Name: King Evelthon Beach Hotel & Resort
Address: P.O.Box 61415, Paphos, Cyprus, Paphos, CY

King Evelthon Beach Hotel & Resort

Cyprus · Cyprus

P.O.Box 61415, Paphos, CyprusView location

100 reviews shown

8/10

Excellent

27 Jul 2026

Diana

The swim up room is excellent

2/10

Poor

15 Jul 2026

Kfir

The hotel has some real strengths, but unfortunately the overall experience was disappointing.

The rooms are modern, spacious, and well maintained, and the pool area with the adjacent water park is excellent. It was definitely the highlight of our stay.

The biggest downside is how restrictive and money-oriented the hotel feels. I’ve stayed at many all-inclusive resorts, and this is the first time I’ve received such a long list of extra charges and limitations. If you arrive before check-in or leave after check-out, you’ll have to pay €50 just to receive a wristband for basic services like drinks, meals, or even a pool towel. Even early access to a ready room costs an extra €50.

The water park is also disappointing in its policies. Only all-inclusive guests can enter, and even them are not allowed to bring any drinks inside, not even water or baby water. Instead, you’re expected to buy drinks from the bar inside.

The food was another weak point. Breakfast had very limited variety, while lunch, dinner, and snacks offered more options but the quality was below average. Most of the meat was dry, and there weren’t enough fresh vegetables or salads.

This hotel has great potential thanks to its rooms and pool facilities, but the overly restrictive policies and constant extra charges really hurt the experience. Unless you find it at a significantly lower price than comparable hotels, I’d recommend looking elsewhere.

Family_with_children

6/10

Pleasant

12 Jul 2026

Jasmine

Room size and balcony good however the aircon was not very powerful.

Pool a great size but it does get very busy, sunbeds around the pool go quickly but there’s plenty on the lawn area.

No flexibility for early check in. This would have been useful for people visiting from on island. Arrived at 12 and we were able to use the pool but still offered no flex on whether the room would be available before 3 which meant no all inclusive. It would be a waste of half a day if we didn’t arrive early.

Gym and spa facilities very good.

Messages sent from the Hotel.com app were not responded to.

On their information they provide at check in the mini bar is filled upon arrival, which is a nice touch HOWEVER the staff member who delivered the items disregarded the DND sign and used his key card to enter the room.

Partner

8/10

Excellent

10 Jul 2026

Lee

Likes - lovely food, room was nice and spacious, gym very well equipped, staff polite. Always managed to get a sun bed at pool.

Dislikes - evening entertainment was poor. No
Atmosphere or buzz at all. The bed was meant
To have a double bed but it was 2 singles pushed together so wasn't very romantic! Shop on site is expensive and quite limited.

Partner

6/10

Pleasant

09 Jul 2026

Michalakis

The hotel is in need of renovation. The rooms urgently require maintenance, and the common areas are in poor condition. Only the swimming pool is well maintained. The food is excellent, but the restaurant has an unpleasant smell. The hotel is also very crowded and noisy

Family_with_children

8/10

Excellent

27 Jun 2026

Mark

Overall a very nice hotel . Check in was excellent and we deffinately got the wow factor when got to the room and saw we must have been upgraded and was in a swim up room.
Room was a good size and nice and clean nice to get a few free drinks in the fridge . Only downside to this was after first bottle of water you had to pay for any extras and Tea and coffee didn't get refilled . Nice to get a bathrobe and slippers .
Bathroom looking a little tired now but Overall pleased with the room.
We was half board . Food was good and excellent choice although its a big hotel there was always plenty of tables free .
The only downside to this hotel is staff . Why are the majority of staff looking fed up.and no interest in the job or their customers?
Customer service needs addressing. Would also be nice to have a bottle of water daily I room tea and coffee replenished and a Iron and ironing board .

8/10

Excellent

20 Jun 2026

Alexander David

Partner

10/10

Exceptional

19 Jun 2026

yahaloma

is very nice we love this stuff good food location

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Wojciech

All as expected, good place for families

Friends_and_family Family

8/10

Excellent

18 May 2026

Liz

Stunning location, lovely Reception and balcony with view. Lovely pool, good gym. Lovely promenade and sea access. Nice room, slightly small. Misses a few key 5 * points - ordered a drink on arrival…once poured asked to pay as all inclusive check-in was 10 minutes later. Very strange. No pool towels distributed after 5pm - no discussion. Food distinctly average, white wine was terrible.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Kevin

This holiday was an extra one for us so we didn’t research much about the hotel/surrounding area. We also travelled out of season in April so A La Carte restaurants were closed and the outdoor pool was very cold! Our room was spacious, clean and easy to access on level 1. Took a while each day for house keeping to clean our room (sometimes 5pm) so not always easy to go back to the room to relax in the afternoon if it wasn’t done. Buffet style food everyday, although fresh and nicely presented (especially the salads), did get a bit samey. The walks along the seafront were easy and flat and the bar area by the outdoor pool was kept clean, Natasha one of the bar staff always had a smile for you and very accommodating. Likewise the waiting staff in the restaurant, very friendly and helpful.
There was an incident in the outdoor pool and if it wasn’t for a guest member (nurse), there would have been a fatality. No medical equipment (defribulator, oxygen etc) was visible and the lifeguards were not paying attention to the pool, therefore, took ages to respond.
The manager Anthony did take the incident seriously and hopefully will now take steps to better train lifeguards and position them for better viewing of the pool (not on the bridge and no mobile phones)
It will not stop us from returning or recommending to family and friends. However, we will be highlighting not to rely on other people for safety around any pools.

Partner

8/10

Excellent

22 Apr 2026

Ray

Room was very clean ,
Loved the violinist
Would definitely stay here again.

Partner

8/10

Excellent

17 Apr 2026

Naziana

Had an enjoyable time at King Evelthon. The only downside were the reception staff who were not at all helpful. Everything else was really good.

Family

8/10

Excellent

16 Apr 2026

Craig

Great hotel for the price we paid — and that’s the key point - it isn't worth over the top pricing, but a deal if you can find it. Everything was well maintained and finished to a good standard. It’s not a 5-star experience where everything goes above and beyond, but everything is clean, functional, and the food is good. There’s just no real “wow” factor.
The room was very clean, with a few minor signs of wear and tear. The standout feature of the hotel is definitely the pool and the balcony overlooking the sea — that’s where you get the best experience.
The staff were friendly, and parking was easy and convenient with lots of spaces.

Partner

8/10

Excellent

09 Apr 2026

Ray

Beach view from balcony was good . Good selection of food in restaurant at all times .
In upper hallway / landing areas of central part very bland . Although carpet fitted needs something like scattered chairs , sofas and pot plants to break area up .
Overall though very satisfied even though weather very changeable .

Partner

10/10

Exceptional

21 Mar 2026

Darren

Lovely hotel and staff were amazing. Can’t wait to return

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Joan

Outstanding in every way! Great location. Best gym I've seen in a long time. Food was superb and staff was lovely. Lots of space to enjoy some privacy. View was superb!

Friends

10/10

Exceptional

07 Mar 2026

James

The carpets in the corridors need a good vacuum

Partner

10/10

Exceptional

03 Mar 2026

Sue

Lovely room. Good food with lots of choices for each course.

Friends_and_family Friends

6/10

Pleasant

05 Feb 2026

Mandy

I recently stayed at the King Evelthon Beach Hotel in Cyprus. While there were several highlights that made the trip enjoyable, there were a few areas—specifically the spa and beverage quality—that didn't quite hit the mark for a resort of this scale.
The Highlights: Service & Scenery
* Arrival & Reception: First impressions were fantastic. The reception area is beautiful, bright, and open. The staff there are incredibly knowledgeable and eager to help, making the check-in process seamless.
* The Room: We had a great room with a stunning view. It was a pleasure waking up to the scenery every morning.
* Housekeeping: A huge shout-out to the cleaning staff! They were amazing—always friendly, and the room was kept impeccably clean and tidy throughout our entire stay.
* The Food: Considering the challenge of catering to so many different nationalities, the food was actually amazing. There was a great variety and the quality was consistently high.
The Lowlights: Maintenance & Drinks
* The Spa (Needs Urgent Work): This was the biggest disappointment. The equipment only worked intermittently, and the maintenance was poor—hooks literally broke the moment we tried to hang clothes on them. Most concerningly, the covers on the beds in the resting area didn't look like they had been changed all week. It definitely lacked the \"luxury\" feel you'd expect.
* All-Inclusive Wine: If you're a wine lover, be warned. The be warned. The quality of the wine on the all-inclusive package was, fr

6/10

Pleasant

20 Jan 2026

Arthur

It was just ok, a bit outdated

2/10

Poor

05 Dec 2025

David

We made a complaint and checked out early.
While sat having evening meal in the restaurant a cockroach appeared and climbed over the table cloth. This was not the first incident, in the same restaurant the night before we saw a cockroach on the floor scurrying around before being stepped on by the waiter. This as well as seeing one in the bedroom bathroom was enough for us to leave. We felt we were unable to stay and eat in that hotel. Being with a 9 month old baby, we wanted a relaxing break. Instead we got stress and anxiety. When we mentioned to reception that we were checking out earlier for the above reasons. Their response was \"Ok, bye\". No mention of a sorry. The hotel is rated as 5 stars, I have stated in far better 2 stars.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Josh

We had a wonderful stay:

Food:
Breakfast - brilliant, omelette station, grill stations, huge selection of foods. Each night the selection was different. The greek style salads were great!

Bedroom:
We had a balcony room, with a view. Bath in the room, large bed, aircon worked fine.

Carpark:
We hired a car, there was loads of space in the carpark.

Drinks:
All inclusive cocktails, there were over 20 in total!

Gym:
Decent gym!

Loads of sunbeds, all in all a great trip!

Having perfect weather helps too though!

Partner

6/10

Pleasant

24 Nov 2025

Shannique

Drinks not included in half board dinner. Staff kept staring at us while getting lunch when there was no one to tell that we wanted to trade dinner for lunch, more pork options than for bone pork eaters.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Barry

Overall it was a good hotel. Room was clean, staff were friendly, food was good, evening entertainment could have been a bit better but might have been that time of year. No fighting for sunbeds.

Partner

10/10

Exceptional

13 Nov 2025

Irene

It was just perfect for us and we can’t complain, We are trying to get our next year holiday booked. The room was very clean and the staff are just lovely and polite. Always ready to assist with a smile. The Spa and pool facilities were excellent.

Partner

8/10

Excellent

26 Oct 2025

Michael

Disappointed

While we had a lovely holiday the maid service was poor, out of the 6 days we were there 2 days the room was not cleaned, 1 day we had to go to reception to ask for it to be cleaned and on 1 day it was cleaned the cups and glasses were not washed. In the restaurant in the evening the tables are all set with linen table clothes, runners and napkins for the start of service at 18.30 great if you want to eat that early, if you don't and we didn't and you go in later the tables are not reset with linen and all you get if your lucky is a paper napkin. very disappointed.

Partner

8/10

Excellent

15 Oct 2025

Cornelius

Wifi coverage was not resort wide as advertised. Was missing altogether around the outside pool.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Sheryl

Not taken into account request for twin bed and cockroach in bedroom. However we were then moved really helpful porter. Entertainment staff were great really attentive. Food was great choice and really good, drinks not so much. Pool great and outdoor area lovely

Leisure Friends

8/10

Excellent

09 Oct 2025

Jacqueline Frances

We had a great stay at the King Evelthon Beach resort. The facilities and pool area were lovely, located right on the seafront with access to the sea and a beautiful pool.
The food was excellent and the staff that served in the restaurant were friendly and welcoming, unfortunately the same can’t be said for the bar staff (pool area), who were generally quite rude and all seemed unable to even smile when serving you !
A big mention to Georgina the relations manager, Justin the entertainments manager and Rashid, lobby bar, for a good overall holiday experience.

10/10

Exceptional

03 Oct 2025

Natalya

Very friendly staffs in Reception. We came early and received early check-in!
This Hotel is very good for children and teenagers because has many facilities like aquapark, pools, musical concerts.

Friends_and_family Friends

6/10

Pleasant

27 Sep 2025

Korous

Room had ants

Difficult to find a clean prepared table in the dining area because staff were more focused on collecting plates from guest whilst they were still eating

Leisure Partner

4/10

Poor

19 Sep 2025

Jason

This is a horrible hotel which is worth 3* maximum. The staff at the reception were awful…even when they are not busy, they ignore you! The hotel is run down with mouldy showers and worn out furniture. Also there were ants on our TV unit even though we didn’t have food in the room. Food in the restaurant was awful, and even though we had the all inclusive package, we chose to eat outside of the hotel. Breakfast was average although the pastries were absolutely disgusting! They would serve the same pastries in the afternoon! The only good thing about this hotel was the tennis court and parking which were free. Best not to stay here unless you’re happy with worn out hotels and horrible staff!

Leisure Friends

10/10

Exceptional

12 Sep 2025

Indre

Good value for money, plenty of food and drink options to choose from

Leisure Friends

2/10

Poor

10 Sep 2025

Gemma

Horrible stay, claim they are a 5 star, they are a 3 at best!
Dirty everwhere, stained bedding, towels, hallway carpets, really unkept.
Tiny flea like bugs in room, leaking shower, leaking air con unit i could go on.
Food AWFUL not 5 star, bad quality, choice and salad for example just sits out for not in refrigerator unit at all.
Staff so bad!! Did not help at all, only suggestion from them was we can eat at the a la cartes more than once per week, i did not accept this at all!!!
Even customer relationship person admitted its no way a 5 star hotel and suggested “next time” we stay at hotel annabelle which we stayed at 10 years ago and it was stunning!

Leisure Partner

10/10

Exceptional

22 Jul 2025

Inna

קיבלתי כמעת דירה מעולה עם מרפסת 50 מ עם נוף ,בערב היתה מוסיקה. יוונית, פארק מים לכל גיל בעלות 15 לילד ו20 למבוגר,לים ובריכה. אוכל בטעם טבעי לא מתובלן

8/10

Excellent

10 Jun 2025

Penelope Jane

Excellent large pool, must have been around 50m if you swam the whole length. Plenty of space for children to play. Area around the pool was noisy but there were plenty of Sun loungers also available on grass closer to sea.
Our air con in our room wasn’t very effective although maintenance team came out very quickly but they didn’t do much.
Enjoyable stay.

Leisure

10/10

Exceptional

06 Jun 2025

Andre

Lovey hotel

Leisure Family_with_children

8/10

Excellent

29 May 2025

Darren

Good clean hotel with good all inclusive facilities.

Self

8/10

Excellent

20 May 2025

Robert

I thought you would of been entitled to at least one al-a-carte if you stayed 5nights all inclusive. Apparently you have to stay 7 nights to get 3 al a carte’s.

Leisure Family_with_children

4/10

Poor

17 May 2025

Vita

Not recommend to anyone

When we booked this hotel we made remarks to offer us a room on an upper level Absolute ignorance- we got a room on ground floor Very noisy till midnight (music) , WI-FI didn’t work and in bathroom missing dressing gowns

Friends_and_family Family

6/10

Pleasant

15 May 2025

Miss G

Bathroom was flooded, And an accessible room was g

I’ve booked this hotel, my parents 50th birthday and eventually joined them on this holiday, but the hotel insisted that I have to pay them when I get to the hotel. On the arrival of the 7th of May, we arrived about 3 o’clock in the morning and they insisted they want €900, even though the agreement was around €640. Eventually, after arguing, they agreed that I would pay them €640, but the room was not ready so they put a temporary fold up bed in my parents room that had two single beds joints up together. The room wasn’t the best the headboard was Ripped In the bath and around the bath was a bit dirty, The worst of it was her the day before check out that room started to leak in the middle of the night. When we leave the bathroom will get flooded. Water was pouring out of the light socket as my mother went to the toilet in the middle of the night, as I feel this was a dangerous. I called reception 3 o’clock in the morning who offered me a different room which had a bunkbed into so one it was inconvenient, but we had to evacuate our room in the middle of the night. I used to service my parents quite a lot and then I had to sleep on the bunkbed for the rest of the next two days. I spoke to reception about this to follow. Morning, and she said it’s one of them things I asked about compensation but nothing was offered. Even though the hotel was booked for the sixth, but we arrived early hours of the seventh. We missed out on all the meals. The new room had no bus as it was acces

Friends_and_family Family

10/10

Exceptional

05 May 2025

Tomas

Property is well located, the building itself is huge.

It took a bit of time to really enjoy the the hotel, a lot of details caught our attention away, such as no plastering done after minor ceiling repairs, carpets were stained at places, one star knocked off at hotel entrance sign (literally). A bit of ants in the room corner. Tiny children play area.

After a day or two, we have experienced friendly staff, mostly great tasting food/drinks, very warm indoor swimming pool and knowing the great value that we are getting, most negatives were out of our sight.

Good gym, new equipment
Free sauna and expensive massage therapists
La carte rooftop restaurant is spectacular
Food pretty good, same as drinks
Great location
Easy parking
Good sized rooms
Friendly staff
Free waterpark 1min away on foot.
Super value.

Mostly boring evening entertainment, not engaging most quests. 1/3 are actual entertainment.

Overal I would come again if I get a good deal on it. It feels like a cashcow for Tsokkos hotel group which it is, but they do provide good value for quests. So all is good here.

Leisure Family

8/10

Excellent

26 Apr 2025

Verified traveler

Lovely Hotel

We arrived at King Evelthon Hotel on the 20th April, we were very impressed with the room we had a family room suite with 2 bedrooms. Could not fault the rooms at all beautiful view and amenities. I will say that if you stay half board the children do not get access to the waterpark, this was not mentioned on any of my bookings. The manager was nice enough to sort this out for me and the kids got a day in the waterpark. The food is okay not amazing but the room and overall hotel compensated. We were there for 2 nights, the entertainment could be better e.g a kids disco before the entertainment. I would definitely stay here again and definitely would recommend.

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Asya

We can absolutely recommend it!!!

Nice and tidy with amazing atmosphere. Food was delicious and staff was excellent. Lovely views and great for couples

Partner

10/10

Exceptional

19 Mar 2025

Sara

Great stay, food was good. The ataff are friendly and curtious.

Leisure Partner

8/10

Excellent

20 Feb 2025

Dona

Good hotel with very good service. Food and drinks were amazing. no complains at all. if there's anything to be improved I would say the reception staff could be a little more polite. I found the security and a check-in staff were a bit impatient and arrogant. (not everyone though). Beautiful place to stay. Would recommend to anyone.

Leisure Family

2/10

Poor

01 Feb 2025

MRA

The hotel is outdated. The dinner was quantity over quality.

The hotel had multi signs of the don’t do and restrictions.

Over all did not feel comfortable and left the next morning.

Leisure Self

6/10

Pleasant

14 Jan 2025

Marios

NOT A 5 star hotel

Gone wrong right from the start.
Rude receptionist. If there is the worst person to be on reception its at the Evelthon. An older lady shouting at staff and being rude to customers.
5 star???? questionable
more like a 3 star

1-FILTHY CARPETS in the corridor
2- Lights broken in the toilet
3-broken shade which was one of the features we chose to pay extra for.

4-Lights on Balcony come on by themselves and cant be turned off.
5-Rusty screws in the bathroom.
6- filthy bathtub and black mold in the shower
7- Falling roof bits everywhere around the hotel
8 -exposed electrics
Great location
Maybe a 5 star 10 years ago
Reception lady not fit for customer service.
Hotel needs a remake

Partner

10/10

Exceptional

02 Jan 2025

Klaudia

Amazing hotel with so many amenities even outside of season. Our view from the room was incredible. Food and service 10/10❤️ amazing new year eve party included in all inclusive and sushi that day😍 . Highly recommended!

Leisure Partner

10/10

Exceptional

30 Dec 2024

Barbara

Amazing stay

Friends_and_family Family

10/10

Exceptional

20 Dec 2024

Edward

Overall very happy with our stay, only a couple of minor points - very poor Internet speed, and as I am a very plain eater, struggled some nights to get something to suit, but breakfast and lunch choices were excellent.

Partner

8/10

Excellent

23 Nov 2024

Paul

The staff were very friendly & helpful.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Ashley

Staff and hotel was excellent.

2/10

Poor

23 Oct 2024

Verified traveler

Avoid !

Dirty and uncomfortable. Food and drinks are awful … sun loungers are all taken by 7am and the ones that are available are broken . Uncomfortable beds and the cleaners are noisy at 8am moving the beds and furniture in the rooms above where we were . Scrapping the furniture along the floor making an awful screeching sound . Air con didn’t work , this was reported but nothing was done . Terrible hotel to stay in

Friends_and_family Family

6/10

Pleasant

21 Oct 2024

Marianna

This is not a 5 star hotel

Leisure Partner

4/10

Poor

19 Oct 2024

Nicola

Would not go again to this hotel.
Dining & bar staff worked very hard & always friendly, room cleaners good, management really poor.
We had a serious incident with another guest which the hotel failed to deal with at the time. A complaint form was submitted while in resort but we have had no acknowledgement or feedback even though home now.
This is not a 4/5 star hotel as advertised, hotel really tired, carpets dirty, chips out of furniture, and not enough staff to give a 4/5 star service.
Pool area lovely, speciality restaurants excellent.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Christine

Enjoyed!

Neive (maybe wrong spelling) at reception was professional, friendly and charming, made us feel very welcome.
Accommodation comfortable inside and out.
Good choice of foodcand good service from restaurant staff.

Friends_and_family Family

4/10

Poor

14 Oct 2024

Jennifer Ellena

I like the variety of local meals

Leisure Self

6/10

Pleasant

10 Oct 2024

lena

Came here for a relaxing holiday/birthday trip and my overall experience was a 7/10. Reasons being. PROS : walkable to Venus beach ( which is sand) great pool size , lovely dinner buffets always had different options, all guest I spoke to were very friendly and friendly staff especially CALLUM from the entertainment team. Good room size, comfy bed.

CONS: upon arrival we were given a room with a broken lock and was expected to stay in that room until the next day. Had only one pillow even though usually there are extras in the wardrobe. I also wrote on my special request that this was a birthday surprise and I did assume maybe some fruit or something in the room but nothing. The snacks, well there isn’t any , just hard stiff sandwiches.
The entertainment? Well what entertainment. It was the same thing every day, I feel that this was purely aimed at OAPs and not for all ages. There was no newish music playing all older style music which was a huge shame.
It was bingo every night which started late always the same time and run by a lady called sally who I felt was very inappropriate when calling out 69 and telling men to call her, bare in mind there are families with children around. I feel her ‘ sense of humour’ was not funny and very provocative. The only person I saw from entertainment who was actually doing their job was Callum. Seeing the reviews below I have no clue who this David guy is it was just Callum everyday by himself.

Leisure Family

10/10

Exceptional

04 Oct 2024

Verified traveler

Great holiday

Amazing

Partner

6/10

Pleasant

02 Oct 2024

David

Room needed repairs and better up keep. Food was middle of the road and cold most of the time. There is no beach.

Leisure Partner

4/10

Poor

28 Sep 2024

Rachel

Definitely not a 5* resort. 2* would be pushing it.

The food was bland, oily and soggy and not always hot. Quantity over quality, we were all inclusive and ate out most nights.

The a la carte restaurants on offer 1x per stay, we chose Greek which was by the pool bar, just a set menu of Greek themed buffet food.

The hotel needs A LOT of TLC. I don't think they've maintained any of it since it was built, falling apart. Fire exit sign just flickers in the corridoor.

We had ants in our room one day, we told reception and to be fair they sent cleaners quickly which fixed the issue. The next day we had a 2 inch chunky cockroach swimming in the toilet and ants again on the balcony.

Also there is no beach, super rocky and they're quite sharp so you would need to drive to a nicer beach instead. .

If you like an elvis impersonator as entertainment and listening to the birdy song every morning for aqua aerobics then you'll peobably have a great time. I certainly won't come back.

Only pros were that the drinks were good quality and the bed was super comfy.

Leisure Partner

10/10

Exceptional

25 Sep 2024

Kay

Friendly staff great food did not leave the hotel complex during our stay - no need to everything on site

Leisure Partner

6/10

Pleasant

24 Sep 2024

Jason

The property was okay but not really a 5 star hotel, could be better, food wasnt that great and lacked choices

Leisure Partner

10/10

Exceptional

21 Sep 2024

Collette

The hotel was lovely and the staff were super friendly. Food and service was good.

Friends_and_family Family

6/10

Pleasant

21 Sep 2024

Kevin

The hotels communal areas were very nice but the rooms could definitely do with a re vamp. Our room was definitely tired looking for a superior sea view room. Most of the staff were friendly with the occasional member who totally ignored us especially in the dining area. Also you need to get up early if you want a sunbed by the pool because towels are on the beds by 7am.

Partner

8/10

Excellent

19 Sep 2024

Despina

Overall stay at this hotel was lovely. The sea view room we had was magic a lot of variety of food and entertainment was great. Value for money. I would stay at this hotel again.

Leisure Partner

8/10

Excellent

19 Sep 2024

MOSES

We were upgraded by a very nice receptionist. Its a family 5 star hotel. Not luxurious. Beautiful views. Needs modernising. Very busy hotel though

Partner

10/10

Exceptional

15 Sep 2024

Brogan-Jade

We stayed here as our friends were getting married in the hotel, our stay was incredible. Everything was perfect and the staff were amazing

Leisure Partner

10/10

Exceptional

15 Sep 2024

Rachel

The all inclusive buffets were regularly replenished and not left out for hours unlike some other establishments. The selection was varied and appetising. Staff were very helpful and accommodating of requests.

Leisure

10/10

Exceptional

12 Sep 2024

melvyn

We thought this was a great hotel with excellent staff,service and amenities. Not much outside the complex but with everything so good on the inside you don't really need to go out.

Leisure Partner

4/10

Poor

09 Sep 2024

Verified traveler

Terrible cleanliness

Really disappointed with this hotel, i wanted a nice break with my partner and decided to book a “5 star hotel” but i wouldn’t even give it a 3 star. Room was never cleaned and just had bed done and towels changed. The floors were always dirty and full of bits, the carpets in the corridor was alway dirty and full of insects. The gym floor was dangerous as I nearly fell over the lifted flooring. The worst of all was the corridor next to where I stayed. We parked at the parking closer to our room as we notice a fire door was open so it’s saved us walking through the hotel, little did we know we was walking right into what we believed was the staff quarters. I can’t explain how bad the smell was and how vile the place had been kept, I’ve never seen anything like it never mind in a “5 star resort”. You may think well that’s staff quarters so it shouldn’t affect us. Well that corridor was directly next to ours and we soon realised that this was the reason why our corridor alway had a bad smell to it and made the stay very difficult. They all had the fire door which was in between our corridors bolted shut so no one could get through , I’m guessing due to the horrendous state it was in. The pool and outside was nice and so was the food but other than I hated my time there.

Partner

8/10

Excellent

05 Sep 2024

Verified traveler

Poor service for a 5*

The hotel was amazing beautiful location by the beach 🏖️ service was very poor for a 5* foods was good especially the restaurants ( Mexican and Italian was my favourite rooms were clean.

Friends_and_family Family

8/10

Excellent

05 Sep 2024

Michael

Shouldt be 4 Star

For a 5 star was disappointed. Gym floor all ripped, weights had chunks of rubber missing making uneaven weight. Hash browns was like 3 days old. Some food wasn't edible so bad. Canteen staff didn't understand any English. Sun beds broken. Pool towels took 20 minutes to get. Other than that everything was fine. Oh and entertainment is a 2;star

Friends_and_family Family

2/10

Poor

29 Aug 2024

jemal

Very poor hotel and never been a 5 star. Had to move hotels on our 2nd day of the holiday as it was that bad and they had no solution to the problems. Cost me £800 more to change hotels and they still charged me for a nights stay.Ruined our holiday and whole experience. Avoid this hotel at all costs. Dirty, un maintained and staff just not bothered.

Leisure Family

2/10

Poor

21 Aug 2024

Grace

Please stay away from this property, I would be respectful to even give it one star. It smells so bad. The food looks like food poisoning on a plate. The rooms are the worst rooms I have ever encountered in my whole life of staying at hotels. Staff are rude. I had to checkout and find elsewhere to stay with my kids and they totally ruined our holiday. It was that bad that I couldn’t stay there any longer. All the reviews don’t lie.

Leisure Family_with_children

8/10

Excellent

06 Aug 2024

ALON

Staff made an extra effort to provide good service

2/10

Poor

27 Jul 2024

David

Poor! Not a 5* hotel - staff were sometimes rude and not going the extra mile of a 5*. I would say it’s more like a 3*- area doesn’t have proper beach and the food offer was limited and fairly standard. You cannot book on the three additional outlets because they have limited capacity and only serving 3 hours a day

Leisure Family

6/10

Pleasant

08 Jul 2024

Melissa

Entrance to hotel was beautiful and staff were friendly. However, they charged us for water, cold coffee despite being all inclusive. Pool was closed when we arrived due to a child having a poo. I have since been told the pool has been closed twice this week. Indoor pool was so cold and absolutely filthy. A real let down. Drink quality was also very poor and extremely acidic no matter what cocktail you chose. On the plus side, the bar staff were amazing. Rooms were very clean. Cleaners did an amazing job. I definitely wouldn't give a 5 star. Maybe a 3 plus. Entertainment is limited and the same chicken aqua dance daily along with darts and water polo. Would be nice if they offered some variation. The main show is downstairs in the ballroom which means having to leave the fresh air to go into a room with no access to outdoors. Can honestly say that shocked me. Would be great if they could have the acts up where they do the bingo and where the singers are. All in all we had a good time but glad we didn't book longer than 3 nights as we would have been bored

Leisure Family

10/10

Exceptional

01 Jul 2024

Demos

Best hotel ever!!!

Best hotel ever, clean in all areas and the staff amazing friendly! All the facilities are so great where you can relax and enjoy with family and friends !

Friends_and_family Family

2/10

Poor

12 Jun 2024

CHARLIE

Awful hotel stay elsewhere

Not a good hotel like people say. Staff are rude. Only 1 pillow in the hotel when I checked in and was told I couldn’t have another until the next day. (2 of us in the room) multiple members of family caught food poisoning. A tragic event occurred and no first aid trained staff or any medical equipment. Rooms were not cleaned and toiletries not refreshed as often as you would want. Would not recommend. Half of the facilities are usable. I believe the health inspector is getting involved which is what this hotel needs. I shared my room with my brother which I made them aware of prior to arrival and the shower screen was see through to the room. Bit awkward. Pools weren’t cleaned.

Friends_and_family Family

4/10

Poor

12 Jun 2024

Andreas

Pool Towels very worn, Food needs improving

The pool towles were very worn and more pillows and hangers needded in the room. The food was overcooked generally and the queue for breakfast omaletes and carvery too long as only one chef, waiting for drinks order took so long had finished food before it arrived!

Business

4/10

Poor

09 Jun 2024

Sajjad

The staff in reception are stressing, fighting getting angry on each other in front of the customers, I called the reception asking for slippers they told me it will come, it never came. The AC in rooms are really bad, very low, but the foods and breakfast are really good.

6/10

Pleasant

19 May 2024

Susan

Good location.

Hotel much bigger than I expected. Room very comfortable. Daily housekeeping was a bit hit and miss . The food was very good lots to choose from . The entertainment was ok , typical hotel stuff . The sunloungers really good and comfortable. The pools were chilly the indoor no longer heated in May !Some places need a bit of a refurbish . I don’t think I would enjoy it height of season. Too many people.! I certainly can’t complain about our stay .

Friends_and_family Friends

6/10

Pleasant

11 May 2024

Stephen

Lack of gluten free awareness

Leisure Partner

10/10

Exceptional

03 May 2024

MODUPE KAYODE

Very welcoming and peaceful.

Leisure Partner

10/10

Exceptional

01 May 2024

Mohsen

Amazing

Amazing experience that we keep going back every year

Partner

10/10

Exceptional

25 Apr 2024

Nicole

This property has great potential but unfortunately for an 'all-inclusive resort' it was very limited. The building/rooms were decent and clean. The bed was comfy but the pillows were awful. Unfortunately most of the staff were not friendly and made you feel like you were putting them out to clarify or ask for anything. There was very little entertainment or activities.

There is only 1 buffet style eating area - the other 'restaurants' were closed until May - so cannot comment on the food/service. The food was basic at best - cafeteria quality. The salad bar was the best choice by far with lots of options and variety and build your own.

Bottled water was limited or you had to pay for it, drinks/cocktails were only offered during specific times and ended early right on the dot - if you were in line at 1 min to midnight and midnight hit, you had to pay.

You are not allowed to take food out of the buffet area and absolutely no take away. Some of the serving staff were excellent but they were few and far between. Most of the servicing staff were very surly and it seemed as if you were bothering them to ask for food or cutlery or coffee cups or glasses, which ran out frequently. The chair cushions as well as the lounge cushions around the pool were not clean.

Thankfully the weather was good and we were with friends and family for a wedding so we made the best of it.

6/10

Pleasant

25 Apr 2024

Chris

Location

8/10

Excellent

24 Apr 2024

Nikki

We had a good-sized room with an amazing view, so we overlooked the fact that the room was a bit tired and needed repair. The carpets in the corridor of the 4th floor needed a good clean. Unfortunately, some of the restaurants and the roof top bar were not open which was disappointing and meant we did not have much variety when it came to food. The food could have been better, but the staff in the restaurant were helpful and friendly. There were a number of weddings which created a great atmosphere. However, do not book a room on the 4th floor under where they have wedding receptions as the insulation is not great and you will feel as if your room is part of the wedding party. Not great if you want an early night. The facilities downstairs are good, the bar area, balcony, pool and space outside is great. We were told the hotel opens up properly in a week and saw staff painting and working on the building so it might be a different experience then.

Leisure Family

4/10

Poor

17 Apr 2024

Andrew

A tired hotel

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

Deborah

I was only there 3 nights but absolutely loved it. The staff were friendly, food for all inclusive very good, and the pool areas are lovely

Leisure Family

4/10

Poor

14 Apr 2024

BRYN

This is not a 5 star hotel . In low season half the restaurants are shut. The room was cleaned once so no clean towels. You have to stay 7 days to be able to use the 3 other restaurants once per stay, and in low season not open. No mini bar no robes and slippers as advertised.Light in bathroom not working so dark taking a shower ,took 4 attempts to fix it
Food awful and cold, lots of selection but nothing went together . Can’t have drinks in waterpark when you over there as part of all inclusive not mentioned anywhere in description
Won’t be going again

Leisure

8/10

Excellent

13 Apr 2024

Cosmin

Nice hotel

6/10

Pleasant

18 Mar 2024

Noelle

Disappointed

Not so good, took ages to book in.bin in bathroom was dirty and rusty, asked for it to be changed but wasent. We asked for a quieter room as there were loads free but refused.

Partner

8/10

Excellent

17 Mar 2024

Mark

Nice quiet hotel the staff were great . The food was ok but often cold .

Leisure Partner

4/10

Poor

11 Mar 2024

Mahdin

Me and my boyfriend went to this hotel a second time, the first time was so good. This is why we think this is going to be so good. We booked this hotel, but this time, the food was so ****, and all the cleaning of the rooms was not good. I got injured with the band they give for the inclusive deals. And the management of the hotel is not good. The receptionist was so rude to us. I asked them to give us a bandage. They have no medication to provide to the customers All over I will give 3star to this hotel

Partner

10/10

Exceptional

22 Feb 2024

Sikeli

Amazing

Such an amazing experience , wonderful hotel ,nice food , so delicious.

Friends_and_family Family

10/10

Exceptional

27 Jan 2024

Mark