Colony Palms Hotel

United States , Palm Springs - CA
PALM SPRINGS, 572 North Indian Canyon
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100 reviews shown

6/10

Pleasant

02 Mar 2026

Nichole

My stay at The Colony Palms had some highlights aesthetically, but overall the service and experience did not live up to expectations...especially given the price point.

At check-in, the staff wasn’t very informative about the amenities or property layout. We were offered a welcome drink, which was a nice touch in theory, but the glasses weren’t clean, so we didn’t actually get to enjoy it until later in the evening.

The biggest disappointment was the pool service. It consistently took about 25 minutes to get drinks from the bar, and there was no staff bringing orders to guests. This happened multiple times. On top of that, there were no chairs available for me and my boyfriend either morning because they were all claimed by around 8 a.m., which made it difficult to enjoy the main amenity we were looking forward to. Pool towels ran out by 12 when we got to the pool, so we didn't get towel right away either. There wasnt even a lot of people in the pool area for it to seem overwhelming for the staff.

Food quality was also underwhelming. While staff were passing out popsicles poolside, they only made it to about a quarter of the guests, which felt inconsistent and poorly managed.
Overall, the property itself is beautiful, but for the price, the service fell short. Between the slow pool service, lack of seating, and uneven hospitality, the experience felt overpriced and not worth the cost. I wouldn’t return unless there were major improvements to service and guest experience.

Partner

8/10

Excellent

27 Feb 2026

june

I have stayed here many times over the years. Sadly prices have more than doubles but aside from a kick off paint and new fabric on the lounge the rooms are quite tired. Electric outlets don't work. Beyond soap shampoo and conditioner none of the expected amenities are present. No cotton balls or q tips. No little sewing kit. Nothing that a$1000- $1509 dollar a night room might have.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Timothy C

The hotel is really beautiful and has a great retro feel. The staff were super helpful and friendly. Highly recommend

Partner

10/10

Exceptional

12 Feb 2026

Cayla

Private, great food, great room, and honestly one of Palm Springs gems

Partner

6/10

Pleasant

05 Feb 2026

Hart

Rooms are

10/10

Exceptional

26 Jan 2026

Christopher

Nice property with clean rooms and nice pool furniture. Good food and excellent service

Partner

10/10

Exceptional

24 Jan 2026

Suzanne

This place is beautiful and magical. Every detail and every person makes this place so special.
Absolutely perfect and I am obsessed

Leisure Partner

6/10

Pleasant

18 Jan 2026

Susan

The food was not good for brunch on Saturday!

Friends_and_family Friends

10/10

Exceptional

06 Jan 2026

Taamara

warm attentive staff, beautifully appointed room, great thirsty towels, Le Labo products we felt spoilt. Great location in Palm Springs! if you love boutique hotels this is your go to in Palm Springs

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Raymond

Outstanding boutique hotel with an intimate feel and outstanding service. The colony club restaurant never disappoints with poolside service. Rooms were excellently appointed in spacious. Highly recommend this for your next Palm Springs getaway.

Partner

6/10

Pleasant

17 Nov 2025

Amanda

Booked the Colony for my 40th birthday. Rooms were very small and very dark, for the price we expected more. Outlets in the room didn’t work either. Cute aesthetic, and the grounds were very pretty, however wouldn’t stay again.

Leisure Friends

10/10

Exceptional

17 Nov 2025

Eunice

Room was clean and bathroom was a good size with a great shower, surprised not to have USB ports or any shower caps / cotton pads etc, that said the toiletries were lovely and there were plenty of towels. Bar and food were great although quiet in the evening and closing up by 9pm. Spa was closed but presumably if you wanted a treatment they would have been able to sort something?

Leisure Partner

8/10

Excellent

11 Nov 2025

Mary

The room was clean and staff was professional

Leisure

8/10

Excellent

02 Nov 2025

Jayson

Clean room, nice amenities, nice grounds, great pool and restaurant. Only complaint is that the service was average to below average.

6/10

Pleasant

22 Oct 2025

Jon

Restaurant was way over priced for the quality of food. Lots of hidden charges upon check out

10/10

Exceptional

19 Oct 2025

Ian

Beautiful pool, great drinks, lovely people!

Leisure Partner

6/10

Pleasant

17 Oct 2025

Jessica

Woman at the desk and valet were exceptional. Restaurant service was horrible and pool service non existent. It’s too bad because other than the food and beverage the service was excellent.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Susan

All excellent

10/10

Exceptional

15 Sep 2025

Philip Andrew

Beautiful property
Very clean
The staff was amazing especially Bianca!
Although i wish they had more upbeat music outside but everything was amazing as always

Leisure Family

6/10

Pleasant

07 Sep 2025

Alejandro

A certain waiter on the restaurant could use more training

Leisure Family

10/10

Exceptional

03 Sep 2025

Abraham

Very tranquil feeling staying at this hotel. Had a great, relaxing time. And the beds were so comfortable!

Leisure Partner

10/10

Exceptional

23 Aug 2025

Margaret

Love love love!! Thank you to Kristen and all the lovely staff!

Leisure Self

10/10

Exceptional

14 Aug 2025

Kathleen

It was amazing!!!

6/10

Pleasant

31 Jul 2025

Laura

Not luxury

My check in experience was a nightmare! My flight got in late and I arrived around 10pm, desk attendant was apathetic. He didn’t offer valet and had me park on the street and enter through a gate then drag my suitcase down bumpy unlit paths all while the sprinklers were on. I was soaked and very unhappy by the time I found my room. My bungalow was dusty and had chipping paint around the shower. No water in the room. The manager did call me and apologize as well as left macarons but definitely not a hotel I would recommend. There are much better for the same price point in the area.

Self

10/10

Exceptional

14 Jul 2025

John

It’s like taking a step back in time to the glamorous 1930’s Hollywood era!

Leisure Family

10/10

Exceptional

14 Jul 2025

Taylor

We absolutely loved our stay at The Colony Palms for my husband's birthday. All of the staff from our restaurant/pool attendant Sam, to check in staff like Deanna and Christina, Kai, and our valet Jared made us feel so welcomed and taken care of during our entire stay. The property's restaurant food, drinks, and service was so great. 10/10 would stay here again. Highly recommend!

Leisure Partner

10/10

Exceptional

12 Jul 2025

Kathy

The Colony is a delightful oasis in the heart of Palm Springs with lovely grounds, a beautiful pool area, spacious and stylish rooms, attentive staff, and a colorful Hollywood history. The moment you step inside, you feel transported to a lush garden hideaway. Highly recommend!

Leisure Family

10/10

Exceptional

12 Jul 2025

Brad

Beautiful hotel, from the inside of the room to the lounge and pool areas outside. The staff was generous and nice. Parking was confusing, but other than that, I would 100% come back and stay here!

10/10

Exceptional

07 Jul 2025

Joseph

We love, loved our stay at Colony Palms. First of all the hotel itself is absolutely stunning and meticulously maintained and really perfect. The pool was the perfect temperature, It was beautiful and peaceful. The Jacuzzi was gorgeous. The restaurant was also just gorgeous !! I can’t say enough about how lovely our stay was! I could go on about how beautiful the hotel is, but it’s truly the staff that makes this place a complete gem! From the moment you’re greeted in front until the moment you leave from your stay, everybody is so caring and wonderful and just wants to make your time there perfect! And it was it was absolutely perfect! We will definitely be returning

Leisure Partner

8/10

Excellent

04 Jul 2025

Arturo

The hotel was nice and the service was great. We had a massage which was good but overpriced. We did not eat at the hotel. The room was good but for the price I expected better.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Meghan

This is the most relaxing and charming resort I’ve ever stayed at in Palm Springs. The King room was spacious and peaceful, featuring a clawfoot bathtub and a beautiful shower with perfect amenities. The pool was absolutely stunning, with incredible loungers and a gorgeous setting. Manny, who was working at the bar, was fantastic—and they made the best mezcal Palomas, perfectly refreshing. The hotel is within walking distance of great coffee spots, shops, and restaurants. If you're looking for a peaceful, adults-only getaway, this is the place. It’s absolutely worth saving up for.

Partner

10/10

Exceptional

15 Jun 2025

Verified traveler

Glam spot for a Palm Springs getaway

The Colony Palms did not disappoint! This gorgeous hotel feels like a lush, green oasis in Palm Springs. The design is incredible, the rooms are charming, and the pool is amazing. I will definitely be returning!

Friends_and_family Friends

10/10

Exceptional

14 Jun 2025

Rebecca

Great property, wonderful staff, convenient location! Close to downtown while feeling secluded and relaxing!

Leisure Partner

10/10

Exceptional

10 Jun 2025

Danielle

Clean, upscale, beautiful atmosphere and aesthetic.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Susanna

Pros: Beautiful property with lots of green colors - plants, walls, outdoor furniture, granite/marble, wall paper, etc. Big pool. Adults only. Excellent staff. Convenient location that is walking distance to shopping and dining. Restaurant on the property. Quiet and tranquil. Outstanding AC. Good water pressure in shower. Check out at noon.

Cons: pool is somewhat dirty - bugs and dust floating on surface, TV positioned at a bad angle and one has to twist body to see the screen, doors are too big for the door frames and plants should be pruned so one is not whipped while walking on hotel paths.

Leisure Partner

8/10

Excellent

03 May 2025

Catrina

Charm of the old movie colony. Many room price point options. Grounds are cozy with mature citrus and palms. Excellent restaurant. Adults only adds to the peace adn relaxation. Get service staff.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Jamie

Beautiful grounds and great guest service!

Leisure Partner

10/10

Exceptional

22 Apr 2025

Manuel Vincent

Loved everything about this place!

6/10

Pleasant

10 Apr 2025

Ryan

Really enjoyed staying at the Colony Palms, however I only have it 4 stars because of the following…
- price of drinks and food at the hotels is ridiculous expensive

4/10

Poor

06 Apr 2025

Dottie

Service was terrible .

Leisure Partner

8/10

Excellent

06 Apr 2025

Donna

The bungalow needs work. Over head fan did not work and the shower level was loose so yiu could never get the water temp right

Business

10/10

Exceptional

05 Apr 2025

Trisha

Colony Palms is pure magic, the views of the mountains, the pool and all service and drinks and food are perfection. Tara, Martel, Bianca are the best!

Leisure Friends

10/10

Exceptional

05 Apr 2025

Verified traveler

Perfect for a weekend getaway! Gorgeous hotel; amazing grounds and amenities. Plus excellent location! Can’t wait to come back.

Friends_and_family Family

10/10

Exceptional

26 Mar 2025

Maureen

A wonderful place for a little R&R

10/10

Exceptional

24 Mar 2025

Verified traveler

Perfect spot to stay while in Palm Springs.

Leisure Partner

10/10

Exceptional

23 Mar 2025

John

The Colony Palms is all about elegance, beauty, comfort and relaxation. The facilities take you back to what the glory days of Hollywood must have felt like. The staff is friendly, professional and quick to assist. The pool area is stunning. Great restaurants are just a block walk away. I’ll definitely be back. My only issue was with the valet and resort fees - both of which seemed excessive. Other than that, this place is a true gem in the desert!

Leisure Self

10/10

Exceptional

22 Mar 2025

Ann

A Great Get-Away

Our stay was wonderful. However, I would advise not booking through Hotels.com, as they are very misleading in the way they do business.

Partner

10/10

Exceptional

20 Mar 2025

Ramona

We liked being able to walk to restaurants and shopping. The food, drinks, staff, and the hotel in general was excellent. The staff is top notch, friendly, and made our trip fun. This hotel is worth every penny! It's also close to the airport which was a plus. I would recommend The Colony Palms to everyone.

Leisure Family

10/10

Exceptional

16 Mar 2025

Denise

The Colony Palm Hotel is charming and the staff is attentive and always willing to help make your stay memorable.

8/10

Excellent

15 Mar 2025

Raphael

Nice hotel in a great location. Service is solid. For the price, could stand to upgrade some aspects of the room and grounds. Not enough lighting in the room.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Kyle

An oasis with a staff always smiling and greeting you. Beautiful decor and landscaping.

Leisure Partner

10/10

Exceptional

05 Mar 2025

MaryAnn

The staff was outstanding! We really enjoyed our dinner at the on site restaurant. The only thing I would recommend would be additional lighting in the Bungalow we stayed in. The setting is very shady and there wasn’t much natural light so a little additional indoor lighting would be a plus.

Leisure Family

6/10

Pleasant

03 Mar 2025

Kevin

for the money, it was old outdated and very average.
for 600 a night should be better. Mattress was good.

Leisure Partner

8/10

Excellent

26 Feb 2025

Nora

Felt like home.

Business

10/10

Exceptional

19 Feb 2025

James

Staff was amazing and the layout of the rooms and hotel was just fabulous.

Business Self

10/10

Exceptional

19 Feb 2025

Ryan

Great Stay at The Colony Palms

Overall a great stay. Staff and service were attentive and went the extra mile. Terrific walkable location. Cool old school classy vibe to the entire resort.

Business Partner

10/10

Exceptional

16 Feb 2025

Lindsay

The only place I stay in PSP. Cant beat it!

10/10

Exceptional

13 Feb 2025

Renee

My arrival at the hotel was relaxing and so professional. Tara, did an excellent job as I walked up to the desk. The how are you, was responded by me, about the crowded airport and obtaining my luggage was a circus due to a two groups, one flying in and one out. She immediately put me at ease and offered me something to drink. She then said we are going to make sure you relax and offered me a seat while she processed me. She then took me to my room and talked to me about the grounds, the facility in such a glowing manner.

Since then I have had nothing but a relaxing, wonderful stay and do plan to return. The healthy dining options, pool, spa (2 wonderful massages) and overall ambience including the music Ono the grounds and in the restaurant added to my stay.

Leisure Self

10/10

Exceptional

09 Feb 2025

Ben

This place is amazing!! A true gem. Very sophisticated. The property was so clean and staff were so friendly and went above and beyond to make us feel at home. The property was across the street from downtown shops and restaurants. I would highly recommend and we will definitely come back! Thank you, Colony Palms for making our trip fun, relaxing and very memorable!

Leisure Partner

4/10

Poor

03 Feb 2025

Christopher

When you walk in, you will be very impressed by the site. Beautiful design and a feeling of being at an oasis. However, the devil is in the details.

The property claims to be “one of California's premier luxury hotels,” but the cleanliness and workmanship inside of the hotel rooms leave something to be desired. After spending over $500 for a single night (after taxes and fees), I wouldn’t expect to see the layers of dirt in the room, specifically on the bed frame, the ledge in the bathroom, and on the HVAC grille that I slept under. Additionally, the bathroom door had peeling paint and the grout at the tile floor was all over the tile. There were also spots on the shower floor that weren’t grouted, leaving it susceptible to mold.

The restaurant is overpriced and just OK. When ordering a duck breast, I expect the skin to be crispy. Their version was chewy.

I did reach out to staff via phone a day or two after my stay. Staff seemed nonplussed. I was told I would get a call back from the manager. That never happened. I emailed the hotel with pictures and video of the room issues that were left unanswered, even after two follow ups.

I would recommend you spend your money elsewhere.

Leisure Partner

8/10

Excellent

29 Jan 2025

Nir

Pool

Leisure

10/10

Exceptional

27 Jan 2025

Robert

Perfect! In every way!

Absolutely fabulous place to stay. I had plans to propose to my girlfriend and the staff worked so hard to ensure everything was special and perfect.

We would stay here again, 100%

Partner

10/10

Exceptional

26 Jan 2025

Brenda

The perfect weekend get away.

This was our second stay at this hotel and we love it! So quaint and comfortable yet still feels luxurious. Love the boutique hotel feel.

Partner

8/10

Excellent

25 Jan 2025

JOHN

Lovely place! Would stay again. Excellent restaurant!!

Leisure Family

8/10

Excellent

16 Jan 2025

Rebecca

The hotel itself is beautiful. So is the pool area. The deluxe king room was nice but we got stuck with a ground floor room. Windows looked out on to a parking lot. Beds were not comfortable… had a hard time getting a hold of anyone on the phone. But they reach out via text to check on us so that was nice. The last text I sent wasn’t responded to…
The whole property is gorgeous. The decor is one of the best we have seen… the DeGournay wallpaper in the restaurant was stunning.

Leisure Partner

10/10

Exceptional

12 Jan 2025

Richard

Great experience, perfect location for walking to dining and shopping. Courtesy staff, nice old world atmosphere

Leisure Family

8/10

Excellent

11 Jan 2025

Len

Definitely a hotel that tries to be super nice. While surely some nice amenities, beautiful spa, pool, and restaurant, some things are a bit odd for such a pricey hotel.

Partner

10/10

Exceptional

07 Jan 2025

Daniel

BEAUTIFUL PROPERTY! My wife and I had an exceptional experience. Great service that included complimentary champagne. The food at the hotel restaurant is DELICIOUS! Rooms and the entire property is so clean and detail oriented. We are definitely making it a tradition to come back a couple of time a year. CHEERS! :)

Leisure Partner

10/10

Exceptional

07 Jan 2025

Ronald

Recently renovated, very helpful friendly staff. Nice relaxing pool area.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Kate

The best friends getaway with our kids. We had delicious food, a great room, weather and walkable to shops and restaurants. Would go back with my husband or for another girls weekend next winter!

Friends_and_family Friends

10/10

Exceptional

27 Dec 2024

lois

Lovely place to stay

Leisure

10/10

Exceptional

27 Dec 2024

Lisa

Beautiful property; very upscale.

Leisure Friends

8/10

Excellent

21 Dec 2024

Milton

Great place, the staff was incredibly helpful and friendly. However it’s very add the almost $100 extra fees on top of your room charges.

Business

10/10

Exceptional

17 Dec 2024

Rory

Absolutely love this place

Leisure Self

10/10

Exceptional

16 Dec 2024

Donald

Quiet oasis

10/10

Exceptional

14 Dec 2024

laura

Another great stay at Colony Palms. Everything was wonderful.

Leisure Partner

8/10

Excellent

09 Dec 2024

Cornelia

Clean, friendly staff.Expedia said resort fee is included, but it is not, you get charged $45.00 per day at checkout.

Leisure Partner

10/10

Exceptional

02 Dec 2024

Hartmut

Charming property and very friendly staff

10/10

Exceptional

23 Nov 2024

ivan

I have been visiting palm Springs for years. This has been my best stay. Not only most of the \"famous\" hotels have been somehow abandoned and catering to party crowd, this one felt like a gem: The service amazing, the room superb, the cleanliness amazing and can I talk about the custoized plate they made for us for our hotel room door? 10/10. Will come back.

Leisure Pet

8/10

Excellent

18 Nov 2024

LAUREN

Great service, staff is very attentive. Rooms could use full length mirrors, a desk and better lighting. The bathroom lighting is very dim.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Elena

Thank you

Leisure Family

10/10

Exceptional

13 Nov 2024

Alan

Super nice and very clean!

Leisure Partner

6/10

Pleasant

03 Nov 2024

Verified traveler

Good hotel. Low value for money

Good hotel. Low value for money

10/10

Exceptional

28 Oct 2024

Cameron

Beautiful hotel. Feels like you are on a private estate.

Leisure Partner

10/10

Exceptional

26 Oct 2024

Kevin

Elegance and Luxury

Everything from check in to check out was pure luxury and elegance. We were greeted with champagne at check in, we were escorted to our room and given a brief history tour. The pool area was amazing! The south side of pool was quiet and tranquil while the north side was more rambunctious and party vibes. The pool side service was excellent and the melon salad with pickled onions and jalapeños was the takeaway. At night the grounds are BEAUTIFUL! The Le Labo toiletries were such a delight! It was an experience we won’t forget.

Partner

10/10

Exceptional

19 Oct 2024

Tony

Just a really great place! Wonderful setting, staff and service

Leisure Partner

10/10

Exceptional

19 Oct 2024

kyle

Awesome experience

Leisure Partner

10/10

Exceptional

13 Oct 2024

Michael

Nice pool area, good location. Service was good.

10/10

Exceptional

06 Oct 2024

Natalie

Beautiful and clean property, friendly staff and lovely stay!

Leisure Friends

10/10

Exceptional

05 Oct 2024

Marisol

We were greater with champagne & a doggie bag for our dog. We loved our brief stay.

10/10

Exceptional

04 Oct 2024

Jonathan

Great hotel. Great staff

Leisure Partner

10/10

Exceptional

30 Sep 2024

Cathleen

Lounging at the pool was lovely. And I loved our brass name plate!

10/10

Exceptional

26 Sep 2024

Shelley

Gorgeous property and nice pool/restaurant on site. Some minor cons: room is very dark without enough light, bathroom has the only trashcan, light switches were not intuitive. Great and welcoming staff who made our visit the best - definitely recommend!

Leisure Friends

10/10

Exceptional

19 Sep 2024

alan

A beautiful, luxurious property

Colony Palms is a beautiful property; it is an historic hotel but the ammenities and renvation is up to date and very comfortable. Absolutely every staff member was friendly, efficient and helpful. It is set in a garden with lots of places to relax and enjoy. The pool is large and the restaurant on one side has outside tables overlooking the pool. The food is excellent as well.

Partner

10/10

Exceptional

03 Sep 2024

Misty

The Colony Place is a fantastic oasis and a wonderful get away for adult couples. The staff is 5 star all the way!! The property was maintained beautifully and it is peaceful and tranquil. We will be back very soon!

Leisure Partner

10/10

Exceptional

29 Aug 2024

Shannon

Gorgeous hotel! Loved our stay and will definitely be back

Leisure Partner

10/10

Exceptional

26 Aug 2024

Adriana

Perfection. Everything at the hotel was excellent. The restaurant, the pool, the staff…. It’s our new favorite spot!!!

Leisure Partner

10/10

Exceptional

25 Aug 2024

Leroy

Boutique hotel, clean establishment, guest are all friendly, great vibes, and excellent option to feel pampered and get away from the city life. Big shout out to J and Tara for the welcome.

Leisure Family

10/10

Exceptional

25 Aug 2024

Felice

We really enjoyed our weekend stay at Colony. Staff was excellent with care and attention. Super friendly and professional. We did a full day spa and that was excellent as well. Location was convenient to shops and restaurants. We also like that it has dining on site by pool. Enjoyed our brunch there. Also room was super clean and quiet. And le Labo toiletries adds a special touch. Thanks again for a lovely stay. We will definitely return! :)

Leisure Family

10/10

Exceptional

19 Aug 2024

Carol

Beautiful and excellent hospitality.

Leisure Partner