Name: Riu Palace Punta Cana - All Inclusive
Address: Playa de Arena Gorda, Playa Bavaro, 23000, DO

8/10

Excellent

20 Jul 2026

Hector

We LOVE Riu properties. Have visited several other locations.
Our personal opinion is
1) Entertainment needs improvement. It was too dry… boring at times.
2) Extend pool and restaurant hours from at least 30 minutes to one hour.
3) ATM in lobby.
4) Rotation of buffet menu items. It’s difficult to spend more than 2 days eating same items repeatedly.

Family

8/10

Excellent

19 Jul 2026

Rosa

Facilidades y servicios en la piscina y la comida excelente. Las habitaciones deben mejorar su cuidado (cajones rotos e inservibles).

Personal amable y responsivo.

Family

2/10

Poor

18 Jul 2026

Bosede

Our room was horrible it looks very olddd and unkept. The toilet doesn’t even flush, the shower was linking we had to use several towels often. Horrible room

Family_with_children

10/10

Exceptional

18 Jul 2026

Champain

Great stay

Friends

8/10

Excellent

18 Jul 2026

Yoan R Perez

Excellent installation, the hotel staff in general very attentive, qualified, and always willing to provide good service. I would like to thank the security staff for all their help during an incident involving me; they responded 100%. I would love to visit them again.

Family_with_children

10/10

Exceptional

17 Jul 2026

Chary

The hotels was

4/10

Poor

17 Jul 2026

Brittnay

I was placed in a nasty room that smelled of old paint. Old dried up stains in beds, toilet barely flushed. Air didn’t work, I spent a whole night in a dirty, hot, smelly room. I was disgusted. Next morning I spoke with a manager she immediately moved me into another room in better conditions but the covers still wasn’t all that, had them to change them as well. I will never step foot in punta Cana Riu again;

Self

10/10

Exceptional

17 Jul 2026

Lisanda

Todo me gusta principalmente sus trabajadores

Family

10/10

Exceptional

17 Jul 2026

Rosa

Great resort loved it.

Partner

10/10

Exceptional

16 Jul 2026

JOSEPHINE

Highly recommend

Family_with_children

10/10

Exceptional

16 Jul 2026

David

Great staff great property just needs minor updates

Self

10/10

Exceptional

15 Jul 2026

MARIACLARA

Very good food variety, the property is walkable, great size for families with wheelchairs or strollers without struggling with insane walks or getting up on trains.

Family

8/10

Excellent

15 Jul 2026

Laurence Trenton

The property is beautiful . Wonderful landscape. The air conditioning was hard to control so it was a little cold in our room. The staff was ok, but we had a few times when it took a long time to get attended to after we sat down to eat. The room service is not good. The options of food were very limited and it took a long time to get our food.

Partner

2/10

Poor

14 Jul 2026

ali

I was very disappointed with my stay at Riu Palace Punta Cana. The resort is in desperate need of renovation. Our room was very outdated, the mattresses were dirty, and the overall cleanliness was unacceptable.

The pool towel station would run out of towels by around noon every day, which was extremely frustrating for a resort of this size. The food was also below expectations—low average at best, with limited quality and variety.

Overall, this was not the luxury experience we expected from a Riu Palace. Between the old, dirty rooms, poor maintenance, and mediocre food, I would not recommend staying here and would choose a different resort on my next trip.

Family_with_children

8/10

Excellent

14 Jul 2026

Lauren Michel

Overall great experience. The staff was AMAZING. I will note food isn't 24hrs like we thought but wasn't a huge deal. Would book here again.

Family_with_children

8/10

Excellent

13 Jul 2026

JOE

I hope you are having a pleasant week. I am writing to share some feedback regarding my family's recent stay at your resort this July 7th thru 13th.

Overall, we found the property to be well-maintained, the grounds were lovely. The swimming pools were great especially the largest one. Now in July thr seaweed was an issues but I did notice the staff doing there best to manage it the best they could.
I especially want to commend your staff for being wonderful; the team at the pool bar and the dining attendants were consistently attentive and professional.

However, I would like to bring a few concerns to your attention. As it is currently the peak summer season, the high volume of guests has made the resort feel quite hectic. Additionally, our experience at the Italian restaurant was disappointing. My family of five found the food quality to be lacking, as several dishes appeared to be pre-cooked and reheated, resulting in a rubbery texture that was not enjoyable.

Since it's a family resort, I think there should be more activities late in the night for thr adult crowd, parent's that usually cant do grown up fun and dance. The RUI party was nice but on certain nights but not too late and not every night.

We appreciate the hard work of your team and hope this feedback is helpful for maintaining the high standards of your dining and guest experience.

Family_with_children

4/10

Poor

12 Jul 2026

Yanetf Mas

El TV no servía. No había buena señal de internet, habían cucarachas en el hotel. No habían casi toallas de playa.

Friends

10/10

Exceptional

12 Jul 2026

Adianet

Excelente hotel, all the service was wonderful

Family_with_children

2/10

Poor

11 Jul 2026

yanina

Very disgusted by the bufette area, too many flies sitting on top of the food, staff handling food without gloves was very concerning no efforts to avoid cross contamination, I couldn't eat after seen this.

Family_with_children

4/10

Poor

11 Jul 2026

Azaneth

The food presentation looks great but omg the food was terrible! No flavor the salt shakers don’t even work. The food was cold every single time! I would never go back!

Family

10/10

Exceptional

11 Jul 2026

Yohanny

I love the breakfast and the lunch and dinner everyone was very helpful and attentive to my needs and my children’s.

Family_with_children

6/10

Pleasant

10 Jul 2026

Sharon

The property was beautiful its the resort it self only catered to adults and little kids. Nothing for teenagers!! The water park was too far. The spa jacuzzi was not good at all. The pool activities were only for adults and lil ones. They don't keep on top of keeping the pool area clean. Last but not least if you're hispanic and don't speak Spanish they treat you differently!!!!!! They made me feel stupid with my broken done Puerto Rican Spanish.

Family_with_children

2/10

Poor

10 Jul 2026

Alfred

The bufete food, the flies will taste it first before you do, this was very anti-hygienic, and the last day we couldn’t enjoy the big pool because it was under maintenance.

Family_with_children

10/10

Exceptional

10 Jul 2026

Patricia

I LOVE EVERYTHING

Friends

10/10

Exceptional

10 Jul 2026

Violetta

Service was good. Hotel was very nice.

Family_with_children

4/10

Poor

09 Jul 2026

Paul

Check in was quick and easy. We got to our room, the room didn't really look clean. My wife moved the sign for changing sheets and found a dead roach on the pillow. They gave us another room with no problem. In the new room the toilet didn't really flush. The food was terrible. My wife has a gluten allergy, and there was really nothing for her to eat. The drinks were awful. The pool is way too small for the size of the resort and was crowded. Staff did come by the pool asking if we needed anything, but it was not often. There is not a pool bar on the family side, so you had to walk over to the adult pool to get something. On the next day my wife killed another roach crawling on the dresser. We changed to Riu Palace Bavaro and we loved it. The rooms were very clean, the food was a night and day difference, drinks were a lot better. They had a small bar at the family pool and staff made rounds very often.

We would stay at Riu Bavaro again, but will never go back to Riu Palace Punta Cana.

Family_with_children

10/10

Exceptional

08 Jul 2026

Braulio

My stay at this hotel exceeded all my expectations! From the moment I arrived, the staff was welcoming, professional, and always ready to help with a smile. The room was spotless, beautifully maintained, and very comfortable, with everything I needed for a relaxing stay.

What truly stood out was the outstanding customer service. The staff went above and beyond to make sure I had a wonderful experience, making me feel like a valued guest throughout my stay.

I highly recommend this hotel to anyone looking for comfort, cleanliness, and exceptional hospitality. I will definitely stay here again the next time

Family_with_children

8/10

Excellent

08 Jul 2026

Maria

We had a great overall stay at this all-inclusive resort. The beach was absolutely gorgeous—beautiful water, soft sand, and definitely the highlight of the trip. The grounds were very well maintained, and everything was clean and well cared for.

The biggest downside was the number of vendors on the beach. They were very persistent, which made it a little harder to fully relax.

The food was okay—not bad, but not particularly memorable either. There was enough variety that we always found something to enjoy, but it wasn’t a standout. Customer service was a bit hit or miss. Some staff members seemed uninterested, while others went above and beyond to make our stay enjoyable. Once we found those great employees, they made a big difference in our experience.

Overall, if you’re looking for a beautiful beach, clean facilities, and a relaxing getaway, this resort is worth considering. Just keep your expectations realistic regarding the food and service.

Family_with_children

4/10

Poor

07 Jul 2026

Donald

Arriving to the room it smelled of mildew and we had a roach crawling on our bed and they gave us some ant and roach spray after complaining. The bathroom had mold in the shower and the soap dispenser had old soap and mold on it. We had to request for the refrigerator to be refilled after two days and although they say you don’t need a reservation for the restaurants we had to make a reservation twice to eat at the on property restaurants which are not that big to accommodate families, kinda forced to eat at the buffet every night! They ran out of keys to return at the pool once you get a towel! The overall service from the staff was horrible not as customer friendly as the other resorts I’ve visited!

Family_with_children

10/10

Exceptional

07 Jul 2026

Jared Claudino

There is nothing good saying negative about the rui palace, the only thing is the food can taste better,, the need to hide better chefs and prime meats, the food should be sad good as Virgin cruises. If they can do it so can Riu.

Partner

10/10

Exceptional

06 Jul 2026

Anahit

Helpful staff.

Family_with_children

6/10

Pleasant

06 Jul 2026

Shania

The room had roaches, the shower and mirrors were rusty. Also there was a hole in the bed skirt that we asked them to change and they never did.

8/10

Excellent

05 Jul 2026

Dunia

El baño de la habitación con salidero de agua . Y el servicio a la habitación súper demorado .

10/10

Exceptional

05 Jul 2026

Lil

The staff, the food and the entertainment were great! Second time here and won’t be my last. RIU Palace Punta Cana, has something for everyone, my teenagers and my toddler both enjoyed their stay.

Family_with_children

6/10

Pleasant

05 Jul 2026

Dennis

The rooms were musty and the A/C was super loud. The staff were friendly when you were tipping but upset if you didn’t. Alcohol quality was subpar but they did put on a nice 4th of July party at the pool. Charge you for lost room and towel keys. The ran out of pool towels everyday. Food was good.

Family_with_children

6/10

Pleasant

04 Jul 2026

Amalfy Rada

The maintenance in the room was terrible, ceiling and walls with a lot of Mold ☹️

Family_with_children

10/10

Exceptional

04 Jul 2026

ripalkumar

Enjoy

Family_with_children

10/10

Exceptional

03 Jul 2026

Amariys

Todo me gusto muy complacida

Family_with_children

8/10

Excellent

03 Jul 2026

Meylin

Overall we were pretty happy with our stay there. We just didn't have working plugs in our room (except one). This made it challenging at times when charging our electronics and using other needed items.

Family_with_children

10/10

Exceptional

03 Jul 2026

Juan Orlando Figueroa

Todo muy bien!

Family_with_children

10/10

Exceptional

03 Jul 2026

Gloria

Absolutely everything is all inclusive. The workers just are on top of everything, even when you're in the pool. My family had an amazing time.

Family_with_children

10/10

Exceptional

30 Jun 2026

Amir

Id hope for more entertainment like live music

Partner

6/10

Pleasant

30 Jun 2026

Stacy-Ann

the fact that my room was smelling horrible and looking outdated, no Tv internet. the grounds were very well maintained, I enjoyed the food so many choices.

Family

8/10

Excellent

29 Jun 2026

Ibis Arranz

La atención del personal de excelencia. La comida y el desayuno muy rico y variado, el mejor de todos el bufete. Lo único lamentable, es la humedad de los cuartos y las alfombras, no recomendables para alérgicos y asmáticos. Todo lo demás muy bien.

Family_with_children

10/10

Exceptional

29 Jun 2026

Anyis Carolina

Was a great experience at Riu Palace Punta Cana I recommend 100%

Partner

10/10

Exceptional

24 Jun 2026

Narayan

Please was awesome

Partner

10/10

Exceptional

24 Jun 2026

Tracy

Overall great experience. Will definitely be back

Partner

2/10

Poor

23 Jun 2026

aneudy

The beach was very durty and full of seaweed and 3 days wasted because they don’t clean

Family_with_children

6/10

Pleasant

23 Jun 2026

Victoria

Cons: Terrible food/buffet where unless you know what you’re doing/what is safest to eat, you will likely fall ill for at least a day or three. 3 people from our friend’s wedding party got pretty badly sick. The Italian restaurant was the worst food I’ve ever had in my life. Memorably bad. Think CRUNCHY gnocchi. My sister let me taste hers and I thought it was a roasted almond... It was like they just took the stale buffet gnocchi and passed it off as a fresh “entree.” The room, particularly the pillows, smelled perpetually like mildew. The alcohol was as bad as the food, if not worse. The parasailing people tried to scam us out of half of our photos until we threatened to get the hotel staff involved. The salespeople on the beach will stalk you daily. The mountains of seaweed at the beach were also pretty annoying.

Pros: beautiful physical location, the view was very nice from the ocean view room, the pools were very nice and the staff was lovely and clearly very hardworking. They will treat you like kings and queens (actually refill your mini fridge, e.g.) if you tip well.

If you’re on a budget and you don’t actually care about the quality of the food or alcohol AT ALL but you still want a tropical getaway, then this is your spot. Nothing was stolen, by the way, and we really didn’t take any precautions. So at least there’s that!

Family

10/10

Exceptional

21 Jun 2026

Alexandra

Had lots of fun very nice

Friends

6/10

Pleasant

20 Jun 2026

Ryan

The staff are amazing and very hard working. Food variety is great different options

2/10

Poor

20 Jun 2026

LUA GUILHERME

Rooms had a musty smell
Food not that great

Partner

2/10

Poor

19 Jun 2026

Rene

There are better options.

Self

10/10

Exceptional

19 Jun 2026

Alex

Very nice resort will visit again.

Self

8/10

Excellent

19 Jun 2026

Leonora

Everything was good at this location, the check in process was quick and easy, the staff was very friendly and helpful and the variety of food was great. The only thing that I think could improve is the big break in between the availability of food, which was when breakfast ends at 11am and the dinner begins at 6:00pm. The only food available was at the pool or Sports bar. I hope they eventually have a lunch time availability, that would make this hotel a great place to stay.

10/10

Exceptional

19 Jun 2026

Ana Mones

Our stay was wonderful, the food options were great, and the staff went above and beyond. Gracias an Angel, Reynaldo, Almando, Leury, Randy, Juan B, Yunior, Junior, y Mabel por todas las atenciones. Hicieron nuestro viaje maravilloso.

Family_with_children

10/10

Exceptional

19 Jun 2026

Misleydis

Amazing hotel !!!

10/10

Exceptional

18 Jun 2026

ILEANA LEON

Todo muy bueno, la playa limpia, las habitaciones espaciosas, la comida del buffet excelente y de los restaurantes especializados igual. Los tragos no muy buenos pero ahi

Family_with_children

2/10

Poor

18 Jun 2026

Richard

Where to start, maybe with we got completely scammed at the casino. The whole casino is ran by some very crooked people. All tables are set up to scam you. Stay away from the dice game left of the door. Hotel rooms outdated and bedding smelled like feces. Food was the worst food I have ever had on a resort. Staff are rude, lazy, and could care less in helping the guests. The riu parties are like super crowded and impossible to ever get a drink, and when you do it’s the cheapest watered down stuff. Stay far away and save you money and frustrations.

Family_with_children

10/10

Exceptional

18 Jun 2026

Lazaro Osorio

Muy bueno todo

Family_with_children

4/10

Poor

18 Jun 2026

Wesley

The rooms were very musty and smelled of mold. Air conditioning could not keep up so moisture was everywhere including our clothes and bed sheets.

Family_with_children

2/10

Poor

18 Jun 2026

Jorge

There were coackroaches and mice, we had to go to Riu Bávaro to enjoy the amenities and the better quality service.

Family_with_children

8/10

Excellent

17 Jun 2026

Judy

We recently stayed at the Riu Palace Punta Cana and overall had a wonderful vacation. The resort grounds were beautiful, the staff was friendly and attentive, and the service throughout our stay was excellent.

One of the highlights was definitely the food. There was a great variety of options at the buffet, and the specialty restaurants offered something for everyone. We never had trouble finding something delicious to eat, and the quality exceeded our expectations for an all-inclusive resort.

The only significant issue we experienced was with the bathrooms in the guest rooms. There appeared to be little to no ventilation, and there was a persistent unpleasant odor that was difficult to ignore. Improving the bathroom ventilation system would make a big difference in the overall guest experience.

Aside from that, we had a fantastic stay and created wonderful family memories. The excellent service, beautiful property, and great dining options made for a very enjoyable vacation.
We rated this place 4/5 stars

Family_with_children

2/10

Poor

16 Jun 2026

Latoya

Upon arrival I noticed immediately that the room was dirty. I used the room phone to call the front desk and asked if someone can come clean, hours later still no one came. I then went to the front desk lobby to speak to someone directly, I excused myself, as I was trying to get the man's attention. He ignored me, then finally took my request, wrote my room # down, but no one still came. After a few more hours, I called the operator again, and finally two people from housekeeping came. The sheets smelled of mildew/feet, the floors & tables were dirty, and the bathroom floor had a blood stain. So housekeeping changed the sheets, swept/mopped floors, and cleaned the bathroom.

We came with a group of 30, and 2-3 couples had to get their rooms changed 3 times, some were even put at different hotels nearby.

When walking through the hallways, staff did not greet nor smile, they kept their heads down. No hospitality.

The waiters/waitresses at the restaurants were great, very attentive.

The RIU's in DR have fell off.

Family

10/10

Exceptional

15 Jun 2026

Nellelin Castillo

Everything waa great!

Partner

10/10

Exceptional

14 Jun 2026

Vitia

I love this place the people are so humble, the place is in great condition and staff is amazing

Family

10/10

Exceptional

14 Jun 2026

Majlinda

Great place

10/10

Exceptional

14 Jun 2026

Jacqueline

Paradise!

Family_with_children

8/10

Excellent

14 Jun 2026

Gregory Seth

Nice beach with palm trees, good food and service. It’s an 8 minute walk to splash park. Was fun for a short period. Never got windy enough to use catamaran. A little more people selling on the beach than I would prefer. Our first room had mold around ac vent and water leaking out of walls. We did get another room no problem. Rooms were clean. Toilets flushed slow. Two or three attempts sometimes to complete. Cappuccino bar was great!

Family_with_children

8/10

Excellent

13 Jun 2026

Yahayra Gonzalez

Deberia cambiar el sport bar! No contaba con aire acodicionado. Y la comido no era en el momento! Por lo de mas todo bien.

Partner

2/10

Poor

12 Jun 2026

Martha

Staff are rude and not helpful. Food is not great. Seems like food sits out for hours. Rooms could be cleaner.

Family_with_children

4/10

Poor

11 Jun 2026

regine

Roaches in room had me fighting for my life all 8 days I was there..lol. all jokes aside they have a serious roach infestation and I'm not talking about water bugs but instead the brown small ones. I complained 4 times. I only have knowledge of them spraying once and that was for ants within the first hour I was there. It got worse after that the roaches came out and they were not playing. I was killing roaches up till 10 minutes before checking out of hotel room. At one point I was offered a reservation to a restaurant that did not require reservations..not sure how that would deal with roaches in room. I understand its an island but that was a serious infestation. Besides the mid at best tasting food, peeling paint on bathroom ceiling, housekeeping cleaning out my money from my purse(to be fair hotel told me to lock up everything valuable in safe cause they know they have thieves on staff.i forgot to lock up some of my money-but that's okay that was going to be housekeeping tip- they took it before I could give it), and some outlets not working and TV having to be changed twice cause not working, I would say The daily/nightly visits from the Roaches really dampened the stay at this Resort.
The staff were great really nice ,except the thief of course, the grounds are nice. Beach horrible with rotting stinky seaweed. Will Not stay at any Riu ever again. Shook all my clothes out at hotel. Threw out some stuff, had to spray Raid in all my clothes and luggage when I got home.

Family

6/10

Pleasant

10 Jun 2026

Sofia

The food is not good at all for the price. The staff are nice and helpful and everything is up to date. The room just had a very musty smell but probably due to the heat. Only reason we won’t be back is the food.

Partner

10/10

Exceptional

09 Jun 2026

Michael

I was really excited to stay at an all inclusive for the second time. I really enjoyed myself. I'll be staying at an all adult resort next time..

8/10

Excellent

09 Jun 2026

Diego Yera de la

Ok

Friends

10/10

Exceptional

08 Jun 2026

Jesus Ernesto

The staff was incredibly lovely and always ready to help.
The food at all the restaurants was very good. There were shows for both children and adults.

Partner

4/10

Poor

08 Jun 2026

Charkeishia

By far one of the worst resort stays. The room were horribly smelling. And I had two gold necklaces stolen out of my room and staff were extremely unhelpful

10/10

Exceptional

07 Jun 2026

Jesus

The people who try to sale you entertainment events are terrible they try pull you arm n a lag

Partner

10/10

Exceptional

07 Jun 2026

Jean

Muy buenos lo recomiendo yo vuelvo de nuevo

Partner

6/10

Pleasant

07 Jun 2026

Agnie

In my experience the most I enjoyed was the experience at the Bavaro Adventure Park. The hotel in general not so much. Love the staff. I didn’t like the food

Family

8/10

Excellent

06 Jun 2026

Teresa

The place was beautiful. The food for me wasn’t that great. I just stuck with eating fruit, potatoes and bacon. lol I’m picky but try it the buffets for yourself. Oh, there was a place that had lamb chops that was delicious. I wish the pools stayed open a little longer and the bars. I have visited Riu in that past where it stayed open longer. The staff were great.

Family

6/10

Pleasant

06 Jun 2026

Carlos

la instalacion excelente, el trato excelente, la comida espectacular, no le doy 5 estrellas porque el parque de agua queda contiguo al hotel y pertenece a otro riu, aunque tienes acceso no puedes consumir nada alli, nuestra principal idea es el prque de agua porque tenemos una nina y pasarse el dia alli y no poder tomarse ni un jugo es molesto, ademas que queda un poco distante y hay que ir caminando.

Family_with_children

8/10

Excellent

05 Jun 2026

Abraham

Room was OK, food was great at the buffet.

Family_with_children

10/10

Exceptional

05 Jun 2026

Chasity

We enjoyed every aspect of the resort
We will be back

Family

8/10

Excellent

04 Jun 2026

Andrew Merrick

It may be time for a face lift for the hotel, but the staff and the grounds are right on target. The food was good to excellent. Negatives: The seaweed was thick on the beach and our thermostat in our room wouldn’t shut down the AC. Other than that the room was well maintained and within an easy walk to facilities/restaurants.

Family

10/10

Exceptional

03 Jun 2026

Elwin Salvador

Everyone was very friendly! Definitely a very touristy place to go

8/10

Excellent

03 Jun 2026

santiago

Everything was great except the way they work in the cleaning the seaweeds

Family

6/10

Pleasant

02 Jun 2026

Maureen

We recently returned from the RIU. The grounds were kept very nice, the rooms on the other hand were something else. Very outdated, not the cleanest. The box spring looked to have mold on it, and the first night I saw a roach in the bathroom.
The staff was super friendly, and the shows and music at night were nice. The food was average.

Partner

6/10

Pleasant

02 Jun 2026

kala

It’s just a simple ok visit nuthen to blow ur mind

Self

2/10

Poor

01 Jun 2026

Vitaliy

Not the best all inclusive place to stay in Punta Cana.

Partner

6/10

Pleasant

01 Jun 2026

Marilyn

El Hotel no tiene servicio de carritos para llevar a los turistas al parque de agua, discoteca entre otros. Los restaurantes no tienen variedad. Las animaciones son muy pobres.

Family_with_children

6/10

Pleasant

01 Jun 2026

Shaun

Outside of the property and courtyard is 5 star. Rooms are 3.5 star. Beach is beautiful except for constant barrage of vendors and huge piles of seaweed on the beach. Food is plentiful and good. Pools and beach close too early. Staff was very nice.

Family

2/10

Poor

31 May 2026

Enchanta

The room had mold. My mom got sick two days and she looked in the closet where the extra lien was and there was mold in the extra lien. Called staff two times to come and look and they never came. Killed two baby roaches in my room and then in my mother room my sister killed a baby roach. Water was leaking from the walls. Toilet runs all night.

Family_with_children

10/10

Exceptional

31 May 2026

Ana Maria Duarte

Gorgeous, impressive and beautiful hotel! People were excellent, very fun entertainment, food was delicious, beautiful views and amazing in every way! The rooms are not very modern, my outlets were not functional, I had to charge my phone at the lobby every day, beds were small and squished together, bathrooms were small and very simple, not much of privacy in the bathrooms in the sense that it was just a piece of open glass on the shower, the layout of the rooms wasn’t pretty but it was okay to handle. However, I would still recommend it, and I will definitely come back!! Very worth it 🙌

Family_with_children

10/10

Exceptional

30 May 2026

LAURA

Excellent

Family

10/10

Exceptional

30 May 2026

Dany

Los show depends mejorar y un poco la limpieza en las habitaciones

Family_with_children

6/10

Pleasant

29 May 2026

Sedina

Stayed in a hotel for 5 nights and had 2 rooms. One thing I have to complain about is the cleanliness of the rooms. Bathroom shower glass had soap scum in both rooms and part of ceiling paint was coming off. Rooms all together did not feel clean at all.

Family_with_children

10/10

Exceptional

27 May 2026

Mario

All the staff were really friendly, the entertainment crews was great especially the night crew were awesome, Angel is a really cool/nice guy.

Family_with_children

2/10

Poor

27 May 2026

Ariana

Amazing staff, beach, pools.
Food and drinks - ok.
Disgusting rooms (not thoroughly
Cleaned, bad smell, and bugs)

Partner

6/10

Pleasant

27 May 2026

Veronika

Very mediocre service, terrible food, but we made the best of it. Overall, the property is nice, even though the rooms are really outdated and not the best condition.

Family_with_children