The Twist Palm Springs

United States , Palm Springs - CA
Palm Springs, 140 W Vãa Lola
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Leala

amazing value for dollar rooms are so spacious and well appointed Great pool Staff very accommodating great for long stay

Business

10/10

Exceptional

06 Mar 2026

maria

Great vibe! Super room. Friendly staff.

10/10

Exceptional

05 Mar 2026

Renette

Loved the bikes on site and service. The two gentleman in the front office were wonderful, especially Jamie, and made us feel right at home. The amount of space in the units added to the experience and the bed was really comfortable. I would definitely return.

Partner

10/10

Exceptional

04 Mar 2026

Margaret

Large room with full kitchen
Good sized pool. Very comfortable bed

Partner

10/10

Exceptional

02 Mar 2026

Shelley

The Twist is the best from the team that runs it - Jamie and Matias to the size and design of the rooms. Close to everything.. easy to walk to town to shops or dine. Pool area is excellent with a hot tub and bbq area. We love it so much, we keep going back!

10/10

Exceptional

28 Feb 2026

Rebecca

Room clean

Self

10/10

Exceptional

24 Feb 2026

Rick

Great location! Great Staff.

Partner

4/10

Poor

21 Feb 2026

Lisa

The

8/10

Excellent

16 Feb 2026

Michael

First off, Jamie at the front desk was awesome and super helpful. The room's bedroom blind was not opening properly upon arrival, but he had someone from maintenance up there to repair quickly. As for the room, very spacious and nicely decorated. Since it was the presidential, I believe it needed some TLC and should be the best of all rooms. We have stayed here before in a different room and really love the The Twist because of the location, rooms, staff & pool, so we thought we would like to try an upgrade this trip. Like any hotel, some things are controllable & some not...The outside patio, although large enough for a party of 20 & a real bonus, should have been sprayed down and cleaned before we arrived. Lastly, the shower was really nice in design and size, had a little too much mold growth. Easy fix by cleaning & regrout. Definitely a great hotel and we'll stay here again, hopefully the small details get addressed on the next trip.

Partner

8/10

Excellent

06 Feb 2026

Christina Ann

Loved the room. It was a one bedroom apartment. Super roomy. Fully equipped kitchen. Great location. The staff were very friendly and helpful. Nice pool, bikes available to borrow. The Saffron restaurant was wonderful. The coffee shop was great too.

Our room could have used a little attention - some new carpet and a little paint would go a long way.

10/10

Exceptional

03 Feb 2026

Charles

Yes

10/10

Exceptional

03 Feb 2026

Debra

Staff was wonderful and very inviting. Would certainly stay again. The views were spectacular as well and ample parking.

Leisure Family

10/10

Exceptional

03 Feb 2026

Stephanie

The room was great. The staff was so good. We will be going back.

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

lance

Great friendly service . Groovy vibe. Mountain view.

10/10

Exceptional

29 Jan 2026

Alicia

Everything was beyond expectations! Staff (Jaime) was absolutely spectacular and so helpful and kind.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Dana

The room was great! Very spacious, clean and loved that it had a kitchen. We did have some issues with the hot water but the management did address it right away. We would definitely stay here again.

Leisure Partner

8/10

Excellent

25 Jan 2026

James R

Everything was good

10/10

Exceptional

24 Jan 2026

Tyler

Staff were very helpful

Partner

4/10

Poor

22 Jan 2026

Bjorne

What's not to like about a very noisy pool party that goes to midnight, loud traffic until 2 AM and statring up at 6 AM? Who needs sleep these days?

10/10

Exceptional

19 Jan 2026

Amy

Had a fantastic time! The superior studio is very spacious and well-designed. Jamie at the desk/on the phone is so kind and helpful. There's a great coffee shop and restaurant and bar all on the same corner. Loved using the heated pool and the hot tub. Would recommend staying here to anyone!

Business Partner

10/10

Exceptional

17 Jan 2026

Krista

The checkin was easy and the host was great. Loved this place will stay again

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Neil

We love the Twist and will return…..actually we are already booked to return next month.
The office personnel, Matteo and Jamie do a fabulous job ensuring everything is perfect while visiting.

Leisure Self

10/10

Exceptional

11 Jan 2026

Kurt

Excellent staff, so friendly and helpful! Greeted with drinks, given incredible service all around. This hotel has a great community vibe to it - everyone is easy-going, but not disruptive. The rooms have got style and comfort, and having a stocked kitchen full of supplies is incredible.

Leisure Friends

10/10

Exceptional

05 Jan 2026

SEAN

This place is wonderful, very nice rooms, staff is so accommodating, and so very nice.... I highly recommend.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Daniel

The staff were amazing. Always helpful, friendly.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Kelsey

The room had a strong cleaner smell that wouldn’t go away. We had to keep the windows open.

Partner

8/10

Excellent

03 Jan 2026

Alexis

Mateo was amazing! He was incredibly helpful and friendly. The pool is heated which is awesome. We will be returning.

Leisure Family

2/10

Poor

03 Jan 2026

Roberto

The room had a pre-existing leak as evidenced by patch work and musty odor. This was confirmed during our stay as it rained during two nights of our three night stay. I immediately contacted the front desk and was given lip service with no action. As a result, I had to continually empty tree bowls that kept filling with water and the only support received was three small towels. I was assured I would be relocated, that maintenance would immediately be called to supper and neither happened. I spent two nights and two days mitigating the leak versus enjoying our holiday getaway.

I provided continual updates and pictures of the leak that resulted in substantial damage to the kitchen cabinet, ceiling, and multiple walls.

The leak was not addressed during my stay and I was forced to deal with it myself.

Absolutely unacceptable and by far, my worst stay in any hotel, period. There is no sense of pride in ownership and much less for the care of their “guests.”

Below is part of the feedback shared upon my Twist departure:

Hello,
We will be out by 11 am. I will also be leaving a poor review with Travelocity and on our link.

I understand rain is out of anyone's control. That said, there were things that could have been implemented, well within your control, to help soften the impact the major water leak had on our holiday get away.

The water leak prohibited us from enjoying our stay and fully taking advantage of the kitchenette; main reason we booked the Twist over others…

Leisure Family

10/10

Exceptional

31 Dec 2025

Ronald

Staff, location, environment

Leisure Partner

10/10

Exceptional

19 Dec 2025

Jack

I love the twist! It’s my go to stay in Palm Springs every time

10/10

Exceptional

16 Dec 2025

Jeffrey

The Twist had everything you could want and enjoy in a wonderful part of Palm Springs! Great rooms, full Kitchen and excellent bed and shower. Highly recommended!

Leisure Self

10/10

Exceptional

15 Dec 2025

Timothy

This place had everything needed for a great evening away! Cute, funky little place.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Denroy

I love The Twist! Will definitely be coming back!!

Leisure Partner

10/10

Exceptional

07 Dec 2025

Mel

The staff was fantastic, such a relaxed and splendid place to stay! Beautiful views on the balcony and public space opportunities galore. We felt very welcomed, would stay again!

Leisure Family

10/10

Exceptional

07 Dec 2025

Alexandra

Staff! Amazing and kind! We definitely appreciate all of the service and help!

10/10

Exceptional

05 Dec 2025

Laura

The only place I stay when visiting PS and I highly recommend the presidential suite for its extremely large interior space including living room kitchen bedroom and fabulous wrap
around outside deck. As always very clean extremely comfy and a well equipped kitchen as well if you’d like to cook! The pool being heated and open 24/7 is such a great bonus ~ felt amazing! The staff is always fab and it’s definitely a home away from him whenever I visit! Quite, safe and convenient to PS offering as well! Can’t wait for next trip back!

Partner

10/10

Exceptional

29 Nov 2025

Nina

This hotel is a refreshing throwback to old-Hollywood holidays of the 1960s. Every unit has that perfect mid-century vibe—bright colours, retro appliances, and that unmistakable Palm Springs charm. We were absolutely delighted with our stay. The place is spotless, the rooms are wonderfully equipped, and Jaime, the manager, clearly takes great pride in making sure every guest feels welcome and well cared for.

You’re just a short stroll from the buzz of downtown Palm Springs, yet far enough away to enjoy peaceful evenings. A perfect balance. We’ll gladly stay again! 🌴✨

Leisure Partner

10/10

Exceptional

23 Nov 2025

charles

Staff is great!!! The mgr is so welcoming and friendly, VIews were great too, loved the room. Ill definitely be back!!!

Leisure Self

10/10

Exceptional

22 Nov 2025

Aziz

Yes

Leisure Partner

10/10

Exceptional

21 Nov 2025

Holly

The room was excellent; we had two bedrooms and two baths. Everything was spotless. The hot tub and pool are open 24 hours a day, and it was terrific. Offered us margaritas and gave us a bottle of wine in our room. Thank you so much, we will be back!!

Leisure Family

10/10

Exceptional

17 Nov 2025

Timothy

Great

8/10

Excellent

12 Nov 2025

Elizabeth

Staff was very friendly and offered complimentary margaritas during check in. Has some issues with the AC, but staff offered to change out rooms. Will stay again!

Leisure

10/10

Exceptional

09 Nov 2025

Gerry

Staff were amazing and responsive. Loved our room and the location. Great stay

4/10

Poor

06 Nov 2025

Mya

Room needs to be fixed and updated. Shower leaked water everywhere and front desk said they would send someone and never did. Blackout curtains were coved in some yellow substance. Bed was alright but if you got to far on top you would fall through.

Business_and_leisure Partner

10/10

Exceptional

06 Nov 2025

Johan

Very clean and chic. It’s a whole apartment onto itself! Almost did not want to go to enjoy the room.

Leisure Self

10/10

Exceptional

31 Oct 2025

Jacqueline

Amazing time, great ammenities, short walk to bars and resturants, staff was exceptional from pre check in to check out. The bottom units have a private backyard patio which is super cute, but recommend staying on the top floor if you dont want anyone above your room. Will absolutely be back again soon!

Leisure Pet

8/10

Excellent

21 Oct 2025

Caleb

Spacious Rm, Free Parking, but Limited outlets

The property itself was older, but has been renovated. Parking was free and easy to find. The room was spacious but there were areas that could have been better, probably related to the age of the property:
1. Limited electric outlets were available, and I needed to use a cord extender to get my computer plugged in while working at the kitchen countertop area.
2. Shower had very low/weak water pressure - I don't need strong water presure for the shower, but could see it bothering other people who stay here. There was also no shower caddy and the Shampoo/Body wash bottles provided by the hotel were just sitting on the shower floor.
3. Sink was small and had limited space for toiletries. I had to put some of the stuff on the nightstand next to the bed instead.
4. To enter the hotel room, you were given a digital code to unlock the door, eliminating the need for a key or key card. However, I'd have preferred having a dead bolt on the inside of the room, since anyone with the door code could have theoretically got in.

Business

10/10

Exceptional

21 Oct 2025

Wayne

Quiet property. Uniquely designed room, clean and comfortable bed.

Leisure Self

10/10

Exceptional

19 Oct 2025

Laura

Going to The Twist, is like home away from home! The rooms are so well appointed, clean and comfy. The pool area is relaxing and comfortable. The staff is fabulous.
I always choose and highly recommend the Presidential Room for its amazing wrap around patio and large living space as well! Can’t wait to return for my next visit !

Partner

10/10

Exceptional

17 Oct 2025

Shelley

We love staying at The Twist. Rooms are big and bright. Staff are always excellent. Great location… love being able to walk everywhere.

Leisure Family

10/10

Exceptional

15 Oct 2025

Araceli

We had a wonderful stay. Jamie greeted us and explained everything we needed to know. The room was a lot bigger than we expected. It includes a nice bar seating area, a whole kitchen, small dining table AND separate sitting area. The restroom remodeled very nicely. Everything was nice & clean. The parking was accessible and secure. There are a few restaurants walking distance which was nice. Loved our stay and will definitely be coming back.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Bryan

This hotel is nothing short of amazing. From the homemade margaritas, to the spacious rooms with full kitchens and free parking, we couldn’t have asked for anything more. The managers were super friendly and accommodating. Plus the Bootlegger Tiki bar is attached with another bar and restaurant on property. This will be our new go to spot.

Leisure Friends

10/10

Exceptional

06 Oct 2025

Tiffany

Jaime and his staff were nothing short and amazing. From the homemade margaritas at the pool to the friendliness of all of the staff and the large rooms with kitchens, this will definitely be are go to spot when we head to Palm Springs. The hotel is at the very beginning of the strip and is an easy walking distance to most things. We had reserved five of the rooms and they were all decorated in mid-century modern vibes. Bootlegger is of course next door and they also have another bar and restaurant on site. Parking was free and we had even forgot our suntan lotion and they gave us a brand new bottle. We will definitely return.

Leisure Family

10/10

Exceptional

06 Oct 2025

SUSAN

The Twist is a clean, stylish, well appointed hotel. Great location, easy parking. Highly recommended.

Business_and_leisure Self

10/10

Exceptional

03 Oct 2025

Michael

Best hotel experience I have had. Not only is the property conveniently located, quiet, well kept, and parking is plentiful, the staff (Jamie and Mateo) make this the most inviting place I have stayed. From pre check in phone calls thru check out, nothing but friendly and professional attitudes. The lengths they will go through to make sure your stay is pleasant and comfortable are immeasurable. Already planning our next stay for next year. Glad I landed on this property while searching for the perfect place to stay in PS!

Partner

10/10

Exceptional

03 Oct 2025

Muzique

Amazing! Clean cute and absolutely love the patio!

Leisure Friends

10/10

Exceptional

23 Sep 2025

Hailey

Best hidden gem in PS!

Hospitality, friendliest staff and location was amazing! Thank you for a wonderful weekend! We will definitely be back!

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Charles

Staff was awesome

Leisure Partner

8/10

Excellent

21 Sep 2025

Theodore

Descent size rooms, nice to have a dishwasher, and private back patio area. The flexible pool hours are also a perk. The staff were nice.

Improvements: add some bedside power strips or lamps with plugs. Finding an open outlet was difficult

Business Partner

8/10

Excellent

02 Sep 2025

JOSEPH

Really spacious , great value perfect apartment style hotel.

10/10

Exceptional

28 Aug 2025

Daisy

Splash house stay!

Our stay at the twist was exceptional! We came from OC for a 3 day event and the space was very clean, cool, everything worked without issues and beyond spacious! The front desk was very friendly and beyond helpful. They have a 24 hour pool that was nice to come home too at 4am! The parking isn’t difficult and the space isn’t crammed like other hotels. The space is great and I will be coming back!

Friends_and_family Friends

2/10

Poor

24 Aug 2025

Ivan Traus

Our stay was disappointing due to significant cleanliness issues. Upon our Sunday check-in, the room was clearly uncleaned. We found debris under furniture (a used cup, straw, food container), dirty floors, stained outdoor rugs, and sticky sugar packets. We also found long strands of hair that weren't ours in the bathroom, closet, and kitchen.

We notified the manager Monday morning. He promised a cleaning and a follow-up text, but the room remained dirty with no communication. On Tuesday, we had to insist. The manager was evasive, blaming housekeeping for the dirty room and a missing bottle of complimentary sparkling wine. Our room was finally cleaned Tuesday afternoon, two full days after we checked in.

This wasn't an isolated incident. While we were speaking to the manager, another guest reported the same issues. We later met other guests who also arrived to dirty rooms, with some resorting to cleaning the units themselves. This points to a systemic management problem.

To their credit, after these initial problems were resolved, management was responsive for the rest of our stay, and our room was serviced daily.

Our experience sharply contrasts with the hotel's positive online reviews, especially regarding cleanliness. The attached pictures support our account. While service did improve, the initial lapse in hygiene and customer service was significant. I would caution future travelers to be aware of these potential issues.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Damian

Great location!

Leisure Friends

6/10

Pleasant

28 Jul 2025

Marianna

Based on the high praised reviews, I expected a little more?

10/10

Exceptional

27 Jul 2025

Charmayne

This property is BEAUTIFUL. Clean, clean, CLEAN! Mateo was so awesome. I rate 10/10. Very comfy, bedding is clean and sheets are soft. The pool is 24hr. Easy access on property, free parking in the back, mini golf course, they have bikes for people to ride. Bars literally Nextdoor. Quiet environment, cost efficient.

Leisure Self

10/10

Exceptional

20 Jul 2025

Emily

Great stay, management was super friendly!

10/10

Exceptional

17 Jul 2025

Jackeline

Great stay! Flexible pool hours and great customer service. Will be back soon.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Veronica

Staff was incredibly helpful! Would definitely book again

Leisure Partner

6/10

Pleasant

29 Jun 2025

Teecha

Not quite what I was expecting

The booking process was fine. But the checking process did not go as planned. I never received the text with the door code. So I had to find the office to check in. Then I didn’t get the room that I thought I reserved. So I don’t know what happened with that. Room was smaller, carpet was dirty and the refrigerator kept leaking.

Self

10/10

Exceptional

20 Jun 2025

Grace

Great

Leisure Family

10/10

Exceptional

20 Jun 2025

Frank

Staff was great, pool open 24/7,

Leisure Friends

10/10

Exceptional

15 Jun 2025

Jenny

Excellent property

Leisure Partner

10/10

Exceptional

12 Jun 2025

Laura

My only go
to when visiting PS! Easy parking, close to
downtown, fantastic pool area. The rooms are so fun unique and well appointed. Super kind and friendly staff! Clean, comfy and safe! Love The Twist!!

Partner

10/10

Exceptional

10 Jun 2025

Heidi

Highly recommend! Very cool mid mod hotel with awesome decor and outdoor space, super friendly staff, and excellent location - at the top of the Design District on NPC. Quiet yet very convenient location. Coffee and many bar and restaurant options in the immediate area. Easy walk to shopping, museums, or to admire MCM architecture. We will DEFINITELY plan to stay here again on future trips to PS!

Business_and_leisure Partner

10/10

Exceptional

06 Jun 2025

Shereen

Lovely property centrally located close to everything. Love the retro style. Beds comfy.

Leisure Family

10/10

Exceptional

05 Jun 2025

Lindy

The place was fabulous, our room was wonderful, and walking distance to several restaurants. Will definitely will go back. The staff was wonderful as well.

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Tracey

Nice hotel. Shower could be better maintained. Staff was nice, pool and jacuzzi was excellent. Very comfortable room.

Partner

10/10

Exceptional

28 May 2025

Armene

This place is great for families. It’s quiet, clean, convenient and fun. We’ve stayed here quite a few times and looking forward to staying there again. Hope the manager enjoyed the shrimp cocktail.😉😉

Friends_and_family Family

10/10

Exceptional

25 May 2025

Lori

Very cute place. Close to everything. Fun time.

Leisure Family

10/10

Exceptional

15 May 2025

Mary

I loved the style and set up of the hotel. The staff was extremely friendly and helpful.

Business_and_leisure Family_with_children

8/10

Excellent

10 May 2025

Tim

Nice property good staff nicely accommodated for delay in room being ready. Fun casual atmosphere around pool. Nice adjacent restaurant great Persian food. Would return on trip PS

Leisure Partner

4/10

Poor

07 May 2025

Verified traveler

Room Roulette

We booked through hotels for our room, a superior studio king room with a living room and put in a special request for a room with a patio with lounge chairs & fire pit (we’ve stayed here before and liked the room with a patio). We received an email confirmation saying they had moved us to our requested room, only to be put into a different room upon check in with no living room or fire pit… so we asked to be put into the room we requested, but they said it was taken… even though we were told an exact room number in the email. They moved us upstairs to a unit with a view of the mountains, living room etc, but no lounge chairs or fire pit. If they hadn’t sent us an email saying we were getting the room we requested, maybe I would have been a different story but it didn’t work out for us. Also being gold member status on hotels it said we got a free bottle of bubbly upon check in but… we wound up having to ask for it, and then when we finally got the bubbly and settled into the new room, there were no champagne glasses. It was just one thing after another that unfortunately didn’t translate well for the accuracy of their booking system. To be told one thing and then get another is not what we needed on this relaxing birthday celebration in Palm Springs. Such a bummer because we have stayed here before a truly enjoyed the experience.

Partner

10/10

Exceptional

04 May 2025

Yelena

Me and my friend loved our stay here. The room was clean and cozy. Stores and tasty restaurants were near by. We enjoyed the pool and jacuzzi in the evenings. Staff was very kind and helpful. I absolutelyyyy will come back here again!

Leisure Friends

10/10

Exceptional

04 May 2025

Laura

Fabulous Hotel

I love The Twist and it was my second stay here while visiting PS. I got the Presidential Suite this time and loved the size and beautiful wrap around deck - great views of city and mountains too! Well appointed suite with all you need and such fab decor! Very clean and comfy! Enjoyed the pool as well and the welcome margarita! All the staff was fabulous! My one complaint was I had asked for an early check in, which I know can’t be guaranteed- they allowed us pool area access which was great - but our room wasn’t ready until after 4pm ( 3pm is check in) … I feel when paying extra for the upgrade of one of the best rooms, priority should be given to having that room clean and ready at the least by standard check in time, if not a little bit before. They did let us checkout at noon which was nice, but the after 4 check in was a disappointment.

Partner

10/10

Exceptional

01 May 2025

John

This place has a great vibe, friendly and helpful staff. My only complaints are the bathroom toilet paper which is very rough and the showers don't work great.

Business_and_leisure Self

10/10

Exceptional

30 Apr 2025

Emilio

Super

10/10

Exceptional

28 Apr 2025

Cathy

They had plenty of areas to sit and enjoy the weather. They had great views of the mountains. Our unit was modern and cheery with a bit of kitsch. Their hot tub was a nice warm temperature. The manager was quick to address minor issues and questions. Plus they have a resident kitty cat! My daughter loved the kitty and the friendly staff. We will return.

Leisure Family

10/10

Exceptional

20 Apr 2025

Gerard

Jamie was a good host - we really enjoyed the facilities- bikes and pool and outdoor area - gas firepit -the kitchen had most things but we suggest small bowls as we brought our own cereal -great location and rooms very spacious. The airbed was good

10/10

Exceptional

15 Apr 2025

Dennis

I just felt very taken care of. Bed was so comfy, they came and checked on us if we needed more towels, the kitchen was perfect. 24/7 pool. Everything just felt so easy and so comfortable. Can't wait to go back!

Leisure Friends

10/10

Exceptional

14 Apr 2025

Verified traveler

Cute place! Enjoyed our stay

8/10

Excellent

10 Apr 2025

Karen

Office staff were excellent! Maintenance arrived immediately. Pool was lovely.

Leisure Partner