Name: Villa La Massa
Address: Via della Massa 24, 24, Firenze - Candeli, 50012, IT

10/10

Exceptional

26 Jul 2026

Katie

It is the best hotel I have ever stayed in. The staff were incredibly helpful. Everything about the hotel is classy. So beautiful.

10/10

Exceptional

13 Jul 2026

Erika

Our stay at Villa La Massa was amazing! The best customer service all around. Will definitely be coming back!

10/10

Exceptional

28 Jun 2026

Gohar

We had the best week at Villa La Massa. Every single member of staff made our stay super pleasant. Everyone was vert smiley, kind and helpful. The property, its surrounding and all the amenities are absolutely stunning. We loved our first experience at Villa La Massa and looking forward to coming back soon again.
Kind regards
The Pritchards

10/10

Exceptional

08 Jun 2026

Ebru

Beautiful property, view of the river, gardens are amazing, worth the cost.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Timothy

We came here for the last stop of our Italian honeymoon and were certainly impressed by the property, amenities, room, etc. but we were truly enchanted by the staff who did everything to make our stay the most memorable of our lives. There are too many people to mention them all by name but particular standouts were the bartender Alessio who, over the week, took us on a tour of various Italian amaros as digestivos, Mattia who was always happy to chat with us about the latest events of the Giro in the spare moments when he was wasn't tending to guests, and Vassilios who, on short notice when a wine tasting wasn't available, helped us pick a few bottles and walked us through the tasting notes and experience. Never in my life have I felt so much at home at a hotel. Considering the price, I initially thought this would be a once-in-a-lifetime experience for us, but now I anticipate it may become a required stop on any future European vacations we take, because it was so, so worth it.

Partner

10/10

Exceptional

25 Dec 2025

Adam

The staff were exceptionally friendly and welcoming, making us feel comfortable from the moment we arrived. The breakfast was outstanding, with a great variety of fresh and high-quality options to choose from. Everything was well organised and very clean. We would happily stay here again and highly recommend this hotel.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Francesca

5 stars isn’t good enough! This was my 2nd time staying here and I will definitely go back. The hotel is luxury mixed with cozy. The size of the hotel made us feel at home but also the luxury made us feel VIP. It was a slice of heaven. The food was amazing and location is perfect. Shuttle service to Florence is a quick 20 minute ride. The grounds made you feel like you were in the Tuscan hills. Fabulous!

Leisure Friends

10/10

Exceptional

24 Sep 2025

Aiman

Everything was fabulous, we got upgraded to a suite with terrace overlooking the river and the hills. The staff were beyond helpful, very attentive to our messages. The shuttle service to downtown was excellent. This is the place to stay at when you want to enjoy Florence but stay away from the crowds. Will definitely come back!

Leisure Partner

10/10

Exceptional

16 Aug 2025

Elisabeth

Recommend this hotel very much!

We stayed here for one night and it was a lovely stay! Very comfortable, nice restaurant and great service!

Partner

10/10

Exceptional

26 Jul 2025

Amr

Lovely property that make you feel you are a guest at a friend's house. All the staff are simply wonderful. Thank you

10/10

Exceptional

10 Jul 2025

jose

The most beautiful and relaxing and best service

8/10

Excellent

08 Jul 2025

Nicole

We absolutely loved having a pool which had lovely surrounds and camping vistas of the manicured grounds. The courtesy shuttle was one of the main reasons we chose to stay here as it is about 15-20 mins drive from the centre of Florence. We would absolutely stay at Villa La Massa again if we visit Florence.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Martin

An Idyllic Start to a Tuscan Journey! I couldn’t have imagined a better place to begin a three-week vacation in Tuscany. Villa La Massa strikes a flawless balance between refined architecture, understated luxury, and genuine hospitality. The staff was both highly professional and warm, the gardens and pool area were immaculate, and the food was excellent. One detail worth noting — the pool was initially heated in late June during an intense heatwave, but after a simple mention, the team promptly adjusted the temperature. My only suggestion would be to extend pool hours in summer, especially when it stays light until 10:00 p.m. Overall, a perfect stay in every sense.

Leisure Self

10/10

Exceptional

12 Sep 2024

robin

Was an amazing experience, they upgraded us to a suite upon check-in. Service was impeccable, Tamara was a pleasure!

Leisure

10/10

Exceptional

20 Aug 2024

Mileidi

Amazing property! All the staff is well trained. Beautiful garden, amazing views, great gym, spa.. breakfast was great!
The general manager Elisa Peroli is amazing!
We will definitely go back

Partner

10/10

Exceptional

20 Aug 2024

Zac

One of the best hotels I’ve stayed at. Setting is beautiful and the staff are exceptional. Will definitely be back! Thank you for making our stay so special.

Leisure Partner

10/10

Exceptional

02 Jul 2024

David

The staff were amazing and it exceeded our expectation

Leisure Family

10/10

Exceptional

28 Jun 2024

Andy

Amazing!!!

Leisure Family

2/10

Poor

12 Jun 2024

Roger

There is nothing not to like as far as the property and services. We found it to be a bit low energy for us. Hushed voices,?quiet hushed voices. The spa did nirvy e the

10/10

Exceptional

18 Sep 2023

Verified traveler

Magical experience

Amazing, incredible stay! Beautiful historic property that was really unique, with the most amazing customer service. I felt like I was in a fairytale.

Partner

6/10

Pleasant

22 Jun 2023

Val

Great restaurant, awesome service in the restaurant and overall. Hotel is dated, pool cold and not heated. Suggested management invests into a pool heater so kids can enjoy the pool cause water was freezing. Rooms need updating badly. In room only tub, no shower. Remote quite area outside the city, tranquil and peaceful. Very relaxed atmosphere. Again, restaurant staff incredible, gourmet menu, great breakfast. Will definitely return but without kids. Highly recommend.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2023

FRANCESCA

Absolutely wonderful

Leisure Family

10/10

Exceptional

03 Jun 2023

Anthony

The level of service was excellent.
All the staff were extremely helpful and friendly.
Will certainly try to get back there again.
Highly recommend.

Business_and_leisure Family_with_children

10/10

Exceptional

27 May 2023

gavin

By far, the best hotel I've ever stayed at. The entire grounds, rooms, and staff were beyond what one could imagine. This hotel deserves its own rating as I really don't believe 5 stars describes it well. Location to Florence was a bonus but it was really hard to put the energy together to leave this hotel. The staff treat you like family and go above and beyond what i have experienced in other 5 star hotels. The only bad part was leaving.

Leisure Partner

6/10

Pleasant

30 May 2022

Bobby

Amazing grounds, but lacking

Gorgeous property and amazing staff. However, be advised that the ACs don’t cool the rooms below 78-79 degrees Fahrenheit. Breakfast was okay but the view from the dining room was breathtaking. Dinner was a huge disappointment, trying to be too fancy and forgot about flavor and that they are in Italy. The grounds are immaculate and the staff, though very understaffed, were very attentive. Tamara did the best she could to accommodate us. I would not recommend this place in the summer, maybe fall or spring. And don’t waste your time or money in the restaurant, go in to Florence where there are many great restaurants

Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

The villa is dreamy. I wished we could have tried the spa but there were so many places to see we never had the time. I would comment that the bar prices and the restaurant prices were extremely high. We never ate dinner at the restaurant. We ate at restaurants in the area instead.
I have to say in nearly three weeks of traveling in Italy and staying at different levels of luxury, la Massa had the least impressive scrambled eggs, which I thought odd for such a lovely hotel. And because of its location by the Arno river rehabs, the mosquitos in October were not welcome guests in our room...and they don’t use screens!i wish I had brought some of my insect repellent impregnated clothes that I had just used in Africa the month before. That aside, I would love to return to La Massa and just chill....

Leisure Family

10/10

Exceptional

09 Jun 2019

christie

Best of all worlds

Excellent intimate hotel within 15 mins of the city and vineyards of Tuscany; the staff are extremely personable and really take care. We are clients of their sister hotel Villa d’Este in Como and would highly recommend Villa la Massa as well; feels like its your own home; we have already booked to return with friends.

Partner

10/10

Exceptional

29 Sep 2018

Sally

Beautiful relaxing setting.

Beautiful historic building with setting, service and rooms to match.

If you want to holiday in style this is the perfect place,

10/10

Exceptional

29 Jul 2018

Verified traveler

A really lovely stay, staff were kind and friendly.

Family

10/10

Exceptional

16 Apr 2018

Juan

Magnificent!!

My wife and I spent part of our honeymoon at this magnificent hotel. The attention from the moment we walked into the property was beyond spectacular. The staff is extremely helpful, kind, caring, and beyond attentive. We had breakfast every morning at their beautiful restaurant which overlooks the Arno river and the food is so delicious. We also had an exquisite dinner on Saturday evening with exceptional service and attention. There is nothing bad we can say about this beautiful property and their staff. The reception desk, the wait staff at the restaurant, and management are all passionate about making sure every single guest leaves wanting to come back. To say the least, we did not want to leave and will be sure to come back soon.

Partner

10/10

Exceptional

16 Apr 2018

Verified traveler

Amazing Experience!

Hotel was amazing. Beautiful rooms, delicious food (breakfast/dinner), stunning views, and fantastic service. I usually do not go out of my way to rate a hotel, but Villa La Massa deserves all 5 stars!!!

6/10

Pleasant

10 Apr 2018

Robert

Great Hotel and service - very expensive

Spectacular property and excellent service
Extremely pricey though other than the basic room rate; minimum $250/dinner for 2 if eating in restaurant and a moderately priced bottle of wine; private tours were $600-700/day

Family

10/10

Exceptional

11 Oct 2017

Ofer

We had a great time!

Wonderful hotel, great location, very friendly staff. Highly recommend!

10/10

Exceptional

28 Sep 2017

Verified traveler

One of the nicest places I've ever stayed

The pictures don't do this hotel justice, it is so fabulous, straight out of a movie. Built in the 1500's by a cardinal, this hotel is reminiscent of a countryside castle, but scaled down, and very tasteful. Classical music plays throughout the lobby, bar and restaurant. I will never forget how fabulous this hotel was, and how fabulous they treated us. Bravo!

10/10

Exceptional

25 Sep 2017

Kerry

Your Tuscan villa on the outskirts of Florence

We loved our stay here and wished it was longer. It is everything you imagine it to be. We had a gorgeous suite with more room than we needed and two patios -- either of which would have been wonderful. The service is friendly and personal. The buildings and grounds are gorgeous, you feel like an aristocrat just being there. The pool is good sized and deep and refreshing. The restaurant is first rate and the setting -- a balcony overlooking the river -- is charming. The breakfast selections are generous and delicious, not to be missed. It's about a 20 minute drive from town, not bad at all except when it's raining, in which case the taxis in Florence disappear. Hiring a car is much more expensive -- 90 or 100 Euros versus about 45 -- but worth it on the way in if you have to make a train, especially during commuting times. It's also a great jumping off point for touring Tuscany. Loved this place.

Partner

10/10

Exceptional

25 Sep 2017

Verified traveler

Tranquil hotel in picturesque setting

From the warm welcome to the exquisite food and even more exquisite wines, this is really a gem that I would not like too many others discovering! Fantastic place to while-away relaxing hours before exploring the wonderful city of Florence. Highly recommended. Thanks

10/10

Exceptional

18 Sep 2017

Tara

INCREDIBLE!

Fantastic location, beautiful property and stunning views. The staff went above and beyond to make sure every aspect of our trip was perfect - they also booked a wonderful private vineyard tour which was spectacular! The food and rooms were also lovely, we really never wanted to leave. This is the place to stay in Florence - it is peaceful, timeless and I would highly recommend.

10/10

Exceptional

12 Aug 2017

Verified traveler

A lovely relaxing break. Hospitality at the Hotel was great. Look forward to returning sometime. Thank you.

10/10

Exceptional

02 May 2017

christie

Perfect Firenze Weekend

Villa la Massa was a perfect stay for a long weekend - within 20 mins of both Firenze and the outlets with beautiful grounds and pool in the case of good weather. We are frequent guests at their sister hotel Villa d'Este in Como and expect The staff was incredibly accommodating and very friendly - Louisa and Paolo really go out of their way to make it perfect for you and Lorenzo makes an excellent cappuccino to start the day. The kitchen was very good and the chef was able to make spaghetti aglio olio on request as it was one of my nonna's specialties. We are already planning our next visit

Family

10/10

Exceptional

19 Aug 2016

Martin

10th Wedding Anniversay

As good if not even better than when we stayed there on our honeymoon 10 years ago.

10/10

Exceptional

03 Aug 2016

Kevin

Beautiful hotel right outside Florence

Easy to find with GPS about 20 mins shuttle ride outside Florence. Beautiful grounds

Partner

10/10

Exceptional

29 Jul 2016

Verified traveler

Friendly staff beautifull property

The staff is very helpful. Free shuttle to the city is very nice and convenient. The property is very pretty. Lush landscaped views, the river the hotel. All very nice. They have a spa we didnt get a chance to use. But we took a peek and they had a jacuzzi hot showers and cold showers w/ice, gym etc. we enjoyed our short stay here. Wish we had booked the entire trip in this one place.also there is horse riding available to be booked through the hotel. We loved it, and only $45 an hr!! We got a picture perfect view of florence we would have never seen, while on the trail. Definately a must.the breakfast buffet in the morning was well over what was expected. Very delightful. Meat & cheese spreads cereal fruits eggs bacon sausage etc. drinks coffee. I want to go back already

6/10

Pleasant

14 Oct 2015

Verified traveler

Not Suitable For Florence Weekend Break

Basically let down by shuttle service and we came to the conclusion that this place, nice though it is, is just to far out of town to be suitable as a hotel for a Florence city break.

10/10

Exceptional

27 Jun 2015

Nick

Villa La Massa

Excellent location facilities and staff. Without a doubt we would recommend Villa La Massa to anyone going to Florence and the Tuscany area.

10/10

Exceptional

24 Jun 2015

ml

Villa la Massa

This property is one of our all time favorites now! The room was huge, separate dressing area with a view as well as a view over the Arno from the bathroom. The bed linens were really that . . real linen! Something I've seen rarely in the last years. The staff could not have been more helpful. The shuttle service to Florence was also really nice. It is a place which is dignified and beautiful without the gilded palace atmosphere. It truly deserves all 5 of it's stars. We would love to live there!!!

10/10

Exceptional

17 Jun 2015

Alberto

Luxury, beauty, abondance,calm , high class

Outstanding stay. Director, waiters, all employes di alta classe. Food was just gorgeous. Calm, beauty, luxury, abondance just all what you. We say this niveau is parallel to Villa San Michele of Fiesole where we had supper saturday evening. We came here after 40 years. Just outstanding and we will come back soon .

Partner

10/10

Exceptional

30 May 2015

Pinny

Amazing place

A fantastic experience start to finish. Beautiful hotel and grounds. Staff very helpful/friendly and amazing attention to detail. One of the best meals we have had on the terrace overlooking some of the best scenery! Doesn't get much better.

10/10

Exceptional

26 Aug 2014

Pete

Villa La Massa, Florence

Amazing holiday. Great staff, hotel, food and drink. I only have one criticism that the drinks prices are expensive. It didn't put us off from using the bar but it seemed no one used it whilst we were there.

10/10

Exceptional

03 Aug 2014

Verified traveler

Beautiful grounds on the Arno

Lots of attention to detail. Hourly shuttle bus to Florence an added plus. Inclusive morning breakfasts were bountiful. The restaurant had decent food and excellent service.

10/10

Exceptional

23 Jul 2014

JC

Good location near to Florence with a country feel

Clean, comfortable and well located in close proximity to Florence.