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Holiday Inn Charlotte-Airport Conf Ctr By IHG

Charlotte - NC · United States

1626 North Josh Birmingham ParkwayView location

8.2/10Excellent1,004 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Charlotte-Airport Conf Ctr By IHG

Welcome to the Holiday Inn Charlotte Airport, at 2707 Little Rock Road, 2 mi from Charlotte Douglas International Airport CLT, access to Interstate 85, 485 & minutes from 77. Our 24hr complimentary shuttle allows you to spend less time in traffic & more time enjoying Charlotte.

The Atma Hotel Group's P. R. O. M. I. S. E statement & dedication to cleanliness, convenience & comfort has been designed to provide peace of mind. We are committed to ensuring our hotel is as clean as possible.

We are upgrading the HVAC systems to deliver filtered & UV sanitized air. Enhanced cleaning standards with Electrostatic Sprayers to disinfect rooms & public areas. Our employees are certified on cleanliness protocols.

Only minutes from Billy Graham Library, US National Whitewater Center, Charlotte Convention Ctr, Bank of America Stadium, NASCAR Hall of Fame & the American Airlines Training Ctr. Our amenities were created with you in mind, Comp Wi-Fi, Airport Shuttle & Parking.

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Go to work in our business center with copy & print support. 24hr fitness center. Lounge in our outdoor pool. Our Hub Bar & Grill offers classic American Cuisine for breakfast, lunch, & dinner & local craft beer, wine & cocktails. 5, 000 sq.

ft of Meeting Space is available for a social event or business meeting.

Located in Charlotte, Holiday Inn Charlotte Airport by IHG is within a 10-minute drive of Sullenberger Aviation Museum and Billy Graham Library. This hotel is 5.6 mi (9 km) from U.S. National Whitewater Center and 5.8 mi (9.4 km) from Bank of America Stadium.

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Charlotte?

This hotel has 5005 square feet (465 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 8:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 7.25 to 21.95 per person
    • Uncovered self parking fee: USD 11.00 per night (in/out privileges)
    • Uncovered extended parking fee: USD 11.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Coyote Joe's 3.8 km / 2.3 mi
Premier Event Center 4.5 km / 2.8 mi
Sullenberger Aviation Museum 6.1 km / 3.8 mi
Lake Wylie 6.9 km / 4.3 mi
Bryant Park 7.7 km / 4.8 mi
Billy Graham Library 8.1 km / 5 mi
Catawba River 8.1 km / 5.1 mi
Renaissance Park 8.7 km / 5.4 mi
U.S. National Whitewater Center 9 km / 5.6 mi
Charlotte Regional Farmers Market 9.1 km / 5.6 mi
Bank of America Stadium 9.4 km / 5.8 mi
Romare Bearden Park 9.7 km / 6 mi
York Road Community Park 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1974
  • Year of most recent renovation: 2015
  • Total number of rooms: 200
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Single rooms: 127
  • Double rooms: 67
  • Suites: 3
  • hotel
  • American Express
  • EC
  • JCB
Show 61 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • EuroCard
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired InternetExtra charge
  • Wi-fi
  • Local and international calls
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • Shop
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 9
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Breakfast a la carte
  • Set menu lunchExtra charge
  • À la carte dinnerExtra charge
  • Vegetarian mealExtra charge
  • LGTBIQ friendly
  • Early departure
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 9 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Pay movies
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 12 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Pay movies
    • Cot on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cot on demand
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 325 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    325 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi
    • Pillow menu
    • Pay movies
    • Housekeeping
    • Desk
    • Toiletries
    • Cable TV
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 10 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Cot on demand
    • Pay movies
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 7 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Hairdryer
    • Bathroom
    • Tea and coffee making facilities
    • Wi-fi
    • Cot on demand
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 6 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Pay movies
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Charlotte-Airport Conf Ctr By IHG

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Charlotte-Airport Conf Ctr By IHG

8.2
Excellent
1,004 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Riley
Their bus service to the airport was very convenient
2/10
Poor
02 Aug 2026
Dasia
my room had bugs in it and staff was limited not friendly will never stay again
10/10
Exceptional
26 Jul 2026
Todd
Easy right next to the airport.
10/10
Exceptional
26 Jul 2026
Alireichen
everything perfect especially the staff
2/10
Poor
24 Jul 2026
Shalena
The first night I wiped and cleaned everything. I woke up to black ants every where. I asked for a room change and the next room the tub doesn’t drain. The receptionist didn’t want to help. She acted like it wasn’t an issue. She said we don’t have any rooms. The smell of the hotel smelled horrible. It smelled like old/wet carpet. The elevator made noise and felt like it was going to stop working. I reached out to someone higher Mario Martinez and he never responded back.
Family
8/10
Excellent
24 Jul 2026
Tashawanda
The hotel was clean and the rooms were just as clean. However, the a/c is the halls we're not working. Therefore, it was very hot in the halls. Hopefully they will fix it soon. I will stay at the property again. Housekeeping on the first and fourth floor were very helpful and nice! Front desk was very courteous as well!
8/10
Excellent
22 Jul 2026
Caryn
The staff was great. Very nice and helpful. My only issue everyone in our group room keys deactivated after midnight. We all have to get our room keys reprogrammed.
6/10
Pleasant
19 Jul 2026
COURTNEY
The bathroom ceiling was leaking, and we did receive new towels from housekeeping but otherwise the staff and manager were very friendly. The hotel was clean and we had no other issues. I would stay here again especially for the convenience of the location.
10/10
Exceptional
19 Jul 2026
George
Nice property
Family
10/10
Exceptional
19 Jul 2026
Dexter
Very easy to book, Hotel was in a great neighborhood and stores are within walking distance
Partner
8/10
Excellent
19 Jul 2026
Vanessa
N/A
Family
10/10
Exceptional
13 Jul 2026
Greg
Check in was easy they were very busy but the wait wasn’t long at all. Room was very clean.
Partner
10/10
Exceptional
11 Jul 2026
Weston
Airport access.
Family_with_children
8/10
Excellent
24 Jun 2026
Tamara
The shuttle was helpful.
Partner
8/10
Excellent
21 Jun 2026
CLIFF
Good for the buck.
Family
2/10
Poor
21 Jun 2026
Tierra
This property needs new ownership. The room was dirty. There were stains on the carpet. I stayed there for an hour and left. I would not recommend this property to someone with a family.
Friends_and_family Family
8/10
Excellent
16 Jun 2026
Barry
Our room was terrific: spacious, clean, well-appointed and very comfortable. The staff were all helpful, kind, and knowledgeable. However, we had 2 issues: there was a strong sewer-like smell coming from the bathroom sink, and although it dissipated after a while, it never quite disappeared. Also, the living room air conditioner made a constant loud whining noise until we finally had to turn it off. We didn't want to call downstairs about either of those issues because we needed to go to sleep very early and so couldn't wait for someone to fix it.
Partner
10/10
Exceptional
09 Jun 2026
Carl
Very friendly staff. They helped make our stay easy.
Partner
10/10
Exceptional
05 Jun 2026
Martin
Good
10/10
Exceptional
01 Jun 2026
Don
Clean. Restaurant in house. Did not expect to pay extra for parking.
Self
10/10
Exceptional
27 May 2026
Carl
The staff was excellent. The motel needs to be updated but it was clean and super convenient to the airport. We’ll be staying there upon our return.
Partner
10/10
Exceptional
26 May 2026
Christina
Nice casual restaurant and bar…
Self
10/10
Exceptional
24 May 2026
Mark
Helpful staff and very nice, big rooms.
Partner
4/10
Poor
24 May 2026
Lisa
Our experience was not nearly as good as the first time we stayed 10 days previous. Towels were dirty. The outlet in the bathroom didn't work so blow drying hair was done with no mirror. The restaurant-which we'd been told opened at 5- was deserted. I finally found someone who told me no one had shown up to work in the restaurant! Room seemed noisier. All in all, extremely sub par. Staff was nice-the one positive.
Partner
10/10
Exceptional
23 May 2026
Stanley
Great stay
10/10
Exceptional
21 May 2026
Karen F.
Very convenient to airport literally next door. Could
Park our vehicle there for our trip to Alaska. Staff at front desk so nice! Comfortable beds.
Family
8/10
Excellent
20 May 2026
Robert
Fast shuttle, good service
Self
8/10
Excellent
16 May 2026
Nkoyo
I spent a night so I didn't get to use a lot of the amenities; however, the food from the restaurant was really good.
Self
10/10
Exceptional
16 May 2026
Vijay
Room was clean and comfortable. Staff was friendly. The bed was comfortable. We were there only for a night but we liked the place.
Family_with_children
10/10
Exceptional
14 May 2026
Woodrow
We liked it. Only stayed overnight
Partner
6/10
Pleasant
14 May 2026
JEMAR
Clean room and food at restaurant was good
10/10
Exceptional
11 May 2026
Leslie
Great place. We always stay here when flying out of the airport. You can park your car there and shuttle to the airport
Partner
10/10
Exceptional
11 May 2026
Rylea
I genuinely enjoyed my stay! It was a very helpful staff. The only let down was the fact that I had requested adjoining rooms and or rooms in close proximity to one another days prior to my visit, yet upon arrival they did not have my request noted or taken into account. If not for Sonya, my needs and noted requirements would not have been met. I thank her for her much appreciated service and kindness. As well as the diligence and manner she went about accommodating us in the best she could. Knowing their lack of vacancy at the time. I enjoyed my stay. Thank you.
Business
10/10
Exceptional
10 May 2026
Jaris
Room was clean. Staff was excellent.
Family
10/10
Exceptional
08 May 2026
Jason
Only stayed to sleep between flights. Was happy we didn't have to wait long for the shuttle to pick us up AND they didn't overbook the 5 am shuttle to get back to the airport for the final leg of our trip. Check in was quick, room was clean, cool, comfy and QUIET.
10/10
Exceptional
08 May 2026
GINA
Over all, great room/hotel. Only disappointment was in the hotel restaurant, they did not accept cash for payment. You must use a credit card, we were not told that up front. Bar stock was limited, menu online different than on the hand held menu. service was a bit slow. Everyone was super friendly, beds comfortable. Would definitely stay at this hotel again.
Friends
10/10
Exceptional
05 May 2026
Erin
I had an extended layover in CLT from 7a-7p after a long red eye. The management worked with me for an early check in and I checked out around 5p. Quiet, clean and comfortable. Easy to do a little work, get some rest and then shower and change for the next leg of my trip.
Self
8/10
Excellent
04 May 2026
joe
Fire alarm sounded while I was at this hotel.
I had to leave the room for 10 minutes until the fire department arrived and declared the rooms safe to renter
Self
10/10
Exceptional
25 Apr 2026
Evelyn
Everything was great. We will be back
Partner
6/10
Pleasant
23 Apr 2026
Richard
No bathroom fan, tv remote needed batteries. Breakfast was NOT included!
Family
2/10
Poor
22 Apr 2026
Theresa
bar was good, could use more selections, would be nice to have fresh free coffee and water in the lobby.
Self
6/10
Pleasant
19 Apr 2026
Steven
Staff is great. Room and property was clean. Bar was good.
Partner
2/10
Poor
17 Apr 2026
Michael
The check-in process at this hotel was simple, quick, and very friendly. It was suggested by the clerk that I join the rewards program, so I did. I travel about 30-35 days a year but I have not stayed at a Holiday Inn in 20 years so I decided to join. That was a mistake.

Later in the evening after returning my rental car, it took 3 phone calls, and an hour and a half for the complimentary van to get me the 6-minute drive from the airport to the hotel. The van driver wouldn't talk to me about it in the van because of the camera. At the hotel, he wanted to dish the dirt on his boss as the reason he wasn't there and was showing me his log. I explained that I didn't want to be involved in office drama. I went into the hotel and asked for the manager on duty. The lady behind the desk said it was her. After explaining that it took me an hour and a half to get from the airport to the hotel, she offered to credit 2500 points to my account. She told me it would
8/10
Excellent
15 Apr 2026
Diego
Average clean
10/10
Exceptional
13 Apr 2026
Donna
The room was clean.Your staff was excellent.Breakfast was good.
Self
10/10
Exceptional
13 Apr 2026
Jordan
The hotel was really nice and comfortable I would definitely stay here again it’s very close to the airport so it’s super convenient I’m very pleased with this experience with my trip thank you!!
Friends_and_family Friends
8/10
Excellent
12 Apr 2026
Linda
Left early so the was no coffee or breakfast. Shuttle to the airport was quick and convenient. Staff were friendly and professional
Partner
10/10
Exceptional
11 Apr 2026
Jessica
Good dinner. Great location. Excellent service.
Partner
6/10
Pleasant
11 Apr 2026
Wendy
I was double booked for a prepaid reservation and the hotel and Expedia would not resolve the issue.
Self
6/10
Pleasant
08 Apr 2026
Adrian
Very noisy
Partner
8/10
Excellent
08 Apr 2026
Allyson
I would recommend this hotel for an overnight stay, it’s close to the airport and the shuttle service was very helpful, but don’t forget to book it in advance. The team was professional, and helpful when needed.
Self
8/10
Excellent
07 Apr 2026
Damon
Overall was good but 2 things that fell short. First, having to pay for parking was dissappointing. 2nd, the coffee machine in our room was broke. Otherwise was comfortable and extremely close to the airport which was nice.
Friends_and_family Family
8/10
Excellent
05 Apr 2026
Donna
I left before breakfast.Early flight
10/10
Exceptional
01 Apr 2026
Ernest
Parking was great
Partner
10/10
Exceptional
30 Mar 2026
william
Parking was chargeable, which was a surprise
10/10
Exceptional
29 Mar 2026
Eva
Room was very comfortable. Dinner menu very good.
Partner
8/10
Excellent
29 Mar 2026
Wendi
We waited for a long time for the shuttle and ended up taking a cab
Partner
4/10
Poor
28 Mar 2026
Cress
It took us almost 2 hours to check in. There was only 1 checkin person and they were very slow. Not sure if the process or person was the issue but a horrible experience.
Partner
6/10
Pleasant
28 Mar 2026
Brian
Despite a long line to check in, the bar closed at 10:50pm. Check in staff did their best. Dropped drink bottle lid and rolled under the sofa. Yuck. Not clean. I know its difficult, but...
No real good dining options nearby but a short drive toward city is good.
Positives- despite being right under the flight path and next to highway, no noise at all from those. A/c unit in room was variable with big temp fluctuations. Not that comfortable.
8/10
Excellent
27 Mar 2026
Sarah
Quick overnight stay when plane was cancelled. Did the job, nothing fancy.
Family
8/10
Excellent
26 Mar 2026
Dennis
Long line to check in. Room good. Bar and restaurant very good and convenient... thumbs up!
8/10
Excellent
26 Mar 2026
Kathleen
Room clean, friendly staff, parking reasonable, problem was that we waited over an hour to be picked up at airport. Transport not too good.

10/10
Exceptional
17 Mar 2026
Dori
Airport shuttle was great
4/10
Poor
17 Mar 2026
william
Room smelled like pee and bathroom ceiling had a big patch over the shower that was way like a leaking pipe. The restaurant was a joke. The staff acted like they didn’t want to be there and the prices were outrageous. Guess they have to pay for the robot server somehow.
Family
4/10
Poor
12 Mar 2026
Nick
Airport shuttle is absolutely awful. Called after landing and was told 5 min. Waited 15 and called back. Was told to wait another 10. Waited 15 and called back. Told to wait another 5. All in all an hour wait for a shuttle whose hotel is a mile from the airport. Saw several other hotel shuttles make 3-4 pickups. Should have walked to the hotel
Family_with_children
8/10
Excellent
11 Mar 2026
Jamin
Clean room but do not clean everyday
2/10
Poor
10 Mar 2026
Jeffrey
The woman working in the restaurant is extremely rude
6/10
Pleasant
09 Mar 2026
Emil
Breakfast is not included and they charge $11 extra per night for parking. Hotel is older property and lots of noise from planes at airport.
Partner
8/10
Excellent
06 Mar 2026
Kate
The light in the bathroom was so poor it was hard to see and do makeup. The overall stay was nice.
Self
2/10
Poor
05 Mar 2026
Richie
We were checking in at 11pm after flying all day. There was a single costumer in front of, it took 20 minutes to check that person in. When we were finally checking in they wanted me to pay for the one bedroom king I had prepaid for. When that issue was resolved they gave us a room with 2 queens. I called down to desk informing them I had paid for a king bed. I was told there was none available. If you think this is costumer service I don’t.
Friends_and_family Family
4/10
Poor
04 Mar 2026
Jeffrey
The property and the room was nice. The staff at the desk was nice and extremely helpful. The shuttle was great and they would take you anywhere where you wanted it that was close by including the airport.. however the woman that worked in the restaurant on March 3 and fourth in the evening was extremely rude. I walked in just to see a menu and as soon as I walked up, she said stand there. As I was standing there by the podium, I saw the menus underneath. I went to grab one and she said that’s not the menu Just wait. after waiting for a while, she came up to me and gave me a menu from behind the bar. That was the exact same menus at the podium. I just looked at the menu and didn’t think anything else about it. Later, when I came back to order food again, she was rude with no pleasantries whatsoever, and I noticed her doing this with other customers. I ordered my food and she told me to come back in 10 15 minutes when I came back. I noticed that she was still being rude to all the customers except for one. With this customer, she actually went out of her way to make a conversation with him and was all smiles and giggles. She seemed to only want to help people of a certain ethnicity. I will say that she and I are the both seemed to be the same ethnicity. The next day again I went to the restaurant just to look at the menu again to see what I was going to order that night. When I walked up, it was 4:58 and she just walked by me and said we don’t open until five
Self
10/10
Exceptional
03 Mar 2026
Michael
Great stop before flying out the next day
2/10
Poor
03 Mar 2026
Susan
Check in was a nightmare. Long line that never got shorter waited just under 2 hours. Yes. Not a typo. My husband and I tag teamed in order to eat before the restaurant closed. I willNEVER stay there again.
Partner
2/10
Poor
02 Mar 2026
Philippe
My electronic key was not working. No access to elevator and no access to my room !!! They gave me another room… same thing!! This has been dragging on for 6-7 times for more than 30 minutes until they finally change my room. The manager did a mistake when programming the key but was hard to her to admit that!
6/10
Pleasant
26 Feb 2026
Yvette
The location was great. The hotel is huge so walk a lot. Excellent breakfast. Bedding is light. Need a comforter. Theres a good bar and can get food also.
The airport shuttle is wonderful. Various rates.
6/10
Pleasant
25 Feb 2026
Ken
You have to pay for breakfast, $18. The food was not even freshly replenished. I had to scrape up eggs where half were dried up from staying out so long
Self
2/10
Poor
25 Feb 2026
edwin
Check in was horrible
10/10
Exceptional
23 Feb 2026
Leonie
Staff receptionist DaVonda was so pleasant and helpful. Jerri the shuttle driver is awesome. Very satisfied
10/10
Exceptional
22 Feb 2026
KIM
Clean room. Food available upon late arrival. Staff helpful.
Self
10/10
Exceptional
22 Feb 2026
Dana
Very clean hotel and surprisingly good hotel restaurant food/dinner.
Partner
8/10
Excellent
21 Feb 2026
Zachary
The rooms were great but it took a long time to check in. There was a long line and the front desk staff was new and unable to speed things up.
2/10
Poor
20 Feb 2026
Vanessa
We arrived at 12pm and we have to wait in a line for long 1 hour with two baby’s.
Family
10/10
Exceptional
20 Feb 2026
Kimberly
My stay was great
10/10
Exceptional
19 Feb 2026
Phillip
Staff was great.
Room was excellent.
It was a convenient location for an overnight before our flight.
Family
8/10
Excellent
17 Feb 2026
Kimberly
You y
2/10
Poor
15 Feb 2026
Kenyon
False advertisement. Took my money!
Business_and_leisure
4/10
Poor
15 Feb 2026
Juan Bernardo
The room was very dirty. The sheets had a strong, unpleasant odour, and the carpets were stained and unclean. Customer service was poor — the front desk staff were not friendly at all, and the shuttle service provided was unsatisfactory.
10/10
Exceptional
12 Feb 2026
Kathy
Everything was great! Friendly staff, clean room, great amenities. . .you name it!
Leisure Family
4/10
Poor
06 Feb 2026
Garry
Room was great. Staff was not good. One person checking in and having a line. It took to long to get my room. Why wasn't there more personnal than one? Bartender at the bar. I went to order fries. I told her no seasoning. She told me. Well they put in salt and pepper on the fries. Which made me made. I could have been allergic to the seasoning. I told her no seasoning because that us what i wanted. She needs to listen to the customer. I thought the customer was always right. Overall atmosphere was great. Staff needs to work, on customer's service and request.
Self
6/10
Pleasant
31 Jan 2026
Brittany
Room for as not as ideal. Run down.
Business
6/10
Pleasant
31 Jan 2026
William
No closet in my room. An ironing board and iron in the corner of the room
10/10
Exceptional
31 Jan 2026
lowell
Yes
10/10
Exceptional
28 Jan 2026
Marianne
Beds were comfy, and the room was clean and inviting. Bountiful hot water for our showers.
Leisure Partner
4/10
Poor
28 Jan 2026
Bradley
The front desk and check in process at this location is a joke. Second time I have stayed there and it will be my last.
4/10
Poor
28 Jan 2026
Mikko
Property is outdated and staff unprofessional
Self
10/10
Exceptional
27 Jan 2026
Sharon
Staff was ok. The bathroom floor could have been cleaned better
Partner
8/10
Excellent
25 Jan 2026
Lars
Nice large room, quite comfortable. Noisy HVAC. The Hub restaurant was good. Staff were great.
Leisure Self
10/10
Exceptional
24 Jan 2026
Lori
Very friendly front desk
Partner
6/10
Pleasant
23 Jan 2026
Kia
Amenities and breakfast could be improved
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Charity
Convenience to airport
Friends_and_family Family

Location & surroundings

Holiday Inn Charlotte-Airport Conf Ctr By IHG
1626 North Josh Birmingham Parkway, Charlotte, United States

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Holiday Inn Charlotte-Airport Conf Ctr By IHG

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