Name: Quest Hotel Kuta by ASTON
Address: Jl. Kediri No. 9 Tuban Indonesia, Tuban Bali, 80361, ID

4/10

Poor

01 May 2026

Bradi

There was no fridge or n the room. There was mould in the shower. No pool towels to be found and when asked we were told no. The pool had missing and cracked tiles. Very poor condition.

Family_with_children

8/10

Excellent

17 Mar 2026

Roger

The room AC was very good but I was overcharged for a taxi from the airport. I thought they had a shuttle. Reakfast was OK. A pleasant place to stay.

Self

10/10

Exceptional

21 Feb 2026

Hendrik

Great hotel … clean , professional service

Business Family

6/10

Pleasant

17 Nov 2025

Gerhard

The stay was brief. Basically a standard hotel room- nothing special. Clean

Friends_and_family Family

4/10

Poor

26 Jul 2025

Catherine

The staff were super polite and the pool was great for the kids, but I wouldn’t recommend this hotel. It served as a pit stop en route to the airport for a late flight, but it was too noisy to get an afternoon sleep in, balcony floor was rotting and unsafe, the small aircon struggled with the humidity and making the floor super slippery, and despite booking for four people and giving notice of 3pm arrival we had to wait 30min for room to be ready and there were only towels and beds for two. We just wound up going to the airport early.

Leisure Family

8/10

Excellent

12 Jul 2025

Ravinesh

Very nice to stay and buffet breakfast withwas awesome.

Leisure Family_with_children

2/10

Poor

23 Jun 2025

Verified traveler

Dirty

This place was very dirty restroom smells and mold in the shower toilet was stained dirty.location didn’t look safe not well lite. If I could gave a 0 I would’ve.

Business

8/10

Excellent

14 Jun 2025

Sherine

No mini fridge, it was ok because we were there only during the day for about 6 hours but a longer stay will be an inconvenience

Leisure Partner

10/10

Exceptional

04 Jun 2025

Charles

Great place
Service so good

Business

6/10

Pleasant

02 May 2025

IMACULADA MARIA

Everything is good but a lot of ant

Leisure

10/10

Exceptional

21 Mar 2025

Charles

Great

Great hotel in

Business

10/10

Exceptional

15 Feb 2025

Rex

Great room & friendly staff

Leisure Family

8/10

Excellent

19 Nov 2024

Paul

Nice enough for the price

4/10

Poor

06 Oct 2024

Anastasia

My room is dirty bathroom, chairs in kitchen and wold in kids area very dirty

Leisure Family_with_children

10/10

Exceptional

18 Aug 2024

andrew

Very clean and welcoming hotel with lovely pool and fantastic breakfast.

Friends_and_family Family

8/10

Excellent

24 Jul 2024

Colin

Cool pool and quiet, clean room. Staff friendly but a simple bill, after a pool snack, took a long time to get sorted and paid.

Breakfast was VERY disappointing. Hot food was only cool.

Leisure Self

10/10

Exceptional

07 Jul 2024

James

Close to the airport. Convenient and clean.

6/10

Pleasant

29 Feb 2024

Awhina

Food took a long time, and the menu was very minimal.

Leisure Family_with_children

6/10

Pleasant

14 Jan 2024

Veronika

The water tap is leaking whenever we took a shower. Tap in the kitchen is leaking and also in the tub. Water tap needs to be fixed

8/10

Excellent

05 Oct 2023

Scott

We stayed in the family suite for one night as we arrived late to Bali. Found the accommodation to be great value for money, clean and convenient, nice breakfast included, friendly staff. Served its purpose well.

Leisure Family_with_children

10/10

Exceptional

19 Sep 2022

rowen

Close to the airport. We walked one mile, rather than paying $21. Huge room. The white bed cover was stained (my only negative comment). It was perfect for a few hours of sleep since we arrived at midnight and left the next day for Ubud. They need to separate the smokers from nonsmokers, since the smoke was blowing on us.

Leisure Friends

10/10

Exceptional

15 May 2022

Jennifer

Pool was cool

Leisure Self

10/10

Exceptional

05 Mar 2020

Verified traveler

I like good service and good staff very good location handy and great advice

Friends_and_family Family

6/10

Pleasant

26 Nov 2019

Verified traveler

Stayed one night. Fine for an overnighter but property older and bit shabby when you look closely. Good level of cleanliness

Leisure Self

10/10

Exceptional

17 Jul 2019

Verified traveler

Breakfast sometimes required more staff...fork and spoon and tissues not available...thanks

Leisure Self

4/10

Poor

30 Jun 2019

Verified traveler

The staff are amazing! The airport shuttle was an excellent service!
The room was a good size but hasn't been clean properly for a long time.

Leisure Friends

8/10

Excellent

24 Jun 2019

Joan

Smile

It’s good location

Friends

8/10

Excellent

21 Jun 2019

Verified traveler

The property is in a poor area of Tuban, but it near a cinema and modern supermarket as well as the airport which was good. The hotel has an institutional feel rather than a private ambience. It is good for transit visitors and business people but not for long term holiday makers. The pool is spacious, but in permanent shade.

Leisure Partner

4/10

Poor

16 Jun 2019

Verified traveler

The service was good. But the room is in poor condition. Everything is very old and the room is a little bit smelly.

Leisure Self

8/10

Excellent

31 May 2019

Anne

Great for a stopover after arriving late into Bali

A good cheap choice for a hotel close to the airport. I will use it again.
The breakfast was very cheap, around $5AUD and enjoyable.

Friends

10/10

Exceptional

18 Apr 2019

Verified traveler

24h shuttle bus service was very helpful when I arrived at the airport at midnight.

Leisure Self

10/10

Exceptional

19 Mar 2019

Verified traveler

It was close to the airport, the amenities were nice and clean and we found the staff very friendly and helpful. The rooms were nice and clean and the beds very comfortable. We also enjoyed the variety of food and breakfast. Overall we really enjoyed our stay.

4/10

Poor

15 Feb 2019

Verified traveler

The rooms need a good cleaning. Floors need to be swept and mopped on a daily basis. Bathrooms need a good scrubbing. There is mold in the bathroom. The AC system is a joke, they just dont work. The property itself is run down. The staff is the only pleasing thing this property has going for it

Leisure Friends

2/10

Poor

12 Feb 2019

questhater

bad location! next door to a military base.loud speakers early in morn! muslim koran music on very loud speakers blarring every couple hours! horrible food that wouldnt feed to my dog ! never seen one person in restaraunt! and only thing i need in bali is a pool bar as it said in brochure! and no pool bar so was devastated! been to bali 7 times and was hands down the worst hotel iv ever stayed at! staff couldnt even get me ice and our fridge couldnt even fit a 1.25 ltr bottle of water in it! so i now understand the 30$ a night fee but if went back! wouldnt stay there again if they payed me 30$ a night! i wish i had 4 hands so i could give it 4 thumbs down!👎👎👎👎

8/10

Excellent

06 Feb 2019

ANANDARAJ

Nice hotel inside the city center. And close to the shopping malls

8/10

Excellent

21 Dec 2018

HB

Very close to the main strip. Only stay on this side of the island. I was talked into cycling around the island. big mistake. very big chunk of it is dragging the bike through sand. Stay on the main side of the island. Hotel is very clean. Well worth the cost.

Leisure Partner

8/10

Excellent

13 Nov 2018

Symone

Love the transit rooms.

Quest Kuta were amazing. I used a transit room. Best decision I made. It was awesome to relax and shower before a late flight. Awesome pool area for relaxing too. Some really nice restaurants close by too and so easy to get to the airport. They offer transfers. Loved it and would do it again.

8/10

Excellent

01 Nov 2018

Elissa

Nice helpful staff and clean room. Really good value for the price! Airport pickup was convenient

4/10

Poor

12 Aug 2018

Verified traveler

Blood on the Sheets

Room filthy, someone else blood on the sheets, staff didn't care all very poor or non existent english, no one answered phone at reception I had to call 4 times to speak to someone, they also left me waiting at airport for 1 hour - not top to usual Quest standards!

6/10

Pleasant

12 Aug 2018

Verified traveler

The truth.

The pictures are misleading. The room is good enough for transition. Stayed there simply to transition to other area in Bali. Air conditioning sucked. Extremely loud, no sound proofing at all.

8/10

Excellent

07 Aug 2018

John

Value for money

We needed a hotel close to the airport with free airport transfers and this hotel ticked all the boxes .
great staff clean spacious rooms and good breakfast,

Partner

6/10

Pleasant

14 Jul 2018

Verified traveler

It was ok.
Only stayed for one night. No hand towels or face washers. No milk for a cup of tea.

Not as nice as it looks in the photos.
Wouldn’t go back, there are plenty of other options in the area.

4/10

Poor

21 Jun 2018

Adriaan

Bed sheets dirty
Try to charge for extra bed, while already paid
Breakfast limited choice

8/10

Excellent

18 Jun 2018

Cameron

Close to the airport.

8/10

Excellent

01 May 2018

Noe

Great stay

Love Quest Kuta, location is convenient, friendly staff and they have improved their breakfast menu!

Family

2/10

Poor

28 Mar 2018

Verified traveler

Terrible

We arrived around 1:30AM, even though I had pay for the room in advance, the hotel canceled our reservations. Since we had no where to go at that time, we had to get a room there. They charged us four times the original amount. The room was disgusting and unclean. The toilet was beyond gross. Stay away, far away from this place.

6/10

Pleasant

18 Feb 2018

Jan

Good hotel near to the airport

This a good clean basic hotel near to the airport. Very pleasant staff and a good buffett breakfast.

6/10

Pleasant

20 Oct 2017

Marine

Hotel near airport

We only stayed for a couple of hours at night. The room was small and sink was leaking but beds were comfortable.

They picked us up and dropped us off to airport at no cost which was what we needed.

8/10

Excellent

30 Jul 2017

miki

satisfactory

Clean. Basic needs satisfied. Cannot ask for more. Location close to airport. It is great.

8/10

Excellent

26 Jun 2017

Sven

good stay for 1 night

ok stay just for a night as they habe free airport shuttle , comfy bed and a good showe is all i needed, i did try the poll but its all in the shade and the water temp was quiet cold, would go back for 1 night again.

Family

6/10

Pleasant

05 Jun 2017

Verified traveler

Recent stay

The Hotel is good for a short break but it is a distance from most activity other than the water park and airport. It was very noisy due to its close proximity to mosque's that started at 5 am

8/10

Excellent

15 May 2017

Simon

Quality cheap hotel near the airport

I spent a night at Quest Hotel Kuta after arriving in Bali on a late flight. The staff were very friendly and attentive, and the free airport pick-up service is a definite bonus. The room was a little tired-looking, but clean and very comfortable. The buffet breakfast was also excellent. I'd definitely recommend Quest for a well-priced hotel near the airport.

10/10

Exceptional

25 Mar 2017

fafa

Nice hotel, staffs are really friendly

Had a great experience at Hotel quest , would definitely come back again

6/10

Pleasant

20 Mar 2017

Verified traveler

Decent if you can get past the stains.

There was so many stains in my room - even on the curtains. The bathroom was fairly nice with some grime and the showerhead was a bit wonky. Liked the staff and the layout but the rooms need a huge makeover.

4/10

Poor

29 Nov 2016

Bally

smoking room and noisy air-con not clean

Room smelt like and ash tray and smoke burns on benches. Noisy air-con not cold. Room unclean and grotty.

4/10

Poor

17 Aug 2016

David W

Quest Hotel Tuban Bali

I checked in late at night at 11 pm having prepaid my stay and the night staff did not have me booking and fooled around for 30 minutes trying to locate it.
The room offered smelled very badly of cigarette smoke and again there was a lot delay to find a second clean room - by this time almost midnight.
CAUTION most Indonesian hotels allow smoking in their rooms - smoking or non smoking does not seem to make any difference so always make sure that the room has not had a smoker in it.
Nice breakfast.

6/10

Pleasant

15 Aug 2016

Julie

I chose this hotel due to it's proximity to the airport. That was a mistake. The sound of the evening call to prayer from the local mosque and the surrounding lack of amenities and perilous footpaths made my stay memorable for all the wrong reasons. The crowning glory on this was the so-called breakfast in the restaurant. The tea & coffee were stewed past recognition, I paid extra for a fresh coffee that was undrinkable. The food was uniformly awful. I decided that you couldn't go wrong with toast, only to find that the butter was rancid and the jam was basically red sugar jelly.

10/10

Exceptional

07 Aug 2016

Peter Gerard F

Highly recommended...

I only stayed 1 night in this hotel as it is very close to the airport and has a free shuttle. I highly recommend it not just for short stay. Central, free shuttle back and forth nice room, good free breakfast and a nice pool area. I found this hotel extremely good for my purpose on this trip and would use it again.

8/10

Excellent

06 Aug 2016

Susan

Good airport hotel and short stays

Was caught out by the ash cloud in Bali this was great for last minute booking and airport shuttle

8/10

Excellent

05 Aug 2016

Susan

good stort term hotel

Unexpected stay due to ask cloud. Great free airport shuttle, tea and coffee in the room. Good breakfast.

6/10

Pleasant

08 Jul 2016

Joni

It is okay for the price.

For the Bali standard, it is okay. I am not sure I would come back again. The hotel is in poor condition. The breakfast was... sad, as they run out of food at 9 am. The location is good but the area is just okay

8/10

Excellent

23 Jun 2016

Verified traveler

for a first trip in Bali, Quest Hotel Kuta was a good choice. they had free shuttles to the near by mall which was good, but if they were free/had spare time they would drive us if we asked. the staff were friendly and nice.

4/10

Poor

08 Apr 2016

Bcah

Great hotel for free airport transfer

Smell smoke cigarettes in the room during your sleep and you might see sands on bed linen or bed cover.
However, thumbs up for all the staffs, really helpful.

8/10

Excellent

15 Jan 2016

Virgil

Nice transit hotel

We had a 6 hrs transit in Bali, and chose to stay at hotel to rest instead of hanging around the airport since Jetstar counter was not opened until later on.
Shuttle service is excellent value. Many restaurants around the hotel.

Partner

4/10

Poor

12 Jan 2016

Verified traveler

Pictures are deceiving

CLEANLINESS: ok. had to ask to change the sheets. the walls had a few stains. looks like they didn't clean the bathroom between turnover: shower stall, toilet, and sink area were all dirty. Water didn't drain easily either.
SERVICE: staff speak english, but they are slow. asked twice to change our sheets. three times to get our overpriced laundry back. called a few times to get in contact with the spa, but had to personally walk to the 6th floor to get info. free shuttle 24 hours to and from the airport. also a free area shuttle to the mall.
AMENITIES: wifi was great. they said they had stocked fridge, but all we had was water. they had toothbrushes, but all the other stuff appeared to be half used or not re-stocked. they have an onsite restaurant, breakfast was sufficient. we also went for dinner, prices were reasonable, but they ran out of the food choices we wanted on the menu.
LOCATION: kind of in a sketchy area. there is a 24 hour convenience store and a few restaurants within walking distance (maybe 5 mins or less), but there are locals hanging around, asking for money, which is a bit awkward. we just kept walking. luckily the hotel was near the airport.

The pictures on the website are deceiving. I was disappointed with the hotel and the room and i would not book again. There are better options, in a better neighborhood and comparable price. I was expecting what i saw in the pictures for the price i was paying. Use googlemaps to view

Partner

8/10

Excellent

03 Jan 2016

Leticia

Quest apartmwnt for overnight stay

We had a late flight in and didnt want to travel to our villa through the night. Pick up from airport was prompt and transport car was roomy and cool. Very close to airport, 5 minute drive.

Staff at desk were friendly and polite.

Room was cool with lovely bed linen.

The bathroom was large, the shower area was a bit worn with cracked tiles with mould but at such a price I was not expecring a perfect room.
In summary a good room at a fantastic price and would stay again.

6/10

Pleasant

29 Dec 2015

Supertips

First Trip to Kuta

Pick up from Airport was great.
At time of booking it included breakfast but this was not provided.
Hot water was an issue on the first night.

Partner

10/10

Exceptional

02 Dec 2015

jan

Great hotel.

We were collected at the airport, even though it was the early hours of the morning. Taken to our room which was clean and comfortable. Breakfast was included which was very good. Eggs cooked to your liking ,juice,toast etc. an excellent hotel with very friendly efficient staff.

8/10

Excellent

25 Nov 2015

Mark

Nice

Had a pick up from the airport organized. They missed me first time around and then rang and they came back, only had to wait 10 minutes so was happy with that.
Very friendly.

Partner

10/10

Exceptional

30 Oct 2015

Peter

Clean, comfortable room. Helpful and friendly staff. Excellent breakfast provided.

8/10

Excellent

21 Oct 2015

Shaun

Great Hotel in Gili Trawangan

We booked three rooms and checked in after a short boat ride from Lombok. The hotel was very easy to find and we were checked in with a minimum of fuss, though the staff needed to check their 'checkins board' before they figured out where we were staying. We were welcomed with a cool glass of orange juice which was great after our short walk in the afternoon heat.

The rooms were excellent with novel outdoor bathrooms (sounds strange, but they are excellently done). The guest information booklet was written well, in excellent English.

Gili Trawangan is small and Tir Na Nog is right in the middle of the main thoroughfare so we were in the middle of the action. Wednesday night at Tir Na Nog's bar is Irish Night, which they warn about in the information booklet, advising that the music and partying may be louder than usual. We had no problem on the Wednesday night we stayed.

We opted for the inclusive breakfasts, and the menu for this was excellent. There are both completely price inclusive breakfasts, or paid breakfasts that are discounted for guests.

All in all, a very satisfying stay with well equipped comfortable rooms and helpful, courteous, friendly staff.

One minor complaint is that the wifi seemed to have some issues after the first night, but as I was using cellphone data it didn't impact me a lot.

6/10

Pleasant

10 Oct 2015

Dia

QUEST HOTEL (Budget Saver)

+ it's budget for money plus the hotel staff were very accomodating. buffet was really cheap and wasn't bad.

- no early check-in or late check outs but it was ok. they were also slow to respond to email for pick up but then I had emailed them only the night before my flight arrived. if you set it with them earlier, I guess this would be fine.

8/10

Excellent

07 Sep 2015

couple

Good Hotel for your start

Was our first Hotel in Bali. We arrived late at night (1.30am) and were picked up from the Hotels free Shuttleservice without any problems. Just let them know e.g by email.
We stayed there for three nights. Very comfy bed, nice staff. Helped us with booking a scooter. Food was good When We had lunch there. The Location is a bit away from the centre, but there is an ATM and supermarket near by. We would recommend this Hotel!

10/10

Exceptional

07 Sep 2015

jan s.

Great hotel, amazing staff, peace and quiet yet not far from centre

We had absolutely amazing stay at Quest Kuta. We stayed twice for 3 days and would gladly come back. The rooms are absolutely huge, comfy, with hot water, strong shower, balcony, big TV, good channel choices... Location is only 20 minutes long walk from Kuta beach, discovery mall...there is free shuttle if you don't wanna walk. Staff are super friendly, ready to assist with anything you need. We left our luggage there while having a week long trip in Amed. Definitely worth a stay if you don't want to be in the middle of noisy Kuta hustle and bustle.

Partner

8/10

Excellent

02 Sep 2015

Elizabeth

Good value hotel

Great staff, free airport pickup, excellent breakfast. Amazing value
Room worn with bathroom needing a good clean, pool cold. However, for the price paid would return

Partner

8/10

Excellent

11 Aug 2015

Verified traveler

Excellent!

The staff is super helpful!(Thank you Dewa:)). There were some problems about the room when we first arrived, the staff solved them efficiently. The hotel is near the airport and offers the free pick up service. Would highly recommend here.

Family

8/10

Excellent

04 Aug 2015

Verified traveler

Close to airport.

Staff very friendly and helpful. Breakfast buffet has variety of selection.

8/10

Excellent

29 Jun 2015

Sherlyn

Good stay!

Awesome service, very efficient and quick. always a smile on their face which makes you feel so welcome. Thanks!Comfy bed and free wifi. Free airport transfer and to discovery mall.

Partner

10/10

Exceptional

29 Jun 2015

Verified traveler

Great value

The room had a large bathroom, small fridge, working wi fi and English TV and most importantly a comfy bed. The breakfast selection was huge. Staff were awesome. We took advantage of the free shuttle to discovery mall. A fantastic experience and we will stay again this trip.

10/10

Exceptional

17 Jun 2015

kim

Really nice hotel for such a low price

The hotel is not what you would expect at that price. It was beautifully designed, had a very \"natural\" type pool and hot tub at the end of the pool. The free airport pickup was a nice plus, all staff were very polite and spoke clear English. The room was nice and clean. i would definitely stay there again.

8/10

Excellent

08 Jun 2015

PEI FEN

quest hotel

Although the room is a bit small but the hotel staffs all are very polite and friendly. Definitely i will stay here again

Family

6/10

Pleasant

20 May 2015

ray

Good overnight hotel close to airport

good value hotel for late arrival or early flight. Room a bit musky and the air cond is not very efficient.

8/10

Excellent

07 Apr 2015

Jennifer

Good value and free airport pick up service

We arrived at 0155. The hotel provides free airport pick up so we are not worrying about the safety of taking the taxi after midnight. This is our first time in Bali, we prefer to stay near the beach so we stayed in Quest hotel for one night only. The room is clean and staff is very helpful.

10/10

Exceptional

23 Feb 2015

Karen

Love everything about this place!!!

I recently travelled through SE Asia, using Bali as a hub for several over-night excursions, and I stayed at Quest Hotel Kuta everytime I passed through Bali. The staff is amazingly nice and accommodating, the rooms are super clean and modern, the restaurant is reasonably priced and relaxing, and the free airport shuttle is a nice bonus. Just make sure you give the front desk your arrival information before you arrive (and it also doesn't hurt to call them from the airport when you get there). I highly recommend Quest Hotel Kuta.

8/10

Excellent

30 Jan 2015

u p

Nice hotel at reasonable price

Enjoyed stay, but food Is not of my choice. Room is comfortable.

4/10

Poor

12 Jan 2015

Jason Daniel S.

Bit of a Mixed Trip to Bali

Firstly, this is a good hotel with basic amenities but for a clean room, a decent breakfast this ticks the box. Room was cleaned each day, fresh towels, toiletries and water provided each day which was nice. Another positive was the location to the Depensar airport, only 5 minute taxi ride away. Unfortunately that is all I have positive to say about this hotel.
The location is pretty poor, down a very busy street where walking 400 yards takes 20/30 minutes due to the constant hassle from tourist salesman trying to entice you into a tour or rent a bike, or just full pavements covered in mopeds so you cannot pass. As soon as you step out the hotel, the smell from the street hits you theres local street food vendors everywhere. This seems to obviously be somewhere where tourists do not seem to venture often. Being white seemed to fascinate the locals and attracted a constant stare at myself and partner which was getting pretty annoying by the end of our holiday.
We spent one day at the hotel, however the pool area is quite small and only allows for 4/6 loungers however we seemed to be the only guests so wasnt really an issue. There seemed to be more staff than there were guests in the hotel, however nobody really came and spoke to us to ask about our holiday. People would say \"good morning\" then walk off.
The restaurant was average, there are constant cats walking into the restaurant and Im really allergic.They were scrounging for food, but nobody seemed too bothered. One night we had a meal in the restaurant, however we were the only people there. Same music playing in the background constantly was getting quite annoying and the lack of atmosphere meant we never returned. Also watch out for the prices......there are posters everywhere advertising there menu and prices, however when you actually pay the is a 11 government tax and a 20 service charge on each dish.

Partner

6/10

Pleasant

09 Jan 2015

Eileen

Convenient hotel

The hotel is convenient for the airport and has all the requirements for an overnight stay.

8/10

Excellent

04 Jan 2015

Brian

Great transit hotel

I've stayed at the Quest twice now, and have decided it will be the only place I stay while passing through Bali for now on. It is close to the Denpasar airport, has free shuttle service, and breakfast is included for a reasonable price. You can find western grocery stores, local and international restaurants, shopping, and entertainment all within walking distance of your room! If you're looking for more nightlife and tourist traps, stay somewhere else. If you're looking for a comfortable bed and convenience while in transit, this is the best option!

Family

4/10

Poor

15 Dec 2014

david

Disappointing

The hotel has all the bare bones to be ok. Staff seem to try but no management or direction. Appalling breakfast with the only thing that was consistent the temperature of the food...COLD. Rooms new and modern and if they were cleaned properly would be OK. Nice touch the grey towels (use to be white?) nicely frayed most of the way round.

4/10

Poor

02 Dec 2014

sara

Ok enough but be ready for stained linens

We stayed here for 1 night passing through from airport to Gili. Very good location from airport (150,000 rupiah taxi ride). The staff was friendly and helpful and the food for breakfast was very good and plentiful. We did not use the pool or really explore at all as we checked in at 2:15am and left for Gili at 8:15am. However, the washroom was apparently defective somehow as the floor tiles and sink we very wet (leaking). The most disturbing part were the stained sheets and towels but they had clearly been washed. I have come to learn that stained towels appear to be the norm in Bali!

10/10

Exceptional

17 Nov 2014

Daren

Facilities: Modern; Value: Great deal; Service: Friendly, Courteous, All staff friendly helpfu; Cleanliness: Beautiful, For Bali standard exelent;
Reception cleaners and manager were so friendly

6/10

Pleasant

16 Nov 2014

tingyoong

fairly

the hotel overall is good.
the only complaint is there do not have a clear location for non-smoking people.
Imagine how bad is it when you travelling with a baby and someone smoking beside you.

Family

10/10

Exceptional

12 Nov 2014

Nathan

Remember you are in Bali so hotel standards will vary on a budget. The Quest hotel in this respect is a winner!!

8/10

Excellent

24 Oct 2014

Hussain

Good

They give us a douple bed join togather as a quean bed
And for beakfast was excellent..
Only recommend this if you don't want to pay to much..

8/10

Excellent

16 Oct 2014

Scubachic

Nice location close to airport

Cute hotel. Toom was super jhot when we arrived. Called for service they came right away to correct. Pool is beautiful and breakfast was good. Very very very nice staff.

6/10

Pleasant

12 Oct 2014

BP

Hotel & facilities

Had booked in for 5 nights.
Due to late arrival stayed the first night. Facilities fairly basic and too faray from the beach.
Shifted to another hotel on the second day in Seminyak - TS Suites - sensational

2/10

Poor

05 Oct 2014

is

disappointed :(

last time i made a reservation for my friends. At the date when they made check in, the staff said that the room is under renovation and they will give room in another hotel which is suited with theirs. In fact the given exchange room is out of expectation and really bad.
I think the hotel can made a confirmation before the check in date and said the room is not available !!!

8/10

Excellent

01 Oct 2014

Verified traveler

Conveniently close to Denpasar airport

Only minutes from the airport, this hotel is a good option to rest up for destinations further away in the island, like the north coast. It is also not far away from major shopping in Kuta like Lippo Mall or Centro/Discovery Mall.

4/10

Poor

29 Sep 2014

Verified traveler

Nice hotel but had a bad experience

I would have rated this hotel 4 for the clean and spacious room, friendly staff, but I had a bad experience of being transferred to another hotel in the middle of my stay, where the other hotel turned out to be a downgrade with cramped space and poor lighting/facilities. I booked for 5 days in Quest Hotel, but on Day 3 they said they are fully booked so they are transferring us. I think the management should seriously consider people's experience and carefully manage their bookings.

6/10

Pleasant

28 Aug 2014

Tamil Tigress

Photos are deceiving!

Booked this medium rate (both in $$ and star rating) hotel for a short R & R with friends, picked this hotel based on its appealing photos and pictures as described to us through Expedia. Expedia messed up my booking, no shuttle bus transfer from airport to hotel, vice versa (only for a certain number of operating hours per day), pool is only open to guest from 9 am to 6pm each night and their spa facilities have only got a shared double room!