Name: Grand Palladium Select Bávaro - All Inclusive
Address: Avenida Francia s/n, Higüey, Punta Cana, 23000, DO

10/10

Exceptional

21 Jul 2026

Tara

amazing time

Family_with_children

10/10

Exceptional

21 Jul 2026

amelia

Tuvimos una excelente experiencia en nuestras vacaciones de verano. Nos hospedamos en el hotel Grand Palladium Select Bavaro Family Selection. La atención del staff fue maravillosa. Nuestro mayordomo Juan Jalpay nos ayudo con todas las reservaciones para los resturantes especializados, spa y gestiones para celebrar el cumpleaños de mi sobrinito. Las chicas que interactuan con los ninos son muy carinosas. Me encanto que tienen Daycare incluido en la reservacion donde los ninos pueden interactuar con otros ninos. Daniel ( waiter de la piscina) y Gabriel (waiter del buffet) se portaron increíble con nosotros. La comida estaba deliciosa, mucha variedad en el buffet para todos los gustos. Mi unica recomendación es que deberian dejar la musica en el lobby ( en vivo or DJ ) por mas tiempo o hacer mas actividades en el bobby para el el disfrute de los adutos

Family_with_children

8/10

Excellent

20 Jul 2026

Maria

the facilities, like restaurant, villas. rooms were clean and well maintain.
It was a delay on check in. We arrived at 12pm, our room was provided at 1600 hours. later discovered the shower had no soap and no shampoo. it was requested the same day but, the issue was fixed a day later. this time of the year no so good for the beach. larges amount of seaweed. could not use the beach at all.

Family_with_children

8/10

Excellent

20 Jul 2026

Antonela

Staff was kind and helpful. Juan was polite and would always help us with questions and reservations .Room service needs improvement.

Family_with_children

10/10

Exceptional

20 Jul 2026

Amanda

We had a great family vacation! The resort was very clean and a lot of food options! Our butler, Rafael, was extremely helpful to get us the reservations we wanted and made sure we had everything we needed. The pools were nice and large and weren’t overcrowded! We had a wonderful time!

Family_with_children

10/10

Exceptional

20 Jul 2026

Julio Ivan

Juan Jalpay fue un excelente empleado

Family_with_children

10/10

Exceptional

20 Jul 2026

Daisy Mesa de

Fue una experiencia muy linda lo q me gustaría q hubiera más actividades en el Lobby del hotel como música y un poco más d ventilación poner aire acondicionado en el baño, gracias por sus servicios y amabilidad

Family_with_children

10/10

Exceptional

19 Jul 2026

Shian James

We had an excellent stay at Grand Palladium Select Bávaro and would absolutely recommend it to anyone looking for a beautiful, full-service resort experience in Punta Cana.

A major highlight of our trip was our Expedia Concierge, Juan Jalpay. His customer service was truly exceptional, day and night. Juan personally came to our room to make sure everything was up to standard and that we were completely comfortable. He also helped arrange transportation around the property, dinner reservations, and our airport transfer. His attention to detail and commitment to making sure our family had a great experience made a huge difference during our stay.

The resort itself is massive, with several connected hotels and plenty of restaurants, activities, pools, and areas to explore. The food was very good overall, and we especially recommend La Paisiana. It was one of our favorite dining experiences during the trip.

We also want to give a huge shout-out to our driver, Luis. He took us all around the resorts and was always available with just a quick text message. He was dependable, friendly, and made getting around the large property extremely easy.

We did not join the Travel Club during this visit, but after the experience we had, it is definitely something we would consider during our next stay.

Thank you to Juan, Luis, and the entire Grand Palladium Select Bávaro team for helping make our vacation memorable. We look forward to returning!

Family

10/10

Exceptional

19 Jul 2026

Kevin

Juan was 5-stars excellent service.

Friends

10/10

Exceptional

19 Jul 2026

Miles Edward

Juan was excellent and very helpful!

Friends

10/10

Exceptional

19 Jul 2026

Nelson

Everything at the property was great and everything expected from an all inclusive… it is a family property so be mindful of that… if your looking for adults only… but overall a great experience food and restaurants were great and out butler/concierge Rafael was excellent as well with helping setup and change our restaurant reservations so we could enjoy the night entertainment

Partner

2/10

Poor

19 Jul 2026

william

I can’t believe people give 5 star in this place. First, the service was really bad, specially the food service. It’s supposed to be 24 hrs food service but I was calling for couple hours and the line was busy. The lunch at niu was a really bad experience, the wait was very long,it took couple hours to serve the food and never got the right order.Most of the servers weren’t friendly. They barely greet you or smile. They’ve only payed attention to us one time, when my husband gave the tip right away. My cousins couldn’t get in their room one night because the keypad battery was no battery and they didn’t have tv remote in their room. I would say the place was nice but Unfortunately we weren’t satisfied with the services and staffs. We wouldn’t recommend this place to anybody.

Family_with_children

8/10

Excellent

18 Jul 2026

Tatiana

Language barrier, rides were difficult to figure out once we landing in PUJ. Food was not good.

Partner

10/10

Exceptional

18 Jul 2026

gleybis reveron

Muy buena atención pot parte de Juan nuestro mayordomo y excelente atención del chófer Luis muy animado es muy buen cantante jaja. Las condiciones del hotel son excelentes muy buena variedad en los Bufet y los restaurantes especializados son geniales.

Family_with_children

10/10

Exceptional

18 Jul 2026

Senny

Juan jalpay ,, el mejor
Nos atendio en toda la estadía , el mejor , nos sacó cita en los restaurantes, estuvo atento en todo con respecto a nuestra estadía ,, el mejor ,, pensamos volver y 100 % lo vamos a buscar.

Family_with_children

8/10

Excellent

18 Jul 2026

Michael

Very nice resort. We were assigned a Buttler named Victoria upon or arrival. Victoria did a great job in managing any requests we had. My preference however for a vacation is to not have to plan out our dinners for each night at a specific restaurant at specific times. While on vacation I don’t want the worry of being on ANY schedule. I prefer to eat when and where I want to eat on my schedule and not the hotel’s schedule. The feeling of needing to be on some scheduled timeline is not my thing. The beach also had a significant amount of seaweed. I have heard that this year has just been more than normal. Overall a great stay.

Family_with_children

10/10

Exceptional

18 Jul 2026

Nicholas

Had a great stay and great service from our butler Raul

Family

10/10

Exceptional

18 Jul 2026

Vilmarie Ocasio

Esta fue nuestra primera visita a Grand Palladium Select y superó nuestras expectativas. Viajamos en familia y, desde el primer momento, nos hicieron sentir bienvenidos, creando una experiencia realmente inolvidable.

Quiero destacar especialmente la calidad humana y el profesionalismo de su personal. Nuestro mayordomo, Rafael, estuvo siempre atento a cada detalle para asegurarse de que nuestra estadía fuera perfecta. Luisito nos atendió con una amabilidad excepcional; siempre estaba dispuesto a ayudarnos con una sonrisa y hacía que cada traslado por el resort fuera rápido y agradable. También deseo agradecer a Marlene, encargada de los restaurantes, quien estuvo pendiente de nuestras reservaciones y se aseguró de que disfrutáramos cada experiencia gastronómica.

El hotel ofrece una gran variedad de actividades y opciones para toda la familia. Disfrutamos del teatro, la música en vivo en el lobby, el Sport Bar abierto las 24 horas, los deliciosos gelatos, los food trucks y las múltiples actividades para los niños. Siempre había algo diferente para hacer, lo que hizo que cada día fuera especial.

Como sugerencia de mejora, considero que, debido al intenso calor de Punta Cana durante el mes de julio, sería ideal que las bebidas se sirvieran un poco más frías. Además, en una ocasión la espera en la pizzería fue más larga de lo esperado. Son pequeños detalles que, sin duda, podrían mejorar aún más la experiencia, aunque en ningún momento opacaron nuestras excelentes vacaciones.

Family_with_children

6/10

Pleasant

18 Jul 2026

Pedro

Staff

Family_with_children

6/10

Pleasant

17 Jul 2026

Robyn

Resort is too large, and they can't accommodate that many people in the restaurants. Over all the food was very poor.

Family_with_children

10/10

Exceptional

17 Jul 2026

Kristina

My stay at the Grand Palladium select Bavaro was just incredible!! My goodness the property was so clean and had all the island vibes. Our room had a wonderful private pool and we had our own concierge named Victor! Victor took care of our every need just a text away from booking reservations and getting us rides every where anytime! Victor is the best. Special thanks to Rigoberto at check in, he made the process smooth. Here’s a tip, get the Family selection package…so many on property perks! Stay here!

Family

8/10

Excellent

17 Jul 2026

Mitra Nabizadeh

Juan was helpful and friendly.Our stay was smooth...everything was arranged well

Friends

10/10

Exceptional

17 Jul 2026

Niurka

A very good Hotel, everyone was friendly ( it helps if you leave a tip) food was 10/10 and a lots of thing a to do! services that were not included with all inclusive price ( spa) a little bit overpriced compared to here, and also the excursions way too expensive ( we went to spend all day in Isla Saona, but instead was more the traveling and 45 min in 3 different beaches) never again. The hotel has 15 restaurants , casino, a bar that after 11 is a disco( but the DJ don’t take suggestions very well) but overall I do think is great Hotel for families and couples.

Family_with_children

10/10

Exceptional

16 Jul 2026

rasiel

Excelente servicio de nuestro mallordomo Rafael Peguero

2/10

Poor

16 Jul 2026

Diane

Not friendly.
Responds like we’re bothering them if we ask

8/10

Excellent

16 Jul 2026

Miroslav

Cleanness at 100%
Employees not as friendly.
Property is amazing and will definitely come back this year. However, the AC needs to be stronger as well as the mini bar fridge.
We run into a little issue that was resolved the next day with our butler Victor.
The property looks huge and it is, however it is decent walking distance as it is pain in the butt to get golafcar to get you.
Drinks and food were amazing.

Partner

10/10

Exceptional

16 Jul 2026

Bohdan

Juan was really friendly!

Family_with_children

10/10

Exceptional

16 Jul 2026

laura Moreno

Rafael y todo el team expedía los mejores

Family_with_children

10/10

Exceptional

16 Jul 2026

Markus Erich

Rafael is the best butler.

Family_with_children

10/10

Exceptional

16 Jul 2026

EFREN D

Overall everything was great

Family_with_children

10/10

Exceptional

15 Jul 2026

luis pablo tornes

Todo

Family_with_children

10/10

Exceptional

15 Jul 2026

Ana Laura Vega

We loved our stay at Grand Palladium! We were upgraded to the Family Selection area, which made our vacation even more special. The staff was friendly, helpful, and knowledgeable throughout our stay.
We were assigned Raul as our butler, and he provided exceptional service, making sure we had everything we needed. The amenities were excellent, and the restaurants exceeded our expectations.
Our child had an amazing time, therefore were so many fun activities to keep them entertained every day. Overall, it was a wonderful family vacation, and we can’t wait to return soon!

Family_with_children

10/10

Exceptional

15 Jul 2026

KEYSI

Victor made our stay truly exceptional. From the moment we arrived, he was attentive, professional, and genuinely caring. He anticipated our needs, responded quickly to every request, and always greeted us with a warm smile.

His dedication, kindness, and attention to detail made our vacation even more relaxing and enjoyable. Victor consistently went above and beyond to ensure everything was perfect for our family.

Thank you, Victor, for your outstanding service and for making our stay so memorable. You are a true asset to the resort, and we hope to see you again on our next visit. Highly recommended!

Family_with_children

10/10

Exceptional

15 Jul 2026

Daniel

Falta que lempingan atencion a lamparte de deported de vela, el windsurf no estaba disponible por deterioro.

Family

10/10

Exceptional

15 Jul 2026

Derrick

El Señor Juan Jalpay ha sido extremadamente amable y servicial. Todos estamos muy complacidos de haber escogido esta propiedad para descansar esta semana. Otra vez recomendamos a Juan a todo aquel que desee pasar unos dias en el paraiso. Juan y su staff son tip notch en cuanto a calidad de servicio se refiere!

Family_with_children

10/10

Exceptional

14 Jul 2026

Ryan

Our stay was fantastic! The GP is such a great place to stay, cold drinks, good food, and great atmosphere. The best part of our trip was not having to worry about ANYTHING while we were there. If we had any questions, needed help, wanted recommendations, or any other type of assistance, Raúl our butler took care of it. Having him in our corner really took a lot of pressure and worries off. He did a fantastic job. I give the resort a 5/5 stars, but I give Raúl a 10/10 stars. Our family will definitely be back again.

Family_with_children

10/10

Exceptional

14 Jul 2026

Arturo

We thoroughly enjoyed our family vacation at the Grand Palladium. Our concierge, Constantino, was truly wonderful and went out of his way to make sure we had reservations at all the restaurants we wanted to try. The hotel staff is also incredible… Maria who works at the restaurant by the pool was lovely and went above and beyond for us. We highly recommend booking the zipline and ATV excursions. Overall, we are very pleased and have fond memories of our time there.

Family_with_children

8/10

Excellent

14 Jul 2026

Gilany

It is a nice family, friendly resort and it does have a good selection of pools. The only issue here is the formatting for the restaurants. It is really hard to get a reservation and if you are part of a family, they don’t allow children at all of the nicer restaurants. We flew in on a Friday and arrived around 4 PM and they had no food available until 6 PM when the buffet opens they do have 24 seven room service but that does take about an hour to two hours to receive. The grills and restaurants near the pool close before 4 PM.
The trolleys don’t come by as often, and it can be really hard to navigate the further parts of the resort, so be prepared to walk a lot. The staff is friendly and they are really nice and helpful. Our stay included a butler who honestly was really hard to reach and when we discussed what restaurants we wanted to go to, he booked us at all the opposite types of restaurants and booked us for Mexican food two nights in a row. It wasn’t very helpful. It was easier to just go to the restaurants and book them myself.

Family_with_children

2/10

Poor

14 Jul 2026

yan

Never have my room clean no water in the fridge no drinks in the fridge. Ask them many times to bring me water never done terrible service. Everybody trying to sell you something. Food was terrible very low quality. Specially the fish in the restaurant was terrible.

10/10

Exceptional

14 Jul 2026

yuceidy

Excelente atención de todos en el hotel pero el mejor fue Robinson siempre pendiente de nosotros y de nuestras comodidades muchas gracias Robinson eres el mejor

Family_with_children

8/10

Excellent

13 Jul 2026

Mariana

Absolutely loved the resort minus the food. Very clean, and lots to do. Golf carts to get rides since it’s so big. So many areas to check out and a lot for families. Private boat for a large group was amazing and had a photographer who took amazing family photos for us. Rooms are beautiful and well kept. Water, drinks and snacks in the room were restocked everyday as well as clean sheets and blankets. Got the rooftop jacuzzi room and loved it. Resort is beautiful and very well maintained. Only reason I didn’t give 5 stars is the food wasn’t as good as expected considering how well it’s rated. That goes for the buffet and the restaurants unfortunately. All food was mediocre.

Family_with_children

8/10

Excellent

13 Jul 2026

Mary

The personalized butler service provided by Victor was excellent. He went above and beyond to make our stay special! He was very responsive and helpful every day!
Victor gets 5 stars for being so wonderful and creating a memorable guest experience!

Family_with_children

10/10

Exceptional

13 Jul 2026

Yeribert rojas

La atención de todos los trabajadores es increíble

Family_with_children

10/10

Exceptional

13 Jul 2026

Wideline

Walquidia and Yina are back awesome stay

Friends

10/10

Exceptional

13 Jul 2026

Waleska Enid Torres

La estadía fue una muy grata. Todas las áreas del hotel impecables y los empleados atentos. El servicio y atención del área de Family Selection a cargo del mayordomo Raúl fue excelente. Muy atento y siempre dispuesto a ofrecernos la mejor experiencia.

Family_with_children

6/10

Pleasant

12 Jul 2026

Niloufar

Did not like the property.

Family_with_children

6/10

Pleasant

12 Jul 2026

Niloufar

Rooms were clean, remodeled and spacious. Staff were friendly but never ever expect the Customer service and care you get in USA or Cancun, over there too.
The buffet restaurants were crowded and hot... Food quality only in the A La Cart restaurants were good but we had to reserve 2 days in advance and the waiting time was almost 1 hour to get in! The air conditioners couldn't make the air fresh and cool since it was extremely hot and humid. Do not travel in summer time! pools were so dirty and crowded. for getting an ice cream or a slice of pizza we had to wait in line for over 2 hours! Would not go back to that resort.

Family_with_children

8/10

Excellent

12 Jul 2026

Trevor

Raul, my butler, was absolutely excellent. Every time I needed anything, he was there right away. Whether it was making dinner reservations, arranging transportation, or taking care of any request I had, he handled everything quickly and professionally. He was always friendly, attentive, and made sure I never had to worry about a thing. His outstanding service truly made our stay even more enjoyable. Corina, my wedding planner, was simply amazing. She did an outstanding job making sure every detail of our wedding was perfect. She was organized, caring, and always available to answer our questions and ease any concerns. She made the entire planning process stress-free, and our wedding day turned out even better than we had imagined. Both Raul and Corina went above and beyond to make our experience unforgettable. We are incredibly grateful for everything they did and highly recommend them to anyone looking for exceptional service.

Family_with_children

10/10

Exceptional

12 Jul 2026

SONIA

The grand palladium bávaro in Punta Cana was hands down the BEST experience I had. The only complaint I had was not booking longer and probably not getting drinks while eating but they eventually they brought drinks. The concierge…,I had ROBINSON and he took care of every need and question I had! Everyone I spoke to made me feel like family. It helped that I spoke Spanish as well. The airport was close, you can request transport to and from the resort at a reasonable rate. I will be booking again but like I said, for more than 4 days because I feel like it wasn’t long enough for me to experience all that I wanted to. Safe travels everyone!

Family

10/10

Exceptional

12 Jul 2026

Harman Jot

I had a wonderful stay and truly appreciated the excellent service and hospitality. Special thanks to our Butler, Victor, for his exceptional attention, professionalism, and thoughtful care. He made our stay even more memorable. Thank you to the entire team for a fantastic experience.

Partner

10/10

Exceptional

12 Jul 2026

Maria

Our Butler Raul was amazing!

Family

10/10

Exceptional

12 Jul 2026

Mylene Evellyneis

Victor was excellent. He assisted us throughout our entire stay at the hotel. He truly made everything much easier for us, especially with getting around and handling reservations for the entire group. We will miss him.

Family_with_children

10/10

Exceptional

12 Jul 2026

Salatiel

Very nice, everything

Family

2/10

Poor

11 Jul 2026

Claudia

Can’t recommend it. The hygiene issues alone would be enough to steer people away — I found a cockroach in my room on two separate days, which is completely unacceptable for a resort at this price point. After requesting a room change; issues persisted. Linens in the room were torn, some pillows had visible stains and maid did not remove the trash on one occasion; all of this made it hard to feel like the room had been properly cleaned.

On top of the cleanliness problems, be very careful about the “travel club” presentations pushed on guests during the stay. It felt like a hard-sell scam operation, with high-pressure tactics to get you into a timeshare-style membership. If you’re approached about this, I’d strongly recommend declining and reporting it to the front desk or corporate.

Between the sanitation issues and the sketchy sales tactics, this was an extremely disappointing experience overall, especially given what you’d expect from a resort of this caliber. I will not stay at any Grand Palladium resort moving forward.

Family_with_children

4/10

Poor

11 Jul 2026

Dajan

Check in was terrible, staff was always very confused and disengaged, most of them were not very friendly. Too many vendors on the beach always looking to sell something. Entertainment was very bland and below average, not comparable to Riviera Maya. There were not many shuttles, and a big priority was given to palladium members. Overall, a poor experience, not nearly as nice as some of the other resorts that we visited in DR or Mexico.

Family_with_children

10/10

Exceptional

11 Jul 2026

Chris

From the moment we arrived, Robinson was friendly, welcoming, and professional. My family checked in together, but my sister's room was assigned far from ours. We asked if it would be possible for us to stay in the same area, and Robinson and the team made it happen. We truly appreciated the extra effort to accommodate our request.

Robinson made sure we had an amazing stay from start to finish, including arranging bell service for us. The two bellmen who helped us the most, Jose Cruz and Victor, were outstanding. They were friendly, informative, and always willing to help. Whenever we were ready to return to our room, we would call them before their shifts ended. Even if we forgot their schedule and they were no longer working, they made sure someone else came to assist us. They didn't have to go the extra mile, but they did, and we really appreciated their kindness and dedication.

Having Robinson, Jose, and Victor as part of our experience made our stay memorable.

As for the dining, the Italian restaurant was disappointing. The bread was very hard, and there were flies around the open food station. I understand that some things can happen, and I don't blame the staff for that. The steakhouse was okay, while the hibachi restaurant was fun and very entertaining. One suggestion would be to ask guests in advance if they would like egg in their fried rice, as not everyone eats eggs.

Overall, despite a few issues with some of the dining options, we had an amazing vacation.

Family_with_children

10/10

Exceptional

11 Jul 2026

shanthia

Had a great time. Had no complaints. We stayed at the Family Select and were very happy. I want to shout out my concierge Robinson, Driver Luis and Constantine and Caroline . Had a great time!

Family

10/10

Exceptional

11 Jul 2026

Asan

Our stay at Grand Palladium Select exceeded our expectations!
At the beginning of our vacation, we experienced a few issues, but the hotel addressed them immediately. A special thank you to Rafael, who took great care of us throughout our stay. He was incredibly helpful, attentive, and made sure everything was resolved quickly. We truly appreciate all of his support.
The service, food, and overall infrastructure were excellent. One thing we especially loved is that the villas are spread throughout the beautiful grounds, so you naturally spend more time walking and enjoying the scenery instead of staying in one main building. The entire resort is lush, tropical, incredibly well maintained, and full of beautiful greenery. Everywhere you look is picturesque.
The staff was always friendly, welcoming, and eager to help, which made our vacation even more enjoyable.
Our favorite restaurants were Adelita, El Dorado (they served the best steak of our trip!), and the Spanish restaurant, which was also absolutely delicious.
Overall, we had a wonderful experience and would gladly return. Thank you to the entire Grand Palladium Select team for making our family vacation so enjoyable!

Family_with_children

10/10

Exceptional

11 Jul 2026

Gianeya

A mi familia y amigos nos gustó mucho el hotel. Las habitaciones estaban amplias, modernas y muy limpias, el único inconveniente es que el aire acondicionado de las habitaciones no enfría tanto. El hotel en general estuvo muy bien, el personal muy amable y atento.

Family_with_children

10/10

Exceptional

11 Jul 2026

Mark

The room was clean. The staff, especially Constantino was extremely helpful with whatever we needed during our stay. Luis, was also very helpful in taking us to our room and making sure we got where we needed to go.

Partner

6/10

Pleasant

11 Jul 2026

Paul

Robinson - our family concierge, was excellent! Professional, accommodating, pleasant, he provided the experience for us.

The rest of the hotel staff, especially in restaurants are not very helpful, takes too long for service, but it’s part of the experience.

Family

10/10

Exceptional

10 Jul 2026

Sheriza

Our butler name was Cristian Ortiz, he was beyond exceptional. He went above and beyond to make sure me and my family enjoyed our 7night stay. He made sure we always had everything we needed. For example the first night he went above and beyond to help us get a dinner reservation at a restaurant because my app was giving problems. He made sure that our room was well cleaned by house keeping he always checked to make sure they did a.good job and our room was well maintained, so when we returned back from our daily adventures we would feel so happy. I wanted to do tours on my trip and he made an appointment with a great tour company and there best representative. I wanted to know where I can get some souvenirs cause I wasn't happy with the ones I was seeing on my previous tours or at the hotel and he recommended a great place for me. He always made sure my mini fridge in the room was also stocked as well and whenever we called him for transport to the lobby and restaurants he sent transport for us immediately. Even after his shift or before his shift started he would check in on us and if we needed something and he wasn't on the facility he made sure we was taken care of . I needed a pharmacy product and he went above and beyond to find the product. He did everything with love and care.Because of Cristian I highly recommend this hotel to anyone and I would definitely be coming again.

Family_with_children

10/10

Exceptional

10 Jul 2026

Emily

My stay at Grand Palladium Select Bávaro was absolutely incredible, and I couldn’t have asked for a better place to celebrate my birthday! From the moment we arrived until the day we left, everything was perfect. The resort is beautiful, the staff is so welcoming, and the entire experience exceeded my expectations.
A very special thank you to our butler, Victor, who truly made this trip unforgettable. He went above and beyond every single day to make sure everything was perfect. He surprised me by decorating our room with beautiful birthday balloons and a delicious cake, which was such a thoughtful touch. He also arranged for me to be sung “Happy Birthday” at dinner, making me feel so celebrated and special.
No matter what we needed, Victor made it happen. He responded incredibly quickly to every question, helped us with reservations and directions, and always made sure we got where we needed to be. His kindness, professionalism, and attention to detail made our vacation completely stress free.
I can’t thank Victor and the entire Grand Palladium Select Bávaro team enough for making my birthday so memorable. I left with amazing memories and can’t wait to come back. I highly recommend this resort to anyone looking for a beautiful, relaxing vacation with exceptional service!

Family

10/10

Exceptional

10 Jul 2026

Kaydine

My stay was fantastic the staff is amazing front desk Robinson he's awesome very helpful made sure our stay was great the trolley guys Victor and Jose made sure we never had to wait to long for transport i will definitely visit again thanks for make me feel like family guys my only problem was i did have enough time

Family_with_children

2/10

Poor

10 Jul 2026

Naitram

I paid for two rooms and when I arrived someone was already staying in one of them. I ended up only staying in one while paying the price for two. The rooms are also falsely advertised as being 2 queen beds but they are 2 singles.

Family

10/10

Exceptional

10 Jul 2026

Salvador

Clean room and family friendly

4/10

Poor

10 Jul 2026

Christian

Our butler Constantino was good. This was a mid stay, I guess you can say you get what you pay for. Not bad for the price, food was pretty bad. Staff for the most part were friendly. Although after having an issue at the bar with a bartender who gave my recovering alcoholic girlfriend alcohol after being clean for 7 years, things changed for me. I was quite upset with the service we got and food that they had. All love to Constantino for helping us out and being a good dude. My recommendation is to spend a little extra money it’ll go a lot further somewhere else.

Partner

10/10

Exceptional

10 Jul 2026

stephen

The grounds of the grand palladium are beautifully maintained. The beach closest to the family selection section is also beautiful but unfortunately in July there’s a lot of seaweed.
Food in the buffets is medium to good quality. Especially, the Nest is sometimes good. The down side is the restaurants. They supposed to each represent a specific cuisine but in reality it’s almost the same food as in the buffet and sometimes not even as good. The Paciere coffee shop is excellent and so are the Capitan bar at the family selection beach and, the pizza shop, and the ice cream shop. Almost everybody we encountered was very nice and helpful!

Family

10/10

Exceptional

10 Jul 2026

Israel

Muy bueno y excelente servicio de Raúl mayordomo 👍👍👍

Family

10/10

Exceptional

10 Jul 2026

Robert

Are staying at the grand Palladium was wonderful. The staff was really friendly, helpful . Robinson our butler was awesome to us. Took care of all our needs and was super friendly. I would recommend this resort

Partner

10/10

Exceptional

10 Jul 2026

andres

GP is an awesome resort. Rooms are very comfortable, spacious, and clean. Amenities are well maintained. Our helper (or butler as they call) was Víctor who was outstanding! He anticipated things that we could need, coordinated dinner reservations for us, and also helped us to reserve some tours. He was always there for anything and worried about what we may need. When we come back, we’ll make sure that he’ll be the one assisting us.

Family_with_children

10/10

Exceptional

10 Jul 2026

Robert

Victor helped out a ton! Awesome place, just got a little tired of the food after the week, but the Japanese Restaurant, and Kusko were great!

10/10

Exceptional

10 Jul 2026

Karl

Raul was the best! He should be promoted to property manager immediately. 5 Stars!

Partner

10/10

Exceptional

10 Jul 2026

Viara

We had a fabulous time at the Family Selection Grand Palladium. The rooms were modern, clean and well staffed. Our butler, Raul, was wonderful and made sure we always had everything we needed and treated our kids to lots of goodies and special experiences. The family selection pool always had plenty of activities for the kids, as well as the lobby lounge and the play area in The Nest. Kids never complained about being bored, which already was a win. I will say that the beach area for Family Selection lacked umbrellas and only had 2 cabanas, one of which was missing a canopy and essentially made it unusable. The pool area was so well maintained that we expected the same for the beach. Another key point is to beware of the \"welcome breakfast and tour\" that they present to you as a regular tour of the property which turned out to be hours long presentation for the Travel Club. It really was not pleasant, especially having 3 kids with us complaining why they aren't at the pool. So if you are not planning of purchasing any of these timeshare type memberships, definitely avoid that \"welcome tour\". Aside from that, the resort is beautiful, welcoming, and we never felt like we were missing anything and truly felt like we were on vacation without any cares or worries.

Family_with_children

10/10

Exceptional

09 Jul 2026

Keti

We stayed at Grand Palladium Select Bávaro at the Family Selection for 7 nights and I can say that we had a great time. Since the moment we checked in we were welcomed and the staff made us feel valued customers. Everyone is very friendly and helpful and our butler Robinson did his best to accommodate any request we had. The pools were well maintained and they have many within the property. We didn’t really enjoy the beach because of the seaweed but they do their best to clean it as much as they can. One thing that we didn’t really like was the food in general but this is obviously a personal opinion cause they have many restaurants you can choose from. Overall it was a nice vacation and the resort met our expectations.

Family_with_children

10/10

Exceptional

09 Jul 2026

Evangelina

The restaurants were the best .

Friends

10/10

Exceptional

09 Jul 2026

Yisleidys Millares

Adoré la atención del personal, es un plus extremadamente importante, no hay una respuesta negativa a nada , todos los imprevistos solucionados al instante, Robinson y Raúl son espectaculares y el mesero Eduardo del restaurante Mexicano agradecerle infinitamente por cada contacto con nosotros lo hizo especial. Gracias a todos en el Family Selection por lo lindo que hacen cada día!!!

Family_with_children

8/10

Excellent

09 Jul 2026

Shivendra

Distance between Villas and pool + lobby was quite long. It was a lot of walking for our elderly family member. We also booked connecting rooms and did not receive them. Staff was accommodating, helpful, and friendly. I just wished we were able to receive the rooms we requested.

Family

8/10

Excellent

07 Jul 2026

Iam Gabriel Rodriguez

We had a wonderful time during our stay, but we noticed some areas where the staff’s attitude towards guests could be improved. Still enjoyed every other area of our stay.

Partner

10/10

Exceptional

07 Jul 2026

Conor

This was a great place to stay. The scenery throughout this hotel was amazing with a palm tree in every view. Great pools, great beach, clean hotel rooms. Love the outdoor barbecues and the Japanese restaurant. Juan Jalpay was our butler and he was so amazing and helped us with everything throughout our stay

Partner

4/10

Poor

07 Jul 2026

Anthony Ralph

The property is well maintained and the employees were very friendly. The rooms were clean mainly. The restaurants were all very nice.
The problems started from the beginning.
We had two separate rooms and both tv’s would automatically freeze constantly every 5 to 10 minutes while watching.
My tv didn’t have a remote so it wouldn’t turn off for 2 days until they finally brought one.
Both rooms never had hot or warm water showers.
My friends room wasn’t cleaned and had to call for clean towels. What was delivered was a bunch of floor mats.
To get to practally any place at the resort you had to call for a ride. When I called it would ring and ring and ring before anyone answered. One of the evenings I called and no one came to pick us up so we missed our dinner reservations.
The resort is very large and offers a lot of amenities but needs a little more checking on requested services.

Friends

10/10

Exceptional

07 Jul 2026

Elena

Great hotel, spacious and clean room, excellent products of hygiene, comfortable bed. Food good prepared and multiples options. Staff professionals and friendly.

Family_with_children

10/10

Exceptional

07 Jul 2026

Angel Garcia

This place is amazing This place is wonderful, mainly because of the staff. We stayed in room 1562 and everything was great. The guys with the carts were lovely, the waitresses were wonderful, everything in the lobby was great. I could spend a whole year there getting to know all the staff; they are such beautiful people. I never missed a smile. // Tourists: Please be more grateful and tip. Treat them better; they are there to make us happy. I didn't see many people tipping, and that hurt me a lot because they work so hard.

10/10

Exceptional

07 Jul 2026

Víctor

We had an amazing experience at Family Selection at Grand Palladium Punta Cana, and our mayordomo, Robinson, truly made our stay even more special. Robinson was always kind, professional, and attentive to every detail. He went above and beyond to make sure we had everything we needed and was always available to help with a smile. His outstanding service made our vacation so much more enjoyable. Thank you, Robinson, for your exceptional hospitality and for making our stay unforgettable. We truly appreciate everything you did for us and hope to see you again in the future!

Family_with_children

10/10

Exceptional

07 Jul 2026

Chuong Ky

Excellent service from Raul

Family_with_children

10/10

Exceptional

07 Jul 2026

Iacovos

From the moment we arrived everyone made us feel like family. We were welcomed by Louis the driver of the golf carts and he immediately set the tone for the trip with his energy and enthusiasm. We were then introduced to our butler Franklin who couldn’t have been more helpful and answered all of our questions and concerns quickly without ever making us feel like a burden. He was able to address all of our needs almost immediately. It was honestly impressive considering it’s a large hotel with many guests to answer to. Daniel at the family selection pool was kind and so willing to help, going out of his way often to make sure our trip was as relaxing and comfortable as possible. And Chanel at the bar outside of bamboo was honestly the best bartender I’ve ever met and made the most amazing drinks. He was even so kind and made come back the next day for a ‘surprise’. Turned out he bought our kids each a small toy as a present. Constantino made check out a breeze. Our room was kept beautiful by housekeeping who would even leave small treats. The restaurants were great. We loved the nest, the hibachi, es niu, and la paisana. We will definitely be back!

Family_with_children

10/10

Exceptional

06 Jul 2026

Maria

It was a great family experience, I highly recommend

Family_with_children

10/10

Exceptional

06 Jul 2026

Eliazar Gomez

I lake everything.

Family

10/10

Exceptional

06 Jul 2026

Anastassiya

Good hotel

Family_with_children

10/10

Exceptional

06 Jul 2026

Anthony

We had an amazing stay at this resort! From the moment we arrived until the day we left, everything exceeded our expectations. The property is beautiful, well maintained, and offers so many activities and amenities to enjoy.
The entertainment was outstanding and kept us engaged every day and night. There was always something fun to do, and the shows were energetic, professional, and memorable.

Our butler Constantino (Grand Palladium Bávaro Select: Family Selection) provided exceptional service throughout our stay. He was attentive, knowledgeable, and always checked in to make sure we were enjoying our experience. Whenever we had a question he was available any time of the day even after his work hours. His dedication truly went above and beyond.

One moment that really stood out was when we had made reservations for the Chic Cabaret. Instead of having us return to the lobby, he met us on the beach on the other side of the resort to sign a document stating that we’d pay during our check out. That level of thoughtfulness and convenience made a lasting impression.

He is a true gem and a gentleman who genuinely cares about his guests. My wife and I were extremely satisfied with his assistance and appreciated how he helped us navigate such a wonderful resort. His outstanding hospitality made our vacation even more enjoyable. Thank you Constantino for your outstanding hospitality. We can't wait to come back!

Partner

8/10

Excellent

06 Jul 2026

Amber

Me and my husband came here for three nights. Hands down to the garden staff, the whole complex is stunning. The rooms were incredible, I was very impressed by the size, the cleanliness and comfort. For food, it was a hit and miss. We tried the adults only Italian à la carte - not good. The timing of meals coming out was weird (my starter and main came together then when I was done my husbands starter and main came together). Very average. We tried the Indian restaurant - don’t bother. Really bad go at curries. The Asian restaurant was the best of the three. Buffet wise - what you expect. Really loves the on-site coffee shop, really lovely staff and great coffees! The pools were nice, could do with a scrubbing. Strangely very warm water in the pools? Could be child wee for all I know ha. The stand out is the beach. We spent most our time at the beach, and the staff at the beach bar are exceptional. Ignore this seaweed hysteria. It’s the ocean, of course there is gonna be seaweed. I’ve seen way worse in the uk. WiFi is good! They have pool towels which is great. The sports bar was great for watching the World Cup. To be honest the best service was here.

Partner

4/10

Poor

06 Jul 2026

Faith S

This resort is nice but the staff’s attentiveness to customers needs and access to restaurants were not good!

Family

4/10

Poor

05 Jul 2026

Simone

The food at all buffets were about the same and seasoning lack quality for a five star resort. I booked 2 rooms and was unable to make reservations for both rooms. As a result I had to rely solely on my butler Hector to make reservations and his customers service lack the standards given I was a VIP customer. I had to make multiple request to get minibar restock although my room service light was always green. This request included asking the butler,the housekeeper, and finally after complaining to front desk noting I would be rating the resort poorly my minibar got restocked. If this resorts wants to continue to attract tourists the food quality needs to be improved within the buffet with more options especially if you are not going to allow guests to book al carte restaurant. In addition training your employees on excellent customer service as clearly their is a gap. The advertisement for 15+ restaurants options when your app doesn’t allow booking and butler doesn’t always respond with restaurant options is misleading and I do NOT recommend this resort to anyone who’s accustomed to five star resort experience with all inclusive options.

Family

6/10

Pleasant

05 Jul 2026

Donald William

The resort was nice. Typical of the Caribbean all inclusive resorts we have stayed at in Mexico. The only complaint we really had was the air conditioning in our room. They worked on it a couple of times, but it was never really cold.

Family

10/10

Exceptional

05 Jul 2026

Charlene

Cristiano and Robinson and Willy were amazing during our stay. They helped us with any and everything. We will definitely be back.

Family_with_children

10/10

Exceptional

05 Jul 2026

Miguel Angel

Personal muy atento y amable. Instalaciones impecables. Servicios y restaurantes muy buenos!

Family

10/10

Exceptional

05 Jul 2026

Corben

Juan was an excellent source of information and assistance. He really helped our trip out a lot!!

Partner

10/10

Exceptional

05 Jul 2026

Kristina

Just returned from a week at Grand Palladium Select Bavaro—fantastic stay! The service was great, especially our butler Juan, who went above and beyond. Our room was modern and spotless, the beach was gorgeous with plenty of natural shade, and the food was delicious with lots of variety. Highly recommend!

Friends

10/10

Exceptional

04 Jul 2026

Erika

Great for families traveling with children

10/10

Exceptional

04 Jul 2026

Juan

El Mayordomo Juan muy servicial. Nos hizo las mejores vacaciones en el Hotel El Grand Palladium Family Selection. El bartender de la barra en la piscina Carlos muy bueno. El personal muy amable y dan excelente servicio. El hotel muy lindo. Las comidas a otro nivel.

Family_with_children