Name: Capital Coast Resort and Spa
Address: Tombs Of The Kings Ave, 69, F P O Box 62066, 8060, CY

6/10

Pleasant

10 Jul 2026

Janine

Sold itself as a 5 star resort but it was old and tired. Indoor pool and gymnasium were in terrible condition. Outdoor pool was closed at 6pm every day, which made it impossible to use after a hot day of sightseeing. The room was okay but didn't meet the standard we expected.

Partner

4/10

Poor

06 Jul 2026

Aiden

Disappointing Dining Experience:
The breakfast was very poor, and the food completely lacked flavor. Furthermore, the employee staffing the omelet station was highly unprofessional. I requested an omelet without ham, which visibly angered her. She then purposefully included ham in my omelet anyway. Shockingly, she did the exact same thing to my son. Her behavior was both mean and rude. Dinner was equally disappointing and lacked quality.

Unacceptable Front Desk Behavior and Shuttle Incident:
The front desk agent was incredibly rude and unhelpful regarding our airport shuttle. She refused to let my elderly father board the same shuttle as the rest of our group, forcing him to wait for the next one. I explained to her that his flight was likely departing earlier than scheduled, but she remained hostile. She went so far as to threaten to cancel the shuttle service for our entire group of nine people.

Lack of Evening Amenities:
The hotel offers absolutely no entertainment in the evening, making the stay very boring. There are no organized programs, activities, or music. To make matters worse, the staff shuts off the lights on guests precisely at 23:00, forcing everyone to sit in the dark.

The Positives:
On a positive note, the apartment we stayed in was very nice, and we enjoyed the hotel pool

Family_with_children

8/10

Excellent

29 Jun 2026

Alexandros

Our stay at the hotel was for a night and it was pleasant, so I would suggest it for a short stay of one or two nights. The hotel overall is very clean, the breakfast was amazing.
We stayed at this hotel 8 years ago and once we knew we are going to Pafos for a stay we booked this hotel. Unfortunately, the hotel stayed in that era and it requires an upgrade.
In addition to the overall experience the behavior of the receptionists was a downgrade. The young lady was exceptional, very kind and calm with all customers and their frustrations. Once she left, an older woman stepped in and the scene changed immediately. The receptionist wasn’t kind at all, she had a bad temper and no patience and her answers to the customers were rude. This is really bad, especially since she is the first person someone faces entering the hotel. If you do not enjoy your job maybe its time to be put in another position where you do not have to engage with people.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

eli

Amazing place very clean and great location

Family_with_children

8/10

Excellent

16 May 2026

Marina

Хороший отель,с отличном располодении.Рядом с морем и пляжем.Хороший,чистый бассейн. Дешёвый зеатрак.Хорошый песонал и чистота.
Но к сожалению отель и здание очень запущенное.Видимо его совсем запустила.в комнатах,старая мебель,разбитые светильники и потекшие стены и потолок.
Как отдых-можно выбрать жля пар без детей.

Partner

10/10

Exceptional

06 May 2026

David

Love this hotel - I keep coming back! Amazing views of the sea. Lovely swimming pool - outside and large indoor pool. Good choice for breakfast. Friendly staff.

Self

8/10

Excellent

12 Apr 2026

Lisa

Pros: clean, friendly staff, nice rooms, choice of heated and non heated pools, nice food, free airport shuffle

Cons: very noisy early in the morning from nearby construction works, only small selection of food at buffet, had to ask for more desserts as didn't restock when all run out, onsite shop not open very late, not many shops or restaurants near by, needs clearer instructions on how to book free shuttle (was told by receptionist they do not read messages through Hotels.com on a weekend!) I messaged Friday to book for Sunday shuttle and no one got back to me so ended up paying for a Bolt.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Phil

Nice rooms but might have an issue in the summer as aircon not working. Close to beach, pool and gym good. Food was good but could be better for vegetarians. Suggest adding some recycling bins in the car park? at least plastic, glass and paper.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

MARIA

Todo el servicio al cliente fue excelente, limpieza de la habitación excelente y la comida muy buena.

Family

10/10

Exceptional

13 Mar 2026

Dean

The pool, sauna, hot tub, steam room are all included in the price and they were all functioning well which made us happy. In many other hotels where we have stayed in, they advertise the amentity and then after arrival we find out it's out of order. Not so with Capital Coast Resort.

8/10

Excellent

10 Feb 2026

Penny

Staff were all polite and helpful.

8/10

Excellent

29 Jan 2026

Vania

Very clean, room spacious, nice facilities, very good breakfast, the omelette and pancakes made at the moment amazing. Locations is also good, you can get to Coral bay by bus, very nice beach. Warm indoor swimming pool and jacuzzi. I would definitely stay again.
Downsides: Lots of kids that disrupt the tranquility, even inside the sauna and steam , that shouldn’t be allowed.

8/10

Excellent

12 Nov 2025

David

Overnight stop to attend an event

Partner

8/10

Excellent

31 Oct 2025

Kestutis

Quite and spacious

Partner

6/10

Pleasant

23 Oct 2025

CONSTANTINOS

Check in was at 2pm. We got there early at 1pm and they said we couldn't check in yet so i kind of understand that. 2pm rolls in and they don't have a room for us until 240pm and they \"upgraded\" us to a sea-view room. TV didn't work and also the safe was unusable. Next day we complained in the morning and after secondary attempts we got a tv working a few hours before bedtime and a new safe. Had to take my valuables everywhere with us. Breakfast was ok. You can't beat the view from the pool area and the beds facing the sea. That's the only thing i enjoyed. Oh another thing you are only given a face towel and a shower towel. No wash clothes for showering. When we asked for one they not only refused they pointed to management.

Leisure Partner

8/10

Excellent

08 Oct 2025

Michael

Clean hotel with excellent facilities close to paphos harbour

Partner

8/10

Excellent

08 Oct 2025

Michael

Very clean and spacious

Partner

8/10

Excellent

03 Oct 2025

Tomer

The room was large and spacious with all necessary amenities. The air conditioning worked great, especially considering the hot days. Nice atmosphere and a warm welcome. Rooms are available from 14:00 and late check-out is possible depending on availability, with an extra charge. Overall, a pleasant hotel for families. However, breakfast was poor and not satisfying.

Leisure Family_with_children

10/10

Exceptional

02 Oct 2025

Natalya

Perfect location close to the Venus beach and restaurants. Perfect sidewalk along the sea coast. Very professional staffs.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

David

I keep coming back to this hotel so it must be doing something right! Good breakfast, parking and pool. Amazing location and views

Leisure Self

6/10

Pleasant

26 Sep 2025

Aubrey

Friendly reception staff. Room clean but showing signs of age. Did not use spa.

Partner

6/10

Pleasant

03 Sep 2025

Shua

My first night In the hotel, I entered the room and found a cockroach running around the room.
Staff weren’t very helpful with getting me a room change. Also found loads of creatures all over the room and on my bed. Not happy with how they dealt with it. The next door room was available all the way through my visit but they wouldn’t give it to me.

Leisure Self

10/10

Exceptional

11 Jul 2025

Elie

Nice place I recommend

Leisure Family

8/10

Excellent

05 Jul 2025

Michael

Nice hotel on outskirts of Paphos

Nice hotel, sunbeds a plenty, nice pool. Nice breakfast but evening buffet disappointing at 25 euros.

4/10

Poor

29 Jun 2025

SAVVAS

Never back again !!!

Need Urgently Renovation.. You get what you pay for .

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Jenna

Perfect little trip! Beach front, large rooms, everything I could’ve needed either onsite or within walking distance!

Self

2/10

Poor

23 Jun 2025

nir

We had a cockroach in our room. Our doors didnt lock from the outside and the maintenance guy seemed confused as to why this was a problem. There was a terrible smell from the drain in the shower and the shower door fell apart when opening. The rooms ate old just like the whole hotel. The pool was slimy and there was something chunky floating in the water....We stayed here last minute because our flight was canceled. We were traveling with family and pushed 2 tables together in the outdoor dining area. The hostest came over and was incredibly rude, saying it was against the rules to push 2 tables together. We asked why and she said because its the rules. So we asked for a table that could accommodate 7 and she snapped back \"so eat inside!\" And walked away. We separated our tables but kept them close enough to be able to talke to eachother. A waitress came over and while my mother in law was mid-bite, she dragged the table away. I wouldnt recommend this place to anyone.

Leisure Family_with_children

8/10

Excellent

11 Jun 2025

Hassan

It was not easy to walk from the hotel to the main road to get to the public transportation, so you will always call for a taxi .

Leisure Self

6/10

Pleasant

06 Jun 2025

paz

A Vacation in a construction site

The hotel was less than 50% occupied, and still, they gave us a room facing a huge construction site right next to our window. Be prepared for loud machinery starting every 7am.

The hotel does not have any access to the sea - pics are misleading - the closest beach is within a 10-minute walk.

Lastly, beds were super firm, yet it is possibly a personal preference.

Partner

2/10

Poor

01 Jun 2025

Saira

In need of care and maintenance

Friends_and_family Family

4/10

Poor

09 May 2025

Thanasis

Hideous they don’t offer our early check in late checkout and room upgrade bad service

Friends_and_family Friends

2/10

Poor

21 Apr 2025

Reena Morgan

We had a really terrible time as when we arrived at the airport despite having a comfort room and free shuttle bus service and having messaged the hotel several times via Expedia we had no response and had no shuttle bus arranged for us.

Spent much of the first night at the airport trying to find our bus to no avail and calling the hotel repeatedly. No response from the hotel several times and once we got through we were find no shuttle was arranged for us as the lady receives thousands of emails apparently when I said I had messaged several times to book it and asked them to confirm several times.

There was no compensation. As gold Expedia customers they said we could not get 20 percent off food at the hotel as they could not see that we were gold members.

They also put us in the nosiest room on the first floor with kids club just underneath with kids shouting and the dining area for breakfast open in the early hours so noisy keeping us awake every morning when we just wanted to chill . The luggage room was also just opposite our room so when people left the hotel whatever time of night or morning we got woken up. It was terrible.

Breakfast staff Samira and Anita and Kytiacos were so lovely but everybody else was cold and unfriendly especially the horrible lady at breakfast with a coloured pinky headscarf with tonnes of makeup who looked like a fly emirates air stewardess who accused us of stealing food from breakfast and said she would look in our bag. Horrible

Leisure Family

10/10

Exceptional

27 Mar 2025

TONY

A well priced hotel with good facilities

We visit for a night almost monthly and we're already delighted. The Capital Coast is very good for the price point with some very nice rooms and s good breakfast.

Partner

8/10

Excellent

17 Feb 2025

Josephine

Friendly service, delicious foods and could do with some room refurbishment, all in all lovely stay!

8/10

Excellent

10 Feb 2025

Sarah

Tidy hotel with a perfect location

The location of the hotel is in a great spot with a long stroller friendly walkway that goes down to Paphos harbor and sights like tombs of the kings. The outdoor facilities are just lovely. There are a few beaches that are safe for swimming even on windier days. Rooms were very clean though the style was a bit dated and the daily service kept things very tidy. The spa and indoor pool area were in a very bad state - and the changing rooms were dilapidated. Otherwise staff was lovely and friendly, there was a great buffet breakfast with a view of the sea.

Friends_and_family Family

10/10

Exceptional

12 Jan 2025

Andrei

Good place, big rooms.

Leisure Family_with_children

6/10

Pleasant

23 Dec 2024

TONY

Breakfast staff could be better

We sent this feedback direct to Capital Coast by email but as after seven days we had had no response so have decided to go public.

The check-in staff were pleasant, the room clean room, nice view of pool.

All good until breakfast - we were told it was from 7.45, the notice outside the restaurant states 7.45 the website states 7.45. The restaurant did indeed have the doors open but there was no cooking until chef arrived at 8 o'clock. We had a business meeting to attend so waiting wasn't an option. We pointed this out to the only member of staff in the restaurant and instead of apologising she was defensive, rude and argumentative, said not her fault, reception was in the wrong she even said 'I'm not a server, this isn't my job'

Clearly breakfast is NOT served at 7.45. If we knew this we could have gone to elsewhere, at least the food would have been not only hot but served with eggs and a smile.

If this was our first visit to Capital Coast judging by the breakfast experience I don't think we'd go back. This is a four star hotel but the service and staff attitude in the restaurant does not reflect this.

Some customer training is required the customer is not always right, but the customer should at least come first. Your staff represent your company and our experience hasn't been good.

Business

8/10

Excellent

10 Dec 2024

PETROS

Nice building location and view.
Need renovation and little bit more carefully cleaning. Good value for money.

Business Self

6/10

Pleasant

05 Dec 2024

jose

Too noise by staff early morning

8/10

Excellent

22 Nov 2024

Kestutis

It was our second stay - everything as expected, no surprises

Partner

8/10

Excellent

17 Nov 2024

john philip

Good location, but hotel in very bad condition, the best view from room

Partner

4/10

Poor

08 Nov 2024

Verified traveler

Old hotel need renew , 3 stars

Business

2/10

Poor

23 Sep 2024

P

Rubbish

Absolutely terrible, reception staff were so rude when speaking to customers, especially the reception manager. Unfortunately she wasn’t wearing her name badge so I can’t publish her name on my review.
She was so unhelpful and instead of speaking she would shout in front of everyone. Such a disappointment hotel needs to upgrade reception staff to someone who actually wants to work.
We were celebrating a 50th birthday asked if they could do something in the room it was an outrageous NO. I would avoid this hotel at all cost.

Friends_and_family Friends

2/10

Poor

13 Sep 2024

vered

המלון ממוקם על החוף, יחסית רחוק מהכביש . לקח 7 דקות כל בוקר בעליה קשה מאוד, ללכת עד לאוטובוס. את המגבות מחליפים פעם ביומיים לטענתם, אבל בכל פעם שכזו היה צריך להתווכח שביום קודם לא החליפו. כלומר מתוך 7 ימים לא החליפו מיוזמתם אף פעם. ארוחת הבוקר דלה והצוות מחמיץ פנים וגוער. החדר גדול ומאובזר וזה הפלוס היחידי

Friends_and_family Friends

8/10

Excellent

12 Sep 2024

Andrew

I absolutely loved my recent stay at the hotel the only issue is that you must fly into Paphos for transfer and I was not informed by hotel or Expedia and had to cover transfer myself late at night.

The hotel was peaceful, and in a great location for commuting to the town. I would highly recommend staying here.

Leisure Self

10/10

Exceptional

08 Sep 2024

KYRIAKOS

the hotel is nice and its located in a wonderful quiet place out of city and its a price worth. But It needs renovation since some parts of it are dated.

Leisure Self

10/10

Exceptional

05 Sep 2024

ronit

The staff was nice, the pool and the view of the sea is amazing. The food is excellent and has many choices. The rooms are just fine. The furniture in the lobby are not maintained. The walls should be painted in the rooms and corridors.

Leisure Self

6/10

Pleasant

19 Aug 2024

Evgenia

ERGENT NEED FOR RENOVATION!

Self

6/10

Pleasant

09 Aug 2024

Andrew

Looks like it was built to be a nice hotel but now looks neglected.. staff beyond reception are just rude the waiter and the waitresses seem to think you should move for them whilst getting your breakfast the pool area is boring and needs some work. It has loads of timeshares too -avoid

Leisure Family

10/10

Exceptional

03 Aug 2024

ABRAHAM

Very nice hotel. Nice pool. Right on the beach. Nice family room. Breakfast was ok. Food at the pool restaurant was great. I would stay again certainly. Great for families. It was so nice that they have a tennis court but was completely run down and full of beach sand so we couldn’t play. But otherwise great hotel. Thank you for a great stay.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2024

mark

Nice place good stuff

Partner

8/10

Excellent

21 Jun 2024

Christos

Really nice get away for all the family

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Darja

nice and easy stay at this hotel. Staff super nice, especially bar staff such as Apostolis who always made sure I was taken care of and was very pleasant, so was the lady in the bar near the reception. Rooms are nice and clean, food was not very good but there is a lidl nearby. Location is fine but do definitely recommend a rental car. Hotel could get a bit boring at times but is perfect for a chill holiday.

Leisure Partner

10/10

Exceptional

18 Jun 2024

Andy

From the moment we arrived, the staff were friendly and polite. The room was clean with 2 toilets one on-suite. Separate air con in both rooms. Has 3 pools outside an inside pool , spa area sauna, jacuzzi

Leisure Family_with_children

10/10

Exceptional

17 Jun 2024

KYRIAKOS

it is in a wonderful spot 10 min out of main center of city. Near to supermarket and to restaurants and to nice beaches.

Leisure Self

10/10

Exceptional

12 Jun 2024

melania

A nice resort in Paphos.

The hotel was about 20-25 minutes drive from the airport. A big resort that has lots of free parking spots. Our room was spacious and clean (including the bathroom with tub and separated shower. Bed was ok, linens were clean and we have a/c working. We have a small fridge (enough only for our water and couple of drinks. Our check in was breezy, staff were all helpful esp. in the dining area. Breakfast has lots of options (hot and cold) including lots of fresh bread. The gym has lots of machines to choose from (my only negative in here no fans and disinfectant wipes to clean). We went to use their spa, staff were nice and helpful. Overall will come back in here as its close to the beach.

Friends_and_family Family

10/10

Exceptional

25 May 2024

Honor

This hotel was very spacious with lots of amenities.

Leisure Self

8/10

Excellent

12 May 2024

Verified traveler

Beware. No benefits promised by Hotels.com.

The room/suite we had was big. Equipped with kitchenette. Cleaning was good. Breakfast could have been better. There is a variety of food, but almost everything unfortunately not tasty and from our point af view rather mediocre. Coffee is mediocre. Service is ok.
Reception is ok excluding the manager, who was rather not friendly. For Hotels.com VIP customer to know: you are not to get the benefits you are entitled. That’s because the hotel doesn’t have neither upgrade nor late checkout. It’s not a matter of availability, the hotel simply doesn’t have it. That practically means that Hotels.com provides you with wrong information. I had a chat with Hotels representative and explained the situation. As I can judge they kind of pretend it’s ok to give wrong information to the customer, to simply lie and not to take responsibility. The hotel was ready to give us the same room or another room for one night, but as late checkout. They did have rooms, but weren’t ready to give us for free, as Hotels.com promised. The same with upgrade. They simply refused. Beware.

Partner

4/10

Poor

12 May 2024

Adam

This hotel was once a nice place to stay. Unfortunately due to lack of maintenance and visible management it has deteriorated into an unsightly eyesore.

Property- Needs urgent refurbishment
Rooms - satisfactory , however ask for a sea view room.
Restaurant- Poor (cold food at breakfast)
Staff - Friendly
Location- Out of town, however accessible by bus / taxi
Car Park - Good
Food Shopping - Lidl opposite ( do not use shop onsite as it’s overpriced )

I would rate this hotel 3 Star maximum in its current condition.

Leisure

8/10

Excellent

10 May 2024

KYRIAKOS

Α hotel next to the sea with big rooms and nice breakfast. The hotel needs a renovation because is getting old and its
walls look old and dirty. The pool although is big is dirty and i don't know if they clean the water every day. The loby is very poor and the sofas there are terrible. The television has many problems since there are only 5 or 6 channels and nothing more. The pool restaurant was closing at 16:00 so there is nothing to eat until dinner time. The young girl in receprion must be more polite with clients. Its a good value hotel and if you have your own car is a nice option for the area. Its near to some atractions but for more you need a car or a taxi

Leisure Self

10/10

Exceptional

19 Apr 2024

Vicky

A great find and would certainly return. Hotel room (superior suite) came with well equipped kitchen ( dishwasher, individual tablets available from the hotel shop), bathroom and shower room. Good WiFi in rooms too. Air conditioning was effective. Plenty of space to relax.
Nice clean pools, with quick service at the pool bar and choice of recliners - some of which faced out to sea. We chose half board and it was great value for money. Good range of breakfast, including local breads and pastries. Evening meals were also good, lots of different salads, and a different theme each night. Service was very polite and quick.
It’s a quiet relaxing hotel and good value for money.

Leisure Partner

10/10

Exceptional

01 Mar 2024

David

This is my sixth or seventh visit and I'm sure I'll be back again! Amazing view. Lovely breakfast. Clean rooms. Only minor gripe is the wifi can be abit touch and go - especially in the rooms by the sea.

Leisure Self

10/10

Exceptional

21 Feb 2024

TONY

Nice hotel

Nice clean, modern comfortable hotel.
Great breakfast with lots of choice.
Large bathroom with full size bath and separate shower cubicle.
Lovely location on the seafront which has beakwaters to create a lagoon.

Indoor pool is NOT heated! But the jacuzzi is heated.

Partner

6/10

Pleasant

05 Feb 2024

Quincy

All in all a good stay there nothing fancy just a nice cool place to relax and very affordable staff was nice and always able to help when needed

4/10

Poor

17 Nov 2023

Chris

Not a 4 star - staff need customer service trainin

Reception staff unfriendly & didnt give room upgarde, put us in a room with balcony overlooking a construction site. Asked to move rooms, refused, asked for a room upgrade, refused, asked to speak to manager, they called them & spoke to them, then said we could have an upgrade for 25 euro, overpriced but better than construction site. Room was meant to be a ysea view but overlooks the pool with a glimpse to ocean, also no sponge, tea towel, dish liquid or diswashing powder for self catering apartment, asked for this but told would have to buy it if i wanted it. Very tired & overpriced hotel with no friendly staff & gym didnt open untip 9am w hen I had to leave

Partner

10/10

Exceptional

07 Nov 2023

Dayanne

The hotel is really good, staff are very friendly, the room was very good, lots of space. Bar prices are very good as well. The only few things are the fitness room does need some renovations, had only 6 dumbbells, 1 functional trainer that is broken and 1 barbell. The cardio options are good but it needs more stuff for sure, in the pictures at the website looks that have more stuff. The last thing is air condition in the fitness room also doesn't work at all.

Leisure Partner

10/10

Exceptional

27 Oct 2023

James

Lovely hotel, weather helps!

Self

10/10

Exceptional

18 Oct 2023

Ernixh

Nice staff. Great location

Leisure Friends

10/10

Exceptional

24 Sep 2023

Natalya

Perfect. Very clean. Breakfast 5 stars.
Very clean swimming pool.

Friends_and_family Friends

8/10

Excellent

23 Sep 2023

rebecca

The place needs upgrading in certain areas.Tv if english is pointless and wi-fi poor

Leisure Partner

8/10

Excellent

21 Sep 2023

Yuriy

Some comments

Family

4/10

Poor

10 Sep 2023

hala

Don't stay here

Outdated hotel. Bad smell. Bad food. Bad service. Bad beach. No value for money

Friends_and_family Friends

10/10

Exceptional

10 Sep 2023

Natalya

The Piece of Paradise

I select this hotel for personal vacations last 3 years. This is perfect place. And the Personal can help in any request.

Friends_and_family Family

8/10

Excellent

07 Sep 2023

Giannos

CHECK IN AT THE HOTEL WAS BAD .WAS DELAYED CHECKING IN FOR NO REASON

Partner

2/10

Poor

15 Jun 2023

Hiral

My stay has been awful. I am a regular traveller and so far this has been the worst hotel resort which I had booked.

This trip was booked as a surprise for my sisters birthday and since we landed and arrived at the resort it has been one issue after another.

Firstly, on arrival, the staff were very rude and as soon as we walked in we heard the reception staff shouting at one customer that was raising a complaint which was a bad start.

We were given the keys to our room and upon entering, we noticed there were spiders in the walls in the rooms and a really bad smell. We told reception and were told there is no one from room service until the next day as we arrived later night. We all had a really bad night trying to sleep with crawling spiders in the room. There was also no welcome water bottles or anything in the fridge and considering we paid around £1800 for this accommodation, which was one of the hotels biggest room and should be there most pride room, there was nothing as a welcome drink or offering. We had got off a delayed flight late night and went to the hotel and there was no water given or available as kitchen and local store was closed too.

The next day, we went for breakfast and told reception about the spiders. There was not sorry, they just said room service will review this and clean it up. When we arrived back at the room in the evening, the spiders were still there.

We called the engineers several times. The eletric devices were not working either.

Leisure Family

10/10

Exceptional

01 Jun 2023

Szilvia

Amazing family vacation

Our stay was excellent. The suit we got was amazing with all possible facilities (dishwasher, washing machine, stove, oven), 2 toilettes, both shower and bath, nice views.
The only thing was a bit missing a children's channel on the TV.

Friends_and_family Family

2/10

Poor

09 May 2023

Mohammed

The hotel is actually two hotels with two different names on the same building. The other hotel is a kosher which is totally not the kind of a hotel that I would like to reserve with. I was locate in a hotel in the basement and all the drainage and AC ventilation were on the to my room. The noise of water and air was all the time as I am in the room. Most importantly, there was a man with a heavy weapon at the entrance of the hotel later in the Erving and in the early morning. I am totally disappointed with this hotel.

Leisure Family

10/10

Exceptional

01 May 2023

Erline

I enjoyed staying at this resort. I booked last minute and the price wasn’t outrageous. The staff was so friendly when arrived. The property was beautiful I was able to catch a sunset at the beach and it was breathtaking

Leisure Partner

6/10

Pleasant

15 Apr 2023

Stuart

Didn’t do anything special for my wife’s 60th birthday

Partner

6/10

Pleasant

29 Mar 2023

christine

Unfortunate experience, great location.

The resort is well located, but needs a bit of TLC. Also the staff seems, at best, very unhappy and at times, rude and inappropriate. The food is not great but the cocktails were good. At breakfast, the buffet was often messy and not cleaned/restocked as people were accessing the items. One morning near the end of breakfast, a screaming fight broke out between members of the staff. A very angry woman who was yelling at several people and slammed and then pushed a door onto one of her coworkers. In the US, this would have been an immediate HR issue and for sure retraining or termination would be the outcome. As it was, it was extremely uncomfortable for the guests. Many of us left in a hurry. Unfortunately the dinner service wasn’t much better. No outbreaks of yelling, but the same sense of general unhappiness, which expresses itself in unfriendly interactions with the guests.

Partner

6/10

Pleasant

23 Mar 2023

Christine

Overnight stay.

Just an overnight stop. I reported to reception that the room was excessively hot. She said it is winter here the central heating is on. We live in Cyprus and it was too hot for us we had to have the window open to cool down. There was tea making facilities but no tea or coffee when I asked about this I was told coffee and tea could be purchased from the minimarket (overpriced). We had difficulty turning the tv on and off the remote has been used so much the buttons didn't work. Having said that it was nice to get english tv that wasn't bbc world news.

Partner

8/10

Excellent

24 Feb 2023

Verified traveler

Birthday Break Away

Brad away to celebrate a friends birthday.
I booked two single beds - it was a double!
I could not use the sofa bed as it had a broken spring and an old, dirty, thin foam top which was in very poor condition.
The reception staff were quite curt and not very helpful.
However - the restaurant staff were very lovely, hardworking and efficient.
The Bar man was really nice - so pleasant and polite.
Our telephone didn't work and meant we twice had to trail back down to reception to speak to them.
They sent a technician who was a such a nice young man, really helpful and so polite.

Friends_and_family Friends

4/10

Poor

04 Feb 2023

eybi

bad attitude and old hotel

i arrived the place and got a tiny ground level room south side pointed.
even though its winter time, the day i arrived the sun made the room feel like sauna. we tried to turn on ac and found that in winter time its just heating option on, and we couldnt open any window because there is no such. in the morning we asked to change room and the reception manager was so rude and antipathy. the breakfadt is dry and not tasty.

Partner

2/10

Poor

30 Jan 2023

Sergiu

bad

- cockroaches in the rooms
- we requested to see the room before check-in and we was refused... first pay and if you are not satisfied you have to stay
- the water at the spa was very cold
- old and defective bed mattresses
- - the housekeeper entered the room in our absence without consent even though we had \"do not disturb\" on the door

Friends_and_family Family

2/10

Poor

13 Jan 2023

Donald

Run down

I set up for ealy check in as a VIP member, they wouldn't even listen to me but made me wait over an hour to check in

Friends_and_family Family

8/10

Excellent

06 Jan 2023

Brian

Generally, an enjoyable comfortable stay I would have thought the soundproofing of the suites may have been better , as we could clearly hear neighbouring guests and loud music drom iurside , even with everything closed.

Leisure Partner

8/10

Excellent

05 Dec 2022

Navdeep

The hotel was conveniently located and has good amenities. The breakfast was great. The only issues were with getting towels in the spa and the dinner buffet was overpriced and not good quality. Overall it was a nice stay and I would recommend it!

Leisure Partner

8/10

Excellent

01 Dec 2022

Verified traveler

No so refundable and surprised

The hotel was clean good service located far from everyplace. We are told this hotel is cosher. We were surprised to see the first time 2hotels together blue lagon was cosher. They didnt alow to have breakfast there.

Partner

8/10

Excellent

24 Nov 2022

Verified traveler

overall very satisfied

really pleasant stay, the location is very good, there's a bus stop nearby and lidl for whatever you need to buy.
there's a sandy beach nearby the hotel as well, the water was nice warm, so amazing.
oh the water in the hotel swimming pools was cold, so didn't use it, I did try a sauna though.
breakfasts were nice with some local products as well.
the rooms could get noisy indeed as the walls don't soundproof, luckily my neighbors were quiet in the night and morning so nothing to complain.

Self

10/10

Exceptional

13 Nov 2022

David

I've stayed here three or four times before, but this was the first time in 3 years after covid, and it was still as good as I remember! The location and view of the sea is amazing - the walk along the coast into pafos harbour is great (30-40 mins). There are a couple of eating places in walking distance but the drive into centre is easy as well, and parking at hotel is straightforward. Breakfast buffet is always lovely - and served until 10.30 so plenty of time for a lie-in!

Leisure Self

10/10

Exceptional

30 Oct 2022

Kyriakos

Everything was nice.

Leisure Family

2/10

Poor

26 Oct 2022

Muttasim

The hotel was nice a bit dated, they have a very strict policy with regard to check-in you cannot check-in prior to 2PM, I and several guests had to wait in the lobby for several hours the lobby had no A/C on, and it was very hot and uncomfortable.

Leisure Self

10/10

Exceptional

26 Oct 2022

James

Clean, peaceful, relaxing.

Friendly staff.

Self

4/10

Poor

11 Oct 2022

Irit

Disappointment

The hotel seems old. The room was with ants . The furniture were old. It claimed to be 4 stars and therefor disappointed

Partner

6/10

Pleasant

11 Oct 2022

Chris

Been here several times before COVID and always been good value for money. Again price was fine but spa and facilities was shut for 2 weeks ( disappointing as we like to use this ares). The state of the indoor swimming pool, sauna etc… is in a very poor state and desperately needs repairing. The hotel seemed to generally be lacking maintenance and too few staff in key areas , like the restaurant ( running out of cutlery, plates and cups etc… ).
It’s a shame really as we have enjoyed previous stays but until it is updated we will not be returning.

Leisure Partner

10/10

Exceptional

10 Sep 2022

Natalya

All in one

Amazing! The best hotel in Paphos! Better than 5 stars. Around the hotel You can find any type of the beach: sandy Venus beach, wild natural rocky or the pebble beach. Perfect restaurants around the hotel.

Friends_and_family Friends

8/10

Excellent

23 Aug 2022

Michael

Not impressed and no free parking.

The stay was ok, but we were expecting much more from this hotel, the service isnt what we had from our previous stays in other kempinsky hotels in the world

Partner

8/10

Excellent

09 Aug 2022

Cenk

This property is close to a sandy beach which difficult to find in the area.

Leisure Family

10/10

Exceptional

31 Jul 2022

walid

Overall Friendly family resort ...good location.. large beautiful Suites .. sea access is not the perfect one however you can walk to Coral bay ..Gym .. indoor pool needs renovation and the whole comon areas as,well ..

Friends_and_family Family

4/10

Poor

26 Jul 2022

Verified traveler

Bad experience!

It's not worth the money we paid! On the photos it looks like a 4star hotel but in reality it looks like 3star hotel. They gave us a room on thw ground floor, where the pool is, and there was a smell of the chlorine all the time. We said to the reception to change us room but the manager there said that it was the smell of the sterilization. He was definetely lying!! The room was too small. Smaller than in the pictures. The bed was uncomofrtable. The furniture old and broken.
The breakfast was terrible!!

Partner