Name: Iberostar Waves Dominicana All Inclusive
Address: Carretera Arena Gorda Playa Bavaro, Punta Cana, 23000, DO

8/10

Excellent

29 Jun 2026

Nely

El hotel no está mal pero sabemos que puede estar mejor, el restaurant asiático que es por reservación tiene un pequeño buffet que no está mal pero el plato principal no fue muy exitoso y éramos un grupo de 20 personas.
El restaurar francés un poco caluroso pero muy buena la comida y el mexicano lo encontramos muy bueno y la atención excelente
Gracias

Partner

8/10

Excellent

28 Jun 2026

Rafael

Nice place.

Partner

8/10

Excellent

20 Jun 2026

Noel Omar Carrion

Muy bueno todo

Family_with_children

10/10

Exceptional

16 Jun 2026

Bethania

Is good

Family_with_children

10/10

Exceptional

15 Jun 2026

Mohit

Some indian famous foods like butter chicken , indian breads , biryani rice to be introduced in the food side

10/10

Exceptional

20 May 2026

Alla

Breakfast was perfect

Friends

10/10

Exceptional

09 May 2026

Ambiorix

Nice place

Friends

2/10

Poor

05 May 2026

Bryan Alexander

The food was not good an they say ocean view but it wasn’t they had to switch my room

Self

6/10

Pleasant

05 May 2026

TAMMIE

I found the Iberostar Wave Dominicana property nicely layed out, my room was clean, the grounds were clean and the pools are big and clean. I really enjoyed the nightly entertainment they offered. The a la carte restaurants were good with the French and Mexican ones being the best in my opinion. The unfortunate negatives would have been the bars always had a line to get a drink, especially in the evenings by entertainment and the restaurant staff especially at the buffets are few and far between to find friendly ones. Some treat you as an inconvenience.

Friends

10/10

Exceptional

29 Apr 2026

DOINA

Amazing resort!! We really enjoyed our stay. Excellent food, with plenty of options.

Family_with_children

6/10

Pleasant

27 Apr 2026

Dmitri

The place is not too bad but it’s not for Americans. It used to be better in terms of food and especially service. For some reason they are trying to get rid of American tourists and I’ve heard that message loud and clear. So we are not coming back. English language is pretty much canceled there and when you try speaking it you get an attitude. The Lord Of The Towels looks at you like you drank his Mama Juana. The cooks that cook 3 types of meat all day every day pretend that they don’t know how they sound in English. The waiters refuse to understand you. So before going to this resort enroll into Spanish language school. Or pick a different place for your vacation.
Also, our TV didn’t work, A/C stopped working at some point but they quickly fixed it, and there was no hot water for half a day.
The service in restaurants is somewhat aggressive, even at à la carte ones, but it gets better after you tip. The food is sometimes served cold, as other reviewers noted.
The reason I gave 3 stars is because the rooms were clean, and the girls who bring drinks at the shows were nice. Entertainment and entertainers were also good and friendly, even to US tourists.
In summary, it is not an international resort anymore and they try to pivot it towards Latino community. But spending several thousand dollars and feeling unwelcome is not my idea of a good vacation.

Family_with_children

6/10

Pleasant

21 Apr 2026

Jeevan

The food didn’t seem as fresh and there wasn’t much varieties. Especially for people who only eat seafood and chicken.

Majority staff does not speak English. Messed up on our drinks a lot of times. Not much help in navigation and the staff has a “ I don’t care “ type of attitude.

A lot of things we were not guided about such as dinner reservations need to be made with the guest services and not front desk or the restaurant directly.

The rooms aren’t as clean and there’s nothing to stop the water from flowing when showering. It flows out of the showering area because it’s open.

It’s a very average resort, we paid a lot of money and we think our money was wasted and wasn’t valued properly. We will will not be staying here again we will be looking into other much better resorts. I wish we could get a partial refund back.

Friends

2/10

Poor

13 Apr 2026

Tina

Older property and outdoor .. food horrible

2/10

Poor

06 Apr 2026

Christopher

My wife and I have stayed in Iberostar locations in Playa, Cozumel, Montego Bay and now in Punta Cana. We have recommended Iberostar to many of our friends. With that being said if we would have stayed at Punta Cana first we would have never and I mean never went back to an Iberostar and would never recommend to even my enemies. By far the worst trip I have ever had, and I can include combat missions in the middle east from my time in the United States Marine Corps. To keep it brief, staff was lazy and rude, food even in restaurants poor quality and often cold, lack of options in restaurants, had to clean tables multiple times to find a place to sit and eat because the staff were no where to be seen, had to self serve drinks multiple meals, even when asked by staff who never returned. Many food items not even labeled, equipment like coffee dispensers out of service or not stocked most of the week. Not once did I see or have any interaction with management. Had to keep drink orders simple at bars do to majority of the staff not being able to effectively communicate. Life guards often disappeared, I can go on and on with a ton of little things.

Family

8/10

Excellent

01 Apr 2026

Steven

Breakfast menu to be improved by adding some
fish dishes

Friends

10/10

Exceptional

25 Mar 2026

Bozena

Pleasure to stay; l hope to come back soon !

Friends

8/10

Excellent

24 Mar 2026

Matel

My first impression was of the garden and the spacious lobby. One area they need to improve is customer service, especially at the restaurant and bar by the beach, due to a lack of service and cleanliness.

Partner

8/10

Excellent

06 Mar 2026

Hector Luis

Really good Spa please go for a massage, rooms very very clean and comfortable (great job housekeeping) entertainment team average, service in restaurant and buffet Server's are amazing they tried but just can keep up with the volume need a lot more people to help, having the F&B director cleaning tables NO a good look and the food it's ok if you're very hungry
Plenty chairs at the pool and beach and I loved the amount of towels!!!! Never ran out of clean towels

Friends

10/10

Exceptional

05 Mar 2026

Lanna

Room was clean, love the water bottles, pool and activities were fun. Evening entertainment was great!

6/10

Pleasant

27 Feb 2026

Reginald

The staff was nice. However, the food was not good. The rooms need to be updated, the iron in the room was broken and the drinks offered were not up to my standards

10/10

Exceptional

21 Feb 2026

Jasena

Fantastic hotel - staff, amenities, beach etc.

Family_with_children

6/10

Pleasant

20 Feb 2026

Oksana

Better service and food quality

Family_with_children

6/10

Pleasant

19 Feb 2026

Magy

Rooms are outdated, so are the bathrooms.

8/10

Excellent

17 Feb 2026

Elena

The room, hotel, swimming pool areas were really clean. The housekeeping made swan origami from towels and decorated them with flowers-very welcoming and memorable touch! Bathroom had very loose outlet falling out of its place. In general stuff was very friendly and pleasant. We stayed at the end of January- luckily, our beach area was free of seaweed while nearby resorts had quite noticeable seaweed.
Beach service was very poor- for hours no one came to ask if we would line anything-really not a big deal for us as we just walked to get a drink if we had to. The young bartender at the area of drinks (not at members bar) in general area at the beach could have been more respectful to the guests.
The food was not good compared to a few years ago. Breakfast was fine. For dinner: steaks grilled upfront of guests were really tough and for the fish there was salmon and tilapia; other dinner dishes just did not taste good.

Partner

4/10

Poor

17 Feb 2026

Tatiana Andrade

This is my third visit to punta Cana and I don’t usually do reviews. my least favorite experience this far when we arrived the staff that checked us in told us it would be 40 minutes for our room to be ready me and my partner went and grabbed lunch and returned back to the front desk she had left and the person we spoke to told us another hour we asked for a room on the top floor and we get a room on the first floor upon arrival the room had an unpleasant odor and looked outdated so they brought us upstairs to the new room upon arrival the room floor was filled with water we tried to book the French restaurant and Mexican and it was booked throughout our stay the food was 6/10 and the bartenders next to the bar were rude the only positive feedback that I have is the beach was beautiful and the cleaners did a great job keeping the room clean and the servers at the restaurants and buffet would not recommend go where your money is valued

Partner

8/10

Excellent

16 Feb 2026

John

Some of the staff was friendly. Hard to find people who spoke English however.

10/10

Exceptional

12 Feb 2026

Jesus

Room clean,people so friendly and fast service, food for breakfast and lunch ok but dinner was excellent

6/10

Pleasant

25 Jan 2026

Moses

food quality below average. misfunctioning coffee makes at restaurants.

golf course was good, but the way of treating golfers was very poor: no tees provided, food cart carries poor foods, old malfunctioning golf carts with no GPS - expensive green fees were not justified. hard to secure tee-time reservation. WON\"T COME BACK. ADVISE FRIENDS OF MY EXPERIENCE.

Leisure Friends

10/10

Exceptional

07 Jan 2026

David

Great resort!

Leisure Family

6/10

Pleasant

02 Jan 2026

Richard

Very spacious resort, lots of amenities. Room key cards regularly deactivated, which is one of the reasons for the low rating. Whe showering the washroom gets soaked. Room was clean and spacious. The beach was nice and always enough sun loungers. Buffets were nice with a lot of variety. À la cartes were, just book early as th fill up quickly.

Friends_and_family Friends

6/10

Pleasant

20 Dec 2025

Jeannessa Abigail

The stay was okay…
Pros:
(1) Clean room
(2) water filter available on each floor
(3) staff generally friendly
(4) close to the airport
(5) scenic property- tastefully decorated for the holidays
(6) nightly activities for guests and the activities for kids

Cons:
(1) limited dining - food is repetitive despite the marketing of several restaurants. Same food for breakfast, lunch, dinner, note restaurants close at different times
(2) staff a bit aggressive marketing the ‘membership’ - they wasted 4hrs of our day at the end to tell us the membership is 20k+ (usd) after promising it was only 90 mins. Language barrier also made communication difficult
(3) generally an environment of hustlers - hotel staff hustling guests for massages and to take the membership, peddlers on the beach and the lobby, persons begging for tips.
(4) hotel staff also very aggressive with compliments
(5) flies were very rampant on the beach restaurant
(6) no room service

I personally will never stay at an Iberostar resort again.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Melissa

Great service.

Leisure Friends

8/10

Excellent

14 Dec 2025

Jeffery

Room was very clean, staff was great. The resort had lots to offer. Beach was Hermosa!!

10/10

Exceptional

12 Dec 2025

Nelia

Traveled with friends and stayed 9 nights. The entire resort is beautiful, well maintained. Beach was cleaned every day. Staff was great. Food desired to be better and more tasty. French restaurant you have to visit. Overall we liked everything, will come back

Leisure Friends

8/10

Excellent

06 Dec 2025

Richard

Stayed 11 nights, the rooms

10/10

Exceptional

05 Dec 2025

Renise

Overall, great experience. My husband and I were celebrating our 30 yr anniversary. From arriving to the resort, the staff was amazing and very accommodating and made our stay special. The room was clean and nicely decorated. Restaurants had a nice variety of foods. The nightly entertainment at the resort was a plus. We look forward to coming back in the future.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Viktor

Perfect stay

6/10

Pleasant

28 Nov 2025

Hakim

Lace / net curtains on the ground floor to allow for privacy and light to come in

Leisure Partner

2/10

Poor

14 Nov 2025

Siloe

My vacation was ruined due to a booking mistake on their end. We accurately added our children's ages with DOB. Upon arrival we were charged an extra $900 bc our children aren't infants. We didnt have any other option and had to pay.

10/10

Exceptional

04 Nov 2025

Anthony

My 5th trip was as amaxing as my first the staff was amaxing

Leisure Family

10/10

Exceptional

26 Oct 2025

Luis

Amazing all inclusive resort, second time staying in a different region and the service, staff all top service. I love it so much that I became a member of their club. I highly recommend it 😁

Leisure

10/10

Exceptional

25 Oct 2025

Garrett

Professional staff. Pushy salespeople

Leisure Partner

10/10

Exceptional

08 Oct 2025

Andreia Cardoso Pires

I had a fantastic experience staying at Iberostar Waves Dominicana. it was exactly as described—clean, cozy, and very comfortable. The bed was super comfy. The location was perfect. We add access to the beach. The restaurants/buffet was delicious. A lot of options. Excellent customer service. The staff were very responsive, friendly, and helpful with local tips and recommendations. Check-in and check-out were smooth and hassle-free. I felt very safe and welcoming. I’d absolutely recommend this place to anyone visiting DR and I hope to stay here again on my next trip!

Leisure Family_with_children

8/10

Excellent

04 Oct 2025

Sofiia

*

Leisure Partner

10/10

Exceptional

02 Oct 2025

WENDY IVETTE

Room was spacious and amazing everyone that worked there was super nice

Leisure Family

10/10

Exceptional

30 Sep 2025

Esternio

Very professional staff friendly and helpful will recommend food with a lot of options will recommend

Leisure Partner

8/10

Excellent

27 Sep 2025

Thi Thuy

Staff was friendly and very helpful

Leisure Family

6/10

Pleasant

26 Sep 2025

William La'von

The key to my door would consistently stop working

Leisure Self

10/10

Exceptional

20 Sep 2025

Jessica

Amazing resort! Amazing staff, kudos to bella at the concierge for ensuring our stay was 10 out of 10, would reccommend ti anyone!

Leisure Partner

4/10

Poor

18 Sep 2025

Michelle Lynn

The restaurants are rarely open and when they are they do not have the food on the menu. The rooms are outdated and falling apart. The sales people are the worst. During the day on the beach there are abput 20 people walking around trying to sell you stuff.

Leisure Partner

8/10

Excellent

09 Sep 2025

Dwayne

Entering into the property is very secure. The areas leading up to the properties were well manicured. The plam trees were beautiful. Hotel was in great condition entering common areas. The staff was courteous. Enjoyed the casino. The drinks were good. Frozen drinks were refreshing. Tequila was decent and rum. Strong offerings avaliable, like Patron, Jose Ce,

2/10

Poor

08 Sep 2025

Alice

Staff were friendly, but food not as good as expected, staff did not speak any English, rooms smelled bad and filthy

Leisure Family

4/10

Poor

06 Sep 2025

Matthew Eward

I've never been solicited or asked about more surveys in my life

Leisure Family

10/10

Exceptional

06 Sep 2025

Rosa Maria

My recent stay at Iberostar was wonderful. I was celebrating my 40th birthday and originally booked Iberostar Waves Dominicana. When I checked in we were upgraded to Iberostar Waves Punta Cana. Both resorts are next to each other. All the staff I encountered were pleasant and friendly. We received great service at all the restaurants especially at their buffet, Higuey. The hotel grounds are beautiful, each day there are activities and entertainment shows at night. I would highly recommend either resort. From beginning to end it was a memorable and great trip.

Leisure Family

6/10

Pleasant

05 Sep 2025

JOSE ROBERTO

This property its old

8/10

Excellent

01 Sep 2025

Gardel Migel

Relaxing

10/10

Exceptional

30 Aug 2025

Heidi

I really enjoyed this resort. The staff was very friendly. The club had great music. The grounds were immaculate. The french restaurant was outstanding as well as the breakfast buffet. Had allot of issues with the key card to the room. The beach has ALLOT of seaweed. I didn't go into the ocean once. Overall I would still return.

Leisure Family

10/10

Exceptional

28 Aug 2025

Alyssa Nicole

AMAZING

Leisure Partner

10/10

Exceptional

27 Aug 2025

Carla

Wonderful place to stay! Would definitely go back. Beach was full of seaweed (that they worked on cleaning up daily) but still have 2 nice size pools with lots of activities for adults and kids thru out the day. The staff was AMAZING and friendly. Lots of options for food

Leisure Family

2/10

Poor

26 Aug 2025

Ayoub

As the property is what we expected as it looked like the pictures.despite their best efforts the food was terrible. Most of it wasn’t even edible. The fruits were the only decent thing on the menu. The restaurant offer somewhat edible food but it won’t satisfy you especially if you havnt eaten all day. Be sure to have that uber eats app ready if you plan to stay here. And the shampoo wasn’t good either. Feels like nothing was being washed

Friends

8/10

Excellent

23 Aug 2025

Fladimir

Every thing was ok until the last day me and my family we had stomach upset then Diarrhea for 3 days I do t know from where could be food or water . That was the only bad thing . Overall the place and service and staff were all very good

10/10

Exceptional

22 Aug 2025

Timothy

Very nice

Leisure Family

10/10

Exceptional

20 Aug 2025

Ariel

Clean stuff is great food was excellent many things to do with kids kids camp very recommend

6/10

Pleasant

20 Aug 2025

Amanda

Hotel was clean and most of the staff were friendly Some were very pushy about attending a 90 minute presentation to sell you a membership.
Beach was horrible as there was seaweed everywhere.
Pools were clean but overcrowded.
Food was okay..Hard Rock Cafe was absolutely disgusting, my husband actually got sick.
Overall would recommend for the price.

10/10

Exceptional

19 Aug 2025

ANDRES

Recomiendo

Leisure

8/10

Excellent

19 Aug 2025

Angela

I wished more air conditioning. Place is beautiful.

Leisure Partner

6/10

Pleasant

18 Aug 2025

Debora

The room was Nice and clean the food was terrible and the staff is not friendly

6/10

Pleasant

17 Aug 2025

Aimee

The staff is very friendly and helpful, they keep the rooms clean, the water in one of the pools looks dirty and the buffet doesn't have many options, they never serve mangu for breakfast, which for me is basic for breakfast, and almost never fried chicken, which is what children eat the most.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Lauren

Loved our stay & the property. Only downfall to our trip was the seaweed on the beach. Apparently August is when mass amounts of seaweed wash up to shore, so we didn't enjoy the ocean water as I had imagined. This is obviously not the resorts fault, just mother nature & a lack of knowledge on my part. The resort did their best to clean it up every morning running tractors to discard as much as they could. Not all resorts along the beach were doing this & we were very grateful for their efforts! Definitely looking forward to returning at a different time of year when the seaweed isn't taking over the shoreline.
The pool, the views, the staff & the excursions were all amazing!

Leisure Partner

4/10

Poor

11 Aug 2025

Carlos

The property entrance is shared by several other hotels, Iberostar group has like 4 different hotels in the same location. Some of the restaurants are accessible to guests from different hotels. The variety of food is great (asian, latin, french, italian, american/bar food) however; they love to nickel and dime you for things like steak and lobster (even as an all -inclusive these cost $25-$65 extra. The staff are very attentive and super friendly. One thing that I was hoping is for the waiters to come around the pool and serve us there. There is no service by the pool or by the beach, you have to walk to the nearest bar and get your drinks. They only have presidente beer as an offering in most of the bars. I called it Dictator beer. The rooms are showing their age, there is mold around the A/C vents in my room. Also the TV service is horrible at best. They offer over 100 channels of which only 30 or so are watchable. The rest are either no signal, or too pixelated. The best two restaurants La Sibila (French) and the Italian option are only with reservation, you can only do one reservation in each restaurant per each stay. Meaning you are not allowed to repeat any of the restaurants unless you are staying for more than 2 weeks. The service hours for the restaurants is also not the best. There're 30-45min gaps where there is no food around in any of the major buffets/restaurants. The food service also ends at 10:30pm on all restaurants. I wouldn't recommend this place

Leisure Family

6/10

Pleasant

10 Aug 2025

Stephen

The property itself is lovely. The food in the buffets was bland.

Leisure Friends

8/10

Excellent

04 Aug 2025

David

Food needs more flavor. Lots of time hot food was cold

Leisure Partner

10/10

Exceptional

02 Aug 2025

Adrian

Nice resort, all inclusive, clean, nice people, good food...5th time in Punta Cana but different resort. 8.5 out of 10

Leisure Family

8/10

Excellent

02 Aug 2025

Joseph

Cons first then Pros.
Cons: We felt that majority of the staff did not smile and was a little condescending. We noticed that in the morning the property felt like it was dirty in some areas. Food plates were left around the property from the night before. The tongs/utensiles to get food from the Buffett were very difficult to use. We did not get coffee and water service during the Buffett in a timely manner after asking for it several times. No US dollar ATM on property. Our concierge said they were only able to make one reservation per restaurant during our 7 day trip. We wanted to have Italian twice and we could not. They could use a swim up bar or another pool side bar. TV did not work. Third bed leg was broken. They fixed it but not really because it fell off again. There is no exception for kids club ages. Our 13 and 11 year old could not be together. The best part of the 11 year old club is as the trampoline in which it was broken. We got dropped off at the hotel 2 doors over after and excursion and the driver of one of the golf carts seemed irritated to drive us back to our location.
Pros: check in/check out was easy. Our concierge was always smiling and great! Cudos to Rosa! The woman that handled our excursions did a great job. Food was excellent. Pools were clean and nice. Activity’s and entertainment was good.

Leisure Family

2/10

Poor

26 Jul 2025

rosa maria

Terrible el primer dia que league nada as tenia una recesionista Esperanto’s senators una hora sentado para el checking y tres horas para la habitaccion,despues me entreat la habitaccion 4173 hay dios mio tenia un mal holor tan fuerte a podrido a humedad pero muy fuerte llame a recession y lo que hicieron fue poner un modificador para lumpier el aire me moleste bastante mi hija salio enferma estaba cojestionada y el pecho apretado porque ella es asthmatica..es triste que vas de vacaciones a pasarla bien y passengers estas cosas ni siguiera nos tomaron en cuentas bursts quejas despues de haber gastados nuestro dinero en una estadia en este resort ..

Leisure Family

6/10

Pleasant

17 Jul 2025

Bright T

\"Our stay was underwhelming due to several operational issues and inconsistent service.

Upon check-in, our room keys were not working, requiring multiple trips to the front desk to resolve. Each time, only partial success was achieved, leading to repeated inconvenience.

Crucially, no introductory information about the hotel's facilities (e.g., buffet hours, amenity locations) was provided. We had to call the front desk for all basic details.

Many advertised facilities, including restaurants and the kids' play zone, consistently opened 15-20 minutes late. We recommend arriving 30 minutes after the stated opening time to avoid waiting.

While most staff were pleasant, some were unhelpful. A front desk employee named Reina (white shirt) notably became uncooperative and unhelpful after we declined her offer to attend a 'Star Member' conference.\"

Leisure Family

4/10

Poor

16 Jul 2025

Adalicia

Most staff members were really friendly and polite. We were a large group and had several issues with the AC and plumbing.

Family

8/10

Excellent

07 Jun 2025

laura

The resort was lovely and beautiful! The food is Great (I only ate at the buffet). Beach was great. You have to get out there 8am to get a good sit, by 10am they are mostly all taken. There was seaweed on the beach and in the ocean, but it was not bad. It was just that time of year. Ones that work at the resort are friendly. After you get past the front registration lobby area, 85-90 percent of the staff speak 5-10 percent English. Just know the basics bc you are visiting a Spanish-speaking country. Don’t assume that people/everyone speak English. Learn the language, just the basics or use your translation app. I even thought about coming back but after water seeping through the walls in my room, near the bathroom. I asked the front desk woman that wore glasses (she was very nonchalant/noncompliant) for help with this issue. I reported it the following day (after I asked for help one time) and I wasn’t even offered another room, even though I didn’t ask (bc I thought someone was coming to fix it) ,I should have been offered another room and I had to spend the rest of my vacation with the walls leaking and the water on the floor. She assume the water was coming from my shower and it was not. I took pictures bc I slipped and almost fell. I hope they will listen to the next guest bc someone can/will hurt themselves.

Leisure Self

8/10

Excellent

06 Jun 2025

HECTOR A

No,nos gusto que en la discoteca o show de noche solo ponian musica argentina , se que habia una gran comunidad de argentinos en el hotel pero tambien habiamos de otros países como brazil, colombia, mexico que nos gusta otra clase de musica como salsa , merengue , electronica etcc y fue haci por todas las noches que nos quedamos, que fueron 5

Leisure Family

8/10

Excellent

03 Jun 2025

Kristin

The property was nice, some things needed attention like the bathrooms/shower our bathroom had a tub and it was dangerously getting in and out and the tub looked dirty all the time. I had booked transport services from the airport to the resort and back through Expedia. Unfortunately Expedia let us down on the return to the airport and we had to be out more money and book another company. Expedia knew our departure time and what time we were supposed to be at the airport and they were unable to provide the service that has been booked. That was very disappointing.

Leisure Family

10/10

Exceptional

22 May 2025

Carlynn

I have been to this property many times for a reason. Its the best! Ive been going since 2015 and havent ever been disappointed. The staff is excellent! My favorite resort. I cant recommend it enough.

Leisure Friends

10/10

Exceptional

04 May 2025

Sebastian

Quiet at night, plenty of options at day, good food options. Common areas maintenance is great. Rooms need more attention but the staff was great at solving any issue (in my case the AC flooded at 7PM and maintenance personnel was able to solve it quickly)

Leisure Partner

2/10

Poor

26 Feb 2025

Derik

Had multiple issues reported to guest services and never heard back now were resolved. Main issue was the bad smell in the room from the sheets and pillows.

Leisure Family_with_children

10/10

Exceptional

20 Jan 2025

Sharrell Ladonna

Me and my family stayed here for 4 days. The staff was excellent and we had a great time. The staff was very welcoming and helpful. I cannot wait to return! Thank you for an awesome experience.

Leisure Family

10/10

Exceptional

04 Jan 2025

Maria

Todo muy bonito y la facilitate para la playa

10/10

Exceptional

04 Jan 2025

Gabriel

👍

Leisure Self

8/10

Excellent

10 Dec 2024

Anth

Walking path too dark at night many ppl using phone to see. Wonderful place however everyone so nice !

Leisure Friends

8/10

Excellent

06 Dec 2024

Emil

Good value good drinks so-so food

8/10

Excellent

03 Dec 2024

Morgan

I had a nice, relaxing stay at this all-inclusive resort! The property was clean, and the staff make you feel welcome and comfortable. The food options were good, a variety to suit everyone’s tastes.This is a great place families or friends looking to relax and enjoy quality time together. I’d happily recommend this resort to anyone planning their next getaway!

Leisure Self

6/10

Pleasant

27 Nov 2024

Mariana

Need better Management in the Dinning Food area, from Food safety to the meals quality and presentations. The food expense was there but it got lost in how poorly presented and served . Personnel Management was missing

Leisure Family

10/10

Exceptional

18 Nov 2024

Claudia

Loved everything! So many activities, right next to the beach, awesome shows, and friendly staff.

Leisure Family_with_children

8/10

Excellent

16 Oct 2024

Yamila

Beautiful property
Dinning experience was a little bit of an inconvenience due to ll restaurant stop taking guests at 8. Other than that everything was exceptional

Leisure Friends

10/10

Exceptional

30 Aug 2024

Arismendy

Beautiful place !!

Leisure Family

8/10

Excellent

11 Aug 2024

Regina

Beautiful property, well kept. We could not make key room cards work. We’d have to walk to the reception several times a day to remagnatize them. I even changed the room because it was too much and it was the same problem.
Lots of food but lots of it wasn’t good. If you’re a picky eater you may not like it but if food is down your priority list, then you’ll be fine, no way you’ll be hungry.
Beautiful beach. I would recommend if you’re not expecting anything hosh-posh.

Leisure Family

8/10

Excellent

20 Jul 2024

Melissa

The place was beautiful but small. The activities were plentiful and the staff super enthusiastic - they would even see you later in the day and come chat with you. The food was not the 5 star food that I expected. The snack bar food was just eh and not often replenished. The buffets lacked cleanliness - people stuck their hand in to take things, used spoons from other dishes, etc.

Leisure Friends

2/10

Poor

18 Jul 2024

Valerie

Staff was not as friendly as at other Iberostars. Good was not good quality or big variety. There was no way to access food during certain times of the day, especially after 10pm.

Leisure Family

8/10

Excellent

10 Jul 2024

Shmell

Y

Leisure Partner

6/10

Pleasant

08 Jul 2024

Elizabeth

Inattentive staff, unorganized restaurant management, stained towels and bed sheets