Name: Quality Inn Kings Mountain
Address: 722 York Rd., Kings Mountain, 28086, US

10/10

Exceptional

30 Jul 2026

John

Clean room and excellent staff

10/10

Exceptional

06 Jul 2026

Charles

Staff was friendly and professional

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Tina

Great bed cold ac

8/10

Excellent

14 Jun 2026

Narendra

It’s ok

Friends

8/10

Excellent

08 Jun 2026

Elvis

It was a good stay

Self

8/10

Excellent

04 Jun 2026

Lisa

Clean room smell like smoke

Self

8/10

Excellent

04 Jun 2026

Brian

The room was relatively clean, but the floors and surfaces were not systematically cleaned, nor was the bed cover. It was nice not to have carpet. The bathroom toilet also wobbled and the bathroom was not as recently renovated as the rest of the room. Overall, our stay was pleasant, but there was noise at night from the other occupants and a noticeable lack of attention to detail in terms of finish and maintenance. It was what we expected for the lowest price motel we could find in the area. Adequate, but not spectacular. The temperature control worked well and most of the staff were both cheerful and helpful.

Family_with_children

8/10

Excellent

02 Jun 2026

Millie

Beds were comfortable and room was cleam.

Friends

2/10

Poor

01 Jun 2026

Michael

Was checked into the wrong room. Overcharged by $30 and the hotel has refused to do anything about it. So far expedia has also refused to help.
Place was rundown and in need of a better reno than a landlord special. Badly repaired damage, musty room, tiles over the shower ready to fall down on you, there was dirt between the sheets and bed cover. Enough dirt on the floor that I had to brush my feet off getting in bed.
Breakfast was standard hotel fare, no surprises or let downs.

Advertised as having a hot tub. IT DOES NOT.
Pool closes early for no reason.

Partner

2/10

Poor

26 May 2026

Sherry

The front this lady was very good. The breakfast was awesome. The room was Alden raggedy wasn't clean properly. The neighbor's next door they partied all night outside. They're on top of my car doing cigarettes everywhere. I had to ask him to get off my car and get out of the way they made noise to 3:30 in the morning. I didn't get an ounce of sleep. It was the worst place to stay, said they had a hot tub. They didn't have one, it was raining so we couldn't use the pool parking was okay, but the smoking rooms you stay INR nasty. The chair was broken in the room, the leg was falling off the other chair, there was sticky stuff behind the bed, the bathroom was raggedy. Never stay there again

Partner

6/10

Pleasant

25 May 2026

Rhonda

It was a ok experience. Only stayed one night. Probably wouldn’t stay again.

Partner

4/10

Poor

20 May 2026

Coy

Yes

Friends_and_family Family

8/10

Excellent

14 May 2026

JULITZA

Great customer service. It was great to spend the night before a hike.

Self

10/10

Exceptional

12 May 2026

David

Great little hotel, everything worked and had a good spread for breakfast. Definitely a place to stop if you're looking for a good value outside of Charlotte and the North Carolina mountains

Self

10/10

Exceptional

11 May 2026

Doris

Great deal!!Room 114 was clean and bed was comfortable.

Partner

10/10

Exceptional

01 May 2026

Christine

The staff is always pleasant & helpful. My daughter & I have never had any problems when we stay there

Friends_and_family Friends

2/10

Poor

01 May 2026

Sharon

What I didn't like was everything the only thing that was good about that place was the girl that worked the night shift she was very helpful kind and understanding. But for the rest of them they were rude hateful and they acted like you were stupid so I will never stay there again.

Self

10/10

Exceptional

17 Apr 2026

Mahoganee

The staff was super nice and the room was clean bed was so comfortable

Partner

2/10

Poor

13 Apr 2026

Rebecca

THERE IS NO HOT TUB!!! It should be removed from the description. The ONLY reason I rented at this hotel was because it says hot tub on site. There is no clarification, the review box literally asked me how the hot tub was… A frequently asked question is: is there a hot tub and the answer is yes there is a deep soak tub in each room. That is not true at all. There is a mini bathtub that you might want to think twice about…I literally didn’t feel comfortable walking on the floor barefoot and I hike barefoot…the staff was friendly, and said there is one jetted tub in a private room. Why is that not in the description or answered in the FAQ. It’s false advertisement… I was bamboozled. If I wasn’t going to get a hot tub I would have stayed somewhere else

Self

4/10

Poor

20 Mar 2026

Katina

Water in sink not hot to wash face

Friends

10/10

Exceptional

19 Mar 2026

david

Very friendly helpful staff. David goes to great lengths to help you. Room was clean, quiet and comfortable. Top notch all around. Convinent to food and shopping. Stay here. You will get not regret it.

Self

10/10

Exceptional

26 Feb 2026

shaniya

My room was very clean bathroom and all. Staff very friendly. They can work on getting their ice machine fixed other than that I have no complaints.

Self

4/10

Poor

19 Jan 2026

Taylor

The room had an unpleasant odor (like a locker room) and overall really needed a deep clean. This I can overlook normally, however, upon getting ready for bed, I realized that when I began to turn down the covers, the sheets were covered in another person’s hair. Not just one strand. Enough to cause concern. I had to request new sheets, and I made the bed myself. The duvet was no longer white but basically solid yellow. Fortunately I had a blanket in my car to use. (To be clear I have no problem with making my own bed. But was a little annoyed that it appeared the sheets had not been changed or properly cleaned. The floor desperately needed to be mopped.

Front desk service was great! I was just disappointed as the recent reviews had given me hope of a relatively clean room.

Business_and_leisure Self

10/10

Exceptional

14 Jan 2026

Randy

Room was nice and clean. The staff was very friendly and helpful. And I was glad she put me on the ground floor will definitely be coming back.

Business Self

8/10

Excellent

11 Jan 2026

Juan

Yes

8/10

Excellent

06 Jan 2026

Marcus

Nice room and good breakfast

10/10

Exceptional

01 Dec 2025

Amy

Nice quiet motel, convenient to both Shelby,NC and Charlotte. Great breakfast options every morning!

Business Family

10/10

Exceptional

22 Nov 2025

Dr. Jordan

I enjoyed my stay. Room 237 was the best room I've ever stayed in.

10/10

Exceptional

10 Nov 2025

Cynthia

Staff very friendly. Breakfast good. Room clean.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

Herbert

I always look forward to staying here. The staff is always professional. The rooms are SPACIOUS!!! Always clean and top notch .I HIGHLY recommend Quality Inn.

Leisure Self

10/10

Exceptional

09 Oct 2025

Barry

We were allowed to check in early and the staff fixed a minor issue right away

Leisure Partner

2/10

Poor

28 Sep 2025

Bruce

You should consider not coming to this one

That place was filthy, sofa had large stains on the cushions the bed never was even slept in based on the questionable state of the sink and bath tub with very large very visible streaks of a very glove and Clorox worthy unidentified substance all over the sink and sink handle. Finally making my way to the bathroom which was only partially accessible due to the door dragging the floor which was covered in what I assume was water or not I don't know and it was nothing lacking for the trip to see that the so called deep soak bathtub has not been cleaned I'm quite sometime estimated by the height thickness and dark black ring all the way around the inside and my favorite part is how the shower handle that has absolutely nothing holding it on and comes off in your hand. It's never been what I would consider 4 or 5 stars and while I didn't ask for one it would I'm my opinion be a stay that should come with a refund and possibly a tetanus shot so sadly I gotta say I do not recommend this one and will prefer to not give it any stars at all

Partner

10/10

Exceptional

25 Sep 2025

Bonnie

The pool was closed. Not a big deal for us. Some bad storms came through in the latter part of thw day.

Leisure Family

2/10

Poor

23 Sep 2025

Adrian

Room was disgusting had cigarettes burns in blanket bathroom had handle barely functional

Family_with_children

2/10

Poor

22 Sep 2025

John

First of all I booked Comfort inn, therefore I didn't stay at Quality Inn.
Secondly, the Guy at the reservation dest ignored me when I asked him to switch me to Comfort Inn.
Something has been going on with my phone and I think that's why the booking was wrong.
I stayed 2 nights at comfort inn because that's where I always stay. Cost me extra.

Business_and_leisure Self

8/10

Excellent

19 Sep 2025

Shaniya

Very business friendly

The customer service was great very sweet people. The tub could use an update sanding and a new paint coat. No issue with any other cleaning though. They need a new ice machine. But other than that my stay was good no other complaints. Would definitely stay again.

Business

2/10

Poor

29 Aug 2025

george

Worst Place Ever - DISGUSTING

Roach motel. This place should be condemned.
Horribly disgusting.

Self

4/10

Poor

20 Aug 2025

Laurie A.

The beds were comfortable. The bathroom was dirty, it had dirt in the bathtub/shower. The desk chair had something that looked like an oil on it. The other chair in the room had spots on it along with crumbs. The ceiling had large water spots on it and the phone in the room looked like it was growing mold on it.
It had many restaurants close by to choose from.

Leisure Family

8/10

Excellent

26 Jul 2025

Eugenia

Quite, well lit..breakfast in the morning

Leisure

10/10

Exceptional

16 Jul 2025

Mario

Overall it was good

Leisure Partner

10/10

Exceptional

08 Jul 2025

Rebecca

Easy parking and it was quiet

Leisure Family

2/10

Poor

08 Jun 2025

tonya

Upon checking into the room i noticed dirty stains on the blankets. As i continue to inspect the room the fub was FILTHY!! It was obvious the tub hasn't been cleaned in months!! There was visible sand as well as trash on the floor. I did complain to the manager. I told him he could come see the room if he wanted too. I was very disappointed.

Partner

4/10

Poor

04 Jun 2025

Odessa

Needs work!

I stayed here 3 years ago and it was in better condition.
This time, the bed made a clanging sound when getting in and out, as though the box spring was made of metal.
There's no handicap access, and the grab bar had been pulled away from the wall, so it didn't aid in stepping into the bath tub.
Overall, this Quality Inn is in dire need of a quality upgrade!
I must admit, though, the check-in went well and the attendant was professional and courteous.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Robert

graduation weekend stay in kings mountain, nc

everything was nice about our stay with only one exception, noisy people in the room above us from midnight until around 4am…don’t understand why people wait ‘till everyone is sleeping to begin their partying…otherwise everything was ideal!

Friends_and_family Family

4/10

Poor

27 May 2025

maritza

Had a terrible smell from bathroom although it didnt visually look dirty im not sure if it was the water or sewer smell but it was terrible.

4/10

Poor

26 May 2025

Robin

The rooms were not as requested , bathroom smelled horrific , rooms were not clean

Leisure Family_with_children

10/10

Exceptional

25 May 2025

Dashaun

Great property clean quiet and near so many good food spots!

Business Partner

10/10

Exceptional

23 May 2025

Christine

I always enjoy staying here when we come to see family.

Friends_and_family Family

10/10

Exceptional

22 May 2025

Randy

Liked being on ground floor.

Business Self

4/10

Poor

18 May 2025

Chanelle

Really need to work on cleaning the rooms properly. Toenails on the floor, bugs in the coffee pot. I spilled a little water on the floor and used one of the white towels to wipe it up and wow, came away filthy brown.

Leisure Self

6/10

Pleasant

25 Apr 2025

Brian

It was a place

10/10

Exceptional

12 Apr 2025

Sarah

Enjoyed my stay.

Business_and_leisure

6/10

Pleasant

12 Apr 2025

Christina

We got a non smoking room, the room smelled of weed. The door wouldn’t close at the bottom looked like it’s been kicked in so we had to put our luggage’s in front of the door to keep the bottom frame in.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Robert

It's an economy hotel. Bed was comfortable and the room was clean! Microwave, Fridge, TV, Coffee Pot, Hot Shower, and Country Breakfast. Very well worth the price!

Business_and_leisure Self

6/10

Pleasant

10 Apr 2025

Steve

Needs a little help

Need to put some money into upgrades, All in all it was clean but Dated, Outside also needs more attention

Self

2/10

Poor

06 Apr 2025

Clayton

Smelled like raw fish and poo

Friends_and_family Family

6/10

Pleasant

03 Apr 2025

Judy

Only issues we had during our stay was the fact that the door for room 226 kept coming unlock without a keycard. Had to have the lock reset 3x during our stay

Leisure Family

4/10

Poor

31 Mar 2025

Jeri

Not great.

Large gap under door.
Floors were filthy.
Breakfast was not great.
There was an argument in the office I could hear from the breakfast room.

Friends_and_family Family

6/10

Pleasant

23 Mar 2025

Eboni

I hate bugs and they definitely have roaches and I also had a smoking room no ash tray

Partner

8/10

Excellent

20 Mar 2025

April

Below average.

It was safe. It was a below average stay for us. The room walls were dirty.

Partner

8/10

Excellent

17 Mar 2025

marcy

Loved the pillows and sheets felt very quality. Beds were nice. Bathroom not remodeled but worked fine.

Business Family

4/10

Poor

16 Mar 2025

Trevor

The floors in our room were So Dirty the bottom of my feet were black. I put a damp wash cloth down and rubbed it across the floor next to the bed and it was filthy black! The bathroom floor had old dirt behind the door. Only one small bath towel per person was ridiculous.

Partner

8/10

Excellent

08 Mar 2025

Souk

The service and room cleanliness was 10x better than your neighboring business.

10/10

Exceptional

07 Mar 2025

michael

All went well no issues; cleaners make rounds little early

Pet

10/10

Exceptional

20 Feb 2025

Audre

Friendly and helpful staff. Great breakfast

Business Friends

10/10

Exceptional

11 Feb 2025

Randy

They did a good job. Friendly staff very helpful.

Business Self

10/10

Exceptional

25 Jan 2025

Karla

Very spacious and comfy bed

6/10

Pleasant

31 Dec 2024

Sheila

Need more restaurants...property could be cleaner outside area

Leisure Partner

10/10

Exceptional

27 Dec 2024

Robert

good room for tired couple, and their pup!

we were tired, having travelled on Christmas day, and also with with my wife who had cracked her collarbone 3 days earlier…the room was spacious and very comfortable…there was a splatter of what looked like plaster at a spot over the headboard, but that was not a problem for us…thank you for a good stay

Friends_and_family Family

10/10

Exceptional

09 Dec 2024

Sheila

Great service as usual

10/10

Exceptional

23 Nov 2024

Leora

A+

Perfect! Clean, comfortable and friendly.

10/10

Exceptional

12 Nov 2024

Janine

Last minute find . Staff was very nice an helpful. Room was quite and bed comfy. Morning breakfast was also great.

Partner

8/10

Excellent

11 Nov 2024

Alan

The rooms are normal as for a construction worker hotel. Nothing fancy ,would not recommend for families.

Business

2/10

Poor

31 Oct 2024

Verified traveler

Did not stay! Made reservations in am and tried to cancel same day and was told it was to late to cancel, so I was charged for the stay. After reading complaints I would never recommend anyone to stay there!

6/10

Pleasant

24 Oct 2024

Timothy

I thought the property was dated, but for the money - I did have restful night

Business_and_leisure Self

10/10

Exceptional

12 Oct 2024

Shirley

I liked that it was close to the event I went up to Kings Mountsin, NC for.

Leisure Partner

4/10

Poor

09 Oct 2024

Robert

Nothing

Leisure Family

6/10

Pleasant

06 Oct 2024

Joel

Every morning my key seemed to stop working at 9am

Leisure Family

2/10

Poor

29 Sep 2024

cedric

No power

2/10

Poor

25 Sep 2024

Jamel

This was the nastiest hotel I have ever stayed at! Bathroom was nasty, dirty sheets everything about this hotel was just dirty really needs to be shut down when I got there it was a guy complaining that he had blood on his bed and the hotel clerk didn’t seem to care to do anything about it then when I finally got into my room both beds had blood on them even the shower curtain had blood on it I definitely wouldn’t recommend this place to anyone not even a pet

Business Family

10/10

Exceptional

08 Sep 2024

Mike

Bathroom door didn't close. Shower not very clean. Coffee pot quit working, but was repaced with new one promptly.

Family

4/10

Poor

25 Aug 2024

Kaley

Businesses trip maybe, but not for family.

I had no issues with booking or at the front desk, but entering the room was another story. Firstly our 2yr old son didn’t want to go in the room. Then our almost 10yr old daughter noticed a roach that was the biggest I've ever seen(our house is in the woods in the country, and we burn wood for heat, so we're familiar with roaches). I believe seeing that, and the almost inch gap in the baseboard where the guy ran off to just made us all uncomfortable about wanting to stay.

Friends_and_family Family

6/10

Pleasant

16 Aug 2024

Frank

Bed frame, solid sheet of metal made noise as you slept. Trash trucks picking up garbage in the entrance of motel, loud as hell. Air conditioners leaking water on walkways. Couldn't go into pool till last days there. Outside green light blinking all night, front entrance not so visible from road, especially at night. Bathroom looked like a blind person installed the caulk in all the corners of the room. Do have to admit the staff was great, very pleasant and helpful, the motel needs an upgrade, the fa-cade is old school 1960,s. It was close to my daughter's home so it was ok.

Leisure Family

10/10

Exceptional

28 Jul 2024

Malcolm X

Staff was courteous and attentive to my needs and the room was very cozy and comfortable.

6/10

Pleasant

24 Jul 2024

Alexandra

Quality Inn.

Stay was ok.Not as great as i thought. The moment i checked into my room the smell of Marijuana just hit me in my face. I am a highly allergic to that smell. And they said no smoking 🚭 in the room 🤔.

Business

8/10

Excellent

16 Jul 2024

Amanda

Was pretty good but the TV didn't work while we was there

6/10

Pleasant

15 Jun 2024

James

Poor facility

I was told that the quieter rooms on the back side away from street were for smoking only. So for non-smoking I had to stay in a noisier front side room.

The entire facility was old and run down, not very clean.

Self

10/10

Exceptional

14 Jun 2024

Azad

Friendly staff

Leisure

10/10

Exceptional

14 Jun 2024

Azad

Clean

2/10

Poor

14 Jun 2024

Debra

The bath room was dirty when we checked in. The parking was dirty. The rooms did not look like the picture they show online they also so that they have hot tubs in the description online but when we got to the property they said they do not have hot tubs

Leisure Partner

2/10

Poor

10 Jun 2024

Chris

I am a business owner who had employees staying at this property for over a month. My employees are a 30 year old and 20.5 year old. I accidently booked the room in the 20.5 year old's name for the week. The owner reused to check him in. I understand the underage policy, but the owner would not compromise nor would he refund our money.

Business

4/10

Poor

05 Jun 2024

Marisa

Was very dirty

Family

6/10

Pleasant

30 May 2024

Dalonte

MOP THE FLOORS

it was ok....the floors are always filthy....sad you have to take a mop to a hotel.... trust you do not want to walk on them barefoot.

Partner

8/10

Excellent

29 May 2024

Beverly

The staff very nicely switched my room to nonsmoking after I mistakenly booked smoking. The property was old but care had been taken with updates, and cleaning. The breakfast was good.

6/10

Pleasant

28 May 2024

Verified traveler

The Food Soldier Franchise Owner

I stayed here over Memorial Day weekend while waiting for my workweek to start back up. On Memorial Day itself, I went down to get breakfast. I took two plates for myself back to my room, which I ate completely, and did so very cleanly in the process. On the way out, the franchise owner was actually yelling at me, screaming. He treated me like I stole something. I paid for my room, which includes breakfast. I have NEVER heard of a hotel having a policy like that, much less attempting to enforce it with such confrontation.
When I was getting ready to do laundry, I put quarters into the soap dispenser. It says “slide will lock out when empty”. It takes the quarters and nothing comes out. I go up to the front desk, and the same man insists that I pay another $1.25 for the same box of soap behind the counter. He was extremely rude and treated me like a second-class citizen. You cannot be that cheap, lack integrity, and expect your sh*thole of a hotel to continue prospering. I hope his hotel goes out of business. He obviously isn’t investing in the property itself anyway.

Business

8/10

Excellent

26 May 2024

virginia

Great employee

8/10

Excellent

22 May 2024

Dalonte

Nice Updated Look

The room was cute but the bed is loud. that old thin metal sound