Name: Majestic Colonial Punta Cana
Address: Cta El Macao, Arena Gorda,Bávaro,La Altagracia, Bavaro Provincia La, 23000, DO

8/10

Excellent

24 Jul 2026

Leonora

U

6/10

Pleasant

09 Jun 2026

Kristy Jo

Terrible food and place needed to be upgraded

Partner

8/10

Excellent

08 Jun 2026

Emidio

Nice staff - Rooms can be maintained better

Family_with_children

10/10

Exceptional

02 Jun 2026

Terry

Property was very clean and well taken care of would stay here again

Partner

10/10

Exceptional

27 May 2026

Jason Lee

Would go back

8/10

Excellent

27 May 2026

Melissa Anne

The pools and spa were excellent. Staff very welcoming and friendly . Ocean front restaurant food and house wines exceeded expectation .
Had a hiccup with room not ready as reserved months in advance but resort compensated and worked it out .
Would recommend . Great place and easy travel from states for a long weekend .

Partner

10/10

Exceptional

20 May 2026

moses

Overall it was a good stay...

Family

10/10

Exceptional

20 May 2026

Kelly

The best resort ever!

2/10

Poor

16 May 2026

edward t

Colonial closed, being renovated. Majestic just rebooked to elegance, never let us know to book elsewhere. Elegance is party place, loud music, ok food, and many staff don't care. Will never visit majestic again. We wanted colonial for kids.

8/10

Excellent

13 May 2026

Elissa

Had a great time

Family_with_children

10/10

Exceptional

12 May 2026

stacy

Amazing resort!! Highly recommend it! Food was awesome, rooms were very spacious, enjoyed our massages at the spa! The Micheal Jackson show was great

8/10

Excellent

12 May 2026

Jon-Erik

Staff was great! Food was good but inconsistent, other then that I’d go back!

Family_with_children

8/10

Excellent

12 May 2026

Alexandra

This is our third time staying at a majestic property. The staff is extremely friendly and helpful and the property is very clean. There were parts that needed some reno (in our room: outlets were loose and not holding blowdryer and the jacuzzi tub didnt work properly. In my friends room: their drawer faces were crooked and coming off the drawer). The kids also had a fun time collecting loose pool tiles they found at the bottom of the pool. Aside from that - which were not huge deal breakers for us- we really enjoyed our stay...maybe not our favorite Majestic location, but still love this resort chain the best!!

Family_with_children

10/10

Exceptional

01 May 2026

Brooklyn Sue

The staff was really kind. VIP area was also very nice! I enjoyed my stay and I would definitely come back. The beach area was also at a really good point on the island which was gorgeous.

Partner

10/10

Exceptional

24 Apr 2026

Kristal

Everything was great! It was our second time back to Majestic. We stayed at the Colonial the first time and Elegance this time we upgraded for the Elegance club and Katherine R., our butler, was very attentive to anything we needed. Just message her on the Whatsapp and she would reply within minutes. The staff by the cabanas were always helpful. They saw us walk by the pool and they were setting up cabanas, getting us fresh towels and bringing drinks. We took long walks on the beach in the morning watching the sunrise. The room was beautiful. Francisco was very quick with our checkout. Couldn't have asked for a better week.

Partner

8/10

Excellent

23 Apr 2026

Joshua

The rooms were clean and very nice. The grounds were maintained and beautiful, the massive pools were always clean and the staff was very helpful

Partner

8/10

Excellent

20 Apr 2026

Bobbi

People working the reservation restaurants were rude

Friends

10/10

Exceptional

18 Apr 2026

Colleen

Everything was wonderful

10/10

Exceptional

12 Apr 2026

Junior

Everything was perfect.

Partner

10/10

Exceptional

12 Apr 2026

Meaghan Ruth

Great resort! Beach was gorgeous, there were many dining options. We would definitely come back.

Family

8/10

Excellent

11 Apr 2026

Nicholas

Staff was great! Property was amazing, clean beaches and the room was nice and cold. The only thing is the bathroom/shower/tub area in the junior suite needs some deep cleaning/tlc… get some shower shoes for sure

Partner

4/10

Poor

09 Apr 2026

Nicole

While the people working at the resort are spectacular and the amenities (pool and beach) are great as well - this resort has the WORSE management I have experienced in a long time. First, we booked 2 queen beds for our room during booking. Once arriving at the resort, we were told that your trip booking through Expedia are ONLY considered “requests” and because of that, they were unwilling to accommodate us any other way. They basically told us to suck it up and deal with it. Two, the towel handler was NEVER available nor were the clean towels. We used the same towels for 3 days straight. The resort only left us with 2 towels for our room everyday so we couldn’t use those for the pool/beach. Third, the resort does not provide transportation to and from the resort, so we made arrangements to have a taxi pick us up from the resort. Well - the resort would not let our taxi drive up to the lobby to pick us up. They dropped us off at the gates and left us there to wait. I paid a pretty penny for my visit and at a minimum, I think I should be allowed to get into my taxi from the lobby :) All that to say, I won’t be returning and you shouldn’t either! Spend your money elsewhere. The service is important to shape the experience. The servers and food were delicious, but the management really hindered our experience!!

Friends

10/10

Exceptional

08 Apr 2026

John Gerard

Wonderful place with wonderful staff and services

10/10

Exceptional

08 Apr 2026

Rita Abi

Everything is good

8/10

Excellent

07 Apr 2026

SHELLEY

Swim up bar was great!!! And bar on the beach!!

Partner

10/10

Exceptional

07 Apr 2026

Tori

My boyfriend and I went and had an amazing time! Staff were great, drinks were great, food was amazing, loved every bit of it!

Partner

10/10

Exceptional

07 Apr 2026

Kendall

Staff were kind and friendly

Family

8/10

Excellent

07 Apr 2026

Mark

The restaurant service and staff were amazing! Alejandro, Jesus, and Madeline were very helpful, accommodating, and went out of their way to make my family feel welcome and Special. I can’t say enough about how amazing they were!

6/10

Pleasant

07 Apr 2026

Raena Summer

Resort was shutting down for renovations. Rooms were clean, resort was clean. Staff was not very friendly, food was terrible.

Family_with_children

10/10

Exceptional

06 Apr 2026

Amanda

We had a wonderful time -the staff, the service, the food, the beach was exceptional! We will be back for Christmas!

10/10

Exceptional

06 Apr 2026

Robert Charles

Friendly staff and clean resort
Rooms were always cleaned

Family

8/10

Excellent

05 Apr 2026

Alexandra

The staff at the hotel was absolutely amazing! We got so lucky and they upgraded our room when we got there. The food was decent but not amazing, although there was a wide selection. The room and property were clean. The beaches and pool are absolutely amazing!

Partner

8/10

Excellent

05 Apr 2026

Arleen Lariosa

Some of the staff was friendly. The hotel reception needs to be more welcoming. The restaurant ( a few) were friendly. The room , especially the curtain and bedfings need to be cleaner and updated.

4/10

Poor

05 Apr 2026

Janell

Beach was beautiful. Food was disappointing. Inconsistent service

Friends

10/10

Exceptional

04 Apr 2026

Devin

Great people, great staff, awesome shows, great food, plenty to do!

Partner

10/10

Exceptional

04 Apr 2026

William

Pool great. Beach wonderful -much better than other resorts close by. Service excellent- above and beyond. If you had a request it is was met immediately. Food depended on your order but good overall. Room service every morning was on time and well prepared. Plenty of bars near beach and in hotel with a great selection of drink choices. Beach food station was a great touch for freshly prepared snack. Gym and rooms - being upgraded starting tomorrow - solid hotel that is only going to be better! I would definitely stay here again.

Friends

10/10

Exceptional

04 Apr 2026

Mary

The pool was amazing, great staff, do to spring break swim up bar was packed with teenagers unable to enjoy the day activities near that area,

Family

10/10

Exceptional

03 Apr 2026

Vicki

The property grounds are beautiful!! The rooms need some care, they are clean however it is my understanding that they are going to do a refurbishment starting April 6. The staff is amazing! Going above and beyond. There were some that did not speak English but would find someone to help. Will definitely be back!!

Family

6/10

Pleasant

03 Apr 2026

Carol

Good vacation however communication is very poor with the staff the majority of the employees do not speak English.

10/10

Exceptional

02 Apr 2026

Karina

This place is wonderful. Has wonderful people. Great atmosphere. It was our second time going there.

Family

8/10

Excellent

02 Apr 2026

Travis

Yes very enjoyable. We were there with a group of our son's friends for spring break. Very very busy the end of March with loud high school kids who have been drinking. If you're a couple or family going without high school kids during this time I would do Majestic Elegance instead. On a side note we went to Majestic Colonial in the month of May over a decade ago and there was no problem with high school kids being very loud.

Family_with_children

8/10

Excellent

02 Apr 2026

Dennis

Facilities were very clean and amenities were plentiful.
Majority of staff was very friendly and helpful, there were some that were not polite.
Plenty of food available at all times, although the food was lacking in quality and flavor.

Self

10/10

Exceptional

01 Apr 2026

Nicole

everything was amazing . we got upgraded when we got there to the club area . our butler Edith was the best , she helped us with everything that we needed !

10/10

Exceptional

01 Apr 2026

Penny

Second stay here in 8 years. Staff were fantastic upon arrival, until departure. Food was great, beach was perfect to sit and relax.

8/10

Excellent

31 Mar 2026

Jameson

Loved our time here and the beach is stunning. Javier was wonderful/helpful and the staff were always friendly. The food was just okay but the drinks/bar were always delicious. My fiance and I would recommend Majestic Colonial to friends looking for a relaxing time.

Partner

6/10

Pleasant

31 Mar 2026

Michelle Lee

The pool was great!, We ended up upgrading to an oceanfront room that was the furthest room from the lobby. This made the walk from one end to the other quite long. The room was rundown with outlets that did not work and lights that were hanging off the wall outside. The hot tub inside and outside had a very bad sulfur smell. The bottom lobby by the French restaurant smelled like sewage the entire week we were there turned my stomach, and we never even went into the restaurant next to where those bathrooms are because of that smell. We had a Butler assigned to us and only saw this Butler two times during our entire stay. They did not tell us Information that would’ve made our stay better since we were in the colonial club. We could’ve access entertainment at the other resorts and did not find this out until the night before we left. Very disappointed overall in Thea resort. Their food left a lot to be desired. The beach was beautiful and there were usually enough chairs for everybody. I’d say the two great things about that resort would be the pool being so large the bartenders at the swim at bar specifically baby Jesus and the ocean. Other than that would never stay here again disappointed in the cost versus the value of what we got.

Partner

8/10

Excellent

31 Mar 2026

Mohamad

We had a great time at the resort. The staff were amazing and welcoming. My kids had a blast too. The pool is clean and amenities are great.
The only issue is that our room was not cleaned on daily basis. The bed sheets were not changed and when we asked for it the 1st time, the left the sheets on the bed. Up until we complained to guest services, the sheets were changed.
But all in all, we had a great time. Thanks

Family_with_children

8/10

Excellent

30 Mar 2026

BOB

We had a great stay at the Majestic Colonial. One of the most beautiful resorts I have stayed at. The beach is fantastic. Plenty of bars and food options. We were in the club section and had a great butler, Bladimil.
Cons would be the food was inconsistent and communication was sometimes difficult because of the language.

Friends

10/10

Exceptional

30 Mar 2026

Faith

The property was a bit larger than I thought, that being said, they handled it well. Plenty of restaurants for everyone. Loved the beach. They had someone out there every morning to clean the seaweed. The staff could not have been better. My personal concierge Bladimil was in contact with me every day to make sure everything was ok. The bar service was on top of it. I would definitely go back again

Family

10/10

Exceptional

29 Mar 2026

Brody

The resort was incredible. Great food, great music, great drinks, amazing staff. Colonial club is a must. Would recommend this place to anyone. Jose at the beach bar in between the restraunts makes the best espresso martini me or my fiancée have ever had. Incredible place. I have nothing but good things to say.

Partner

10/10

Exceptional

28 Mar 2026

Robert

Place was fabulous and would definitely return and recommend

10/10

Exceptional

28 Mar 2026

Susana

Staff was great

Family_with_children

10/10

Exceptional

28 Mar 2026

Todd

This was our 4th stay on the club side and it was wonderful as always. The grounds are beautifully landscaped but there are some signs of wear from age and use like missing tiles in the pool and stained paint here and there. We enjoyed our swim up room with the pool bar. Bar tenders July, Kaitia and Carlos were wonderful!

Partner

8/10

Excellent

28 Mar 2026

Ann

Pool was lovely except they should clean up the empty cups. So gross. I’m talking first thing in the morning and stuff stayed there for days

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Gregory Richard

No complaints other than hard to get a cold drink in room

Partner

10/10

Exceptional

28 Mar 2026

Iryna

Beautiful beach, nicely kept grounds with a lot of greenery and walkways. Good food, clean restaurants. One of the nicer resorts on Bavaro beach.

Friends

8/10

Excellent

27 Mar 2026

Nayeli

The rooms as well as the property could do a bit more of maintenance but over all it was amazing. Mostly the staff at all the restaurants we visited were very kind and attentive.

Family

2/10

Poor

27 Mar 2026

Chelsea

We stayed here for 5 days. Never once had our mini bar restocked even after calling multiple times a day and going to the front desk. Our shower flooded during every shower we took and we found roaches in our room. We would call consistently and there was just a huge language barrier and no sense of urgency. Terrible experience, we have bites on our bodies as well.

Family_with_children

8/10

Excellent

27 Mar 2026

DAN ADRIAN

Excellent

Family_with_children

10/10

Exceptional

26 Mar 2026

Eric James

Staff was exceptional. Rooms were a bit dated but clean and worth the cost.

10/10

Exceptional

26 Mar 2026

jodi l

This resort was awesome. So clean. Friendly people an good food

Friends

6/10

Pleasant

26 Mar 2026

Elizaveta

Pool was good: clean

10/10

Exceptional

26 Mar 2026

Silvestre

TODO ESTA FUNCIONANDO MUY BIEN

Partner

10/10

Exceptional

26 Mar 2026

Georgia

It was wonderful stay. Clean rooms, friendly staff, private beach and plenty of food

10/10

Exceptional

26 Mar 2026

Justin

Highly recommend, stunning resort, great pools and lots of dining options.

Partner

10/10

Exceptional

25 Mar 2026

Anna Plaza

Did not use the laundry services, but always had fresh room towels available. The only thing that I would suggest is more available pool/ beach towels. At times there was shortage of it. Otherwise great experience!

4/10

Poor

25 Mar 2026

Kaylin

I stayed here during spring break with a group of 8. The one plus of this resort was abundance of chairs on the beach. My group got to the beach around 9am every day and we never had an issue with not having chairs. The pool definitely got more crowded but if you were only looking for a couple chairs you shouldn’t have an issue. The buffet wasn’t horrible, but it wasn’t great either (breakfast was the best). I ended up eating at the steak house every night because it felt safe and it was good but the meals weren’t always consistent with the ingredients which I thought was interesting. The rooms are dated, the house keeping failed to give us the correct number of towels every time, leaving us to hunt down a house keeper with a cart to beg for more. The first night my friends found sand all over their beds, making us think they never cleaned the sheets of the last people staying there. If you’re room is near the lobby it will be very loud at night due to the entertainment happening which doesn’t shut off until around 11:30pm and the walk to the beach is around 10 minutes. The bars were often overwhelmed and the lines were long, unsure if it was always like that or if it was due to spring break. Another annoying thing was the towel cards and

10/10

Exceptional

25 Mar 2026

Bradley

Our trip was amazing! The staff was exceptional, including our butler, Juan. He was most helpful and helped plan a surprise for my now fiancé. July at the pool bar was the best! What a great trip, we will return!

Partner

10/10

Exceptional

25 Mar 2026

Zviadi

We spent an amazing 6 days, very high level of service, very friendly environment, very warm service staff, everyone is smiling. Very delicious food, cool programs. If I could, I would give it a million stars. Thank you very much

4/10

Poor

25 Mar 2026

Frank Ray

We had issues from the onset of checking in,arrived at hotel at 12:30pm we weren’t able to get into room until 5:00 pm. Typical check in is at 3:00.Room was very dated we stayed in Junior Suite with indoor/ outdoor hot tub. The room was very spacious. The refrigerator didn’t work, shower head didn’t work and no robes or slippers included. Limited towels. We were on the 4th floor, elevator did not work, the hallway to our room was littered with box springs, mattresses and dirty dishes! Which remained there throughout our stay. Food was subpar, beach was nice but over crowded. Not much space right on top of each other. Pools were nice, clean little more room to spread out than beach areas. Our so called Butler Juan was none existent pretty much throughout the stay until night before check out, I guess looking for a tip before us leaving. Definitely will look at other places to stay if we return to Punta Cana.

Partner

10/10

Exceptional

24 Mar 2026

Igor

Was a great experience! Everything was good clean room, food it’s great drinks awesome the staff is the best we loved 👏👏

Family

8/10

Excellent

24 Mar 2026

Alexandria

We enjoyed our stay. We would definitely come back.

Partner

6/10

Pleasant

24 Mar 2026

Tyrone

Pool side was nice, but not wide enough to accommodate passing people

Family

8/10

Excellent

24 Mar 2026

Nathan

The resort is dated but maintained. The food was average for most meals

10/10

Exceptional

23 Mar 2026

Kenneth

Beach was amazing!

Friends

10/10

Exceptional

23 Mar 2026

Margaret

Beautiful resort! Friendly staff! I couldn't have wanted anything else. Restaurants were amazing! Men bring long pants...there is a dress code for one restaurant. Buffet was my personal favorite. Almost to Beautiful to eat😍

10/10

Exceptional

23 Mar 2026

Kimmie

Very nice pool staff friendly, laundry is clean room is clean too

Family_with_children

10/10

Exceptional

22 Mar 2026

Susan Jill

Gorgeous property, unique pools, lots of seating, beautiful beach, great variety of delicious food, friendly service… we were a group of 10 teens and parents, and we all loved the Majestic Colonial!

Family_with_children

6/10

Pleasant

22 Mar 2026

Jackson

No

Friends

10/10

Exceptional

22 Mar 2026

Kassandra

This resort is being updated and I can’t wait to go back. There are something’s that need updating but it did not affect our trip. The staff is incredible. The food was great. The resort and beach were beautiful. Our butler Edith was absolutely fantastic. 10/10 would stay here again

Partner

10/10

Exceptional

22 Mar 2026

Jean-François

Very good stay. We will come back. Special thanks to Christina for the bingo and Carolina at the uppet lobby bar

Partner

8/10

Excellent

22 Mar 2026

Tetiana

Overall, a very good resort with friendly staff and convenient amenities. The property could use a good face lift - some amenities show wear and tear. It could also use better maintenance and a deep clean. Also, the layout is tricky for kids center - it's on the opposite end of the resort from the beach, so if parents want to take turns at the beach, it's not really convenient.

Family_with_children

10/10

Exceptional

22 Mar 2026

Jade

Excellent food, we didn’t have a bad meal and the food was delicious. Staff was friendly, quick check in and out, great drinks!

Friends

10/10

Exceptional

22 Mar 2026

Leidy Viviana

SUPER BIEN , EXCELENTE

Family

10/10

Exceptional

21 Mar 2026

Lisa

Great place , everything was perfect

Friends

10/10

Exceptional

21 Mar 2026

Michelle

The club side was definitely worth staying at for 18 and over. It was so nice to have the club lounge to grab food, water and other drinks. We loved the quieter pools with swim up bars and outdoor beds. The club side of the beach had a better bar as well.

Family

10/10

Exceptional

21 Mar 2026

chillian

Beautiful hotel, very clean and the entertainment is excellent

10/10

Exceptional

21 Mar 2026

Mauricio J

Zzzz

10/10

Exceptional

20 Mar 2026

Rachel Wing Yan

Service was great and the pool was nice and spacious. Great rentals for water activities.

Friends

8/10

Excellent

19 Mar 2026

Heather Marie

The property was beautiful! The staff were generally friendly. The rooms however, all though clean, were seriously out dated. But despite the outdatedness they had very comfortable beds. The pool area was alway clean. The beach area was also very clean and the seating at both were comfortable and plentiful. The towels (both in the room and at the pool) were very thin, holy and had seen better days. The food was consistent at all the locations and was beautifully displayed. I would give this 5 stars if the rooms were given some TLC and the towels were not so worn out. Its a beautiful property!

Family

8/10

Excellent

19 Mar 2026

Lindsay

The room was always clean. Sometimes it was hard to find seating by the pool. The bourbon chicken in the buffet was delicious!

Family

10/10

Exceptional

18 Mar 2026

Matt

We love this place. The staff is the best we have seen compared to our other stays years past. Super friendly and helpful all the time. The beach and pools are great, super relaxing and clean and well kept.

Family_with_children

8/10

Excellent

18 Mar 2026

Jose

Bathroom needs renovation.
Towels and linen looked old. Kind of yellowish

Friends

8/10

Excellent

18 Mar 2026

Daniel

room was clean, but doors to the restroom were not working properly. Out room was decorated, but all the cover plastic was left in the middle of the bed.

When butler is not available, its impossible to get any correct information. Our butler Enrique was great. Without him our 3 days vacation could be not that pleasant.

Family

10/10

Exceptional

17 Mar 2026

eric

We always have a great time here! The staff is excellent, and the trip is always a great experience!

Family

10/10

Exceptional

17 Mar 2026

Frank

Clean room, excellent service