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Arrive Palm Springs

Palm Springs - CA · United States

1551 North Palm Canyon DriveView location

9.2/10Excellent997 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arrive Palm Springs

Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access and a banquet hall.

Grab a bite to eat at Palm Canyon Swim & Social, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.

Full breakfasts are available daily from 8:00 AM to 1:00 PM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 32 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Read more about this hotelShow less

Located in Palm Springs (Uptown Design District), ARRIVE Palm Springs - Adults Only is within a 5-minute drive of Palm Springs Visitor Center and Elvis Honeymoon Hideaway. This hotel is 5 mi (8 km) from Palm Springs Aerial Tramway.

Make yourself at home in one of the 32 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 21 Noise-free rooms not guaranteed Caters to adults only LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 45 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests under 21 years old are not permitted at this adults-only property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 10 to 20 per person
    • Uncovered self parking fee: USD 16.39 per night (in/out privileges)
    • Pet fee: USD 110 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Desert Regional Medical Center 0.9 km / 0.5 mi
San Jacinto Mountains 0.9 km / 0.5 mi
Elvis Honeymoon Hideaway 1.4 km / 0.8 mi
Desert Art Center 1.5 km / 0.9 mi
Santa Rosa and San Jacinto Mountains National Monument 1.7 km / 1.1 mi
Palm Springs Visitor Center 2.1 km / 1.3 mi
Ruth Hardy Park 2.1 km / 1.3 mi
O'Donnell Golf Club 2.2 km / 1.4 mi
Forever Marilyn 2.5 km / 1.6 mi
Agua Caliente Casino 2.7 km / 1.7 mi
Agua Caliente Cultural Museum 2.7 km / 1.7 mi
Plaza de las Flores Shopping Center 2.8 km / 1.7 mi
Plaza Theatre 2.8 km / 1.7 mi
Heusso Gallery 2.9 km / 1.8 mi
Palm Springs Art Museum 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Newspaper stand
  • Garden
  • Terrace
Show 9 more facilities & services
  • Banquet hall
  • Meeting room
  • TV lounge
  • Game room
  • Spa treatments
  • Breakfast
  • Picnic
  • Minimum check-in age: 21
  • Table tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Arrive Palm Springs

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Arrive Palm Springs

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Arrive Palm Springs

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Arrive Palm Springs

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Arrive Palm Springs

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Arrive Palm Springs

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Arrive Palm Springs

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Arrive Palm Springs

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Arrive Palm Springs

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arrive Palm Springs

9.2
Excellent
997 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Melissa
If you are looking for a chill vibe, a perfect couple's getaway, or a relaxed girls weekend, look no further than Arrive. My husband and I came recently (July) for our anniversary, and it was exactly what we needed! Our dog was welcome, the staff was friendly, and it was perfectly located nearby anything we needed! The pool was immaculate and the perfect temperature- absolutely LOVED that it stays open until midnight for a quick refreshing swim before bed!

If I had to provide any feedback (and truly- these are not at all dealbreakers), It would be extra awesome if there was at least one outlet in the room that had USB or USB-C for phone charging (again- not an issue at all really); And it's good to note that while the pool area is secure (you need a key card to get in), the units themselves are fairly exposed (note: probably not a good idea to leave swimsuits out to dry or anything of value outside of your door). BUT we also found the neighborhood to be extremely safe and the neighboring streets were very quiet.

All in all, we will 1000% be coming back!!
Pet
6/10
Pleasant
19 Jul 2026
Kim
My room had dust in the vents and no bar soap or hair conditioner. There was old food from the previous guests in the fridge as well.
6/10
Pleasant
18 Jul 2026
GERALD
As long as the man who checked us in was on the property it was fabalous. I can't remember his name but he moved there from up north. I would literally get back just because of him.

Towels were not at pool after 7 pm. The bartender was super unfriendly kept the bar window closed at all times after 7 pm. He literally never came and interacted with you he just stared at you out the window like he was so bored.

The rooms are super cool and clean
Partner
10/10
Exceptional
09 Jul 2026
Kim
The staff were very welcoming and attentive. Really enjoyed relaxing by the pool. You are allowed to bring your own food which was nice to have your own snacks. Loved the King size bed!! So comfortable! Definitely going back!!
8/10
Excellent
07 Jul 2026
Amy
We had a wonderful stay at this charming adults-only hotel in Palm Springs. The customer service truly went above and beyond. Every staff member was friendly, welcoming, and genuinely focused on making our stay enjoyable.

The pool was beautiful and relaxing, and the poolside drinks were reasonably priced and generously made. Their breakfast was delicious and a great way to start the day.

The only disappointment was that our room was advertised as \"poolside,\" but there was actually a building between our room and the pool, so it didn't feel like a true poolside location. It wasn't a dealbreaker, but the listing could be more accurate.

Overall, we had a fantastic experience and would definitely recommend this hotel to anyone looking for a peaceful, adults-only getaway in Palm Springs.
Partner
10/10
Exceptional
05 Jul 2026
Yvonne
Rooms were so cute, loved the decor! It was clean, quiet and cozy. The “porch light was a little bit bright at night, that would be the only downside.
Partner
10/10
Exceptional
04 Jul 2026
Shannon
We loved everything about this property. Relaxed vibe. Good food and drinks. Great staff. Thanks for helping us celebrate our 50th birthdays!
Partner
10/10
Exceptional
04 Jul 2026
Michelle
Everything was fantastic! We had a patio room, which was perfect. The staff was extremely friendly, including the manager on sight. No complaints. We will definitely be back.
Partner
10/10
Exceptional
03 Jul 2026
Gonzalo
super clean room, properly maintained poll area and extremely attentive staff with good recommendations
10/10
Exceptional
03 Jul 2026
Julia
Everything about this place from the amenities to the staff, is lovely. One of my new favorite places to stay in Palm Springs. Beautiful hotel, rooms, pool, convenient coffee shop, ice cream parlor and restaurant and bar on site!
Family
10/10
Exceptional
01 Jul 2026
Monika
This property was amazing!
Kimberley the manager was the best!
We will definitely be back.


Thank you Arrive for your hospitality.
Friends
10/10
Exceptional
28 Jun 2026
Noelle
We keep coming back here every time we’re in PS because it is just that PERFECT!
8/10
Excellent
25 Jun 2026
John
Love the hotel, pool, food, vibe. The only thing I would say is please change the curtains in the room to make it dark in the morning. The moment the sun rises its bright as day inside the room.
8/10
Excellent
24 Jun 2026
Chris
Really relaxing vibe. Beautiful pool and a very good, small restaurant. Rooms are cool and everything is centered around the pool
Self
10/10
Exceptional
23 Jun 2026
Ryan
We loved our stay! Our dog had a gorgeous air conditioned room to stay in while we enjoyed the pool. Pool area was perfect. Our room was super clean, well taken care of, & thoughtfully designed with guests in mind. Loved the snacks available on the super cute mini fridge. Room had alot of extra special touches! Service was great! Brandon was amazing! & so was our 2nd bartender at the pool, it was a super friendly environment & one of our favorite places on vacation!
10/10
Exceptional
20 Jun 2026
Nikki
Loved everything about this property and already planning our next visit.
Partner
6/10
Pleasant
20 Jun 2026
Jeremy
The rooms have windows in the upper parts of the walls which let in a ton of light at night. There are shades to cover them but ours was missing the wand to pull them shut from below so the only way to close them was to climb on top of the desk. Our room backed up to the parking lot which has security lights on all night and there wasn't a safe way to close those blinds so our room was lit all night. Also the mini fridges in the room make a high pitched whining noise all night. So not the best sleep!

The property is nice and clean, we happened to stay on a day they were doing maintenance on the palm trees so the pool had tree crews working in it all morning. Also there isn't a front desk so the bartender is also the concierge which made it kind of hard to speak to someone when the restaurant was busy.
Friends
8/10
Excellent
16 Jun 2026
Garrett
Check in is at the bar. Perfect opportunity to grab a drink. Very friendly and helpful staff. Will be returning!
Partner
8/10
Excellent
15 Jun 2026
Victor
The room was nice and the whole place looks amazing
Partner
10/10
Exceptional
14 Jun 2026
Alan
The room we booked was super comfortable clean & up to date. Would definitely book here again!
Partner
10/10
Exceptional
10 Jun 2026
Brianna
Amazing stay!! Would definitely come back
Friends
10/10
Exceptional
10 Jun 2026
Jennifer
It had a great vibe and it was a nice size
10/10
Exceptional
07 Jun 2026
Erin
I came with my pup and got a king studio. Check I was super easy and the decor is cool mid century modern. So unique and everything on point. Great coffee shop and the pool vibe is awesome. 5 stars!!
Pet
10/10
Exceptional
05 Jun 2026
Meredith
As someone who has stayed at Palihouse family of brands in Los Angeles, Arrive is a welcome addition to Palm Springs. Arrive is modern and has all the thoughtful amenities to set itself apart from the others in Palm Springs.

The onsite gift shop with the selection of curated unexpected books, humorous cards and handmade ice cream (it was 104! - it’s the desert) definitely made this trip one to remember. Happy to return soon.
Self
10/10
Exceptional
04 Jun 2026
Noelle
We keep coming back over and over because each time we can expect the best!
Partner
10/10
Exceptional
04 Jun 2026
Jazemen
My new favorite place to stay in Palm Springs. Staff was amazing and welcoming and gave great tips on where to eat the best foods.
Partner
10/10
Exceptional
03 Jun 2026
Michael
An
10/10
Exceptional
01 Jun 2026
Adolfo
Awesome couples weekend getaway, me and my wife wish we were still there. Staff was friendly, helpful, and in a good mood.
Partner
10/10
Exceptional
28 May 2026
Sean
Everyone there was super friendly and accommodating from the moment we check in til check out which was a breeze. We can’t wait to come back again and bring all of our friends
Partner
8/10
Excellent
21 May 2026
Chris
Great hotel but no closets to hang clothes and no drawers to put clothes away so unfortunately you have to keep everything in your suitcase which isn’t ideal. Other than that it’s a great property.
Self
10/10
Exceptional
20 May 2026
Phillip
Amazing hotel. Room was stunning, pool was amazing, the staff were incredible ….. all of them! The cocktails were great, the food was awesome. There is nothing I can say to fault this hotel.
10/10
Exceptional
04 May 2026
Tiffany
Amazing vibes, clean, and good food.
Partner
10/10
Exceptional
01 May 2026
Debra
Amazing service
Friends_and_family Friends
8/10
Excellent
02 Apr 2026
Jeff
Stayed here 2 nights with my wife. Nice pool and jacuzzi. Convenient spot for breakfast.
Partner
10/10
Exceptional
02 Apr 2026
Amanda
Staff was very welcoming and kind. My room was super cute. Would be perfect for a girls weekend in Palm Springs.
10/10
Exceptional
31 Mar 2026
Laine
Clean rooms, super cute, amazing staff!
Friends
10/10
Exceptional
30 Mar 2026
Dina
Staff was excellent. Extremely helpful. Brandon was a standout. Food was great and loved the drag Bingo! Would definitely stay there again’n
Friends_and_family Friends
10/10
Exceptional
29 Mar 2026
Tamara
This is an absolute gem of a hotel in Palm Springs! The rooms are beautiful and very private. Daily happy hour starts at 3pm with a wonderful selection of food and drinks. The pool is not too crowded and has a fun vibe with great music. The staff provide amazing service and personalized hospitality. Having access to bikes is a wonderful way to explore the beautiful neighborhoods that are near the hotel. Very easy bike ride to the heart of downtown Palm Springs. You have a fabulous coffee shop right next door, and an amazing sushi restaurant and the best smash burgers just across the street! I will absolutely stay at arrive the next time in PS!
Friends
6/10
Pleasant
29 Mar 2026
Rosenei
The internet service has been unreliable, and the cable television is not functioning correctly.
Business
10/10
Exceptional
14 Mar 2026
Rachel
Clean room, great pool and hot tub, convenient location with easy parking. We had a great time!
8/10
Excellent
28 Feb 2026
Rosenei
The hotel is aesthetically pleasing; however, the television channel selection is limited, and daily in-room water replenishment is not provided.
Self
10/10
Exceptional
23 Feb 2026
Emma
Beautiful hotel and amenities and friendly staff
10/10
Exceptional
15 Feb 2026
Casey Jonathan
Very kind staff. I’m coming to this hotel every visit. The staff were very friendly and welcoming.
Leisure Partner
10/10
Exceptional
08 Feb 2026
Lisa
Rooms accessories can be upgraded such as Towels, blankets and robes. Seem used outdated no longer white.

Leisure Friends
10/10
Exceptional
03 Feb 2026
Matthew
Clean and staff were great.
Business Self
10/10
Exceptional
03 Feb 2026
Ramandeep
Room was super clean! Staff was super professional and attentive. Would stay again. Great location!
Leisure
10/10
Exceptional
27 Jan 2026
Candice
Room was amazing.
10/10
Exceptional
27 Jan 2026
Amanda
Very clean and friendly staff
Family
10/10
Exceptional
24 Jan 2026
Ellen
Super clean, very friendly staff. Chills vibes and lovely for a weekend getawY
Friends_and_family Friends
10/10
Exceptional
20 Jan 2026
Sally
Style, comfort, pool, variety of nooks to read, relax, and sun. Will return!
Friends_and_family Friends
10/10
Exceptional
14 Jan 2026
lucie
Friendly and easy check in.
The most comfortable beds and room.
Enjoyed the stay
8/10
Excellent
13 Jan 2026
Assunta
Maybe have more service around the pool area
Business_and_leisure Pet
10/10
Exceptional
11 Jan 2026
Nadir
Amazing
8/10
Excellent
06 Jan 2026
Louis
Clean room, but odd smell on arrival. No coffee maker in room or free coffee for breakfast; not acceptable this day and age.
10/10
Exceptional
04 Jan 2026
Linda
N/A
Self
10/10
Exceptional
03 Jan 2026
Aimee
Room was clean, staff was friendly
10/10
Exceptional
30 Dec 2025
kimberly
The room was super nice. The pool was warm manager was on point. They replenished our food and snacks and drinks for us promptly.
Leisure Partner
8/10
Excellent
29 Dec 2025
Kathy
Great location and vibes but it was a bit worn down.
10/10
Exceptional
28 Dec 2025
Flavien
Everything was amazing except for the shower that had low pressure and only luke warm water.
Friends_and_family Family
8/10
Excellent
27 Dec 2025
Elisabeth
Room was clean, most of the staff was friendly and accommodating. The food at the restaraunt was delicious and the pool was warm and big and clean the jacuzzi was great the rooms were clean and spacious the only complaint I have is the music at the pool was party techno club music which killed the vibe and made it hard to relax and unwind, the music didn’t fit the surroundings.
Leisure Partner
2/10
Poor
27 Dec 2025
christine
This is what I texted back to the property regarding about my situation that transpired Dec25th up to 26th 2025 during holiday time 🎄.
Expedia a 3rd party vendor reservation is treated like a 2nd class citizen. BEWARE YOU’VE BEEN WARN. At the end it’s your decision and I am just sharing what my experience.

Hi good morning and happy Sunday. I believe there was huge terrible misunderstanding that was not resolve yesterday. I am so disappointed to be treated a second class citizen just because I booked mine in a 3rd party that you've refused yesterday my accommodation despite me calling around 10ish and trying to work with your staff.
My issue was I book by error my reservation for Dec 25th my birthday but I can not make it and I called Christmas night while having dinner to correct the right date of check-in for Dec26 Friday. The call took place around 7-8ish and the your female staff is very nice and accommodating telling me that she is not sure if your system would allow it. After 1 attempt updating my reservation in your System accepted it confirming my reservation will be the next day of Dec26th. I was at peace knowing every was fix and I was very confident that I don't have to reach out with the travel agency to intervene.

I was so distressed already and upset knowing that my reservation on the that day doesn't exist and I to find immediately a new accommodation because there is not a chance I will be staying at a property that has ZERO customer service, staff is rude
Leisure Self
8/10
Excellent
24 Dec 2025
Ruining
First night
6/10
Pleasant
21 Dec 2025
Jennifer
The property is beautiful, however a few complaints. The second night the hot tub heat was broken and was not fixed but the next morning. I was offered a few drink, but was told immediately that the bar was already closed, so was only able to get a small cup of OJ in the am. The patio room appears private on the website, but it is not enclosed. Would not have paid extra if had known it wasn't private. And you have to ask to have your fire place turned on. The shower has ZERO privacy, so even for a couple, it felt awkward (and you are freezing when you get out!). The shades also let too much light in, waking you up at 6a. Also, there is no lobby, you check in at the bar. I could see this a great spot for a pool day in the summer, but wouldnt stay here again.
Partner
4/10
Poor
19 Dec 2025
Navreen
While the hotel is aesthetically pleasing, the overall experience fell short of expectations. The showerhead and water pressure were poor, and we had to request a replacement remote as ours was not functioning. Additionally, housekeeping had to be contacted multiple times. Unfortunately, I would not choose to stay here again.
Leisure Friends
10/10
Exceptional
19 Dec 2025
Kalash
Nice Pre
10/10
Exceptional
18 Dec 2025
Arianna
Lovely stay overall. Great food at the restaurant and a wonderful hot tub. The room was nice too!
Leisure Partner
10/10
Exceptional
18 Dec 2025
Jason
Love the very well designed and decorated rooms and landscaping. The hotel bar and pool has a great ambiance. My one small complaint was the weak water pressure in the huge shower. Definitely not not for sharing. Had to turn like a rotisserie chicken to get wet. Maybe a water saving feature in the desert?
Partner
4/10
Poor
14 Dec 2025
Daniel
I reported ac/heater not working on friday, never fixed, asked for house keeping, changed towels and emptied trash cans but didn't do beds.
10/10
Exceptional
14 Dec 2025
John
Clean property
2/10
Poor
09 Dec 2025
Verified traveler
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10/10
Exceptional
09 Dec 2025
Stephen
The vibes are amazing!!
Breathe taking views with beautiful amenities so you don’t even have to leave the hotel!!
Friends_and_family Friends
6/10
Pleasant
07 Dec 2025
Holly
The hotel is nice, bed and pillows quite comfortable. The water pressure in the shower is absolutely horrific & water in the shower is warm, at best. Water in the bathroom sink is hotter! The mini bar fridge is cold, if you bring your own bottled drinks, that is good, but the room needs a coffee maker. Expedia deal included per day credit towards breakfast. The menu was limited, but the food was very, very good and they roast their own coffee, which was exceptional. However, I would rather forgo the credit & have a reduction on the room rate so I could buy my own breakfast for less money. The check-in process was a bit of a hassle. I booked to pay directly at the hotel. I called the hotel the day before arrival to confirm that I could use a different card for pre-payment on arrival and the hotel representative assured me over and over again that this would not be a problem. When we checked in it was. My friend & I wanted to split the prepaid fee on our two cards & were refused. We asked to speak to a manager. The manager was not available so we waited. when we came back, he started speaking to me 10 feet away from him so I could barely hear what he was saying, but I could hear his tone and it was rude and defensive. When I got closer and asked him to repeat, he had an attitude! He threatened to refuse to check us in at one point. He eventually honored our request but he treated us like crap during the process. Will never stay here again, nor recommend.
Leisure Friends
10/10
Exceptional
29 Nov 2025
jeanne
The pool and jacuzzi area was amazing
10/10
Exceptional
24 Nov 2025
Donna
Clean and friendly, great room service.
10/10
Exceptional
09 Nov 2025
Sara
We loved everything by about this hotel. The pool vibe was fun and relaxing, not crowded, nice music and great drinks and food!! We have no complaints - recommended the studio rooms with no one above you for total quiet at night.
Partner
10/10
Exceptional
09 Nov 2025
Paul
The location of this attractive hotel is ideal for tons of restaurants and shops.
Leisure Self
8/10
Excellent
08 Nov 2025
bret
The room was ok, a little dirty in the corners. I dropped something and it rolled under the bed. I had my flashlight with me and shined it under. There were dust bunnies, dirt and miscellaneous items underneath. Maybe a vacuum now-and-then would help the cause. Check in at the bar was different but not a big deal. You can get a drink while waiting! Pool and spa were very nice! Convenient location, the cartel coffee shop and ice cream place were steps away.
8/10
Excellent
07 Nov 2025
David
Nice property, easy access. TV didn't work and they didn't do a whole lot to access the issue. I would stay here again.
Friends_and_family Friends
10/10
Exceptional
03 Nov 2025
hugo
The staff is amazing! So friendly and genuinely cares about their guests by providing 5 star services! The breakfast was delicious! Best omelet I've ever had! Ever! The lunch was also phenomenal! I really love how their prices are super reasonable and don't try to gouge you like most of the other boutique hotels in PS, also their happy hour is unbelievable! $4 beers and $10 smash burger or fried chicken sando both were so delicious and cooked with high quality ingredients! 10 out of 10! Counting down the days until we can revisit arrive! Dont sleep on this gem! Worth every penny! Thanks for having us!
Leisure Partner
6/10
Pleasant
29 Oct 2025
David
Stayed for 3 nights, property, amenities and rooms were nice and clean.
Service was quite lacking. The gentleman who was often in the lobby/bar area made us feel unwelcome. When we would came through he would essentially greet us with a cold.. \"what do you want\".
Poolside service was hit and miss... would have to ask multiple times for our drinks and they would not come.
We requested after our second night that our room be made up, which were were told it would be. Later in the day after it was not, we followed up and were again told it would be. In the evening when it still was not, we followed up again and were ghosted.
I enjoyed the property itself but due to the service, I would have a difficult time convincing myself to stay again
Leisure Friends
10/10
Exceptional
29 Oct 2025
Ritamjit
Relaxing, friendly staff and great food!
Friends_and_family Friends
8/10
Excellent
22 Oct 2025
Christine
Smooth check in & super casual. You check in at bar.
Pros: pool open late/12p, near good food/bar
Easy parking, good vibes
Cons: had to request sheets. They only use blanket & fitted sheet.
Partner
8/10
Excellent
20 Oct 2025
Eric
Property was very nice. Room was clean and nice and staff was very friendly. My wife and I were celebrating what we thought would be a relaxing weekend. Our first day was great with great music and service around the pool. The trivia game was a nice touch too and appreciated. Unfortunately, we did not know there was going to be a huge party in the pool on Saturday. It was packed with people making out in the pool and leaving little room for relaxation. The GM, Paul apologized and was kind, but it did not leave me wanting to come back. I was not aware that this was such a party pool when it said \"adults only\". Unfortunately, it was not the birthday weekend for my wife that I was hoping for. The property and grounds were great, just not a good place (at least last weekend) to relax and enjoy the sun.
Leisure Partner
6/10
Pleasant
17 Oct 2025
Elane
The room was large and spacious and super fun. But there was no elevator for the second floor, which was very inconvenient with a recent back injury for carrying my suitcase up and down. There was no coffee in the room or water available without having to go poolside and find an urn to fill out plastic glass. Coffee was not available for purchase on site until 8 AM, or 7 AM at the coffee shop next-door. I think it’s a great hotel for a fun party weekend, but I would not recommend staying there for business.
Business
8/10
Excellent
14 Oct 2025
ALISA
The bathroom is right next to the bed so don’t stay here if you’re not super comfortable with each other.
Partner
10/10
Exceptional
05 Oct 2025
Linda
Great property!! Definitely coming back. The pool is perfect! Great food and friendly staff. Loved the DJ on Saturday.
Leisure Friends
10/10
Exceptional
02 Oct 2025
Rebecca
Beds were so comfortable, great drinks & food. Overall great stay!
Leisure Friends
10/10
Exceptional
22 Sep 2025
Dennis
Kim and Paul were AMAZING!!! We truly appreciated them! We will be back!!! Pool staff was sweet as could be!!!
Partner
10/10
Exceptional
16 Sep 2025
Araceli
Loved this place.
10/10
Exceptional
11 Sep 2025
Danny
Love ❤️ it...
Leisure Partner
8/10
Excellent
09 Sep 2025
Alma
I liked that property was well kept and staff friendly . The pool could of been cleaner water was not clear also alarm went off early in the morning for some test , it was super loud in the room speaker .
10/10
Exceptional
08 Sep 2025
Julia
My new favorite hotel in Palm Springs! Came here twice in a 3 month span… that’s how much of an impression it made. The rooms are extremely cute and cleanly. The property has everything you could want; a pool/bar/restaurant/coffee shop. Easiest parking, SWEETEST most HELPFUL STAFF. All around amazing experience. Can’t wait to come back every summer!
Leisure Partner
10/10
Exceptional
07 Sep 2025
Amber b.
I can't express how amazing my time was! The staff is phenomenal, and the food and cocktails were fresh and delicious! My room was spotless and cozy! Love it here! I will be back soon.
Business_and_leisure Self
10/10
Exceptional
07 Sep 2025
Verified traveler
We had an excellent time at Arrive Palm Springs! We went for a girl weekend over Labor Day and had a blast! The hotel is in a perfect location and check in was super easy. The pool and hot tub are wonderful we went every day! The rooms were so cute and comfortable! Great beds and very quiet! They had fun activities every day and we could text whenever we needed anything! Super recommend!
Friends_and_family Friends
10/10
Exceptional
29 Aug 2025
Bar
The service was really great
Leisure Partner
8/10
Excellent
28 Aug 2025
Samuel
Great vibes!
Leisure Partner
10/10
Exceptional
26 Aug 2025
Carmine
We enjoyed our stay very much! The pool area was lots of fun. The cheeseburger was one of the best I've had (I am a chef and it is difficult to find a good burger, let alone a GREAT burger)

Some notes (aka my two cents): As spacious as the rooms are, please consider a closet/wardrobe/dresser. The hanging rack with 5 hangers just isn't sufficient). The bathroom was lovely, but the water pressure was terrible (a lot of limescale build up on the faucet and shower head, which might be the cause of the weak shower; might want to start a monthly/quartely maintenance program to de-scale). As big as that gorgeous walk-in shower was, one or two shelves would have been great to stack shower toiletries. The shower was so big, a bench or removable shower chair/stool would have made it an exceptional bathing experience. The towels were fantastic and the steaming iron was a thoughtful, original touch (I've never seen one provided in a hotel!)

My friend had an accessibile room and would have loved a full-length mirror.

Well done to you and your staff!
Leisure Friends
10/10
Exceptional
24 Aug 2025
Diana
/
Business_and_leisure Friends
10/10
Exceptional
21 Aug 2025
Daniel
Would love to stay there again. Great experience!
8/10
Excellent
15 Aug 2025
Selin
Everything was great and we had a really good time, except the pool wasn’t very clean, it was dusty, and the deepest part was still quite shallow. I wish they would take better care of the pool; otherwise, everything else was wonderful.

Location & surroundings

Arrive Palm Springs
1551 North Palm Canyon Drive, Palm Springs, United States

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Arrive Palm Springs

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