Red Roof Inn Charlotte

Red Roof Inn Charlotte - Airport

United States , Charlotte - NC
CHARLOTTE, 2625 Little Rock Road
Show on Google | Map

100 reviews shown

2/10

Poor

12 Mar 2026

Jason

Dont DO IT

Family_with_children

10/10

Exceptional

10 Mar 2026

Venkata siva Kumar

Good

2/10

Poor

09 Mar 2026

Sebastien

Smelly room
First shuttle only at 7am, had to take Uber

2/10

Poor

06 Mar 2026

John

Staff tries but consider it only as a last resort. Very close to airport.

Self

4/10

Poor

06 Mar 2026

Michael

Functional and clean room, but the area around the hotel is terrible. Isolated and unpleasant location.

Self

6/10

Pleasant

18 Feb 2026

Paul

A cheap clean room with constant airplane traffic. Shower water lukewarm.

OK for the price

2/10

Poor

07 Feb 2026

Nia

Place was not for females traveling alone. Felt very unsafe, men standing around all night. Asked for room on bottom floor and was told only room they had was on second floor. Room was not the best, heating unit was broken. Sheets were stained and had hair and particles on it. Floors were dirty. People hanging outside my door talking non stop at night. Did not feel safe at all.

Business Self

2/10

Poor

02 Feb 2026

James

Absolutely the worse. I will never book Red Roof again. and I will never recommend this place to anyone. First, the key wouldn’t work. So the clerk let us in with master key but told us that one of us would have to stay in the room at all times because he wouldn’t be coming back out to unlock it again. Then, no heat in the room. We literally used the hair dryer under the sheets to stay warm. This was during a snowstorm and it was 18 degrees outside. Then no hot water. Then the worst part. I had to leave the next morning to get a rental car. My wife checked out at 11 but was told to wait outside til I returned. They would not let her wait in the lobby. It was well below freezing outside. If I could I would give this place a negative 1000. They should be shut down and this hotel be condemned. Not even sure at this point if it’s an actual hotel or a front for something else. I will definitely be reporting this to local and state officials

Business_and_leisure Partner

6/10

Pleasant

29 Jan 2026

Bernadette

Room was clean and staff was friendly.
There is No airport shuttle for this hotel as stated on your site. Please correct the advertisment.

Thanks.

Leisure Self

2/10

Poor

28 Jan 2026

Holly

Cold...heater didn't work well

Partner

2/10

Poor

28 Jan 2026

shawn

Sheets were not clean. Stained and dirty. And found at least one LARGE bug in the bed. And no hot water.

2/10

Poor

27 Jan 2026

Suzanne M.

I have been trying to contact the hotel. I need to cancel the reservation because it is over one hour away. It was advertised as being near the airport that was not advertisement.

2/10

Poor

27 Jan 2026

john

This place is a dump. Room stinks from smoke. Front counter was a racist. Door wouldn’t lock. People hanging out in the parking with loud music. Felt like a drug house. We did not stay. Would not give a refund. Unable to contact hotels com

Partner

6/10

Pleasant

26 Jan 2026

Demarco

The room was cold because there was a draft from the old a poorly insulated doors. Other than that, an older hotel so that is to be expected.

Business_and_leisure Self

8/10

Excellent

22 Jan 2026

Crystal

Laundry room available and daily housekeeping visits are great

Friends_and_family Family

2/10

Poor

16 Jan 2026

Eidry

The bedsheets appeared dirty, found a roach and had to wait over 40 mins to the shuttle. But also can’t expect much for $60

Leisure Partner

10/10

Exceptional

09 Jan 2026

Duane

Close to the airport, clean and friendly,, would stay there again.

Self

8/10

Excellent

07 Jan 2026

Kamya

Room was clean. I

2/10

Poor

04 Jan 2026

Antoneo

Cancelled

10/10

Exceptional

31 Dec 2025

Hugo

Everything perfect, you get what you pay, all ok

8/10

Excellent

26 Dec 2025

Robert

Staff was nice

Leisure Family

2/10

Poor

24 Dec 2025

Michael

There were cockroaches all over

Leisure Self

2/10

Poor

15 Dec 2025

Jennifer

This hotel looks NOTHING like the picures on the Expedia site. I have reported this bait n switch to Expedia. This is a dump. Dirty, smelly, sketchy people all over the place, smoking and whispering to each other. Makes me wonder if they charge by the hour? Front desk clerk is a liar and charged me claiming i was a noshow to avoid refunding me because once i arrived at the property at 10PM i would not checknin there due to aforementioned reasons - good thing i was recording him saying he would not charge me which i will be proving to the BBB, Expedia and my CC co when i file my dispute . Liar, Gross, Dirty, Thief and Dangerous. STAY AWAY.

Business_and_leisure Partner

2/10

Poor

15 Dec 2025

Jennifer

Hotel clerk lied and said he didn't have my credit card information.And I would have to ask expedia, not to charge me because we did not want to stay there due to the conditions of the property. We left at ten o'clock at night.Never even checked in and found a safer location. The next day I was charged. I spoke with expedia, they advised me.The front desk clerk claimed I was a no show. I described the property, the front desk, all the security cameras.The tile, the disgusting conditions of the bathroom in the so called lobby, etc... The front desk clerk refused a refund, still claiming no show. This guy is a liar, expedia fraudulently shows pictures of a decent property which in no way reflect this actual property.So it's very much a bait, and switch. Of course.I will dispute the charge and show proof via timestamped car camera that indeed I was there speaking with the front desk clerk when he tries to claim.I was a no show at ten o'clock at night. Nasty disgusting property matches his demeanor. Find somewhere else unless you're into this type of atmosphere

Business_and_leisure Partner

2/10

Poor

28 Nov 2025

Amber

There were bugs in the room

2/10

Poor

21 Nov 2025

Nitza

I paid for a King size bed and when I checked in, they said it wasn’t available. Completely unacceptable. Area isn’t safe. Sketchy people walking around and knocking on doors. Trash outside stacked next to the cans. Back parking lot is very sketchy. People doing weird stuff which I won’t go into details. Couldn’t sleep at all due to safety issues. Toilet didn’t flush properly. It was the worst Red Roof Inn I have stayed in. Will never stay here again.

Self

2/10

Poor

13 Nov 2025

Charles

Then there was an intruder in the room the owner is holding me responsible for the damage done. This has been a nightmare.

Leisure

2/10

Poor

12 Nov 2025

Christine

There was no hot water, the sink was clogged and part of the hotel is abandoned, people outside all hours of the night

Partner

8/10

Excellent

10 Nov 2025

Julia

My flight was cancelled and I was so grateful for how easy it was to book a room and how quickly the shuttle arrived to pick me up. Compared to the price of nearby hotels, this was a bargain for exactly what I needed. Everyone was very helpful and courteous.

Leisure Self

2/10

Poor

27 Oct 2025

Cheryl

Property was dirty. Very out dated people hanging around the building. I could smell the weed another guess was smoking. Location didn’t look safe. I won’t sleep there anymore

Self

2/10

Poor

25 Oct 2025

Jessica

Stains on the sheets. Towels are def worn out. Staff super unfriendly, unhappy and straight up rude

2/10

Poor

25 Oct 2025

Lily

Booked hotel after midnight sent my daughter there to spend the night after a delayed flight and she arrived they said they couldn’t find a reservation after midnight, she had to pay a second time!!! Spent two days trying to get a refund after no avail. BS!! Never again, paid for a crap room twice !!! Don’t recommend ever!!!!

Leisure Self

2/10

Poor

23 Oct 2025

Chris

Disgusting

Business

4/10

Poor

19 Oct 2025

Scott

Big ‘ol’ Jet Airliner. You are on the flight path into Charlotte Douglas International airport. Look up and count the rivets on the plane. Looking for sleep not here.

Business_and_leisure Self

2/10

Poor

13 Oct 2025

GILBERT

I walk in the room blankets has stains on everywhere, two hours later my daughter has an accident three hours away , so I let the staff know that I can’t stay because I have to go back to my house with my daughter and they didn’t refund my money

Family

2/10

Poor

13 Oct 2025

Liz

Thought I'd do a day a trip before I flew out next day.
Walked Only a few feet, presents of homeless, crack heads.
So thought I'd do my washing instead, was told had to go across busy road to gas station for quarters.
Laundry was nothing but disgusting. Doesn't look like ever been cleaned.
Had to walk past homeless sitting under steps.
People yelling talking loud in carpark behind my room
Basketball played in court yard all day and still at 10.30pm at night.
Not worth the cheap rate.
The worst hotel I've stayed in, since my 7 weeks of traveling.
Wasted a day of sightseeing hiding in my room.
Do not recommend staying here and if you do, don't leave your room at night .
Reception didn't care..She sat on her phone not even acknowledging me.

Self

6/10

Pleasant

27 Sep 2025

Staci

Great last minute pick

I booked very last minute when I could not board a flight. The area was close to the airport and quiet and fairly safe. I stayed with my adult daughter and felt safe during our stay. The office staff was great and very efficient. The air conditioning worked great, and the bed was super comfy too to allow a good nights sleep.

Friends_and_family Family

4/10

Poor

01 Sep 2025

Jeffrey

You have to put down an extra deposit on checking in to ensure you don’t smoke. Rather ridiculous. The room didn’t have a functioning a/c unit or fan for any ventilation. Sheets wet also dirty and stained. Wouldn’t recommend.

2/10

Poor

27 Aug 2025

Christian

Dump

Absolutely disgusting excuse for a hotel.
This place is a nightmare straight out of a horror movie and not a single person in charge seemed to care. Doors were left unlocked, bugs were crawling everywhere, and it felt more like a trap house than a hotel.

If you value your safety, your health, or even the smallest shred of dignity, do not stay here. Honestly, I hope this dump gets shut down and every last one of the worthless staff loses their jobs. The world would be better off without a place like this pretending to be a hotel.

Business

6/10

Pleasant

17 Aug 2025

Joe

Cheap for a 4-5 hour nap before leaving for a rescheduled flight

Leisure Family

6/10

Pleasant

14 Aug 2025

Cristian

...

Business_and_leisure

8/10

Excellent

10 Aug 2025

FRANCIS VINICIO

The bathroom door did lock, the bath tub drain was block the was just one small soap

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

Pablo

Get what you pay for…

Leisure Pet

2/10

Poor

06 Aug 2025

Verified traveler

Leisure Partner

10/10

Exceptional

05 Aug 2025

Aris

I was so comfortable in my hotel room. Friendly front desk associate and fast check in. I will definitely book this hotel again. Also the room was really clean and cozy. 10 ⭐️

Leisure Family

2/10

Poor

04 Aug 2025

Brittany

Stayed here because my

2/10

Poor

24 Jul 2025

Russel

Location is good, but too much pot smoking right outside our door(s). We had to put towels down at the bottom of the door to stop the stench!

Leisure Family_with_children

2/10

Poor

23 Jul 2025

Raymond

Worst hotel experience

I was double charged for the deposit, the ceiling in the bathroom area was falling down, the room smelled like cigarettes and the property was occupied by drugs and prostitution. Will never recommend and stay there again.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Verified traveler

Good value, practical but not fancy.

Really close to the airport with shuttle (but not before 7am). Spacious rooms. You will hear the planes overhead and the outside lights do not turn off.

2/10

Poor

26 Jun 2025

Daniel

I paid for the stay and I ever made it past the lobby. The gentleman running the desk was very rude and unprofessional. Their credit card readers wouldn’t work, he accused me of using bad cards. I tried both my work credit card and my personal debit card and he told me I had to find another form of payment for the incidentals. I told him I had no other options. He said he couldn’t help me in anyway. I left. Went to another hotel down the road and my cards worked fine. Had to pay for a hotel twice.

Business

2/10

Poor

26 Jun 2025

KEITH

Never book here unless you’re running from the police!
We reserved 2 rooms and both rooms were consumed with roaches. They were all over the beds furniture and bathrooms. We immediately asked for a refund and left the premises. Both rooms also smelled of heavy smoke even though we had to pay a deposit for a smoke free room. This honestly was the worse experience I’ve ever had a a hotel.
When I went to the front desk I found that multiple other people were in line complaining about the same issues. This hotel should not be in business

Family

4/10

Poor

26 Jun 2025

Verified traveler

My room smelled like it had been sprayed down with Zepp and it had a scent of mold or mildew as well. The bathroom had no toilet paper in it and the AC was loud and dirty and the filter looked like it had not been cleaned in a very long time. The pillows were barely more than just a cover. The bed itself was very uncomfortable, you could feel the springs inside.

Business

2/10

Poor

23 Jun 2025

ADRIANA

COULD NOT STAY AT THE PROPERTY AS IT FELT TOTALLY NOT SECURE AND HAD TO LEAVE BACK TO THE AIRPORT.

Leisure Self

10/10

Exceptional

20 Jun 2025

Craig

Great

Self

2/10

Poor

16 Jun 2025

Alonda

I would not recommend this place to anyone!!!!

Business Self

4/10

Poor

15 Jun 2025

Tracy

I stayed 4 nights at this hotel. Nights 1 & 2 were a bit noisy, but okay. Night 3 was pretty crazy. At around 2:00am, a woman was screaming and crying for someone saying she was \"sick\" and needed to \"get well\". This was right next door to me. She screamed for at least 15 minutes. She was there to get drugs and she got them. Others came later. They stayed outside talking really loud until around 7:30am. They then went inside and were really loud until around 1:30pm. Either management doesn't know there is a drug dealer on the premises or they are turning a blind eye, but I don't see how they could miss it.

Leisure Self

2/10

Poor

15 Jun 2025

Verified traveler

Would Not Recommend

I guess if you are there for a couple of hours to get some rest before a flight it would be okay. It seems as though this hotel provides extended stays so there were families sitting at their doors. A lot of foot traffic all times of the day and especially at night. Bugs were spotted in one of our group members room. It was not a safe area and rooms are not comfortable at all.

Friends_and_family Family

2/10

Poor

01 Jun 2025

Regina

You get what you pay for. Front desk staff not very friendly. Was woken up at 4am by 4 men pounding on the door. Would not leave unless we opened the door to confirm the person they were looking for was not inside.

Business Family_with_children

10/10

Exceptional

25 May 2025

Jorge

Nice place and very clean

4/10

Poor

21 May 2025

Joseph

It was cheap in price and I was not surprised to find it was in bad shape. Toilet barely worked. But it did the trick as a place to sleep from midnight to 6m am.

10/10

Exceptional

18 May 2025

Ryan

sony at the main desk was amazing

2/10

Poor

09 May 2025

Ana Beatriz

They cancelled the reservation without notice. Worse attention ever.

Leisure Partner

2/10

Poor

09 May 2025

Forrest

Air conditioning was not working but at midnight, what can you do? Had to call hotel to get them to send the shuttle from the airport. Found out when I checked in that there was no shuttle service back to the airport (driver “sick”). Had to pay for a cab to get back to the airport. I had to initial a form saying I would not smoke in the room. When I went into my room it smelled like an ashtray. So much for non-smoking room. Would never stay in this motel again and don’t recommend it to anyone else.

Business Self

2/10

Poor

07 May 2025

Zackary

Will not use Hotels.com again

I reserved a room at the Red Roof Inn for a friends wedding. I received a confirmation email with the booking but when I arrived at the hotel they didnt have any information about my stay and I needed to book my room the day of my arrival. It ended up costing me more than the original price. I will never use Hotels.com again because I cant trust them to get the job done.

Partner

6/10

Pleasant

04 May 2025

Denine

Dogs and rooms not exceptable

Business_and_leisure Self

4/10

Poor

02 May 2025

Antoney

Dirty, lousy mattress, mold in restroom on the ceiling, trash all outside of the rooms, bugs. I couldn't drive anywhere else I was so tired I was delirious that's the only reason why I stayed.

Leisure Self

6/10

Pleasant

31 Mar 2025

Christian

It was fine for a quick stay.

Business Self

2/10

Poor

21 Mar 2025

Joeseph

Dirty and non smoke rooms smell like cigarettes

Business

2/10

Poor

17 Mar 2025

Carl

This hotel is beyond dated. It seems that it now functions as weekly rental. The door to room 114 was so bent and unaligned it could not be secured. The room I was moved to was only slightly better. Both rooms smelled like cigarettes. I am warning other travelers to avoid this hotel if at all possible.

Leisure Self

2/10

Poor

15 Mar 2025

Gary

This place is run down , cracks under the main entry door to room , smells like weed and cigarettes, prostitution and pimps very unsafe. Noisey people screaming in the yard at 11:30 pm . Ended up leaving the property without getting a prorated refund and drove 5 hrs home at 1:30 am

Leisure Self

10/10

Exceptional

15 Mar 2025

Leeann

I love the staff and customer service was great ,

Leisure Family

6/10

Pleasant

10 Mar 2025

charlie

An ok motel, but not a first choice

This motel was ok. I arrived at around 2200 and initially the reception door was locked, but fortunately the night receptionist was just doing a security walk so he was back within 10 minutes or so. There was an issue at check in, but the two staff in reception were quick to call head office to resolve it. One of them was very chatty to me and that made the whole situation better. The room did smell of smoke, and there were cigarette burns in the table, but the carpet looked clean, the shower looked clean, and the bed looked clean too. I couldn't figure out the heater though so it was a little cold when not in the sheets. I would stay here again, if needing a last minute room near CLT airport

Self

2/10

Poor

10 Mar 2025

Kyle

Less than a 1 star

Hotel was dingy and well taken care of. Damage to furniture, linen and bathroom fixtures.

Business

4/10

Poor

08 Mar 2025

Vicky

No good

Shuttle does not leave til 7 am ...no breakfast no coffee no bathtub no phone and cable was horrible. Never will go there again!!

Partner

6/10

Pleasant

19 Feb 2025

Heather

I had 2 bath towels and a bath mat, no wash clothes. The cover of the toilet tank was broken and missing a corner chunk. Bed was comfy and room was clean but not sure I will stay again.

Leisure Self

6/10

Pleasant

08 Feb 2025

Veronica

Non smoking room smelled like smoke.
Description Reyes 24 hours, but it’s not 24 hours in reality shuttle starts at 7 AM

4/10

Poor

07 Feb 2025

Verified traveler

No hot water, no hot hot showers.

Partner

4/10

Poor

18 Jan 2025

Joshua

Smelled like smoke in non smoking room

4/10

Poor

15 Jan 2025

Verified traveler

The gentlemen working the front desk was VERY friendly and helpful; however, the facility is in pretty bad shape. The first room I had smelled so bad of cigarette and pot smoke, so I asked for a different room. This second room, the key did not work on the door - the door seemed pretty banged up. The third room - AGAIN the key didn't work.

Business

6/10

Pleasant

12 Jan 2025

Gabriel

Desk staff did not wake me as requested. Lukily i had a back up or i would have miss my flight

Leisure Self

6/10

Pleasant

31 Dec 2024

Timothy

Good Effort

The hotel is making good efforts on renovations and upkeep. However, my room's bathroom had obvious signs of ceiling rot and other parts of my floor or wall seemed unclean. The bedding was new and fresh. The TV worked well and I had no loud neighbors. Some people lurking around seemed a bit sketchy but overall, it was a good value for the price I paid. I would stay here again if I needed to budget.

Friends_and_family Family

4/10

Poor

07 Dec 2024

Irving

The area look really shady

Leisure Self

6/10

Pleasant

04 Dec 2024

Mark

Paper thin walls.

Loud party next (adjoining) room. I could hear every word, especially since they were yelling! No spare toilet paper roll in room.

2/10

Poor

03 Dec 2024

Michael Anthony

Last resort.

Business Self

6/10

Pleasant

01 Dec 2024

Beverly

Need upkeep

Business Friends

10/10

Exceptional

28 Nov 2024

Brandon

Good time

10/10

Exceptional

27 Nov 2024

Harif

El hotel es bueno y limpio, cumple el propósito para descansar sin problemas

Business

2/10

Poor

21 Nov 2024

Latonja

The staff is very rude and disrespectful will never stay at this location again..

Business_and_leisure Family

2/10

Poor

18 Nov 2024

Verified traveler

run down motel

run down motel

Business

10/10

Exceptional

08 Nov 2024

estela

Great for a night close to CLT

Great location super close to the CLT airport. The room was comfortable, clean and nice.
The staff very friendly. Be aware that airport shuttle runs only upto 11 pm.

Partner

2/10

Poor

24 Oct 2024

Damein Veron

Unsanitary and had roaches. Left soon as i seen one.

Leisure Self

4/10

Poor

23 Oct 2024

John

Never again

This place is not a safe area. Homeless people everywhere. They have spotlights for a reason. The property was filthy on the outside. The room itself was clean. It is very loud with the airplanes flying over you all night. If you are desperate and have no where else to stay it’s a cheap option for one night, but just be very careful. I bought a lady some food on my walk across the street to the food lion. She was digging in the clothing bin for some clothes. She said she had been staying at the red roof and she got knocked over the head and her purse was stolen. She even had a cut on her head and everything. If you are a female I definitely wouldn’t stay at this place. And if you decide to def bring your pepper spray and gun if you have one.

Self

4/10

Poor

23 Oct 2024

Kinjal

1 night stay king room -Check- in 7:30 PM .The room main door latch was not closing . The bed side lamps were not working . There was a regular deafening machine noise . No chance of sleep. Checking out in early morning at 5:30 AM - Worst part the property management was aware of the condition when gave feedback yet assigned it to a guest with full payment .

6/10

Pleasant

22 Oct 2024

Lamont

It fit the price. Staff was nice. I wouldn't reccommend a woman staying here alone though. Area didn't have that safe feeling and some guests look shady.
Bathroom need renovation and/or thorough cleaning.

Leisure

8/10

Excellent

22 Oct 2024

shawn

Good for a quick sleep if you can sleep through traffic and plane takeoofs and landings (I can, but my wife can't)

Leisure Family

6/10

Pleasant

22 Oct 2024

Teresa

Blow dryer didn’t work, only 1 towel,hand towel, two wash cloths, the plugs in the wall under side table didnt work, it looked like they just shoved the outlet back in the wall !!! There was no bath only shower, the water was hooked up backwards so the cold was hot an hot was cold!! All I have to say is I’m glad I kept my stuff on the top of the table an not the floor because I went to move a chair an I guess I had disturbed it but there were roaches crawling around!!!! The person at the desk was very friendly!!! But the place in general was not kept up a maintained!! If I’m going to pay close to $100 I would expect it to be better than my current situation!!!

I don’t recommend going here at all !!!!

Leisure Partner

10/10

Exceptional

21 Oct 2024

Wisdom

Beautiful environment, rooms very clean, i ll recommend to everyone

10/10

Exceptional

20 Oct 2024

Monte

Good deal

Well kept room. Great price for our layover on Charlotte.