Name: Four Points By Sheraton Bali Seminyak
Address: Jl. Petitenget Jl. Cendrawasih No.99, ., Seminyak, 80361, ID

8/10

Excellent

28 Jul 2026

Florrie Roimata Jacinta

Hotel staff are super helpful easy going. Love the area it’s in and how close it is to shops, walking distance. Hotel is clean and tidy. Pool area is good along with the bar & buffet food for breakfast.Would definitely be booking here again next time I visit.

10/10

Exceptional

27 Jul 2026

Chloe

We had a lovely 4 nights stay at the Four Points in one of the Vasanti Suites. The room was huge and accommodated our family of 4 really well. The staff were amazing and went above and beyond with their service and friendliness. We liked the location which was on a quiet street away from the hustle and bustle of central Seminyak, but still within walking distance of everything you could need.

Family_with_children

4/10

Poor

17 Jul 2026

KYLIE

Close to the action but far from the beach. Main 66 beach only accessible by car. Shopping nearby was very ordinary and overpriced. Could not eat at the resort, food was not nice. Room was never cleaned properly and never recieved bath towels or clean glasses. Had to call reception late in the afternoon after we came back to hotel to get room cleaned - unacceptable. Not a good part of Seminyak in my opion. Would never come back. Bali was extremely dissapointing, doubt i will be back.

Family_with_children

6/10

Pleasant

16 Jul 2026

James

The staff are lovely, kind and helpful, however regarding the hotel itself, there were clearly issues with general cleanliness - the room had a musty smell with black mould / dust around the air con units, and other guests in the group mentioned similar to us about the general cleanliness of the rooms - these were all suites. Food and drink - No ‘bill’ could be created without putting down a non refundable deposit first, so everything was pay as you go, which was slightly inconvenient. We travelled as a family with 5 children of varying ages. The pool closes at 8pm, yet at 7pm (after being on a day trip) we received a complaint of the children needing to leave the pool as a guest had complained about the noise as they sat on their balcony - quote ‘the guest said they know it’s a family hotel and that children play but didn’t expect the annoying noise’ so that was something that irritated all 6 adults. Breakfast wasn’t the best variety - lots of flies hovering on food too. All in all, the hotel didn’t live up to any great expectations. The staff were beautiful and helpful the majority of the time, but the experience of the accommodation wasn’t the best with a lot of dated areas.

Family_with_children

10/10

Exceptional

13 Jul 2026

keith

Great value hotel, staff were amazing!
Hotel is little dated but overall was great value.

Room was clean and spacious

Family_with_children

10/10

Exceptional

11 Jul 2026

michael

Pool is perfect for kids or for a few quick long laps before breakfast

Great. Environmentfor families

Nice block out blinds
Comfortable beds

Excellent value and location

Family_with_children

10/10

Exceptional

07 Jul 2026

Dan

Great staff, lovely breakfast with gluten-free options. The rooms that are accessible to the pool are amazing! Will definitely come back.

Family

8/10

Excellent

05 Jun 2026

Jeyapala

Staff were very helpful.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Theodora Doreen

We enjoyed our stay. Firstly, the staff were amazing. They were friendly, helpful and attentive. The best staff ever! The rooms were clean and quite modern. The buffet breakfast was 5 star. From freshly squeezed juices to bagels. Nothing was too much to ask for. We will return. 🙏

Partner

2/10

Poor

02 Jun 2026

Murat

I stayed alone in my room and unfortunately experienced the same hygiene problems during my stay. Late at night, I noticed multiple insects inside the room and around the bed area. For a hotel operating under the Marriott brand, this was honestly shocking and extremely disappointing.

What disturbed me the most was not only the insects themselves, but also the condition they left behind. After discovering larvae inside my luggage and clothing, I no longer felt comfortable bringing many of my belongings back home. I had to throw away several personal items and purchase replacements during my trip.

I specifically chose this hotel because I expected international brand standards, cleanliness, and reliability. Instead, I spent the night stressed, uncomfortable, and seriously questioning the hygiene conditions of the property.

This experience was far below the standards I expected from a globally recognized hotel chain.

Friends

2/10

Poor

02 Jun 2026

Halil

I have never experienced such a disturbing hotel stay in my life. We woke up in the middle of the night to my wife screaming because there were numerous insects crawling on the bed and around the room. One of the insects bit me and caused a serious reaction, forcing me to go to the hospital and pay significant medical expenses.

Even worse, the insects left larvae inside our luggage and clothing, which forced us to throw away many of our belongings and buy replacements.

Knowing that these kinds of risks can exist in Bali, I specifically chose the Marriott brand because I trusted it as a global and reliable hotel chain. However, what we experienced was completely unacceptable. Our room was not changed until around 2:00 AM, and the stress we experienced was indescribable.

Partner

8/10

Excellent

31 May 2026

Samir

Pool is nice

Family

8/10

Excellent

22 May 2026

Kemal Furkan

Clean place and helpful staff. However, the breakfast was disappointing — I could barely find anything to eat. In the mornings, all breakfast tables were occupied, so we had to eat in the lobby. I also think the refrigerator in the room was not working properly, as it seemed to shut off when we left the room or turned off the lights. As a result, our food went bad.

Partner

6/10

Pleasant

20 May 2026

Tatyana

Property is just ok, nothing special regarding the room. Location is central to many things in seminyak. Breakfast was just ok.

Self

6/10

Pleasant

19 May 2026

James

The staff were so friendly and helpful, I could not fault them. The breakfast buffet was really good I recomend it. The bedspread and towels looked a little worn and tired, like they could do with replacing and the shower could do with a good deep clean. My stay did not wow me but did not disapoint either.

Friends

10/10

Exceptional

15 May 2026

John

Overall, the hotel was good. The staff was absolutely wonderful. The room was clean daily. Tge wifi had no issues. Breakfast was good each morning.

Self

4/10

Poor

11 May 2026

Sabrina Chi Cheng

It is an old hotel, the room we stayed in was dusty, the aircon has an old dusty smell coming from it. The room is overall humid, the sheets felt a little damp from it. Noise cancelation not satisfactory. Could hear neighbours early in the room. Wasn't a pleasant stay. The breakfast buffet was nice.

Friends

10/10

Exceptional

29 Apr 2026

galu

Great location which is far away from all the noise but still in walking distance to restaurants, pubs and clubs. Make sure when you book, book the buffet breakfast it’s worth it.

Family

10/10

Exceptional

19 Apr 2026

Jaya

Great staff and good location . Food is good as well.

Family

8/10

Excellent

23 Mar 2026

Judy

The spa was perfect. The treatment was spectacular.

10/10

Exceptional

16 Mar 2026

Hermann ETOKA

The Spa was relaxing, great staff and very friendly

10/10

Exceptional

16 Mar 2026

Adjai

Everything was great!

10/10

Exceptional

13 Mar 2026

aseem

The staff were awesome and very keen on leaving the best impression about my stay. And they managed to do with 100/100 score.

Self

10/10

Exceptional

12 Mar 2026

Mike

Staff treated me like family as a solo traveller I truly appreciate that. Hotel was very easy to get around in. I would highly recommend to anyone who is looking for a great place to stay.

Self

10/10

Exceptional

11 Mar 2026

Mike

Hotel is definitely tucked away off the beat and path but not too far away from the restaurants, malls and bars. Staff were very helpful and friendly made me feel welcomed and not another person checking in. I asked them about recommendations for shops in the area where I could get certain things. Overall I would recommend this hotel just for the things mentioned.

Self

10/10

Exceptional

26 Feb 2026

greg

All staff were up to the challenge. From front of house, hotel maintenance and on-site medical following my minor accident on the public sidewalks of Seminyak! More than 10 times I have stayed here and the service remains of a high standard.

Self

10/10

Exceptional

11 Feb 2026

Akoi

Amazing stay! Beautiful hotel, friendly staff, great location & amenities. Loved the buffet breakfast as well. Would definitely recommend to add as part of your stay package. Thank you !!! ❤️

Leisure Friends

10/10

Exceptional

26 Jan 2026

Meleesa

staff friendly and accomodating, room service good, overall very happy with everything, the only thing that could improve are the pillows, they need to be replaced.

Leisure Self

10/10

Exceptional

16 Jan 2026

Rowena

The staff are all very pleasant and professional. The hotel is very clean

Leisure Partner

6/10

Pleasant

10 Jan 2026

Sonja

Basic hotel. Good for one night in transit

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Aloke

Great 6 days Stay

Leisure

10/10

Exceptional

17 Dec 2025

Ranita

Such beautiful service! I can’t rate them enough for being so welcoming, respectful and attentive. The place is very comfortable for staying at, rooms are spacious and the bed is very comfy

Leisure Family_with_children

8/10

Excellent

26 Nov 2025

sushil

Room was good.
Should have an elevator from the front steps to the lobby. Not in the basement.
Overall was good

Leisure Family

10/10

Exceptional

24 Nov 2025

ROBERT

Stay in this hotel 4 days, no breakfast

Leisure Self

10/10

Exceptional

08 Nov 2025

Sokhorn

The room was spotless, the only thing that I would recommend to make a deep clean is the Jacuzzi tub outside. There were some green slime around the jet rings they can do some cleaning to remove the algae growth on them. We didn't use it after seeing that around the tub jets. The afternoon tea was ok. I would rather see the leftovers (from breakfast) steam corns and potatoes for tea. I'd like to see more food and tea selections.

The buffet breakfast were amazing. The staffs were able to cook a variety of Indonesian foods daily amongst with other cuisine such as western foods and Indian foods. They were scrumptious and freshly juices are the best. The staffs were very helpful and definitely accommodating to our needs. Indah and Sugang (the guest hospitality staff spelled name?); they were very kind and super helpful for the duration of our stay. We stayed there 8 days and love every minutes of it. Hendra was also very helpful with our luggages and getting our transportation. We definitely missed it already!! From getting the transportation to the hotel to sight seeing the staffs were always there to help out.

Massage: We had our first massage at the hotel and sadly we didn't really enjoy it. The face cradle was not comfortable, when the masseuse was massaging on the shoulder, felt like she was choking me as my face pressed down into the hole and my throat was pressed against the cradle. Was really painful and it was not soft. Use softer sheet would help.

Partner

10/10

Exceptional

06 Nov 2025

Claire

Staff were really hospitable and friendly, always willing to lend a helping when needed. Room was spacious and clean. Really had a relaxing and restful time during my stay. Location is near to many eateries and easy to get around as well.

Leisure Family

8/10

Excellent

29 Oct 2025

Alexis

We stayed at the Four Points Sheraton in Seminyak for our honeymoon and booked the junior suite, which was very spacious and comfortable. The hotel overall offers excellent value for the price paid.

You can tell the property is slightly dated in areas such as the bathroom and around the pool, which could use a refresh, but it still has great potential and strong foundations to be premium.

Highlights:
•Breakfast was excellent with a wide variety of options and really great taste – the coffee was fantastic.
•Staff were wonderful across the board, very friendly and attentive.
•Large pool, although we wish there were more loungers with shade available as many were reserved early.
•Gym was a nice feature, though it would be better with air conditioning.
•We appreciated the happy hour credit, which was a lovely perk to enjoy bites and a cold coffee or beer.

Overall, a very good stay with strong value for money. With a bit of renovation, this hotel could truly reach premium status.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Jaidan

Menu was great, staff were friendly

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

MARIE STEFANY ANNE

Staff was great. Location is nice and quiet as well. Close to everything.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Dharamahsena Dharmadasa

While the staff were lovely and were very helpful when I lost my phone. The area outside the rooms felt like a school corridor. And the buttons outside the lift, were not really working very well.

Does not live up to the brand of the hotel

10/10

Exceptional

08 Oct 2025

Christopher

Great spot!

Leisure

10/10

Exceptional

27 Sep 2025

Venice

The jacuzzi is on the top floor and kids love them. Breakfast was good and staff were very friendly. Hotel offer a short ride to the square for shopping so it is very convenient. Nice food around the square and do try Warung Nia!

Leisure Family_with_children

8/10

Excellent

08 Sep 2025

Pepito

Great location!

Leisure Family

10/10

Exceptional

04 Sep 2025

Courtney

Such an amazing resort, amazing location and incredible staff!

Leisure Self

8/10

Excellent

22 Aug 2025

Gemma Nicole

Overall great stay. The only downfall was the meal plan tab. It’s was very confusing. They don’t do a great job of explaining the cost of things. The food service on the rooftop was awful but breakfast and lunch in the main restaurant was on point every time

Leisure Friends

2/10

Poor

07 Aug 2025

bruce

Very noise

Leisure Family

6/10

Pleasant

24 Jul 2025

Brittany

I feel bad leaving a less than stellar review as the staff were so friendly, lovely and attentive and I also liked the room itself. It's definitely had some noticeable wear and tear, especially in the bathroom, but the bed was very comfortable, lighting was thoughtful and I enjoyed the design and layout.

However the room is advertised as a \"pool view\" And that was absolutely not what it was. It was a view of the hallway and you can technically see the pool if you crane your neck over the balcony. Due to this the room receives very little natural light or airflow, which makes it feel dark and musty and the balcony is basically unusable... This was not what I was expecting and I would have been very disappointed if I was staying longer than 2 nights. Due to this, I wouldn't stay again as I feel you can get better value accommodation close by.

Leisure Self

10/10

Exceptional

24 Jul 2025

hassan

Nice hotel in a nice quite area

Leisure

8/10

Excellent

22 Jul 2025

Mohammed

Overall ok

8/10

Excellent

20 Jul 2025

Ann

Putra was great at keeping our room clean and professional.

10/10

Exceptional

20 Jul 2025

Frank

Abc

10/10

Exceptional

12 Jul 2025

Jennifer

Lovely hotel with super helpful and friendly staff. Good location for everything. Our room had a fridge and we were always left lots of bottles of water each day. The breakfast is one of the best we’ve had in Bali. Pancakes and waffles were a hit with the kids and we loved the omelettes and amazing coffee. Great stay and I would definitely recommend this hotel.

Leisure Family_with_children

2/10

Poor

20 Jun 2025

Matthew

Totally different from the photos on hotels.com

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Jasmine

Great staff, beautiful room very clean and comfy!

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Chetan

It was amazing. The staff helped us with curated veg food options which was gr8.

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Deeanne

Great hotel, slightly back from the hustle and bustle but easy walking distance. Good pool area and exceptional service and staff. Close to a few convience stores and they offer a shuttle to semiyak square. Only thing that could be improved was the shuttle could be more regular and also offer return trip from the square. We went to catch it at 10am and it had gone early. They were great and did another trip but another time we wanted to catch back from the square but couldn’t as depended on if anyone was going to the square. A regular schedule when it goes at specific times and returns at specific times would be a great improvement. Would stay at this hotel again. Thankyou

Leisure Family

10/10

Exceptional

27 Apr 2025

Crystal

My staff here was beyond what was expected. The staff was always pleasant and breakfast was superb! It was great to have options of items to apease all of our dietary restrictions
I highly recommend this resort as its in yhe heatt of seminyak

10/10

Exceptional

23 Mar 2025

George

Balinese style hotel with Balinese service

Nicely located on a quiet street the staff here make it their business to see you happy.
Happy to recommend

Self

8/10

Excellent

19 Mar 2025

Quinita

Our stay was great! The staff arr amazing always making you feel welcomed.
The breakfast was average.
Room was good, the fridge could be a bit colder. It doesnt keep your drinks cold.
Bed was comfortable

Leisure Partner

10/10

Exceptional

21 Feb 2025

Stephen

The property is in a good location and staff are friendly and helpful. Special thanks to Sagung who provided us with 5 stars service and nothing is too difficult for her.

Leisure Family

10/10

Exceptional

08 Feb 2025

Salam

Nice place to stay in anything you like just ask them

Leisure Self

10/10

Exceptional

31 Jan 2025

Jacqueline

A week in Bali

Truly a beautiful stay at this hotel. The service we received from all the staff was fantastic. Breakfast was great with several options. We had dinner on the rooftop and the food and service was great. The hotel is walkable to other eateries but the roads will several motorbikes and cars can cause a bit of concern however they did not hit anyone or anything 😊. Pool area is nice but I don’t think much of the beach which is not too far away. The hotel arranged for a shuttle to take us there but we had to find our way back but that was easy enough. The area outside of the hotel looks a bit rundown. If you are looking for a nice relaxing hotel with fabulous service this hotel fits the bill.

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

Raffaele

Staff and facilities excellent but
The property needs a lot of work around the building. The pool area is looking old and decking is faded and old the outside of the balconies and concrete on the walls outside the balcony need painting.

Leisure Family

8/10

Excellent

30 Jan 2025

KUM FAI

Super friendly staff

Hotel doesn't look new but all the staff are very friendly and helpful and that make up for the stay comfort

Partner

10/10

Exceptional

26 Jan 2025

Dina

Everything was amazing

Leisure Family_with_children

10/10

Exceptional

22 Jan 2025

Efecan

Great hotel.friendly staff

Friends_and_family Family

10/10

Exceptional

17 Jan 2025

Voula

Bali 2025

It was a great experience staying there with my family

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Donna Marie

Was a beautiful hotel very luxurious

Leisure Family_with_children

4/10

Poor

06 Jan 2025

Kevin

Food was terrible as ran out of things as simple as eggs. Service not bad. Building very tired and most of the drinks were average. Much better options

2/10

Poor

03 Jan 2025

Catherine

Very disappointed at my stay here. First of all the address/location is misleading on expedia. It’s not walking distance from the main square. The property itself is run down. While the staff was pleasant the facilities is really not worth the money paid. I also had VIP access to this property and they couldnt even allow an extra hour for check-out.

Leisure Partner

10/10

Exceptional

30 Dec 2024

Magdalene

Great customer service. Will recommend from anyone looking for a safe and quiet environment.

Leisure Partner

6/10

Pleasant

13 Dec 2024

Barbara

Not up to scratch for a Marriot Bonvoy Hotel

A lot of mis understanding and repititive questions. Staff are lovely but all ver new and need a lot more support and guidance.
Food is very average, the menu badly needs to be refreshed.
Hotel is not in a good spot, very few nearby restaurants and the 15 minute walk to the beach is dreadful. There should be a complimentary shuttle to Seminyak square and Petitgnet Beach. We wouldn't choose to stay there again.

Partner

6/10

Pleasant

03 Dec 2024

Verified traveler

Good location, nice hotel, and very friendly staff. Food and drinks did not taste good. Some marks on bedding and watermarks on benchtops. No robes or refresh of pool towels to room.

Friends_and_family Friends

8/10

Excellent

22 Nov 2024

Yasmin

exceptional service from all staff, and convenient location that’s walkable to some cafes and shops. Pool and overall hotel layout were standouts.

Leisure Friends

8/10

Excellent

20 Nov 2024

Nidhi

Service is excellent! Staff is making experience better for a average property

10/10

Exceptional

18 Nov 2024

Amanda

Staffs were very friendly and helpful. Good hospitality from them. Couple of insects in the room but that’s normal for Bali. Overall good and pleasant experience. Only downside is it’s not very convenient but you can get a Grab transport easily.

Leisure Family

6/10

Pleasant

17 Nov 2024

Johana

Stay was great. Only problem we had booked the deluxe room with balcony but it wasn’t a balcony it was just a little deck area with chairs with no sunlight. We had to upgrade and pay extra for a room with an actual balcony and sunlight.

Leisure Friends

8/10

Excellent

14 Nov 2024

Margie

Accessibility was difficult, but property was otherwise fine and staff were very accommodating. The access from the street is very difficult with a steep staircase and no lift, and likewise access down to the pool is not possible without using stairs again. Even our room, which was on the same floor as reception, required getting up a set of 6-8 stairs in a split-level arrangement - 2 of our group of four travellers were impacted by this, and we didn't realise until we arrived.

Leisure Friends

10/10

Exceptional

13 Nov 2024

Liam

How tucked away the property was

10/10

Exceptional

07 Nov 2024

Brent

Perfect location, quiet and within walking distance to some of the best local restaurants. The place felt brand new, 10/10 for cleanliness

Leisure Partner

8/10

Excellent

28 Oct 2024

mercedes

Nice hotel

Leisure Partner

10/10

Exceptional

24 Oct 2024

Malcolm

We had a great stay at Four Points by Sheraton. The property is a little tired but overall it’s is really good. Our room was big, the pool area is good, the buffet breakfast was great and the standout is their staff. They were all so friendly and helpful. They are always checking if you need anything or if they can help. A special shout out to Sinta who was outstanding. Thank you for a lovely stay.

10/10

Exceptional

16 Oct 2024

Melanie

Hotel, staff and service very good

Leisure Partner

10/10

Exceptional

11 Oct 2024

Millie

Really generous and attentive staff. Would definitely stay here again

Leisure Friends

6/10

Pleasant

04 Oct 2024

Roza

Area around the property was horrible

6/10

Pleasant

04 Oct 2024

Verified traveler

Disappointing, not worth the price

Quite disappointing considering that it is a Marriott hotel. I booked this hotel because I've had good experience staying at other Four Points, however, the sevice and the condition of the room was below average.

First, when we checked in, we weren't informed of any of the services, such as the time and the location of the breakfast, the operational hours of the swimming pool, etc. By the way, there was no common greeting in the room(welcome note with fruit, etc.) that is usually provided by a hotel of this level.

Second, it was quite difficult to locate the staff. When we were at the pool, there wasn't anyone to receive our order and give information on towels. We had no choice but to wait for several minutes before one of the staff showed up. By the way, the towels were in very bad shape. (New towels have been placed now)

Third, the condition of the room was disappointing. The refrigerator was broken and the hairdryer was full of dust as if it hadn't been used for years. The AC was not as cool as it should be.

I would hesitate to recommend this hotel. It is better off to stay at a different hotel with this price. This place certainly does not meet the standard of Marriott.

By the way, the staff seems to have no intention to provide good service. During breakfast, no one cared about cleaning our table until we had to ask one of staff to do so, and it was really slow.

I have added two more stars due to the politeness and kindness of the majority of the staff.

Friends_and_family Family

8/10

Excellent

28 Sep 2024

James

Excellent family stay with good value for money

Leisure Family_with_children

8/10

Excellent

14 Sep 2024

Tracy

We had a room with pool access, which was really handy. The room was a great size with everything we needed supplied. The room was cleaned daily, fresh towels provided and anything extra that we needed was provided quickly. The staff were all welcoming, friendly and attentive to our needs, they made our stay enjoyable and comfortable. Access to the onsite spa was great and the staff there were also friendly and totally focused on our needs. The food at the hotel was great, lots if options for the breakfast buffet and some nice options on the lunch/dinner menu. The hotel is close to restaurants, the beach and shopping.....all within walking distance. Overall very happy with our stay and would definitely recommend to others. Thank you to the Four Points team for looking after us so well, we appreciate you all.

Leisure Partner

10/10

Exceptional

12 Sep 2024

Peter Wayne

Property is not too far from a great array of restaurants, bars and the beaches. The hotel staff are friendly and very helpful. The dining options at the hotel are good but not extensive. The rooms are comfortable and quite spacious.

Leisure Family

10/10

Exceptional

27 Aug 2024

Patrick

Clean and great staff

Leisure Partner

6/10

Pleasant

25 Aug 2024

Marita

Nice quiet area not too far away from good restaurants. For the money you spend the towels were very shabby and drinks at the pool bar were very expensive.

Leisure Partner

10/10

Exceptional

22 Aug 2024

Michael

Wonderful and curious staff front desk restaurant area room cleaning staff brilliant
Thank you all

Leisure Partner

10/10

Exceptional

17 Aug 2024

ROBERT

The staff and private location.

Leisure Friends

4/10

Poor

16 Aug 2024

Alexandra

A bit dated Inability to handle situations

We couldn’t see for two days in a row because all the guests were having a party and the stuff was unable to sort this out. The whole floor couldn’t sleep, and the solution was to have the respectful guests moved to another room as the staff was incompetent to handle conflict with the rude and disrespectful group.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2024

Verified traveler

Second time staying here and I am going to book again so kid friendly and even works for no kids ! I’m obsessed can’t picture myself staying anywhere else ! Amazing

Business_and_leisure Family_with_children

10/10

Exceptional

06 Aug 2024

Tia

Very friendly helpful accomodating service
Kind staff who go above and beyond
Great breakfast with a beautiful view
Large rooms and nice ambience around pool

Leisure Friends

6/10

Pleasant

24 Jul 2024

Margaret

Don't expect the Sheraton quality or standard

Clean and functional. The rooms are a good size, bed is super comfortable and they have nice fat fluffy pillows! Good sized bathroom, clean, however the towels have seen better days and were very old and threadbare which is quite unpleasant to look at and use. You also had to ask for a hand towel everyday and there is no hair dryer in the room but you can request one for use from housekeeping which I found annoying. The lighting in the bathroom is quite poor and hard to put make up on in dim light. The light over the hand basin kept flickering and the hand basin tap had a funny spluttering flow. All these things could have been fixed prior to a guest checking in. Nice pool and the water is a good temperature. Nice sun loungers to relax in. All the staff we encountered were lovely. The location isn’t great. The hotel is located roughly 350 metres off the main drag down an alley which you will need to bring a torch with you if you intend to walk to and from your hotel in the dark as there are many trip hazards, pot holes that you can’t see in the dark. You can see the beach from the roof top of the property, but you need to go about 2.5 kilometres around the block to get to the beach, unless you take the short cut through some dingy alley. This hotel is not for people with mobility issues as there are a lot of stairs and a very steep ramp to wheel up your suitcase. The property has a lot of rough edges and not the standard of the Sheraton brand.

Partner

10/10

Exceptional

22 Jul 2024

Enrique

Sercices was great. Very helpful. Staff always making sure your are okay with everything during your stay. Helpful with directions. Dont know the language. No problem with that they have staff to help you.

Business_and_leisure Self

10/10

Exceptional

22 Jul 2024

Melanie

We really enjoyed fourpoints in Seminyak. Perfect location, staff super friendly and helpful, rooms clean, pool a fun vibe and super clean!

Leisure Family

10/10

Exceptional

20 Jul 2024

Jennifer

I loved this stay for its wonderful staff, amazing buffet breakfast, relaxed atmosphere and lovely pool.
It seemed a little out-of-the-way but you didn't have to walk to far for food, shopping and massage.
This hotel would not be suitable for people who struggle with stairs.

Leisure Friends