Impressive Punta Cana

Dominican Republic , Punta Cana
BAVARO, Av. Alemania A-B 108
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100 reviews shown

6/10

Pleasant

11 Mar 2026

Qunshayla

For the price of the resort I wasn’t very pleased. Food was not pleasing. And if you’re seasoned this resort is not for you.

Partner

10/10

Exceptional

23 Feb 2026

Chad

We had a great time. Close to the beach plenty of pools and the food was good. Everyone is very polite and helpful. We will be back🌞🌴🍹

4/10

Poor

22 Feb 2026

Christopher

The amenities and the food I paid for the premium it was definitely not worth it. They said I had a tropical view. I was looking at a courtyard. Everything they told me was half truths and whole lies.

Friends

10/10

Exceptional

08 Jan 2026

Felipe

Clean room and the staff are very helpful I enjoyed my stay

Business_and_leisure Self

6/10

Pleasant

03 Dec 2025

JACQUELINE

Impressive is not a bad resort , what made it so horrible for me it was my encounter with upfront customer service. I would hoped they do at some point improves on that dept . What made it special the rest of the trip ,to us it was the people that work within for impressive that we met along the way . First Rainer ( maletero) from picking us up to bring us to our room made the bad experience from front desk so much better for us . A few amazing staff members from the Buffet, Esperanza, Martha, the juice bar lady and some of the cook line folks -Thank You for treating us like family ! Great entertaining group ! Thx for spaghetti for taking the time to get to know you better . Keep up that spirit .
Beautiful Beach view , and it was clean the whole time we were there !

Leisure Family

8/10

Excellent

16 Nov 2025

Sanche

Nice staff

10/10

Exceptional

26 Oct 2025

Sandra

Todo muy bien no tengo queja gracias por hacer de mis vacaciones todo especial

Leisure Family

10/10

Exceptional

20 Oct 2025

Robert

Pool bar Service good job

10/10

Exceptional

20 Oct 2025

Glorianne

Really good

2/10

Poor

16 Oct 2025

Malay

My Son and I booked 4 nights at Impressive and left after two nights .We were not impressed ! The room we stayed had mosquitoes. There were signs of mosquitoes on the wall . We got bit all over our legs and arms. We didn't have running water for three hours . Had a hard time booking restaurants too.

Leisure Family

10/10

Exceptional

13 Oct 2025

Jorge Luis

Amazing

Leisure Family

2/10

Poor

12 Oct 2025

Michelle

Inconsistent drinks- poor wait staff- very unfriendly

Family

2/10

Poor

08 Oct 2025

Cristobalina

Staff there don’t care to make people wait they where rude especially the chef at the Asian food spot

Leisure Family_with_children

10/10

Exceptional

03 Oct 2025

Rita

I had a great experience at impressive overall- food was okay except for the on the grill food was awesome, unfortunately we only got to go one time there was no availability as you have to make reservations. the only downside of this resort is the beach is dirty due to seaweed and the smell

10/10

Exceptional

14 Sep 2025

Darlene

People's friendly. And safe environments. The concierge was very nice and helpful.

Leisure Family

10/10

Exceptional

11 Sep 2025

osvaldo

Lo mejor de lo mejor

Family

10/10

Exceptional

23 Aug 2025

Susana Macias

This was a great place overall. The only downside was the beach water with all the stinky Alger so couldn’t get in and would have liked to.

Leisure Family

6/10

Pleasant

20 Aug 2025

Odalys

...

Leisure Family

10/10

Exceptional

19 Aug 2025

Tomas

The view and hospitality.

10/10

Exceptional

16 Aug 2025

Jhonathas

Excelente

Tive uma Excelente estadia! Ótimo para estar com a família e descansar! Fomos muito bem tratados! Com certeza voltaria

Friends_and_family Family

4/10

Poor

14 Aug 2025

Ingrid

food was good, staffs good but it was a bad smell in the resort. pools were dirty.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Naseema

Lovely

Leisure Partner

6/10

Pleasant

10 Aug 2025

diana

El aire acondicionado en las habitaciones no se sentía y/o no habia. El personal es excelente muy amables, pero los supervisores en el área de buffet trataban grosero a lis empleados. Comida fria en buffet, pero puede mejorar, No volvería por lo del aire y la poca atención a la situación

Leisure Partner

10/10

Exceptional

05 Aug 2025

Josue

Good

2/10

Poor

03 Aug 2025

Gloria

It was not what I was expecting the food very bad nothing to do in there

Leisure Friends

6/10

Pleasant

28 Jul 2025

Olivia

Food options suck!

Leisure

6/10

Pleasant

21 Jul 2025

James

The food was okay, the staff was wonderful except in the buffet as you could not get silverware. The pool was not as clean as I would have expected

Leisure Partner

8/10

Excellent

07 Jul 2025

Francismaris

Me gusto que tuvieran muchas actividades para los huespedes, los empleados muy amables y serviciales. No me gusto el buffet necesita mas trabajo

Leisure Partner

8/10

Excellent

01 Jul 2025

Ghazal

- Registration was busy at arrival
- Helpful staff
- Nice swimming pools for kids
- food was good

Leisure Family_with_children

4/10

Poor

24 Jun 2025

Dustin

Glad we only had to stay one day.

Leisure Family

4/10

Poor

31 May 2025

Cesar

A lot of mosquitoes, room was too fall from everything. Stuff need to learn more about customer services and food was not that good

Leisure Family

6/10

Pleasant

14 May 2025

Kyle Brian

This property has declined since we went 2 years ago. The staff was not as pleasant and we saw a few roaches which we did not see 2 years ago. Overall we really like the property but it could use some renovating and entertainment does not begin until so
time after 2-3pm, not even music. We booked six rooms, in one room the bathroom ceiling looked like it was going to come down and the safe didn’t work. The AC was decent except for one on or two occasions when i got really hot. Our room overall we did not have major issues. They are now plugging the bathroom drains with coffee packets i’m assuming to mask the sewage smell you will pick up here and there on the resort but it was everywhere only in a few remote spots. Overall i love the location but due to the conditions, I would not return for a third visit. This being our second time there.

Leisure Family

10/10

Exceptional

12 May 2025

Osvaldo

All staff is very friendly.... had an issue with a long line at checking and check out but apparently is a temporary issue...while they fix the area.... other than that I would definitely recommend this resort.

6/10

Pleasant

26 Apr 2025

Amanda

When we arrived to the property, they wanted to charge us again because they couldn’t confirm payment from Expedia. We were tired and this debacle took about 45 minutes to remedy. Then we weren’t properly versed on the dining options. By the time I went online to make reservations, they were all booked limiting us to the buffet. Some of the staff were outstanding while others were not very accommodating. Bar tenders were in short supply, but we made the best of it. All in all our time at Impressive was decent not Impressive. I would suggest looking at other properties for more options.

Leisure Family

6/10

Pleasant

22 Apr 2025

Ricardo M.

The staff is great and polite. The hotel is a little run down. The first room we went into smelled like someone died in there. They changed our rooms which was good. They wanted to charge us $300.00 each person to get premium service. I thought that was ridiculous when we paid for all incusive.

Leisure Partner

6/10

Pleasant

19 Apr 2025

Salima

Good price. Quiet. Very relaxing.

Leisure Self

8/10

Excellent

19 Apr 2025

Dalmo

Amazing staff

Leisure

6/10

Pleasant

30 Mar 2025

Michael

We could not get premium when we booked in November. When we got there in March we were told no premium was available to upgrade. We didn't care about the premium room but we did want the premium alcohol and pool access. They need a premium package that is not tied to the room. They are leaving money on the table. This is my second time in the DR and if I go back im staying at the Hard Rock again. Way better experience there

Leisure Friends

6/10

Pleasant

24 Mar 2025

Michael

Went with four guys… here’s the list….

Get the reservation booked and call them to upgrade. You receive better reservations, better rooms, and better alcohol choices.

The beach is beautiful. The pools are numerous, and lots of fun. Bathrooms everywhere. There aren’t enough bartenders to handle full capacity so you’ll be waiting for drinks. Bring a yeti to double up servings to limit wait times. Restaurants are great if you can get reservations….

The rooms are simple and plain. For us four guys it was a shower, a little tv while getting ready, and a solid bed to sleep in. We were never in the room otherwise and didn’t really need something extraordinary.

It is what it is. 6.8-7.2 for regular and 8.2-8.4 probably with the premium upgrade. We knew what we were getting into and were ok with it. If you want no frills and ok with the basics, book. If you need something a little more, don’t.

8/10

Excellent

11 Mar 2025

Mary Therese

Beach bar needed more help. Put you in a line that could take up to a half hour to get a drink. Solicitors to buy additional stays were ridiculous. Which is normal at every resorts. Did enjoy the food and staff was kind.

Leisure Family

10/10

Exceptional

02 Mar 2025

Angelo

I updated my stay to premium and was very happy with it

2/10

Poor

19 Feb 2025

Verified traveler

Not worth spending your time and money here

Upgraded to “premium” but everything that was supposed to be premium was on the opposite end of the resort from all premium amenities. We got locked in our room due to the lock breaking. Then after it was “fixed” the door would still not open. One of us was locked in while one was locked out of the room. Couldn’t make reservations at restaurants even though the premium butler was supposed to do it. Food was horrible. I Could go on with more issues we had but basically the message is choose a different resort.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2025

Ariel

The location by the sea, the breeze and the pleasantness of the place make it a good destination.

La ubicación junto al mar, la brisa y lo ameno del lugar lo hace un buen destino.

Leisure Partner

10/10

Exceptional

03 Feb 2025

Heather R

Staff were friendly and wonderful. Beach was clean and welcoming. We enjoyed our stay.

6/10

Pleasant

18 Jan 2025

Shirl

It was just ok. Had to keep calling and asking for wash clothes and once they bring them it was never enough. Communicating with most of the staff was terrible.

Leisure Friends

10/10

Exceptional

17 Jan 2025

Andres

Very good hotel!

8/10

Excellent

16 Jan 2025

Edy

Mostly everything was 8.5/10

10/10

Exceptional

14 Jan 2025

Livingston

Love the overall design..rooms are clean
Love the staffs..they were super friendly and helpful
Especially Gio and Wilmer 💕

Leisure Friends

2/10

Poor

11 Jan 2025

Alexander

Decent property although when we were there, they closed down one pool and also charged my over $700 more for a \"mistake\" Expedia made. The also boasted of a youth center/play room that was closed down as well. Their website listed activities and implies the difference between ones included and ones you pay extra for. They don't have ANY of those activities for free and partner with local vendors for that. One thing we absolutely did not like was that they work VERY hard to pressure you to get into a time share presentation. We were totally blind-sided by this and a \"free breakfast greeting\" turned into a time share presentation. The front desk is a mix of amazing people and people with horrible attitudes that argue with you (and I'm a pretty easy going guy). Our check in took a little over 2 hours. We were told pool closes at 7pm and around 6:15 a life guard told us they were closing soon with a bad attitude... On the other side, they also had some amazing people who were very good and attentive. I will NOT be going back to this place.

Leisure Family

2/10

Poor

09 Jan 2025

Endri

Horrible smell on our room called freaking million times rude team members picking up the phone saying is nothing they can do or transfer to another phone line.And by the end never did something to resolve the problem. Went last night to the grill restaurant ordered an expensive wine and ended up being expired with something inside horrible speeded 70$ and couldn't drink the whole bottle and no-one replace or make an discount on it . Never back on this resort and i don't recommend it

10/10

Exceptional

08 Jan 2025

Stuart

I had health concerns during the beginning of this trip which introduced many challenges.
Staff were very helpful. Especially their phone operator, Joselin.

Leisure Self

6/10

Pleasant

07 Jan 2025

RUBEN

Pros:

- If you can upgrade to Premium, don't hesitate. The standard rooms are below average, but the premium ones are rather big. It's like a whole different experience. It includes a butler service, very useful to coordinate the restaurant reservations (make sure you tip them properly and in advance). Premium includes also a private section of the beach in which there are always available hammocks.
- The Japanese restaurant was a lot of fun.

Cons:

- The buffet is below average. They provide a minimal number of tongs, so they end up being used to pick up all kinds of food. This is unsanitary. I am allergic to fish, and they place the fish and the meat next to each other--one night I was planning to get meat, but lucky me noticed the tongs had pieces of salmon.
- The kids club is too far from everything, very isolated, and the only way to communicate with them is to call reception so that they can forward your call to their landline. If you're not in your room, you're out of luck.
- Lots of mosquitos throughout the resort (at least at the end of December where I stayed with my family).
- Entertainment is quite poor. Night shows are amateurish. There are no slides in the pools. They run \"foam parties\" in the pools, but having drunk people around while you're with your children in the water is not pleasant, to say the least.
- No fish in the water. If you like to see fish (hey, you are in the Caribbean after all), Bavaro beach is not your place.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2025

jessica

Me and my husband have been staying at this location for the past 3 years. And it only gets better. We love the staff and treat us like family.

Leisure Friends

8/10

Excellent

31 Dec 2024

Mallory Kateri

Overall, amazing staff.

Leisure

8/10

Excellent

31 Dec 2024

tony

Front desk receptionist not helpful much

Leisure Family

10/10

Exceptional

31 Dec 2024

Rolston Cyril

Very welcoming and accommodating. Friendly and LGBTQ welcoming

Leisure Friends

8/10

Excellent

30 Dec 2024

Anna

This hotel has a very nice beach and very good staff and it is a safe place. However, for the food I would give a note:2out of 5. This area definitely is to improve.

Leisure Family

8/10

Excellent

25 Dec 2024

Verified traveler

recommended

4/10

Poor

20 Dec 2024

miguel

Eat at their buffet for a one way to a toilet seat

I've got sick almost the entire time, vomiting and having diarrhea. Buffet food handling was not good. Poorly educated employees and vulgar customers not respecting any common sense sanitization.

Self

10/10

Exceptional

19 Dec 2024

Brittany

Took my daughter for her 10th birthday she absolutely loved it there is a bit of a language barrier if you don’t speak Spanish but they try their best and very accommodating friendly staff

Leisure Family_with_children

8/10

Excellent

16 Dec 2024

Bonnie

I didnt like that the hotel was all inclusive but they try to get you to buy premium package, when I go all inclusive I feel everyone should be all inclusive. The hot tub was cold the whole week.

Leisure Family

6/10

Pleasant

16 Dec 2024

Madeliza

Not bad in all but when you are used to travel yearly over DR you can rate better the facilities . There’s non Dominican food at the buffet in all , I found at the room ( building 24) small roaches at the coffee maker area , hair at the shower and the ac were not working properly. There’s no hairdryer neither body cream at the room . The security guys at the property were every moment around and that makes us feel safe.

Leisure

6/10

Pleasant

15 Dec 2024

Betty

Very clean, food was okay, but was very disappointed that staff did not speak English. It was very hard to communicate

Leisure Family

10/10

Exceptional

15 Dec 2024

Bhawana

Hospitality services are excellent. I will always choose this resort .

Leisure Partner

6/10

Pleasant

13 Dec 2024

david

Everything was great at the hotel the employees were very helpful and friendly the only thing that was hard and Millie impossible was to get a reservation for the restaurants there were booked solid for over more than 2 weeks and I could not get in to have a romantic dinner with my wife

Leisure Family

10/10

Exceptional

12 Dec 2024

Amber

The campus was incredible! However the room we had, had a sewage smell.

Leisure Partner

4/10

Poor

09 Dec 2024

Lazaro Duglas Reyna

Unhygienic conditions, my friend and I were sick half of my trip and we had to stay at the room

Leisure Friends

8/10

Excellent

02 Dec 2024

Mikhael

Charging for a towels 30us dollars is insane

8/10

Excellent

26 Nov 2024

Carlos E.

Excelente.

Mi estadía fue muy buena. El servicio fue excelente y eficiente. La comida riquísima y los restaurantes con reserva riquísimos también. El hotel no es moderno en su estructura pero es muy caribeño y tropical. Vale la pena venir.

Partner

10/10

Exceptional

20 Nov 2024

Karla

It is a lovely resort, very comfortable and clean. Staff is nice and entertainment staff is wonderful. Would be nice if they changed up the music around the pool and the disco. Love hearing latino music but would be nice if they had a mix of all genres. More food options at the buffet would be good but there is always something to eat just the same. Snack bar is a great alternative. Overall, love this resort. It has everything we need and is not too big.

Leisure Friends

2/10

Poor

18 Nov 2024

Alexandra

For the first time in the DR, I was not expecting luxury but I was not prepared to have to leave early.

To start, check in took almost 3 hours and we didn't even get the room we reserved. What bothered me most was that before even getting a room, it was imposed on us that we should upgrade because there are two sections to the resort, the \"basic\" side and the \"premium\" side. I don't want to be bothered with that before even getting a room; that should not be the way to run a resort.

Anyway, once check in was completed for the second time and the new room was remedied and we were brought to what was reserved, the power was out so we were not able to get beach towels, use the water or the lights and the AC was broken. The linens were dirty; there was always some kind of black swipe mark, or what looked like blood or black spots. The staff barely spoke English (so Google translate was my best friend), the AC in our room broke several times, one of those times it leaked and created a puddle in the washroom, people were blasting music from their balconies and yelling until 4 am some nights, the food was mediocre, entertainment was not worth it, the beach was not cleaned many days so there was seaweed everywhere. Because talking to the staff was such an ordeal, we did not try our hand at getting refund.

We ended up flying home early so as not to have to deal with any more of it.

I do not recommend this resort for any length of stay.

We'll be going anywhere but here.

Leisure Partner

2/10

Poor

18 Nov 2024

Shirley

Horrible, horrible, the name says it all, Impressive, you will definitely be impressed at how bad it is. My room was not clean, there was a booger in the bathroom by the sink. This is supposedly an all inclusive hotel, but when I got to my room, there were two waters in the mini fridge, one Coke and one sprite. I had to call for the beer, and it was two small coors light. The stairs to go up to my room, always had a foul smell, almost like if someone had pooped on themselves. There was absolutely no space in the restaurants for reservation, which is kind of hard to believe. The buffet area wasn’t bad, in fact, I think it was the only good area. A lot of the staff from the restaurants and bars were also nice. I would never, ever, everrrrrr recommend this place.

Leisure Friends

10/10

Exceptional

15 Nov 2024

Lissy Florencia Perez de

Beautiful

8/10

Excellent

14 Nov 2024

Alina

Very nice

Leisure Family

10/10

Exceptional

10 Nov 2024

Jose F

Excellent personal

10/10

Exceptional

03 Nov 2024

James Everett Laxson

Love how the landscape has been kept natural. Therefore, it makes it difficult to manage clean up of the falling debris. They do a great job.

Leisure Family

10/10

Exceptional

29 Oct 2024

Jose Roberto

The beach clean and good service at the bar and the buffet by the beach.

8/10

Excellent

27 Oct 2024

Slava

Good service, very polite people

Leisure Family

8/10

Excellent

24 Oct 2024

Ryam

No many options in the buffet and restaurants are always fully booked. Beers are always warm, pretty common in all inclusive hotels, overall a nice hotel. Snack bar and bar in front of the beach were pretty good.

Leisure Partner

10/10

Exceptional

21 Oct 2024

jose

Good every thing

8/10

Excellent

19 Oct 2024

Andriy

Business Family

4/10

Poor

18 Oct 2024

Din

I liked only about pool party and evening concert

Leisure Family_with_children

8/10

Excellent

10 Oct 2024

Jeremiah

The only problem we had was on 2 occasions, we had staff enter our room without us saying come in.

6/10

Pleasant

28 Sep 2024

NICOLE

Fell short of expectations

Pool was very dirty. Drink cups never cleaned up increasing bugs. Waiters inattentive and annoyed if asked for anything. Check in was way too long. Nobody to seat you at restaurants. Twice our tables were given to other people when we got up to get more food at buffet. Silverware not clean and reused without cleaning. This hotel is not impressive. 2nd time staying here and has not changed in last couple years. Too bad. It has ability to be much better. Our room was very nice but shower sprayed continually outside and made it very slippery. Beds were comfortable and rooms were quiet. Would stay again at a lower price so expectations would not be as high.

Friends_and_family Family

10/10

Exceptional

22 Sep 2024

Francisco

it was amazing

10/10

Exceptional

19 Sep 2024

Paola S Reyes de

Excellent hospitality and empathy love the people the food the activities Everything is just wonderful

Leisure Partner

10/10

Exceptional

11 Sep 2024

Julimar

Me encanto mucho y sobre todo el personal bares y David en el desayuno.

Leisure Partner

4/10

Poor

11 Sep 2024

Mateo

It might be called Impressive Punta Cana but we were NOT impressed. There were a few really nice workers but for the most part the service was awful - especially at the bars. It would take 15 minutes for a drink. The rooms are not clean and the food is mid. I cannot speak more on what happened but … trust me. If you are going to this resort please upgrade to Premium. We did this halfway through our stay and it was WAY better. But the regular Impressive Punta Cana is not worth it.

Leisure

8/10

Excellent

10 Sep 2024

Shirley

We like everything about the property except the buffet, no food variety and it was extremely hot in there.

6/10

Pleasant

09 Sep 2024

Karen

Overall it was a ok stay. Lack consistency in all areas. Housekeeping, food, staff, but it was good for what it was. Good for the budget traveller.

Leisure Partner

6/10

Pleasant

08 Sep 2024

William

Average All Inclusive. Definitely not a 5 stars hotel. Check in and out terrible Be prepared to be solicited for a vacation club at all time. Pool, bars, and reserved restaurants, menus and staff 5 stars. Main buffet need a lot o work.

Business Family

2/10

Poor

07 Sep 2024

Alexis

Food was terrible and not too many food options.

Leisure Family

8/10

Excellent

07 Sep 2024

michael

Kkk

2/10

Poor

03 Sep 2024

Charles

This was the worst resort I’ve stayed at. From day one issues . Check in says 3pm they did not have my room available until 4pm. To boot we finally got to our room and no water. The place gave us a run around of when it will be on. To make matters worse we let staff know the room had a stench to it they chalked it up bec there was no running water. After the water coming on at6:30pm the smell persisted throughout our whole stay. All they did was bounce us around from person to person with no one truly helping us. No free credit night upgrade nothing. They were late checking us In, no water and we missed our dinner reservation because we were not able to shower. So disappointed and saddened. Not even Expedia customer service could get them to help us because their service is horrible yet they are down your throat to upgrade or buy time shares . We asked to speak to higher ups and they made us write a lame letter which I’m sure no one would ever get back to us . I want To actually dispute my stay with my bank because the service we payed for was sup par if at that . I truly Think we should have been refunded a night or atleast upgraded which they never did . Please don’t stay here save yourselves the addiction. P.s go on tik tok there plenty of videos recounting their horrible experience on Impressive . The name impressive doesn’t match the resort because it was nothing but impressive especially the customer service.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Lisa

Todo estaba muy bien

8/10

Excellent

02 Sep 2024

Didier Alexis

Estuvo excelente me encanto , lo unico que deberian mejorar es la señal del wifi

Leisure Self

10/10

Exceptional

31 Aug 2024

Lorena

Excellent service

Leisure Family_with_children

6/10

Pleasant

30 Aug 2024

Verified traveler

Experiencia única

Tuvimos una muy buena experiencia, sin embargo, durante nuestra estadía hubo una avería la cual nos dejó sin agua en el cuarto y no nos sabían decir con exactitud cuánto se demoraba lo que nos causó preocupación para llegar a tiempo a nuestras reservaciones. Además, la puerta para acceder al cuarto en ocasión se trancaba y teníamos que hacer todo un proceso lento y lleno de espera para poderla abrir nuevamente.

Partner

10/10

Exceptional

24 Aug 2024

Kimberly

Property is great overall. Front desk needs to answer the phone. They never answer the phone. Willie and Elisena were great at the bar!

8/10

Excellent

21 Aug 2024

Milla Fioreti

We stayed from 8-15/24 to 8-21/24
We loved the beach it’s beautiful and lots of sand area !
Room was okay . The a/c didn’t change the set temperature, the tv wasn’t great , the mattress was hard but the room was okay !
The food was 6/10. Lots of repeated options so you kind of get tired to see the same type of food on several meals but it was good ! Not excellent but good ! The pools were great ! We loved our stay

Leisure Family