Name: Riu Bambu - All Inclusive
Address: Playa Arena Gorda, Punta Cana, 23302, DO

10/10

Exceptional

01 Aug 2026

Ana I

Mi habitación fue la 3701 muy limpia buen olor pero la bañera estaba tapada y se empozaba el agua y no habían muchos conectores de luz el aire acondicionado no estaba óptimo pero funcionó la piscina muy caliente quiero destacar el servicio de Francis en el comedor buffet Juan Pablo,Jesús y en la recepción Joan gracias todos fueron muy atentos

8/10

Excellent

01 Aug 2026

Catherine

Todo muy bueno, los restaurantes son excelentes, sobre todo el Steak House y el Japonés. Los shows nocturnos no tan buenos como otros hoteles. Para quienes van a en busca de entretenimiento nocturno y fiesta en piscina, la discoteca está buena y los distintos party’s (Rosa, White y Jungle) están brutales. Los empleados son muy atentos. El Sport Bar está abierto 24 horas para luego de la discoteca. Lo que mejoraría es la variedad que tienen en el Sport Bar para comer. Deben colocar pizza con una tostadora rodante, una máquina de café variado, una máquina de helado, etc. Otro problema del Sport Bar es el costo del billar, un token $3 dólares para una sola mesa de billar es demasiado. El aire acondicionado es excelente y el don empleado que atiende en las noches y madrugadas es excelente y muy amable. Deben incluir carritos que se mueven por el hotel en el área interior porque es muy grande. Creo que sería la única razón de no volver, todo lo demás es manejable. La calidad de la comida en el buffet muy buena, las frutas siempre frescas pero, la soda de por sí en RD no es muy buena y solo tenían Pepsi de Dieta con un sabor horrible. El helado deberían ponerlo de máquina y no de barriles para mayor comodidad y sabor, el que tienen no es bueno.

10/10

Exceptional

31 Jul 2026

Marisol

Todo súper excelente! No se dejen llevar por las redes sociales. Personal amable y honrado. La limpieza 10/10. Staff 10/10. Piscina 8/10. Comida 100/10 😝.

4/10

Poor

31 Jul 2026

Kim

The room need a refresh. There are no elevator and the site is very big. We had to walk a lot. A lot of bad smell in the buffet and near the pool. The food is limited. It’s not a 5 stars.

8/10

Excellent

31 Jul 2026

Dothy May

Bed mattress not that great. Toilet flush needed to be flushed 3 times.

2/10

Poor

31 Jul 2026

Kesner

I had a terrible experience i had to change my room 3 time.

6/10

Pleasant

31 Jul 2026

curtis

Overall I understand that I get what I pay for and im ok with that. Now I understand why the price was so affordable.
1) out of the 3 outlets in the room only one worked, some of the time.
2) the door on the shower was very poorly allighned which caused water to leak out from the shower on to the general bathroom floor.
3) im not a picky person and I will say the food was not good. 85-90 percent of all the food I had on the resort was not good. Chicken severely overcooked and beef the texture of leather.
4) restaurant wait times. If you don't want to eat at the buffet expect to get to the restaurants early as they are first come first serve. My son wanted to try the Mexican restaurant and we were turned away 3 nights in a row due to them being too crowded.
5) seaweeds. The beach was full of seaweeds. I understand that it's out of the resorts control but just thought id add it.
6) unbearable dirty mop water smell throughout the resort. Im not exactly sure what was going on with this but the smell was hard to ignore.

10/10

Exceptional

30 Jul 2026

Miguel

El stand del Hotel muy servicial.

10/10

Exceptional

30 Jul 2026

Jessica Adrienne

The rooms were clean and a good size. Properly is easy to navigate and safe. Parties are fun and rowdy but other areas are calm and relaxed- best of both worlds.

2/10

Poor

29 Jul 2026

Jan

La comida y la bebida malísima los cuartos el aire no enfria muy poco personal trabajando despues de las 10pm no encuentras algo bueno para comer no lo recomiendo

10/10

Exceptional

29 Jul 2026

Aida I Ramos

Staff

6/10

Pleasant

28 Jul 2026

Sandra

Las actividades del hotel muy buenas y se disfruta. En el CheckIn deben explicar más sobre actividades y restaurantes. No nos dieron tarjetas de toallas de piscina y no saben explicar el personal donde se consiguen. Lo más importante las habitaciones necesitan remodelación, el aire no enfría y hace demasiado de ruido y el extractor de baño también. Los matres tienen que cambiarlos, y sábanas y toallas muy viejas. Los alrededores y el Pat excelentes. Me quedé cuatro noches por segunda vez pero no vuelvo y no lo recomendaré a menos que remodelen los cuartos.

8/10

Excellent

28 Jul 2026

Kavitaben

Overall good but staff at buffet didn't want to serve...we had to call multiple times and then get our drinks or coffee.

4/10

Poor

27 Jul 2026

Sherlin

Cucarachas en la habitación, poca limpieza en todo el complejo, personal fue grosero, la comida pésima. Lo único que estuvo bueno fue el Riu Party todo lo demás terrible

2/10

Poor

27 Jul 2026

Yoliann

Fui con la intención de relajarme y disfrutar de unas vacaciones, pero lamentablemente terminé teniendo una muy mala experiencia.

La comida fue horrible, el servicio al cliente fue pésimo y la limpieza de las instalaciones no estuvo a la altura de lo esperado.

Lo único positivo fue la música latina y la excelente atención que recibí de Christian, en el Buffet Colonial, y de Manuel, en la barra de la piscina principal. También hubo un joven en la barra del lobby que nos atendió muy bien, pero lamentablemente no recuerdo su nombre.

Desde el momento de nuestra llegada solicitamos un late check-out. Nos indicaron que debíamos pedirlo el mismo día de la salida a las 9:00 a. m. Sin embargo, cuando fuimos antes de esa hora, alrededor de las 8:00 a. m., nos informaron que no era posible realizar la solicitud.

En resumen, no volvería a este hotel. Elegí este lugar para descansar y disfrutar de unas buenas vacaciones, pero la experiencia estuvo muy por debajo de mis expectativas.

10/10

Exceptional

27 Jul 2026

Yanira

Este hotel es muy económico pero demasiado bueno la comida de alta calidad las habitaciones estaban súper limpias excelente todo

10/10

Exceptional

26 Jul 2026

Angel

Todo estuvo excelente. Servicio comida y la limpieza. Me encantó, lo recomiendo y volvería en cualquier momento que pueda.

Self

10/10

Exceptional

26 Jul 2026

Ruber

The whole family enjoyed. We wished we stayed longer than 1 week.

4/10

Poor

25 Jul 2026

Clarisa

The hotel does not have golf carts to move around. You have to do a lot of walking in the heat to get to beach and restaurants. The restaurant staff are amazing. The resort also has a business with their own drivers ans so not let you order taxis or have anyone pick you up unless its someone thats paying them. They make guests walk miles to the entrance to meet their rides. I DO NOT RECOMMEND THIS PLACE.

Family_with_children

2/10

Poor

25 Jul 2026

Tenesha

There was a cockroach on my bed . I ask for 2 connecting rooms and it was not provided . The beach was filled with sea weed . We had no wifi for over 36 hrs . The only positive thing at the resort is the food and staff.

8/10

Excellent

25 Jul 2026

Alhaji

Overall, my stay was great! The pool options were fantastic. The food options were good but the food could be seasoned a bit or have spices on the side.

10/10

Exceptional

23 Jul 2026

Diana

Dominican Republic is beautiful! The rooms here are basic but spacious! Complimentary liquor bar in your room and all inclusive is awesome! The resort is lively , playful and exciting! We also ventured over to the other Riu Resorts which were high end and a you get the best of both worlds. There are limited things you can do because of your wrist band status but overall the staff try to give you the best experience. Loved it! I would definitely go back and experience all the Riu hotels

2/10

Poor

23 Jul 2026

Martin Glen

Worst riu I’ve ever stayed at. They cater mainly torwards Spanish speakers . Had multiple
Room issues as well

8/10

Excellent

23 Jul 2026

Trisha Leah

T

2/10

Poor

23 Jul 2026

Johan

Es una porquería de hotel de país de personal de todo no vale un solo peso

6/10

Pleasant

23 Jul 2026

NANCY CANTE

Overall, our stay at RIU Bambu was okay, especially considering the price we paid. The resort offers good value, but there are definitely areas that need improvement.

The biggest concern was cleanliness in one of the restaurants. During dinner at the Italian restaurant, I noticed a cockroach walking around the pasta station very close to the sous chef. It didn't seem to concern the staff until I pointed it out and mentioned that I was about to catch and kill it myself. That was very disappointing and not something you expect to experience while dining. I also found another cockroach on our balcony, although I was much more understanding of that since the resort is surrounded by tropical gardens where insects can be difficult to control.

Our arrival experience was also underwhelming. The staff member who welcomed us had a poor attitude and provided very little information about the resort. While I knew what I had booked, I expected the welcome staff to explain the available services, amenities, restaurants, activities, and benefits to help us make the most of our stay. Instead, the check-in felt rushed and unwelcoming.

Overall, the resort was acceptable for the price, but improving staff hospitality and taking quicker action when hygiene issues arise would make a significant difference in the guest experience.

8/10

Excellent

22 Jul 2026

Elfri

Ninguna

6/10

Pleasant

21 Jul 2026

Antonio

The rooms are outdated and the room has mold on the walls. The rooms smelled like mold as well. I complained but nothing was done.

Family_with_children

8/10

Excellent

21 Jul 2026

Lysbeth Ramirez

Good

10/10

Exceptional

20 Jul 2026

Joline

Everything about this hotel is excellent! Must try for a vacation

Friends

2/10

Poor

20 Jul 2026

Cinella

I stayed at this resort to celebrate my sister's birthday, and while I enjoyed spending time with my family, the resort itself was a huge disappointment.

My room had extreme condensation, which caused both my iPhone and iPad to display moisture warnings and become difficult to charge. The room phone also didn't work, creating a safety concern since I had no reliable way to contact the front desk. The safe was locked before I could secure my passport and other valuables, and the electrical outlets were not working properly.

I submitted two online complaints and made three in-person complaints before I was finally moved to another room. Unfortunately, the second room was not much better.

There were several other maintenance issues throughout my stay, but these were the most significant. I made the best of the trip because I was there to celebrate my sister's birthday, but I would not stay here again or recommend this resort to anyone.

10/10

Exceptional

20 Jul 2026

Latoya

I truly enjoyed my stay at the Riu Bambu! The staff was warm and welcoming, the resort was beautiful, the food was delicious, and the atmosphere was so relaxing.The parties was so fun. Thank you for making our vacation so memorable. I can't wait to come back!

Partner

10/10

Exceptional

20 Jul 2026

Jailyn

Me gustaría que hubieran juegos en la noche como mesa de domino, ajedrez, etc. Solo es eso de lo demás super bien todo y vuelvo nuevamente.... llevo yendo ya 3 años y me encanta

Friends

2/10

Poor

20 Jul 2026

Karla

Upon checking in we were told they were out of towel cards (HOW?!) and there was nothing they could do to provide us pool towels, we were even told that was our problem not theirs. When we got to our room we found the phone wasn't working, the floor was dirty, the screen door was all ripped and the glass sliding door did not have a working lock, I submitted several requests for repairs and nothing was ever done. As far as the restaurants we were told no reservations were needed yet when we tried to go to dinner we were told we needed to check in at 6pm and let them know what time we wanted to eat in order to eat at any of the themed restaurants (umm sounds like a reservation right needed right?) We had stayed at other RIUs and never had such a bad experience, The hotel condition was bad and the staff and customer service was even worse.

Family_with_children

6/10

Pleasant

20 Jul 2026

Elizabeth

Rooms could be in better condition for sure. The lamp in my room was falling off the hinges and the room was dated. The beach was really dirty. Very hard to get to the water from all the seaweed built up. Each day of our stay seemed worse. But overall, everything else was good. Entertainment was very mid, but had an okay time

Family_with_children

4/10

Poor

19 Jul 2026

Yasmine

The food was HORRIBLE the stay was great and staff is helpful but will definitely not be staying there again .

Family_with_children

4/10

Poor

19 Jul 2026

Yeliza Otero

No me gusto porque todo esta lejos y no tienen carritos para movilizar a los turistas.

Family_with_children

10/10

Exceptional

19 Jul 2026

Jose

.

6/10

Pleasant

19 Jul 2026

Karen

The hotel needs some work but we had a good time!

Family_with_children

2/10

Poor

19 Jul 2026

Pamela Gutierrez

This is the worst hotel ever, the workers are rude, unprofessional. They do nothing to help the customers and they just leave people trying to solve the problem

8/10

Excellent

18 Jul 2026

Delonte

We had an amazing time. Would have to have the option for room service but other than that, everything was perfect!

Family_with_children

2/10

Poor

18 Jul 2026

Sandaruwan

Food was terrible. Only few staff speak English. Alcohol was poor quality. Beach was full of sargassum and never cleaned.

Friends

10/10

Exceptional

18 Jul 2026

Melissa

Me encantó todo, agradecida por el servicio del personal.

Family_with_children

10/10

Exceptional

17 Jul 2026

Brittany

The food was good. The staff was awesome. The resort is beautiful. I loved every minute of my stay.

Self

8/10

Excellent

17 Jul 2026

Linnette Matos

Bien

10/10

Exceptional

17 Jul 2026

Sergio

We had great vacations at Riu Bambu Punta Cana. The staff was always nice and willing to help. The meal and coffee were great. The rooms needs renovations thought, but it had everything we needed and was always cleaned, also everything worked at the room: air conditioned, safe, frigo, etc.
The pools were clean, and very close from the beach. The only issue was to find a spot by the pool if you don't arrive early enough.
We had a family trip and enjoyed the time. I recommend the hotel and staying here.

Family_with_children

6/10

Pleasant

17 Jul 2026

Imelda

i liked the unlimited food and drinks since it was all inclusive. Pool is nice and ckean

Family

8/10

Excellent

16 Jul 2026

CARLOS

En general está bien, pero nesecita remodelación en muchas partes, en mi cuarto nesecita bastante arreglo y sobre todo en los baños del lobby tienen muy mal olor y se ven viejos

Partner

10/10

Exceptional

16 Jul 2026

Nicole

Todo muy limpio, todo el mundo atento y los meseros excelentes! Me encanta la estadía! Volvería una y otra vez.

Family_with_children

8/10

Excellent

15 Jul 2026

Rosendo

Everything were good but the rooms needed an update. Overall very good staff and service, food was excellent. Some rooms the air conditioning doesn't work well.

Family_with_children

2/10

Poor

14 Jul 2026

Dawn

Roaches in the rooms!!!! I understand the property is surrounded by nature but you could treat the rooms so roaches don’t come in! The rooms (I stayed in two) looked old and rundown. The lamps on the walls looked like they would fall off any minute from the rust. My sheets had hair all over them. And the towels smelled of mildew.

I left my daughter’s swim suit on the drying rack rushing from the first room and repeatedly asked the front desk and housekeeping for help retrieving them. The front desk said they would put in an order for it to be delivered to my room and housekeeping never knew anything about it. I never got them back. My sister and mom were in another room and didn’t have a remote control for the tv. They repeatedly asked for one in the app request and at the front desk and got the runaround.

The problems started from the moment we got there and only got worse. If you’re looking for a truly carefree vacation don’t look here!

Family_with_children

10/10

Exceptional

14 Jul 2026

Suzette

The staff was exceptional

Partner

4/10

Poor

13 Jul 2026

Felix

El servicio de las habitaciones no es el mejor, las habitaciones le hacen falta mejoras y limpieza!
Otra observación es el buffet no hay tanta variedad de carnes, y mayormente es lo mismo todos los días..

Tampoco tienen servicio de comidas en las piscinas

Family_with_children

6/10

Pleasant

12 Jul 2026

Charli

The room had a mildew smell to it..the sheets even smelled after replacing so I slept on top the sheets with a blanket I had to request. The tv was broken .requested a service twice on it before they actually replaced it. Had to request wash rags twice before receiving. There was what looked like a facial hair in one of the puff pastries I bit into. The food overall was equivalent to something like a cruise line. Great options. Mostly Hispanic style for buffet. Restaurants were decent taste. Not like a 5 star Restaurant at all. But it beats having to cook. Drinks were decent. Options were good. Bar tenders service was amazing! Rooms were cleaned daily. Friendly staff overall. They do not allow taxi or drivers in without getting approval from management which can take like 10 minutes. The drivers only give so long of a grace period before the charge extra fees or leave. So let riu staff know in advance who is coming to pick you up. Management wasnt present when I requested them. Staff said they dont have one at the moment. The beach is covered in the seaweed during this time of year. But pools were very clean and beautiful. Riu parties are fun and very well planned. Kids area looks great and fun. The toilet is separate with a door. The shower is with a glass door but a Crack between the door and the wall that you can see. And the only place to dress is in the room.In front of everyone else. So careful who you choose to room with. It really was all inclusive.

Family

6/10

Pleasant

12 Jul 2026

Dhariana

Si buscas diversión este hotel es para ti, al equipo de animación 10 de 10. Tomar en cuenta que las instalaciones no están en buen estado. A la comida de doy 5 de 10. Los restaurantes a la carta 👎.

Family_with_children

6/10

Pleasant

12 Jul 2026

Noor

We had a blast here but the only thing I’d have to complain about is the rooms. Out dated and they could use some renovation. And these tiny tiny bugs were crawling all over the place including myself. I’m not sure what they were but they were super tiny. Other than that staff was amazing and everything else was great.

Family_with_children

10/10

Exceptional

12 Jul 2026

Oluremi

Great property and staff

Family_with_children

8/10

Excellent

11 Jul 2026

Vanerie

Its good

6/10

Pleasant

11 Jul 2026

Amanda

The shower had no shampoo or conditioner for guests — only a 2-in-1 “hair & body wash”, which appeared to be just like the same hand wash product provided in the bathroom. Shower flooded many times as the drain was not doing its job properly. The restaurants were not open until 10pm (as advertised), all of them closed as soon as the “limited number of people” was reached. Food was okay, nothing spectacular; a variety of appetizers and desserts were served, but there were only a few options for main dishes. Everything tasted fresh though. Pools were poorly maintained and got dirty very fast due to the huge number of guests. Bars were good with friendly staff making drinks all day — without pressure for tips. Beach front was a nice spot to relax and enjoy calmness. It is a cheat resort, don’t expect much. Good option if you have a low budget for a short trip.

Family

10/10

Exceptional

10 Jul 2026

Nohely Gotera de

Lo mejor de ese hotel es el staff, mucha organización en todo, los paseos son excelentes, la tensión es lo mejor.

Family_with_children

10/10

Exceptional

10 Jul 2026

NAYLET GOTERA

El personal fue una maravilla, nos trataron con mucho cariño y respeto siempre.

Family_with_children

6/10

Pleasant

10 Jul 2026

Mirtha

The hotel is outdated and very full of humidity. The rooms need major upgrades

Family_with_children

6/10

Pleasant

08 Jul 2026

Douglass

Rooms were infested with ants, water is bad

Family

10/10

Exceptional

08 Jul 2026

IVA

We recently stayed at RIU BAMBU and had a wonderful experience in several areas. The real highlights of our trip were the housekeeping and restaurants staff. Our room was kept spotless every other day, and the waitstaff in the restaurants were incredibly attentive, friendly, and hardworking.However, there are a couple of areas that need improvement. The animation/entertainment team felt a bit lackluster and could use more energy to engage guests. Additionally, the towel desk was quite unorganized, making it frustrating to get fresh towels when needed.Overall, it’s a beautiful property with a great food and cleaning team, but the management really needs to address the entertainment(11years ago were excellent)and towel services to make this a 5-star experience.

Partner

6/10

Pleasant

07 Jul 2026

Augustin

Great staff

Family

4/10

Poor

07 Jul 2026

Victoria

We have been to riu hotels all over the world. this one was the worst!! we got to the room and tv was disconnected and on the bed, sheets had old blood stains and room smelled of mildew!! this resort was also way to big....room was super far from the lobby and pool are...drinks were just ok...we usually stay at riu republica, which is fantastic!!!! won't be staying here again!!

Family

10/10

Exceptional

06 Jul 2026

Siara Diaz

Encantados

Family_with_children

8/10

Excellent

06 Jul 2026

Kevin

Rien de négatif! Super de beau séjour!

Family

10/10

Exceptional

06 Jul 2026

Vanessa Carolina

Food, pool areas, staff and party areas are perfect just the rooms need more cleanest and a better conditioner air… I’ll be Back there!

Partner

2/10

Poor

05 Jul 2026

Kelli

FOOD
1. It was terrible and never tasted like it should. Stale bread/ pastry choices and food was always buffet only. The warming dishes of food were overcooked and dry under the lights.

SEVERE DEHYDRATION
2. The ice and water they were serving caused gastroenteritis

3. vomiting, excessive intestinal distress, and listlessness

Family

8/10

Excellent

05 Jul 2026

John Ganesh

Very nice resort for family, staff was very kind. Rooms were clean.

Family_with_children

8/10

Excellent

05 Jul 2026

Matthew

The beds were uncomfortable but the place was nice

2/10

Poor

05 Jul 2026

Larisa

We changed the hotel to the Riu Bova Hotel

Family_with_children

6/10

Pleasant

05 Jul 2026

Atasha

Beautiful property, landscape was well maintained. However, the rooms need some SERIOUS updating. The mattress for the fold out bed was disgusting. The sheets were soiled upon check in, we had them changed. We were not able to charge our phones because the chargers would fall out of the outlets. I had called the front desk and they sent someone to replace the faulty outlets. The screen door to the balcony fell off when my husband was opening it and it almost hit him. The toilet stopped working. The mini was not replenished by the time we checked it. It was around 7pm before the mini bar was replenished and we checked in at 1pm and didn't get to the room until around 3:30 pm. Housekeepers wiped the room floor with RAW BLEACH which damaged my husband's socks. The food was DISGUSTING! It was as if everything was rushed. The bacon was burned around the edges and undercooked in the center. It seems as if they just dumped packs of bacon into whatever they cooked it in and let the edges burn. I've stayed at Riu in Cancun twice, and once in Jamaica and never experienced anything like this. We were told there were 5 restaurants and no reservations was needed but when we went to 1 of the restaurants for dinner, they told us that they had served their capacity for the night. We ended up paying a taxi $65 RT to take us Downtown Punta Cana to get food because we were tired of the bland tasting buffet food. Whoever is responsible for quality control needs to DO BETTER!!

Family_with_children

10/10

Exceptional

04 Jul 2026

Edulais Candelaria Morejon

Me gusto en general

Family_with_children

10/10

Exceptional

04 Jul 2026

Cindy

La recepción un poco lenta el dia que llegue se demoraron mas del tiempo establecido para darnos la habitación por lo demas todo bien

Partner

6/10

Pleasant

04 Jul 2026

Veruschka

definitely some areas that could be improved. The beach was beautiful, and the food offered a great variety. I spent most of my vacation on excursions and activities, so I only had about four days to fully enjoy the hotel itself. The staff was a mix of excellent and disappointing. During my stay, I witnessed a fight at the pool involving an employee. On another occasion, a guest pulled down his pants and urinated in the pool in front of everyone. I understand that the hotel can’t control every guest’s behavior, but experiences like these definitely affect your stay. One thing I found very frustrating was the constant interruptions on the beach. It was difficult to truly relax because vendors were continuously approaching guests to sell excursions, massages, and other services. The rooms were clean, but they could use some improvements. There weren’t enough electrical outlets to charge phones, and several of the outlets were loose or didn’t work properly, making it difficult to keep devices charging. I traveled with my daughter, so my priorities were different. If you’re mainly visiting to party, some of these issues may not bother you. Lastly, I’d like to mention the staff uniforms. I honestly felt sorry for the employees. This is the Caribbean, where the weather is extremely hot, many of them are required to wear long pants uniforms. I believe well-designed uniforms would look just as professional. Seeing employees working outdoors and sweat excessively because is Sad.

Family

10/10

Exceptional

04 Jul 2026

Neysha Lissette

20/10❤️

Family_with_children

10/10

Exceptional

03 Jul 2026

Amaris Cuevas

Empleados extraordinarios
Amables y serviciales
Todo impecable

Friends

4/10

Poor

03 Jul 2026

Melissa

The property looks decent at first sight... then you go to your room. We had 34 people in our group or about 10 rooms or so. Out of all 10 rooms, 6 did not have working air conditioner when we arrived. Two of the rooms did not get air conditioner for about 2 days (we're in DR, its HOT! and HUMID!). The fridge in my room was really dirty, as if a soda had spilled in there and they just never thought it would be good to clean it. We told the front desk about it... they came and cleaned the room but never touched the fridge. We had 2 rooms, the other room did not have a working fridge, the fridge had stuff in it but nothing was cold. That room had no AC working when we arrived, they eventually fixed it. The phones do not work in the rooms IF you have a phone. Don't bother calling the front desk IF you have a phone in your room cause they don't answer.
The food was okay... some was pretty decent. However, about 10 people in our party got sick from the food. Diarrhea and a couple threw up. Luckily my mom had her car (she lives 3 hours from Punta Cana) and she was able to get some electrolyte drinks and medicine.
The kids pool area is not very clean. The bottom of the kiddy pool area was very slippery, so much so I stepped in and busted my butt cause it was so slippery from it not being cleaned.
The entertainment is decent. They were fun and entertaining for all ages.
The staff is friendly. Don't recommend this place at all!

Family_with_children

10/10

Exceptional

03 Jul 2026

Jennifer

Todo excelente sólo en la habitación las almohadas olían a sudor lo único, de lo contrario todo estuvo excelente

Family_with_children

10/10

Exceptional

02 Jul 2026

Alyssa Ashley

Personal muy atento, comida buenisima, actividades para niños, mucho por hacer 🙌

Family_with_children

10/10

Exceptional

01 Jul 2026

Denise

Our experience at Riu Bambu was amazing. Our preferred options to eat were Colonial and Ole. Mamajuana (was ok), we didn’t like the sports bar options, not a fan of the Hibachi (wasn’t really a Hibachi experience and never tried the others.The Scuba Caribe is a must do!!

Family

10/10

Exceptional

30 Jun 2026

Suhaily

Excelente el hotel lo recomiendo!!

8/10

Excellent

30 Jun 2026

Summer

Lovely staff!

10/10

Exceptional

29 Jun 2026

Hector

Todo muy bueno

Family_with_children

8/10

Excellent

29 Jun 2026

Jaime

None

Partner

10/10

Exceptional

29 Jun 2026

Lemuel

Todo estuvo muy bueno la pase genial con mi familia espero poder regresar pronto. Las instalaciones cómodas aire frío el personal muy amable y atento actividades buenas y comidas ricas lo recomiendo.

Family_with_children

10/10

Exceptional

28 Jun 2026

ROBERT

Thanks

Family

8/10

Excellent

27 Jun 2026

Caroline

Très beau séjour, buffet super, staff génial, chambre propre
Les 2 choses qui seraient à améliorer : mettre plus de climatisation dans la salle de sport et l’accès à un café de meilleur qualité au bar. La machine à café expresso était brisée et on ne pouvait que prendre du café dans une machine automatique.
Sinon rien à redire

Family

10/10

Exceptional

26 Jun 2026

Graceshaly Vazquez

.

Friends

4/10

Poor

25 Jun 2026

Lady

The buffet restaurant was the worst; the food there was terrible. The steakhouse and the Mexican restaurant were good. In the rooms, if you turn off the light, the fan turns off, and the air conditioning doesn't cool enough. Most of the waiters were okay, but I can't say \"wow, what an employee!\" with any of them. I've stayed in hotels where the staff were excellent. Please tell the other cleaning staff around the hotel that it's nice to say \"good morning\" when guests are walking by. (No one greets you with \"good morning,\" \"good afternoon,\" etc.)

Family_with_children

10/10

Exceptional

24 Jun 2026

Jessica

Everything was just perfect

Friends

10/10

Exceptional

24 Jun 2026

keisha

Riu bambu is a juvenile hotel there a lot of bars and party's so is really good environment the staff there really nice the cleanliness is a little bit off but not from the hotel is more the ppl but in overall is really nice had so much fun

Partner

8/10

Excellent

23 Jun 2026

Maritza Rivera

En la recepción deben ser un poco más alegres. En los cuartos deben mejorar las camas y el aire acondicionado. Todo lo demás excelente.

Family_with_children

8/10

Excellent

22 Jun 2026

Grechen

Muy bueno