Hotel Keflavik

Iceland , Reykjavik
KEFLAVIK, Vatnsnesvegur 12 14
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100 reviews shown

4/10

Poor

08 Apr 2026

christina

Nice place. Website says it offers airport shuttle but it’s not really available. It was good for a night getting into Iceland.

8/10

Excellent

28 Mar 2026

Michael

Believe it or not- there was no COLD water- so they allowed us to shower in the spa. The airport closed down the night we were there and the staff worked so hard to get everyone taken care of.

Partner

10/10

Exceptional

27 Mar 2026

Susan

Felt like a really fancy hotel for an affordable price.

2/10

Poor

24 Mar 2026

David

Definitely not what is shown in the pictures.
First of all, it’s out in the middle of nowhere bunch of sketchy looking people go there.
Bedsheets were dirty with stains. Rooms were extremely small heater didn’t work and the water smelled bad.
However, the staff was very kind and polite and the restaurant food is very good

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Scott

We had a wonderful stay. Gorgeous property.

10/10

Exceptional

15 Mar 2026

Stephen

Luxury! From the floors, to the lighting. This was a very nice place to stay.
Breakfast was average - good offerings. Front desk staff were great!

Business Self

10/10

Exceptional

07 Mar 2026

Jordan

Nice view!

10/10

Exceptional

27 Feb 2026

Omar

Great place

Leisure Family

10/10

Exceptional

27 Feb 2026

nicole

The staff was exceptional! They heard our flight was cancelled and upgraded our room. The restaurant and bar staff when above and beyond to make us feel at home. I highly recommend this hotel.

Partner

10/10

Exceptional

25 Feb 2026

Gary

Wonderful staff, great spa and lovely community and location

8/10

Excellent

24 Feb 2026

margaret

Expensive breakfast but very nice hotel

8/10

Excellent

10 Feb 2026

Heinz

Nothing in particular all was good!
But one thing to mention the shower is for me not constant !? The partition from the shower ( in my case !) was leaking and I was standing in water!?) but yes with more towels you can settle!?
May come again and check on it - lol !! Just to let you know!!

Business Family

2/10

Poor

01 Feb 2026

Mishael

They wanted me to be stranded in Iceland and the only explanation they had was because they sold rooms to Expedia at discount rate my life means nothing while I was traveling alone …I ask back for my money because I realized a week after every activity I booked was in the city and this hotel was 1hour away … I still haven’t received my money after I didn’t stay at the hotel
Future travelers that plan on traveling to Iceland please stay at hotel that’s on busstop12 and save $100us pre day. Thank me later

Self

10/10

Exceptional

13 Jan 2026

Kathy

Large room, restaurant on site , quality free buffet at breakfast .

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Louise

Evelyn on front desk was amazing and so friendly
And helpful

Restaurant needs more friendly approach & the dish I had was nice flavour but huge portion felt it was missing variety

Leisure Self

10/10

Exceptional

11 Dec 2025

Bryan

Great customer care, spotless room and wonderful restaurant.

6/10

Pleasant

05 Dec 2025

sandra

Dont stay here expecting a spa pool

Its 8000isk to use. All the photos are of the spa and search includes “hot tub” but its entirely seperate. Budget bathrooms. Powdered creamer.

Self

10/10

Exceptional

24 Nov 2025

Mark

Very nice hotel, great breakfast too

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Jean Robert

The spa was absolutely amazing

Leisure Self

10/10

Exceptional

06 Nov 2025

Renette

Everything was a 10, will always stay there when we fly in at night!

8/10

Excellent

07 Oct 2025

Sharon

Room was clean , hotel was nice
My only complaint it was a very dark room with soft lighting and the bathroom mirror light was out and one of the lights in room in the entry close to bathroom didn't have a light bulb making it very dark in bathroom and room

Leisure Partner

10/10

Exceptional

06 Oct 2025

Diana Anna

The property itself is beautiful. Everything is well decorated and very clean. The food is absolutely delicious and the staff are very welcoming and helpful. The breakfast buffet is wonderful with various choices and good coffee. Location is good too. The double bed is comfortable but the twin sofa bed is unable to sleep on as springs dig into your body. I would highly recommend it but make sure to have your own regular bed.

Leisure Family

10/10

Exceptional

02 Oct 2025

Daniel

This is a beautiful property with excellent restaurant and service.

Leisure Family

10/10

Exceptional

22 Sep 2025

Nataliya

Wonderful. The spa is absolutely fantastic

6/10

Pleasant

12 Sep 2025

Donald

Was upgrade to a suit but although it looked pretty it was not very practical or comfortable. There was very limited space to hang clothes and the bathroom was tiny the smallest we encountered in Iceland

Leisure

10/10

Exceptional

02 Sep 2025

Corey

The hotel property is very posh.

6/10

Pleasant

01 Sep 2025

Peter

Shower was barely functional

Leisure Family

10/10

Exceptional

20 Aug 2025

Ramneek

Awesome interior design. The Diamond Suites and attendant service is 5-star. The restaurant deserves a Michelin. Bartenders are world class.

Special shout out for Anna at the front desk!

Leisure Friends

8/10

Excellent

13 Aug 2025

Jonathan

The first person who greeted me late at night was very helpful. When I got to my room, the cleaning staff had left a window open and wind was blowing in. The taxi I called for the next day to get back to the airport never came, but the receptionist arranged for me to go the airport with someone working there. A nearby hotel where I have stayed before (which I would have booked if it were available) did not charge to use their geothermal heated pool, which was nice to use the morning before going to the airport. Meanwhile, this hotel wanted around 40€ to use the spa, which was a disappointment.

All things considered, it was conveniently located to the airport, but it was odd that they didn’t have a regular shuttle. Good breakfast, room was clean, though bathroom had some mold and seemed a little dated. The soap smelled odd. The bed was comfortable, however. If I have to stay overnight again for a layover, I would do it again if I had to, but I’d try to get the other place I liked more if it were available.

Leisure Self

10/10

Exceptional

06 Aug 2025

Fischer

Wonderful experience - hotel is very clean and comfortable, staff is welcoming.

Leisure Family

6/10

Pleasant

27 Jul 2025

Kathy

Got Moved to a Different Hotel

I can’t really rate this hotel, because even though I booked it 3 months in advance, when we arrived we were told they had moved us to the hotel across the street. We didn’t have any advance warning so I was very surprised. We were assured that they had given us an upgrade (though what that upgrade was she didn’t mention). When we got to the Radisson, we had a nice room but basic, nothing I would consider an upgrade. We thought perhaps they would add breakfast for our troubles, but they did not. That being said, the Radisson was nice and the staff was great, but the breakfast was not included. I really wanted to say at Hotel Keflavik, so it was a bit disappointing.

Partner

8/10

Excellent

12 Jul 2025

Jacob

Convenient because it is close to the airport. Nice decor in the hotel. The bathroom was clean but not well designed. The room for three of us was quite small. Some nice restaurants within walking distance. It has a nice bar and lobby area.

8/10

Excellent

09 Jul 2025

jun

Great

10/10

Exceptional

01 Jul 2025

Rachel

Best Spa !! A must go to for the spa alone. Especially after my nature adventures this was such a nice decompression.
Comfortable beds, wonderful decorations, tasty breakfast, and really close to Blue lagoon. Definitely want to visit again.

Self

4/10

Poor

29 Jun 2025

Maria

Beautiful lobby, not so good room

The lobby hotel is beautiful. The room was smaller than expected but ok. The reason why I am giving it a low rating is because something was off with the room, the phone to call reception didn’t work, the room was a sauna (I am from arizona and practice Bikram yoga so to be bothered by a hot room at this hotel speaks volumes). I went to the reception to report the issue, and the receptionist said someone would come to our room and never did. It was past midnight and we had a long flight so we just let it go but for the price, I would have at least expected a better room and a better service.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Donald

We had two rooms, one of which was OK. The other was a disaster. The heating wouldn’t shut off and hotel staff didn’t know what to do and couldn’t move us to another room, but it was 28° all night long. Needless to say it wasn’t very good sleeping before an important flight the next day The hotel is a little Gerry And design and decoration, but it’s adequate for most rooms. I think it is a little noisy from the street and inside the hotel.

Leisure Family

10/10

Exceptional

26 Jun 2025

James

Staff was very courteous and helpful, room was immaculate and shower was nice and hot! The restaurant was excellent, as well.

Leisure Family

10/10

Exceptional

26 Jun 2025

John

Food was great, very nice interior.

10/10

Exceptional

25 Jun 2025

Joseph

Reception was wonderful. Room was great Breakdast was very enjoyable. Would definitely stay here again

Leisure Self

6/10

Pleasant

11 Jun 2025

Erin

Ventilation for the bathroom

We found hair on our bed and on the walls in the bathroom. No ventilation in the bathroom. So, if you take a hot shower, everything gets soaked.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2025

Eric

Lovely hotel, friendly staff and very good facilities

Business

10/10

Exceptional

10 Jun 2025

Nick

Perfect location, convenient to the airport, lots of restaurants nearby

Leisure Partner

6/10

Pleasant

08 Jun 2025

Brad

Hotel was fine the room was quite a bit smaller than pictured and the mini fridge did not work. The area around the hotel was industrial so the hotel seemed a bit out of place. But less than 10 minutes to the airport for an early flight was convenient.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Neeraj

Nice hotel near the airport. Convenient to get to. Friendly staff. We reached after midnight but had no trouble checking in. They have free parking in front of the hotel which is nice. Excellent breakfast buffet in the morning.

Leisure Family

10/10

Exceptional

30 May 2025

Daniel

I was connecting to a flight the next day and needed to spend the night. The hotel is very nice and located in a quiet area. I had dinner in the restaurant and it was excellent. The lamb was superb. Room was good and the staff was very friendly.

Business

2/10

Poor

21 May 2025

Verified traveler

Terrible customer experience

I chose this hotel based on their rating, facilities and accommodation. It is one hour from Reykjavik. After a late afternoon meeting in Reykjavik, I drove to the hotel for over 1.25 hours (rush hour), only to learn that because of a pipe burst effecting my room I’d been moved to a lesser accommodation down the street. I had a much less superior room, received no refund for what I would’ve paid had I booked the second hotel and room directly, and waited almost an hour for the room to be ready at the second hotel. I had another meeting in Reykjavik early in the morning (I did not when I booked the hotel originally), so I would have just stayed in Reykjavik had the hotel notified me there was a problem with my room and I’d be moved. I received no discount, assistance from the first hotel, or consideration, and the experience cost me about 4 hours of time plus the opportunity to have had a fine dinner in Reykjavik. Not thoughtful service at and shocking I was offered no discount for a smaller room at a lesser hotel, let alone any consideration for the inconvenience.

Business

10/10

Exceptional

19 May 2025

Kristin Bjorghild

Nice place to stay. Great breakfast

Leisure Partner

8/10

Excellent

12 May 2025

David

Great front desk

10/10

Exceptional

22 Apr 2025

Baxter

Great solo trip

Great hotel! Amazing staff - will stay again

Self

10/10

Exceptional

22 Apr 2025

Paul

Nice and clean

10/10

Exceptional

19 Apr 2025

Brian

This place was the best combination of convenience and high class.

Leisure Partner

6/10

Pleasant

17 Apr 2025

Stephanie

When we got to our room, it was 29 degrees Celsius. We tried to control the thermostat and turned to 16 C, and opened all windows (it was snowing). We alerted the desk and also asked for a lighter bed cover as it was so hot and the bed covers were quite thick - they said they had nothing lighter. After three hours, the room was no cooler and we were uncomfortably hot and knew we would not be able to sleep like that. After reporting this and requesting a new room, we were then told we would need to take a downgrade, which we did not dispute. This was true, the new room was significantly smaller and the television did not work, so we had to watch a movie on our tablet. At this point, we just wanted to get sleep, so didn't even bother to report the TV. We were so impressed with the common areas, so dos

10/10

Exceptional

16 Apr 2025

Renette

Love it here!

10/10

Exceptional

16 Apr 2025

Richard

Two outstanding employees assisted me greatly: Mr. and Mrs Praseed Nair. I hope management recognizes how beautifully these two treat their guests.

Leisure Self

10/10

Exceptional

15 Apr 2025

Robert

This hotel is great and its restaurant is top notch!

10/10

Exceptional

12 Apr 2025

Jennifer

Staff was friendly and helpful. Our room was clean and comfortable. The decor throughout made us laugh it looked like Vegas had a yard sale.

Leisure Family

10/10

Exceptional

20 Mar 2025

Verified traveler

Hotel Keflavik.

The hotel had great staff who made the hotel a great place to stay. I didnt use the many facilities they offer but nevertheless enjoyed it. The hotel is spotless and the room in which i stayed was very comfortable.
The hotel doesnt have a courtesy bus to the airport but there are alternatives to the taxis if you look hard enough. I would certainly recommend this hotel from my experience of staying there.

Self

10/10

Exceptional

17 Mar 2025

Joshua

IT was nice

Leisure Family_with_children

8/10

Excellent

17 Mar 2025

LISA M

Easy airport access.

Business

10/10

Exceptional

26 Feb 2025

kimberly

Wonderful hotel

The hotel was beautiful. Staff was professional and prompt, very helpful. Its close to the bus stop to get to Reykjavik. I would recommend.

Self

10/10

Exceptional

25 Feb 2025

Adrienne

Really nice room and comfy bed

Leisure Partner

6/10

Pleasant

24 Feb 2025

Maura

Fine for a night

Rooms are small and the bathroom is dated but bed was comfortable. We were just there to rest before an early flight but unfortunately the fire alarms went off twice around 10pm and walls are thin so you can hear conversations in the hall and your neighbors showering. Not restful like we wanted unfortunately. Staff was pleasant. Please note if you drive parking is limited and we had to park in a lot behind a gas station and drag our bags because there is no loading or unloading zone we were told that was for taxis only by staff.

10/10

Exceptional

14 Feb 2025

Rodney

Perfect place to stay in Iceland.

This was my second stay at this lovely hotel and it did not disappoint. Helpful staff and clean, comfortable accommodation. Enjoyed the restaurant.

Partner

10/10

Exceptional

10 Jan 2025

Vanessa

Stunning hotel.

10/10

Exceptional

07 Jan 2025

Gregory

Nice hotel close to the airport.

As a family of 4 sharing one room for one night, it was very clean and enough space. We especially loved the instant coffee and Nespresso options in the morning as we had to catch an early flight in the morning.

Friends_and_family Family

10/10

Exceptional

20 Dec 2024

Tiffany

It was amazing

10/10

Exceptional

19 Dec 2024

Aygun

The bed was especially extra comfy, we loved it. Breakfast variety was great and the hotel interior is also very lovely. Would love to stay there again

Leisure Family_with_children

10/10

Exceptional

27 Nov 2024

SHANNON

Overall, it was an amazing hotel. The restaurant had the best food I’ve ever eaten in my life. This really amazed and shocked me. I’m from New Orleans which has the best food in the world and I’m difficult to please. The staff tried hard to answer questions and do things like order taxis. This is needed there as Uber doesn’t exist there.

Leisure Self

10/10

Exceptional

22 Nov 2024

Vivian

We got upgraded to the suites at no extra cost, room is super clean and loft area has an amazing view from the erupting volcano.

Leisure Family

8/10

Excellent

20 Nov 2024

Christine

Clise to sirport

2/10

Poor

07 Nov 2024

Jeremy

We booked a family hotel room and it was a Saturday night. We only booked as it was close to the airport. Unfortunately the family room was on the ground floor next to a busy nightclub and so we got virtually no sleep. People were banging on the window, arguing, shouting and singing outside our endow to the early hours. Our children were frightened. We had to be up at 5am. In addition the “blinds” don’t cover the windows so people can see in when you put the light on so there is a total lack of privacy. The blinds are also not black out and there is very bright street lighting outside so it was also very light. We reached out to Expedia for.a refund and was told it was non-refundable. This is the worst hotel experience we have ever had.

Leisure Family

10/10

Exceptional

27 Oct 2024

Ragnar

Good place to stay at

Good place to rest at before travelling abroad.
Would stay here again

Friends_and_family Friends

10/10

Exceptional

09 Oct 2024

Yat Tung Francis

Nice hotel with beautiful design. The CCTV enabled parking is quite small compare to how many rooms are available, so we had trouble finding parking. Otherwise it was a nice stay.

Leisure Family

10/10

Exceptional

02 Oct 2024

Morris Anderson

We were upgraded to a Diamond suite and it was super nice and comfortable. We had just returned from a Ring road tour and it was great to relax and recharge before flying back home. We ate a couple meals in the hotel restaurant and it was very good also. All in all a great experience.

Leisure Partner

4/10

Poor

30 Sep 2024

Mani

Expedia saib breakfast included during reservation. I was charged for breakfast for 3 people.

Family

8/10

Excellent

30 Sep 2024

Beatrice

This was an adequate room.

6/10

Pleasant

27 Sep 2024

Sarah

The hotel is fine overall, but someone with luggage it’s a pain to navigate.

Business Self

8/10

Excellent

23 Sep 2024

Geoffrey

A relatively large, full-service hotel in the center of town with a private parking across right across the street. It’s only 10 minutes from KEF airport – a great location if you are catching a morning flight. I stayed in a single room. While the bed was comfortable and in-room amenities included a safe, refrigerator, teapot and coffee maker, there were several quirks in the design of my room. For example, the TV was on a wall parallel to the bed, which made it difficult to watch. There was no nightstand or shelf next to the bed where I could place a glass of water or my phone. In fact, there was only one available electrical outlet for charging my phone, located at the foot of the bed, and there was nowhere to place the phone while it was being charged other than on the bed itself. At night, the room lighting was rather dim, even with two ceiling fixtures, a small table lamp near the window, and several LED spotlights next to the bed. I enjoyed my dinner in the restaurant and I also opted for the breakfast buffet (22 EUR) which included a number of hot items (scrambled eggs, bacon, sausage, etc.), and a large variety of cakes and finger sandwiches among other choices. The décor in some of the public areas is a little over-the-top (e.g., mirrored ceilings in the corridors outside the rooms).

Leisure Self

10/10

Exceptional

21 Sep 2024

Shell

VERSACE PALACE. This place blew us away on the decor and value. Great price for a 4/5 star property. Excellent service and awe inspiring decor, the owners clearly take immense pride in their guest experience.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Charlotte

The staff were welcoming, informed, supportive. The food (breakfast buffet and restaurant) was delicious. The interior design was opulent but also efficient. Housekeeping was meticulous. The location near the waterfront was a nice surprise.

Leisure Friends

6/10

Pleasant

17 Sep 2024

Lucy

Room #124 was very tidy & clean, but the room had a toilet scent, even though the bathroom was spotless. The scent was strong enough to prevent me from getting any sleep at all. The Hotel offered to change our room, but we declined to avoid having them clean up an additional room after we already used the first room.

Friends_and_family Family

10/10

Exceptional

16 Sep 2024

Lisa

The room was nice. Beds were comfortable. I think you should be able to accommodate late checkouts by availability and not charge per hour. That’s pretty petty.

Leisure Family

6/10

Pleasant

15 Sep 2024

Cynthia

We arrived very late and it was raining and cold. The staff at reception told us our room is at the first floor and insisted we went out of the hotel entrance and walked around the building to find the room . When I asked if we could walk inside the building with our luggage, he just said no. I asked again, still got the same answer. A lady finally came up, showed us the way to walk around inside the hotel. It is not the nice way to be treated in a “4 star “ hotel.

Leisure Family

10/10

Exceptional

15 Sep 2024

Michael

Hotel Keflavik was very charming

Leisure

10/10

Exceptional

11 Sep 2024

Pallav

Nice property near the airport

Leisure Partner

8/10

Excellent

11 Sep 2024

Cindy

Beautiful room. Great restaurant . Hotel very close to airport

Leisure Family

10/10

Exceptional

10 Sep 2024

Lulu

Breakfast was excellent. Staffs are nice especially bar tender Dagyn.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Michael

They upgraded us for free to the top suite, which was incredible. Top rated room for sure with a. Jacuzzi

2/10

Poor

04 Sep 2024

Shiu-Ying

We had dinner in their restaurant waited for more than one hour and saw one female staff delivered my order (sunny kef burger) to the next table. Strangely, the customer accepted it. It made me thinking he had the same order as mine. one of our order came at the same time. 10 minutes Later, the staff went to the next table took his plate off their table. We waited another 25 minutes for our two other orders, it was about time the restaurant to be closed. It made me mad. When I ask him why it took so long for a simple burger, he said because of another big party was going on in the other side. he did not even apologize about the delay. He did not mention the delivery to wrong customer, which was a big no no. The staff service was extremely terrible.

Leisure Family

6/10

Pleasant

03 Sep 2024

Michael

Triple room was tiny. No room to walk around. Hung out around the hotel instead of the room. No pool or spa. Close to airport. Construction in the area prevented the GPS from giving us clear directions to the airport. Still managed to return car without any issues.

Leisure Family

6/10

Pleasant

02 Sep 2024

Nora

A great party atmosphere and busy bar area when we arrived. If, like us, you need an early night before an early flight be aware that the music from the restaurant continues all night so if you are on the second floor at the restaurant end, you will still be hearing Tina Turner at 4.30 when you get up for your flight.

4/10

Poor

02 Sep 2024

Verified traveler

Not the best hotel even to spend a night. Rooms are very tiny, dirty and you can hear everything including someone in the next room or walking. I woke up multiple times throughout the night. Not worth it if you would like a good night sleep before your travels ahead. Recommend to look elsewhere.

Self

2/10

Poor

29 Aug 2024

Feilong

Bad smell everywhere, especially in the room.
The property itself looks weird, like a rural Chinese hotel pretending to be fancy but unable to make it due to lack of aesthetic appeal.

Leisure Friends

6/10

Pleasant

29 Aug 2024

Lisa

Stayed in a family room. The room needed some TLC: the window wouldn’t close, which was reported but not fixed and the sofa bed was uncomfortable and squeaked when you rolled over. Decent sized room, and check-in staff were helpful and pleasant. Hotel restaurant was nice.

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Aaron

My wife and I stayed at this hotel for 2 nights during our Europe baby-moon. The hotel was very clean, the restaurant food was immaculate, and the hotel staff was very nice. We also loved the Versace design in the hotel. Thanks for the great stay!

Leisure Family

10/10

Exceptional

26 Aug 2024

Chantal

We had an amazing stay during our 22 hour flight overlay. Close to the airport, easy transportation, breakfast and dining options and super helpful staff!

Leisure Family_with_children

2/10

Poor

25 Aug 2024

Olga

Looks like hotel was recently remodeled, but for some reason all floors are polished granite and very slippery. Also, bathroom tub and shower inside are just dangerously slippery, it was scary to get in to take a shower and not slip and slide and fall. Very unsafe. No rubber mat was provided. Rooms are tiny, air circulation does not work at all. Inconvenient location both to airport and the city.

Leisure Family

8/10

Excellent

25 Aug 2024

Verified traveler

Good location close to the airport.

Friends_and_family Family

8/10

Excellent

23 Aug 2024

Mary

The hotel itself is lovely. Nice room. Comfortable and quiet. The area is somewhat mixed use, so there are some bars and restaurants but also some industrial buildings. It was a good option to be near to the airport for a morning flight. I would stay again.

Friends_and_family Family

8/10

Excellent

22 Aug 2024

maria teresa

did not like decor, too ornate