Mountain Resort

2/10

Poor

08 Jun 2026

VENKAT AMAR

Too many hidden costs. I was charged an extra fee for amenities I didn't use.
I will never book a resort from Expedia. I will rather use a Hyatt membership account.

Self

4/10

Poor

08 Jun 2026

Tatiana

Resort has hiding fee,

8/10

Excellent

07 Jun 2026

Hal

The elevator leading from our parking lot to the floor of our building was broken during our entire stay. So we had to walk up 3 flights of stairs multiple times per day. At the adult pool there are hundreds of birds making habitat out of the shrubberies separating the adult/family pools. The birds poop everywhere and its gross. At least we were given a discount off our final bill after I complained about the broken elevator. Food at Elevation was excellent. Same with room service. Friendly bartender named Cheyenne at the pool. We’ll only return if we can specifically choose both the floor and building. Matters a ton!

Partner

10/10

Exceptional

07 Jun 2026

Sarita

Resort offered free kayaking, free bikes, had a live band by the country club. At night they had free s’mores for kids or adults to enjoy. Several swimming pools to use according to your group. This was an absolutely wonderful place for adults and kids. I recommend it highly.

Friends_and_family Friends

4/10

Poor

06 Jun 2026

Conner

Everything else was awesome, but the bed was the worst I've ever attempted to sleep on.

Partner

10/10

Exceptional

02 Jun 2026

Osvaldo Gerardo

Everything was amazing our stay was absolutely fantastic and the view from the mountains side rooms was breathtaking to see at all times of day

Family_with_children

4/10

Poor

01 Jun 2026

Jerry

The property was not even close as it was described on the website being that it was Sunday night. A lot of The things were not open like the restaurant it’s we thought it seemed like we were more of a bother to them and I probably was because it was a Sunday night. The room was smaller than what was pictured, but that’s normal.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Destiny

Beautiful resort with amazing views. Great for families!

Family_with_children

10/10

Exceptional

26 May 2026

Andre

Perfect for families, higly recommended!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Danielle

Beautiful property! It was very family friendly and there was something for everyone. Relaxed and very easy to enjoy all the amenities. We’ll definitely be back.

Family_with_children

10/10

Exceptional

25 May 2026

Israel

Good

Family_with_children

10/10

Exceptional

25 May 2026

Kayla

So much to do and absolutely beautiful! There was something to do with our group of 10 and the children loved it. There breaker buffet was great! Multiple restaurant options for supper. We loved the beach area. We will definitely be returning.

Family_with_children

10/10

Exceptional

25 May 2026

John

Beautiful surroundings, terrific amenities and very helpful staff. Will definitely look to return here!

Partner

8/10

Excellent

25 May 2026

Guadalupe

Been going every year to this resort. However under new management changes has been made to pricing - adding parking fees, listing of other random fees, and some limited amenities included. Over all it was a great experience itself.

Partner

10/10

Exceptional

24 May 2026

Alexander

Good

Partner

10/10

Exceptional

24 May 2026

Jack

Great stay and staff were welcoming and helpful

Pet

6/10

Pleasant

23 May 2026

Jesus

Heated pools wee

Family_with_children

8/10

Excellent

22 May 2026

Romi

The bed was so soft.

Partner

6/10

Pleasant

21 May 2026

Marta

Overall, staying at the Cheyenne Mountain Resort wasn't a terrible experience. However, the first morning after I had a shower, I tried to use the hairdryer and it practically blew up in my hands. It was extremely cheap and right after turning on heated up to red, crackled and died. When I picked up the phone to report it, there was no dial tone. My colleague called on my behalf only to be told that they are understaffed and there is no one to bring me a replacement hairdryer. Not great considering I was there for a conference and had to be ready for a breakfast meeting. In addition, the hot water in the shower seemed to last about 2 minutes and then turned luke warm-ish. But the room and amenities were clean, staff was pleasant, buffet breakfast had a good selection. Not a terrible stay, but not the best either.

Business

10/10

Exceptional

20 May 2026

Karen

The property was beautiful! We loved utilizing the gym, pool & pickleball courts owned by the country club. Delicious buffet breakfast in the morning. The breakfast pricing was confusing as we booked a rate that included breakfast. They still billed the breakfast to our room and deducted it at the end. We would definitely stay here again!

8/10

Excellent

19 May 2026

Robert

Only slept there, did not experience any other amenities.

Self

8/10

Excellent

12 May 2026

NIKKI

The property is beautiful and the resort is wonderful. And the view! Plenty of things to do but if you want to use the pool or hot tub you have to walk through the large lobby in your suit to get to it, so we unfortunately chose not to for that reason (busy resort with a lot of people and children in the large lobby area/restaurant).

The in-room amenities need an upgrade. If you want to watch tv at any point, good luck. Impossible to navigate, no movie options to choose from, overall this was akin to an inexpensive hotel stay, not a high end resort.

Overall it’s worth every penny if you are able to use all of the perks of the resort. If not, it’s just a pretty place to sleep.

Partner

10/10

Exceptional

11 May 2026

Patricia

the view was beautiful and the resort was very peaceful

Family_with_children

10/10

Exceptional

10 May 2026

Kim

Excellent amenities. Staff was friendly and helpful.
Food was excellent. Enjoyed the views and swimming in the resort pool with the family.

Family_with_children

2/10

Poor

08 May 2026

Raymond

No

8/10

Excellent

02 May 2026

Shilai

Staff

Self

10/10

Exceptional

02 May 2026

Robert

This has been our favorite place to stay while visiting Colorado Springs. Staff is great. Rooms have great views. On site restaurants are well worth the visit.

Family_with_children

10/10

Exceptional

28 Apr 2026

Guy

Staff was really accommodating to us and our dog.

Pet

8/10

Excellent

26 Apr 2026

Nick

There’s literally no soap in the shower soap dispenser so clearly housekeeping hadn’t checked it in several nights because they would’ve replaced it if they would’ve checked.

It was prom night, so there is people out late, the rooms are not insulated, we heard all sorts of noise, both voices and door, slamming, totally ruined our night sleep

Partner

10/10

Exceptional

24 Apr 2026

Timothy

Breakfast was amazing and the view was breathtaking.

Partner

6/10

Pleasant

19 Apr 2026

Kimberly

Someone on the golf course asked why I was walking near the beach! I was wondering to check out the facilities you advised us online! However, a separate property!

8/10

Excellent

13 Apr 2026

Omar Hernandez

Outdoors area is nice, the rooms weren’t fully sealed under the walls meaning bugs were able to get in.

Self

10/10

Exceptional

12 Apr 2026

anna

Very nice hotel especially for the price.

Family_with_children

8/10

Excellent

11 Apr 2026

Mieke

Hotel in very dated but clean and friendly staff.

Family

10/10

Exceptional

08 Apr 2026

Kristen N

Clean room. Mountain View. Heated pool. Helpful staff.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Vismay

If you are looking at where to stay just book this place. You won’t be disappointed. We were very impressed with our stay. Beautiful luxury place. Staff were all very nice. Breakfast was delicious. Housekeepers did an amazing job. The spa services were amazing. Pay extra for a mountain view, you won’t regret. We will definitely be back and highly recommend staying here.

Partner

6/10

Pleasant

05 Apr 2026

Kerry

We stayed in a nice room with a good view When I told the front desk someone was smoking a property they addressed it quickly although there was other people smoking on property wasn't able to report them Kind of felt like it needed some refresh though things were kind of a bit worn down looking elevator carpet hallway carpet and the bed Well it could use to be changed out at least in the next six months Overall it was good didn't eat at any of the restaurants Staff was friendly and helpful

Partner

10/10

Exceptional

04 Apr 2026

Gordon

This is an exceptional property. The staff is friendly, knowledgeable, and professional. The restaurants serve great food, and the amenities (pools, golf course, and so much more) are world class.

Partner

6/10

Pleasant

01 Apr 2026

Nolan

M

Family_with_children

10/10

Exceptional

30 Mar 2026

Laurie

We did not use the ammenities; however, they looked inviting.

Family

8/10

Excellent

28 Mar 2026

Nadine

Staff was very friendly, but you can tell the resort itself is older. When you sit on the deck, you hear the loud wall A/C units humming right behind you which takes away from the serenity of the area. My main issue was not having a microwave in the rooms to heat something up quickly which I thought was odd for a resort but it forces you to eat at the local establishments so I'm sure it was a business decision (still irritates me that they didn't have a microwave for a quick reheat of coffee or to make popcorn when other hotel chains have a small microwave). A lot of amenities were closed due to the season so I'd recommend staying when the larger outdoor pool is open because the heated pool was overly crowded to the point, you just stand in one position so that you don't bump into someone else (that goodness for the bar being staffed/opened). Food was delicious at Elevations so highly recommend.

Family_with_children

8/10

Excellent

26 Mar 2026

Stephanie

The resort is beautiful we were a little disappointed the snack shop by the pool wasn’t open on Monday nor was the gates grill! The spa was booked for the day! The staff was very pleasant!

6/10

Pleasant

23 Mar 2026

Kelly

Wonderful staff. Great breakfast buffet. Clean and comfortable room/beds. Property definitely needs a facelift. Small hot tub. Lots of walking/hills/stairs across expansive property.

Family_with_children

8/10

Excellent

23 Mar 2026

Rabecca

Your toilets in the rooms are not great, for the type of resort you have they are outdated. Even just to pee in it you have to flush them twice.
You should have ice machines around as well.
The lunch/dinner restaurant inside was horrible service Saturday night around 6:30-7pm 3/22. The bartender was our server and we waited 30 minutes for drinks, 30+ minutes for 2 grilled cheese and salad which came out wrong and then dessert was 20+ minutes. No one ever checked on us, we had to flag people down.

Family

10/10

Exceptional

22 Mar 2026

Cory

Breakfast was incredible

Family_with_children

10/10

Exceptional

22 Mar 2026

Mohamad

Esmeralda the front desk manager was very helpful

10/10

Exceptional

22 Mar 2026

Ashref

Great staff, great location
Thank you Esmeralda front desk manager for everything

10/10

Exceptional

22 Mar 2026

Marissa

Clean, close to the mountains and has an amazing main lodge

10/10

Exceptional

21 Mar 2026

Brett

Great

10/10

Exceptional

21 Mar 2026

Jorge

Perfect

10/10

Exceptional

21 Mar 2026

Parker

It was a great stay. Everything was clean and well taken care of.

8/10

Excellent

21 Mar 2026

Amanda

Great place for families!

Family_with_children

10/10

Exceptional

21 Mar 2026

Alyssa

Staying at Cheyenne Mountain Resort felt like a relaxing escape with just the right mix of nature and comfort. The views of the mountains and lake are beautiful, especially at sunrise and sunset, and the grounds are well-kept and peaceful. The rooms are spacious and comfortable, though some areas feel a bit dated. There’s plenty to do—golf, pools, a small beach area, and walking paths which makes it great for both couples and families. Overall, it’s a solid choice if you want a laid-back resort vibe with scenic surroundings, even if it’s not ultra-luxury.

Family_with_children

6/10

Pleasant

21 Mar 2026

Katherine

Overall, this is a great resort for families. There are endless activities for kids and the Country Club amenities are outstanding. The free golf carts transportation on site is a very appreciated touch.

There were a few problems though that made our visit less than ideal. The walls are very thin. Our upstairs neighbors were stomping around like crazy starting at 5:30am every morning. We were never once able to sleep in. Second, every time we called the front desk, housekeeping, or room service, it rang and rang with no answer. The front desk employees were unenthusiastic and seemed annoyed. They also charge 25 dollars a day for self parking (we were located at a building a good distance away from the main lodge) which seemed unnecessary and over the top especially seeing how they charge resort fees on top of that.
We had a nice time, and the sights and activities nearby make it a perfect location. Unfortunately, a few small problems ended up putting a damper on the overall experience for us. We probably will choose different lodging next time we are in the area.

Family

8/10

Excellent

19 Mar 2026

Annica

The hotel has 2 pools in the winter. My kids loved the pools. The craft table was fun along with other events. Some issues win the room which staff fixed but it’s kind of a pain to deal with that on vacation. We also had to wait over an hour for pool towels so maybe bring your own

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Nicole

Great place to stay. Lots to do on the grounds. Great food. Great atmosphere.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Nilesh Cherakkoth

Beautiful resort, very friendly staff, clean and lots of activities to do with family. Absolutely loved our stay !!

Family_with_children

6/10

Pleasant

10 Mar 2026

Tina

Place was nice.. def overpriced and nickeled n dimed you for every moment which seemed extremely lame. For an establishment of this caliber, you either rank and run the the the big dogs or stay in court with the Holiday Inns

Business Friends

10/10

Exceptional

05 Mar 2026

Jacob

Great

Self

8/10

Excellent

02 Mar 2026

Karen

The food and beverage options have always been top notch at the Cheyenne Mountain Resort. We were very pleased with everything in that way. Our room was very clean, comfortable and had an amazing view. Disappointed that, on top of the daily resort fee, they are charging $25/day for self park. We have never encountered that before and all the extra fees just add up.

Family

6/10

Pleasant

01 Mar 2026

Darlene

Unfortunately, it’s just getting old. The strong odor of whatever cleaner or anything they’re diffusing is too strong in the lobby. They charge extra for parking that we didn’t know about till we got there. The staff was wonderful and it was clean enough just not worth the price anymore.

Family

10/10

Exceptional

22 Feb 2026

Jonathan

Everything was great from the staff to the resort to the room to the View!!! I love the views and my kiddos loved the indoor pool so they could swim while watching it snow outside!! Would definitely stay here again!!

Family_with_children

8/10

Excellent

16 Feb 2026

Rachel

Absolutely gorgeous place to stay. Staff were incredible! The only downfall was that they ran out of smores kits. They did give a complimentary ice cream coin however they ran out of ice cream as well. That's the only reason for less a star. Other than that we will be returning and bringing our family from out of state back to this hotel.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Christina

Wonderful place, beautiful views, great staff! Buffet breakfast is just amazing!! 100% worth the stay!!

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Liana

Clean rooms comfy bed the resort is great and so are the restaurants.

Leisure Family

10/10

Exceptional

15 Feb 2026

Bridget

Very nice!

8/10

Excellent

08 Feb 2026

Darci

Room was clean. I was annoyed that we were in a far building and didn’t realize we wouldn’t be close to the amenities in the main building

10/10

Exceptional

08 Feb 2026

Claudia

Room clean,staff great !!

10/10

Exceptional

05 Feb 2026

Damian

Great location, great ammenities, great people, amazing views

10/10

Exceptional

01 Feb 2026

Betsy

Well kept up with friendly, helpful staff. Definitely recommend!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Deysi

Yes the room was spotless! The girl up at the from was really nice and informative. We enjoyed our stay definitely want to come back

Leisure Family_with_children

10/10

Exceptional

22 Jan 2026

Josie

The rooms were very nice. What a beautiful view staff was very well helpful

Leisure Partner

10/10

Exceptional

10 Jan 2026

Telia

Nice facility

Leisure Family

2/10

Poor

06 Jan 2026

Kimberley

I was double and overcharged for accommodations already paid for! I had to cancel my card to keep from being charged even after my stay. There's several bars which was nice until the other guests got drunk and began fighting and yelling at the top of their lungs obscenities. Not family friendly or peaceful when we stayed so i don't recommend. Much better options in that area.

Leisure Family

10/10

Exceptional

05 Jan 2026

Ashley

The procide complementary gold cart or rides to get to otjer parts of the resort. The spa was absolutely perfection too.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Jevon

It was pleasant

10/10

Exceptional

04 Jan 2026

Debby

We were able to check in early, the staff was very accommodating and helpful.

Leisure Family

10/10

Exceptional

03 Jan 2026

Martha

Staff was so welcoming

Leisure Family

10/10

Exceptional

03 Jan 2026

Paresh

Great location and view. Great Staff.

Leisure Family

10/10

Exceptional

02 Jan 2026

Debra

Room was clean and staff was courteous. I arrived late at night on Christmas eve. It would have been nice if someone had offered help to get my luggage up a stairwell to my room.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Lex

Nice room. Nice location. Friendly staff. Food at the restaurant was very good!

Leisure Partner

10/10

Exceptional

29 Dec 2025

Luz

Amazing place

Leisure Partner

8/10

Excellent

28 Dec 2025

Peter

Clean room. Friendly staff. Next time I won't use Expedia to book my stay. I'll go directly through the hotel. I was not aware of rooms with a view of the mountains from the balcony until I got to the desk to check in. At that time all the rooms with a view were taken, so I was told.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Jeremy

We love this resort. We stop here every year on our way to the ski resorts to relax and have a nice dinner. Perfect check in, awesome amenities, great pricing, the Country Club is legit, we love it. We always come with kids, and this place is never crowded but always a few families running around !

10/10

Exceptional

26 Dec 2025

Matthew

Brendan was the valet that helped us and he was GREAT! Esmerelda helped us check in and was also so nice and

10/10

Exceptional

25 Dec 2025

Soujanya

We stayed overnight, I paid $10 for breakfast on hotels.com

We got a fabulous alacarte breakfast

Friends_and_family Family

8/10

Excellent

16 Dec 2025

souhaila

Room was good. For a king bed. The bathroom though was small. The door hits the toilet and there was no space to reach the tub to take a shower. But overall the experience was good.

Leisure

10/10

Exceptional

13 Dec 2025

Travis

Staff was super nice and helpful. Beds were comfortable, room was clean. Overall great stay

Business

10/10

Exceptional

08 Dec 2025

Michelle

Staff was very friendly and courteous

10/10

Exceptional

06 Dec 2025

Lora

Clean room, beautiful mail building

Business

6/10

Pleasant

01 Dec 2025

margaret

Staff was great. Always helpful.
The beds were not comfortable. Felt like the beds had a scoop in them
Breakfast buffet is to high priced. Scrambled eggs were cold

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Michael

no one thing in particular. It was nice to be at the resort when there were not many other folks....quiet.

Leisure Family

8/10

Excellent

28 Nov 2025

Doug

We were stuck in the elevator for an hour and the fire dept had to rescue us. Soooo. It was interesting

Leisure Partner

10/10

Exceptional

28 Nov 2025

Risa

The amenities were great, and the staff were professional and kind. No complaints at all. Thank you.

Leisure Family

10/10

Exceptional

26 Nov 2025

Fabiana

The balcony offers a beautiful view of the mountains and the hot tub is very relaxing and clean. I would recommend this hotel for sure! This is my third time staying at it and I will probably stay at it again in the future.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Irena

Picturesque property with breathtaking views of the lake and Cheyenne Mountain. Staff is exceptionally helpful.

Partner

10/10

Exceptional

03 Nov 2025

William

We have stayed at this resort twice now and both times were outstanding! We travel a lot. This resort has a very friendly staff. The views are beautiful!! You can enjoy them from anywhere but the balcony off of the main lobby and restaurant are incredible and comfortable. Nice seating, fireplaces and TVs. The food at the restaurant is excellent along with the service. The breakfast buffet isn’t free BUT worth every dollar. Best buffet breakfast that I have had at a resort. They have a huge variety and the quality of the food is exceptional. We can’t wait to stay again!

Leisure Partner

8/10

Excellent

02 Nov 2025

Lara

Nice views. Older property. I wasn’t happy about the 25$ a day parking fee surprise add on charge.

10/10

Exceptional

02 Nov 2025

Subramanyam

There are several factors that stood out - the ambience, the service level, the amenities, the location and the cleanliness.

Family

10/10

Exceptional

29 Oct 2025

GARY

I was most impressed by the staff, especially Housekeeping as they texted to me that I left the do not disturb sign on the door and they were wondering if I wanted the room made up which I did of course. Check in people were friendly and helpful and the checkout person at 5 o’clock in the morning was cheerful and very helpful. All in all a marvelous resort hotel.

Business