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The Phoenix Hotel Bangkok

Bangkok · Thailand

Ladkrabang Soi.7, Ladkrabang Road, Ladkrabang, 88View location

7.4/10Very good1,001 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort7.0/107.0
Condition6.8/106.8
Location7.8/107.8
Neighborhood6.2/106.2
Value9.4/109.4
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Phoenix Hotel Bangkok

This modern city hotel is conveniently located only ten minutes from Suvarnabhumi Airport, making it an excellent base for business travellers and those staying for only a short time.

Guests can take advantage of the hotel's free airport shuttle bus service and airport-city rail link to explore the city and its myriad of attractions, including the famous Wat Arun and Wat Phra Kaew at the Grand Palace, the Giant Swing and the Vimanmek Mansion.

The contemporary rooms feature stylish Thai or city-themed designs as well as complimentary Wi-Fi, minibar, and coffee and tea for a pampered stay.

The Catch Up Café serves all-day breakfasts and Thai specialties in addition to coffee and homemade desserts and provides a quiet place to enjoy a book before setting off to catch a flight. For a restful, unhurried stay in Bangkok, this hotel is an excellent choice.

Read more about this hotelShow less

Located in Bangkok (Lat Krabang), The Phoenix Hotel Bangkok is within a 15-minute drive of King Mongkut's Institute of Technology Ladkrabang and Samitivej Srinakarin Hospital. This hotel is 8.5 mi (13.7 km) from Central Village and 9 mi (14.5 km) from Seacon Square.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 16

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    16
  • Optional fees
    • Airport shuttle fee: THB 150 per room (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Marketland 1.7 km / 1.1 mi
The Paseo Mall 2.9 km / 1.8 mi
Suvarnabhumi Outdoor Market 3 km / 1.9 mi
Robinson Lifestyle Mall 3.4 km / 2.1 mi
King Mongkut's Institute of Technology Ladkrabang 4.2 km / 2.6 mi
Airport Market 4.2 km / 2.6 mi
Wat Lan Boon Temple 4.4 km / 2.7 mi
Bangkok Suvarnabhumi University 5.8 km / 3.6 mi
Sirindhorn Hospital 5.9 km / 3.7 mi
Wat Krathum Suea Pla 7.7 km / 4.8 mi
Wat Kingkaew 9.2 km / 5.7 mi
Siam Premium Outlets Bangkok 9.8 km / 6.1 mi
Summit Windmill Golf Club 10.9 km / 6.8 mi
Suan Luang Rama IX Park 12.1 km / 7.5 mi
Central Village 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Total number of rooms: 67
  • Number of floors (main building): 4
  • Number of floors (annexe): 1
  • Double rooms: 63
  • Suites: 4
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
Show 43 more facilities & services
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • TV lounge
  • Massage
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Vegetarian meal
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 22 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable5 photos

    The Phoenix Hotel Bangkok

    Double or Twin DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Satellite TV
    • Electric Kettle
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Internet access
    • TV
    • Housekeeping
    • Smoke detector
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable4 photos

    The Phoenix Hotel Bangkok

    Double or Twin STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Desk
    • Satellite TV
    • Cable TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Electric Kettle
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    The Phoenix Hotel Bangkok

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Phoenix Hotel Bangkok

7.4
Very good
1,001 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
7.0 /10
Condition
6.8 /10
Location
7.8 /10
Neighborhood
6.2 /10
Value
9.4 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
12 Mar 2026
Bryan
Staff was very helpful at all hours and breakfast was amazing. The shuttle back to the airport was available when we needed it.
10/10
Exceptional
12 Feb 2026
Philip and Theresa
Staff was amazing - so polite and even helped us carry our bags up to the room. Clean rooms, warm showers, convenient location, great to have airport shuttle. Thanks again, Phoenix!
Business_and_leisure Family
6/10
Pleasant
12 Dec 2025
Frank
We gave the Phoenix a 3 star but it’s not a bad place. It’s basic but clean. The room was adequate. The staff is friendly and helpful. Location wise … there isn’t much of anything in walking distance. The neighborhood is definitely working class Thai, we didn’t find any eateries with translated menus. There is a 7-11 for basic supplies. The hotel is mostly a hangout for airplane spotters and photographers.
8/10
Excellent
08 Oct 2025
ian
Good value for money. Close to airport.
Leisure Self
8/10
Excellent
06 Oct 2025
Richard
Nice hotel with super airport shuttle service for a short stay. It’s a short walk to the metro station for a (cheap) trip into the city.
Everything at the hotel was good … no complaints.
Self
10/10
Exceptional
24 Feb 2025
EDWARD
Overall very good. Only problem for me, i like walk to property and it was hard to find. So i had to take taxi.
Leisure Self
10/10
Exceptional
21 Feb 2025
Colin
The area around the hotel, might to everyone's taste, but it is authentic Bangkok, & safe. I did not use the shuttle bus from the airport to the hotel, but used the shuttle from the hotel to the airport, which runs once an hour. The hotel was clean, with regular re-supplies of coffee & water
Leisure Self
10/10
Exceptional
15 Jan 2025
Marc
A 10 minutes de l'aéroport. La navette est venue me chercher pour 150 bath. Chambre très bien pour une nuit . Arrivé à 2h am. Check in 2 minutes
10/10
Exceptional
28 Nov 2024
jonathan

A must stay if using BKk airport

Absolutely wonderful hotel . Clean tidy and excellent value for money . If flying from or to Suvarnabhumi airport ideal to refresh and relax before or after your flight . Every single member of staff is so polite and helpful as is the Thai way.
Self
8/10
Excellent
06 Nov 2024
Lee
The hotel is ideally located for BKK airport. I arrived after dark and left before sunrise, therefore, I cannot comment on the area and facilities around the hotel.
Friends_and_family Friends
8/10
Excellent
30 Oct 2024
Phanassaya
A little bit noisy at night. The room is not sound proof. Air condition has loud noise.
Business Family
8/10
Excellent
13 Oct 2024
Steven
Nice staff and clean hotel
Leisure Partner
10/10
Exceptional
23 Mar 2023
Tsuratatsu
深夜のチェックインですが、送迎のリクエストも含め全体的に親切に対応してもらえました。
Leisure Family
10/10
Exceptional
06 Mar 2023
LESLIE
All the staff are very helpful and friendly
Leisure Self
10/10
Exceptional
26 Dec 2022
Robin
The Phoenix was just what I needed it to be. A short way from BKKAirport, clean, has a shuttle to the airport that was timely, helpful staff.
Leisure Self
10/10
Exceptional
07 Nov 2022
Michael
Clerk spoke excellent English; shuttle driver was punctual
Leisure Partner
10/10
Exceptional
31 Oct 2022
Black
I love this hotel! I book it every time I fly into Bangkok late at night. It’s so close to the airport and 7/11 is down the street! They also have amazing authentic Thai coffee
Leisure Self
6/10
Pleasant
07 Oct 2022
Alberto
THE PROPOERTY IS IN THE TOP OF A BUILDING, YOU HAVE TO LOOK FOR THE NAME OF THE HOSTEL HANGIN OUT IN THE TOP OF THE FOURTH FLOOR
Leisure Friends
10/10
Exceptional
29 Aug 2022
Marcus
Clean, friendly staff and good service.
Business_and_leisure Self
10/10
Exceptional
20 Aug 2022
Kannapon
My favorite stop when I visit Bangkok for a day or two.
Business Self
10/10
Exceptional
28 Jul 2022
Katie
Very clean and modern, staff were very helpful organising airport transfer. Would stay again.
Partner
6/10
Pleasant
05 Jul 2022
Robin
Restaurant was closed
Leisure Family
10/10
Exceptional
09 Jun 2022
LINDA
Sweet deal nice people
Leisure Self
8/10
Excellent
28 Nov 2021
Steven
close to bkk airport
Leisure Self
10/10
Exceptional
24 Mar 2020
Carla

Great find

This was a great place to get a little sleep before our next day flight. Clean and quiet. Good A/C and free airport shuttle.
Partner
8/10
Excellent
05 Mar 2020
A
It's close to the airport, quick pickup/shuttle service. The staff were very friendly and helpful. Room is nice and clean and perfect after a long journey.
Leisure Partner
6/10
Pleasant
28 Feb 2020
Shannon
I am always disappointed when you arrive and the hotel is under construction and you won’t informed of this. The staff did try to overcome this but not having a real front desk was a challenge. The hotel was noisy. Airport hotels have people coming and going at all hours but with no soundproofing, especially from hall into the rooms I heard everyone coming and going. So much for sleep! Included breakfast was good!
Partner
10/10
Exceptional
25 Feb 2020
Sagren
I enjoyed the efficiency of the staff from Getting to the hotel from the airport. They were friendly on arrival and made sure that my bags were taken to my room as there was no elevator.
Business_and_leisure Self
10/10
Exceptional
20 Feb 2020
Neville
Very close to airport and the have transport to the airport each hour
Leisure Partner
6/10
Pleasant
14 Feb 2020
Paul

Nice Breakfast.

This hotel is convenient to get to or from the airport. They have a free shuttle to to pick you up at the airport or take you to the airport. The person at the front desk can help you book a tour for a reasonable price. The breakfast is very nice with several selections.
What we didn’t like about our room is that to get to the shower, you had to walk through the little room that had the toilet. Plus, the shower door was missing. By the time you were done in the shower, water was all over the floor. There was no soap by the vanity. To wash your hands, you had to get the liquid soap from the shower. There was no place to hang you towel.
Partner
8/10
Excellent
12 Feb 2020
John
Perfect price from hotel
Partner
8/10
Excellent
07 Feb 2020
Verified traveler
convenient to the people who travel with night flight
Leisure Family
10/10
Exceptional
04 Feb 2020
Verified traveler

Large & Spacious

Pros: Quick & Convenient airport pickup
Large, clean & spacious room for family of four

Cons: Lobby do not look like photo instead it was tabletop in lobby hallway
Some outlets/lights & lamps did not work
Friends_and_family Family
6/10
Pleasant
17 Jan 2020
John
Hotel was good for overnight stay.
Disappointed that hotel or hotels.com mentioned anything about building works within hotel.
Building works started before 0800!!!!!!

Would like feedback from hotels.com
Partner
8/10
Excellent
01 Dec 2019
Bart
Convenience. It is located close to the airport and provides reliable airport transportation.
Leisure Friends
8/10
Excellent
28 Oct 2019
james

Phoenix Hotel is Upgrading

The Phoenix Hotel Bangkok is really upgrading. The hotel management is renovating its rooms. I stayed in a remodeled room and it was very comfortable. The staff were nice and helpful. This hotel offers a reliable shuttle to the airport and a very good Thai restaurant. Good choice for BKK travelers looking for a place to spend an extended layover.
Self
8/10
Excellent
13 Oct 2019
King
Large bed, tidy room. Although the noise of airport was clear, it did not affect my sleep.
Leisure Family
8/10
Excellent
10 Oct 2019
Verified traveler
Place is clean, staff friendly, easy access to transport and airport
Leisure Self
10/10
Exceptional
24 Sep 2019
Ralf

great stay

One night stop over in
Bangkok, clean room , tea or coffee and a comfortable bed. Courtesy bus to airport every hour on the hour, perfect.
Partner
8/10
Excellent
23 Sep 2019
KAM KONG

Good choice for late flight

Good breakfast, clean and tidy room, very good service. A very good choice for late flight. Only downside is weak water pressure.
Partner
4/10
Poor
28 Aug 2019
Verified traveler
Okey for one night. Room was clean and nice. Some of the stuff were unfriendly and not helpful, didn't felt welcome at their hotel (espescially reception and airport stuff)
Family
8/10
Excellent
23 Aug 2019
Verified traveler
The staff were friendly and the location nesr the airport was convenient. The hotel is dated but the room was clean with a fairky comfortable bed. The included breakfast was just about right.
Leisure Self
10/10
Exceptional
21 Aug 2019
Chaim
Perfect for sleeping near the airport. They have a shuttle to the airport.
Family
6/10
Pleasant
18 Aug 2019
Verified traveler
the room has no extra power points for the use of a laptop.
the shower is very mediocre.
Breakfast is poor.
bed is very good, TV is useless, Wifi good and fast
Business Self
8/10
Excellent
18 Aug 2019
Robin

Airport hotel

Airport transit
8/10
Excellent
17 Aug 2019
Richard

Airport Shuttle

Great to have the airport shuttle. Good a/c and handy to shops. The 24 hour front desk was convenient as I was able to buy soft drinks at 3am.
6/10
Pleasant
15 Aug 2019
Verified traveler
Clean environment, value for money.
The staff, stationed at the airport for the airport transfer services, does not make herself/ himself easy to be seen.
Required 30mins-wait for the shuttle bus.
Still appreciate the arrangement for returning to the airport after check out.
Leisure Partner
6/10
Pleasant
14 Aug 2019
Verified traveler
Average the air conditioner made loud noise and very dirty looking lots of dust inside definitely needs a clean .
Leisure Partner
8/10
Excellent
09 Aug 2019
Verified traveler
Good synchig to airport! Perfect for a no nonsense sleep.
Business_and_leisure Self
8/10
Excellent
19 Jul 2019
Verified traveler
Definitely an easy stay if you need to be close to the airport. Shuttle to and from was a great benefit! It leaves every hour to get to the airport.
Business_and_leisure Friends
4/10
Poor
10 Jul 2019
Verified traveler
Nothing was bolted down. The bed moved, the shelf in the shower moved, the TV power button moved instead of turning on the TV. Also, we found ants all over the room. Not great. The hotel's only redeeming quality was its courteous and extremely efficient complimentary airport shuttle.
Friends_and_family Friends
8/10
Excellent
05 Jul 2019
Verified traveler
This hotel is good value for money, especially with airport transfer included. They are really flexible with early hour check-ins and special requirements. My only complaint is that there is no vegetarian breakfast option and they only have a set breakfast menu.
Leisure Friends
10/10
Exceptional
20 Jun 2019
Verified traveler
Highly recommend for any travelers with a long layover or a late or early night flight out of Bangkok. The rooms are clean, spacious, and well air conditioned. The staff are friendly and provide a free hourly shuttle to the airport.
Leisure Partner
10/10
Exceptional
14 Jun 2019
jeremy

Very good value

Stayed for one night whilst in transit, very close to airport, Front desk staff really helpful and as usual friendly, I have stayed here several times. Great nights sleep, Food served very good and very cheap.
10/10
Exceptional
07 Jun 2019
RN
When we arrived at 2F arrivals at BKK, they had to call for the free shuttle. It was chaos, there were a lot of hotel pick up signage, so make sure you look for \"The Phoenix\". Tell the staff wearing all black to call the shuttle for you. We arrived after 5:30 pm, it was rush hour so the shuttle took 25 minutes to pick us up. The property is FAR from downtown Bangkok. We only stayed for 2 nights. Arriving around 7 pm on the first night at the hotel, we only ate at the restaurant on the first floor of the property (it was okay). The next day instead of taking the BTS train to Bangkok city center we just hired a taxi for 500Baht to take us to Sathorn Pier to purchase the Chao Phraya boat pass Note we were 4 adults, it was so worth it instead of walking to the BTS 15 min from the hotel and figuring out the train transfer etc. The taxi driver the hotel called was so nice, we made arrangements for him to pick us up at Asiatique at night for 700Baht. We got lucky as this might not be the norm for all taxi drivers. The room was very clean, no elevators (someone will help bring luggages up, but you need to bring it down yourself, wifi spotty sometimes). The area was so-so, I can't say it's not safe since we only went to 7-11 as far as venturing out goes. All in all for the price, it's good for a layover. We used the free shuttle at 5 am since our flight was scheduled at 8 am. It was the free round trip shuttle that made us stay at this hotel. Do not expect anything more.
Leisure Family
4/10
Poor
06 Jun 2019
Stanley

Not A Deluxe Room or Stay

I wish I could give a higher rating due to friendliness of the staff but the condition of the rooms were not good enough.
The good: The quick, within 15 mins, pickup at the airport and very friendly helpful diver. He carefully loaded all out luggage and took us straight to hotel. The front desk lady was fast and friendly and had us off to our rooms quickly. The next morning the included breakfast was delicious, and served quickly and with a smile. I had coffee, orange juice and omelet meal.
The Bad: We booked 2 Deluxe rooms but the ones we received were below standard as far as I was concerned. One even smelled like a toilet, which they changed, we were so very tired after 30 hrs of travel that I did not want to argue the point. Will definitely not use this hotel again or recommend it to anyone. I will try to upload some photos taken of the hotel room and one showing the arm of the couch in waiting area,
Family
4/10
Poor
20 May 2019
Verified traveler
One of the main reasons I chose to stay at the Phoenix is to proximity to the airport rail link.
Partner
4/10
Poor
20 May 2019
Verified traveler
Average
The guy who took my bags to the room was the only one to offer a smile. Not very welcoming. I emailed for shuttle from airport to hotel. Ended up having to get a taxi.
Friends_and_family Family
6/10
Pleasant
02 May 2019
Verified traveler
There should be signs telling customers to keep secret a late night.
2/10
Poor
16 Apr 2019
Verified traveler
I never even made it there because they offered a free shuttle from the OTHER airport. I would have spent $53 on taxis since I arrived late. I paid for nothing.
Leisure Self
10/10
Exceptional
16 Apr 2019
Verified traveler
Nice rooms for the price. Free shuttle made it so worth it to stay at this little joint not far from the airport
Leisure Partner
6/10
Pleasant
10 Apr 2019
Anonymous
Room cleanliness is quite poor.
Leisure Self
8/10
Excellent
20 Mar 2019
James

Free shuttle bus

Perfect for a stopover at a very low price and the shuttle bus too and from the airport is good
6/10
Pleasant
13 Mar 2019
Verified traveler
For the price this hotel is well worth the money, rooms are clean and food stalls and 7-11 nearby , perfect for a night
Leisure Self
2/10
Poor
02 Mar 2019
Verified traveler
Wow Expedia ! This place is scary, stained everything, poor a/c, no elevator room was on top floor 4 flights with luggage. Scary area. Not ok.
Leisure Family
10/10
Exceptional
26 Feb 2019
Charleen
We arrived in the middle of the night and the shuttle service was easy to find at the airport. When we checked in, I was able to get an additional room with no problems. The front desk was very courteous and friendly. The rooms were clean and comfortable. There were a few choices for breakfast both non-American and Asian. We were very happy with the stay and the price of the rooms.
Leisure Friends
2/10
Poor
09 Feb 2019
Ken

DON'T STAY HERE

Room was dirty, nothing worked and the shower was just the bathroom floor no separation water everywhere. you take a shower than have to use the toilet or sink and your just standing in water than have to dry feet off to get back in bed .
Partner
8/10
Excellent
28 Jan 2019
Verified traveler
The property is very close to the airport and has a 24 hour shuttle. But, the shuttle is only once every hour. Hence, if one arrives in the middle of the night it is very annoying to wait for an hour. The hotel provides shuttle only to the airport. It would be better if there is a shuttle drop-off and pickup at the Lat Krabang Rail link station. The internet is pretty decent and the restaurant is OK. There is no elevator. There are no decent restaurants close-by.
10/10
Exceptional
20 Jan 2019
Verified traveler
No problems, stayed here often. Good value for the money.
8/10
Excellent
15 Jan 2019
Verified traveler
Close to airport. Free airport shuttle service. Nice cafe. Close to 7-11.
6/10
Pleasant
12 Jan 2019
Thaistar14
Ok for one night stopover. Very lovely staffs but room need updating or refurbs. Depends where the location of your room, it can be very noisy due to aircrafts departing and arriving. 7Eleven less than 5mins walk. Hotel is 5mins away from Airport link so convenient from Airport or going into centrel Bangkok.
8/10
Excellent
11 Jan 2019
Verified traveler
Clean comfortable hotel that a great value for a stay between flights
Leisure Family
6/10
Pleasant
10 Jan 2019
Verified traveler
Very noisy, no explanation about how to have a hot shower and had to wait for a long time for the shuttle from the airport.
6/10
Pleasant
08 Jan 2019
Verified traveler
Staff was very friendly. I requested a very late check in and they happily catered for my request. Room was on the 3rd floor with no elevator access which was fine for me personally. Room was clean, air con was old and had broken grill but worked fine. The curtains were not thick enough to block the morning sun so I couldn’t get much sleep after a long and tiring flight. Airport shuttle service was a big positive. Leaves every hour.
Overall satisfaction 6/10 but you get what you pay for.
8/10
Excellent
02 Jan 2019
Verified traveler
Very helpful staff. Good and reasonable restaurant on site, quick van service to airport.
Leisure Family
8/10
Excellent
29 Dec 2018
Verified traveler
Great accommodations for the price. Hotel shuttle was easy to coordinate. For a quick night's sleep, the room was more than adequate. AC was cold and relatively quiet. Wasn't sure how to work the water heater but didn't want it. Breakfast was good.
2/10
Poor
23 Dec 2018
Verified traveler
Everything is dirty.
The bed sheets had stains and the pillow cases looked used. The all place is in very poor condition. I arrived shortly before midnight for one night stay.
10/10
Exceptional
21 Dec 2018
Nancy
We stayed in the family suite and the layout of the room was great for our family of 3. The linens and towels were fresh and clean and the very large walk-in shower had a very nice rain showerhead. We opted for the breakfast which consisted of eggs, toast, coffee and juice. Everything tasted great. The staff is very friendly and the airport shuttle made our travel easy. You can meet the shuttle at door 4 in the arrivals area after you clear immigration. This hotel was a great value for the money. Highly recommend if you have a layover at the Bangkok Airport.
6/10
Pleasant
18 Dec 2018
Verified traveler
Close to airport. Rooms were small. It was close to some major roads, but didn't go out to find local food stalls.
8/10
Excellent
17 Dec 2018
Verified traveler

Under 25 bucks not that bad

The hotel is what it is, a under $25 Hotel. It's in a slums kind of area but she just staying there for a one-nighter at 2 night or waiting for a flight I see no issue with this hotel. We had a total of 3 rooms, each has its own little issue weather was the hot water for the shower was a little bit on the fritz the bad was a little too springy or condensation coming out of the air conditioner. For once again this is under $25 and if you're staying for one or two nights this hotels the best bang for your buck, everyone's friendly the breakfast was good and the only loudness came from you can hear the planes taking off and Landing but I slept through it. A huge plus was how helpful the bellhops were with loading and unloading our luggage and taking us to and from the airport, my parents actually stayed here on their route into Thailand and needed to be picked up at 1:30 in the morning and they were there within 10 minutes to get them so that is a huge Plus. If I need to stay overnight one or two nights in Bangkok before leaving on a flight I will be staying here.
Family
8/10
Excellent
15 Dec 2018
Verified traveler
Clean&neat, however the facility is very basic.
Good a/c
Leisure Partner
10/10
Exceptional
15 Dec 2018
Verified traveler
Good hotel close to the airport, clean and tidy , good
Food (green curry), staff are friendly and helpful.
10/10
Exceptional
13 Dec 2018
KKDave
Convenient hotel near the airport with free shuttle.
8/10
Excellent
04 Dec 2018
Verified traveler

Best bang for your buck

I think they are renovating the hotel as one part seemed new and the part we stayed in was older. The hot water didn't work, but wasn't too cold. Bed was good, room small but for price ok. What made it excellent was the hotel picking us up at 1am within 10min. And they spoke English, huge plus after a long 24 hours of traveling. I'd give this place another try, especially after renovating.
Family
6/10
Pleasant
29 Nov 2018
Oly
The taxis have a hard time finding this place. Print out the address and phone number in both english and thai to help the driver out. I would do that with all the locations you are planning on using a taxi. The taxi drivers in Bangkok don't use their GPS since it's kind of spotty and google maps doesn't work that great. If I were to do it all over I would take a taxi to the airport and then catch their shuttle to the hotel. The place is located in a back alley. There is an airport shuttle at runs all hours what was very helpful since we had a 6:00 flight. It's cheap so it's a two star place at best.
8/10
Excellent
25 Nov 2018
Verified traveler
The Phoenix hotel is great for a layover, probably not suitable for a longer stay. I've stayed here a couple of times, both times with an overnight of about 12 hrs, and the hotel staff are super efficient, they only ask to see your passport and what time you need the shuttle back to the airport, and then they run your bags up to the room. It's not a resort by any means, but it's clean and we sleep well here, and there's a kettle, coffee, tea and a fridge in the room, as well as air conditioning and hot water, so everything you need to make the most of a layover between long flights, and the price is less than a day pass for an airport lounge.
8/10
Excellent
10 Nov 2018
tom
Good transit hotel for overnight stay near airport. Room is basic. Great arrival and departure service and airport nearby. Low price is a plus. I didn't have problem with noise from planes.
8/10
Excellent
08 Nov 2018
Verified traveler
Excellent service very polite. You get what you pay for, wasn’t expecting much with such a cheap price but got exactly what I needed...sleep.
8/10
Excellent
03 Nov 2018
Jim
I have stayed here 3 or 4 times now. It doesnt disappoint. I wouldnt stay here for more than one night. But if you need somewhere to stay in transit this is great. The room is nothing special but the staff are vey friendly and helpful. I will stay here again, it is great value for money.
10/10
Exceptional
18 Oct 2018
Terry

My experience of the Phoenix Hotel.

Staff very helpful and accommodating, room basic but very clean, bed very comfortable and had tea and coffee which I found was a good thing after a long trip and found it refreshing that I didn't have to go to the restaurant or out as I was tired,so yes I was pleased overall the service and accomadation was very acceptable to my needs. Terry Buckley
8/10
Excellent
10 Oct 2018
Mary
Very good airport hotel have stayed here a number of times. Like the pick up and drop off for free
8/10
Excellent
05 Oct 2018
Russell

Nice Budget hotel 10 mins from the airport

I normally stay here for two days but on this occasion it was only 8 hours Staff were as usual very helpful room clean and acceptable for a short stay nice little cafe serving good Thai food on the ground floor. Airport shuttle only runs once per hour at 00 to the airport and 15 mins past the hour from door 4 in the arrivals hall Excellent value for money for short stays
2/10
Poor
03 Oct 2018
Verified traveler
It was terrible experience there due to the conditions, cleanliness, and especially service!! It had no power cant use TV, no telephone, no hairdryer working without any notice!! Be aware of “NO LIFT”.
When we checked out we have 2 old ladies, myself and my dd and one of the staff just got mad as us and said “the trolley is not that heavy why can’t damn you bring it down!!” What!! We thought that we misunderstood what he just said but hello he said it again in front of us!! It was so disappointed and unimpressed at all!! I emailed them what happened to us but still no reply!! Never ever go back there again!!
Family
8/10
Excellent
02 Oct 2018
Bill

Budget hotel close to international airport.

Shuttle service to airport. friendly staff. Nice restaurant. Close to 7-11
8/10
Excellent
01 Oct 2018
Russell

Good overnight reasonable hotel

This was just a one night stay to recover from jet lag rooms basic but clean wi-FI good . Pleasant reception staff . Shuttle from door 4 of arrivals was included in the price but it only operates once per hour 00 from hotel 15 from airport. Very pleasant cafe on the ground floor serving lovely Thai food. This hotel is adjacent to the Landing/departure flight path so expect some aircraft noise. Rooftop terrace which gives excellent photografic opportunities for aviation enthusiasts Good value for money
8/10
Excellent
30 Sep 2018
Mellbell246
This is a great little hotel for travelers on a budget. It is good for people who need a place to sleep and are not spending the day at the hotel. We stayed here one night before our flight, they have shuttles to bkk airport. It was clean and just what we needed for the night. Just an fyi not recommended for light sleepers, you can hear the planes and thin walls. It is not a 5 star, but it is well lit and good customer service. I would stay here again for a layover or before a flight, its so close to the airport, about a 5-7 minute drive.
8/10
Excellent
28 Sep 2018
CHO CHO

Just a few hours transit

Comfortable
6/10
Pleasant
21 Sep 2018
Verified traveler
Room clean, bathrooms is a wet room that actually works but half the water runs down the hose before it reaches the showerhead, so it could be a lot more pressure.
Shuttle efficient and organized.
Near airport so you can hear some planes.
10/10
Exceptional
21 Sep 2018
Johnny

Great choice for BKK Overnight

GREAT choice for a quick overnight at BKK Airport. Free shuttle picks up and drops off every hour. Older building, no frills room, but comfortable bed. Quiet. Great sleep. Massage in lobby is good. Also massage down the road even cheaper. TONS of good street food close by within a block to the left. Cool temple to the right within a block.
10/10
Exceptional
19 Sep 2018
John
Free shuttle to and from airport. Very quick and helpful.

Location & surroundings

The Phoenix Hotel Bangkok
Ladkrabang Soi.7, Ladkrabang Road, Ladkrabang, 88, Bangkok, Thailand

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The Phoenix Hotel Bangkok

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