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Best Western Gastonia

Charlotte - NC · United States

360 Best Western CtView location

7.2/10Very good1,001 Reviews
Cleanliness7.2/107.2
Service8.0/108.0
Comfort7.4/107.4
Condition7.0/107.0
Location8.6/108.6
Neighborhood8.0/108.0
Value9.0/109.0
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Gastonia

The Best Western Gastonia offers all the essentials you need to stay on your game and be your best. We're just minutes away from the Charlotte-Douglas International Airport.

This newly renovated hotel in Gastonia gives you easy access to other sites and activities like the Daniel Stowe Botanical Garden, Discovery Place museum, U. S. National Whitewater Center, Carowinds theme park, Crowder's Mountain State Park and Schiele Museum of Natural History.

Our Gastonia hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as free Wi-Fi, seasonal outdoor pool, outdoor patio, free weekday newspaper and business center.

Start your trip to Gastonia with our free hot breakfast featuring eggs, breakfast meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! We also happily serve you free coffee.

Read more about this hotelShow less

We invite you to relax in your spacious guest room, which features a refrigerator and a microwave. Select rooms also feature a flat-screen TV, desk, love seat and whirlpool bathtub. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Best Western Gastonia hotel.

Book now -- we look forward to hosting you soon!

A stay at Best Western Charlotte-Gastonia places you in the heart of Gastonia, within a 5-minute drive of Eastridge Mall and Schiele Museum of Natural History. This hotel is 13.8 mi (22.2 km) from Charlotte Douglas Airport Overlook and 1.5 mi (2.4 km) from CaroMont Regional Medical Center.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. Your Select Comfort bed comes with down comforters and premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 30 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Eastridge Mall 0.9 km / 0.5 mi
CaroMont Regional Medical Center 2.3 km / 1.4 mi
Schiele Museum of Natural History 2.9 km / 1.8 mi
Gastonia Farmers Market 4.1 km / 2.5 mi
Regal Franklin Square 4.1 km / 2.5 mi
George Poston Park 4.3 km / 2.7 mi
Bradley Station Dog Park 4.4 km / 2.7 mi
Arts on Main 4.5 km / 2.8 mi
Little Theater of Gastonia 5 km / 3.1 mi
Rankin Lake Park 6 km / 3.7 mi
Catawba Creek Golf Course 6.8 km / 4.2 mi
Central Park 8 km / 5 mi
C.B. Huss Recreation Complex 8.6 km / 5.3 mi
Goat Island Park 8.7 km / 5.4 mi
Riverside Park 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 3
  • Suites: 5
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staffExtra charge
Show 7 more facilities & services
  • Air conditioning in public areas
  • Newspapers
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Best Western Gastonia

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Gastonia

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 5 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable7 photos

    Best Western Gastonia

    Room KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Gastonia

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 5 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable6 photos

    Best Western Gastonia

    Room Accessible-Two Queen Beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Gastonia

7.2
Very good
1,001 Reviews
Cleanliness
7.2 /10
Service
8.0 /10
Comfort
7.4 /10
Condition
7.0 /10
Location
8.6 /10
Neighborhood
8.0 /10
Value
9.0 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Eric
We forgot something in the room and housekeeping and front desk staff were so helpful in recovering and returning it to us. Very grateful!
10/10
Exceptional
18 Jul 2026
aida
Habitación limpia con buen olor el personal muy atento y dispuesto a ayudarte si lo necesitas el desayuno estaba variado y delicioso y muchas opciones para comer cerca del hotel en definitiva una muy buena experiencia!!
Partner
2/10
Poor
12 Jul 2026
Elizabeth
I will be asking Expedia for a refund. We didn’t end up staying at the hotel due to the conditions- the room was not clean; hair in beds; door lock was broken; door didn’t seal at the bottom and could be kicked open. Staff was unapologetic about the conditions.
10/10
Exceptional
12 Jul 2026
Jerry
Quick stay over that went well. Room and service was good. Check in very easy. Lots of restaurants nearby. We would stay again.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Gail
Room is closed. Staff is helpful and friendly.
Partner
2/10
Poor
15 Jun 2026
TARA
We had little worms all in our room. The floor was black it was so dirty. The pool was shut down indefinitely.
6/10
Pleasant
07 Jun 2026
Danai
Location is great close to restaurants & shopping mall. Place could use some renovation & breakfast area could be better with more sitting area. Otherwise for a one night sleep, it serves the purpose.
Family_with_children
8/10
Excellent
05 Jun 2026
Eric
I was just there for four hours. I was passing through.
Family
10/10
Exceptional
02 Jun 2026
Jay
Liz the night clerk and Opal, the morning manager, were amazing! Very helpful staff! The breakfast was delicious! A full hot buffet! Would definitely stay here again!
Friends
10/10
Exceptional
29 May 2026
Sue
great place to stay in gastonia
Partner
10/10
Exceptional
23 May 2026
Fedly
The breakfast was great. The staff was very friendly and helpful
6/10
Pleasant
16 May 2026
Sandra
The staff were friendly and accommodating. My room faced the freeway and since I could not sleep with the noise, they switched me to another room. I had an interview the next morning so I was glad they made the change. I found the floors were very dirty though, the bottoms of my feet were black from walking around barefoot. I came back from my interview 30 minutes after 11 which was checkout but they did not charge me the extra 25$. Overall the staff were great but I felt the cost was too high.
Self
2/10
Poor
11 May 2026
Leonardo
Poor
4/10
Poor
08 May 2026
Louanna
The hot water was not working so we couldn’t take a shower. The room had a smell and it wasn’t even that I had allergies that it was overwhelming.
I would not stay at this location again.
Friends
8/10
Excellent
04 May 2026
walter
Room was clean however tv, refrigerator, internet was terrible. The ice machine didn’t work on the first floor
Partner
6/10
Pleasant
26 Apr 2026
Jose
Hotel room was clean, a bit old but you get what you pay for. My only complaint is the guy helping front desk on the day i checked in, one can tell he wasn't want it to be there at all, not friendly, no customer service at all.
6/10
Pleasant
19 Apr 2026
Christal
The room was pretty clean, there was a sticky spot on the floor near the wall but that was only thing. Bathroom was clean and beds were comfortable. Parking can be a little tight.
6/10
Pleasant
14 Apr 2026
Andrew
Clean
10/10
Exceptional
06 Apr 2026
Nancy
The room was clean and comfortable. Had one maintenance issue, but it didn’t affect our stay, so it was reported to the front desk to be fixed after we left. Second time staying here, definitely worth the price!
Friends_and_family Friends
4/10
Poor
01 Apr 2026
Vickie
Room was not clean, i had to sweep the floors. The shower nozzle spray water on the ceiling on the wall and on the floor it was an old nozzle.
No elevator for the hotel. We had to carry our luggage upstairs
Partner
10/10
Exceptional
25 Mar 2026
Umole P
Lovely and peaceful
10/10
Exceptional
20 Mar 2026
Jean Mary
Clean room,, good staff ,, shops nearby,,
Everything is good
6/10
Pleasant
17 Mar 2026
Dawn
Decent enough for the rate
10/10
Exceptional
05 Mar 2026
Marta
Very nice and clean room!! I mean clean....!! Staff intelligent and helpful. 5 star stay..! I been never disappointed in my 5 years ,we going there monthly twice.Breakfast nice good coffee to.. Love the pancake You do yourself ...
Family
10/10
Exceptional
17 Feb 2026
Ambrocio
Nice
6/10
Pleasant
19 Jan 2026
Barry
Was disappointed with following:
Charged by hotel when Motel. Com had already paid for room. Fortunately Motel.com refunded me after an investigation
No clerk present at checkout, so receipt to show I was double charged
Friends_and_family Family
2/10
Poor
15 Jan 2026
Marcus A
Everything was terrible so much that I submitted a complaint to best western with video and pictures
6/10
Pleasant
06 Jan 2026
Crystal
Front desk clerk was fabulous. The others, maybe the owner or manager, not so much
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Marta
Nice stay 5star
Leisure Partner
10/10
Exceptional
09 Dec 2025
brad
unknown
Business Self
2/10
Poor
20 Nov 2025
Chris
had to change room 4 times due to issues with no hot water, smelt like cigarettes, and the door and window didn’t shut. walked to the Tru by Hilton, loved it.
Business Family
2/10
Poor
12 Nov 2025
Daniel
Everywhere inside and outside of the hotel had the strongest marijuana smell that either of us have ever smelled. To make matters worse, someone tried to cover it up. With a smell that I best describe as fresh must. It was strong enough to mostly over power the weed smell. And it made a terrible combination. We checked in at 1:30 am and we left to find another hotel at 1:45am
Leisure Family
6/10
Pleasant
11 Nov 2025
Steve
Good
8/10
Excellent
19 Oct 2025
Timothy
Please add hard boiled eggs for gluten free patrons
Leisure Family
6/10
Pleasant
10 Oct 2025
Patricia
We did not est breakfast.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Marta
Nice convenient hotel.. Clean big room, very good countable bed. Everything comfortable. Fast check in, intelligent nice receptionist!! Nice breakfast..!
Leisure Partner
4/10
Poor
29 Sep 2025
James
Not as pictures describe.
Business
6/10
Pleasant
23 Sep 2025
john
Every thing good
Self
10/10
Exceptional
21 Sep 2025
Moraima
Perfect balance between quality & price
Business Self
10/10
Exceptional
20 Sep 2025
Riley
Was very convenient to dining options, yet still quiet so we could relax and sleep for the night, and close to airport to begin pur vacation.
Leisure Family
8/10
Excellent
14 Sep 2025
Reynaldo
Good reception and good room quietness
6/10
Pleasant
10 Sep 2025
Rashonda
This hotel was okay for a night. Horrible mildew smell in the hall by the ice machine. They were using a fan to dry the area. Longest check in ever. I worked all day and its taking 20 to 30 minutes to check in. And then $100 deposit for this dilapidated hotel. Room was clean
10/10
Exceptional
27 Aug 2025
Calvin
I only stayed one night nevertheless it was a comfortable stay. At first appearance I thought no this is not the place for me. Nevertheless, the receptionist was courteous and kind. I am of age the only concern I had was there was no stairs and the second floor was booked completely.
Business
2/10
Poor
10 Aug 2025
Mark

Dirty Bed

The mattress was dirty and overall the room did not look clean.
Self
6/10
Pleasant
03 Aug 2025
gary

Comfortable but needs work

The stay at the Best Western was good overall. The door to the third floor needs a new key card reader. It took almost five minutes each time to get it to work.
Partner
10/10
Exceptional
03 Aug 2025
Kimberly
Good location, quiet and easy access to food choices.
Leisure Self
6/10
Pleasant
29 Jul 2025
chris
It was basic(ly) fine. Pool is closed indefinitely. Side door doesn't lock to public access. But, good food is within 100ft.
Leisure Self
6/10
Pleasant
19 Jul 2025
Rebecca
The manager that was on duty and some of the staff were very friendly but there was this one lady who was very rude to my husband.
Business_and_leisure Family
2/10
Poor
03 Jul 2025
Colby
I will be
2/10
Poor
22 Jun 2025
Mamoun
Noisy very close to the highway
10/10
Exceptional
12 Jun 2025
Kelly

Friendly and Comfortable

Friendly staff, great service, comfortable room.
Partner
8/10
Excellent
09 Jun 2025
Ivyrose
Courteous, helpful, and accommodating staff. Near the highway. Can hear traffic from highway in the room.
Leisure Family
4/10
Poor
07 Jun 2025
Ava
It was just barely okay. Check in was slower than most hotels in my experience, there’s no elevators, the pool was closed, there’s no a/c in the hallways, all the vending machines were out of order, and there was no shower curtain. It wasn’t horrible but I certainly would not stay here again
Leisure
6/10
Pleasant
19 May 2025
Atana
First room assignment smelled badly of cigarette smoke. Asked for a new room and they accommodated. Second room was better.
6/10
Pleasant
19 May 2025
Lisa
The room was standard and fine but there is no elevator at the property and parking was very tight for large vehicles.
Leisure Partner
8/10
Excellent
06 May 2025
Christina

Wedding night

Room was good for our wedding nio
Partner
6/10
Pleasant
28 Apr 2025
john
Ac made a lot of noise.
Friends_and_family Friends
10/10
Exceptional
26 Apr 2025
Larry
Great
8/10
Excellent
21 Apr 2025
Christina
Was pleaseant
Leisure
6/10
Pleasant
21 Apr 2025
Verified traveler
Breakfast hours seem to be whenever they want to put it out and not according to the schedule provided in the room. Twice we went at the posted hours to find it not available. Maintenance struggles with broken bathtub faucets and aging tv screens.
Friends_and_family Family
8/10
Excellent
14 Apr 2025
wanda

Only one disappointing part

We had a nice stay. The only disappointing part was having to carry luggage up stairs. There was no elevator in this hotel.
Partner
2/10
Poor
04 Apr 2025
Tom
Really rough hotel
10/10
Exceptional
26 Mar 2025
Amy
I loved it! Thank you so much!
6/10
Pleasant
24 Mar 2025
Barbara
At first glance everything looked OK, but then I started noticing splattered drinks running down the walls, dusty corners, and areas that hadn't been cleaned in a while. The bathroom counter was covered in a white powder & everything I set down had to be wiped off.
Business Self
10/10
Exceptional
18 Mar 2025
Marjorie
Very convenient with places to shop and eat
6/10
Pleasant
18 Mar 2025
AMI
halls and room smelled of cigarette smoke, as if someone was smoking downstairs and it was creeping up. decent location, room was a bit stale but clean and bed/linens were clean
Leisure Self
8/10
Excellent
16 Mar 2025
Verified traveler

Bring TP, kleenex, +/-blanket & you'll be set 😊

Wonderful, friendly staff. Coffee 24 hr. Very clean room. Only thing in disrepair was a strip of ceiling by door rest of room up to date. Towels are on the thin side as are the bed covers. Very rough TP and kleenex
Business
10/10
Exceptional
09 Mar 2025
Marta

Nice clean Hotel

WE reserved the room like usually and this time was no particular room she just want give us a outside room because no have another left was so busy she sad ..,i dont no what thats mean but I no im not reserved those tipe..!Then i was told here i need to have a room inside the building so because of that she give us inside this room was smelling like a cigarette badly! I'm reserve a not smoking always, this room wasn't like that! Sorry People reserve the room for a reason then when we get there don't say we don't have a room what you reserve how come what that mean!!?? But ok another then this we love this Hotel and we keep going there like usually.
Partner
8/10
Excellent
02 Mar 2025
Joey
Toilet broke during visit. Staff was nice. Birth drink vending machines were out of order.
Leisure Family_with_children
2/10
Poor
27 Feb 2025
Susan

Keep looking elsewhere

The non-smoking room smelled like multiple cigarettes had just been smoked in there prior to my arrival and the shower had mildew around the bottom. I was given a spray to combat the odors, went to dinner and came back to it smelling even worse. The clerk told me I would have to talk to the manager in the morning and I told her I was not spending the night in that room. I was then reluctantly moved down the hall right at an exterior door where people went to smoke which was disgusting and all I heard all night were transfer trucks gearing down or up. If I could give a negative rating I would have.
Business
6/10
Pleasant
21 Feb 2025
Tina
The lady at checkout was wonderful, she had a friendly personality and I was greeted with a smile.
Business_and_leisure Partner
4/10
Poor
10 Feb 2025
Sarenna
I liked the breakfast area in the mornings. My issue is having to walk through a cloud smoke if marijuana to enter the building. It didn't end there, but the smell followed me all the way to my room. My non smoking room smelled like smoke. The toilet was broken and the TV wasn't working. Maintenance was informed, but only came to fix the toilet. The lady at the desk changed our room, but the next one smelled like marijuana too.
Business_and_leisure Family
8/10
Excellent
20 Jan 2025
Jeffrey
Traffic noise
Leisure
10/10
Exceptional
19 Jan 2025
brian
great place to stay
Business_and_leisure Family
2/10
Poor
12 Jan 2025
Kevin
Noisy hallways,
Leisure Family
6/10
Pleasant
09 Jan 2025
Brian
No elevator and limited parking. AC was louder than average. They try but did not meet my expectations.
Leisure Family
6/10
Pleasant
05 Jan 2025
Tim
You can tell it’s been painted over many times and just felt gritty. Staff was great though
10/10
Exceptional
02 Jan 2025
brian
great place to stay
Business_and_leisure Family
6/10
Pleasant
02 Jan 2025
joseph
no
10/10
Exceptional
30 Dec 2024
Larry
Great hotel
10/10
Exceptional
29 Dec 2024
Shantey
Great stay I have no complaints I’m enjoying it . And both the manager and the associate were really nice the men not so much the lady who worked night shift
Friends_and_family Family
4/10
Poor
28 Dec 2024
Pramod
carpets are soiled and linen not of best quality . smelling washroom . poor flow of water . defective coffee machine
Leisure Partner
8/10
Excellent
27 Dec 2024
Debra
Nice clean room. Good breakfast
Leisure Partner
10/10
Exceptional
26 Dec 2024
brian
great place
Business_and_leisure Family
10/10
Exceptional
19 Dec 2024
brian
great place to stay
Business_and_leisure Family
8/10
Excellent
18 Dec 2024
Kelly
staff and room amazing! halls a little smelly. no elevator.
Leisure Partner
10/10
Exceptional
11 Dec 2024
Heather
They over charged my card over $500 for the deposit. Then want to enter my room for no apparent reasons. Act like there trying to get my deposit money somehow. Smh what the world has come to for ppl to try and take from somebody who is already in a situation where they can’t even get a house or anything else lost it all for them try take what’s lift
Business_and_leisure
4/10
Poor
10 Dec 2024
Verified traveler
Room did not have hot water, which made the stay not as pleasurable.
Leisure Self
4/10
Poor
09 Dec 2024
Richard
Apparently this facility turns the hot water heater off at night. Running the hot water slightly before midnight for 10 mins produced absolutely no hot water. Running it at 0600 it only took a few minutes for there to be hot water.

Also, several of the electronic door locks we not working.

If you have a trailer, the parking is not user friendly. There is really no easy way to exit the parking lot without having to turn your unit around.
Business Partner
6/10
Pleasant
02 Dec 2024
Verified traveler

Alright but on the worse side

It was alright. Bed had a few stains on it, terrified for bed bugs. There was smoke debris like they hadn’t cleant the place before we went in there. There was sticky stuff on the lamp for whatever reason. TLDR, nice location, the cracker barrel and texas roadhouse is perfect, but the rooms are kind of gross. wouldn’t go back
Friends_and_family Friends
10/10
Exceptional
01 Dec 2024
brian
great place to stay
Business_and_leisure Family
6/10
Pleasant
27 Nov 2024
Verified traveler

Horrible Hotels.com service and poor hotel.

Hotels.com did not make my reservation properly, so I did not have a reservation when I arrived. It took 1.5 hours to get to a hotels.com customer service agent, then all she could do was offer a refund…leaving me tired, stranded, and having to pay more for a room. The room itself had bedbugs and someone else tried to enter about 2am.
So…. Failure on all accounts
8/10
Excellent
10 Nov 2024
Martha
I like that there are several dining options within walking distance with more in a one mile radius. The area around the hotel and in the parking lot has a lot of trash, glass and cans. The room was nice with comfortable beds. Bathroom could be cleaner. Some mold was present in the shower.
Business_and_leisure Family
6/10
Pleasant
02 Nov 2024
Jackie
Staff was nice
Business_and_leisure Family
2/10
Poor
01 Nov 2024
Summer
Property was not updated, very old, di
6/10
Pleasant
26 Oct 2024
Edward
The staff was great! The location was great! The bathroom was a little small
Leisure Family
8/10
Excellent
24 Oct 2024
Tammy
This place was convenient, right off the highway. It was nestled in between a Waffle House and a Cracker Barrel which was perfect!
Leisure Partner
4/10
Poor
20 Oct 2024
Linda
There was cigarette ashes in the stairs.. you can smell the humidity in the room
Leisure Family
4/10
Poor
13 Oct 2024
Vivienne
This hotel was dirty, old and no elevator. Never again!
4/10
Poor
13 Oct 2024
Steve
Old. Sketchy people outside smoking at all hours. Would not stay here again.
Leisure Partner

Location & surroundings

Best Western Gastonia
360 Best Western Ct, Gastonia, United States

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Best Western Gastonia

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