Britannia Hampstead

United Kingdom , London
LONDON, Primrose Hill Road, na
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100 reviews shown

8/10

Excellent

11 Mar 2026

Luke

Room was clean and reasonably sized for the price. Inclusion of a shower cubicle was nice. Staff were friendly and helpful. Window had a gap on it that whistled when windy, would be annoying for a loght sleeper (which luckily I am not)

Self

6/10

Pleasant

01 Mar 2026

Funmilola

The room was clean and in good condition. Good customer service; however, they're not going to provide you with any toiletries, which I personally think that it does not make any sense.

10/10

Exceptional

23 Feb 2026

Alan

Lobby coffee great

Only one BIG complaint

The TV was useless

6/10

Pleasant

14 Feb 2026

Chloe

We had a nice stay and the hotel room was clean and spacious but we specifically booked this hotel as it offered parking. When we arrived we were totally disappointed that they told us there was an event and we couldn’t park our car. We managed to park on the street outside that evening but we had to wake up early the next day to move the car and find parking (in London which is always a nightmare) which was totally inconvenient and frustrating and it could have been so much better if they had have informed us about this parking situation in advance!

Leisure Partner

10/10

Exceptional

13 Feb 2026

Jason

Great stay very clean staff amazing

Self

6/10

Pleasant

08 Feb 2026

Sophie

I was in the room next to the elevator. It was REALLY loud all night.

Leisure Self

6/10

Pleasant

30 Jan 2026

David

It’s a budget hotel so adjust your expectations accordingly. But it’s perfectly fine if you’re not too fussy. The room I stayed in was a bit too hot but they have an air cooler on hand (clearly it’s an often repeated issue). It wasn’t the nicest room or hotel and everything felt in dire need of renovation, but it was okay.

2/10

Poor

21 Jan 2026

Tim

Despite booking with a UK CC and Address, AND having booked in online, i was asked for the first time in my life for an official photo ID, i.e. driving license or Passport.

I had already given my name to the reception desk, advising them I had a reservation.

It was late, I was tired and have booked and used hotels for many decades. including very recently in the UK. When I informed the reception desk I don't carry my driving license or passport (I don't need to, we are not yet a police state, or Russia), i was informed I needed to.

I explained I didn't and was told \" But how do we know who you are?\" I informed them this was the first time in my life (I'm 61) I had been asked for such in a UK hotel. This included a very recent stop (few weeks ago) at another well known hotel chain in London.

They had appeared to look up my name when I first approached the desk and informed them I had a reservation, and so I was then surprised that, AFTER making it clear I would need to show offical photoID to proceed further, they asked to see the email of my reservation.

Immediately, everything was sorted and I was given my key, with the junior man telling the senior man somethig along the lines of \"yes, he has booked it\"

I can only surmise that he couldn't undertand or follow my accent when I gave my name, and instead chose to hide behind \"I need to see your ID\" to allow him to read my name & check on the reservations. The senior man was polite, but pompous

Self

10/10

Exceptional

16 Jan 2026

Robert

Nice hotel stayed in a room with no windows got hot verry quickly could have better fans for them rooms. Staff amazing and helpful really quick and even when you book out of the hotel can still keep your bags there till late

Friends_and_family Friends

4/10

Poor

18 Dec 2025

Jake

Basement room with no window (we knew there was no window when booking)

But it was insanely hot and there is no air con, the room was also outside the cleaners cupboard so was woken up very early

The staff were friendly though but I wouldn’t recommend here

Partner

8/10

Excellent

16 Dec 2025

Genevieve

Good for the price

4/10

Poor

08 Dec 2025

R a

Poor decor, needs updating, uncomfortable bed and pillows, dreadful linen, no turnover on multiple nights stay, rooms not sound proofed. Hotel reception staff were pleasant and polite but you’d be much better off in a Premier Inn than here. Needs a good update.

4/10

Poor

04 Dec 2025

jack

NO Service of the rooms! after 3 nights then they service the rooms??? No change of towels or basic cleaning at all and we were advised ay check in!

Second night i found a screwdriver and smoke alarm just left in the bathroom, asked hotel rep what is was and could they remove it and also is my room safe!

the screwdriver was never removed nor the smoke alarm was still present after another niight

Poor yes but cheap

Business

8/10

Excellent

28 Nov 2025

Athira

Good room, only issue was proximity to the laundry room which meant it was noisy in the morning. Very easy access to the Roundhouse music venue. Lots of food options within a 10 min walk. Would stay here again if attending a concert at Roundhouse

Partner

6/10

Pleasant

27 Nov 2025

Carrole

The heater wasn’t working properly in the room. It’s too cold.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Neil

Nice room, comfy bed, excellent that the room was not too hot at night like some hotel rooms can be. Decent breakfast. All in all a good place to stsy

8/10

Excellent

17 Nov 2025

Martin

Bathroom was recently refurbished. I liked the provision of a bath mat for the shower. Room was clean but basic.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Natasha

Clean room with excellent location. Friendly staff too

Leisure Family

8/10

Excellent

07 Nov 2025

Kelly

Clean

Partner

6/10

Pleasant

06 Nov 2025

stephen

The room was clean bed comfortable towels were a little small location ok 9 min walk to chalk farm tube.i book a late checkout at a cost of £15 but we got up in morning and decided we were traveling home early went to get some breakfast at 9.20 it closed for 9.30 so would not let us get breakfast. Then i asked for refund of the late checkout and they would not refund my card even though we were leaving before 10 am was very dissapointed with the person on reception felt like we had just been ripped off, and now we had a 41/2 journey back to manchester with no breakfast there was people who had only entered 2 minutes before and because of that would not return here

Leisure Partner

8/10

Excellent

05 Nov 2025

Paul

Clean room

Friends_and_family Friends

6/10

Pleasant

02 Nov 2025

STANLEY

I only had one quick drink and we didn’t have a car

Friends_and_family Family

4/10

Poor

02 Nov 2025

Ms JM

Wish I had booked elsewhere. Kept awake by roaring heating/ventilation system, sounded like a huge space heater or hoover was in the room all night. Room ok. Staff surly all round. Receptionist during check in didn't mention breakfast wasn't included, we then were hassled during breakfast, ending up having to pay extra £30 for 2 very average meals. It was an honest mistake, when I asked for proof of room only booking they couldnt provide it - just a code which could have meant anything. Not a smile to be had, no effort to meet us halfway. We were made to feel targeted & like we were being dishonest. If there was a staff member checking for this on the way in to diningroom, it could have been avoided. Shame, as the location is great. Won't be going back. Ever.

Friends_and_family Friends

6/10

Pleasant

31 Oct 2025

Sonny

Room wasn’t cleaned once

10/10

Exceptional

24 Oct 2025

bruce

Checked in no issues, clean everywhere, lobby, corridors and rooms. Rooms are on the small size but perfect for a sole traveller or passing through couple, a great find and walking distance from Camden Town which was part of my trip and easy access into London.

Self

8/10

Excellent

22 Oct 2025

daniel

Very clean property, a bit dated but that doesn’t bother me. Washrooms were redone. I was happily surprised by it

Business Self

10/10

Exceptional

22 Oct 2025

Gill

Room clean staff amazing excellent location for visiting places

Friends_and_family Family

2/10

Poor

21 Oct 2025

James

Alarm went off through the night. Mistakes happen, but no apology the next morning. Receptionist seemed annoyed I'd even brought it up. Was told by the her to email the hotel to complain, which I did with no response so I'm guessing she deleted the email. To be fair if the alarm hadn't gone off the stay would have been fine.

Business

8/10

Excellent

19 Oct 2025

Steven

Lovely location great reception but health and safety a concern. At 2:30 on wed 15th the fire alarm went off. I went to get out to find the guest that set the alarm off outside in my face I tried to calm him down as no staff there. I put the phone he gave me on reception desk. I work for NHS and could not get back to sleep. The apology for inconvenience was not a lot of consolation

Business

6/10

Pleasant

13 Oct 2025

Ulana

Quaint clean hotel. My only real issue was that the mattress was very uncomfortable.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Rory

Clean room and bathroom. Helpful staff. Good restaurant nearby.

8/10

Excellent

10 Oct 2025

Ariel

Shops nearby

8/10

Excellent

10 Oct 2025

Marilyn

Very friendly and helpful staff that were so accommodating to our changing needs during our stay. Definitely booking again when next in The Camden area

Partner

6/10

Pleasant

09 Oct 2025

Denver

older hotel without things like mini-frigs in the rooms. Staff was generally very nice, but someone at reception copied my credit card info and used it to make an unauthorized purchase

Leisure Partner

6/10

Pleasant

07 Oct 2025

John

Rooms were clean and comfy, one staff member was abit arrogant and the breakfast was crap cold and tasted was cooked the night before which let it down not worth price

Business

10/10

Exceptional

07 Oct 2025

Jennifer

Clean good sized room, warm, great shower, iron, board, tea and coffee facilities, hair dryer and Tv. Great value. Can’t fathom why people give such poor reviews. Such good value for a small price in London. Short walk from underground and Camden.

Friends_and_family Family

2/10

Poor

06 Oct 2025

Denver

Someone at the front desk copied my credit card information and used it for a Deliveroo order without my knowledge. Fortunately I caught it two days later and disputed the charge on my account, but now I have to get a new card from my bank

Leisure Partner

6/10

Pleasant

05 Oct 2025

Mr Christopher I

It's Okay

The staff were friendly and happy to help when needed.
The room we stayed in was a really good size for me and my girls.
The Bathroom on first inspection looked really good, however there was a slightly worrying blob dark in colour near the toilet. In the middle of the bathroom floor there were some spots of something.
The shower was good but the water took a while to drain away.
We stayed for two nights and when we went out all day Saturday I was surprised when we got back that our room hadn't been cleaned. I've not been to a hotel where they don't do this. Also our key cards didn't work on the same day which meant I had to walk back to reception which was annoying after a long day out.

I would stay again but I would ask a few more questions before I book a room.

Friends_and_family Family

4/10

Poor

05 Oct 2025

Erin

There was sticky marks all over the walls and drips of some fluid over it. The carpet wasn’t clean. The bed was the most uncomfortable bed I have ever slept on woke up with a mark from a metal rod in the bed. Only one pillow each and we went and asked for more but they didn’t have any. Also parking. It says 12 space car park when we arrived there were “2 spaces” but these were impossible to get in due to the trolleys and bins which they have laying about everywhere in the car park. The remote in the bedroom wasn’t working properly and all the buttons were inverted too. Would not go back not worth the money have stayed in much nicer hotels for cheaper.

Partner

4/10

Poor

04 Oct 2025

William Neil

constant road noise (double/triple glazing?), very uncomfortable bed, gap between bed and clothes stand only 9-10 inches apart so awkward to negotiate, TV didn't work (no signal) and unbelievably what sounded like the delivery of aluminium beer barrels in the middle of the night. All in all a dreadful night.

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Jonathan

Perfectly good for overnight stay. Would definitely sray again

8/10

Excellent

01 Oct 2025

Janine

Hotel, rooms and furniture a bit tired and scuffed looking. Found a big black hair in chest of drawers.
Helpful staff and 10 minute walk to nearest tube station.

Partner

8/10

Excellent

30 Sep 2025

Fergal

Perf

6/10

Pleasant

28 Sep 2025

Soukaina

Its an average hotel

6/10

Pleasant

24 Sep 2025

Stephen

Basic hotel but very clean. Couldn’t fault it really. 12 min walk to nearest tube stations

6/10

Pleasant

20 Sep 2025

jeramie

I liked the location. Easy access to Chalk farm underground. About a 6-7 minute walk and many bus stops near the property and it’s out of the really busy parts of London in an upper class area. There’s a Tesco, pub and Starbucks less than a minute walk 1 block over and the beautiful park that overlooks the entire city is very close. Room was dated and not modern but was clean. Stayed for 4 nights and nobody came to clean or anything at all, I had to ask the front desk for toiletries, towels and coffee. I didn’t like the window only opened 4 inches and had zero air flow. Beds were very uncomfortable. Breakfast seemed okay but was quite expensive for what it was. Most hotels include a breakfast buffet like that nothing special just normal breakfast. Rooms do not have refrigerators or fans so it will get very hot in the summer time. All in all its was the most okay stay. I’d stay again because of the location but something needs to be done about people smoking marijuana and cigarettes out back. With the window open that’s all you’ll smell all night. For the price and location it’s good enough

Leisure Partner

8/10

Excellent

16 Sep 2025

Thomas-Christian

Sometimes you just to get your head down for the night. Nothing special, no gimmicks. My partner was in hospital nearby and I just needed a bed for the might. Basement room with no window, fit the bill. Double bed was a little hard, but I dropped off quite easily. Lovely walk-in shower in a good sized bathroom (might need to look at the flow down the plug hole). Restaurant and breakfast available on-site, but plenty of places locally. Overall a little tired, but then so was I.

Leisure Self

8/10

Excellent

14 Sep 2025

Anthony

Nice place to rest your head

Hotel was ok to rest your head, the service was ok, although I have to be honest in saying the food isn’t great

Self

2/10

Poor

03 Sep 2025

Samantha

I CHANGED hotels from this place after one night because of how bad it was. DON’T STAY HERE. I was booked to stay 6 nights and after one night I decided to eat the cost because of how bad it was. The bed was solid springs, my husband and I both woke up in pain and sweating because NO AC. I thought maybe if I got an extra comforter it would make the bed less painful, I had to walk to the front desk because there’s no phones in the room. The front desk said they’re out of blankets and pillows. My husband and I couldn’t handle staying 5 more nights and switched hotels and switched to The Standard, I highly recommend over this place!

Leisure Partner

2/10

Poor

03 Sep 2025

Carlie

Staff was rude, house keeping came once during our 9 day stay and only replaced our sheets. The sheets they did give us smelled like mildew. The mattress had springs poking out of it. You definitely get what you pay for.

Leisure Partner

8/10

Excellent

31 Aug 2025

Leon

Everything

8/10

Excellent

26 Aug 2025

Michael

Peaceful Stay

4th with terrace, so you have to use the one chair you have in the room. Wifi signal wasn't strong enough for the smart tv.

When taking a shower make sure to leave a towel in front of the shower incase water spillage, Shower cubicle is small for over 6ft and large people.

Limited car parking spaces.

Apart from that its ok

Self

8/10

Excellent

14 Aug 2025

David

I liked the location. it was near Chalk Farm Road with a short walk to Chalk Farm Tube station, where you can catch the Northern Line to go directly into Centeral London.
It is in Western Hamstead or Northeast Camden.

Business_and_leisure Self

8/10

Excellent

10 Aug 2025

Julie

Nice enough but the bar and restaurant was closed the whole time

Leisure

8/10

Excellent

08 Aug 2025

Hannah

Staff are very helpful and polite. Comfy stay

Leisure Partner

8/10

Excellent

28 Jul 2025

Verified traveler

Mostly excellent.

Excellent friendly and helpful staff, lots of local knowledgr. Had to pay extra for parking , which was not mentioned on the hotels.com site (not the hotels fault) , and somebody left an empty glass in the corridor outside my room in the evening which was still there the next morning. Other than that, excellent. Will use again

Self

4/10

Poor

25 Jul 2025

Darren

Ummm not again!

Was disappointed that my room and bathroom wasnt cleaned and bedsheets not changed for a 3 night stay.

Business

4/10

Poor

25 Jul 2025

Sharvae

Room was too hot, windows can't open wide enough for airflow, and one of the fans was not working properly. They refused to change the fan! Have to hoover the room yourself! Not very attentive to your basic needs even when you ask!

Leisure Family

10/10

Exceptional

24 Jul 2025

Simon

No parking spaces available onsite but managed to find on street parking close by

Business

2/10

Poor

22 Jul 2025

David

Lovely area

Business Self

4/10

Poor

20 Jul 2025

Jason

Poor rooms and facilities

Leisure Partner

2/10

Poor

17 Jul 2025

Verified traveler

Upon arrival, I was shocked to find:

No air conditioning in the room, making sleep nearly impossible during warm weather.

Mold clearly visible in the bathroom vents and on the walls.

Unsanitary stains on the carpets and bedding.

No security measures or checks upon entry to the hotel premises.

Unresponsive and unhelpful hotel staff who were unwilling or unable to address even basic concerns. For example: on June 17, 2025, the desk person’s response to mentioning the lack of AC was stifling and uncomfortable was, “Well we are all hot in this building. There’s nothing we can do, unless you use the fan in your room.” To which i mentioned that the room didn’t have a plug-in fan and he said, “I’ll let my manager know.” And the next morning, June 18, 2025, I was given a single rotating white fan that didn’t reach from the wall plug.

As a direct result of the lack of AC and poor air quality, I developed a sinus infection that negatively impacted my entire trip. The conditions were so intolerable that i checked out early on June 19th — well before the end of our original stay. I booked alternate accommodations through another platform.

To add further concern, the fact that a property with such severe health and safety issues is listed on Hotels.com deeply undermines my trust the platform.

Self

6/10

Pleasant

16 Jul 2025

Darren

So so Hotel

Room was on main street so i heard all the traffic! Also where lorry was unloading and making loads of noise after 10pm!

Business

8/10

Excellent

13 Jul 2025

Ryan

Overall our stay was without any serious issue. The hotel was easy to find and the lobby/restaurant was clean and had a nice welcome feel to it.

Check in was a little slow and the bar wasn’t always attended so I would say service could have been better, but again, this was minor so nothing to cry about by any means. The staff themselves were smiley and friendly and that’s all that counts to me really.

Our room was on the ground floor, the hall way leading to the rooms had a very unpleasant smell… one that I would seriously consider complaining about as it was nauseating.

The plus side, was that the bedroom was absolutely spotless! No smell (thankfully), the bed was very firm, which I do like, however only 1 pillow each, and as a side sleeper I would prefer two, which has always been standard in other establishments. As we were there only for 1 night, I didn’t want to bother the staff by asking for another. But something to consider if you are staying here.

Overall the stay I would rate 8/10 - parking here is very limited, so have a back up plan if you are arriving by car. And to the hotel people, please clean that corridor carpet, it’s not nice being greeted with that awful smell!

4/10

Poor

10 Jul 2025

Mark

Stinky windowless room with no airflow

The positive of this hotel is the price and the location, but that is about it. I had a ground floor room. Walking through the double doors from the breakfast to this set of rooms, I was greeted with a waft of moldy stench, as if the carpets had not been washed since inception. Onward to the room which was windowless and without AC. There was a tiny tv and a very uncomfortable “double bed”, which was actually two singles pushed together. The bathroom? Passible and at least there was hot water. But whoever engineered the shower forgot to install a soap dish platform on the wall. Instead, I had to put my shampoo and soap on the floor and bed down when ready to use them. And check out is at 10 am, which is absurdly early.

Self

10/10

Exceptional

08 Jul 2025

Sarah

Great value for money

Late check in, parking on site, friendly and professional staff, easy check in and out.

Friends_and_family Family

4/10

Poor

01 Jul 2025

Errol

Nothing unique....not a lot to like

Leisure Partner

4/10

Poor

27 Jun 2025

Verified traveler

Very noisy due to broken window

Our room overlooked a busy main road which might not have been too bad if it wasn't for the fact that the window was broken and we couldn't shut it so we got very little sleep.
Having said that Jean on reception was wonderful she couldn't have been more helpful and friendly, she is an asset to the company.

Partner

4/10

Poor

26 Jun 2025

Ian

Like a jail cell, and clubby stumps all over the balcony from previous guest I’m assuming.

Business

10/10

Exceptional

25 Jun 2025

Nafees

Great stay

Friends_and_family Family

2/10

Poor

21 Jun 2025

Joanne

Poor Service

We were informed once we had checked in that our room would only be refreshed every 4 days, we had no clean towels, refreshments or bedding, I witnessed a foreign national go to reception with a name and ask if that person was a guest and the information was given out freely, the shower water barely ran and I had a delux suite and was shocked to find out side my door 2 days in a row a ceiling tile had fallen in the smell of dap was really bad needless to say we wont be staying again

Business

2/10

Poor

19 Jun 2025

Mohammed

The property is unclean. Checking in I was in a que of travel group. There is work . The windows are useless

Business Self

6/10

Pleasant

17 Jun 2025

Randy

Location is good for Camden and Regents/Primrose. Rooms are large but need updating relative to other 3-star hotels

Friends_and_family Friends

8/10

Excellent

15 Jun 2025

Helen

We stayed for 2 nights, location was easy for tube and walking to London Zoo via Primrose Hill.
We were lucky to be on 4th floor with a fantastic view of the city.
We found the bed a bit firm, but the staff went above and beyond to add a duvet to soften the bed and also gave extra pillows.
Would definitely recommend and will be visiting again.

Leisure Partner

10/10

Exceptional

14 Jun 2025

MICHAEL

Excellent stay , loved every minute of it

Business Self

10/10

Exceptional

13 Jun 2025

Claire

didn't use any of the facilities or have breakfast, literally reception and our room - for a one night stay. Could not fault the room, was clean, comfortable, very spacious, everything you need, pleasantly surprised after reading some of the reviews. The nearest tube station is a 10 min walk.

10/10

Exceptional

09 Jun 2025

Jodie

Place is lovely and clean, staff very friendly and helpful

8/10

Excellent

05 Jun 2025

candice

The window did not open and on the second night key stop working

Friends_and_family Family

8/10

Excellent

29 May 2025

David

The rooms without windows really need aircon.

4/10

Poor

24 May 2025

Verified traveler

Not great

Booked a twin room with a friend but they gave us a double, claiming it was an upgrade but they were fully booked so we had to share a bed rather annoyingly. The noise from the room next door was so loud for most of the night. We barely slept as a result. It was close to the Roundhouse though which was convenient.

Friends_and_family Friends

6/10

Pleasant

19 May 2025

Sunil

ROOM 302

First night was awful - avoid room 302 at all cost!! This is right next to the lift and sounds like a dragon breathing fire every single time someone uses and as only one lift was working it was in use so much I could not sleep most of the night! When I did get to sleep the hotel alarm went off at 4am which woke me again!

Partner

4/10

Poor

17 May 2025

Simon

Could be better

Not greeted in the best way , more concerned about me showing my id to him . Was woke up at 4am to guests arguing and fighting on the fourth floor and my sleep was ruined after that .
Apart from that , nice location , rooms a little dated and mattress wasn’t comfortable . Could be so much better

Friends_and_family Friends

2/10

Poor

16 May 2025

Gavin

The rooms are too hot, the state of the cleaning was bellow average

10/10

Exceptional

07 May 2025

Kevin

1 day in London

Nice hotel. Very reasonable was upgraded to a window room for free. Recently renovated carpets. Paintwork had been smarted up fairly recently. Will stay again.

Partner

8/10

Excellent

05 May 2025

Clare

Good location. Perfectly acceptable hotel for the price and location. Staff are lovely. Felt safe there as a single traveller.

Leisure Self

10/10

Exceptional

02 May 2025

Marius

Great choice for last minute

it was a last-minute change of plan, searched through a couple of apps and this came up close to where we need to stay. Booked online couldn’t get an invoice in the morning because I’ve booked it online but that’s fine.

Business

8/10

Excellent

29 Apr 2025

Megan

Super friendly staff who upgraded my room upon arrival. Room was clean, relatively large and comfortable. Basic but all I needed for a one night stay.

Business Self

6/10

Pleasant

21 Apr 2025

Verified traveler

Okay but disgusting.....

Room was decent. The toilet was clean and looks new, but the shower drain was clogged and it was like showering in a mini pool for my feet! Quite disgusted with that.

Partner

8/10

Excellent

14 Apr 2025

June

Nice stay

Very clean

Partner

6/10

Pleasant

14 Apr 2025

Matthew

No daily cleaning service. Very hot poor ventilation.

Leisure Self

8/10

Excellent

07 Apr 2025

Tanya

Good hotel good location

Partner

8/10

Excellent

07 Apr 2025

Ben

Wouldve made sense to warn us the alarms would be activated if we showered without the window open!! Imagine the reception dude having to see my nakedness questioning what were doing at 4am just because we wanted to shower!!

Cheap and clean would stay again

Leisure Partner

6/10

Pleasant

05 Apr 2025

Ashleigh

Rooms were basic, kettle was dirty but replaced with a clean one. Water in the shower tray didn’t drain very well and had to rush in case it overflowed onto the bathroom floor. Staff were very friendly and helpful. Great location and neighbourhood.

Partner

6/10

Pleasant

01 Apr 2025

Richard

Very good

8/10

Excellent

30 Mar 2025

Tom

Ok, basic but fine

Leisure Family

10/10

Exceptional

27 Mar 2025

Gill

Second visit

Great price and location.

Friends_and_family Family

4/10

Poor

25 Mar 2025

Alan

Bad night

Check in was fine , then it went downhill from there , the room looked tired with worn paintwork and was dark and dismal . I don't understand how you can put a room right by the lift as the noise made it very hard to sleep , I can definitely say I wouldn't stay here again

Self

8/10

Excellent

23 Mar 2025

Christina

Friendly staff, facilities and quality of the hotel was ok - lobby and bar area were nice. Outside and room were average.

Leisure Friends

6/10

Pleasant

20 Mar 2025

elizabeth

Basic room, but the tv was not tuned in so could not use it, too late to ask someone to come up when we realised as we’d been out for the night, part of the windowsill had fallen off and was just perched on a plug socket. Also the curtains did not draw fully so lights from outside shone in not allowing a great nights sleep.

Partner

4/10

Poor

20 Mar 2025

Paul

Cannabis at The Hampstead.

Horrified that guests were allowed to smoke weed and drink Alcohol on the premises (outside).

Not a good look for the Hotel.

I wouldn’t stay there again.

Partner