Name: Riu Palace Macao - Adults Only - All Inclusive
Address: Playa Arena Gorda, Punta Cana, DO

10/10

Exceptional

16 Jul 2026

Kenyetta Leonie

We had a wonderful time. Staff were excellent. They were very friendly and welcoming. The resort was cleaning. The only bad thing we experienced was the ladies in the gift shop. They were very nasty and disrespectful. They got upset cause we were using cash instead of our card. Our dollar bill had a little tear and they refused to take it. Otherwise everything was great.

Partner

10/10

Exceptional

15 Jul 2026

Keren Sally

Best RIU resort I’ve stayed at! Super clean, organized, and the staff is out of this world!

Friends

8/10

Excellent

14 Jul 2026

Victoria Tiara

Rooms are humid and have mold growing. If the air conditioning is not on it smells like mildew. Cleaners use the same bucket of bleach to mop the floor in each room. Bed felt moist and pillows smelled bad. I did not enjoy the room at all other than the nice view of the resort and ocean. The rest of the resort is gorgeous and staff are kind. Rui parties are fun and the beach is clean and beautiful. Lots of people trying to scam and sell you things sometimes took away from the experience. If you can say no you will be fine.

Partner

10/10

Exceptional

12 Jul 2026

Michael Todd

House Keeping Excellent!

10/10

Exceptional

12 Jul 2026

alayna Marie

I’ve been to many places, and this exceeded expectations! Will come back here everytime. Very helpful and kind staff.

8/10

Excellent

12 Jul 2026

Joadey

The room was cleaned every day and a towel service came every evening. The only negative was that the bathroom shower pipe dripped some times and the face basin water would back up if we didn't adjust the plug.
The staff were very attentive and courteous
Check-in was a breeze and great experience.
They had some really lovely pools and the entertainment was fun.

Family

8/10

Excellent

09 Jul 2026

Towanda

I had a wonderful stay at Hotel Rui Palace Macao-Adults Only-All Inclusive. The staff was very friendly, welcoming, and always willing to help. There were plenty of excursions and activities to choose from, making it easy to enjoy the beautiful surroundings and create memorable experiences.

The only area I feel could use improvement is the elevator situation. The elevators had poor ventilation, and they were not always working properly. During my stay, one elevator was out of order, which caused some inconvenience.

Overall, I had a great experience and would recommend this resort. With some improvements to the elevators, it would make an already enjoyable stay even better.

Partner

10/10

Exceptional

09 Jul 2026

Kwabena

Everything was great

Partner

10/10

Exceptional

08 Jul 2026

Benedicte Kumbuangi

Hôtel superbe pour des vacances en couple ou entre amis je recommande fortement

Partner

6/10

Pleasant

06 Jul 2026

alexis

Not very adult only. Everything closed early

Friends

10/10

Exceptional

05 Jul 2026

Robert

The place was great the rooms were fine it was something wrong with the air-conditioned smell like humid all the time but the place overall was great. Their food was exelente

Friends

10/10

Exceptional

04 Jul 2026

Javier

Excellent attention and courtesy from all the staff in general

Family

10/10

Exceptional

04 Jul 2026

JaMiya

I absolutely loved my stay at Hotel RIU Palace Macao! From the booking process to checkout, everything was seamless. The staff was friendly, helpful, and always knowledgeable whenever we had questions. The food was delicious—even the buffet exceeded my expectations. The drinks were also great, especially once you found your favorites. Overall, we had an amazing time, and I would definitely stay here again. I highly recommend Hotel RIU Palace Macao to anyone looking for a fun, relaxing vacation!

Friends

8/10

Excellent

03 Jul 2026

Dustin

The property was nice the wife and I loved the beach plenty of room and the sand was awesome. Food could be a little better but as in most circumstances with all inclusive, the food is always going to be good, but nothing astounding. Would probably go back. One last thing make sure if you book a excursion with the guys on the beach make sure you get what you pay for

Partner

2/10

Poor

03 Jul 2026

Ashleigh

Worst stay of my life. 9 nights at this Punta Cana all-inclusive were a disaster. Room was unsanitary and unsafe: beds like concrete causing back pain, housekeeping put stained sheets on daily, found a live cockroach, and had a ceiling leak we think was from the AC. Room was always damp/musty. TV had no sound, took 3-5 days to fix. Near-daily rolling blackouts + a full day of malfunctioning fire alarms.

Food was inedible everywhere. Seafood smelled and tasted fishy - not fresh. Room service orders were wrong every time. Sandwiches changed depending on staff.

Pools were dirty. Swim-up bar pool was murky with debris floating. Chair hogs force you to claim seats at 6am, then leave towels all day.

Beach has zero security - immediately swarmed by vendors selling goods and drugs once you step off property.

Waterslide on-site/sister property is dangerous: 6 slides, only 2 staff. I got a severe black back bruise; my friend’s swimsuit was shredded. Clear liability.

Friends

10/10

Exceptional

02 Jul 2026

Silvio Llanes

100% Recommended

Family

10/10

Exceptional

02 Jul 2026

Carlina

Staff was friendly, food was good and beach access was easy, pool was never too crowded and great activities will definitely return to this property.

Friends

2/10

Poor

30 Jun 2026

Rashelle

Expedia up charged me for a swim up room and I did not get it

8/10

Excellent

29 Jun 2026

Erica

The resort was very nice.

Family

10/10

Exceptional

29 Jun 2026

Wagner

Realmente la pasamos muy bien en el hotel Riu palace Macao, reservando en este hotel teníamos acceso a visitar otros hoteles como el Riu palace bambú, el Riu punta cana que me gustö mucho también, quiero resaltar en el Riu punta cana la atención de David en el bar de la piscina, muy muy buena su atención en particular, todos perfectamente en la atención es la realidad, visitamos también el Riu palace bávaro un hotel extremadamente bello y demasiado acogedor su personal también buenísima atención, fueron unas vacaciones perfectas lo recomiendo al 100 % el personal del riu palace Macao super atentos y buenísimo servicio todo el tiempo, lo único que me falló a la hora de irnos fue el transporte privado que habíamos rentado que debían recogernos a las 7:40 AM y a las 8:05 AM no habían llegado tuve q pagarle a otra persona para q me llevara al aeropuerto porq iba a perder el vuelo, eso fue lo único malo pero eso no tiene q ver con las instalaciones del hotel muy bueno todo muchas gracias por una perfecta y acogedora estancia, bendiciones

Family

10/10

Exceptional

29 Jun 2026

Eric

The staff were super friendly and accommodating. Rodrigo at the front desk was awesome. Live music and performances were fun in the evenings. Only complaint is other guests put towels out and claim their “spot” by the pool even when they are not there for half the day.

10/10

Exceptional

28 Jun 2026

Mildred

Will keep coming back, staff wonderful people.

Partner

10/10

Exceptional

28 Jun 2026

Juan Carlos

Excellent. So far the best all-inclusive i’ve been in Punta Cana. The food is outstanding, especially at Kristal and the buffet. The staff is very kind and attentive. The property is very cute and well kept. Great interior design as well.

This was our second time at this resort and we’ll for sure be back.

The admin should feel very proud of what they have orchestrated at Macao. It’s just that everything was well planned: the itinerary, the lax rules (no
dress code, you could take your drinks out of the bar, not nosy security staff).

It was just perfect. 10/10

Shout out to Jose at the pool bar for being so, so nice. And another shout out to El Bar Cubano bartender from El Cibao, and Escarlen from the animation team!!

Family

2/10

Poor

28 Jun 2026

Sophia

The property food was terrible!!!

10/10

Exceptional

27 Jun 2026

Armon

the beach could be a little bit cleaner but other than that it’s overall a great resort.

Self

4/10

Poor

26 Jun 2026

Dayli

Pocas actividades muy aburrido

Partner

10/10

Exceptional

26 Jun 2026

orlando

Excellent

10/10

Exceptional

26 Jun 2026

Jason

The room was great and was cleaned multiple times per day. The staff was excellent. As an all-inclusive resort, it had the vibe of a cruise ship with a built-in beach.

Partner

4/10

Poor

26 Jun 2026

Ashley

I wish I could leave a better review BUT unfortunately RIU and Expedia have both disappointed me on what was supposed to be an enjoyable anniversary trip. To start off the receptionist placed me and my husband into a double bed room for some reason. The gentleman assisting us to the room noticed and requested a room change. The room we were subsequently placed in was warm. When I contacted reception they instructed me there would be a control panel where you place the card in a slot. For some reason we did not have that in our room. We eventually found a thermostat however the room never cooled down and remained warm. The bedding in the room consequently smelled of mildew, likely due to the rooms temperature and despite having the linens changed daily it still smelled like wet clothes. On the second day I went directly to the desk and let them know the air is still not working. They informed me they’d work on it while I was at my excursion but ultimately it did not work. I called that night at 2am asking for a fan bc it became unbearable. They said the air was out in that entire building and offered a room change at that hour however I was not comfortable leaving my belongings unattended. At check out i once again expressed my complaints and felt disregarded. Upon return home I contacted Expedia who in return stated RIU cannot verify this incident. Bizarre considering the entire building AC didn’t work. And sadly Expedia did not handle this issue satisfactorily for me.

Partner

10/10

Exceptional

25 Jun 2026

Ashley

Deben hacerle un bar a la pscina principal y sería más top

Family

10/10

Exceptional

23 Jun 2026

Renata

Great resort to stay, helpful and friendly staff,
Excellent choice of food, clean and well maintained

Family

10/10

Exceptional

22 Jun 2026

Nicolette

Staff is very helpful and friendly. I was very pleased with the extra amenities that we received as an Elite Club member such as the Elite Club Lounge & restaurant.

2/10

Poor

21 Jun 2026

Cynthia

I usually never complain about this chain since ive been to so many Rius this by far will never come back lets start with the roaches in the rooms was switched 2x and both times big roaches by the couch. next the bar pool looked like they dont clean it at all was so dirty the days i pass by that pool, treatment absolutely No good customer service at the restaurants will ask for a drink and will give me sarcastic answers and comments, the person in charge of the transportation (destination services) Rudeeee made me feel so uncomfortable was trying to scam us with prices for the excursions and on top of that since we didn’t book with him he messaged my husband giving him attitude about not booking with him so unprofessional! I had the worst experience here the food was not the best

Friends

10/10

Exceptional

21 Jun 2026

Robert

Property was great. Staff was extremely nice and helpful. I read other reviews about the smell in the rooms but once we were in and had the AC running it went away. This is something you have to expect in this climate. Definitely will stay again and next time we will upgrade to Elite Club with the soak pool.

Family

10/10

Exceptional

21 Jun 2026

Jada

Loved this resort! The aesthetic is so nice and up to date. All the staff are extremely friendly and helpful. Not once did my friends and I have an issue and we loved how this resort was connected to 3 others. The only thing I would slightly complain about is how our room felt damp, maybe from the AC system which in turn made the sheets feel damp. Other than that I would definitely recommend to anyone and we will be back!

Friends

8/10

Excellent

20 Jun 2026

Jeffrey M

Room and resort was amazing. Seaweed was little rough this year. The only thing that could improve of the resort is the food in buffet. Other than that everything was amazing.

Partner

8/10

Excellent

19 Jun 2026

Michael

Excellent staff. Beautiful property. Some food was excellent, other food was good/okay.

Self

6/10

Pleasant

17 Jun 2026

Denise

Most of the staff were very nice and accommodating. I had an encounter with the guy arranging airport transportation (third party via Expedia voucher) and he was extremely rude. On the last night, there were several roaches (not water bugs—house roaches) in my room. They did move me (this took place at 4 am) and gave me a number to call to discuss compensation. The food was not great, even for resort standards. The adjoining family property seemed nice with a good amount of activities for kids and a wider variety of food options. Overall, it was still an enjoyable trip.

Friends

10/10

Exceptional

16 Jun 2026

Malcolm

The staff was amazing and helpful

Partner

8/10

Excellent

13 Jun 2026

Kimberly Davis

This property is older but still very beautiful. The staff were very friendly. We had a wonderful time.

Partner

10/10

Exceptional

13 Jun 2026

Qiana

Will definitely come back! We had a great experience. Really enjoyed that it was adults only, but exploring the other Rius was fun, they each have something a little different to offer. Staff was incredible. We loved the buffet for every meal. Definitely try Kabuki restaurant, that food was heavenly. Beware of booking anything with the guys on the beach. They are overpriced and not necessarily the safest excursions. Book excursions within the hotel in the theater.

Partner

8/10

Excellent

13 Jun 2026

Daphia

Over all excellent experience

Friends

6/10

Pleasant

10 Jun 2026

Dharmattie

The rooms were clean but the amenities like hair conditioner was empty upon check in to check out the entire stay although the staff was very helpful I did not like the drinks, no garnish and did not look presentable at all, most drinks had very little alcohol leaving guests to order double shots in drinks.

Family

10/10

Exceptional

09 Jun 2026

Matthew Nance

Great vibes Maco was the best

Partner

8/10

Excellent

07 Jun 2026

TRUONG MINH

This property is super clean and very well maintained! Staff is extremely happy and gracious to help and assist. The large pool is clean and great with free cabanas! Pool to a great beach is steps away with a ton of lounger’s. Speciality Steak House & Krystal are very good! Pass on Tulare. Buffet is very plentiful and restocked very well but the buffet is C+ / B- at best. Definitely recommend staying here!

Family

6/10

Pleasant

07 Jun 2026

Allyson

The property was okay, overall. We loved the Asian restaurant. The buffet was decent. The pool snack bar had the exact same items everyday. Other resorts offer a variety each day. The daytime / pool entertainment was lacking. The pool view of the ocean was limited...too far to get a good visual. The swim up bar pool DJ doesn't arrive until 4pm each day while the pool closes at 6:00pm. The just play mediocre background island music from 10am-4pm. Very boring! The staff interaction for fun activities isn't minimal. The bathroom sliding door for the toilet was broken and they poorly trying to screw it back...looked bad. The bathroom faucet handle was broken. There was a sewer smell off and on in the bath area, which is right next to the bed. Overall, I won't be back! Other Riu properties in different destinations were much better!

Partner

10/10

Exceptional

07 Jun 2026

Lauren

The spa was such a

10/10

Exceptional

05 Jun 2026

aliya

This was the best place where I have ever been to. The real parties were phenomenal. They were in a pool with a lot of foam. They had dancers and lots of drinks available. It was the best party resort I could ever think of the food was phenomenal. I wish I could go back.

Friends

6/10

Pleasant

04 Jun 2026

Rafael ivan navejas

Check in facil sin problema, cuarto limpio, instalaciones bien mantenidas, lo unico que no nos gusto fue el trato de los trabajadores de los restaurantes de \"especialidad\", varias veces nos toco llegar primero y atendian primero a los anglosajones al igual que el trato ya estando adentro. Dos de ellos siendo el krystal y volare. Esto contrario al trato que recivimos en el club cubano, 10/10. En total le doy un 6.5 a esta estancia balanceando precio y calidad.

Family

10/10

Exceptional

03 Jun 2026

Dinora

the staff was so nice!!

10/10

Exceptional

02 Jun 2026

Kyle

Clean room friendly staff

Partner

10/10

Exceptional

01 Jun 2026

Aniah

Overall experience was great! However , our bathroom wasn’t clean upon arrival !

Friends

10/10

Exceptional

01 Jun 2026

Ariel

This the second time we stayed there. We loved it.

Partner

8/10

Excellent

28 May 2026

Nyakang

amazing! went on a girls trip for our bdays and it was wonderful! staff were amazing and so fun to just hang around! the pools were awesome and the fact that we can go to other riu’s was great! mamajuana is a dangerous drink so be careful 😂

2/10

Poor

27 May 2026

floyann

One thing that I did like about the property is the staff ,the staff was very helpful very caring to know your name and know which drink you wanted that part was wonderful.Aside from that Horrible, my room had two roaches running around behind the television ,it smells like mold ,Some of the food areas needed cleaning. The amenities and room was not matching what I paid for in the picture . When I tried to speak to front desk , they were very dismissive to. My inquiry,The daytime entertainment needed some improvement the late night entertainment and the parties over at the other place were beautiful aside from that I don’t think that there was enough activities for the guest.
Would I recommend this property to someone probably not.

Partner

6/10

Pleasant

26 May 2026

Amanda

Honestly we had a rough start to our trip due to the check in process. We were given a hard time about paying through Expedia using Apple Pay even though it was our debit card. And even though our debit card matched the Expedia receipt and passport and ID, we still waited over an hour after traveling all day to only be told me must cancel our reservation and wait 20 days for a refund and rebook.. which most people don’t have the luxury of doing and to be told that after we arrived wasn’t fair. After arguing at the front desk for a while that everything matched up to my passport and ID ,we were finally given our room key. It was disappointing because we planned to stay at RIU due to the amazing staff in Mexico.

The resort itself was nice but did not compare to the other RIU resorts around. If you are wondering which one to stay at I recommend RIU Bávaro or Palace way more. Being an adult you can walk over to Macao for drinks and etc at night if you really wanted an only adult scene. They have more food options, bigger pools, and larger resorts, and more staff.

Checking out was also disappointing. We were greeted with a smile that quickly turned to attitude and eye rolling at us simply because we left our towel card in the room on accident, which truly is not a big deal at the end of the day. Safe to say we will not be returning to RIU Macao and don’t recommend. We didn’t feel welcome here.

Partner

6/10

Pleasant

25 May 2026

Ajai Lauren

The initial room that we booked we had to move to another one due to the air conditioning leaking water overnight causing the room to flood.

Friends

10/10

Exceptional

23 May 2026

Eric Wayne

It was our first trip to the Dominican Republic. When we arrived at Macao, it was quite awe inspiring. It was picturesque. Tropical paradise. We chose the Elite Club status and had an Ocean View room on the 4th floor. We were greeted and taken to the Elite Lounge for check in. A porter took us to our room and introduced us to our home for the week. It was just like the pictures. Mini fridge was stocked with water, beer, and soda pop. We immediately changed and went to the pool. Absolutely gorgeous pools. The large pool was very nice. Activities with the entertainment staff. The pool with the bar was the most popular. The bartenders were fantastic and always in a great mood. Orders came, \"With Love\" as one of them would say! The small restaurant, Pepe's Grill, was great. Burgers, dogs, sausages, wings, nachos, etc... The food was really good there and it was open all day. All that was great but the best of the trip was the beach. The water was perfect and the clearest of any beach I've ever been to. As the pools get very warm as the day goes on, the sea was very refreshing. The sand was soft and perfect!
The on site restaurants were really good. The Elite Club restaurant had cowboy steak for 2. So good! High quality dinner. The place on the beach, had braised short rib. High end dining with the best view of the ocean! The Asian grill was my favorite. Very good food. The Italian and the Steakhouse were our least favorite but still good. Definitely an A+ and another visit ahead

Partner

6/10

Pleasant

21 May 2026

Marianny

1A el personal y muy muy atentos.

La comida pueden mejorar, los Mac and cheese con muy buenos pero el buffet no fue muy rico no!

Partner

10/10

Exceptional

18 May 2026

Patrick

Everything!

Partner

10/10

Exceptional

17 May 2026

Joannie Lavon Skinner

Everyone and everything about this trip was awesome. I will definitely do it again.

10/10

Exceptional

16 May 2026

Rachel

Love love loveeee. All the staff was so friendly.

Family

10/10

Exceptional

15 May 2026

Timothy

Property is well maintained. The staff is friendly.

Partner

10/10

Exceptional

15 May 2026

MASSIMO

Honestly well represented for the price. I got what I was expecting. Clean, good food great service.

Partner

8/10

Excellent

13 May 2026

Brooke

We stayed 1 week for our honeymoon, the staff was helpful and kind, and the resort was beautiful being right on the beach we got to walk out and enjoy a beautiful view every day. Each night the resort holds a show for entertainment that ends around 10:30 pm. There were only a couple things that we found to be not so great which were, the pool being very warm in an already hot environment so we spent most our time at the beach and in the ocean which was still warm but little bit better. The food was a bit disappointing, we order room service a couple times and each time it was not good. For example, I ordered a chicken quesadilla that comes with sour cream and they just gave me chicken in a tortilla with no cheese and no sour cream. The food at the buffet was nice though.

Partner

10/10

Exceptional

10 May 2026

Wendell

Place was beautiful & the staff were very attentive & super positive & friendly!

Family

10/10

Exceptional

06 May 2026

Charles

Worth every dime

Friends

10/10

Exceptional

04 May 2026

Victoria

Very nice

Partner

6/10

Pleasant

03 May 2026

EDWARD

I have stood at many of the Riu brands in dominican republic. The property at Riu Macao was my latest. It appeared knline that they had undergone a facelift for their room but i must have been in the wronf building. I rented the suite on 4th floor ocean front. Room looked a little beat down. Tub was old and stained, although clean. Had a leak in the cieling, i called they took forever. So i left and never even got a courtesy call back to apologize for thr inconvenience even though the proplem was resolved. I was shocked to see how little options the buffet had as well. To me it was sub par. I chose to eat out most of the time. Grounds are kept nice, beach was amazing. I just feel the human touch needs to come back a little at this resort.

10/10

Exceptional

03 May 2026

Margaret

Front desk staff were excellent. Very professional, welcoming and helpful in all areas! Bar tender at Cubano made excellent drinks. Staff worked hard to make all areas clean & ready. Loved how staff help guests be engaged for activities at the pool, dancing & board games available on rainy times. Loved their energy! Our room was missing some towels, items in bar/fridge & the light in the shower was not working. Some moldy smell. Beds/pillows very comfortable. Overall, clean. Hand nail mani/pedi, not very good. Overpriced for the services received. Some dishes at some restaurants were very delicious & some were off. But loved the variety offered. If you didn't care for one, you are able to go to another. Pools and beaches were absolutely amazing! We are missing it already.

Family

2/10

Poor

01 May 2026

Mercedeh

The food was awful, and most importantly we got food poisoning for the entire stay, leaving us in pain and stuck in the washroom. Even though the beach was awesome, we would not go back to this resort.

10/10

Exceptional

01 May 2026

Matthew

Amazing stay

10/10

Exceptional

28 Apr 2026

Adetola

All good! I’m

10/10

Exceptional

28 Apr 2026

Dajia

Everything was great. My room was very clean, plenty of towels, food was good, the staff were super nice and helpful. No complaints at all, I would definitely recommend. They made my birthday trip even better.

Friends

6/10

Pleasant

26 Apr 2026

Andrew

Clean room. TV not always working. Door lock stop working andlong wait for repair. Limited food option. Drinks watered-down.

Partner

10/10

Exceptional

24 Apr 2026

caroline

Beautiful property, excellent food and no need to make reservations to dine in a restaurant. Lots of chairs on the beach and by the pool.

Friends

8/10

Excellent

24 Apr 2026

James

Staff was awesome, beach was great, pools were clean, rooms need an upgrade. Food presentation was great but a lot of the food was not hot. I know it's difficult to keep food warm at all times.

Family

2/10

Poor

23 Apr 2026

Ahmed

I spent over $3,000 for my anniversary at RIU Palace Macao and it was a complete disappointment.

The “anniversary dinner” they claimed to arrange didn’t exist. When we arrived, the restaurant had no record of anything, and the manager told us to leave and go back to the lobby to figure it out ourselves. Completely unprofessional and embarrassing for a so-called luxury resort.

The room had multiple issues. The TV was broken, and after asking twice to fix it, nothing was done. The phone didn’t work either, despite being told it would be repaired. Because of that, every time we needed anything—including room service—we had to walk to the lobby.

Staff repeatedly made promises but never followed through. There’s clearly no communication or accountability.

I’ve already filed a complaint with corporate because this level of service is unacceptable, especially at this price point.

They left a gift in the room, but that doesn’t make up for the poor planning, broken amenities, and lack of service.

This was supposed to be a special trip, but it turned into a frustrating experience. I would not recommend this resort to anyone

Partner

10/10

Exceptional

21 Apr 2026

Darryl

Went for 5 days, very clean, very friendly. Would go again.

Partner

10/10

Exceptional

16 Apr 2026

Charleen

Staff, Spa & Entertainment was amazing.

Friends

10/10

Exceptional

16 Apr 2026

Tyler

I had a really great experience at Hotel Riu Palace Macao. The entire resort was very clean and well-maintained, which made it easy to relax and enjoy the stay. The food was consistently delicious with plenty of variety, so there was always something to look forward to at each meal.

What stood out the most was the staff—they were incredibly friendly, welcoming, and attentive throughout the trip. The overall atmosphere was calm and relaxing, perfect for an adults-only getaway.

I would definitely recommend this resort to anyone looking for a peaceful and enjoyable vacation.

Partner

8/10

Excellent

16 Apr 2026

Norma

Great staff customer care addressing situations

Family

10/10

Exceptional

15 Apr 2026

Adrian

Staff were super friendly and helpful. Enjoyed all the amenities that the hotel offered. Only bad thing I have to say is that my AC was leaking water and would create a huge puddle of water on the floor so was unable to use it during my stay.

10/10

Exceptional

13 Apr 2026

Shannae

I had a great experience

Friends

10/10

Exceptional

13 Apr 2026

Tamesha A

This hotel was a great stay with on-site amenities which was good. Spa, gym, casino, n party area. Hotel staff kept the hotel clean throughout the day and they greeted you from the time we came in until we left.

Friends

10/10

Exceptional

12 Apr 2026

Kobie

I didn’t use the pool or goto the spa

10/10

Exceptional

11 Apr 2026

Nicolas

Everything exceeded our expectations. The food and drinks were surprisingly good, the staff was amazing, and the amenities were very nice. The property itself isn't necessarily quiet, but far quieter than some of the other RIU properties, but you still get access to all of them. The only even slight complaint I would have is that the air conditioning didn't get cold enough and was not adjustable.

Partner

10/10

Exceptional

11 Apr 2026

Jamine Marie

I really enjoyed this resort. I went with a friend for a girls trip. We got the swimup suite in the elite club and in my opinion it was definitely worth it. The other pools arent huge and filled up pretty quickly. This trip was purely for relaxtion and we achieved that. The beach was beautiful the water was so blue. We did indulge in a massage at the spa and it was the best massage ive ever had 10 out of 10 get a massage! You also get to use the spa pools, they have hot tubs and a cold plunge as well as an indoor pool and a few unique spa shower stalls. Was everything 100% perfect at the resort, no, but when is anything perfect to everyone. I will definitely return to this resort.

Friends

10/10

Exceptional

09 Apr 2026

James

Very good experience for adults only resort

Partner

10/10

Exceptional

09 Apr 2026

Mario Fernando Garcia

The Property: For this resort being on the smaller side, it makes up for location and closeness to the beach. It's exceptionally maintained and manicured and lacks nothing that the larger locations may have.

Cleanliness: Nothing was out of place, nothing was ignored, no foul odors or scents, beach was manicured and swept often throughout each day.

Food: Excellent! During our 5 day stay, our party of 8 was able to experience meals from every on-property restaurant that was prepared as asked. Our on-site buffet had an exceptional amount of variance of dishes well prepared. We ventured off to other RIU's within our area for dinner and without any doubt or hesitation, Macao sits alone on this one!

Drinks: Great selection and well prepared. The water was also drinkable as vetted by many with their on-site filtration system.

Staff: This is by far the best RIU Staff in the D.R! Attentive, Aware, Friendly, Hospitable, Detail Oriented, and above all else, Trustworthy. They took care of every request, every ask, every suggestion without delay and with haste. Their attitude reflects that of the upper management which holds early morning briefings to ensure the guest experience is upheld to nothing short of notable and extraordinary.

In short, I will be returning to this resort in this calendar year with my family. I would love for them to experience what a quality resort perspicacity should feel like. Thank you again RIU Macao and we'll see you all again soon!

Friends

8/10

Excellent

09 Apr 2026

Arnold

Beautiful sunrise view. From the room and on the beach. Pool and bar atmosphere was exceptional. Staff was great and helpful

Family

10/10

Exceptional

05 Apr 2026

Ashley

The resort was beautiful and staff extremely helpful/accommodating and always smiling. Will definitely stay here again!

Partner

10/10

Exceptional

03 Apr 2026

Gina

Staff was absolutely amazing! Food and drinks were great. The grounds were kept very clean. Room was beautiful, clean and comfortable. Shops close by for souvenirs and necessities. We would definitely return!

Partner

6/10

Pleasant

03 Apr 2026

Denise

The swim up bar was the win service and friendliness of the staff. However if you're looking to party this is not it. Most of the activities are not at this location, so be prepared to walk

Family

8/10

Excellent

01 Apr 2026

Tammica

Great experience, Clean Property, Friendly Staff, Good food and drinks.

Friends

10/10

Exceptional

29 Mar 2026

Kalynn Marie

Everything about the resort was really nice. Parties were so fun and the food was good as well.

Self

10/10

Exceptional

29 Mar 2026

Juwan

Nice pool with swim-up bar for fun

Self

8/10

Excellent

28 Mar 2026

Kyle Edward

Nice pools, great staff, and great nighttime entertainment!

8/10

Excellent

27 Mar 2026

Fredrick James

Property was a little run down and we had a few things that did not work. But the staff fixed everything we had problems with in less than an hour. Great service. The beach could have had more people serving drinks. Beach and ocean had greats sand. Food at the restaurants was good. The cowboy steak at the elite club was awesome.

Partner

6/10

Pleasant

27 Mar 2026

Alissa

The resort is definitely catered towards the older crowd, and we aren't young. The food was mediocre at best and the resort still allows smoking. All though the smoking is supposed to be in designsted areas, no one enforces it which was a bummer to say the least. The resort its self is very clean as well as the rooms. It is small enough to walk around but unfortunately not much to do when it rains. There aren't many shows or on property activities to keep you entertained if you wanted to be. I highly advise against the Elite Club upgrade. We found it to not be worth it. There is one bar in the lobby exclusively for that and one on the beach but that isn't really a bar. It's a walk up with nowhere to sit. The beach area is all in the shade that is set a part from the rest of the resort. Those are the only 2 places that have the upgraded liquor package. We had a nice stay but not what we expected.

Friends