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Triada Palm Springs, Autograph Collection

Palm Springs - CA · United States

640 North Indian Canyon DriveView location

8.6/10Excellent522 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Triada Palm Springs, Autograph Collection

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at Iluminara Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.

Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite. Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions.

Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Read more about this hotelShow less

In the heart of Palm Springs, Triada Palm Springs, Autograph Collection by Marriott is within a 5-minute drive of San Jacinto Mountains and Palm Springs Art Museum. This boutique hotel is 1 mi (1.6 km) from Palm Springs Convention Center and 4.1 mi (6.6 km) from Palm Springs Air Museum.

Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No elevators Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 8.00 to 25.00 per person
    • Covered valet parking fee: USD 32.00 per day
    • Pet deposit: USD 75.00 per week
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Desert Art Center 0.2 km / 0.1 mi
Ruth Hardy Park 0.6 km / 0.4 mi
San Jacinto Mountains 0.7 km / 0.4 mi
Desert Regional Medical Center 0.8 km / 0.5 mi
O'Donnell Golf Club 0.9 km / 0.5 mi
Agua Caliente Cultural Museum 1 km / 0.6 mi
Agua Caliente Casino 1 km / 0.6 mi
Forever Marilyn 1.2 km / 0.7 mi
The Spa at Se-che 1.3 km / 0.8 mi
Santa Rosa and San Jacinto Mountains National Monument 1.3 km / 0.8 mi
Plaza de las Flores Shopping Center 1.4 km / 0.9 mi
Plaza Theatre 1.4 km / 0.9 mi
Palm Springs Art Museum 1.5 km / 0.9 mi
Palm Springs Convention Center 1.6 km / 1 mi
Baristo Park 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 56
  • Number of floors (main building)
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 26 more facilities & services
  • Laundry service
  • Bellboy service
  • Fireplace
  • Hotel safeExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Poolside snack bar
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Hot tubExtra charge
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 50 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Triada Palm Springs, Autograph Collection

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 42 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable10 photos

    Triada Palm Springs, Autograph Collection

    SUITE QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Housekeeping
    • Slippers
    • Desk
    • Toiletries
    • Pay movies
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Triada Palm Springs, Autograph Collection

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 51 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable4 photos

    Triada Palm Springs, Autograph Collection

    JUNIOR SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-2

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 60 m²SUI.QN-1
    SUITE QUEEN SIZE BEDPhoto unavailable5 photos

    Triada Palm Springs, Autograph Collection

    SUITE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Triada Palm Springs, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 52 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable11 photos

    Triada Palm Springs, Autograph Collection

    SUITE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Minibar
    • Wi-fi
    • Turndown service
    • Pay movies
    • Toiletries
    • Desk
    • Slippers
    • Housekeeping
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Individually adjustable air conditioning
    • Safe
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 33 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Triada Palm Springs, Autograph Collection

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 33 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Triada Palm Springs, Autograph Collection

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Triada Palm Springs, Autograph Collection

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Triada Palm Springs, Autograph Collection

8.6
Excellent
522 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
15 Jul 2026
Joel
My family and I booked 6-8 rooms at the Triada Palm Springs this past weekend to celebrate my mom's birthday. While the resort itself is cozy and the general staff was absolutely wonderful and kind, our entire trip was ruined by an employee, who was incredibly rude, condescending, and unprofessional.

On our second day, came to the pool area and threatened to kick us out, shut the pool down, and call the police, claiming we were \"taking over\" the pool and leaving a mess. We had about 12 kids under 13 with us, so while there was normal pool noise, we constantly monitored them. Furthermore, we were incredibly mindful of our trash—the night before, a staff member actually stopped us to thank us because they were so surprised by how clean we left the area.

When we asked to speak to a manager because of the aggressive tone she was using, she defensively claimed she was the \"only manager\" there. We later found out that the General Manager is someone else.

To have an employee lie about her position, refuse to let us speak to management, and jump straight to threatening paying guests with the police is completely unacceptable. It made us feel incredibly uncomfortable and unwelcome for the rest of our stay. Beware of booking here if you have a family; the frontline staff is great, but that employee's behavior was shocking.
Family_with_children
10/10
Exceptional
14 Jul 2026
Jose
The suite we got needed some upgrades. Have stayed here many times over the years and I love that is walking distance to downtown. Room had some ants too.
Partner
10/10
Exceptional
07 Jul 2026
juan
Everything and everyone was amazing. The staff was very friendly. The food was good the drinks were good and I even the guest ere friendly. Im coming back for sure
Partner
10/10
Exceptional
30 Jun 2026
Priscilla
Great location
Right before entrance to downtown.
Very charming. We chose this for anniversary. Saw some families. But definitely more of a couples spot.
10/10
Exceptional
19 Jun 2026
Felicia
We only stayed for one night but the room was very clean, the beds were cozy, bathroom was HUGE and the staff was very helpful. Upon arrival we were given complimentary bloody mary's and by far the best we've had (the bartenders secret recipe)! Great little hotel...will definitely stay again!
Friends
10/10
Exceptional
08 Jun 2026
duk won
Very clean. Wife loved the place. Especially the kitchen portion of the room. Only valet available and no self parking but overall, excellent.
Family
10/10
Exceptional
08 Jun 2026
Troy
Great property super close to downtown Palm Springs. We were celebrating my wife’s birthday and the staff went above and beyond to make her stay feel amazing. We brought our dog and we were able to bring her to most restaurants in town. The salt pool was great on our skin and the poolside bar made it a truly relaxing stay. Our a/c went hot when I started messing with it and the maintenance team was quick to fix the user error issue so we were cool in the desert heat.
Pet
10/10
Exceptional
05 Apr 2026
Saga
The staff was beyond freiendly!
10/10
Exceptional
20 Mar 2026
Shant
Very clean and nice
Partner
6/10
Pleasant
10 Mar 2026
Sean
The image that I was showed when I rented the room was not the same room. That was okay but the towels were old and stiff. Handicap ada room is not what I expected but okay. It was all okay but not great at 1k per night.
I’d stay again only if the Thompson, Rowan and Parker were sold out.
10/10
Exceptional
16 Feb 2026
Aumond
Friendly staff, beautiful property and room, convenient location, great amenities
Leisure Partner
8/10
Excellent
08 Feb 2026
Kristin B
Great location; nice grounds, friendly, helpful staff. Clean room, nice bed linens. Love the fire pits and our room had a private, relaxing balcony. Kitchen was nice to have, though all we needed was coffee and wine supplies.

Shower was cramped and odd; door could only swing in because of limited space so you were getting splashed just turning it on and hot water took forever to heat up. Pools and hot tub could use facelift considering the price point. Surfaces were crumbly, probably because of hot summer sun exposure.

Overall, a great stay and would recommend.
Leisure Friends
4/10
Poor
02 Jan 2026
Meiling
We booked two rooms one of the suite the master bedroom door could not closed (room #1311)

The second bedroom after rain the room was leaking (room 1310)
10/10
Exceptional
29 Dec 2025
Alex
Great customer service, room was really clean
10/10
Exceptional
16 Dec 2025
Samantha
Staff was friendly and the bartender gave us a free drink the first day. We’ve stayed here before and will stay again
Friends_and_family Family
8/10
Excellent
13 Dec 2025
Michelle
Good location and better than average rooms.
Business
4/10
Poor
30 Nov 2025
Melissa
Check in is at 4, room wasn’t ready until 5:15, for $500 a night I expect more
10/10
Exceptional
23 Oct 2025
Eric
We really enjoyed our stay nice retro hotel
Partner
6/10
Pleasant
11 Oct 2025
Grace
The room is quite nice but i dont like it when the callings are too low and the facilities are all cramped and old style
Leisure Family
6/10
Pleasant
02 Sep 2025
Jenna
The hotel was recently redone. It feels like apartments that were changed. Parking is valet only. It wasn’t bad, but it wasn’t what I was expecting either.
Partner
10/10
Exceptional
03 Aug 2025
Carmen
The staff was welcoming from the moment we got in, we were lucky enough to check in early and enjoy our beautiful casita.. everyone was helpful and accommodating with any questions we had. My 1 small complaint was one of the 2 queen beds had hairs in the blankets and pillows and a stain on the white sheets. Everything else felt clean, would have been nice to feel a clean bed since it was so comfy, I slept on top of the sheets due to the hairs and stain.
Leisure Friends
10/10
Exceptional
03 Aug 2025
Amber
Lovely Spanish style boutique hotel. Romantic and very close to heart of downtown Palm Springs. On site restaurant has great selection of food and drink offerings, that do taste great. This was our second stay at this hotel and the recent updates, especially with their AC, are still just as unique and comfortable for a relaxing stay.
Leisure Partner
10/10
Exceptional
01 Aug 2025
Nujaima
The hotel was beautiful and the staff was very helpful. It was walking distance from the Main Street.
Leisure Family
10/10
Exceptional
13 Jul 2025
Lynnette
Beautiful Spanish style hotel very comfortable and quiet. Staff and valet were fast and efficient. Loved having the coffee machine in room stocked with Kurig coffee and tea pods, air conditioning and ceiling fan worked great! Would go back again!
Partner
10/10
Exceptional
06 Jul 2025
John
it’s a very cute hotel with great service starting from the service desk. The reception desk really were very nice and well trained.
Business Partner
10/10
Exceptional
01 Jul 2025
Ryan
The hotel has a great history. The staff was friendly. Loved the pool! We'll be back.
Leisure Friends
6/10
Pleasant
25 Jun 2025
Yanela
This was an okay hotel. The common areas definitely need updating (pool, lounge chairs, barstools, pool gates). Things just seem a little run down. The restaurant is really just a small, indoor bar area with a few small tables. The bartender is also the waiter/room service person, which makes it feel a little understaffed when you need one of those amenities.
We stayed in a one bedroom suite. It had a mid-size kitchen with a full-size fridge, microwave, toaster and keurig (which I noticed the water reservoir was not clean so I didn’t use it). We were downstairs and you are able to hear the squeaking floor if you have someone staying upstairs. It wasn’t awful, and they were not night owls, thankfully, but I did ask for an upstairs room for this reason and was assured it was not an issue. My daughters used the sofa bed and although the mattress was 3 inches thick, they said they slept okay.
The bed in the bedroom seemed newer, however I did not find it comfortable. It was very bouncy and you could hear metal squeaking when moving around.
The pools were very basic. We spent one day at the quieter pool, the water temperature was perfect, plenty of open loungers. There was iced water and towels available. The pool by the bar was busier, but we didn’t spend time there.
The location was not bad. I had hoped we could walk to downtown but it wasn’t close enough to do that comfortably in the heat or later at night. We ubered easily enough for about $10 each way.
Great staff!
Leisure Family
10/10
Exceptional
19 Jun 2025
Yury
I was blown away by the hospitality, all the employees were very friendly and professional. This way that we had was spacious bright, and very clean. The location of the property was perfect. My family and I really enjoyed staying in this gorgeous property. The only thing that I would suggest is to repair a few areas at the pool ,there were a few cracks and perhaps add some sort of overhang at the pool area so there’s a shaded area. Overall, we are extremely satisfied with our stay, and we are definitely coming. Thank you
Leisure Family_with_children
10/10
Exceptional
12 May 2025
Daniel
Nice property and location to downtown area.
Leisure Partner
10/10
Exceptional
11 May 2025
Jose

Review

Relaxing,quiet and peaceful. A perfect weekend getaway.
10/10
Exceptional
19 Apr 2025
Gautam
Very friendly staff. Eager to help. Work well as a team. Nice new room and good lighting. Pool/hot tub were nice. Coffee/water in lobby and around hotel was great
Leisure
10/10
Exceptional
22 Mar 2025
Jacob
We enjoyed our stay at Triada. Cool hacienda style rooms very spacious and comfortable. Staff was great and location is perfect.
Business_and_leisure Partner
8/10
Excellent
14 Feb 2025
Dean
The staff are the hotel were very friendly and accommodating. We were always greeted with a friendly hello or welcome back when we arrived at the property. Our room was large with all the necessary amenities. Our only complaint was with the bathroom. The door would not close without a substantial push. The top portion of the door sticks. The shower head needs to be replaced. Water flow was not up to standard for a hotel of this level.
Leisure Partner
10/10
Exceptional
19 Dec 2024
Andy
Excellent choice for expensive Palm Springs. Boutique hotel recently renovated. In enviable location close to restaurants and downtown.
Great staff and facilities. Highly recommended!
Leisure Partner
2/10
Poor
04 Dec 2024
Edith

Unpleasant stay.

I have stayed here many times before and all my stays have been pleasant until my last one. I understand that all guests are there to enjoy themselves but the guests on top of us were very noisy. It sounded like they had a toddler possibly and was running around for hours and hours at a time to the point where it got very annoying. We ended up leaving our room to get away from the pounding noise. We were there for 2 days and this happened both days. Called the front desk and was told that all guests are there to enjoy themselves and that a call to them was all that can be done. There was no follow up or resolution to the situation. I honestly do not know if we we’ll be returning which makes me sad because we really love this place.
Partner
10/10
Exceptional
07 Nov 2024
Kevin
Love our stay there. The staff was amazing . We will definitly stay there again
Business Family
10/10
Exceptional
26 Oct 2024
Ana
I loved it! Very beautiful place to stay and relax.
Leisure Family
10/10
Exceptional
18 Aug 2024
Cynthia
Great place
Leisure Family
10/10
Exceptional
16 Aug 2024
troy
Great time at this hotel in Palm Springs. Loved our room and the area!
8/10
Excellent
27 May 2024
Luis Carlos
The king suite was comfortable and a great size. Pool areas were clean and relaxing.
10/10
Exceptional
10 May 2024
Jewel
The staff is amazing. Both myself and the dog felt the love! I will definitely be back.
10/10
Exceptional
16 Feb 2024
lorie
Chanel was exceptional at check-in and assisted us with our room upgrade with efficiency and a big smile.
I will stay here again. Lorie from Canada
Leisure Friends
6/10
Pleasant
04 Jan 2024
Patricia
I do not consider this hotel an Autograph Collection , it is not what I expected . It like a motel not even a Hotel .
Partner
10/10
Exceptional
17 Dec 2023
Rhett
Property is great. Could use a little more pool service.
Leisure Family_with_children
10/10
Exceptional
15 Nov 2023
Anthony
Area around stairs and door had large puddles after raining.
Leisure Family
10/10
Exceptional
09 Nov 2023
Deborah

Memorable stay!

Everyone from Danielle to Ricardo to the valet made our stay at Triada memorable. We only had one night there..much to our dismay! The room was large and it was so very convenient having a full kitchen available to us. We loved the balcony and the beds were super comfortable. Would definitely stay again!
Friends_and_family Friends
10/10
Exceptional
15 Oct 2023
Jorge
The hotel is quite nice, room was comfy and cute. The area is great, downtown adjacent means walking to cool restaurants is a breeze.
Leisure Friends
10/10
Exceptional
24 Sep 2023
Valerie

Our first Palm Springs visit!

This was our first visit to Palm Springs and we were able to book the last room available. Although it was a quick trip, this small but tranquil hotel checked off all the “boxes” for our group of four. The staff was incredibly friendly and professional, the hotel modeled like a Spanish villa, the suite surpassed our expectations and the pool/bar was a perfectly quaint oasis.
Friends_and_family Friends
6/10
Pleasant
17 Sep 2023
Sierra
The property is cute but, it’s older and very beat up. Pool chairs stained and ripped up, the grounds are not kept up the grass is brown and patchy. Not what any of the other Autograph hotels experiences have been. It seemed very out of date and not up to the par with the other places. I will not stay here again. However the staff were all very nice and very helpful.
Leisure Family
10/10
Exceptional
19 Aug 2023
Claudia
Perfect getaway! Love the hacienda feel. The cleanliness was amazing!
Leisure Partner
10/10
Exceptional
13 Aug 2023
Valerie
This property was beautiful! I am so glad I came across this hotel for a quick weekend getaway. The concierge, house keeping and valet were all so kind and attentive. It made me feel like I escaped to a place that wasn’t in California.
Leisure Partner
6/10
Pleasant
07 Aug 2023
Matthew
Toilet wasn't flushing correctly.
Got push back when I said I paid for breakfast when I made reservation, had to show them my receipt.
10/10
Exceptional
31 Jul 2023
Heather
We had a short stay but cannot wait to come back to stay a little longer! Beautiful rooms!
10/10
Exceptional
03 Jul 2023
Emanuel
I’ve stayed here two times. Both have been wonderful. This is a romantic, boutique style hotel with great service. The valet and front desk were great. Rooms are new and clean. The pools and ambience are great. You can really take the desert in and relax among the palm trees and beautiful architecture. The pools provide great views of the mountains and you can hear very pleasant music playing in the background. 10/10 for me. I’ll be back again soon. Thank you for a romantic getaway!
10/10
Exceptional
16 Jun 2023
Raina

Perfect!

This place was perfect! Clean and cozy loved it!
Friends_and_family Family
10/10
Exceptional
12 Jun 2023
Christina
Great place for a getaway!!
10/10
Exceptional
07 Jun 2023
Jeffrey
This was a very nice property with friendly and helpful staff. Lots of dining options within walking distance. We had a great time there!
Leisure Partner
10/10
Exceptional
04 Jun 2023
Lydia
Beautiful architectural buildings and grounds. Unfortunate that the property did not have guest parking and valet parking was a bit pricey.
Leisure Friends
10/10
Exceptional
11 May 2023
David
Dogs friendly
10/10
Exceptional
04 Apr 2023
Jennifer

Beautiful Palm Springs Hotel

Beautiful hotel with relaxed vibe. The staff made it extra special.
Friends_and_family Friends
8/10
Excellent
02 Apr 2023
Verified traveler
The property is lovely and I understand it is an older, remodeled property so its not perfect. Our room was lovely. The vibe is great, the service is great. We were fortunate to have double doors to a patio. The door frame was broken and didn't quite close all the way. It locked but the door jamb was barely on the door. The area felt safe and I loved the patio.

The kitchen is great but has extremely limited dishware/cookware so be prepared if you are planning on serious cooking. Huge fridge and the plan is to eat outside, no indoor table, not even a small side table.

The shower. Again, I understand the uniqueness of the property but if you really like your showers.. then this isn't your place. It took approx. 10 minutes of running the shower to get hot water? And the water needs to be turned on while you are in the shower so, its either really messy or really cold. Keep in mind that rooms are likely not all the same. Some may have great showers?

The property was very quiet and peaceful.

The bedding is great, except for the pillows that need replacing badly. I drove to Target to get a new pillow.

With all that said, it really is a lovely space. You don't need to valet, you can park down the block easily.
Leisure Family
6/10
Pleasant
28 Feb 2023
Brian S
Rooms looked great in pictures, but not so good in person. The hot tub was closed entire trip which was very disappointing. The staff was friendly and location was great but for the price we expected more.
Leisure Partner
10/10
Exceptional
22 Feb 2023
Peggy
Loved the spaces and the fireplaces!
Business_and_leisure Friends
10/10
Exceptional
06 Feb 2023
Maura
I loved this hotel! It is charming in every way, the staff was wonderful, the location was perfect, we look forward to returning!
10/10
Exceptional
08 Jan 2023
Sandra
Very quaint and tastefully maintained place. Not the regular big box Marriott property which is a nice change. Conveniently located to walk the business district and eateries. Highly recommend the place!!
Leisure Self
6/10
Pleasant
03 Jan 2023
Jonathan

MEH - Not Bad…

This hotel is fine. I wasn’t blown away but it’s fine. Could definitely use a remodel/upgrade in appliances etc
Friends_and_family Friends
10/10
Exceptional
01 Jan 2023
Junwei
Everything is fine, except the valet parking is the only option.
Business_and_leisure Pet
6/10
Pleasant
28 Dec 2022
Ashley
This hotel is in desperate need of an upgrade and remodel. The jacuzzi wasn't working and was a really weird green color (this also was not disclosed when booking, so the staff did comp out the pet fee). The room itself was for handicapped people, which is fine, except for the fact that every time we showered, water got all over the floor and completely soaked anything in the vicinity. Whoever did the floor did not slope it correctly. Instead of things being fixed (scrapes, holes, etc.) they were sloppily patched. I would expect this at a 2-3 star hotel, not an Autogtaph hotel, which is supposed to be more upscale. The pool was not heated. The only option for parking is valet, which will cost $27 a day plus a tip each time they bring your car. There are no self-park options, even though on the website, it says that there are, so that was an unexpected cost. The food left a lot to be desired, as did the drinks. Overall, the staff was very nice and helpful, but because the facilities are not very clean (and jacuzzi not working), as well as a subpar room, I would not stay here again.
Leisure Pet
10/10
Exceptional
08 Oct 2022
William
Special shout out to Channel and Kevin for their special care and over the top service Scott and Gilbert were awesome too
Leisure
10/10
Exceptional
02 Oct 2022
Iona
Beautifully laid out. The rooms are lovely and the entire hotel has a gorgeous Spanish decor. Everyone was very nice and helpful. I liked my stay very much.
Leisure Self
10/10
Exceptional
23 Sep 2022
Debra
We had a wonderful time at this property. The staff were really great and helpful. Loved the pools and the bed was soo comfy. We will definitely come back soon.
Leisure Pet
10/10
Exceptional
19 Sep 2022
Susan
Loved it. I can’t wait to go back.
10/10
Exceptional
19 Sep 2022
Daniel
Very peaceful.
Partner
10/10
Exceptional
29 Aug 2022
Vanessa
The hot tub was out of service at the aecond pool area (not able to use it) 😔😟
Leisure
10/10
Exceptional
28 Aug 2022
ARACELI
I really loved my stay. I really like the welcoming of the hotel. It didn’t feel like a hotel. I also loved that the pool is open until late. I will definitely be coming back :D
Leisure Partner
10/10
Exceptional
14 Aug 2022
Justin
😀
8/10
Excellent
31 Jul 2022
Verified traveler
Nice boutique hotel, quiet and clean during my stay, no parking, if you drive, valet is the only option.
Business
10/10
Exceptional
29 Jul 2022
Jamicia
Very beautiful property. The staff was friendly and accommodating. I’d suggest better communication between Expedia and the hotel to ensure the reservation details are communicated properly. The staff made up for the lack of communication by comping our meal which was very nice.
Leisure Partner
6/10
Pleasant
25 Jul 2022
Sarah
The hotel was not very clean. We had
Friends_and_family Friends
2/10
Poor
21 Jul 2022
Aaron
The stuff we’re rude , and they discriminate me
Self
10/10
Exceptional
18 May 2022
Elizabeth

Charming and wonderful!

From start to finish, a great experience. Pool bar was a little retreat, bartender was all personality and made fabulous drinks. Ask for his mojito, it won’t disappoint. Could his name have been Jeremiah?
Friends_and_family Family
6/10
Pleasant
16 May 2022
philbin
Nice, quiet and comfy. You can walk to downtown. Nice rooms but dark.

Noisy... piped in music near the pool is irritating if your room is near the pool. Could hear \"everything\" from the room above me. No self-parking. The lack of a formal restaurant is odd.
Leisure Family
6/10
Pleasant
07 May 2022
LUIS
It was not worth the daily rate paid for such a small room.
All it really had was the pool.
It was not a resort at all.
8/10
Excellent
05 May 2022
Nicholas

Bad reviews overblown

I agree with many of the comments that this is not worthy of 5 stars or Marriot Autograph. But it’s still a very nice hotel. Overpriced to be certain but a unique PS experience we really enjoyed overall. Kevin the valet steals the show. Hotel is valet only but it’s super easy. Front desk staff was muted. Got it done but very little personality. Pools are nice and it’s a quaint, very Palm Springs experience. Very convenient food service and good food! Service spotty and our lunch by the pool took an hour each of our three days to arrive. Once we knew it, we planned around it. Towels, showers, tile, toilet, furniture and carpet are all old and in need of TLC. Our towels were super old and had yellow hue. Shower tile and shower head old as dirt. Bathroom did not live up at all. I The location is great. Can walk to pretty much anything downtown PS has to offer. Good hotel. Not great hotel. If it was $450 instead of $850 it would be more in line. We enjoyed our stay. For the right price, I would stay here again.
Friends_and_family Friends
10/10
Exceptional
06 Apr 2022
Kelly
LOVED the property!!! Just wish the jacuzzi was open - totally understand that is beyond the control of the hotel. The staff are amazing and friendly! Such a perfect vibe!
Leisure Friends
10/10
Exceptional
17 Mar 2022
Max
The whole ambiance of the place was just so cozy, they had classic jazz playing near the rooms and the rooms themselves were very nice and clean we very much enjoyed our stay and would book again
Leisure Partner
4/10
Poor
10 Mar 2022
Julia
I was very disappointed with the state of the property and rooms. It should not be a 4 star hotel. It’s very outdated with lots of issues in the room I stayed in. The furniture is ripped and walls are damaged, plus the heater wasn’t working and there was no robe or water in the room unlike it was advertised on the website.
Business Self
6/10
Pleasant
04 Mar 2022
Jacki
Disappointed that the pools weren’t heated and the jacuzzi was out of service.
Although the room was very nice it needed a mirror with a vanity table near the window for natural light. The room needed a full length mirror too.


Leisure Partner
6/10
Pleasant
20 Feb 2022
Madison
The property was nice but the rooms were run down and in need of renovation.
Leisure Partner
6/10
Pleasant
03 Jan 2022
Steven
Be careful not to get a room on the bottom level. If somebody is staying above you it sounds like they’re going to fall through the ceiling when they walk around their room. The rooms with the kitchen are the nicest rooms. The kitchens are a nice size for a hotel room and clean. Again a warning of noise. If you have this room and you have somebody staying in the adjoining room you were going to hear everything they are saying through the door. Overall, the staff was extremely nice and the service was wonderful. I’ve stayed in four seasons resorts and I would say the stuff is nicer and more attentive. The property could definitely could use upgrading. The mid century style is charming but lacks comfort and aesthetic appeal with this property.
Leisure Family
8/10
Excellent
03 Jan 2022
Igor
Beautiful property, excellent big room and no wait breakfast with good food choices and pleasant staff.
Leisure Family
8/10
Excellent
20 Dec 2021
Chelsea
Had a nice stay, room had scuffs on the walls, and looked like it needed a paint job. Pool was nice, however the 50s music got old really quick- maybe play a mix of all music or top 40. Front desk staff was helpful. Wish the restaurant had more food options & wish that the outdoor bar was open.
Leisure Partner
10/10
Exceptional
11 Dec 2021
Warren Morris
The Triada is a lovely property with firm, comfortable beds, friendly staff and a lovely, safe location. Many restaurants nearby including my favorite, John’s, which is just far enough to stimulate your appetite. Or dine in. Just as lovely. A very nice stay.
Business Self
6/10
Pleasant
01 Nov 2021
Catrina E
Good location and great staff, just not enough staff. If your looking for a cool pool scene, this is not the place. Very clean room.
Leisure Partner
2/10
Poor
31 Oct 2021
Arpita
Horrified at this property. No idea how it is part of the Marriott Bonvoy Autograph Collection. The entire hotel smells and is run-down. I paid 4 star prices for a roadside motel. Photos of the property and hotel room are deceiving. Room was dingy with carpet and furniture that looks like it was purchased at a flea market. The bathroom smelled like sulphur and had terrible grout. The pool furniture was cheap. Don't recommend anyone to stay here.
Leisure Partner
2/10
Poor
19 Oct 2021
Verified traveler

Two star at best.

Molded bathrooms, the bathroom floor and walls shake when you turn on the fan, tile around the toilet had no color where it was bleached. Furnishings were chipped paint, old and dirty. The carpet was black in walkways and a white pattern in non traffic areas- it hasn’t been cleaned in a long time. My socks were so dirty I threw them out after walking in the room for one night.

The property was cute and the bed comfortable. The Valet guy was very nice.

Overall this did not live up to a Marriott. I would say this is a two star hotel at best. No elevator to bring bags to second floor- you have to carry them upstairs yourself. I would not stay here again.
Partner
8/10
Excellent
05 Oct 2021
Sonia

Relaxing Retreat

The hotel and hotel staff were accommodating and friendly. I had a pleasure staying here and if you’re looking for a nice, relaxing and quiet stay, look no more. You get the ease of a great hotel with the convenience of an easy walk to downtown Palm Springs to wine and dine.
Friends_and_family Friends
10/10
Exceptional
21 Sep 2021
Daniel
The location was great.
Leisure Partner
10/10
Exceptional
13 Sep 2021
Ruth
Since property is dog friendly and we paid for our dog’s stay, maybe provide doggie bags near grassy area.
Leisure Pet
2/10
Poor
09 Sep 2021
Claire

We left early. Not cute! Avoid this place!

Bottom line: Don't go here. It looks cutesy online, but it's not!

When we walked into the lobby, my heart sank and I knew it wasn't going to be as nice as the pictures. Waited a half hour to check in. When we got to our room, the TV wasn't working and the bathroom felt like a place I should wear flip flops in (damp, peeling paint, gross). In the morning I spoke to the manager, who offered to put us in a similar room once it was clean. He says: \"it's a nicer room, but I won't charge you more...\"

After a few hours of waiting (and a sub-par breakfast), we get into this \"nicer room\" and it's dark, small, odd, and doesn't have a balcony like our other room did. So now I am paying the same price for this crappy room?!

It was Labor Day weekend, so I expected other guests, but I felt trapped and the pools were tiny. Plus it's right by the road. I felt like I was a character in a twisted TV show (White Lotus on HBO Max, to be specific)...

So I mention the \"nicer room\" isn't so nice. I ask for some drink coupons and am handed two ten-dollar vouchers (sad). Then we're asked if we want to move back to our original room. Yes, I definitely want to pay $450 a night for a room with a busted TV and a sketchy bathroom!

We decided to leave after one night. We went and stayed somewhere else, and I am so glad we did! I asked for a receipt on the way out. Receipt wasn't itemized--never seen that before. I lost $500 and an entire day of my vacation. I wrote this review so you don't have to!
Partner

Location & surroundings

Triada Palm Springs, Autograph Collection
640 North Indian Canyon Drive, Palm Springs, United States

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Triada Palm Springs, Autograph Collection

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