Name: Quality Inn White House
Address: 354 Hester Drive, White House, 37188, US

6/10

Pleasant

17 Jul 2026

amber

The breakfast was so basic and never changed at all during our four days there. They really need to add some hot items or even some hard boiled eggs or microwavable breakfast sandwiches. The fruit selection was nil. The same 7 or 8 apples sat in the bowl and looked like they were just going bad. There were no bananas, or oranges. It seemed like they were trying to save money on the breakfast options for sure. The hotel was very quiet. The pool was not always open and did have dirt on the bottom and bugs on the top. The towels were replaced but no new soap, so had to use the same little bar of soap for the four days, for four people. TV channels were excellent. The A/c worked well, even if a little loud. The value was good and the room was clean and spacious enough for all of us. Staff was helpful if you asked for something but not overly friendly or talkative, which is fine just don't expect a lot of greetings. The location is great-Cracker Barrel is just steps from the room.

Family_with_children

10/10

Exceptional

29 Jun 2026

Kelley

The rooms were very clean and the staff were very nice and helpful. The only disappointment was the breakfast. We miss the eggs and protein

Family

10/10

Exceptional

26 Jun 2026

Tammy

I was a little nervous booking a room at a Quality Inn from past experiences, not this same hotel. But we were driving home from Florida with a small dog and just needed a cheap place to sleep for the night. I am so glad we tried this Quality Inn! The room was really clean, fast easy check in and friendly staff. Very comfortable and safe area with lots of restaurants really close.

Pet

10/10

Exceptional

24 Jun 2026

John R

Thank you!!

10/10

Exceptional

21 Jun 2026

Lorraine

Perfect for our overnight purpose. Room was very clean, parking great. “Hot breakfast” was a little disappointing, but for the price we paid it was adequate.

Friends

6/10

Pleasant

19 Jun 2026

Rodney

Room smelled clean. Desk clerk was good. Worn, older looking facility. Bathroom toilet needed resealed with putty. Otherwise bathroom was clean. I had to obtain more shower gell at front desk as the dispenser was empty. The pool was in real need of repair. Concrete was broken near the steps which go into the water. Large chunks of the concrete pool edging were laying on the side of pool. Several of the broken pieces were on the pool bottom. Many dead insects in water. Breakfast was advertised as hot food which in reality was a waffle maker. You could make toast but I would not call it hot breakfast. Minimal but ok for a quick bite with cereal, apples, yougart, oat meal packets and mini muffin. Desk person was competant and cordial. Pretty inexpensive so it is a trade off. Cracker Bartell within walking distance which is nice.

Family

10/10

Exceptional

18 Jun 2026

Stuart

Great place close to 7 brew

Family

8/10

Excellent

14 Jun 2026

Charles

Just an overnight stay off I-65. I wished ther was an additional hot item for breakfast.

Partner

10/10

Exceptional

14 Jun 2026

Wanda

Room was clean and comfortable. Staff was friendly. Very pleasant stay.

Partner

10/10

Exceptional

14 Jun 2026

Bonnie

Clean room, great location, staff not overly friendly. Breakfast was very lacking, pancakes, bread, cereal.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Mariah

The room was clean but had a lingering Lysol smell. The property was nice. We didn’t use the pool but others were enjoying it. The top cover on the bed had some stains that were very apparent, which is the reasoning for the missing star for cleanliness. Otherwise good. Just needed somewhere to rest for a few hours. Did not stay overnight.

Self

8/10

Excellent

04 Jun 2026

Jason

Clean rooms, great location. Beds were a little uncomfortable. But other than that a great stay.

Partner

8/10

Excellent

19 May 2026

Shamie

Staff accommodating-Rooms clean- basic breakfast every morning- plenty of parking
Felt safe during my stay

Self

8/10

Excellent

03 May 2026

Courtney

Room was clean, beds were comfortable. Quick check-in/check-out. Staff was kind. Small breakfast, mainly continental but they do offer waffles. There was construction going on in rooms around ours but it did not affect our stay at all.

Friends_and_family Family

8/10

Excellent

30 Apr 2026

David

Breakfast was blueberry muffins. They were good.

Partner

8/10

Excellent

30 Apr 2026

Amy

Tv works but no channels because Xfinity had been down for 3 days before we checked in. But by the second night they got it fixed. We had a Roku so we used WiFi to watch tv. Walk in shower needed curtains because water was all over floor in handicap room . Asking for some one to get hurt . Otherwise everything was good.

Partner

10/10

Exceptional

26 Apr 2026

Joshua

Clean.. Easy and friendly check in/staff.. Very good for the $$

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Deborah

Television didn't work in the room, breakfast is VERY minimal and not sure if its because it is an old hotel with thinner outside walls, but it was very noisy with parking lot trucks revving up and traffic in area.

Partner

8/10

Excellent

19 Apr 2026

Anissa

Room was somewhat newly remodeled and clean. The breakfast was pretty standard for a budget motel.
If you get a room facing the highway you will hear the noise and the lights are bright and come in through the curtains.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Richard

just a bit noisy for me

Self

10/10

Exceptional

07 Apr 2026

Justin

Great price for a quick stay for rest.

Self

8/10

Excellent

05 Apr 2026

Kelly

Clean room and friendly staff. No gluten free breakfast options. Lights kept flickering. Ice machine didn’t work on 2nd floor. Good for budget conscious travelers.

Friends_and_family Family

4/10

Poor

23 Mar 2026

Curt

The beds were clean and comfortable. Everything else seemed to be falling apart. We were there long enough to sleep and eat breakfast, then we left. Breakfast was very minimal. They do have the waffles you can make which are good. Other than that there was cereal, yogurt, bread, mini muffins and bagels. Overall I would not recommend this hotel.

Family

10/10

Exceptional

15 Mar 2026

Margaret

Clean room. Friendly staff.

10/10

Exceptional

07 Mar 2026

Alexander

perfect stay, kind host for check-in, even late at night

Self

8/10

Excellent

03 Mar 2026

Kaiya

Overall the hotel was nice for the price . Room was spacious had all of the basic amenities you’d need . Would definitely stay there again if i’m in the area. There’s a walmart across the street and plenty of food places nearby .

Partner

2/10

Poor

29 Dec 2025

Jessie

Dark lady Indian with a dot very bad attitude for service she was very snappy asking question or when asked she wasn't clear on explanation
I asked her what her deal was she said nothing
I said who pissed you off

Business

10/10

Exceptional

27 Dec 2025

William

As described

Leisure Partner

10/10

Exceptional

21 Nov 2025

Janel

Nice, clean, friendly. Will stay here again.

6/10

Pleasant

18 Nov 2025

Charlotte

Didn’t receive refund for “incidentals”.

Business_and_leisure Pet

10/10

Exceptional

13 Nov 2025

Hanmei

Pretty great for a quick low budget stop during my road-trip. No complaints.

Self

10/10

Exceptional

12 Nov 2025

Michael

Clean stay

Leisure Self

6/10

Pleasant

03 Nov 2025

Tom

Not a great experience. We found a moldy piece of pizza that was left in the microwave. The ironing board was broke and had to be replaced. The lampshade between the beds had black spots on it. Possibly mold? The staff took care of these issues after they were brought to their attention. The complementary breakfast was very disappointing as well. A few tiny muffins, plain bagels and apples. You did have the option to make a waffle if you wanted something hot.

Business Family

8/10

Excellent

19 Oct 2025

Samuel

The parking lot was safe enough. We had no concerns for our vehicle. The staff was polite and the room was clean. Although the bedding and carpeting were nice, the toilet seat was very loose and the tub drain cover was lying loose in the tub. There were plenty of clean towels. There was no shortage of tissues or toilet paper which we have encountered at inns. The weather had a dramatic change with outside temperatures dropping so we had no need of either air conditioning or heat.
We enjoyed our stay and will book again next time we are in White House.

Partner

10/10

Exceptional

12 Oct 2025

Jeff

Excellent

Partner

4/10

Poor

11 Oct 2025

John M.

The hotel did not have a record of my reservation. They made me re-book it directly through their hotel. As a result, I had to contact Expedia in order to request a refund for my pre-paid reservation

Business Self

10/10

Exceptional

28 Sep 2025

Crystal

This was my third stay here. I was skeptical about booking again, but unfortunately it was the most affordable in the area, so I did. We have been assigned the exact same room every time we have booked. Why?? The room stunk until we got the ac going and it started cooling off. That seemed to help with the smell. The bathroom layout of ridiculous! Whoever came up with that concept must have been delirious at the time! The bathroom door barely missed the toilet when being opened and closed. The toilet is LITERALLY against the wall! It was awful to say the least. The water goes in the floor when showering not sure what the deal was with the shower curtain! Over all, the property itself was clean but they really need to fix the bathrooms!! I think the next time I come to White House, I will just suck it up and pay the difference for another hotel.

Leisure Family_with_children

6/10

Pleasant

20 Sep 2025

Jonathan

Need more renovations for sure especially in the bathroom area. But felt safe and secured. Really super bright lights and a bunch of security cameras. Felt safe leaving my vehicle there.

Business_and_leisure Friends

8/10

Excellent

12 Sep 2025

Luis

Clean rooms. Seemed like they were updated recently. Only issues with room was a high rising/slow draining toilet (it flushed, but the first use it seemed like it was going to overflow) and tub drain stopper didn't function without propping it up with a plastic wrapped soap bar.

10/10

Exceptional

09 Sep 2025

Stephen

I didn’t like the fact there was a pool advertised yet it wasn’t open. There was a hot breakfast advertised on their sign in front of the establishment showing bacon and eggs but the only thing hot was toast and waffles.

Leisure Self

6/10

Pleasant

05 Sep 2025

Brianne

Breakfast was not hot like featured. Only hot thing was waffles.
And we soley picked this hotel for the outside pool and when we arrived friday night it had already been closed for the season. We stayed over labor day weekend

Leisure Family_with_children

6/10

Pleasant

05 Sep 2025

Donna

The staff was very helpful and moved us to a better room when we needed it. the first room smelled like weed.

Leisure Family_with_children

8/10

Excellent

19 Aug 2025

Crystal

Okay stay

Check in was fine. Breakfast could be much better. Bathroom needs more cleaning. Wifi stopped working in the morning and I had to ask twice to get a code for it. Customer service could be improved!

Friends_and_family Family

2/10

Poor

16 Aug 2025

Michael

Room 224, was not renovated like the pictures. IT was all green from the early 80s. The room was in disrepair, had holes in the wall of the bathroom area. The 'non-smoking' room was clearly heavily smoked in with the smell of pot. The skunk-weed smell was horrific. I had to sleep in my car. Also the smoke detector had been torn off the wall. The staff member moved me to room 226 the following morning - which looked a bit more like the pictures with the grey and brown motif. It also had the smoke detector torn off the wall, was in disrepair and I had a roach friend that would scamper under the grout behind the sink when I would turn on the lights....nice... This hotel isn't safe. It was quite a terrible experience. I haver no clue how this hotel has a 7.4 rating. I would guess hotel owners are posting false reviews to get the rating higher. Expedia tried to reach out to the management and Quality Inn dodged their calls and refused to return request. Stay at the other hotels nearby this place is garbage, and that actually is insulting to garbage. I have the experience fully documented with images.

Business_and_leisure Self

6/10

Pleasant

10 Aug 2025

Teresa

We enjoyed our stay overall and the pool is excellent! Decent coffee ,waffles were great ! Would be better with eggs an sausage or bacon..we stayed for 5 nights an beds were comfortable..a few complaints tho..they lied told us a man was coming to clean the pool but really they were drying out their homemade shells that they eat an were surrounding the entire pool with their shells laid out ...not cool..why not just tell us the truth? So we walked out back to the Holiday inn an thankfully they let us swim in theirs...then after check out I noticed on my credit card that we were charged $48.48 for something...so I called them an they claim they didn't charge anything extra..told me I have to take it up with my credit card company when it clearly has a charge from Quality Inn..Also they come and clean your room daily which is nice BUT I have a candle missing from my Cracklebarrel shopping bag! I bought 2 of the same nice big Yankee candles and came home with 1! For those reasons I probably would not stay here again

10/10

Exceptional

25 Jul 2025

Brian

All good. Beds were comfortable and room was clean.

4/10

Poor

10 Jul 2025

Ramakrishna

budget hotel if you are just travelling by or just for over night stay, get refresh and proceed with your journey.

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

Monty

Property has gone down hill since my last stay, comparable to Motel 6.

Leisure Family

10/10

Exceptional

01 Jul 2025

Brittany

Perfect for a middle stopping point on vacation, clean and conveniently located.

Leisure

10/10

Exceptional

16 Jun 2025

Jeff

Great place

Partner

4/10

Poor

29 May 2025

Scott

The front desk checked us out after 1 day of stay, luckily our already paid for room was still available.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Charles

Very happy with Quality Inn at Whitehouse. So much better than previous motel stayed in near this location. Will definitely use again!

Leisure Self

10/10

Exceptional

19 May 2025

Richard

The staff were very friendly and helpful.

Leisure Self

10/10

Exceptional

12 May 2025

Scott

Nice mid price hotel

We've stayed here several times on our way to Cincinnati. We keep staying here because the hotel is clean, the parking lot is well lit and the area is walkable.

Partner

6/10

Pleasant

05 May 2025

Shelia

Not terrible

It was ok for the price, but not somewhere I’d stay again.

Self

4/10

Poor

03 May 2025

Lawrence

poor maintenance

10/10

Exceptional

27 Apr 2025

Anna

It was a quick and easy check in. We felt safe and the room was clean!

Friends

8/10

Excellent

12 Apr 2025

Stephanie

Hotel stay

We stayed at this hotel on our way to Illinois. It was clean and comfortable and the hotel employee was very helpful and friendly.

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Hywel

Excellent value for money, motel style accommodation but cleaned daily and good service from reception.

Business_and_leisure Self

10/10

Exceptional

06 Apr 2025

Verified traveler

Good Stay

Quick stop to just sleep. Nice and clean, no smell. Perfect for what we needed

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Charles

This older Motel was tastefully redone and updated. The rooms were very clean and the beds were new and comfortable. Thanks for a good nights stay.

Leisure Family

6/10

Pleasant

30 Mar 2025

Verified traveler

Did the job

Parts of the tub and showerhead were in disrepair. The breakfast offering was pretty limited. But this was a clean and quiet place for us to crash during our road trip.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Erika

Fast wasy check in

6/10

Pleasant

28 Mar 2025

andrea

Encontramos una cucaracha en el bano

10/10

Exceptional

26 Feb 2025

Sharon

Check in person was very froendly and helpful

Partner

10/10

Exceptional

19 Feb 2025

Thomas

stayed 1 night on way home from FL, staff was accomodating and placed us on 1st floor, mattress was comfortable, did not do breakfast as the 'hot' is waffles and oatmeal..must be standard across all quality inns..they need to up their game in breakfast options. overall we were content with our stay and would not be opposed to staying there again

Leisure Partner

10/10

Exceptional

09 Feb 2025

Ketina

The room was really clean, love that it had a refrigerator in microwave. The only thing i didn't like was the toilet paper holder comes out of the wall. And the stool to close to the wall and door.

Friends_and_family Family

8/10

Excellent

01 Feb 2025

Mohamed

Quite

8/10

Excellent

29 Jan 2025

Sharon

Was very nice, breakfast was also good

Partner

10/10

Exceptional

27 Jan 2025

MICHAEL

.

4/10

Poor

12 Jan 2025

Lawrence

Paint peeling in room
Shower head was bad
Broken window on other room covered with cardboard it snow and no one plowed the yard
Will never book a room there again
And I feel they have low income families living there

Business_and_leisure

10/10

Exceptional

31 Dec 2024

Darryl

Rooms appeared updated. They were very clean. Was an excellent place to stay when you need to pull off the road and sleep for the night.

10/10

Exceptional

29 Dec 2024

Katherine

Nice place.

Leisure Self

10/10

Exceptional

21 Dec 2024

Maya

Very clean, welcoming, and helpful. After our key didn’t work the staff quickly helped us and solved the issue.

Leisure Partner

4/10

Poor

18 Dec 2024

Connie

The room was dirty. Stuff under the bed, hair in shower drain, oily handprints on headboard and urine smell on chair. It was awful. Three other cars were leave ng at 4 am that says a lot. We did not expect luxury but we did expect cleanliness! I will never stay at a Quality Inn again

Friends_and_family Family

10/10

Exceptional

26 Nov 2024

Ken

-

2/10

Poor

22 Nov 2024

Dominic

Weekend Family Trip

My family was in town for a football tournament and the customer service was terrible. The hotel was booked with football players therefore tons of kids were staying. The staff was constantly telling us we needed to be quiet even when we weren’t being loud and it was the late morning/early afternoon time. It also felt like the staff was constantly walking by our room and trying to snoop. The room was not very clean. The bedding needs to be updated, it had stains and tears on both beds. Our friends in other rooms saw multiple bugs on surfaces. We would not stay again, not even for one night.

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Darianna

I liked how nice the staff was to me and my kids. Came and helped whenever I needed it. Breakfast was good with a waffle maker that my son loved. Only dislike was the bathroom. The shower head was spraying everywhere but you could tell it had been repaired a few times so I wouldn’t count that against them. Would definitely stay here again.

Business_and_leisure Family_with_children

2/10

Poor

17 Nov 2024

Brittany

Awful

Horrible experience! We were here for a football tournament in town and the staff was awful to our children. The breakfast literally sucked. Part of our group had ROACHES in their room! Refused refund just moved them to a new room. Staff didn’t leave new towels during housekeeping and was rude when we asked for more. Just take my advise and don’t stay here!

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Edward

family trip

Clean room. The only drawback was the strong smell of cleaning products. Odor disapated when outside door was opened for several minutes. Excellent mattresses. Room was very clean. This was not our first stay here.

Friends_and_family Family

2/10

Poor

08 Oct 2024

Ram

I got ripped off by this hotel, I made a prepaid reservation because I needed to get some sleep after a long drive, when I checked in they wanted me to make $100 deposit, I told the lady that was the first time I heard about that deposit and I did not have funds to do it, she refused to give me a room, so I lost $77 because she said they don’t refund after 4:00pm and besides that I made the reservation through Expedia. I don’t recommend this place at all.

Business Self

10/10

Exceptional

04 Oct 2024

Breanne

Beds were soooooo comfy!!!!

Self

4/10

Poor

06 Sep 2024

Patricia

The room smelled pretty bad …stained bedspread and stained chair…tub did not appear to be that clean…we also had a moth in the room!

8/10

Excellent

06 Sep 2024

Vickie

I like that the staff was friendly. The room was clean whenever we asked for anything. They were sure to give it to us. Staff has a smile on their face, each and every day and Helping with your needs plenty of places to eat. I really enjoyed myself and would recommend, this place to others and I will be back again

Business_and_leisure Partner

6/10

Pleasant

29 Aug 2024

Brittany

Room was okay. Had a smell and just could use a deep cleaning.

Leisure Friends

8/10

Excellent

12 Aug 2024

Amy

Hotel could use updated. The mattress covers were stained or not clean.

Friends_and_family Family

2/10

Poor

12 Aug 2024

Lindsay

The rooms stunk, not clean good

Leisure Family_with_children

10/10

Exceptional

02 Aug 2024

Tracy

Everything was great

10/10

Exceptional

27 Jul 2024

Stacy

Absolutely the best hotel I’ve been to in awhile. I travel often and so many places are sub par, this was clean, quiet and the staff was so helpful and friendly.

Leisure Partner

8/10

Excellent

11 Jul 2024

Cheryl

This Quality Inn was well located for our travel. It was very quiet.

Leisure

6/10

Pleasant

03 Jul 2024

Elleen

Clean and convenient

Leisure Family

4/10

Poor

26 Jun 2024

Adam

It was not all that great the ac didn't work good the bathroom was not clean even had pubic hair in the bath tub from the previous guests

Friends_and_family Family

8/10

Excellent

19 Jun 2024

Steve

Much cleaner and better taking care of than I expected. I certainly would stay again.

Leisure Family

2/10

Poor

16 Jun 2024

Maranda

There was vomit on our bed sheets, but they finally gave us a different room. Breakfast was gone by 6:15am.

Leisure Pet

10/10

Exceptional

14 Jun 2024

Reginald

Nice comfortable stay

Leisure Family

10/10

Exceptional

14 Jun 2024

Elizabeth

Clean room great value

The room was very clean and comfortable. We will definitely stay again when we are in the area.

Friends_and_family Family

8/10

Excellent

09 Jun 2024

Kenton

Room was recently renovated. New carper and paint. Good value for a quick nights stop over while driving home.

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Jennifer

Good value

It’s not fancy, but is clean and comfortable. We stay here while visiting family that lives in town. The staff here are very kind and professional. Good for the value.

4/10

Poor

31 May 2024

Mary

The Manager checked me in swiftly and the room was very clean. Unfortunately, a family used a charcoal grill situated directly across from my room. The fumes from the ignition fluid and burning charcoal came directly into my room and made my throat burn and soaked my clothing with the smell. The manager came 30 mins. after I called but by then I had used my ice bucket to douse the coals which where left unattended. I think it is dangerous and wrong for the Quality Inn to have the grill available. The people who used it left a mess with paper and food scattered everywhere. If choosing this location, make sure you know where your room is prior to scheduling.

Business_and_leisure Pet

6/10

Pleasant

17 May 2024

Debbie

I didn't find the property very well taken care of. I had to ask for everything that I needed. They did not clean the room unless I said I needed new towels. And then they replace the towels and that's it. They never resupplied any of the coffee. The continental breakfast is all carbs. They should have some hard boiled eggs or some type of protein for people that can't eat just carbs. I returned to Florida with a really bad cold. I wonder how many germs were in that room. And the TV was awful. The viewing was bad they should check on the TVs to make sure that the picture is clear to see.

Business Self