Name: Riu Palace Bavaro - All Inclusive
Address: Arena Gorda Beach, Hig ey Punta Cana, Punta Cana, 23000, DO

Riu Palace Bavaro - All Inclusive

Punta Cana · Dominican Republic

Arena Gorda Beach, Hig ey Punta CanaView location

100 reviews shown

10/10

Exceptional

04 Aug 2026

Marleen

Clean and modern room, friendly staff, good food and restaurants.

10/10

Exceptional

04 Aug 2026

Timesh

EVERYTHING was amazing!!!

10/10

Exceptional

04 Aug 2026

Victoriano

Muy buen hotel, volvería!

10/10

Exceptional

03 Aug 2026

Yamilet

Estuve 6 días ,el servicio fue excelente en todos los lugares del.hotel ,la limpieza le doy un 10/10 la muchacha que me hacia la limpieza muy atenta.

6/10

Pleasant

02 Aug 2026

Chris

The resort was nice, but the staff wasn't always helpful. If you called the front desk for help, you had to call back multiple times before someone would come and then even then it would be hours before someone addressed the problem. The food was underwhelming. I went to D. R. for Dominican food not for Italian or Chinese. They should have had one restaurant dedicated to the countries cuisine. I did enjoy the drinks and snacks.

2/10

Poor

02 Aug 2026

yeinelis

Front desk is a disaster.

8/10

Excellent

02 Aug 2026

Fredy Almanzar

Good place. Food definitely needs definetelly improvement. The main swim-up bar pool (la yola) can use A LOT of maintenance and cleaning. We had maybe one decent meal there.

10/10

Exceptional

02 Aug 2026

Xaichelle Marie

Mi experiencia en el hotel Riu Palace Bávaro fue maravillosa. Todo resultó hermoso y espectacular. El servicio y la cordialidad del personal hicieron que la estadía fuera aún más agradable. Sin duda, lo recomiendo

10/10

Exceptional

01 Aug 2026

Jalal Eddin

All great. It will be a bit better if the pools water was a bit cooler. I believe they shall invest in installing a chiller to cool the pools during summer

10/10

Exceptional

01 Aug 2026

GWENDOLYN M MARQUEZ

Booking with Expedia is so easy and everything is as described. We don’t have any problem. My future reservations definitely are going yo be with them. Don’t hesitate to book your next vacation with Expedia. Highly recommended ⭐️⭐️⭐️⭐️⭐️

8/10

Excellent

31 Jul 2026

Odair

Atendimento staff deixou a desejar.
Restaurantes a lá carte comida ruim.

6/10

Pleasant

31 Jul 2026

Robert

I ate at lets wok by the pool the other day i had chicken fried rice and about 2 hours later after not eating anything else all day I vomited. the food is pretty atrocious

8/10

Excellent

31 Jul 2026

Tim

Everything was great. Check in was super frustrating. We waited for over an hour in line to check in. There was a large family with many different check ins in front of us and it was ridiculous that there wasn’t more help:

8/10

Excellent

31 Jul 2026

Erica

The staff we're lovely and the waiters/bartenders were the best! Elite bar lounge and Elite restaurant were amazing. Swim up bar is always our favorite place. My only complaint is the bed room comforter that they store in the closet, it was very smelly. Our room was always cleaned. This is our second time and have decided to go back next year again.

10/10

Exceptional

31 Jul 2026

Torrie

The Elite Club & Swim Up was worth every penny!!!

10/10

Exceptional

31 Jul 2026

Edith

Amazing would go again

10/10

Exceptional

30 Jul 2026

JOSE

10/10

Exceptional

30 Jul 2026

Marines

Fue una experiencia increíble.. no vallan en julio para que puedan disfrutar de la playa mejor por todo lo demás excelente

6/10

Pleasant

30 Jul 2026

Tram

Need more choices for restaurants such as Asian food

10/10

Exceptional

29 Jul 2026

Gerardo

Excelente propiedad, limpia, buena atención aunque no excelente como en otros hoteles, solo señalar que el entretenimiento en las piscina es bien pobre

8/10

Excellent

29 Jul 2026

Manuel Eduardo

Everything was great, staff were all amazing, food was ok, it felt like it was not fresh all the time, somethings were fresh. Alcohol was ok, cheap stuff but it still enough to get you satisfied.
Beach area was nice but the sea in that area is brown.
10/10 for the staff.
9/0 for the hotel.

6/10

Pleasant

28 Jul 2026

Shannon

Overall, we had a very enjoyable stay at RIU Palace Bavaro. The resort is beautiful, well maintained, and the grounds are kept immaculate. Our room was clean, comfortable, and provided everything we needed for a relaxing vacation.

The food was consistently good, with plenty of variety at the restaurants and buffets. The drinks, however, were a bit inconsistent—some were excellent, while others depended on the bartender.

Unfortunately, we did have a significant issue during our stay. Our daughter’s room had a faulty door that would not lock. Although the staff attempted to address the problem, they were unable to repair it that evening and could not provide her with another room until the following day. As a result, she had to spend the night in our room because her room was not secure.

What was most disappointing was how the situation was handled afterward. Despite being unable to use the room she had paid for that night due to a safety and security issue, the resort initially declined to reimburse her for the lost night. We felt that better customer service and a quicker resolution would have gone a long way in turning an unfortunate situation into a positive experience.

Despite this issue, we enjoyed many aspects of the resort, including its beautiful setting, comfortable accommodations, and good food. With improved customer service when handling guest concerns, our experience would have easily been a five-star stay.

10/10

Exceptional

28 Jul 2026

Jaime Omar Rodriguez

Good trip

10/10

Exceptional

28 Jul 2026

Kiara

Our room was clean and the staff were so nice and friendly. They always had something to do and the resort was very lively.

10/10

Exceptional

28 Jul 2026

Yamila

Muy buenos todos

10/10

Exceptional

28 Jul 2026

Helder

Todo bien

10/10

Exceptional

28 Jul 2026

Nicola

Everything about the property was great. I would like to see more entertainment for divers culture.

10/10

Exceptional

28 Jul 2026

Eddie

Everyone was wonderful helpful and stay was great would definitely recommend it

10/10

Exceptional

27 Jul 2026

Liliana

Muy complacidos con nuestra estadía en su hotel.. Las instalaciones, la comida, el ambiente, las bebidas, todo de muy buena calidad y servicio. Quisiera hacer un especial reconocimiento a los miembros del staff, los servers Esmeralda, Luisito y Salas en Tainos, quienes fueron excepcionalmente atentos y serviciales con nosotros.. Definitivamente volveremos a hospedarnos alli. Muchas gracias!

10/10

Exceptional

26 Jul 2026

Robert Charles Mitchell

The resort is attractive, well maintained, and the staff was consistently friendly and hardworking. We never had a bad interaction, and service throughout was very good.

The beach is spacious with plenty of chairs available, so we never had to reserve early for our family of five. The ocean was warm and great for swimming, but the water wasn’t the clear turquoise shown in photos due to a lot of sargassum (seaweed). They do work to clean it, but it can be heavy at times.

Pools were nice overall. The adult pools were much quieter and more relaxing, while the family pools could get quite loud during the day.

Food was good with lots of buffet and restaurant options, but labeling at the buffet needs improvement, as many items were unclear or missing labels. Also, the buffet floor became very slippery after cleaning, so be careful.

Our villa was clean and comfortable, but not all buildings have elevators, so upper floors require carrying luggage upstairs. Some areas do have elevators, but it depends on location. We also had a broken doorknob that was reported multiple times but never fixed, and one room service order was never delivered.

Overall, we had a great family vacation. Despite a few issues, the friendly staff, relaxing atmosphere, warm beach, and easy access to seating made it enjoyable.

10/10

Exceptional

26 Jul 2026

OSMANI

EL HOTE EXELENTE TODO PERO SI QUIEREN QUE LOS CLIENTES VUELVAN A IR..HAY UN PUNTO QUE NO ME GUSTA A MI Y A MUCHOS QUE ESTABAMOS ALLI NO HAY CONTRON CON LOS FUMADORES..LO MISMO FUMAN EN CUALQUIER LADO DEL HOTEL CIGARRO TABACO SIGARRILLO ELECTRONICOS MARIGUANA ETC..ESE PUNTO NOS HACE A MUCHO NO IR MAS..

10/10

Exceptional

26 Jul 2026

lyubov

Great

10/10

Exceptional

26 Jul 2026

Debra Lee

Me fascinó lo q este hotel nos brindó !! Desde servicio ,, calidad ,,, entretenimiento!! Quedamos muy complacidos !!

10/10

Exceptional

23 Jul 2026

Maria M Vargas

Excelente servicio. Fueron súper amables, alegres. El hotel está muy bonito. La pasamos muy bien.

4/10

Poor

23 Jul 2026

NOEL

Casi todos los hombres le faltan el respeto a las mujeres y miradas inapropiada, no se saben controlar. Las Damas hablan muy fuerte de sus cosas personales haciendo ver un servicio de muy baja calidad.
La mayoría de la comida es de muy baja calidad.

10/10

Exceptional

23 Jul 2026

RANJANA KISHORE

Everything was excellent. The only thing I would say is they speak very little English or no English. It’s okay, I would still rate my experience excellent.

10/10

Exceptional

22 Jul 2026

Yohandy

El sistema de salud basico deberia ser gratuito. La esposa de un amigo tuvo mala digestion y tuvo q ponerse 2 sueron y le cobraron 608 usd. Es demaciado.
El hotel exelente pero no volviera a ir por miedo a solo tener una indigesta y tener q pagar una sierta cantidad de dinero desorbitante por algo q alomejor puede pasar producto a los mismos alimentos del Hotel.

10/10

Exceptional

22 Jul 2026

Martha

Everything was perfect

10/10

Exceptional

22 Jul 2026

William

Nice

8/10

Excellent

22 Jul 2026

Nelissa Bracero

10/10

Exceptional

22 Jul 2026

Kelvis

Everything was great! Amazing experience.

10/10

Exceptional

22 Jul 2026

Orlando

El Hotel es muy bonito con buenas instalaciones, habitaciones grandes y limpias, staff por lo general muy bueno con algunas excepciones, muy buen servicio en bars
100%recomendado

6/10

Pleasant

21 Jul 2026

Marie

The only thing we liked about this property was the room size. The rooms were very spacious. Other than that, the food was horrible and the staff were not friendly. As for the service, let’s just say it lacks a lot of it. We stayed at this resort for a wedding and saw roaches crawling in our room. Some of the other guests in our group experienced the same. We had to keep calling the front desk for towels etc.

Family_with_children

8/10

Excellent

21 Jul 2026

Daniel

This is an absolutely amazing facilities with beautiful facilities and landscaping and a beautiful beach and many awesome pools. And the waterpark is fantastic. The staff are friendly and helpful. It would be perfect. But the food is awful.

Family_with_children

6/10

Pleasant

21 Jul 2026

Nicholas Gilbert

As a business owner I hate when people take to the internet to do a negative review and never contact the business so I did notify the resort of the below issues...fyi.

Resort: Very beautiful property. One pool for all families (unless you are an exclusive member) kind of sucks but we made it work.

Food: Food is terrible!! I get their need to try to save money but serving the bottom level quality food was ridiculous. On top of that, they ran out of food at the food court several times, the pre-prepared meals at the restaurants were small and often cold. The food by far the worst part of this trip.

Service: The housekeeping staff was great. The servers in the restaurant were OK, no sense of urgency at all. Most didn't speak English, which is fine, but you could only communicate with a couple people.

Beach: The beach was ok. Lots of garbage laying around. The vendors are constant but not overbearing. A simple \"no, gracias\" worked, they were not aggressive like some countries.

Bottom line, if you are going here to party and drink with little care about anything else, it is a great location. If you are going for the food, go on a cruise instead!

Family_with_children

10/10

Exceptional

21 Jul 2026

Irisleydis

Mi experiencia aquí fue muy buena

10/10

Exceptional

20 Jul 2026

LaCheree

Loved my stay

Partner

10/10

Exceptional

19 Jul 2026

Felix J.

Beautiful resort, amazing service, and never a boring moment there. Would highly recommend.

Family_with_children

2/10

Poor

18 Jul 2026

Soheil

Not so happy because our credit card got stolen from our room

Family_with_children

10/10

Exceptional

18 Jul 2026

Alejandro

All good

Family_with_children

6/10

Pleasant

18 Jul 2026

Morris

They constabtly clean the property and high security

Family_with_children

10/10

Exceptional

18 Jul 2026

Hiram

More varieties of food on service room

10/10

Exceptional

18 Jul 2026

YUDITH

Had a great vacation. Highly recommended!

Family_with_children

10/10

Exceptional

17 Jul 2026

Jacqueline Theresa

My 21 year old daughter and her friend had a great week

10/10

Exceptional

17 Jul 2026

Julio

Excelente

Family

10/10

Exceptional

17 Jul 2026

Miguel

La propiedad está en perfectas condiciones limpias y acogedoras el personal siempre atento con el huésped

Partner

10/10

Exceptional

17 Jul 2026

Yuslaisy

I lover I eat lobster every day for free

Family_with_children

6/10

Pleasant

17 Jul 2026

Shaul

I didn’t like the food but the rest was fine

Partner

2/10

Poor

16 Jul 2026

nicolas

To st

10/10

Exceptional

16 Jul 2026

Nikolay

We love this resort.

Family

10/10

Exceptional

16 Jul 2026

Brenda Frannie Binns

The property was beautiful I enjoyed my vacation

Family

6/10

Pleasant

16 Jul 2026

Ewa

Rooms are clean and modern
Facility made form the cheap materials, not clean. No coffee shop place that makes different types of coffee- only cappuccino and Americana. Swimming pools not clean- cream residue floating in the morning before even anyone goes in. Sport area- tennis courts are unusable, basketball area horrible. Sport room with glitching TV - it was hard to watch words cup. The food moderate depends on the day. Male workers unprofessional , women very professional and respectful.

Family_with_children

2/10

Poor

16 Jul 2026

Troy

Upon arrival, the room was very dirty. There were bugs everywhere. Bugs were even stuck to the shower walls. On top of that there were eyelashes and makeup smudged onto the pillows. When we would make request for housekeeping via the messaging app, they would get the request and then say it was done, but never showed up. The food here was also very terrible. Everything was undercooked and lacked flavor. They did not do a good job of keeping buffet areas clean. If this place tried to make it up to me and offered me a free stay I would still refuse it.

Family

8/10

Excellent

16 Jul 2026

Heline

The place is nice, but they need to train their workers a little better
Some worker are very nice and respectful others. Keep trying to flirt with you the whole entire time. It’s a little bit annoying

Partner

10/10

Exceptional

16 Jul 2026

Jessie

Very nice; you get what you pay for. Can never go wrong with Riu.

Partner

10/10

Exceptional

15 Jul 2026

marc

Clean room, great staff, shows, food and activities were all amazing.

Family_with_children

10/10

Exceptional

15 Jul 2026

Leidy Laura Rodriguez

Wonderful experience. My daughter loved the water park

Family_with_children

10/10

Exceptional

15 Jul 2026

Sonia E

El hotel es súper limpio, los cuartos muy grandes y el servicio excelente. Lo único que recomendaría al hotel es que hicieran más actividades familiares en la noche…. El white party es solo para adultos cuando en el riu de Cancún era para toda la familia y se pasa muy bn…. El único show q es bueno es el circo que hacen, pero es muy aburrido en la noche. Todos los party son para adultos que me parece bn, pero deberían hacer lo mismo para las familias pq hay muchas familias en el Hotel.

Family_with_children

6/10

Pleasant

14 Jul 2026

Heline M

The room is good( the elite )
The only problem is if you have to stay an extra night for any emergency or flight cancellation or if you need anything
The place is not understandable for Emergency or mistake , my flight was moved for the next day. I had to stay one extra night and the place saw the opportunity to overcharge me for the night.
I was very disappointed as I had no choice by paying a lot of money for just one extra night
The sad part is I spoke with them three days before and they told me not to worry about and when I check out, I can book an extra room. They did not let me do it before, including me and my family in a place of no choice

Partner

10/10

Exceptional

14 Jul 2026

Jonathan

The hotel exceeded all my expectations. The facilities were spotless, the atmosphere was welcoming, and the service was simply outstanding. Every staff member was kind, attentive, and always willing to help. My experience was fantastic from start to finish. I would definitely stay here again and highly recommend it to anyone.

10/10

Exceptional

13 Jul 2026

Oriana

Amazing place! Safe and fun to visit with the family

Family_with_children

10/10

Exceptional

13 Jul 2026

Leticia

Amazing time staying there, the property was clean and beautiful. Staff was very friendly and helpful. Will 100% definitely recommend.

Friends

10/10

Exceptional

13 Jul 2026

LINDSAY

Everything was wonderful!

Partner

6/10

Pleasant

13 Jul 2026

Elisa Viviana

Overall, the place was beautiful. But the food was disappointing.

Family_with_children

10/10

Exceptional

13 Jul 2026

Alexis

Todo

10/10

Exceptional

12 Jul 2026

Dalia

The staff was welcoming, kind and helpful during our stay! Our room was in great proximity to everything (pools, food court, restaurants, lobby). We went with the elite club swim up room and it was a great choice.

Friends

6/10

Pleasant

12 Jul 2026

Angelia

Need more towels and better menu.

Family_with_children

10/10

Exceptional

12 Jul 2026

Nilda Maria Ramos

Algunos empleados de limpieza no tenían la empatía eran muy arrogantes . El restaurante krystal la noche que fuimos nos dijeron que no había espacio y si habían mesas disponible, el que está recibiendo a los huésped fue muy arrogantes. Si deberían añadir más shows en el hotel.

Las facilidades bonitas, y estaban presentables.

Family

8/10

Excellent

12 Jul 2026

Celi Ined Flores

Todo estuvo excelente. Trato amable, rica comida.

Family

10/10

Exceptional

12 Jul 2026

Yailin

Perfecto en todos los sentidos de la palabra

Friends

10/10

Exceptional

12 Jul 2026

Sergio Alexander

Just a little issue with the AC of my room, I reported, the mechanic came and did not fixed at all, all the time high humidity and this was terrible.

Family

6/10

Pleasant

12 Jul 2026

Russell

Beautiful beach, food was meh… but not the worst they had some good options.. nothing to do at all for teenagers under 18 especially after 6 pm.. they NEED an arcade or something better than 2 pool tables and a foosball table for the whole resort. Scuba caribe staff was badass. Excursions was amazing, do the monkey+ zip lines! Pools were small and underwhelming, the watermark was really good but needs an actual pool for people to hang out in

Family_with_children

10/10

Exceptional

11 Jul 2026

Nancy

Our family enjoyed our stay. Food was good, drinks were great, rooms were clean. Only issue we encountered was using the app to request towels, water and mini bar replenishment.

Family

10/10

Exceptional

11 Jul 2026

Jennifer

Todo fue excelente, no tengo ni una sola queja ❤️❤️

Family_with_children

10/10

Exceptional

10 Jul 2026

Jose

Todo muy buena opción

Family

8/10

Excellent

09 Jul 2026

Mario

Everything was great, not sure why I had diarrhea the whole trip tho. Some say because I used it to brush my teeth, others say it was probably unfiltered ice.

Family_with_children

10/10

Exceptional

09 Jul 2026

Loream

10/10

Exceptional

09 Jul 2026

KRISTY

We had the best time, we were a group of 8 (2 kids). The food is by far the best we ever had!! There are pools EVERY WHERE! For all age types. The water park is the perfect size for all age groups. The staff is amazing! Trust us if you’re kind and learn a few basic Spanish greeting words they will go above and beyond. Doesn’t take much to be kind to others. They have cold beer on deck at all times, of course other drinks as well but beer on vacation is important! The beach is nice and clean except for some seaweed but the resort has no control of that. The nightly shows is a nice touch when you want to relax and listen to music. A little hard to navigate at night is my only complaint, the signs where to go aren’t visible or bright enough but I extra steps in. I recommend for large groups of all ages. They have something for everyone!!

Family_with_children

6/10

Pleasant

09 Jul 2026

jay

Good

Family

10/10

Exceptional

08 Jul 2026

Phillip

Everything was wonderful

Family

10/10

Exceptional

07 Jul 2026

Donette

My family and I enjoyed

10/10

Exceptional

07 Jul 2026

Antony

Excelente Hotel

10/10

Exceptional

07 Jul 2026

Melvin

Awesome

10/10

Exceptional

05 Jul 2026

Valeriya

everything was so good, will come back!

10/10

Exceptional

05 Jul 2026

KATY

We really like it

Family_with_children

10/10

Exceptional

05 Jul 2026

Artur

Great hotel

Family_with_children

10/10

Exceptional

05 Jul 2026

Jose

Sport bar was the best the staff was awesome. Thank you ta all the ladies that make the stay a lot better

Self

10/10

Exceptional

04 Jul 2026

YENISEL

Muy bien todo, si volvería.

Family

4/10

Poor

03 Jul 2026

Mark

I expected much more from a 5-star resort considering the price. Unfortunately, the overall experience did not meet expectations. Our room was not cleaned to a high standard, with visible dust on tables and around the coffee machine. Towels and bed linens looked worn and discolored, and housekeeping was inconsistent, often leaving pillows on the couch or towels on the bed, making it unclear whether they were clean or used.
The resort requires excessive walking, and additional connecting pathways between buildings would improve accessibility. The grounds were often littered with cups, napkins, and trash, and stray dogs and cats roamed the property, raising sanitation concerns. Staff appeared overworked and unhappy.
The buffet offered an adequate variety of food, but the specialty restaurants served many of the same dishes. The most serious issue occurred when a family member became ill after eating at the buffet, and we found a snail in the salad. The waiter notified the chef, who apologized and offered a specialty dinner plate that was never provided. Getting bottled water for the sick family member required multiple calls and trips to the front desk.
Some pools had visible white residue, saliva, and even vomit. Lounge chairs were covered with bird droppings, and the spa had visible mold on the ceiling. For a resort advertised as 5-star, the cleanliness, maintenance, food safety, and guest service were unacceptable. I would not recommend this resort.

6/10

Pleasant

03 Jul 2026

Norma

If you're looking for a lively atmosphere with music, entertainment, and pool parties, this may not be the best hotel for you. The adults-only pool parties are held at a different hotel, and guests are transported there by bus. Unfortunately, it gets extremely crowded, which took away from the experience for us.

What wasn't explained before our stay is that many of the activities and music are centered around those off-site pool parties. If you choose to stay at the main resort, the pools are very quiet with little to no entertainment. Guests are also asked not to play their own music, so the atmosphere can feel very dull.

If you're expecting a fun, energetic pool scene at the resort itself, you may be disappointed. It would have been helpful if this had been communicated ahead of time so guests could set the right expectations.

Family_with_children