Decameron Galeon Santa Marta

SANTA MARTA, Kilometro 17 Via Santa Marta-Cienaga
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50 reviews shown

4/10

Poor

13 Mar 2025

Galo

Las habitaciones lindas, limpias, ordenadas, buena presion de agua. buena vista. el personal de recepcion amable y servicial. La playa bonita.

Esta mal organizado es muy complicado reservar las cenas, hay que hacerlo basicamente en la aplicacion entre las 6 am y 7 am, luego ya solo queda disponible el itialiano que es el pero restaurante del lugar.

Hay que hacer fila para todo. pocos bares, la calidad de bebidas es pesima, en la habitacion no te ponen ni una cerveza jamas. El vino de carton que se puede pedir en las cenas, es malisimo y te sirven un medio vaso.

La comida es muy repetitiva y de calidad baja.

El restaurante de carnes es el unico que vale la pena.

Las cenas son a las 9 y los shows que duran solo 30 minutos, estan mal coordinados, ya que el show es 9 y 30. asi que uno termina de cenar a las 10 y 15 mas o menos y ya es imposible llegar. la otra opcion es quedarse sin comer e ir a ver el show. solo hay un bar abierto en la noche en todo el complejo. la discoteca es una hueco que parece salido de los barrios bajos de un suburbio, ahi no tienen cerveza por cierto.
es barato $130 por persona la noche, pero la verdad no vale la pena. en 5 dias si llegue a tomar 5 cervezas y 5 cocteles es mucho. y no porque no quisiera mas, pero hacer filas largas, tener que cruzarme todo el hotel no vale la pena. tiene potencial por la zona donde esta, pero esta muy mal administrado. otros Decameron como los de San Andres o el de Mompiche estan a un nivel muy superior. nunca volve

Leisure Friends

10/10

Exceptional

24 Feb 2025

Alan

Lovely

Partner

6/10

Pleasant

06 Jun 2024

Lissette

The staff was the best part of the trip. Everyone was exceptionally nice and welcoming. The room didn’t look like it was cleaned properly. The food for someone who is Colombian/American wasn’t what I expected. I loved the people outside in back of the hotel where the beach, they were selling souvenirs. It was good for the price.

Leisure Partner

10/10

Exceptional

13 Mar 2024

valentina

Todo muy bien

8/10

Excellent

25 Apr 2023

Mike

Good value!!!!

When I read the reviews I was somewhat nervous about my choice but I found that for the price the place was terrific. I think some folks are just too spoiled. The only minor complaint was the way dinner reservations had to be made..... MR

Partner

8/10

Excellent

11 Apr 2023

Mary Winnifred

The pool.
No playground for kids.

Leisure Family_with_children

2/10

Poor

25 Feb 2023

manuel

I came in about noon and they only offer soft drinks we have to wait at 6Pm to eat something - no transportation from airport and after checkout no transportation to the airport- in the bar few options of drinks- absolutely I do not recommend this hotel

Leisure

6/10

Pleasant

16 Jun 2022

Elkin Dario

The employees are friendly

Leisure Partner

4/10

Poor

19 Apr 2022

Rodrigo Daniel

Friendly staff was the only good thing
No internet or poor connection
Food quality was bad, quality off alcohol drinks was bad, in a country with so many fruit it was no a single natural juice for breakfast, in a 1 off 10 for us was a 3

Leisure Family

6/10

Pleasant

04 Jan 2022

Jose Antonio

I liked the staff and service.
I didn't like the room (very old and not kept in good condition).

Leisure Family

4/10

Poor

01 Dec 2021

Liliana

The check in process is terrible, they don’t let you in the resort until 3 pm

Leisure Family

4/10

Poor

23 Jan 2021

Verified traveler

read

For the price its not worth it at all, bars are very far from public areas, be ready to walk up and down the stairs, restaurants at tnight, very good food, breakfast and lunch buffet, very incomplete, not as good taste! Totally recomend the steak house and the seafood restaurant

Friends_and_family Family

6/10

Pleasant

28 Apr 2019

Verified traveler

The property has lots of potential but when you think all inclusive at the beach you expect more hands on service. The drinks are given in small cups and you have to go the bar, what ever happened to waiters at the pool or beach. So you are often running back and forth.The pool is often over populated. Food is offered constantly with a catch you also have to fetch it at various areas of the property. I guess if you have never been to an all inclusive with top notch service this like a great place. But I was sadly disappointed. There were some stand outs the service from the kids events coordinator Yulie she was awesome. At the buffet there was Señor Lucho serious the reasons why we enjoyed our stay.

Leisure Family_with_children

6/10

Pleasant

09 Jan 2019

Verified traveler

The check in is at 3:00 pm if you go earlier you have to pay more to stay and receive the service, it is not fair because you paid ( it is not cheaper) and you have to pay more.

Friends_and_family Family

10/10

Exceptional

23 Dec 2018

Verified traveler

Loved every minute.Food excellent. Staff so friendly. Entertainment superb.close to the beach.
Loved evrry aspect of this hotel

2/10

Poor

11 Jul 2016

Catherine

DON'T STAY at Decameron Galeon Santa Marta Colombi

This was the worst hotel experience I've had in years. Beyond disappointing especially for the price. We paid $350/night for a family of 3, all inclusive. Start to finish, bad. Although the pols were open until 8 pm, the towel cabana closed at 5 pm, so by the time we got out to the pool, we could not get towels. There were only 2 shower towels in our room with 4 beds, we had to request more. They gave us only 1 room key (old school actual key, not card key), and claimed they had no extra copies. There was no WI FI in the hotel, except in the lobby, so we could not even contact each other to find each other around the property. WI FI was expensive, and only good for one device at a time. The bar had a line out the door, and the drinks were watery and weak. The FOOD...so bad. It was buffet. All the fish had been sitting in the steamer tins for hours. There were no desserts left. I asked for red wine, and I got a teeny glass of wine from a box.

I finally complained to the manager. Fortunately my Spanish is good enough to present my complaints. They finally got me an extra key by taking the cleaning lady's key!

Even worse- all the other families were dealing with the same lack of keys, so when we were trying to rest in our room, families were sitting on the steps outside our paper-thin front door, waiting for their ONE key-holder to return and let them into their room.

Honestly, I can't see how this hotel remains in business.

Family

10/10

Exceptional

25 Jul 2015

Gene

Overall it was very good. The food left a little to be desired, but still it was alright. After our stay we drove to Santa Marta. I think we probably stayed in the best hotel in town. The show at night was not as advertised. I did not enjoy it, but it seemed like everyone else did. I would recommend it.

Partner

10/10

Exceptional

29 Mar 2015

oscar

Excellent resort in Santa Marta

We had a great time at this all-inclusive resort. The staff was very friendly and professional, the facilities were in excellent condition and clean and the food was great which is typical in colombia.

If you are considering visiting Colombia, like being at the beach and want a have a great family fun vacation, this hotel is the place to go.

6/10

Pleasant

12 Apr 2013

nuheart2005

Upgrade one star if you are able

Good location. Rooms are outdated and it gives the appearance of being dirty. Furniture is banged up, scratched and a 1950's quilt was on the bed. The buffet was generally medium quality food but it consistently ran out of green salad. Variety of fruits and vegetables was good so it evened out. Freshly prepared juice of your choice was the \"peace de resistance\"

2/10

Poor

20 Mar 2013

Verified traveler

Never stay here.,.....If you only speak english

Hotel staff speaks no english, server slams into me and will not even turn around to apoliguse. takes 4 days for laundry to be cleaned. we are not allowed to drink alcohol in pool. and only 1 square pool at that.

4/10

Poor

03 Dec 2012

Verified traveler

Not worth your money...

This place is outdated, the quality of our room was nothing like the pictures on the website. The food was nothing to write home about, we ate it because we needed \"substance\", but it was not what I expected. Part of the beach was closed off with yellow tape, so this was not pleasant to look at. We were upgraded to a nicer room, the \"cabana\" as they called it. This was much better, so I would recommend asking for it ahead of time. However, I would recommend just going elsewhere. It is just not worth the money

10/10

Exceptional

30 Nov 2012

Dan H

Rooms were a little outdated but the staff and the amenities were top notch.

4/10

Poor

16 Aug 2012

Verified traveler

Sad Week at Decameron

DeCameron charges for internet that is not reliable (no refunds). My first day on vacation the maid picked my luggage lock and stole personal belongings and cash, even thought I had DO NOT DISTURB sign placed on door knob. The food was mediocre. All meats served were over cooked and tough.

10/10

Exceptional

25 May 2012

Verified traveler

great honeymoon in decameron Galeon

We actually went to the decameron Galeon for our honeymoon and it was great! we were there about 4 days and everything was fantastic! from the food to the employees to the room everything was just amazing! and would recommend this to anyone!

Partner

6/10

Pleasant

24 Sep 2011

This hotel provides great entertainment and has many facilities on premises, when they say all exclusive – they mean it! Food and beverage is available 24 hours absolutely free, however you will need to reserve a table for any of the restaurants at night – be quick otherwise you will be given an awkward time for your dinner. Although it has many good things, it does have its share of bad things as well. We had an apartment in one of their villas, the apartment was well out of date and the cleanness of the apartment was below standards. Internet is not available in the apartments (can only be used in the reception area and is costly) and laundry services are very expensive. The hotel says it’s a 4 star, but I think it’s more like a 3 star. Also one other thing – the staff are more than happy to help you, but they hardly speak a word of English. Don’t go expecting a red carpet treatment in this hotel, however you will enjoy a pleasant, safe and very warm hospitality.

8/10

Excellent

01 Aug 2011

Aaron

Would go again!

Considering the low economic surroundings in the immediate area, I’d say the resort did what it was supposed to do under the circumstances. I read the reviews more negative than positive prior to booking the trip and figured I’m only going to be there for the weekend to visit some friends so I’d give it a try. Much to my delight the place was great. I was attracted to the all inclusive deal of drinking and eating for free while I was in Santa Marta and will say I was very satisfied. Only few issue that I had was the bed was really firm and that they have sales reps trying to sell you vacation packages to other Decameroon resorts while you’re trying to relax. I also didn’t like that they had one sales individual asking my girlfriend personal questions that did not pertain to anything regarding the sales pitch while I was away getting the drinks. Other than that I think the resort suited my purpose for the time I was there.

Family

2/10

Poor

19 Feb 2011

Helene

The rooms were cleaned so fast from one guest to another....dirty

The first room was near all construction being done. It had lots of nails in the walls with no pictures.
They put us in another room 3 hours later. The day was wasted with sitting around unable to participate in any swimming or activities.
The water was not treated in the rooms and it smelled real bad.
When I got into my bed at night there was blood on the sheet. Very disgusting.
I would not recommend this place to anyone, also, no one spoke any english there. It was hard to communicate.

Partner

2/10

Poor

29 Jul 2010

Neveragain

Don't book, Don't Stay at Decameron! Very bad service, NEVER AGAIN!

If you are into rudeness, bad service, hotel employees who are short & not courteous, then Hotel Decameron chain is for you!!!!! With the exception of 1 employee at reception, everyone else can use an immersion course in customer service. Here's a list of things that are failing in Sta Marta.
1.water in shower, sink & toilet was brown
2.no A/C in bathroom. It was in the upper 90s
3.A/C in bedroom blew right smack into your head & chest
4.alcohol was watered down
5.elevator didn't latch on correctly, you needed to step up & out
6.pool closed down for the day at approx 530pm
7.at the infirmary, paramedic tried to pass off as a doctor & misdiagnosed a child, said she was severely dehydrated when she had only thrown up twice, said she needed to be rushed into town to see a private doctor b/c he knew we had good int'l health insurance coverage
8.hotel is only a few hundred feet from a railroad. Train passes by like a shaterring boulder at least 3 times a night & wakes you
9.tv in room was old, picture was hazed white, remote controls hardly worked
10.construx crew worked on floor above drilling & hammering from 10a-5p
11.construx crew hammered at the tv cable wire & took out cable in the middle of a world cup semi-final
12.actual pillows had visible mold & covered by pillow cases
13.room smelled moldy & musty, it was continuously humid in the room
14.excursion office messed up one of our trips & separated our group
Cartagena hotel had less problems, but still not worth it

10/10

Exceptional

05 Aug 2009

Good value, very nice hotel

The worst thing about the DeCameron Santa Marta is the location and beach view. It's 5 miles from town and the beach view is barges and derricks. However, the resort is first rate, the rooms, food, entertainment, and service are very good, and the price is attractive. I recommend it.

8/10

Excellent

22 Apr 2009

Armando

It's Okey

Okey

8/10

Excellent

23 Dec 2025

mercedes

Más variedad de calidad en alimentos y bebidas ya que no es económico

Friends_and_family Family

8/10

Excellent

25 Nov 2023

Beatriz Dolores

Por La entrega de habitacion anticipada cobran dinero extra aun teniendo habitaciones disponibles

8/10

Excellent

25 Jun 2023

Claudia Constanza Rodriguez

I didn't like to make lines to reserve your lunch and dinner.

8/10

Excellent

06 Oct 2022

LIZMILA

Viaje familiar

En términos generales bien, el hotel le falta renovación sobretodo en las habitaciones, el Tv cable no sirvió en los 3 días, el All Inclusive es lo que salva a esta cadena

Friends_and_family Family

8/10

Excellent

10 Aug 2019

Verified traveler

Sehr nettes und hilfsbereites Personal. Wir beeuchen dirses Hotel schon seit Jahren und waren immer zufrieden.

Leisure Family

2/10

Poor

19 Feb 2018

Muy mal servicio. No se lo recomiendo a nadie.

Muy mal servicio en general.
Me cobraron un monto considerable por la estancia y a pesar de ello me cobraron por Wifi y la caja de seguridad de la habitación. Debo viajar con frecuencia y no recuerdo haber tenido que pagar aparte por Wifi desde hace varios años.

10/10

Exceptional

30 Sep 2017

jaime

muy buen ambiente personal muy amable

la comida muy rica el personal muy amable muy buen ambiente

8/10

Excellent

03 Jul 2017

Anie

Sehr schöne saubere Strand und Strandpromrnade.

Schöne Strand. Sauber. Rauchfrei. Nettes hilfsbereites Personal. Typisches Frühstück unter Palmen

6/10

Pleasant

05 Mar 2017

rocio

Hotel agradable

Debe mejorar la disposición del personal para atender a los huéspedes, incluir elementos de aseo, Internet y teléfono en las habitaciones, y evitar animales (gastos y aves) en los restaurantes.

Family

10/10

Exceptional

11 Feb 2017

atilio

hotel muy completo y el personal estupendo

Nos encanto todo especialmente el personal del hotel!!!

Partner

4/10

Poor

20 Jun 2016

Samantha

No RECOMANDABLE, deben mejorar sus instalación

En resumen fue la peor experiencia en hoteles de relajacion por los siguientes puntos:
* No se podia descanzar dado el escandalo de la gente tomada a los alrededores, hasta las 5:30 am
* Las licuadoras empezaban a sonar a las 5:30 am, ademas se iba la luz en ese horario.
* el olor a abombado de las habitaciones a pesar de estar limpias.
* Muy conforme con el paquete de alimentacion.
* Disconforme con la calidad de las bebidas alcoholicas en los diferentes bares, solo daban vasos desechables, de mal gusto para un hotel resort.
* La atencion del front desk muy buena, felicitaciones a la Srta Angela por la atencion.

Partner

6/10

Pleasant

05 Jun 2016

carlos

Fui de escapada romantica con mi esposa el check in tardo casi 2 horas, porque no encontraban mi reservacion, y deben comunicarse a cartagena donde esta la oficina principal para poder solucionar, afortunadamente me pude comunicar con hoteles.com y se pudo hacer el check in pero perdimos mucho tiempo, adicionalmente las cenas no son tipo bufet sino con reservacion y estas se llenan muy rapido, en otros decameron que me he hospedado con todo incluido, tiene la opcion de reserva para cenar en el restaurante de especialidad o puede recurrir a los bufets

Partner

10/10

Exceptional

09 Sep 2015

milena

marabilloso

exelente

Family

10/10

Exceptional

22 Jun 2015

maritza

muy agradable,no hay necesidad de salir del hotel.

Exelente,la pasamos muy bien.

Family

6/10

Pleasant

25 Mar 2015

Ernesto

Acoso del personal de multivacaciones Decameron

El hotel no era lo que esperaba, sin embargo el sitio es bonito, lo que es absolutamente inaceptable es que fuimos víctimas de acoso por parte del personal de multivacaciones, que hasta nos esperaban en las puertas de las villas para vendernos los paquetes de Decameron. Muy desagradable que esté uno en pareja y no pueda disfrutar del tiempo de descanso.

Partner

10/10

Exceptional

23 Mar 2015

silvia

vacaciones santa marta 2015

Excelente.La gente esta ahi para atenderte todo el tiempo son muy cordiales y muy amables. y el precio calidad es perfecto.lo unico que no nos parecio bien es que cobrar para conectar wifi

Partner

8/10

Excellent

20 Jan 2015

Verified traveler

Decameron Galeon es una buena opcion.

super. excelente comida

Family

10/10

Exceptional

04 Jan 2015

alvaro j

Perfecto

Muy bien

Family

10/10

Exceptional

20 Oct 2014

Verified traveler

good

good

Partner

10/10

Exceptional

07 Jan 2014

Hectpr Pacheco

Buena estancia. confortable sin complicaciones.

El Decameron es una opción buena para quienes les gusta descomplicarse de la busqueda de restaurantes, bebidas, snacks. Se siente tranquilidad sobre todo para familias con niños de poder tener todo al alcance sin estar trasladandose a ciegas. Lo mejor es planear para quedarse disfrutando de los servicios del hotel cuando se está con niños, pues queda un poco alejado de la ciudad y sería engorroso estar yendo y viniendo, a menos que estes mentalizado para esto.