Best Western Inn & Suites

10/10

Exceptional

02 Jun 2026

Stefany

Very good for its price

Family_with_children

10/10

Exceptional

02 Jun 2026

Biviana

It was great!! I especially loved that they serve good breakfast

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Leslie

We liked the location…

Partner

10/10

Exceptional

31 May 2026

Donald

Honestly one of the better experiences I’ve ever had with the whole fam bam going on a shorter vacation. Place was clean, staff was awesome and the breakfast was solid asf! Easy stay with no inconveniences to speak of- as a family of four we loved it. Also-the hotel is near just about all the main family friendly beaches and experiences! Couldn’t go wrong.

Family_with_children

8/10

Excellent

31 May 2026

Olivia

Overall this is a good and affordable hotel. When I travel I like staying at Best Westerns and this is one I would return too as well. The breakfast was good except the eggs were powdered but other than that everything else was good. I loved the waffle machine. The room was clean and bathroom well stocked. The body wash and shampoo were very nice plus the water was soft. So there was no problem rinsing off. The parking was good too. No trouble finding a spot. It was close to SeaWorld and Old Town San Diego. Overall a thumbs up.

Friends_and_family Family

4/10

Poor

28 May 2026

Amber

It smelled like urine and or chemicals. There was lots of construction going on so it wasn't pretty to look at and a lot of noise.
Pool was dirty and there was no skimmer to clean it.
The internet went out and there was no hair dryer or extra blankets in the room

Family_with_children

6/10

Pleasant

28 May 2026

Kevin

The property was clean. It was a little bit older. The pictures were definitely AI and a little bit misleading but overall it was a decent hotel stay

Family_with_children

8/10

Excellent

27 May 2026

Pam

The carpet in the room was dirty. Breakfast was good.

10/10

Exceptional

27 May 2026

Elvia

Las personas que trabajan son muy amables y servicial.

Family_with_children

8/10

Excellent

26 May 2026

Todd

The property is in a great location, close to the beach, SeaWorld, food and I’m sure other things. Rooms were spacious and clean.

The room was a bit warn as the sliding door latch was broken, bathroom door handle was finicky and the room smelled musty. They were remodeling a section of rooms next to ours, so maybe our will be in the next group

Overall I’d stay again

Family_with_children

10/10

Exceptional

26 May 2026

Melanie

The staff at front office was amazing. They went above and beyond. We had a great time staying here. Breakfast was good..pool was clean and a lot of fun especially hot tub!

Family_with_children

2/10

Poor

26 May 2026

Amy

Check in 4pm, check out at 11am, want room 24 hrs. Not this one. Try to pre-check in. Lady was rude and act pissed out, I ask use restroom, she told us no. I paid with hotels.com, but extra $150.00 & if I goes back card. 7/10 business days. That is a joke. & parking is $26.00 a day. No cameras why charges parking. I order a king w/couch. I didn’t get that. We got a buck bed. Couldn’t sit on it because we both over 100 pounds. Breakfast is a joke. We with @ 645am. Only coffee, waffles, cereal or muffins. Eggs & meats & potatoes not ready. Breakfast 6/9am. Outside pool nice size very cold. Spa only for 6 ppl. There was a line to get in & bath water. Not hot. & room next a fwy, windows need be replaced w/so hear fwy all night. & shower floods the whole bathroom floor &out the bathroom. Refrigerator was smaller than a apartment building. Microwave doesn’t even work. The only good thing that they have was there’s two TVs in the room. There’s two elevators one’s really nice and one looks like a Hort mess. We tried to take the stairs, but they’re not up to code. I could’ve fallen and sued you guys. I don’t think we’ll stay here again. It was a joke.

Business Partner

2/10

Poor

25 May 2026

Marcos

The hotel cancel my reservation

Partner

8/10

Excellent

25 May 2026

MARITZA

It was nice stay but couple things, not all our outlets were working, the shampoo conditioner soap was empty and the gym is very small no weights. It is a little older hotel but was still decent

Friends_and_family Family

6/10

Pleasant

25 May 2026

Gerardo

The room and location was great. But the elevator broke down on us and the parking isn’t great.

Partner

10/10

Exceptional

25 May 2026

Bruno

Great stay. Staff was SUPER friendly and helpful.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Sia

I like the size of the rooms. But there is a smell in the room. Pillows flat and hard. Not fluffy.

Family_with_children

8/10

Excellent

24 May 2026

Jesse

I've stayed at other Best Western hotels, and this is the first one where they charged a deposit (refundable within 5 days) and a parking fee. They need to pay attention to the shampoo refills in the rooms. The breakfast was really good, and the staff was very friendly!

Partner

8/10

Excellent

23 May 2026

Nubia

Staff was sooo nice. Property needs major updating. $500 for two nights was not worth it

Family

10/10

Exceptional

23 May 2026

Jessica

The room was clean and comfortable. The breakfast was good and they changed it up so that was a bonus.

Friends_and_family Family

8/10

Excellent

22 May 2026

Armida

Two things I didn't like: 1) The hotel was undergoing renovations and 2) There was a lot of very loud activity in the hall outside my door at all hours with people constantly coming and going, talking or yelling, opening and closing the very heavy room doors, and some very annoying people heavily and repeatedly knocking on someone's door.

I wish the rooms were more soundproof.

Self

8/10

Excellent

21 May 2026

Zachary Ray

Good place to stay even tho it was under renovation

Friends

4/10

Poor

20 May 2026

Alayina AllenGabriel

Breakfast was terrible! Beds are wore down pretty bad rooms are very old, the only good things about this place is the pool and hot tub and our housekeeper did a good job with our room

Family_with_children

10/10

Exceptional

20 May 2026

Daisy

It’s really nice hotel with breakfast included, but If only it was closer to certain places but great for those who drive or rent a car

Family

8/10

Excellent

19 May 2026

Erica

Breakfast was great, mix of eggs and meat with options like waffle machine or oatmeal. Staff was very helpful and great. 1st roomed had a bathroom door issue but was immediately moved with no issues or questions. I did not know the parking charge until after I booked the room.

Family_with_children

8/10

Excellent

19 May 2026

Ardith

The breakfast was great.

Partner

10/10

Exceptional

18 May 2026

Jane

The room was super clean and the bed was comfortable. The water pressure in the shower was lacking. We were on the second floor and it shouldn't of been so low. The breakfast is very nice and lots to choose from! The jacuzzi was nice and clean and perfect for a day after going to SeaWorld. CON: parking is $26 a day and wish we would of used the street parking. Such a ridiculous charge when you're paying to stay there!

Partner

6/10

Pleasant

18 May 2026

Stacie

Towels and pillows were older…looks like it’s getting a renovation so just keep that in mind. Otherwise than that it’s a nice secured space.

Partner

8/10

Excellent

18 May 2026

Shirley

Very clean and very peaceful, went on the weekend and it was quite packed but the hotel and staff accommodated very well including their breakfast and lounge area. Pancakes served ready to go !

Partner

10/10

Exceptional

17 May 2026

Marteen

Staff was wonderful! Absolutely no issues

Family_with_children

6/10

Pleasant

17 May 2026

Danessa

There was black hair all over the floor and a stain on the couch and bed, & the elevator from the parking garage was ghetto. But I feel like the room was average clean and the water was hot and had good pressure. Staff was friendly too.

Family_with_children

8/10

Excellent

16 May 2026

Michelle

Stay was overall good. Hotel is under renovations so parking is super limited and the hallways are super chaotic. Our room was clean and comfortable which is always great. Breakfast was decent, very crowded as the hotel was full but overall not bad. Lots of teens so it was loud all hours of the day and night which I didn’t love. Would stay again though.

Friends_and_family Family

4/10

Poor

15 May 2026

Renaye

Upon checking in, it was quite extensive as it was not made clear upon booking that the property did not accept cash, as we are from out of town it was hard to get money onto a card. The second room of the hotel for the first 2 1/2 days smell like extreme sewage as there was some sort of sewage issue going on. If it weren’t for the nighttime front desk staff, we probably would have not stayed here. It probably will not be staying here again if we decide to vacation in San Diego again.

Family_with_children

8/10

Excellent

15 May 2026

Heinrich

Clean room, good breakfast

Partner

8/10

Excellent

15 May 2026

Ray

Nice staff and room, but horrible breakfast.

Family_with_children

10/10

Exceptional

13 May 2026

Gladys

Clean and very nice. Can’t complain.

Family

10/10

Exceptional

13 May 2026

Tamara

Staff was all nice, rooms are clean and comfy. Great complementary breakfast. Good location, not far from activities.

Partner

8/10

Excellent

13 May 2026

Lashe

The hotel didn't look the way I reserve it on line room looked totally different

Friends_and_family Family

2/10

Poor

12 May 2026

Zahid Ahmad

You pay for the room but then they keep adding More extra charges to your bill. Ridiculous.

Family

10/10

Exceptional

12 May 2026

Carol

Breakfast has limited choice and space but overall its fine.

Family_with_children

4/10

Poor

12 May 2026

Gilberto

We’ll start with what we liked: the room had a bunk bed, which the kids loved, and they had their own tv. There were also AC units for both sections of the room. The staff was also super friendly and brought us a hair dryer minutes after we asked for one.
Unfortunately, there was more disappointment than expected. The bunk bed had visible gum stuck on the ladder, and the bathroom was missing supplies. We switched rooms, and the second room was missing a (or any) trash can and a hair dryer. The bathtub curtain looked like it had mold in one corner. The TVs were set to such high contrast that fair skinned characters in shows were practically clear, and you can imagine what everyone else looked like. The fitness room has a treadmill, and elliptical, and a stationary bike, and three medicine balls. It looked like something you’d cobble together with finds from garage sales and OfferUp to prove you intend to work out, eventually. The water cooler in that room tasted like the freshest ocean water money could buy. At breakfast, the menu offered pancakes that were steamed? Microwaved? Who knew with those stale edges. The sausages were somehow overcooked AND undercooked at different points. The cereal choices were basically a variety of sand flavored selections. One elevator looked like a horror movie style trap, and the other had an expired permit proudly displayed. If this is all par for the course that is best western, I will pass every time. There’s more, but character limit.

Family_with_children

8/10

Excellent

11 May 2026

jene

I like that it was free breakfast. My room was along the freeway side but I slept well.

Family_with_children

10/10

Exceptional

11 May 2026

Catherine

Simple - clean - convenient

Business Family_with_children

8/10

Excellent

11 May 2026

Ibrahim

The staff was great, but the room had stains on couch and the

2/10

Poor

11 May 2026

Pamela

Sofa bed was horrible all the metal frames could be felt. Beds were tiny and also not in the best shape. Staff was helpful and friendly. But did not get to rest as we wished

Family_with_children

10/10

Exceptional

10 May 2026

Ronald

We had the suite with the bunk beds and it was perfect! Dad with my son and 2 of his friend's on a SeaWorld trip couldn't have been better spent! And the breakfast was to die for! The boys definitely ate the weight!

Family_with_children

10/10

Exceptional

10 May 2026

Cynthia

Rooms were clean, staff was great

Family_with_children

10/10

Exceptional

10 May 2026

Johnny

Well maintained, great staff and amenities.

10/10

Exceptional

08 May 2026

Juan

Traveled from Las Vegas to San Diego and had a great experience. Everything was conveniently close by food, transportation, and lots of things to do. The staff was very helpful, the environment was very clean, and everything felt organized. Would definitely come back next year!

Family_with_children

8/10

Excellent

08 May 2026

Dave

Breakfast was great, pool was clean, room needs some tender loving care. Thought it was silly to have to pay for parking

10/10

Exceptional

08 May 2026

Lawrence

Breakfast was good, not great. Too many people for staff to oversee.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Steve

Breakfast good and room was good size

Partner

8/10

Excellent

05 May 2026

Annmarie

Nice place very close to many places

Family

6/10

Pleasant

05 May 2026

Cesar

Breakfast was kinda mid tbh. Staff was very nice. Slightly run down in general. Had to pay for parking since there’s no parking nearby on the street. Bathroom kind of small. Beds were comfortable and didn’t smell bad. Overall average to slightly above average

Friends_and_family Family

2/10

Poor

05 May 2026

Kristin

Room was dirty, altercation happened on my floor and no one would answer at the front desk. Did not know about the $26 fee per night to park. Food was not cooked all the way fro breakfast.

Family_with_children

10/10

Exceptional

03 May 2026

Lori

The staff was friendly and helpful

Family_with_children

10/10

Exceptional

03 May 2026

Leilani

Breakfast was great.

Partner

2/10

Poor

01 May 2026

Ryan

When I called for a crib morning of check in, they said no problem. However when I checked in they said it’s based on availability, which makes sense but that is NOT what I was told. So no crib the first night. If I had known I would have brought my own. Oh by the way the “crib” is a pack n play.
The floor smelled like weed on my floor, seems they couldn’t figure out who it was.
The room layout of the room is was odd and the pictures are misleading.
One overnight staff person was rude and dismissive when I inquired about the STRONG natural gas odor in the lobby. Worst hotel experience I’ve ever had, will not stay at any Best Western again.

Family_with_children

10/10

Exceptional

30 Apr 2026

Vanessa

Breakfast was amazing so many options and a clean room

Family_with_children

10/10

Exceptional

29 Apr 2026

Shanika

Clean room and great customer service.

Self

10/10

Exceptional

28 Apr 2026

Agnes

Staff was very friendly and very clean facility.

Family_with_children

10/10

Exceptional

27 Apr 2026

Mariah

Clean room and the staff was very nice and friendly

4/10

Poor

27 Apr 2026

Alejandra

I stayed on the 2nd floor. The elevator to go up had walls covered in cardboard & pool noodles on the rails . The door squeaked as it opened/ closed . Got to my floor and the carpet was covered in plastic , vents were popped off the ceiling . Noticed it was under construction, but it was pretty dirty .. as in crumbled food on the floor everywhere. My room had no hand soap. The bathroom wall had something splattered on it . Breakfast was bland. Potatoes looked like they were just cut up and sautéed with no salt or seasoning. Sausage was dry . Pancakes were cold. Btw parking is $26.

Friends_and_family Friends

4/10

Poor

26 Apr 2026

Angelica

Pillows were flat, not the usual hotel style pillows. Our beds were worn out, one more than the other. I had two queen beds, and a pullout. We did have a very stuck hair on our shampoo, which definitely grossed us out it was even still there after we left for the day and came back to a re-done/clean room. Cleaning staff were all super nice though. Parking is tight for bigger/longer cars inside the structure and some of the spots are in use due to their renovations. Hoping that helps with their future stays. Glad breakfast was included.

Family

8/10

Excellent

26 Apr 2026

Jose

Room was clean and staff was very helpful. Breakfast was good had different variety of food.

Family_with_children

8/10

Excellent

26 Apr 2026

Jeff

Our stay started off a bit rocky, there were guests staying that were very noisy late into the night. Thankfully they left and the last two nights were great.

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Zar

Under construction. Close to highway and you could hear traffic all night.

Family_with_children

6/10

Pleasant

24 Apr 2026

briana

If wanting to book specificity for the breakfast don’t do it. It was convenient and fit my large family. I really believe the breakfast could be much better

Family_with_children

8/10

Excellent

24 Apr 2026

jaeeun

There were a few pieces of cereal from breakfast on the floor under the bed. The pool had quite a few leaves, flower petals, and dead bugs floating in it. Other than that, it was nice that towels were provided at the pool, and the room—including the bed and bathroom—was clean, comfortable, and cozy.

Family_with_children

6/10

Pleasant

22 Apr 2026

Colleen

Upon arrival, nothing was explained about the amenities, not even mentioned at all at check in.
The room floor was stained and the elevators were not clean and very small. Underground parking which we found out about after further questioning the front desk agent.
The parking lot and underground parking were well lit and clean.
Definitely a kid friendly place!! Not recommended for a quiet night as children were running up and down the halls, but was easily fixed with ear buds when trying to sleep.

Friends

4/10

Poor

22 Apr 2026

Wesley

Good breakfast, and friendly front desk staff. Renovations were under way, which is fine, but it was a mess in the halls of our floor. Housekeeping service was where the downfall occurred. 3 days, and only got housekeeping once, and they only completed about 1/3 of the room.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Wayne

Breakfast buffet was quite good.

Self

8/10

Excellent

21 Apr 2026

Randy

Breakfast was good

Family_with_children

2/10

Poor

21 Apr 2026

Allie

Stay away from this hotel. The pictures are not what it actually looks like. The place is falling apart. The elevator to go up to the 4th floor was covered in stained cardboard. Leading into the room was construction plastic all over the hall ways. Getting inside, the shower was dirty. The air conditioning in the main bedroom was not working. The drawer to the night stand was broken. And the carpet throughout was damp. The smell was dingy and musty. Almost left before our night there but didn’t want to lose out on the cost.

Partner

6/10

Pleasant

20 Apr 2026

Betty

Property was clean however, the walls are super thin. You could hear conversations you could hear people doing the nasty. It was very hard to fall asleep.

Family_with_children

2/10

Poor

20 Apr 2026

anthony

They clean better the rooms. Vacuum

2/10

Poor

19 Apr 2026

Deborah

The cleanest of the room was very poor dusty now wipe down well and the restrooms were dirty. I reported it. They switched me to another room. The other room had the same issue. I just didn’t go downstairs to report it because I caught the housekeeper to tell her to wipe it down because I didn’t wanna be room to room. The staff was Franny and nice. The breakfast was good. The outdoor pool was nice. It was just my issue with the restrooms. I was very disappointed.

Family_with_children

2/10

Poor

19 Apr 2026

Anthony

★ I do not recommend this place. There was a bug in our bed first night. Walls are super thin, can hear the kids running/jumping above and kids yelling next door. Walls are so thin you could hear someone's phone going off underneath us. There is also construction going on around the hotel and on our floor with no heads up. Worst stay ever.

Partner

10/10

Exceptional

18 Apr 2026

Steve

The front desk person, Ashly was very helpful with anything we needed.

Partner

6/10

Pleasant

18 Apr 2026

Autumn

Room service was poor.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Tanya

My room had taped up covering over the carpet with duct tape.. I was skeptical of using the second elevator.

10/10

Exceptional

17 Apr 2026

Rida

Clean and new rooms with helpful staff. Breakfast was alright and overnight parking was pretty expensive $26. Overall good experience if you don’t mind paying that much for parking

8/10

Excellent

17 Apr 2026

pei

room was descent.

Family_with_children

8/10

Excellent

17 Apr 2026

Luana

Clean room, staff was wonderful, breakfast was decent and wasn’t able to use the pool as it was raining that day. The only issue was with the building itself. Our room was next to a room that was taped off as well as the floor which made our stay a little un easy due to not knowing the situation. Other than that and having to pay for parking I would recommend.

Family

6/10

Pleasant

17 Apr 2026

Claudia

Rooms could have been cleaner. Lots of dust and hairs in random places. Bathroom was a bit dirty.
We were a total of 5 ppl in the room yet the room was only set up with 3 towels. There were no pillows nor bedding for pullout bed, had to call to request extras. Pool area looked nice. Breakfast area was nice, food was good.

Family

10/10

Exceptional

16 Apr 2026

Cheryll

Clean rooms, great staff

Family_with_children

8/10

Excellent

15 Apr 2026

Peggy

Family Travel
We booked a room with a bunk bed. The room was simple, spacious, and clean. Unfortunately, the window faced the busy freeway, resulting in noisy surroundings, and the air conditioning was also quite loud. Breakfast options were basic and typical. We enjoyed the pool, and most of our time was spent sightseeing. The hotel's location is excellent for accessing various attractions. We chose this hotel mainly because of the bunk bed option and location.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Lindsay

Breakfast wasn’t the best but clean and comfortable room.

Family_with_children

2/10

Poor

14 Apr 2026

Daniel

It was Okey.

Family_with_children

6/10

Pleasant

14 Apr 2026

Eric

Room was in ok condition. Recently updated bathroom with shower and no tub. Shower leaked very badly and would flood the whole floor everytime. Apparently staff were aware of the issue but didn't offer to move us. Cleaning staff cleaned room but didn't clean floors or change bed comforter, just the sheets. Comforter had old blood stains on it. TV was broken and needed to have maintenance come plug different wires in. Breakfast was below average. No make your own waffles or pancakes, just pre-made ones, cereal options were minimal, yogurt and milk both had a chemical taste to them. Apples and oranges were the only fresh fruit, both extremely under ripened and almost inedible. No variety change over 3 days, only the eggs changed from scrambled to a super gross \"cheese\" omelet. Our party consisted of 3 families, everyone said they would not stay here again. Nothing major was wrong but all the little things added up to say we'd find other places next time.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Ginger

Clean Rooms, Friendly staff

Partner

8/10

Excellent

13 Apr 2026

Joseph

Breakfast was good. I think they said the water heater for the pool was broken, had to request towels for pool. Staff friendly and helpful

Friends_and_family Family

4/10

Poor

12 Apr 2026

Dennis

Wasnt much options on breakfast with just eggs & toast. Sinks & roof leaks. Smelled like wet moldy carpet along the hallways. Rooms were decent but WAY TOO OVERPRICED this hotel is definitely not worth $241 a night i would not recommend at all

Partner

10/10

Exceptional

12 Apr 2026

Tera

Great staff, good breakfast.

8/10

Excellent

12 Apr 2026

Kristine

Plenty of good basic breakfast options inc varied hot items daily (waffles, pancakes, sausage, and eggs). Very clean rooms and courteous staff. Pool was a little cold, but hot tub was perfect.

The main road constantly had homeless people walking through, but never had any problems or felt unsafe with the well-lit streets. It is centrally located in an easy drive to many of San Diego‘s destinations, but not walkable.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Corliss

Unbelievably noisy. No sound proofing between rooms or ceiling. Could not sleep till after midnight and woke by 6 am with kids running down halls, stomping upstairs, prolly just walking but I’ve never heard it sound like elephants in any other hotel. Stayed for 4 nights!!! People above us changed, same result. Don’t stay here if you have small kinds or relish your sleep!! The only thing staff said was to call them if it continued. We did. It still continued. Plus it’s $26 per night to park. That’s $100 on our bill. Not worth it.

Family_with_children

6/10

Pleasant

12 Apr 2026

Li

All Okay

Family_with_children

8/10

Excellent

11 Apr 2026

Tamara

I would have given 5 stars if parking was free and we had a blow dryer in our room. I had to ask for one the next day but they brought it to the room in like 10mins. Breakfast was great..we all loved the yogurt, sausage and omelette..and honestly they had a lot of options for breakfast. For the price we paid it was worth it. I liked that their laundry room is across from the pool area so I was able to throw my laundry in while the kids were swimming. We had the room with the bunk bed in it and it was exactly what i needed for me and my 3 girls. We all got a bed to ourselves. I will suggest to have more comfortable pillows for the queen beds because they were pretty flat but my kids had fluffier pillows and slept pretty good. It’s about 9-14mins from SeaWorld. Overall we enjoyed it..

Family_with_children

10/10

Exceptional

11 Apr 2026

Ernesto

A very nice stay at this hotel. Located in a great area close to everything you need.

6/10

Pleasant

11 Apr 2026

Marivic

Overcrowded pool and breakfast room! Stayed here for 4 N and came to an empty shampoo, conditioner and body wash!!! Next day , they cleaned the room but never refilled it again!
Bed sheets are dirty and smelly! Blood stains on the floor! Overpriced for a 2 stars hotel.

Friends_and_family Family