Name: Hotel Carol
Address: Kurta Konrada, 12, Prague 9, 19000, CZ

10/10

Exceptional

22 Feb 2026

Kelsey

Friendly front desk staff, clean room, very close to O2 arena

Partner

4/10

Poor

29 Dec 2025

Lukas

Absolutely uncomfortable mattress and pillows. Breakfast not replenished, missing eggs, cheap sausages, really terrible coffee. I will definitely not return to this hotel. On the other hand, very well located if you are going to an event in the O2 arena.

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Adam

A very pleasant stay, and very helpful staff.

4/10

Poor

19 Nov 2025

Martin

The price level doesn't fit the services. Staff was very slow and very confused... not only with our check in. In the room, there was rests from previous visitor, rubbish in the basket and hairs at the toilet. Towels were shreded... Minibar was half empty...

Partner

8/10

Excellent

18 Nov 2025

Jon

Yes

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Anusha Sanmathi

-

Leisure Friends

10/10

Exceptional

31 Oct 2025

Mark

Stayed at this hotel a couple of times now. Always a warm welcome and really helpful. Great location for the arena which is just a few minutes walk away.

Leisure Partner

8/10

Excellent

13 Oct 2025

Anitha

The staff are exceptionally friendly.

Partner

8/10

Excellent

06 Oct 2025

Robert

Clean rooms, good breakfast, clean and tidy, staff friendly. Poor quality mattress, I could feel the springs, bathroom had a bath and that was appreciated, smart TV which was a plus, overall a good hotel.

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Simon

We had to change rooms due to a flea infestation from a previous guest keeping a pet in the room. The hotel staff were very good about the whole thing and moved us to another room. What's interesting is that the rooms are differently equipped, almost randomly. Showers are different, wardrobes are different, electronics, furnishings... It's all quite random.

Business

6/10

Pleasant

03 Aug 2025

Liliia

No comments

8/10

Excellent

10 Jun 2025

michael

Excellent hotel for the money,massive room.Cleanliness excellent.
A stones throw from tram and metro.
Uber to airport was £22 and took 35 minutes.
Highly Recommended.

Partner

10/10

Exceptional

21 Apr 2025

JUAN CARLOS

I liked the breakfast a lot, but also the reception staff, Viktoria

Leisure Family

8/10

Excellent

21 Apr 2025

Juan Carlos

The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.

Leisure Family

10/10

Exceptional

15 Apr 2025

faye

What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Craig

Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.

Leisure

10/10

Exceptional

18 Mar 2025

JIRI

Maximal satisfaction

We stayed here just overnight and everything was OK. Especially we appreciated the restaurant Jerusalem in the hotel for its tasty cuisine. Good for guests who plan to visit the O2 Arena nearby.

Partner

8/10

Excellent

16 Mar 2025

Miroslav

Good value for the offered comfort. Good transport links to city centre.

Self

6/10

Pleasant

28 Feb 2025

Verified traveler

Good value for money budget hotel friendly staff

Partner

10/10

Exceptional

05 Jan 2025

Omav

A nice city fresh with family

It was good and very easy access to town using the metro or the tram, we were welcomed by Karel and he was very helpful, gave us a map and showed us places we could visit, he checked in with us when he could not hear us over our room phone. And when we checked out he was helpful.
Breakfast was good as well, I especially liked the homemade cakes and the yogurt.
The Jerusalem restaurant and bar also is a nice stop to have, I had a buffet and a drink on my first night.
Overall, it served its purpose for me.
Would definitely recommend to others visiting Prague.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Renáta

Very nice and great location

Great location next to 02 Arena. Staff amazing and very nice. Beautiful Christmas lobby. Also breakfast was very good. We will choose the hotel next time for sure!

Partner

10/10

Exceptional

07 Nov 2024

John

Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast

Partner

10/10

Exceptional

02 Nov 2024

Marc

Very friendly staff, great rooms, great breakfast and in a really good location for transport links

Leisure Partner

10/10

Exceptional

01 Nov 2024

Melanie

We chose Hotel Carol because it was a great location for the arena we were going to. Highly recommend the hotel. The rooms are comfortable and clean. All the staff were excellent. Breakfast is not extravagant but perfectly nice. Dinner in the restaurant was good, food service just a little slow. There are no drinks making facilities in the rooms but instant coffee and tea available in the comfortable lounge area by reception. If it is the right part of town for you, Hotel Carol is an excellent choice.

Leisure Family

10/10

Exceptional

30 Oct 2024

Donna

We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.

8/10

Excellent

28 Oct 2024

Christopher

Cracking little hotel but beds a bit uncomfortable otherwise perfect for what we needed

Partner

10/10

Exceptional

15 Oct 2024

Jacqueline

Service

Sraff so friendly nothing too much trouble

Partner

4/10

Poor

14 Oct 2024

Fatih

We didn't like cleanliness and sound isolation of the room.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Carole

Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well

Leisure Family

6/10

Pleasant

17 Aug 2024

Štefan

Helpful staff. No air conditioning in the room. Too hot in August... If you bring your car, make sure you book it with the hotel. Don't make a same mistake like I did. It could cost you a lot leaving it out on street.

Leisure Family

8/10

Excellent

14 Aug 2024

Julie

Nice hotel with easy access transit

This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.

Friends_and_family Family

6/10

Pleasant

04 Aug 2024

Cyra

The staff was super friendly and the breakfast was good. The hotel is a bit further away from the centre, however the transport system in Prague is easily accessible and well organised. The hotel is only about 2 minutes away from a tram staion that'll take you directly into town. In terms of the property conditions and cleanliness I would have expected a bit more. The room was really hot with the A/C not working. Further, we had found an insect in our bathroom.

Leisure Family

10/10

Exceptional

31 Jul 2024

Deborah

Home Away From Home

Hotel Carol is a delightful European hotel. It offers comforts of home with places to sit and relax, shelves with books for guests to read, and garden courtyard, which is where smokers hang out. Others, like me, enjoyed having my afternoon tea in the garden. The hotel also houses a bar/restaurant. The restaurant (Jerusalem) offers Mediterranean fare, You won't go wrong. The staff at Hotel Carol were superb. They answered all my questions about getting around Prague, and, in short, made me feel very at home.

Self

10/10

Exceptional

04 Jul 2024

Katherina

This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!

10/10

Exceptional

31 May 2024

Pedro Alberto

It is a reslly nice place and the staff is excelent

Leisure

10/10

Exceptional

10 Apr 2024

susan

Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!

Leisure Partner

4/10

Poor

25 Feb 2024

Ronen

First they didn't get the message I sent through expedia, we had to wait until they changed a room from a double bed, to a room with two single beds, it took a while and we were very tired, odd disappointed with expedia's service, the hotel is not at a four star standard, maybe three barely, uncomfortable beds at all, not only in my opinion, the whole group complained about it, also the showers are very bsmall A large person will experience a problem there

Leisure Friends

10/10

Exceptional

02 Feb 2024

Katherina

Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.

Business_and_leisure Partner

8/10

Excellent

20 Jan 2024

Patience

Very friendly and helpful staff

Leisure Partner

10/10

Exceptional

16 Jan 2024

Mark

First and most importantly all of the staff were so friendly. I don't mean friendly like a professional would be because it's their job, I mean genuinely friendly. They went out of their way to be as friendly and helpful as possible.
The Hotel Carol had everything we needed and the restaurant was good for dinner and better for breakfast. It was just a few blocks from the O2 Arena which was why we were there.
If I had one complaint, it would be the design of the shower. There was no shower curtain, just a (less than) half wall of glass that did a poor job of keeping the water in the shower.
Otherwise, I could not have asked for a better place to stay

Leisure Partner

10/10

Exceptional

12 Nov 2023

JIRI

Nice hotel.

Thanks to the reception clerk for her willingness!

Friends_and_family Family

10/10

Exceptional

13 Sep 2023

David

Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!

Leisure Partner

8/10

Excellent

09 Aug 2023

Peter

strange smell on the room over the nght, the sleep was not possible..

10/10

Exceptional

26 May 2023

Jana

Enjoyable stay!

We enjoyed our stay! From the reception staff greeting at our arrival to making me tea while waiting in the lobby, and to a wonderful dinner at the Hummus Bar, we had a great time. Room was comfortable and clean, felt like recently remodeled.

Partner

8/10

Excellent

15 May 2023

Hrachya

We had a pleasant stay. The hotel room was nice and clean. The metro station was very close so it was easy to quickly get to the city center. The breakfast was sufficient, nothing special. The only thing that bothered us was the bad wifi connection which we did not use once during our stay.

Leisure Family

6/10

Pleasant

02 Apr 2023

Nikki

The hotel is in a lovely quiet residential area away from the business of tourists. It has a Tesco extra near and a good few restaurants serving local cuisine around it.

The reception and lower level of the hotel is beautiful, very stylish and welcoming. However, we found the rooms to be very basic, very clean but very basic and quite compact. Also the bed has a very hard mattress and only came with 1 pillow each (although we did request extra which were provided). The bathroom again is very clean but very small and only provides one bottle of all in one 'hand, hair and body wash'.

Staff were very friendly. I wouldn't stay here again due to the uncomfortable bed.

Leisure Partner

10/10

Exceptional

21 Nov 2022

Viliam

Great stay

Stay was very nice, it was our second visit. Hotel is close to O2 arena where we visited program during weekend. Also it is close to metro station. Room was nice and lot of space. It was nice we were allowed to leave our car in garage after check out. Thank you.

Friends_and_family Family

10/10

Exceptional

30 Apr 2022

A S

Good breakfast and value for money.
As rooms ok for the money

Partner

10/10

Exceptional

16 Jan 2022

Marie

Check in was very easy. My friend and I arrived around 9.30am and check in wasn’t until 3pm…they were very accommodating and allowed us to check in early.
All of the staff and owners couldn’t be more helpful, nothing was too much trouble.
Would highly recommend, and would return in a heartbeat! ☺️
The food in the Hummus Bar Restaurant was also delicious…big portions too😊

Leisure Friends

10/10

Exceptional

16 Dec 2019

Verified traveler

Had an excellent stay; superb hotel and staff were great

10/10

Exceptional

07 Oct 2019

Verified traveler

Hotel Carol stay

Hotel Carol was excellent. Their breakfast was amazing & staff was very friendly and helpful. Rooms were clean & nice size.

10/10

Exceptional

06 Oct 2019

Verified traveler

The hotel was clean and quiet. Close to public transportation and hotel provided a map of the area with public transportation map. Staff was friendly and helpful.

Leisure Self

10/10

Exceptional

23 Sep 2019

PAUL

Hotel Carol Stay

Lovely hotel. Nice breakfast.Ideal location for Metro into city centre. Quiet location.Lovely pool but too cold.Needs better tv channels.

Partner

10/10

Exceptional

24 Aug 2019

Verified traveler

+ Friendly staff
+ location public transport
+ Restaurants + Shopping mall near Hotel
+ Swimmingpool

- no airco
- car parking

Friends_and_family Family

10/10

Exceptional

13 Jun 2019

Verified traveler

Perfect!!

Wonderful hotel!! The only complaint my daughter had was that there weren't too many TV channels in English, but that didn't matter too much since we were having so much fun sightseeing. Thumbs up!!

Family

8/10

Excellent

02 Jun 2019

Verified traveler

Nice property, walking distance to the O2 Arena and about a kilometer from the Clarion Congress Center. Nice rooms and good breakfast.
My only complaint, my room did not have air conditioning. Needed it on my first night.

Business Partner

8/10

Excellent

08 May 2019

Verified traveler

Great location for venue attending, unfortunately room smelt of smoke

Leisure

8/10

Excellent

07 May 2019

Joseph

this is an excellent hotel if you are going to the O2 very near. The staff were very obliging especially the very helpful receptionist. Although this hotel is in the outskirts of Prague the centre is not far away on the tram or metro both of which are very frequent.

Partner

10/10

Exceptional

07 May 2019

Guelmar

Awesome Hotel in Prague

It was great. The area is quite and safe with family condos around. It’s very near Harfa Shopping Mall and corner away from the tram and subway stations.
The front desk receptionist, Betty, is so knowledgeable of the needs of their visitors. She helped us in planning our visit around Prague,very fluent in English and polite.
The hotel room is very clean and neat especially the bathroom.

Partner

8/10

Excellent

06 Apr 2019

alistair

Good hotel friendly staff at a good price

The hotel has newer modernised room and older rooms, the older ones are ok but really need renovated. The staff are great, always helpful and smiling. 4-5 stops to Prague or £6 in an uber so locations ok.

10/10

Exceptional

06 Apr 2019

Verified traveler

A quiet area, near to the metro. Good breakfast, pool and very clean.

Leisure Partner

8/10

Excellent

10 Feb 2019

Paul

A friendly hotel with metro station 5 mins away . Clean and excellent value for money.

Leisure

10/10

Exceptional

25 Jan 2019

Daniela

Amazing!

Always a great stay at this hotel. Perfect location and amazing service.

Family

4/10

Poor

04 Jan 2019

Nim

The hotle is defenitly not the best ine i've been at.
Our room was not cleand or orgenized for two days..we had to go ask for more shampoo and mor toylet paper for the cleaning lady. One night we went for dinner at the restaurant/bar, no music no atmosfir and the bartender just walk around the hotle and we bearly saw him, we ordered two dishes of meat, my wife wanted hers MW and it came MR, i askef the bartender to take it bakc to the kitchen to cook more.. he brougjt it back after one min and still was MR..i took it back my self to kitchen and asked to cook more (im a chef in my proffesion so i know how long a 200g fillet should take to get it to MW).. setvice was not good..it was deffenitly not a plesent stay.. plus the hoyle is far from the city and have no attrecation around it but is you can manage the subway then its fine (like we did)

Leisure Family

10/10

Exceptional

01 Nov 2018

Verified traveler

My friend and I stayed at this hotel for a few nights since were were planning on attending Transmission Festival at the O2 Arena and it was super convenient! The room was kept quite clean and the staff seemed nice. When housekeeping was around, I saw some bedsheets on the floor which made me wonder if they were used again or set aside to wash. The breakfast options are pretty good although I did not eat there since they did not account for my dietary restrictions, and I like that there was a restaurant and bar downstairs. The hotel is within walking distance of a metro stop and the mall. Would stay here again!

8/10

Excellent

30 Oct 2018

Denise

Lovely comfortable hotel. A little way out of the city centre but near an area of shops and restaurants.

10/10

Exceptional

29 Sep 2018

Adam

Very nice hotel , fantastic breakfast and very friendly and helpful staff.

8/10

Excellent

29 Sep 2018

sue

Great hotel but 7 km outside the city

Hotel staff warm friendly and helpful.
Standard rooms do not have coffee and tea making facilities these are in the delux rooms for a cost of 15 euros more not only do you get tea and coffee but a sofa which turns into a bed which means the room sleeps four and moor space, so is good value if your a family.

Breakfast is excellent can not fault it cooked and continental available.

Rooms are clean and bed comfortable

Location close to trains port net works and the o2 arena

7 km outside the town centre so if your planning a late night out or popping back to the hotel during the day this is unlikely to be the place to stay for you.

Overall the accommodation was great

10/10

Exceptional

20 Sep 2018

Rob

Close to the metro, good eats near by, near a mall, a couple of good bars close. Would definitely stay here again

8/10

Excellent

15 Sep 2018

Verified traveler

OK Hotel

Good Hotel, Very nice and helpful staff

6/10

Pleasant

13 Sep 2018

Drew

Small room. No air condioning. Good buffet breakfast.

10/10

Exceptional

12 Jul 2018

TRUDI

Can't failed it

Stayed for concert in arena. Couldn't have wished for better location as close to metro and tram links and 2 min walk from arena and shopping centre with food court. Excellent value for money with breakfast included.

Friends

8/10

Excellent

09 Jul 2018

TRUDI

Can't fault it

Fabulous apartment but we made the mistake of booking a studio, ie we had a sofa bed only. Not a problem for most but I suffer with a bad back. Great location. As it's an apartment there is no reception. . Make sure you give notice of your arrival time so someone can meet you and also take note of additional cleaning charge..not extortionate..!
Definately would stay again but in one of the apartments with a bed as our friends did. Fabulous value for money and if you really want to you can cook and do your washing 😊

Partner

10/10

Exceptional

04 Jul 2018

dionne

Great place to stay if seeing a show at the 02Aren

Hotel Carol is an easy walk to public transport and walking distance to the 02 Arena. We arrived from our flight very early and the hotel staff was able to get us in a bit earlier which was much appreciated after such a long flight from the states. The breakfast was beautiful. If I had to find one negative thing it would be nice if there was a coffee machine in the lobby for 24 hour coffee but overall very happy and would stay there again

Partner

10/10

Exceptional

02 Jul 2018

Debra

Friendly and helpful staff

Friendly and helpful staff. Prices were as stated on my booking itinerary. Hotel was lovely.

10/10

Exceptional

16 Jun 2018

Anj

Stayed in a deluxe room. Much larger than the usual deluxe room sizes in europe. Clean, spacious, good bathroom. Close to the o2 arena. 15 min drive to the city

8/10

Excellent

10 May 2018

Pearl

Nice hotel, close too the O2 Arena

We had come for a concert and wanted something close by, it was at a great location, where the metro and trams were close by. Also a big shopping mall and Dino park close by for the kids to play.

Staff were very friendly and rooms were clean, food was good. Would definitely recommend.

10/10

Exceptional

30 Apr 2018

Rosie

Nice hotel. Perfect for the o2

Had a lovely stay here. Very clean. Big bathroom with power shower. The bed was so comfortable! !
Breakfast was good with hot and cold selections.
The o2 and a large shopping centre are just down the road.
If you want to go to the centre, the tram stop is also by the shopping centre. You can buy tram tickets from hotel reception.
We had a fabulous 3 days and would definitely stay here again.

8/10

Excellent

06 Apr 2018

Jo

Nice hotel close to train station

When we first arrived at the hotel and looked at the neighborhood it was located in, we were shocked. But once we entered the hotel and realized how close we were to the train and how easy it was to get to all locations we were happy. The neighborhood despite appearing gloomy was quite safe. The room was nice, clean and comfortable. The breakfast was nice. The pillows and bed a little in the hard side. Otherwise an overall nice experience.

8/10

Excellent

21 Mar 2018

Amilcar

Lovely and gentle

We spent one night at the Hotel, they were kind and resourceful. Took good care of us. The room was clean and nickel decorated and because we could not stay for breakfast they we kind enough to pack breakfast for us! Loved it!

6/10

Pleasant

05 Jan 2018

JAMES

Ok not brilliant.
Breakfast buffet good.
20min into town center via metro or tram.
Nice bar and reception.
Pool a bit cold and basic.
Rooms and corridors a bit tired and shabby.

10/10

Exceptional

23 Dec 2017

Kimberly

Fantastic hotel...highly recommended

We were delighted with our stay at the Hotel Carol. The room was clean and comfortable. The staff were friendly and helpful. It was conveniently located. And the food was great.

10/10

Exceptional

04 Dec 2017

Amy

Great location!

The hotel was just around the corner from the O2 Arena where we attended a concert. It was a charming little hotel; we’ll be back!

Partner

10/10

Exceptional

28 Nov 2017

Rich

Mall, restaurants, gym , all accessible

Personnel at counter will do there best to help me.
On the first day, I have arrived early at 9:30 am, normally the rooms are ready from 2:00 pm, but the
personnel did there best to give me the room at 11:30 am.

8/10

Excellent

13 Nov 2017

steven

good but slipping room standards

We have used this hotel several times before and have always recommended it, this time we had a smaller room with a view of a gray wall and an out of order expel-lair fan in the bathroom, just felt like room standards were dropping though the staff were still pleasant, professional and helpful. The meals were still very good. so all in all we may try it again.

Partner

8/10

Excellent

01 Nov 2017

John

Great location for the O2 Arena

The hotel overall was very good and ideal for the O2 Arena. The only main issue was that although we booked a Twin we were given a double. This was OK as it was my wife and her mother but could have been awkward if it had been otherwise.

Family

8/10

Excellent

03 Oct 2017

Dawn

Nice hotel

Nice hotel, a bit corporate but friendly helpful staff. About 20 mins metro ride to the old town but it's so quick and easy that was no problem. The only disappointing thing was no tea /coffee making facilities in the room. Fantastic buffet.

10/10

Exceptional

30 Sep 2017

Bernadette

5 minutes walk to the O2 Arena

Very nice hotel, the beds and pillows were comfy, The hot breakfast was delicious. Shopping Centre across the street. Walking distance to the O2 Arena. You can take the Metro or tram to the old town, Wenceslas Square. Staff were very helpful, provided us with a map of Prague. There is a pool which is a bonus which is not common in hotels in Europe outside of the beach locations.

10/10

Exceptional

25 Sep 2017

Ajay

Perfect location, all good about this hotel

We stayed there for Laver Cup tennis in O2. O2 is literally 5 minutes walk from the hotel. Hotel is good on all aspect. Very near to the tube station and all amenities. Hotel staffs were courteous. Breakfast was amazing.

2/10

Poor

03 Sep 2017

raymond

For backpackers

Miles from the centre of Prague, a 15 min walk to the underground and a 20 minute train journey gets you to the centre of the Czech capital city. Very noisy all night long, was woken every hour by shouting and laughing. Room was the most depressing one I have ever stayed in, no air con BUT, get this, it had a climate control stat on the wall lol. Not even a complimentary bottle of water

4/10

Poor

05 Jul 2017

Thzachi

Bad experience.

The weather was very hot, no Air conditions in the room, when asked for additional fan they said they have only one per room.
I stayed on the first floor, the window was opened for fresh air but all I got was cigarettes smell from out side.
After check-in when they said no aircon, I have asked to leave and look for another hotel, I was willing to pay a fine (extra night) but they said that I will need to pay for the entire stay (5 nights) even if I am not staying for even one night.

Family

10/10

Exceptional

29 May 2017

Philip

Quiet and easy access to town

Recently renovated in a quiet area

Family

8/10

Excellent

04 Jan 2017

Family

Nice hotel, great location, lovely staff.

The hotel is very nice. Staff were really lovely and helpful. The restaurant and bar was very nice, offering a good choice of food and drinks. The breakfast buffet was reasonable. A great selection of bread!
There is a swimming pool which was clean and warm but the shower in the ladies changing room was luke warm, which was not good in winter. We ran to our room to have a nice warm shower. We had a triple room, and the room space was really tight. The room was too small for 3 people. The pillows were too big and soft, not comfy especially for somebody like me who suffers from back and neck aches. The location of the hotel was great. There is underground station within 5 mins walk and the train rude takes about 10 mins to the city centre. There is also a nice shopping mall very close to the hotel.

8/10

Excellent

11 Dec 2016

Gwennie

Nice hotel for city break

The staff were friendly and.helpful. Quick check-in and check out. Room was clean and warm. Breakfast was included which we enjoyed. The hotel is just under a 10min walk from the metro (Ceskomoravka) and close to a modern shopping centre and the O2. The swimming pool was nice to use after a day's walk around Prague and the bar prices were better than some places in the city.

Family

6/10

Pleasant

11 Nov 2016

Deana

Great location.

Great location. Fantastic breakfast buffet. Narrow uncomfortable beds, hairs in the bathroom.

6/10

Pleasant

22 Sep 2016

Avi

Far from anywhere, although close to metro line.

The hotel is near no man's land, far from town and one needs the metro line to get anywhere. Feels more like an industrial area. I enjoyed the pool which is unique for Prague, the rooms are very small and no aircon when needed. they provided a fan for the night.
Staff very nice, the breakfast nicely displayed and wide variety to start the day.
i suggest perhaps pay a bit more, but be central.

10/10

Exceptional

08 Sep 2016

Lisa

Excellent hotel in great location for O2 Arena

The purpose of our stay was for a concert at the O2 arena and this was a perfect location being a 10 minute walk away. The hotel itself was very clean, with great facilities in the hotel and in the room and very friendly staff. The hotel was also only a 10 minute walk from the metro station and it was a straight forward journey into the city. Tickets for the metro were sold in the hotel making it even easier.

6/10

Pleasant

03 Aug 2016

Verified traveler

Did I really book a room with no air conditioner?

The overall stay was not bad, but the room we stayed in for a week does not have air conditioner. The end of July was very hot. We opened a window and ran a hotel provided fan, but we had trouble with cigarette smoke and noise coming into the room. The pool was an oasis for us! Please understand that we are from the Southeast in America, so we know and understand what \"hot\" is and isn't.

Family

10/10

Exceptional

30 Jul 2016

Verified traveler

Great hotel with good staff

Great stay, really comfortable. God location close to shops and Metro.

8/10

Excellent

15 Jul 2016

LAB

Excellent breakfast!