala mucho y también los pisos alrededor de la piscina. Me caí en la piscina y en la bañera. La comida del buffet siempre era la misma. El servicio de piscina y comida acababa muy temprano.

Leisure Partner

8/10

Excellent

23 Jul 2023

Lina

If you like all inclusive, this is a great place. I just realized I am not into the all inclusive experience and because of that it takes away from being excellent for me. I liked the place itself and the staff but I didn’t enjoy the food as much.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2023

Savita

Very well kept rooms and beautiful surroundings.

8/10

Excellent

13 Jul 2023

Dionis

It was very good

8/10

Excellent

09 Jul 2023

Victor

This is a very good hotel . The staff are excellent and the facilities are good. The food is good but is almost the same stuff everyday . Other than that my experience was great

Leisure Family

10/10

Exceptional

16 Jun 2023

Yelena

The property is great, well taken care, very clean. The staff are fantastic!! Will go above and beyond. Very helpful and respectful.
The food is delicious and gourmet. I would highly recommend this hotel.

Leisure Family

10/10

Exceptional

16 Jun 2023

Paige

The outside area was gorgeous. The room wasn’t as clean as it could’ve been when we first arrived.

Partner

6/10

Pleasant

12 Jun 2023

Steven

The electricity keep going out in our room. we finally got moved on day 3 of the trip and didn’t have issues with electricity after that.

10/10

Exceptional

11 Jun 2023

Marko

We had a great time at Iberostar, great vibes and of course, the people are the most friendly ones. Always an awesome experience in the DR.

Leisure Family

8/10

Excellent

05 Jun 2023

Emely

Tuve una buena experiencia. El servicio del staff fue muy bueno. La comida excelente. Me sentí segura durante mi estadía. Sin embargo, las actividades y amenidades del hotel son limitadas. Dos días de estadía son suficientes.

Leisure Friends

8/10

Excellent

04 Jun 2023

Reynaldo

Nice and quiet place, friendly staff who want to do things well but lack gastronomic knowledge, in the stores after buying the changes they give it to you in their national currency

Leisure Family

8/10

Excellent

02 Jun 2023

Edith Garcia

The food could use some improvement. Everything else was amazing.

10/10

Exceptional

30 May 2023

Alex J

Excellent resort: the beach, the food, the rooms and common grounds, shows, it was all good. One small minus is please tell the hosts, upon checking in and ever therafter not to bug people with marketing invitations to some vacation club.

Leisure Family

10/10

Exceptional

29 May 2023

Johanna

Nice please for family vacation

Leisure Family_with_children

10/10

Exceptional

23 May 2023

Tuan

Our stay couldn’t have been a better experience. The staff were very nice and made you feel comfortable. It’s hard to believe that this resort is considered the lowest quality of the 4 Iberostars on the property. It was beautifully manicured and clean. The only negative thing that I could say about the resort was that it was a little frustrating checking in on our arrival. It took much longer than expected but it all worked out. Overall I would highly recommend staying here.

Leisure Partner

6/10

Pleasant

22 May 2023

Jose

I liked the staff, but food, drinks, pool and restaurants would improve.