Name: DoubleTree by Hilton Golf Resort Palm Springs
Address: 67967 Vista Chino, Palm Springs, 92234, US

DoubleTree by Hilton Golf Resort Palm Springs

Palm Springs - CA · United States

100 reviews shown

2/10

Poor

31 Jul 2026

MARGARITA

Our room A/C wasn’t strong enough and wasn’t keeping up with the heat. It was incredibly loud and would not be keep us cool, we didn’t sleep the entire night. As reported to the front desk and assistance, ‘an engineer was sent and it should be working’, and it wasn’t. Upon checking in, we asked if we can switch our room from a 1 king to a 2 king or 2 queen bed and we offered to pay extra, yet they gave us attitude and told us that since we booked through Expedia, and no accommodation can be made.
The hallways had the same cooling issue, it was so hot, we didn’t feel the difference between walking inside and outside. It was incredible hot and the experience was terribly miserable for us.
We called beforehand to let the hotel know we were arriving to checkin around 7pm and the front desk woman said she will accommodate and notate that we will be checking out at 12:30 the next day. Yet when I spoke to the employee the next day in the morning who claimed there was no note and that she was doing me favor extending our checkout. We left by 10am, we couldn’t survive in there any longer.

2/10

Poor

28 Jul 2026

G. Karina Garcia

This hotel is a beautiful hotel and have stayed here before. But this experience was one of the worst i have ever

10/10

Exceptional

27 Jul 2026

Luane

I love the property. It was clean, staff was super helpful. I went with my bf for a weekend getaway. Pool and casino were the main objectives and of course relaxation.

2/10

Poor

27 Jul 2026

sergio s.

The AC in our room was not working all weekend! The room was extremely warm and very uncomfortable. And it was 114 degrees during the day, and 98 at 12 midnight!! We reported it to the front desk twice!! But all they did was give us a floor fan.. we checked out super early Sunday morning out of frustration, and once again let the front desk know how uncomfortable we were.. all they said was we’ll let management know. The pool and the rest of the hotel were very clean and nice, it just our room that happened to be the worst part of our trip!!
The room is supposed to be the most comfy part of the trip!!!
They need to do better!!

4/10

Poor

27 Jul 2026

Mauricio

What I liked: Beautiful views from the corner suite, nice pool area, food and drinks were good at the bar, suite was very spacious and good for hosting friends.

What I didn’t like: Room was not cleaned properly. We found an empty beer can sticking out from under the couch, a piece of dirty underwear hiding behind the tv stand, and the pull out couch had multiple stains on the cushion. A/C worked but would lose strength throughout the day and could not be adjusted lower. The pull out couch was extremely uncomfortable, with the mattress lacking any sort of proper cushioning to the point that the metal underneath could be felt while laying on it. We asked for at least two rollout beds to help the 2 guests sleeping on that super uncomfortable pullout, but was only offered one rollout bed, per their policy. You would have thought that it being a Doubletree property, management would have been more accommodating after experiencing these issues, but that was not the case. One lady at the front desk mentioned multiple rooms were without A/C after it malfunctioned. Thank goodness that didn’t happen to us, but it’s concerning to know that it happened to multiple guests at a hotel you would think would not have these types of issues. Overall, a disappointing experience.

10/10

Exceptional

27 Jul 2026

Aime

Amazing

10/10

Exceptional

26 Jul 2026

Johnny

Everything Wonderful !!!

10/10

Exceptional

26 Jul 2026

Oneil

This is a great property. The staff is very friendly and nice. Just keep doing what you are doing.

6/10

Pleasant

26 Jul 2026

Flor A.

They need to remodel the rooms.

6/10

Pleasant

20 Jul 2026

Tesen

I wanted to have a quick weekend getaway with my family but planned ahead of time because I am a family of six. I called the actual hotel because I noticed I could not book one hotel with all of us in one room so I requested a connecting room. They said no problem, but when I arrived spoke with the “manger” Jesse and no notes was there. He wanted to give me a room on different floors, finally after informing him my kids need to be close by (have kids with special needs) he said I can get a room 2 doors down but it’s not ready. Ok that’s fine, we arrived at 2p it’s expected check in time is at 4p. I returned back at 4p Manager Jesse was gone for the day and our room was given to someone else. This was very frustrating so I had to wait until almost 6p for another room that was close to each other. There was another manager that came and was very helpful and the lady behind the desk was trying to also be helpful but I was only there for one night and missed the entire first day with my family trying to figure this room situation out.

Family_with_children

2/10

Poor

17 Jul 2026

karen

No elevators and I’m pregnant. Everything smelled like smoke and was dirty

Family_with_children

8/10

Excellent

17 Jul 2026

Sarah

Overall good.

Partner

10/10

Exceptional

15 Jul 2026

Danny

clean and the best sandwich

Business

6/10

Pleasant

15 Jul 2026

Lusine

Only the golf course

Family_with_children

4/10

Poor

13 Jul 2026

Luis

Staff was not helpful.

10/10

Exceptional

12 Jul 2026

Cristina

The pool and amenities were great!

Family_with_children

6/10

Pleasant

12 Jul 2026

Brenda

The property was great. The lobby was clean and the bar and restaurant was clean too. The service was great at check in, we enjoyed the cookies they gave us. The pool was not very clean there was trash around. I feel there should be personal picking up. The rooms were a bit out dated and had cobwebs. We still enjoyed our time. The backyard golf course was amazing.

Family_with_children

6/10

Pleasant

12 Jul 2026

Veronica

Hotel has a beautiful view but the room needs renovation. Window curtains were broken and the rug looked warn out. I had very little interaction with workers so I can't speak much on customer service.

Partner

8/10

Excellent

11 Jul 2026

Carey

The property is showing it’s age but the rooms are large and a great location. We paid a resort fee however the pool staff was no where to be seen. Had to go to the front desk to get pool towels. Some details need to be worked out but overall I would stay there again.

Partner

8/10

Excellent

10 Jul 2026

John

Partner

10/10

Exceptional

08 Jul 2026

Elva

Excellent staff

Friends

4/10

Poor

08 Jul 2026

Victor

It was very hard to get information, even to get a cup of coffee. Breakfast restaurant wasn't open or ready by 7:30AM to get a cup of coffee. Rooms and building falling apart, very old 70s looking. Very poor maintained pool and cloudy water. At the moment of checking out, i asked for receipt, very rude staff lady said it will be emailed, but I have not received it. Deposit still on hold after 3 days. I DO NOT RECOMMEND

Family_with_children

10/10

Exceptional

08 Jul 2026

genevie

Very clean. Great service

Partner

10/10

Exceptional

07 Jul 2026

Veronica

Everything was very clean and smell very fresh.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Alfredo

The pool was amazing and everything was close to the hotel.

Partner

8/10

Excellent

06 Jul 2026

Anna

One thing that disappointed us was pool rule regarding one towel per person.

Family_with_children

10/10

Exceptional

06 Jul 2026

Tamara

Honestly! For the price you can’t beat it. The pool area was nice. The hotel staff was great. Everything we had at the bar was amazing and overall it was a great stay.

Partner

10/10

Exceptional

06 Jul 2026

Teresa

I like the bar the only complains that we couldn’t have drinks at the pool like other resorts

Partner

10/10

Exceptional

06 Jul 2026

Asha

Loved this hotel!

Family_with_children

10/10

Exceptional

06 Jul 2026

Danya

Great place for a getaway to enjoy with family and loved ones. Clean fun facility and great staff.

Family_with_children

10/10

Exceptional

05 Jul 2026

Rafael

Large and clean bedroom with 2 queen size beds. The staff were extremely friendly. The pool was large but way too many people which means not enough chairs nor towels. The parking was large and easy to find a spot.

Family_with_children

10/10

Exceptional

05 Jul 2026

Victoria

Great place to stay.

Partner

10/10

Exceptional

05 Jul 2026

SHELLANIE

Great hotel! We had an issue with our room where we hear a sound of like a motor running nonstop. The front staff were quick to call someone to check our room. The engineer said it was the wind. He fixed something on the sliding door & the sound was gone. We enjoyed the rest of our stay. The hotel is lovely and have the relaxing view of the golt course. We will surely go back!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Ashley

Loved the staff !

Self

10/10

Exceptional

04 Jul 2026

RICHARD

It was very pleasant, my wife and I enjoyed the three days there celebrated our 31st anniversary we will recommend it to all our family and friends thank you double to your hotel. Your cookies are fabulous and we'll see you next year in July.

Partner

8/10

Excellent

03 Jul 2026

VALERIE

Rooms appear clean but a little dark and looks dingy. Needs some updating and more lighting. Like the high ceilings. We stayed only the main floor so they had more than average ceiling height. Bathrooms were ok. Toilet seat was loose. Just needs a little modern updating all around. Parking was easy. Stay was average.

Partner

10/10

Exceptional

30 Jun 2026

Craig

Staff was amazing

Partner

10/10

Exceptional

28 Jun 2026

Hector

Very chill spot for the family! Every floor has a balcony view. Pool super huge and can’t go wrong with some golfing!

Family_with_children

10/10

Exceptional

28 Jun 2026

Yuridia

Clean room, staff is nice always greeting you. Love the pool.

Family_with_children

10/10

Exceptional

28 Jun 2026

Xochitl

Family friendly. Enjoyed your stay.

Family_with_children

10/10

Exceptional

28 Jun 2026

Danielle

Clean spacious room with loveseat and a two seat table. Totally recommend and would stay again.

Family_with_children

10/10

Exceptional

28 Jun 2026

malaya

Clean and convenient.

Family_with_children

8/10

Excellent

26 Jun 2026

Cristel

Really nice golf course next to the hotel.

Friends

4/10

Poor

25 Jun 2026

Alessandra

The room in general was not very clean

Family_with_children

6/10

Pleasant

23 Jun 2026

Leticia

Overall, it was okay. The housekeepers were very nice, and the room was spacious and comfortable. It also came with a balcony, which was a nice bonus.

Partner

6/10

Pleasant

23 Jun 2026

Eduardo

The common areas were nice and clean, very modern and well maintained. However the rooms were outdated with a strong smoke smell. The hallway carpet was dirty and the bathroom has no ventilation and I could see mold in the ceiling. Also the ac was loud. The pool is old and the border tiles were dirty.

Family_with_children

10/10

Exceptional

21 Jun 2026

Raudel

Really enjoyed our stay

Partner

10/10

Exceptional

21 Jun 2026

Leyda

Nice

Partner

10/10

Exceptional

20 Jun 2026

Angel

Great view, nice bar, 10 mins from PS strip

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Autumn

Amazing stay!!

Friends

10/10

Exceptional

18 Jun 2026

Vanessa

Nice

10/10

Exceptional

18 Jun 2026

Crystal

I stay here because I was attending a graduation party that they were holding in one of their ball rooms. It’s was an amazing event. The room was great. Bed was very comfortable. I would definitely stay here again.

Self

8/10

Excellent

18 Jun 2026

Jorge

nice place to stay but ev chargers would be helpful.

Partner

10/10

Exceptional

17 Jun 2026

Casey

Everything was really great! Will definitely return

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Casey

Everything was really great! Would definitely return.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Desiree

The AC didn't work. The maids don't clean the closets. And the pool was just a mess with plastic cups and beer cans and bottles. The mini fridge doesn't work.

Family_with_children

10/10

Exceptional

15 Jun 2026

tami

Rooms clean and comfortable. Staff helpful and friendly.

Friends

2/10

Poor

15 Jun 2026

Jennifer

Everything was out dated, the patio was very unkept and filled with goose poop we couldn’t even go outside to enjoy the patio we paid extra for. It had an old tub with a non working stopper and water would plug up and ceiling tiles was water damaged and broken. No help with luggage or valet. DEFINITELY not a resort feel. Will never be coming back.

Partner

2/10

Poor

15 Jun 2026

Angelina

do not recommend. the hotel was dirty. the staff were very rude. terrible customer service.

10/10

Exceptional

14 Jun 2026

David

Great place to stay when visiting Palm Springs. Conveniently out of the way with tons of amenities but close enough to everything.

Partner

10/10

Exceptional

14 Jun 2026

Lauren

This is our favorite hotel to stay at for a Palm Springs quick getaway. We’ve gone a few times for a mother- daughter relaxing getaway from LA. It’s comfortable, clean, pool is nice, fire pit/patio option for rooms is great. Food and drinks at bar/pool is good.

4/10

Poor

14 Jun 2026

Wendi

The mattress was absolutely horrible. Hard and very uncomfortable. There was also some blood smeared on the wall by the coffee area and on the bathroom wall. We checked in around 630 pm and left by 600 am the next morning because we couldn't sleep comfortably. Otherwise, it was a nice place and the staff were very nice.

Partner

8/10

Excellent

12 Jun 2026

Lisa

They do not have safes in the room! When I tried to reach out through front desk, house keeping and even room service there was “no” answer. That was disappointing! I came to enjoy the pool, food service and drinks. Everyone was hounding by the staff for bringing outside food or drinks. That was a turn off! There were families with kiddos! The food and bar didn’t open until 11am. We’re on vacation! I don’t want to be bothered eating some peanuts while I sip your drinks! It’s petty!

Partner

10/10

Exceptional

12 Jun 2026

Jonathan

The interaction with the staff was amazing. Great service overall.

Self

10/10

Exceptional

08 Jun 2026

Josh

Clean room and nice pool

Partner

6/10

Pleasant

08 Jun 2026

Nedal

The pool, food ect

10/10

Exceptional

07 Jun 2026

Johnny

Everything Good !!!

10/10

Exceptional

06 Jun 2026

Armida

This is one of the best resorts in Palm Springs. The rooms have excellent air conditioner and heater. The bathrooms have solid doors so you can’t hear your roommates going to the bathroom. It’s just the best!! You get cookies when checking in and it smells delicious in the lobby.

Family

10/10

Exceptional

04 Jun 2026

Patricia

Staff was very nice. Room was very clean. Would love to have valet parking. Loved the pool area.

Partner

2/10

Poor

02 Jun 2026

Toni

The property was so outdated and dark. Our room was awful, plugs by beds to charge phones did not work, the rooms phone did not work. Balcony sat on top of an ugly white roof with big ugly air conditioner as view- come on! Who would go out there? Terrible bathroom lighting- never again. Told them when I checked out next day and called 3 days later…they didn’t care. I paid for this on Expedia in full and the hotel chgd my credit card a resort fee. This is far from a resort! They told me to tell Expedia. Yucky place.

Family

10/10

Exceptional

02 Jun 2026

Kathy

The hotel was very clean and staff were very accommodating. The view of the golf course was beautiful. Parking was easy with plenty of parking. We will definitely be back again.

8/10

Excellent

02 Jun 2026

José E

Room was clean and also general area, staff was very helpful and kind. Parking is free. Continental Breakfast was ok, not to many options. Pool area has a bar and food service wich is very nice.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Lynell

Hotel is dated. Dirty and dark hallways. Bathroom and tub needs to be refreshed. Curtains are filthy. Couldn’t get help fire pit on and bar tender woman was rude when we asked. Spend your money elsewhere.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Oscar

It was nice

6/10

Pleasant

01 Jun 2026

Elvira

This hotel is beautiful by the pool and golf course. The first floor was beautiful, clean and well kept, however they put us on the fourth floor, maybe because we bought through Expedia but that floor was dirty, smelled bad, old and not well kept. The tub clogged and filled up while showering, the AC did not work and the TV had the worst signal, kept freezing.
Staff is great and service was great, since we only stayed one night we dealt with the issues instead of complaining but good for people to know for longer stays.

Partner

8/10

Excellent

01 Jun 2026

Hadi

Nice place, nice pool and view,

Friends_and_family Family

8/10

Excellent

31 May 2026

Marina

Loved the space, the staff at the front desk, the view, the ducks, the room was spacious and clean, except for the coffee maker, which was very dusty inside and I ended up not using it. Other than that, was great.

Partner

10/10

Exceptional

28 May 2026

Elsa

Very nice hotel , very clean. We loved the food was delicious. The drinks were very good . Staff was nice and friendly .

Partner

4/10

Poor

27 May 2026

Brittany

Old and outdated in the inside. Ants all over the bathroom, curtains dusty, balcony chairs molded and dirty. The actual hotel and amenities were decent , but the rooms suck. The best part of the room is the Mountain View.

Partner

8/10

Excellent

27 May 2026

Melissa

room wasn’t ready at check in time

Family_with_children

2/10

Poor

26 May 2026

Ivone

I was very dissapointed with my stay. I stayed in a room that had a fire pit out in the balcony which of course was more money, when we got to our room the fire pit wasn't working, then the engineer of the property had to come over and figure out the problem. The next day I left early to the pool leaving my son to sleep in, so I requested for housekeeping to come later. We left the property so I called the front desk to ask if housekeeping could go and refresh my room. I also explained to them that my son had bug bites on his leg, and there was a spider on the ceiling. Well housekeeping NEVER arrived. I called 4 times they never cleaned my room. I had a dirty room for 2 nights. That same day I went to the pool at about 4pm no clean towels in sight. The shower curtain in my room smelled like old wet rags. The slidding door had a broken knob with dirty curtains. I paid $800+ for the worst stay. I had initially wanted to stay until checkout on Monday, but decided to leave early. Before checking out I spoke to the front desk about my experience, and they said that a Manager would reach out to me. I'm still waitting for that to happen. STAY AWAY FROM THIS PLACE.

Family_with_children

10/10

Exceptional

25 May 2026

Chriselda

Great amenities and breakfast!

Family_with_children

10/10

Exceptional

25 May 2026

Timothy

Clean room, helpful staff, great food, the property should consider installing ev car charging ports for guest use

Family

4/10

Poor

25 May 2026

Juan

I had a car robbery during the night they stole my son backpack and belongings, basically opened my car no one was responsible for it and no cameras

2/10

Poor

25 May 2026

Alen

My booking was changed by the hotel the night before my stay without any notification. I originally booked and paid a room with two queen beds about a month ago, but due to overselling, it was switched to a king bed and a sofa bed. The sofa bed mattress was extremely uncomfortable as the springs were poking through all night and when I reached out to the front desk, I was told it would be taken care of right away, but later on they just gave me another blanket! Not sure how a blanket could fix that issue! Anyway, this stay has been very disappointing for me and my family.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Mariana

We had a great stay.

10/10

Exceptional

23 May 2026

Quintin

Great place, lovely pool and spas, the golf course was excellent and the people very friendly and accommodating. Then I want to give extra marks to one of the desk agents Jesse- having the text check-ups were actually super helpful because I had to go straight to my tee-time and could have used refills on shower gels/soaps. I figured “eh whatever it’s fine” but they’ll reach out to you via text and check if everything is okay or if you need anything. It’s just very convenient as a traveler for them to go the extra mile to reach out and check on things. Would recommend to anyone to stay here, especially for golfers with the extra putting/chipping area for fun practice.

Self

10/10

Exceptional

22 May 2026

Armida

We had such a wonderful stay! The check-in experience was amazing, the person at the front counter (I believe his name was Javier) was excellent and helped us so much during check-in. From the moment you walk in, the hotel smells so fresh and welcoming, and the warm fresh cookies they gave us were absolutely delicious!

Our room was incredibly spacious and very clean. Everything about our stay was great. The pool is HUGE and so clean, there’s so much space that you never feel crowded at all. It truly made the experience feel relaxing and luxurious.

I really appreciate this hotel so much. It’s centrally located to everything and honestly gives such a beautiful resort feeling. We will definitely be back!

Friends

10/10

Exceptional

17 May 2026

Antonio

Breakfast was great. Staff was amazing. Will absolutely be staying here again

Partner

8/10

Excellent

13 May 2026

Jeff

It was good

10/10

Exceptional

13 May 2026

Danial

That’s the only resort I will be at in PS

10/10

Exceptional

12 May 2026

janiesha

the staff was super friendly

Partner

6/10

Pleasant

09 May 2026

Theresa

My room was not what I expected. The property is so beautiful and maintained very well. However our room was 2 stars. Our shower was filthy. There was dirt on the floor, blood on the door, and bugs all over our room.

4/10

Poor

05 May 2026

Joseph

Room was not well maintained, stains on pillowcases, bathtub was dirty and dingy, esthetic maintenance needed in batbroom

Partner

10/10

Exceptional

03 May 2026

George

missed out on the breakfast.

10/10

Exceptional

30 Apr 2026

Lisa

Window opposite the sliding door side wasn’t sealed properly and there was a 1” opening.

Family_with_children

8/10

Excellent

30 Apr 2026

Becky

The bar was well stocked. Our cocktails were perfect. The bartender was fun.
The breakfast buffet was delicious. Went back for more french toast.

Friends

10/10

Exceptional

28 Apr 2026

Nadia

the bar tenders were the light of the party! I had a great time and they made our stay even more fun!

Partner

10/10

Exceptional

27 Apr 2026

Cinthia

The views and the property alone do it. Always enjoyed the fresh cookies and the clean rooms. Perfect for a small getaway!

Friends

4/10

Poor

26 Apr 2026

Donna

Overall, this was the most unpleasant experience we’ve had at a Doubletree hotel. We enjoyed the cookies very much at all Doubletree locations. During check-in, I was not informed about on-site restaurants, bars, pool hours, facilities, or amenities included with the hotel booking. I also wasn’t guided on how to reach my room and seemed to be treated as an inconvenience when I asked questions.

To make matters worse, I booked through hotels.com and believed my room would have a mountain view, as shown on the website of and app of the booking platform. If you're booking through here (hotels.com), double-check to ensure you’re getting what you expect—my room faced the parking lot and a tree.

The rooms are outdated; my bathroom, in particular, seemed moldy, with mold on the ceiling and around the faucets.

Friends_and_family Family