Name: Wingate By Wyndham Charlotte Airport I-85/I-485
Address: 4238 Business Center Drive, Charlotte, 28214, US

8/10

Excellent

05 Aug 2026

Kerry

The front desk staff when we arrived after a frustrating day of travel were wonderful! We truly appreciated their thoughtfulness!

The bed was very comfortable, but the pillows were lumpy. Breakfast was good, especially the sausages, but gluten free bread for toast would be appreciated!

2/10

Poor

04 Aug 2026

Durrell

Beware, we found and saw several cockroaches in our one night stay. When I addressed the front desk staff and told them they had a problem with cockroaches, they just agreed with me.

4/10

Poor

04 Aug 2026

Lindsay

I had a really late check in and they were great about it. Check out is at 11am, housekeeping was knocking on my door at 8:30am! Glad I was already awake to catch a flight. The place looked clean but didn't smell very clean. I don't think I would ever stay there again. Front desk staff and the driver of the airport shuttle were both very pleasant

10/10

Exceptional

03 Aug 2026

Kathleen

Staff were helpful

10/10

Exceptional

03 Aug 2026

Fabian

Great experience overall

10/10

Exceptional

02 Aug 2026

Nicole

All the staff were very friendly and helpful- especially Leticia at the front desk !!!!!
She went above and beyond for us when our stay was extended unexpectedly-

8/10

Excellent

02 Aug 2026

norman

economic place to stay, hotel stay at front desk very nice, engaging people. priced fair

10/10

Exceptional

01 Aug 2026

Monique

Great staff. Luxury hotel

10/10

Exceptional

31 Jul 2026

Lynn

Nice hotel with a shuttle and breakfast close to the airport.
It worked out perfectly for what I needed.

10/10

Exceptional

29 Jul 2026

Charmae

Customer Service was very nice and respectful

10/10

Exceptional

28 Jul 2026

Michele

We didn't have breakfast there.
Parking was ok.

4/10

Poor

28 Jul 2026

Scott

The bathtub was leaking water all night long. The sink was plugged and wouldn’t drain.

8/10

Excellent

28 Jul 2026

Dale

We were only there for 5 hours to sleep before our next flight. There was no time and no real attention paid to anything. Bed was clean and comfortable which was exactly what we wanted and needed.

10/10

Exceptional

27 Jul 2026

delmon

I found the staff friendly and very helpful. Since I am slightly handicapped and use handicap parking spaces, I did find that parking the airport shuttle van in a handicap spot not to be troublesome. They should use one of the other available spaces.

I thought the breakfast was adequate but a little sparse in some respects,

8/10

Excellent

27 Jul 2026

Iosvany

Good for overnight stays, will stay again if needed.

10/10

Exceptional

26 Jul 2026

Natasha

The room was clean, the bed comfortable, and its proximity to the airport makes it an ideal choice should your flight be canceled and you require a shower and a brief rest.

8/10

Excellent

24 Jul 2026

Todd

Staff was super friendly. Inside is a little dated but had an overall good experience. Breakfast was a little anemic but I had a solid price on stay so overall, i would stay there again. Another big benefit was, less than 2 miles from long term parking.

6/10

Pleasant

24 Jul 2026

Ismael

it was just OK

8/10

Excellent

23 Jul 2026

Phillip

The property was in a location not visible or accessible at night if you have never been there. At first I looked at it both ways. Charlotte in the woods !!!! NOT a good vibe!!!! Then again NOT on the main road view ???!!!!
Clean
Quiet for being close to airport
Would stay again because being off Little Rock Rd. View.
Breakfast was OK! I got in late so I woke up later than normal!!
Bed was awesome!!! Helped to sleep in a little!!
Breakfast over at 9:00
Get down before then!!
I give the property a 9 out of 10 overall.
Would suggest to any of my associates to stay there if flying in late to CLT.

4/10

Poor

23 Jul 2026

Kenneth

Hotel is old and worn, staff seems to do what they can but the lobby smelled of cleaning chemicals and the room had a moldy odor. The carpet and furniture in the room were worn and dirty. The free breakfast was poor at best, very limited. Shuttle service to the airport was great, driver was fantastic. Area is very questionable if you want to walk to the grocery store. Between 3am and 5am about 12 people decided to have a full blown party outside our room with loud talking and music, I guess the staff thinks this is ok.

10/10

Exceptional

22 Jul 2026

Cosme

No

6/10

Pleasant

22 Jul 2026

Kelley

The staff was great. The front desk was friendly and accommodating. However, there was a roach in my room and no drain stopper in the bathtub. I wasn’t a happy camper.

10/10

Exceptional

21 Jul 2026

Justin

Room was nice and clean. Close proximity to the airport.

Partner

10/10

Exceptional

20 Jul 2026

Sonia

Our stay was really good and the front desk clerk helped us a lot. Check-in date 7/19/26.

Family_with_children

10/10

Exceptional

19 Jul 2026

Matthew

The hotel staff were friendly and very accommodating. We will stay there again.

Partner

10/10

Exceptional

19 Jul 2026

Samantha

The experience was great & the front desk staff was so nice & helpful.

Friends

2/10

Poor

19 Jul 2026

Joshua

The entire hotel including common areas, hallways, elevator and our room had the overwhelming odor of marijuana. The room would not get cooler than 72 degrees with the air conditioner on as high as it would go. It was extremely uncomfortable and hot. The hallways, common areas were also extremely hot. The elevator had components of it being held on by electric tape, and was slow to the point it quicker to walk up 5 flights of stairs and walk back down before the elevator reached its destination. The elevator was sticky and appeared to have urine on the floor. There was no parking in the parking lot. The hotel itself was disgusting. The shower in my room was so stained and unappealing we refused to use it for the night we were there.

The furniture was old, grainy and not kept up or cleaned well. The exit door latch bar by the stairs was not secured to the door and smashed my finger in between due to it being so loose. There were empty baggies of what appeared to previously contain marijuana in the stairwells and hallways. The hotel did not meet expectations and was not worth the $245 for one night. This is a motel and should cost $100 per night. I would not recommend this to anyone I know, and I will never stay there again. Absolutely disgusting.

Partner

10/10

Exceptional

19 Jul 2026

Sharone

Every single thing was excellent. The staff was beyond helpful. I will be staying here again.

Family

6/10

Pleasant

19 Jul 2026

vonia

Bed is very hard. The shower doesn't drain correctly

Partner

10/10

Exceptional

18 Jul 2026

Marla

The breakfast staff was lovely and worked hard to keep everything clean. A couple of suggestions. The eggs were very dry and tasteless. Please include sugar free syrup for your diabetic guests.

8/10

Excellent

18 Jul 2026

Derrick

Great customer service would book again

Friends_and_family Family

4/10

Poor

18 Jul 2026

Frank

I took my wife and daughter out of town and we arrived early and the staff at the front desk was wishy washy. I staff told us that we couldn't in yet we were to early and the second staff took time to find out information about what we could do.
When we got our room the room looked out dated, the carpet looked dirty. I understand its nothing the staff could do about the looks of the place but wow. For wyndham this is a big let down for me. Also I am a wyndham resort owner so seeing this was disappointing.

Family_with_children

8/10

Excellent

17 Jul 2026

oliver

Nice people. Clean hotel. Its a little older, but nice for the money

6/10

Pleasant

17 Jul 2026

Nicole

The property needs to be cleaned the room had a smell

Partner

10/10

Exceptional

16 Jul 2026

Bridget

The staff was very informative about their job

Family

8/10

Excellent

16 Jul 2026

Sandra Silva

The costumer service was excellent .The hotel was clean but outdated. The breakfast was very simple but not a lot of options. In overall I was good for the price. The area was okay I was feeling nervous but I was safe and quiet at the hotel. Good for a quick work trip. I did not use the shuttle it they appear to be organized.

Self

10/10

Exceptional

16 Jul 2026

Gregory and Ruth

Rooms were clean and comfortable. Staff was friendly and helpful. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Samantha

Staff was friendly and convenient to CLT airport.

Partner

8/10

Excellent

15 Jul 2026

Melissa

Clean, quite, shuttle to airport close distance

10/10

Exceptional

14 Jul 2026

marcee

The staff and cleanliness were amazing . The ladies are all so sweet and hotel is clean and comfy. I will be back
The shuttle was easy and on time Breakfast was so good ❤️

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Lee

The lady working the front desk was very nice.

Self

10/10

Exceptional

14 Jul 2026

Brian

Utilized the shuttle twice. Breakfast was there. Coffee hot.

Partner

8/10

Excellent

14 Jul 2026

Zach

Great staff friendly and helpful

Partner

10/10

Exceptional

14 Jul 2026

Matthew

Very, very clean and wonderful, friendly and helpful staff. Older property, however the cleanliness and the staff made up for it. Breakfast was so-so, but the friendly attendant was very nice. Coffee was good.

6/10

Pleasant

13 Jul 2026

Barbara

I checked in with Lakesha on July 11th and she was very helpful. My husband is a wheelchair disabled veteran and I were there to attend a concert venue that evening. The morning after I was experiencing excruciating pain in my left knee and couldn’t walk. I called the front desk and asked for help with bringing a luggage carrier to my room this was not Lakesia whom I spoke with my request. The lady responded that she was the only one working and would not help me. I told her I really needed help. She didn’t care. I made it to the lobby to retrieve a cart and she was just sitting there playing on her phone. I asked her what her name was and she said Candace and not wearing a name tag like Lakesia was wearing. They were not busy and I saw only one person checking out by returning their key cards in a box on the front counter. I won’t be staying there again.

Partner

10/10

Exceptional

12 Jul 2026

Lori

Room was clean. Decor is older but the stay was very comfortable. Front desk personnel where very friendly and welcoming.

Partner

8/10

Excellent

12 Jul 2026

Demetrius

This property was close to the airport and was clean, it also offered shuttle transportation to the airport and long term parking for the airport

Partner

10/10

Exceptional

11 Jul 2026

Mary

I had a late night flight due to cancellations. The hotel shuttle came to the airport late at night to pick me up and it was much appreciated! My stay was brief but the bed was comfortable and everything was there to make it a pleasant and restful night.

8/10

Excellent

11 Jul 2026

M Frank

Convenient location and very helpful staff.

Partner

8/10

Excellent

11 Jul 2026

Steven

The hotel was nice and very close to the airport. However, our air didn’t seem to work quite right and the beds were very smaller than expected. But we would definitely stay here again. Miss Geri was a great shuttle driver!

Family_with_children

6/10

Pleasant

10 Jul 2026

Rachel

2 miles from the airport, really really old and outdated. Bathroom was moldy, tv wasn't good, linens were clean, staff was nice. Very shady area for 2 females traveling.

Family_with_children

2/10

Poor

10 Jul 2026

Rob

Close to airport.
Left shirt in room 3 hours later it had completely disappeared.
Cleaning staff either discarded it or took it home.

6/10

Pleasant

10 Jul 2026

Sonja

The lady at the front desk was awesome. The shower was hot with a good flow. However, there was a roach in the bathroom.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Chyree

My stay was just overnight, But my room was clean and comfortable. Staff was friendly and the airport shuttle was prompt.

Self

10/10

Exceptional

09 Jul 2026

Katherine A

Perfect place for an overnight at the airport. Quick check-in, spacious, clean and well maintained rooms, frequent and dependable shuttle service.

Partner

8/10

Excellent

08 Jul 2026

Robert

Clean room

8/10

Excellent

08 Jul 2026

Lesle

Good size room. Clean and quiet. Staff is very helpful and friendly. Nice free breakfast in the morning.

Self

8/10

Excellent

08 Jul 2026

Grace

A decent hotel right by the airport. It was really close and we were able to charge our Tesla with the destination charger in the back. The lady at the front desk was super helpful and friendly. The rooms were typical and nothing to write home about.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Cyndi

It was a slum. No restaurants close by other than greasy fast food.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Michael

Everyone at this location was very helpful and cordial. The free airport shuttle was great!

10/10

Exceptional

07 Jul 2026

Josh

Got stuck in Charlotte due to a last minute, late night airline issue. Booked online while on the tarmac, and called the hotel assuming we weren’t going to be able to get the shuttle. They were FANTASTIC! Walked us through the airport process/when to call back to time the shuttle, which got there right on time. Front desk folks were sweet and welcoming with the type of southern charm you don’t expect to find at 1am when the phone is ringing off the hook due to flight cancellations and exasperated folks needing rooms. We absolutely felt taken care of…exceptional customer service all the way to the morning airport shuttle. Highly recommend staying there!

Family_with_children

10/10

Exceptional

06 Jul 2026

Brenda

Very clean. Front desk clerk was so sweet. Very helpful.
The lady that cleaned our room Sunday did an amazing job. So clean.I will stay again.

Family_with_children

8/10

Excellent

06 Jul 2026

Jennifer

Everything was great except my pick up from the hotel. I was left by the shuttle twice and decided to just take a cab because the hour was getting late.

My overall stay was great though.

Self

10/10

Exceptional

06 Jul 2026

Fabian

Always amazing and wonderful front desk staff

Self

4/10

Poor

04 Jul 2026

kim

The room was awful. It was dirty and the chair in room had stains. Bed coming apart and chair to desk all black rubbed off. Wouldn’t recommend to any one.

Partner

6/10

Pleasant

02 Jul 2026

Jessica

NA

Family

6/10

Pleasant

01 Jul 2026

Rick

Decent room, needs updating. The highlight of the hotel was the staff. They are great, very helpful and friendly. Hotel is close to the airport for easy access. Breakfast food needs improvement but they do have great coffee.

Partner

10/10

Exceptional

01 Jul 2026

jean

Excellent

6/10

Pleasant

30 Jun 2026

Torrey

Included breakfast is terrible. Customer service very average. Only good selling point is that it’s close to the airport.

Self

10/10

Exceptional

30 Jun 2026

Sandra

Helpful and friendly staff. Clean rooms. Nice location and quiet.

Partner

6/10

Pleasant

30 Jun 2026

Vanessa

Staff was very pleasant and customer friendly. The property itself was not what I’ve come to expect.

Business

6/10

Pleasant

29 Jun 2026

Jeff

Need new gym equipment

8/10

Excellent

29 Jun 2026

David

Friendly front desk staff, easy and quick check in. Beds comfortable, pillows not so much. Rooms clean, showers and shower curtain in need of update. Overall, not bad at all for the price. I’d visit again.

Partner

4/10

Poor

28 Jun 2026

BJ

We used this particular hotel because they had the airport shuttle. The way to the airport was fine, but upon our return, we called the number provided to let them know our flight had been delayed (call at 9:06PM) and to make sure we’d still be okay for the shuttle. Then, when we landed, we called again before midnight (11:14PM). We told them we were there and needed to be picked up. They said we had to be outside. We got outside and called again (11:40PM), once again before midnight, and they said someone was there and would be at location 1A in 5 minutes. 15 minutes went by and no one came. We called again at 11:55PM, and they said 5 minutes. Still no one came. We called finally again at 12:09PM and she told us we’d need to find a different way because the shuttle ends at midnight. She hung up the phone multiple times on us, as well. If you need professional and reliable, choose somewhere else.

Partner

4/10

Poor

27 Jun 2026

Richard

Mediocre

10/10

Exceptional

27 Jun 2026

Gregory

Latisha and casandra we're awesome. I had a very very good experience. Probably one of the best hotels I have been in. Price was fair rooms where beautiful. I always looked forward breakfast in the lobby.latisha was always there if you needed something. I only wish one thing that would have really made it great is if there was a pool outside. Other than that , I would highly recommend this hotel
Greg Ducati

Self

10/10

Exceptional

27 Jun 2026

Karen

All of the staff were very very nice and helpful. I needed a 5:00 am shuttle to the airport and the driver was so kind and accommodating. I will definitely stay here again.

Self

6/10

Pleasant

27 Jun 2026

Mike

We had a short overnight stay, and the location was the main reason we chose this hotel. While the location was convenient, the rooms and overall property need significant improvement. The accommodations felt outdated, and the overall condition did not meet our expectations. It was adequate for one night, but I would hope to see updates and better maintenance in the future.

Partner

8/10

Excellent

26 Jun 2026

Steve

Close to the airport

Partner

6/10

Pleasant

25 Jun 2026

TONDALAYA

basic clean room

Family

8/10

Excellent

24 Jun 2026

Gary

Great place

10/10

Exceptional

23 Jun 2026

Tanya

Very friendly staff and close to airport. Room was clean and larger than expected.

Self

2/10

Poor

22 Jun 2026

michael

Had a cancelled flight at 11:30 PM. Looked on Hotels.com to find a hotel. Called the 800 number that was offered next to the listing on the app. Wanted to know if I could use the hotel immediately and not have to wait till check-in time in the afternoon. Needed a place to sleep ASAP. The agent said as long as I paid for the hotel, it was immediately available to me. Called the hotel direct line to tell them that I wanted a non-smoking room and a king size bed. They laughed at me and said I would not be able to have the room until check-in time at 3:00 PM. I said I need to get to sleep from one in the morning until 10 o’clock in the morning. It defeats the whole purpose of getting the room if I have to check in at 3 PM. I asked Hotels.com for a refund because I was misled by what I soon found out was a virtual agent, not a real person to whom I was speaking. I was tricked! So based on the fact that it was that nonrefundable hotel, do you think they would make allowances for the situation where they’re virtual agent on Hotels.com told me that it would be OK for me to spend the night there. I would not have booked the hotel had they told me that I could not stay there from midnight to 10 in the morning. I spoke with the front desk person again and she was trying to help but then her boss, ******decided he did not want to issue a refund. Don’t go to this fleabag joint. You will be sorry!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Melanie

Clean!

Friends

8/10

Excellent

22 Jun 2026

Kerry

Clean and safe place to stay near the airport: perfect if you land late one day and fly out early the next.

Self

2/10

Poor

22 Jun 2026

Jennifer

We booked this hotel not 24 hours before we attempted to cancel. I do realize, the hotel was nonrefundable, but typically under circumstances involving airports and such, a refund is given. This hotel refused our refund Expedia requested, even though they had advance notice & it was literally just booked hours prior. I would think an airport hotel would be a little more accommodating to returning guest, but I guess they needed that money for a vacant room more than our future business. Disappointed with the customer service here. I would completely understand if I had booked this month in advance. There were hours in between the booking and the cancellation request. I won’t make this mistake again.

Family

10/10

Exceptional

21 Jun 2026

Matthew

great stay

8/10

Excellent

20 Jun 2026

MonaRe

It was close to the airport. The shuttle was why we chose it. The drivers were great.
Breakfast eggs pretty bad🙈 waffles were ok.

10/10

Exceptional

20 Jun 2026

Emilio

Excellent location, professional and nice staff, love it

Partner

8/10

Excellent

20 Jun 2026

Russell

Staff was very helpful

Partner

2/10

Poor

19 Jun 2026

Brandi

I was stuck for my connecting flight going into Charlotte due to Hurricane Arthur. I could not get the desk to pick up.. I notified the third party booking agent as soon as I could and they were able to contact the property for me however Wyngate was not willing to change the date of my reservation by one day. I would have gladly stayed with them when my flight came on.. I had travel insurance and on my end this did not cost me anything but I feel like travelers should be aware that the property chose not to work with myself due to their policy. That is completely their choice.. but I will never stay or recommend them due to this.

8/10

Excellent

19 Jun 2026

Stephanie

Great location to the airport.

Partner

8/10

Excellent

19 Jun 2026

Leanne

Convenient to airport with shuttle. Our connecting fligjt was cancelled and had to rebook for the next day. We didn’t get our bags so there was a Family Dollar in easy walking distance where I picked up a couple of things the next day.

Business

6/10

Pleasant

18 Jun 2026

lane

Ice machines didn't work on most floors

Family

10/10

Exceptional

18 Jun 2026

Louise

Check in was quick. Very friendly.

Self

10/10

Exceptional

17 Jun 2026

Janiah

Arrived late and they were very helpful! Had an early flight and was asked what time I needed a shuttle! Great place and room was clean and the bed was comfortable!

Partner

2/10

Poor

17 Jun 2026

Quyen

Room smelled like old urine. Appeared to be coming from AC unit. I had to keep the AC off all night.

Business

10/10

Exceptional

17 Jun 2026

Donna

Good value for money.The staff is courteous.I arrived early for my reservation but the staff assigned me to a room within ten minutes.

8/10

Excellent

16 Jun 2026

Jennifer

Front desk lady Ms. Lateasha was wonderful!!

6/10

Pleasant

16 Jun 2026

Kelly

Parking was OK, close to the front door. Room size/layout were adequate. Very strong chemical odor on entering the room. Two of the room lights didn't work. Toilet clogged on first use (they sent someone to plunge it, but no one cleaned up afterward, so we wiped down the toilet and floor). Breakfast at 6 a.m. was the worst we've experienced - no yogurt, reconstituted eggs that looked and tasted like they came out of a can, strange-tasting shriveled sausage that we couldn't eat, bananas, and nothing else.

Family