Name: Skylaranna Hotel and Resort
Address: 2075 N Rugby Rd, Hendersonville, 28791, US

4/10

Poor

02 Aug 2026

Luis

I didn’t like

4/10

Poor

09 Jul 2026

Tim

The entry keypad didn’t work when we arrived. There are no night stands next to the bed. No area to put your clothing to unpack. The restaurant closes early…8pm. The property is not being maintained well. Good thing, is that it is nearby Biltmore and Asheville.

Partner

8/10

Excellent

03 Jul 2026

Luke

Staff is fantastic.

Self

2/10

Poor

01 Jul 2026

Heather

We had high expectations for this resort and spa. The reality is that it is so massively overpriced for what it is. To start, they don’t tell you, but they don’t work well with Expedia. There is no front desk, so you get a message with room number and code. Except that is not your actual room number. When our code didn’t work, we called the number in the listing and they said since we were Expedia, they just wait for us to call to get a room number. Then they gave us the “upgrade” to the top floor with no elevator. There was a full mop bucket outside our door for the entire stay. The amenities in the room were limited. The shower had two of the three dispensers installed, so no shampoo. The pool was dirty to the point two bored kids started fishing leaves out of the pool. Hot tub did not work and when I asked the bartender, she said she had no idea. Pool bar was very basic and closed at 5:00. Restaurant was empty and menu was also basic and overpriced. My wife got a facial that cost $199 before tip and they add a 4% fee if using credit card plus 10% service charge. We are very experienced travelers and this place is certainly not in the resort category. No on site customer service at this price point is crazy. You had to call the same number we called to get a room to even get access to the ice machine. The gym is literally hallway with a 1990 bowflex machine and two cardio machines that were unplugged. Not even close to the value that they are charging. Beware

Partner

8/10

Excellent

26 Jun 2026

Miranda

I enjoyed my stay at Skylarnna Resort. The hotel was quiet, and the scenery was beautiful. We especially enjoyed the on-site pool and hot tub.

Unfortunately, the restaurant and bar were closed during our stay, so we had to go off-site for meals and drinks. Even though those facilities were closed, it would have been nice to still have the option to purchase bottled water or other beverages on-site.

The room was clean, but the bathroom didn't have any ventilation, which caused it to get quite hot at times. The resort did have a plug-in fan for the bathroom, and it helped while we were using it. We also kept the bathroom door closed to help keep the heat from spreading into the rest of the room.

Overall, I had a pleasant stay and enjoyed the peaceful atmosphere and beautiful surroundings. Aside from those minor inconveniences, I really enjoyed my stay and would consider visiting again.

Partner

10/10

Exceptional

26 Jun 2026

Laura

Very nice cabin that backs up to the woods. Super private.

Be mindful of loose dogs if you bring your pet.

Spa was amazing. Food was great.

Self

6/10

Pleasant

12 Jun 2026

Donna

Room was clean. Pool was not.
Garbage left overnight and spilled food laying around hot tub.

Friends

10/10

Exceptional

25 May 2026

Catherine

The staff were very friendly and accommodating. The A frame cottage was clean and we loved the swing on the balcony. The restaurant food was delicious and service was excellent. The Swimming pool & hot tub was clean and nicely decorated. Hiking trails on the property. A great location and great accommodations. Highly recommend staying here

Partner

4/10

Poor

15 May 2026

Margo

No staff at the front desk/lobby when we attempted to check in nor when we left in the morning (8:30). No way to get into the room because we later were told that \"when you book with Expedia they dont send a \"code to your room\" which we didnt learn until we stood on a very dark stoop trying to get in. We eventually got into the building but then couldnt get into our room. Eventally we called the emergency number and we were given a code to get in.

Partner

8/10

Excellent

12 May 2026

Holly

I didn't realize this place has a \"virtual\" lobby. No actual front desk. Never saw a staff member, although they were available by phone when we needed the entrance code and a hair dryer. Both times we went out to the hot tub there were a group of kids in it. The lighting of the properties rock driveway is terrible at night. Our room wasn't cleaned for our entire stay. The restaurant and bar weren't open the entire stay either.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Carl

It was nice and I would do it again.

Partner

6/10

Pleasant

01 May 2026

Justine

Clean room. Water was shut down in the morning and we did not have running water in the cabin. I would have appreciated it if they’ve notified me with this matter.

Family

8/10

Excellent

28 Apr 2026

Samantha

The outside hot tub was definitely the highlight of our stay. We stayed with our 2 boys. They loved the pool too.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Temisha

Great Spa and atmosphere!

10/10

Exceptional

31 Mar 2026

Jacci

It was the perfect stay for me! Cozy, comfortable and clean! The views were gorgeous. Staff helpful! I wouldn’t mind going back there again and taking my family! Loved my experience

Self

8/10

Excellent

29 Mar 2026

Pat

Check in has no staff. Since I booked with Hotels.com as a third party. Check in was not smooth. Had to make a phone call and get scolded for using the third party.
Room was nice but had to carry the bags 100 yards from parking lot and down and back up 20 plus stairs. Skip the studio if you are old like me. We just wanted a place for the night. We did not take advantage of the views or amenities. Seems like more of a destination place and not people needing a place for a night.

Partner

10/10

Exceptional

28 Mar 2026

Paul

I enjoyed my cabin-like room and its beautiful setting. The king sized bed was comfortable as can be. The ac worked great. I plan to stay here again.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Dana

Property is continuously being improved, this was our third time there since April 2025. The nature trail is much more defined. Can’t beat the giant 24/7 hot tub! Very peaceful and private. Will definitely return

Pet

10/10

Exceptional

18 Mar 2026

Benjamin

Love this place highly recommend

Business Family_with_children

4/10

Poor

17 Mar 2026

Michael

The website is deceptive. The two hot tubs were not being heated Monday through Friday. The room stayed 75 degrees, despite turning the temperature down to 64 on the ancient HVAC unit in the room. Even opening the window, the room stayed hot. The property was staff less. So, no option of a speedy fix. For a spa, it’s not comfortable

2/10

Poor

17 Mar 2026

Jenn

This place is nothing as advertised except it's location. The owner is delusional and will be absolutely no help.

Partner

10/10

Exceptional

03 Mar 2026

Katherine

We enjoyed our girls weekend at Skylaranna, we would have enjoyed the bar or restaurant being open after our drive up but unfortunately it was not yet open for the season. I see so much potential for this beautiful property and can't wait to see how it evolves! The staff was lovely and welcoming and the spa was superior in all ways. We will definitely return.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Chris

Room was very clean and comfortable. Communication was great and easy to get checked in.

Self

10/10

Exceptional

15 Feb 2026

William

This property is situated in an exceptional location with stunning panoramic views of the surrounding landscape. The amenities offered are of high quality, including a well-equipped fitness center, swimming pool, and communal lounge. The units are thoroughly stocked with modern appliances, kitchenware, and comfortable furnishings to ensure a convenient and enjoyable stay.

Partner

10/10

Exceptional

29 Jan 2026

Antoinette

Something else

Leisure Partner

4/10

Poor

24 Jan 2026

janie

The hot tub had green mode in it. The cabin pots were stretched up. The cabin bathroom had black mold in the corner near the bathroom. I liked the fire pit.

Leisure Family

8/10

Excellent

19 Jan 2026

CAMILLE

Clean cabin and good amenities.

Leisure Family_with_children

6/10

Pleasant

06 Jan 2026

Adie

I came to Skylarana on a solo two day getaway to relax and have some down time to myself because I have been a full-time caregiver for a while. The studio room was really nice and updated however the heating unit didn't keep whole room warm but that was resolved by a lady on staff offering a space heater which was perfect and kept the room very warm. The internet was shoty the whole time I was there and I couldn't enjoy watching TV because it was continually going in and out but there were heavy winds while I was there and I'm sure that's the reason for the internet issues, it was just disappointing because watching TV is a way for me to relax. Another way that I planned to relax was getting a massage at the spa and I chose to do the 90-minute swedish massage because I felt that deserved it however I don't feel like it was worth what I paid. I was expecting it to be exceptional but it wasn't and that was disappointing. Although the trip wasn't as relaxing and didn't go exactly as I expected, I would definitely try it again but during warmer weather because the room was really nice (but I would suggest putting a full length mirror in the studio room as there wasn't one) and I know that there would be some fun things to do. Also there was a lady who worked there and helped me a couple of times, I don't know if she was the manager or some other staff but she was very friendly and accommodating when I needed assistance and I appreciated her.

Leisure Self

10/10

Exceptional

01 Jan 2026

Charity

The staff was amazing! Fast resolution to any problem or mishap, with very kind and sincere generosity. We had a wonderful stay and loved the rooms view that we had. Perfect stay!

Leisure Partner

6/10

Pleasant

28 Dec 2025

pruthvi krishna

linen sheets were very untidy, neatness can be improved a lot.
apart from that everything was great

10/10

Exceptional

04 Dec 2025

Kellie

The hotel staff was amazing! Minor glitch with the heating system on the wall that didn’t work. The owner came in the next day and shared that there was a remote control for a new wall unit which we were unaware of. All in all is was a great stay!

10/10

Exceptional

26 Nov 2025

John

Nice, clean environment. Friendly staff.

Leisure Family

2/10

Poor

24 Nov 2025

Sarah

Staff: this is a contactless report which is lovely, but they ask for your cc information over text, which doesn’t feel safe.

Room: The split a/c unit was set to heat only, something that the resort controls remotely during winter months, but do not warn the customer beforehand. The “cottage”, a maybe 15’x 15’ foot space, was incredibly warm resulting in us have to call the emergency after hours number at 1:00 am after multiple attempts to change the heat setting (that we could not manage to get below 85 degrees) to cool with the given remote.

10/10

Exceptional

12 Nov 2025

SHASTY

Even though I only stayed for one night, I really enjoyed it it’s a quiet and convenient escape from the city. I’d definitely stay again!

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

Michelle

The restaurant and bar were excellent! They advised on what to order and we met the chef two of the nights. Cocktails by Ashley were delicious and well priced. Very relaxing atmosphere. The room was small but very comfortable bed and everything else was clean.

Partner

4/10

Poor

06 Nov 2025

deloree

Room was cold-rust on the curtain rods. We needed heaters for the bathroom. We booked this due to we had been there before. WE WILL NOT RETURN.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Kimberly

Clean room, great forest view and quiet deck

Partner

8/10

Excellent

28 Oct 2025

Terri

Great restaurant. Clean rooms with great views!

Leisure

10/10

Exceptional

23 Oct 2025

Dawn

This was a beautiful mountain setting, with cute A-frame cottages. The huge king size bed seemed extremely comfortable, but the secondary pulled out couch was awkward and uneven. However, the room was clean and had what was necessary.

Leisure Family

4/10

Poor

12 Oct 2025

Naijah

Honestly decent, just wasn’t what i was expected the pictures definitely give off a different vibe. Hot tub none existent doesn’t really give resort vibes but decent

10/10

Exceptional

04 Oct 2025

Ann

Staff was very welcoming of pets, place was very clean, easy checkin/checkout. There pool and hot tub are open 24 hrs!

Leisure Family

2/10

Poor

26 Sep 2025

cameryn

When we first arrived at our premium cabin, it hadn’t been cleaned at all — it was disgusting. We were moved to another cabin, but it wasn’t the one I paid for. My fiancé and I were extremely disappointed with how this was handled. They don’t offer refunds or vouchers, which is unacceptable given the situation. The second cabin was also dirty — hairballs on the floor, dead bugs, boogers on the walls, and a spiral staircase missing bolts, making it unsafe. We ended up leaving early. We tried to contact the owner several times with no response. It’s truly upsetting — this place used to be beautiful. We came here for our first trip together two years ago, but after this experience, we’ll never be back. Very disappointed and would not recommend this property to anyone.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Max

I rarely leave reviews, but this place deserves it. From the moment we arrived, everything exceeded our expectations. The property is stunning peaceful, beautifully designed, and full of charm. Our room was spotless, well-appointed, and had thoughtful little touches that made it feel special.

We were here for a friend’s wedding, and it was absolutely magical. The setting was unforgettable, and every detail was handled flawlessly. The food was top-notch, the staff were friendly and professional, and you could tell the team genuinely cared about making everything perfect.

One of my favorite moments was sitting by the fire after the event, enjoying the mountain air and watching the stars with a glass of wine. It felt like something out of a movie.

I had no idea what to expect when I booked, and honestly, I never saw any of the negative reviews some people mentioned. My experience was nothing like that if anything, it went way above and beyond. I even got to meet the owners and the actual SKYLARANNA herself, which made it all the more memorable.

Highly recommend I’ll definitely be back!

Leisure Family

4/10

Poor

14 Sep 2025

Dianne

The restaurant staff were friendly and pleasant. Food was great- best part of the place.
They are directly under the flight path to Asheville Airport- noisy.
Pet friendly but not all the waste receptacles were emptied on a regular basis.
The room was never cleaned. Water pressure in bath sink was weak and it dripped. Kitchen faucet leaked from the base.
Spiral stair case is a bit wobbly: hard w/children
NOTE bedroom upstairs- bathroom downstairs.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Terry

Quiet, close to I-26, and nice outdoor restaurant on premises with good food.

8/10

Excellent

24 Aug 2025

Olando

We absolutely loved the place. Only thing i would change is the fact there is a mat over the bathtub in cabin 2D and it seems to be because there is a hole in the bathtub. Also i would definitely throw in a full length mirror in the room.

Partner

6/10

Pleasant

09 Aug 2025

Vann

Coffee carafe was not clean, grounds and dried coffee at the bottom/disgusting. Had a mason jar with ground coffee.... gross. What kind? How old? Anyone could have put ANYTHING in that.
Two dirty towels hanging on the back of the bathroom door.
No soap at the bathroom sinks.
Room smell... The smell of Fabreeze hits you in the face as soon as we walked in the room and the bed did not look neat. Very disappointed in our stay.
I would have spoke with staff, but there is NO staff! It is all contactless entry and exit. Never saw one person except the bartender.
The overall vibe of the property was just like no one cared. Very sad for what could be a really cool place to stay.

Leisure Family

2/10

Poor

27 Jul 2025

BESHOY

We stopped there with my kids in our way to Myrtle Beach to rest up and spend the night, in the description it say there were restaurants and room services we went there and no check in person available no food no room service, the pool is dirty the room is the worst room number 103 it’s like a basement you CANNOT sleep due to the AC by the little window making the whole room vibrate we didn’t sleep not for two minutes, I would not stay there again even if they were going to pay me.

Leisure Family

10/10

Exceptional

27 Jul 2025

Kelli

Loved the resort. Easy check in. Location was perfect. Quiet and relaxing.

Leisure Family

10/10

Exceptional

24 Jul 2025

Nicholas

GREAT VALUE!

Business_and_leisure Pet

6/10

Pleasant

21 Jul 2025

Rashan

…

2/10

Poor

17 Jul 2025

Annika

This is so Sad as we have stayed here before but there must be some accountability to call yourself a “Resort”. In 4 days staying here with a big price tag it stressed me out. It’s so run down and dirty in pool / spa area. Hot tub didn’t even work one whole day. The pool was CLOUDY the entire time. There is zero monitoring only by the owner sometimes. Bar was never open. One umbrella sat upside down from AM to PM before he picked it up. We even cleaned up the diarrhea by a child by spa in the late pm because we knew no one else would. Not acceptable! Pots around pool are only weeds. So sad. Could be so Beautiful if they took care. Furniture is disgusting dirty and not even white or clean. No cushions. We had the big townhouse style cabin- - very nice but no details cared about -many spots were spackled and cracked no paint. There is sign on door for a 250.00 cleaning fee? we weren’t charged but that was unprofessional. There is a washer but it doesn’t work. I even bought laundry soap to wash the few towels they gave us but discovered that in night. There’s a sign 10 to use but they don’t return messages so who knows- nickel and dime for a “resort”.We were scared to try the restaurant after the awful state of pool but we did and can say that was excellent. Server was wonderful and food was clean and beautiful view. Also, make sure you bring toilet paper - soap for kitchen etc etc as they have one roll only. No service no follow up . No front desk

Leisure Family

6/10

Pleasant

15 Jul 2025

Marcella

Wanted a quiet peaceful getaway with a beautiful view. Was staying as a couple that just needed to get away from the hustle and bustle with a beautiful view. Confirmed with the person who called me that there was a clear view of the mountains and that it would be quiet. The children in the cabin above us was literally jumping up and down and extremely noisy before quiet hours and as soon as they were over. The view was of all trees,couldn't see not one mountain. Thoroughly disappointed in walking into the room and you could smell mildew, went in the bathroom the smell got stronger, it was the shower curtain. It should be changed immediately. The rest of the room was good. But the smell took over the entire room.

Leisure Partner

6/10

Pleasant

13 Jul 2025

Virginia

Strange little room

The room is small and awkward in its layout. The sofa bed was awful; our adolescent son had to sleep in our bed.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Katherine

Solo retreat

I found this resort last minute for a solo getaway. It was amazing! Beautiful views, easy drive from Charlotte and a quiet space to unwind. The spa was lovely and offered services I wanted for a reasonable price. I enjoyed getting to know Will and Meghan when I dined at the bar at High Tide. Overall it was a fantastic getaway and I plan to return this fall with friends.

Self

4/10

Poor

09 Jul 2025

Robert

There was no one there to greet us except girls doing laundry. There was never restaurant or bar open. They had summer camp going and we could not even go swimming. They first offered us a room in the basement right next to. So called gym, public restroom and open laundry room. She had to get on the phone and call the owner to upgrade us. The view and walk in the woods saved our stay.

Leisure Partner

4/10

Poor

25 Jun 2025

Noelle

Arrived and pool area was trashed from I assume a bachelorette party from the garbage everywhere. Pictures make it look modern but definitely more of a low budget a bed and breakfast. Staff was helpful via phone when our passcode for our room didn't work when we arrived. Building wasn't secure due to downstairs door being propped open. They also had a summer camp they were hosting start loudly in the morning right outside the window. Wouldnt recommend except for friendly staff.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Michele

Beautiful grounds, pool area and river access. I appreciated attention to detail.

4/10

Poor

21 Jun 2025

Desirae

The property was beautiful. I wish I could have given this experience 5 stars because we’re excited to see the property and room when we arrived. I booked a room at the last minute as we are on a road trip, but I booked around 6:30, we arrived and unloaded, adjusted the AC and headed to the pool. We got back and by the time we showered

8/10

Excellent

07 Jun 2025

Colleen

The property was beautiful although they could have had better grounds keeping. They were in transition of changing things and the restaurant was not open. I would definitely go back to see when everything is finished and experience everything fully done. They were very kind and upgraded us because they were changing everything.

Leisure Family

4/10

Poor

07 Jun 2025

Christy

Not in Hendersonville

Not in Hendersonville as advertised, road is terrible, no front desk to check in, bar and restaurant was not open as advertised. Very disappointed.

Partner

8/10

Excellent

06 Jun 2025

Jarrett C

I really enjoyed things running smoothly. Access was never a problem. Got there, got in, and too my room with no issues. Room was quiet. It would be great for the family next trip.

8/10

Excellent

05 Jun 2025

christina

Cute comfortable room. Staff hard to find but quick response on phone. Great rate so all good

Leisure Family

4/10

Poor

15 May 2025

Sarah

I wanted to like this place as the grounds are beautiful but I didn’t. This also didn’t seem l like a hotel, more like a bed and breakfast because there’s no front staff.

The room was extremely hot and we had to call to get the air turned on.

There was a $100 additional pet fee that wasn’t disclosed to me at the time of booking.

Lastly, there was mold literally on my pillow.

Don’t recommend.

Leisure Pet

6/10

Pleasant

13 May 2025

Adam

Bartender Jack and restaurant were on point!!

Only complaint is the hottubs smelled weird, had a film and were swarmed by honeybees. They do raise bees on the property which we love and support but there are ways to deter the bees from certain areas.

They need a full time pool/hottub maintenance staff.

Leisure

10/10

Exceptional

05 May 2025

Darlene

Skylaranna fun

Love this place...Hot Tubs & Pools open 24/7.
Gas grills available for your use
Relaxing & fun!

4/10

Poor

04 May 2025

Neko

Not what we expected especially for that price

Nothing like what it looks like on the website. Will not come here again it won't let me upload my pictures and videos if I would have been closer to home I'd have left.

Partner

8/10

Excellent

28 Apr 2025

Caroline

Wonderful stay!!! Beautiful property with great views and amenities!!

Leisure Partner

10/10

Exceptional

22 Apr 2025

Alan

Serene setting, upscale ambiance, amenities like a secluded water feature of stone wall with waterfall cascading over it from the pool level above offered special space to take my mind off all stresses. Their HUGE \"firepit\" is elegantly designed (though i would prefer an outdoor cushion be provided to sit on over the gorgeous stone seating!) - the smell of that wood smoldering is heavenly. Skylaranna send like it would be perfect place to get all your family to come for a family reunion getaway no matter what state they all live in.

Leisure Family

2/10

Poor

16 Apr 2025

Demond

I was told their would be separated rooms however the beds are in the same room upstairs. No privacy

Business_and_leisure Family_with_children

8/10

Excellent

16 Apr 2025

Michael

Great get-a-way!!

Leisure Family

10/10

Exceptional

14 Apr 2025

Jason

Peaceful

8/10

Excellent

05 Apr 2025

Donovan

Owner is doing lots upgrades to the property. It will be beautiful once completed.

8/10

Excellent

25 Mar 2025

Dennis

Fun, interesting great view

Stay was around thankgiving, not clear if the restaurant was open. Fine if it was not but a sign said it was open for breakfast. Go in and get embarrassed. Shame, it looked really nice, and I understand if it is booked thanksgiving weekend. But awkward! Room was fun with nice view. But all sorts of problems with he smart home stuff in it. They will likely work it out. I will likely try again.

Friends_and_family Family

6/10

Pleasant

12 Mar 2025

Wendy

Basic room

Basic room. Clean but dated. Bed was comfortable. Nothing special.

Partner

4/10

Poor

30 Dec 2024

Ashley

The property looked nice and there was a lot of positive reviews so I booked a stay for a birthday trip. When I had questions about property or procedures, it was very difficult to get anyone to talk to. I called the number multiple times with no answers or response. The ONE time I spoke to someone it wasnt a very clear resolution. I had not seen a single person that worked for the hotel about at all. I even walked around the property thinking I'd find someone. We stayed in room 403 which was on the top floor and it did have a very pretty view of some mountains and the airport, but it was extremely hot. I tried turning the little ac unit down but it never got cooler. I went all the way down to 62 degrees and still no colder in the room. We found hairs in the bed when we went to lay down. That wasnt great but thankfully no bugs. The bathroom was very nice, but the water only got a lukewarm temperature not hot at all. The thing that really topped off our stay is the last night there some loud guests were stomping and banging things around, slamming their doors and yelling to the point of us feeling unsafe. I knew there was no one I could call from the hotel so that made it feel even more unsafe. We quickly made a decision to pack our bags and leave early instead of risk seeing what would happen or how long they'd continue to be loud. So all in all the property was nice and the convenience of having somewhere to stay close to asheville and other things was nice.

Business_and_leisure Friends

6/10

Pleasant

01 Dec 2024

Verified traveler

Beautiful cabin, with potential, but….

To start the cabins appear to be new and the concepts are beautiful. The shower head was a nice rain maker. They did appear as though punch out was never completed as there are still unfinished construction items such as screw pops in drywall and can light holes where a different size light is installed. When I arrived, the number I was asked to text for better check in apparently wasn’t for that at all. I had no assigned cabin. I called a different number to which the manager answered promptly. He assigned me a cabin which was never cleaned. Hoping “all hands on deck” would be the solution, instead a single cleaner was assigned to which we eventually left after waiting over an hour. I asked for a call when it was ready which never occurred. We returned to the property later in the night. It was cleaned, but not vacuumed. While our stay was pleasant, the uncleanliness of the residence was a turn off. Dog hair abundant. If they are going to allow dogs on site, they should at least vacuum or offer non animal rooms. This place has great potential and was still a spacious beautiful cabin, and perhaps my experience was the outlier. I typically don’t leave negative reviews, but hotels.com has been null and void during this process. No way to contact them and they do not stand as a guardian to your booking or money spent!

Friends_and_family Family

6/10

Pleasant

21 Nov 2024

jaime

Room was very spacious

6/10

Pleasant

03 Nov 2024

Markzell

The trip was very good. The room did have a mini fridge and i microwave which helped with leftovers that i had. My biggest thing was that the ac was not the best. I went to be a bit hot every night and didnt know who to contact to help with that. Besides that i enjoyed my stay.

6/10

Pleasant

02 Nov 2024

Karin

Too much light in the room at night. Ceiling light did not turn off all the way at night and glowed. Large gaps around door let bright hall lights in. Very minimal electric plugs. Curtains did not adequately close for privacy.
Grounds were lovely. Shower was awesome.

Leisure Partner

2/10

Poor

20 Oct 2024

Olenka

The location was beautiful and staff super nice. The rooms are nothing like the pictures. Everything was old snd damaged. The place is so small you hear everything. We had a dru k couple by the front at 3 A.M for an hour. The owner does not respond to texts,messages or calls.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Timothy

A little diamond in the rough

It was great to find a hotel close to Asheville that had water and power. They have a restaurant on site with a great bartender. Food was delicious. The area is still torn up with a bunch of downed trees, but the main building was clean and quiet. Check in was a bit of a hassle but the staff there was quick to help. Will certainly stay there again as I am working the hurricane damages and will be back.

Business

10/10

Exceptional

14 Oct 2024

Christina

Last minute stay was affordable and clean, quiet gorgeous views

Business_and_leisure Partner

2/10

Poor

13 Oct 2024

William

Horrible

This place is the definition of being catfished. It looks beautiful and higher class. When checked it remotely and it stated we were on the 1st floor. My wife has a knee injury so when we saw room 1## we were pleased until we checked in. What they failed to mention was the “first floor” is really in the basement with no elevator. We finally baby stepped my wife to the room and called about switching rooms. My wife was sitting next to me on the couch when she lied and stated she spook with her and she knew it was in the basement area. The shower was dirty. The conditioner container was off the wall and sitting in the shower. There were cockroaches l, spiders and even a snake in the hall. I wouldn’t wish this on my worst enemy.

Business Family

10/10

Exceptional

22 Sep 2024

william

All was good will be back

Leisure Partner

8/10

Excellent

21 Sep 2024

Pamela

Wonderful place to stay. Very clean and modern. The coffee pot was broken but we didn't know it until we went to make coffee and discovered the entire back of the pot was missing! Other then that it was a great place. I would stay here again. Easy check in and check out.

Leisure Partner

6/10

Pleasant

16 Sep 2024

JODY

Owner was rude

6/10

Pleasant

15 Sep 2024

Cynthia

No closet and only two small clothes hooks on wall. No towel racks or counters in bathroom. No bedside tables so everything is on the floor. Otherwise clean.

Partner

10/10

Exceptional

10 Sep 2024

Verified traveler

We love Skylaranna!
Peaceful & Relaxing!
The A frame modern cabin are great!
Hotel rooms available too.
The hot tubs & pool are 24 hours a day!

10/10

Exceptional

25 Aug 2024

Julia

Great stay. We enjoyed the room, the pool, and the view

Leisure Partner

10/10

Exceptional

14 Aug 2024

Gregory

Beautiful Resort

My wife and I were heading south and in order to miss Hurricane Debby we decided to hunker down for a night and found this charming resort on line. Secluded, family oriented, hiking nearby and an excellent rstaurant on site. we will return for a longer stay!

Partner

2/10

Poor

14 Aug 2024

Keynes

Terrible WiFi, terrible room and terrible service. No one refill the shampoo, conditioner or body wash for us.

Partner

10/10

Exceptional

12 Aug 2024

Betsy

Great property. Very very quiet. Felt very safe.

10/10

Exceptional

11 Aug 2024

Jarrod

We had a great stay at SKYLARANNA Resort & Spa. Our room was very large and quiet. We enjoyed an amazing dinner at the on site restaurant, Elevations Chophouse, while seated outdoors on the patio overlooking the Blue Ridge Mountains. All of the staff members that we talked with were friendly and welcoming. Thanks so much!

Leisure Family

4/10

Poor

06 Aug 2024

Pat

We went to our assigned room and used our code to open the door to a shocked couple who were unpacking. Since no staff is on site, we called and located our new room. Later, while my husband was resting after surgery, someone entered a code & opened our door. The lock had previously been broken off the hinges and a new cheap lock had been added. We felt very unsafe. We reached out to management 3 days ago with NO response.

10/10

Exceptional

05 Aug 2024

Beth

Beauty setting, clean lodging pool was nice, booked a massage at the spa and it was great Only wish was that the restaurant/bar was open on Sunday and Monday

Leisure Self

2/10

Poor

05 Aug 2024

William

Our room was in a basement next to laundry. The rooms were severely outdated and did not reflect what was advertised. We had 3 nights reserved and left the morning of our first night due to the poor condition of the rooms

Leisure Family

10/10

Exceptional

31 Jul 2024

Otis

SKYLARANNA 😍

This place is definitely unique love the experience so laid back definitely didn't book enough time here will be back

Friends_and_family Family

6/10

Pleasant

24 Jul 2024

aaron

Where's the help?

Virtual check in was awkard. No elevator, no staff, food, bar on Monday.

Partner

10/10

Exceptional

19 Jul 2024

Tammy

This place was a real gem. Beautiful sceneray and mountain views, pool, hot tub, restraunt, spa, and bar. The pool and hot tub were open 24 hours so we could go in after our teen girls fell asleep for some us time.

Leisure Family