Name: Hotel Relax Inn
Address: NOVOVYSOCANSKA 163/25 9-Vysočany, 5, Prague, 190 00, CZ

4/10

Poor

25 Jul 2026

Ian

hotel is in major need of upgrade
bad points
lost booking initially
first room sent too had not been cleaned dirty sheets, obviously as left by previous guests
second room, right next to railway line, trains running all night,
no air con roasting
fridge humming all night
shower rail missing shower head holder, so had to hand hold
no lock on door, cleaner came in room in morning unexpectedly
pool and pretty much everything else is not included all extra charge

good points
cheap
ok if on budget
lady on reception when arrived was super helpful and the only good bit of the hotel

8/10

Excellent

12 Jun 2026

Petr

Overall, it was decent accommodation, except for one major inconvenience: in the evening, the front desk gave my room to new guests, which came as quite a shock to both sides.

Self

8/10

Excellent

07 Feb 2026

Michael

Do not expect luxury as it is quite basic but it is clean and quiet. Good value for money.
nice staff.

Friends_and_family Friends

6/10

Pleasant

26 Dec 2025

Christopher

Room was clean. Service was very friendly. Mattress was very stiff.

Partner

8/10

Excellent

17 Aug 2025

Branislav

Nice and clean hotel room for our trip

Friends_and_family Family

4/10

Poor

03 Jul 2025

Cristian

Most of the staff is not speaking English, the rooms are old, both mattresses are worn and i slept like a banana, breakfast is poor, only boiled egs, sausages and vegetables, no omelette or fried eggs, powder coffee.Pool access is only by reservation for 1 hour stay.Parking for extra cost, not a 4 star hotel, the room was 100-180usd/night, 2 nights 2 different prices.I do not recomend it.

6/10

Pleasant

18 May 2025

Stuart

.

Leisure Family

4/10

Poor

06 May 2025

Aziz

I felt like I was living in erea of Soviet Union, dirty carpet, not much activities in the hotel, so called Wellness is not part of the accomodation it is extra, nothing special, Breakfast is average..

Leisure Self

8/10

Excellent

12 Mar 2025

Azucena

Staff is nice and despite what it looks like on the outside, it's quite nice on the inside. Room had a weird smell throughout my stay. Beds aren't too comfy but you get used to it. You get what you paid for basically. Walls are thin and despite having two doors, you can hear everything that goes on in the hallway and sometimes your neighbors. Other than that, if you want a cheap hotel to just sleep at night, this would be it. I didn't use the amenities as I was out most of the time lol. Overall not bad, could be better.

Leisure Partner

2/10

Poor

07 Jan 2025

Katie

Not the type to complain however this is definitely not somewhere you should go. Our room smelt of smoke, we couldn’t leave the windows open because it was freezing outside and no amount of perfume would get rid of the smell. We found 2 bugs in the bed, got moved rooms but receptionist didn’t seem bothered and there was no amount of refund. The bed was 2 singles pushed together and 2 single duvets, one of the beds was so squeaky because the bottom of it was broken. Very run down hotel that requires a lot of work and new staff. Don’t waste your money.

Leisure Partner

6/10

Pleasant

01 Dec 2024

Verified traveler

Basic room. Mattress could have been slightly thicker for more comfort.

Partner

10/10

Exceptional

21 Sep 2024

Justin

I found that it was nice and clean, well kept, staff is very helpful and supportive and knowledgeable.

Leisure Self

6/10

Pleasant

08 Sep 2024

Albert

Extra charges for use of facilities such as pool and sauna. Had to close the bathroom door to use the toilet. Other than beans there wasn't anything hot for the breakfast buffet.

Business Partner

6/10

Pleasant

06 Sep 2024

Adebayo

The property is cleaned, and staff generally get on with their jobs. It's value for money, and there's a clean room every day.

Areas of improvement:
1. Staff, especially customer-facing, could be more friendly and approachable by smiling and conversing with customers. One of the receptionists was too serious and appeared to be forcing words out of her when talking or enquiring.
2. Breakfast is very average because it does not include cooked foods; all the items displayed are processed foods. And it is the same food every day. This is boring.
3. Regarding breakfast, food should be labelled so customers know what they are eating, especially for allergy sufferers, particularly children.
4. The swimming pool and even the paid spa are not available to customers until late in the evening. The staff told me that the pool is being rented out to outsiders, offering swimming lessons to children who use it all day. This MUST be displayed, and customers SHOULD be informed when booking. Otherwise, it is deceptive or misleading, to say the least.
5. It is ridiculous that customers have to pay to use the pool and sauna, even though the hotel advertises these amenities to attract customers.

Unless all the above are attended to, I WILL NOT USE THIS HOTEL AGAIN, AND I WILL NOT RECOMMEND IT TO ANYONE.

Leisure Partner

4/10

Poor

29 Aug 2024

Emma

Great transport links but not a lot else good. You have to pay for the spa/pool. Staff speak little or no English and one was particularly rude to us because we'd gone outside for a cigarette. Cleanliness levels in the communal areas were perfect but the room was gross. Cobwebs under the bed. Dirty shower screen. Crisps and a thick layer of dust down the side of the bed. Windows had handprints on. Dead insects inside the light. No shower gel in the bottle and it wasn't topped up for the entire stay. The pillow was a duvet resulting in me having a stiff neck for hours upon waking. The mattress was covered in yellow stains. The sheets had lots of hairs on. Windowsill grimy and had a hair on it. The glassware provided was dirty. The kettle wasn't emptied. Only tea in the room. The food was OK but not great if you're British. Who has carrots and cauliflower for breakfast?! The juice was watered down. Very very hot and noisy so sleeping nearly impossible. Peeling wallpaper, mould spots on the ceiling, a hole in the wall. Paint flaking off the ceiling. Went to reception several times and there was nobody there. THIS IS NOT A 4* HOTEL.

Leisure Friends

8/10

Excellent

19 Aug 2024

MR A

Economical accommodation on outskirts of Prague

The location is quite a way from the centre of Prague, however there is a bus stop just 50 metres from the hotel (bus service 109) which in 5 minutes takes you to a Metro stop where you can get an underground metro train to the centre of Prague. Note the bedrooms are not air conditioned, so rather uncomfortable in the recent hot weather.

Friends_and_family Family

2/10

Poor

19 Aug 2024

Kalyan

This property has no air conditioning. It was extremely hot during our period of stay. They didn't even provide a fan.
We couldn't get enough sleep.
The room was too tiny for a family of three. There was literally no room to put our luggage.
The breakfast was good though.

Leisure Family_with_children

6/10

Pleasant

27 Jul 2024

Debra

Breakfast wasn't very good. The pool was amazing.

Leisure Family

10/10

Exceptional

18 Jul 2024

Louis

Well priced great hotel

We really enjoyed our recent stay at the Hotel Relax Inn. The hotel is positioned well near fast bus routes that take you to the nearest tram/underground stop so getting into the city centre of Prague is really quick and easy. The staff were all really friendly and helpful. The continental breakfast selection was great and really nice quality. The room was spacious and clean. The pool area was also really nice. A great stay and would definitely return and recommend to others.

Partner

4/10

Poor

01 Jun 2024

Michaela

Parking charges are not properly stated on the website, however we found free parking space around.
The staff looked confused, with every answer we needed to wait for the manager who was working afternoons only.

Leisure Family_with_children

4/10

Poor

24 Mar 2024

Jiri

Rozpačitý víkend s mravenci

+ příjemný personál
+ dobrá snídaně

- oprýskaný nábytek, stěny a strop
- ucpaný odtok sprchy, protékající záchod
- vyvrácené dveře
- mravenci v koupelně
- za oknem na parapetu poloprázdná krabička s rybí pomazánkou

Partner

4/10

Poor

29 Sep 2023

Edward

Poor quality of mattresses and bedding.
Poor quality of breakfast.
Hotel claims to be 4 stars 😁 I’ve stayed in better 2 stars.
AVOID!

Leisure Family

6/10

Pleasant

26 Apr 2023

Milan

Czech programs tv does not work

Business

10/10

Exceptional

21 Mar 2023

Jordan

Staff is very nice! Room was very clean.

8/10

Excellent

16 Dec 2022

OMAR

Positives: The hotel is good, room is clean, breakfast served is tasty but limited and the staff is professional.

Negatives: the hotel is somewhat old and needs some care for example some lights need fixing, the bathtub needs to be replaced because it accumulates water and not drain properly. The hotel is far from a supermarket or restaurants.

My recommendation for the management to improve the hotel is to, check or fix the appliances for the rooms and renovate some stuff.

So overall a nice stay.

Leisure Self

2/10

Poor

08 Dec 2022

Lorraine

Never went as i booked it by accident and didnt get refundedterrible customer service

Leisure Family

6/10

Pleasant

09 Jul 2022

Richard

You get what you pay for. The hotel is very clean, the breakfast is good, the staff friendly and very helpful. I didn’t use the pool or sauna. There isn’t air con in rooms, summers are hot. A little noisy, with train line to back and road to front. The rooms do not have chains or bolts on door. (On my second night 2 young men came into my room because the reception gave them a key to the wrong room , everyone was so shocked and embarrassed a genuine mistake, but a chain on the door would have stopped the incident.) I needed a hotel close to the 02 Arena, so this hotel was good for that.

Business Self

8/10

Excellent

31 Oct 2021

Kristian

For the price I think you get just as you expect. Clean rooms, a decent breakfast and friendly staff. The breakfast closes at 10, and the woman turns off the lights 09.55 and gets mad if someone stays there too long after and if you take a cup of coffee at 10.

We didn't use the spa and wellness facility, but looked nice.

6/10

Pleasant

01 Feb 2020

Verified traveler

good location. friendly staff.
paint from ceiling falling off in bathroom.
not very fresh smell in room.

Leisure Friends

6/10

Pleasant

01 Nov 2019

Verified traveler

It is not a 4 star hotel :-(

8/10

Excellent

16 Aug 2019

Verified traveler

It wasn’t close to anything, so requires car service to go anywhere. You have to pay extra money to use the pool and you pay for every 30 minutes of use! Breakfast was ok, same food every day. They didn’t change the sheets the whole week and towels only if they’re left on the bed.

Leisure Family_with_children

4/10

Poor

06 Dec 2017

laura

Disappointing

We arrived to the hotel and were not made feel very welcome. The hotel is small and simple. Very far from tourist attractions and in no way a 4 star hotel! The rooms were small and dirty with very thin walls.There was someone else's clothes left in the bathroom floor. Extra charge €12 pp per hour for pool. Demanded a refund which we received after a 2 hour disagreement on the phone. Thankful for the refund and that we booked through ebookers as they looked after us in the end.

4/10

Poor

20 Jun 2016

Stephanie

Disappointing

Located in a run down neighbourhood and more than 20 minutes way by foot from any facilities like an ATM and apart from paying for the room there is no eftpos. Originally given a run down room on the 4th floor facing a noisy train line that looked nothing like the picture advertised and we had to ask to switch to a better room. The footpaths surrounding the hotel have dog p** on them. The room had free wifi, but the blocked access to all hotel websites and hotels.com.

Does not have room service as advertised. The pool is paid access and must be booked to use. We were not told about booking until being turned away 2 nights in a row. The breakfast buffet is out all day and overnight in the restaurant downstairs. We saw boiled eggs that were black just sitting on the side table.

Our initial booking was for 3 days but we only stayed for 2. We cancelled the last night to switch hotels to the Hilton. The discounted price advertised here is the normal room price. So don't make the mistake of thinking you are getting a deal.

We booked this hotel with a certain expectation based on its advertise facilities and it failed to meet them. It is not horrible if you are looking for a budget hotel near where you need to be, however it is not 4 star. The fact the wifi blocked hotel booking websites is not a good sign of this hotels quality and we had a little trouble getting a new hotel because of this.

Partner

8/10

Excellent

19 Dec 2015

Gracia M

Great place to visita Prague

The hotel is nice very confortable and affordable its a great hotel to stay an visita prague as it has públic transport accesos near and you can be near town center in 15 minutes

Family

8/10

Excellent

26 Sep 2015

Anurag

Clean and good breakfast

Very clean but all basic hotel... Good breakfast and close to bus stop but little far from the city centre.... No frill but good budget hotel....

Partner

6/10

Pleasant

22 May 2014

Vanessa

Average Hotel

I travelled with 2 of my friends. We had a very good time in Praha and accessed the hotel quite easily, the only thing is that the hotel was actually far from places of interest and the area was quite unpleasant. We arrived there around 19:30 on a sunday (may-be 20:00...don't remember exactly) but there was only one restaurant nearby and one take away. We had no choice really.The restaurant was very empty, not super clean and not very welcoming but the waiter was nice and the food indeed, quite generous and really fresh. We really enjoied our food. The neighbourhood wasn't nice and polite at all, when we asked (in English and in Czech) our way to the mall we could see after the railways, nobody would help. We had bad rain at that moment so instead of going to some party we got invited to in the afternoon (1 of my friend was very tired but how lucky we were indeed) we went back to the hotel to enjoy a swim....that we actually didn't use,lol. The hotel was quite empty and you still had to pay the swim per hour..how upsetting. We actually chose this hotel because of our budget, we didn't want to use all of our cash left from the day just for a swim, knowing that there was no cash point nearby....This hotel was just ok to my taste, a terrible choice to 1 of my friend. I wouldn't recommend that hotel for a touristic time.

6/10

Pleasant

11 Oct 2010

Verified traveler

Not a Four Star by any stretch of the imagination

I booked quite late for a conference and needed somewhere close by as I was travelling on my own. The hotel has probably been recently updated and my room was ok with clearly new furniture and bathroom, although the carpets were quite grubby. The hotel is not particularly close to the metro system but is fairly easily accessed by bus. Despite the website description, there is no bar/restaurant in the hotel. There is an informal dining room which serves a very basic continental breakfast and has a fridge with some drinks which can be bought for consumption there or your room I assume. There is a decent bar/retaurant on the corner which provides good basic fayre at very reasonable prices however. All in all however, this hotel needs to revise its description. At the price which was reasonable it would be more accurately described as a 2-3 star and then expectations would be about right.

2/10

Poor

04 Jan 2010

B

A low quality hotel - Not a four star rating as stated

I am a frequent expedia user and I would not class the hotel as a 4 star. The whole place smelt of stale cigarette smoke. This was because there were ash trays on every floor so you can smoke everywhere in the hotel. We had a non-smoking room and it smelt of stale smoke.

The room was basic. We didn’t have a mini bar or complimentary bottled water in our room as stated. Our telephone in the room didn’t work. There wasn’t any extra bedding or towels. We didn’t have a hair dryer. We found our double bed had one single duvet lengthways across it with a sheet over it. A very strange way to make a bed as it only came up to my knees. They did give us another single duvet when we asked, but not what you want to have to do when you get to your hotel at 11pm.

The breakfast was very sparse and there wasn’t enough cutlery and bowls. People were using tea cups to have their cereals in. We had to share a knife to butter our bread. The staff weren’t very helpful either when we asked if there was anymore.

From the hotel you have to get a bus and then the metro into the centre which takes about 35-40 minutes. Avoid using taxis as they are very expensive. If you do use one get a yellow taxi as they have meters in them and shouldn’t rip you off.

If you are after a four star hotel then this isnt it. I would rate it 2 stars.

Partner

10/10

Exceptional

30 May 2009

Bryan

Very nice hotel, staff were very

Very nice hotel, staff were very helpfull in every way. Yo have your own pass key for the main door which was helpfull when out at the O2 Arean which is about 20 min strol away so very good for that.

6/10

Pleasant

25 Jul 2026

Henrik

Morgen maden var virkelig dårlig absolut de billigste madvare, vi kunne ikke benytte svømmepoolen uden betaling, og den skulle reserveres, billedet på forsiden er meget misvisende det er af en Hal som ses fra vinduet, ellers let at bruge offentlige transport til centrum

4/10

Poor

20 Jul 2026

Ahmad

Meget larm hele dagen og natten

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Sven

Ich war für 3 Nächte in diesem Hotel, ich muss schreiben, hier konnte ich auch mit der Rezeptionistin gut lachen. Mein Englisch war nichts ganz so gut, aber wir haben uns verstanden.

Das Zimmer selber hatte alles was man braucht, sah auch sehr gepfelgt aus, die eine Schramme hier und da, aber das ist lächerlich.

Das Reinigungspersonal, hat auch ein Lob verdient, hatte mit denen auch geredet, top und sehr hilfsbereit.

Das Frühstück war ebenso, sehr gut, von allem was da was das Herz begehrt.

Die Lage des Hotels ist auch gut, hat direkt eine Bushaltestelle, genügend möglichkeiten auserhalb zu essen, ruhige Lage und tolle Aussicht.

Ich kann mich nicht beschweren.

Self

4/10

Poor

22 Jun 2026

Panu

Varausta ei löytynyt - neuvoivat menemään muualle. Huonot äänieristeet ja ”syrjäinen” sijainti.

Self

2/10

Poor

29 May 2026

Julie

Notre séjour à été annulé par la compagnie Volotea. L'hôtel n'a jamais répondu à notre demande de changement de date ou de remboursement malgré les multiples messages.
Vraiment très déçu

Friends_and_family Friends

4/10

Poor

04 Apr 2026

Ines

Positiv: 5 Sterne an den sehr freundlichen und hilfsbereiten Mitarbeiter an der Rezeption. Er sprach gut deutsch und half mir mit wertvollen Tipps bei einigen Problemen innerhalb und außerhalb des Hotels. Der Kaffee hat gut geschmeckt. Kühlschrank, Wasserkocher, Safe im Zimmer vorhanden. Freundliches Personal, bis auf die Dame im Frühstücksraum.
Negativ: Dies bezieht sich alles auf die 4 Sterne des Hotels. Hotel total veraltet. Kanten des Schreibtischs abgegriffen, Tapete teilweise verschmutzt, 5x10cm große Tapetenstücke abgerissen, ein Fensterflügel kaputt, Türklinke vom Bad ging ab, wurde vom Personal einfach wieder draufgesteckt und nicht repariert, Teppich total fleckig. Frühstück sehr spährlich, wenig Auswahl. 45 min vor Ende waren mehrfach weder Brötchen noch Brot vorhanden, nur noch Toastbrot, auch keine Salatblätter usw. mehr. Buffet lieblos angerichtet. Einrichtung kantinenmäßig, keine Tischdecken oder Platzdeckchen. Man musste selber eindecken (4 Sterne???) Das Geschirr wurde schnell abgeräumt, aber die Tische wurden NICHT abgewischt, so dass der Nachfolger mit den Krümeln des Vorgängers am Tisch saß. Das Hotel wurde von mir wegen der Nähe zur O2 Arena (500m Luftlinie) gebucht. Verschwiegen wurde allerdings, dass durch eine Bahnlinie ein rieser Umweg entsteckt: kürzeste Strecke zu Fuß 1,5km! Parkplatz unbedingt vorher reservieren! Es gibt einen kleinen kostenlosen Parkpatz in der Nähe. Sehr ärgerlich: Wegen einer Veranstaltung zahlte ich doppelt so viel wie üblich!

Self

10/10

Exceptional

08 Feb 2026

Attilio

Tutto ottimo

Partner

2/10

Poor

07 Feb 2026

BÜLENT

Hırsızlk oldu. Arkadaşımın ayakkabıları çalındı

Partner

8/10

Excellent

02 Feb 2026

SOFIE

Rigtig fint hotel til prisen. I nem gåafstand fra et par restauranter og kiosker. Hjælpsomt personale. Der var ikke strygejern på værelset, men det kunne lejes i receptionen. Der er lidt lydt, så man kan høre når folk går rundt på gangene og lukker deres døre.

8/10

Excellent

09 Jan 2026

Volker

Außer dass die angebotenen Optionen Sauna und Pool kostenpflichtig waren, obwohl hierauf nicht ausdrücklich hingewiesen worden ist, waren wir trotz des nicht so schönen äußerlichen Eindrucks zufrieden mit dem Aufenthalt.

Leisure Partner

2/10

Poor

07 Nov 2025

Michael

De vier sterren komen zeker uit vervlogen tijden. Douche was stuk, wc was stuk, kamer stonk enorm, veel bruine vochtplekken van lekkage, luidruchtige koelkast, kussens met vlekken; ontbijt zeer karig kortom zeker geen 4 sterren en zal zelf een ander hotel boeken volgende keer.

Business

2/10

Poor

03 Nov 2025

Michel

Chauffage déficient dans la chambre et en sus absence de toute couverture d'appoint.
Et à cela s'ajoute une publicité mensongère car j'ai choisi cet hôtel en raison de la présence d'une piscine dont il n'était à aucun endroit de l'annonce précisé qu'elle était facturée et même abusivement surfacturée.

Self

4/10

Poor

23 Oct 2025

Manuela

Es gab keine Parkmöglichkeiten, nur an der öffentlichen Straße.
Das Personal konnte nicht sagen, wie hoch die Parkgebühren sind.
Das Zimmer war nur nötigst geputzt. Haare im ganzen Bad.
Der Putz fällt von den Wänden.
Die Tapete löst sich von den Wänden.
Im Bad sieht man den Rigips. Die Fugenmasse fällt aus den Fliesen

Die Bilder im Netz sind absolut nicht aktuell

Leisure Partner

6/10

Pleasant

07 Oct 2025

Lisa

Das Personal war freundlich. Die Zimmer sind etwas in die Jahre gekommen und bräuchten hier und da eine Renovierung. Parkplätze sind auf 5 begrenzt für das ganze Hotel und nur gegen Aufpreis möglich.
Verkehrsanbindung zum Bus ist nah gelegen. Das Frühstück war in Ordnung, aber nicht abwechslungsreich.

6/10

Pleasant

05 Oct 2025

Sandra

Zum übernachten reicht das Hotel völlig aus. Es ist sauber. Frühstück ist eher bescheiden, aber war für uns nicht schlimm... In Prag kann man ja Essen gehen 😉Parkplatz unbedingt vorher im Hotel reservieren. Sie haben wenig verfügbar.

Leisure Friends

8/10

Excellent

05 Oct 2025

Julia

Parkplätze sind eng, Zimmer ist soweit sauber, haben ein paar Käfer gefunden, Personal ist nett, Frühstück ist begrenzt und schmeckt mittelmäßig

Leisure Partner

8/10

Excellent

05 Sep 2025

Jens

Udmærket sted.

Leisure Friends

2/10

Poor

01 Sep 2025

Shahab

Hello
I stayed for 1 week. What was not good for me was the tax payment on the first night even though I had no prior notice,
2. The sheets were not changed in 1 week.
3. I paid 10

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Daniel

Affordable and decent, but certainly not the self-proclaimed four stars. Two busses connect you alright to tram and metro but walking is not a pleasant alternative. While o2 arena is close, walking there takes you 25+ minutes. Bus is not much quicker but avoids walking along a busy road, however it's not too frequent.

Breakfast was below average, with instant coffee from the machine and some choices of tea bags. Ham and cheese, bread rolls and toast, also yogurt and cereals. Not a bad experience but not many options and not a four star buffet.

Our room was not cleaned during our stay besides swapping towels. We didn't mind much, as it was initially cleaned alright but with excessive use of some source of fragrance that kept us awake the first night. So gladly, this was not repeated while we stayed.

Not too much of a bumber but worth mentioning is the broken toilet seat and broken showerhead holder.

All of this was fair enough if you need a place to crash and ignore the four star impression and focus on affordability. Especially with two kids, alternatives are rarer and get pricy quickly.

Leisure Family_with_children

6/10

Pleasant

08 Aug 2025

Lennart

venligt personale

Venligt personale,ok morgenmad,eneste minus var værelset,et ovenlys vindue og et skrå vindue placeret så højt,så absolut ingen mulighed for at kigge ud og se den ellers flotte udsigt.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Kizhan

Fantastisk, rent og pænt.

Partner

8/10

Excellent

27 Jul 2025

MARC

Prague de mes amours

Superbe.

Self

10/10

Exceptional

12 Jul 2025

carsten

Super dejligt sted og fantastisk personale ❤️

Rigtig dejligt sted, vi havde et skønt ophold der. Helt fantastisk personale, god humor og hjælpsomme langt udover det forventelige. Altid klar med hjælp, uanset som det var i huset eller hjælp til uber eller bare guide til handle muligheder eller spisesteder. Og lækkert med en pool man kan leje på time basis. Helt klart den bedste anbefaling fra vores lille familie, og vi kommer helt klart tilbage, på gensyn..

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

Uwe

Das Hotel ist schon recht abgewohnt, Zimmer und Bad waren aber sauber.Das Frühstück war mittelmäßig.

Leisure Partner

8/10

Excellent

09 Jun 2025

Gerhild

Sehr sauberes und grosszuegig bemessen es Zimmer. Ausstattung: Wasserkocher, Kühlschrank, besser: Gefrierschrank, Tresor: kaputt.

Leisure Self

4/10

Poor

21 May 2025

Marc

This is a cheap hotel but nonetheless towels can be clean and in order .
Poor quality in breakfast and the coffee was not a real coffee….
Would not booking again !

Business

8/10

Excellent

16 May 2025

Holger

Hotel soll 4 Sterne haben reicht aber nur für max 3
Zimmer im 5. Stock sehr alt
Frühstück ist ok
Zentrale Lage

Business

2/10

Poor

10 May 2025

Ilona

Diese Hotel ist nicht zu empfehlen. Wir wurden mit einem kurzen Hallo an der Rezeption empfangen. Während der Rezeptionist mit dem Scrollen auf seinem Handy beschäftigt war, fühlten wir dann mal die Anmeldung aus. Also ein sehr unfreundlicher Empfang. Das Zimmer ist in die Jahre gekommen. Die Wände sind schmutzig, der Teppich mit Flecken übersteht. Die Holzbetten knacken. Die Wände sind so dünn, daß man deutlich hören kann, wenn sich im Holzbett im Nebenzimmer einer dreht. Geschweige denn andere Tätigkeiten vollzogen werden, bei den man denkt man liegt genau daneben. Mit 4-Sterne hat dieses Hotel gar nichts zu tun. Keine Ahnung, wo diese Bewertung herkommt. An der Rezeption hängen noch Auszeichnungen. Die jüngste ist von 2018 mit 4 Sterne Hotel. Allerdings ein ganz anderer Name. Den Wellness Bereich muss man pro Stunde zahlen. Was dafür spricht, dass das Hotel eher einen Stundenhotel oder Hostel zugeordnet werden sollte. Auf Grund des Zustandes des Zimmers haben wir uns den Wellness erst gar nicht angeschaut. Pool und Sauna stündlich für 300/400 Kronen abzukassieren, war noch nicht mal dem Hotelnamen \"Relax Inn\" tragbar. Für uns alles unverständlich. Das Frühstück wurde von einem gestressten Mann betreut. Die Tische waren voll mit benutzen Geschirr und Abfällen. Angebot des Frühstücks war sehr gering und von der Qualität niedrig angesetzt. Ich hatte 3 Nächte gebucht und im Voraus gezahlt. Allerdings haben wir direkt nach dem Frühstück ausgecheckt und keine Erstattung erhalten

Leisure Partner

10/10

Exceptional

24 Apr 2025

Stela

Ich kann weiter empfehlen. PERSONAL war hilfsbereit und freundlich

Leisure Family

4/10

Poor

22 Apr 2025

Serdal

Der junge Mann an der Rezeption war sehr hilfsbereit und nett,
Das Doppelbett bestand aus zwei Einzelbetten do dass der Rahmen hervorstand und man getrennt voneinander schlafen musste.
Zum Frühstück gab es kalte gekochte Eier. Die Eier waren direkt ausm Kühlschrank würde ich sagen . Richtig schön eiskalt serviert! Nur ein Personal war für die Küche zuständig.

Leisure Partner

8/10

Excellent

18 Apr 2025

Thorsten

Nach anfänglichen Schwierigkeiten war es ein schöner Aufenthalt mit einem guten Preis-Leistungs-Verhältnis

Leisure

10/10

Exceptional

25 Feb 2025

Verified traveler

Recomendación total!

Espectacular! Nos gusto absolutamente todo.

Friends_and_family Family

8/10

Excellent

25 Feb 2025

Maksym

An sich alles in Ordnung, aber am Anfang sehr ätzender Geruch im Zimmer es roch nach einer Chlorartigen Reinigungsmittel sodass man Lüften musste und draußen zu kalt war. Also etwas eigenartige Einladung. Zimmer nicht renoviert, an einigen Stellen platzt die Farbe ab. Sonst Fernseher ist da, Wellness leider nicht benutzt. Ach so und Essen muss im kleinen Kühlschrank aufbewahrt werden, sonst kommen ganz viele Ameisen aus dem Teppichboden, trotz 2.Etage.

Friends_and_family Family

2/10

Poor

23 Feb 2025

Maria

Spa fredda e a pagamento nel profilo non viene detto, acqua della spa fredda e idromassaggio non funzionante, colazione molto povera e non variegata, letti scomodi e camere veccie

Partner

10/10

Exceptional

23 Dec 2024

almedin

Super fin hotel, især til pengene, det er rent og pænt, og med egen bil så er lokation rigtig fin

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Mateusz

Zwei Nächte in Prag

War ganz nett. Für ein 4 Sterne Hotel war das Frühstück aber sehr schwach und monoton. Sehr nahe am Bahnhof daher hat man auch die vorbeifahrenden Züge gehört. Die Zimmer waren allerdings sehr sauber und die Bedienung war fabelhaft;)

Business