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Thompson Palm Springs By Hyatt

Palm Springs - CA · United States

414 North Palm Canyon DriveView location

9.2/10Excellent378 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Thompson Palm Springs By Hyatt

Experience the Mediterranean charm of this hotel, featuring two outdoor pools and a fitness center. Enjoy complimentary Wi-Fi, concierge services, and convenient bike storage. Dine at one of the two on-site restaurants, or take advantage of 24-hour room service.

Unwind with a drink at the bar/lounge after a day exploring nearby attractions like the O'Donnell Golf Club and Agua Caliente Casino. Each of the 168 guestrooms offers a pillowtop bed with down comforters and luxurious Frette Italian sheets, a minibar, and a flat-screen television with cable programming.

Start your day with a cooked-to-order breakfast (available for a fee), and utilize the business center and luggage storage. Free valet parking is available onsite. The hotel is conveniently located near Palm Springs International Airport.

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With a stay at Thompson Palm Springs, by Hyatt, you'll be centrally located in Palm Springs, a 3-minute drive from Palm Springs Convention Center and 14 minutes from Agua Caliente Casino.

This hotel is 6.2 mi (10 km) from Palm Springs Aerial Tramway and 0.2 mi (0.4 km) from O'Donnell Golf Club. Make yourself at home in one of the 168 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 57.86 per accommodation, per night
    The resort fee includes:
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 35 per person
    • Covered valet parking fee: USD 42.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Desert Art Center 0.3 km / 0.2 mi
O'Donnell Golf Club 0.4 km / 0.2 mi
Forever Marilyn 0.7 km / 0.4 mi
Agua Caliente Cultural Museum 0.7 km / 0.4 mi
Agua Caliente Casino 0.7 km / 0.4 mi
Plaza Theatre 0.7 km / 0.5 mi
Heusso Gallery 0.8 km / 0.5 mi
The Spa at Se-che 1 km / 0.6 mi
Palm Springs Art Museum 1 km / 0.6 mi
Ruth Hardy Park 1 km / 0.7 mi
San Jacinto Mountains 1.1 km / 0.7 mi
Desert Regional Medical Center 1.2 km / 0.8 mi
Palm Springs Art Museum Architecture and Design Center 1.3 km / 0.8 mi
Santa Rosa and San Jacinto Mountains National Monument 1.3 km / 0.8 mi
Palm Springs Convention Center 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 168
  • hotel
  • Wheelchair-accessible
  • Garage
  • 24-hour reception
  • Wi-fi
  • Lift access
  • Bicycle storage
  • Business centre
  • Breakfast
  • Minimum check-in age: 21
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONY WITH VIEWSQUADRUPLE • WITH BALCONY WITH VIEWSQUA.BL-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    QUADRUPLE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONY WITH VIEWSDOUBLE • WITH BALCONY WITH VIEWSDBL.BL-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    DOUBLE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Thompson Palm Springs By Hyatt

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Thompson Palm Springs By Hyatt

9.2
Excellent
378 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Suzy
VERY STYILISH AND EVEN THOU PALM SPRINGS IS SO HOT RIGHT NOW I STILL FEEL LIKE I GOT A GETAWAY
Friends
10/10
Exceptional
19 Jul 2026
Megan
We had a wonderful stay. All of the staff were excellent, so kind and helpful. The room was spacious and had beautiful finishings. I will definitely be staying here again.
Friends
10/10
Exceptional
18 Jul 2026
Paul
The hotel Amend used were exceptional. The units were well designed. The pool was one of the best that we’ve seen amazing views of the mountains. Great staff plenty of seats, very well maintained..
Partner
10/10
Exceptional
14 Jul 2026
Pallavi
The property was beautiful and restaurant was fantastic!! The bar staff seemed irritated to be serving us. Once we escalated the issue they were very kind.
Partner
10/10
Exceptional
12 Jul 2026
Ivan
Loved my stay. Great hotel. Conveniently located
10/10
Exceptional
08 Jul 2026
Janet
The hotel and staff were great and we enjoyed our stay while in Palm Springs.
Partner
10/10
Exceptional
07 Jul 2026
KARLOS
Rooms are small
Pet
10/10
Exceptional
28 Jun 2026
Michelle
This place is great and with the 21 and over upgrade it is well worth it for the private pool and free drinks! What I would change is the fact that the staff needed better communication on what time events happen and stop. Also to not close the bar at 10pm. That was very disappointing. Other than that everything was wonderful will definitely be back!
Friends
10/10
Exceptional
25 Jun 2026
kourosh
Great downtown location walking distance to everything.
Partner
10/10
Exceptional
24 Jun 2026
Amir
Wouldn't stay anywhere else, for free
Business
10/10
Exceptional
13 Jun 2026
Carrie
Our stay at the Thompson was phenomenal. This is probably the cleanest hotel I’ve ever stayed in, hands down. The pool was amazing, food delicious, comfortable quiet room. I slept so well. HUGE hot shower. Valet was fast and efficient. The property is steps away from great restaurants and the Thursday Street Fair. We loved staying downtown where the action is. We will definitely stay again!
Friends_and_family Family
4/10
Poor
07 Jun 2026
Danae
We were charged for a bunch of things we didn’t use as well as double charged for resort fees. The prices are definitely steep and they were understaffed. The pools are small and were cloudy. The sound proofing is also poor. The staff was nice and the room was clean.
Friends
4/10
Poor
31 May 2026
Jorge
It was a pleasant stay. My only call out was for a hotel being less than 2 yrs old it looked rundown already. Also if they have pool rules they need to I force them! Walking into the pool area and seeing 90% of the chairs with personal belonging and the pool being empty, why pay for resort fees, when you can’t take advantage of them. #Heads-up
Family
10/10
Exceptional
28 May 2026
Miriam
New hotel everything is perfect.
8/10
Excellent
28 May 2026
Christopher
An excellent place to stay. But beware the facility fee added to your room charge!
Self
10/10
Exceptional
28 May 2026
Jessica
Great hotel for couples, friends or even families. Location is prime for DTPS. Although the pool is more adult oriented. They book their pool seating on resort pass which is the only downfall for guests as some of the prime seating gets reserved. There is no benefit of booking a cabana or daybed as a hotel guest. Love the layout of this hotel! The food was amazing! I think the drinks were over priced a bit and their lounge at night needed more staffing, as you waited a long time for drink service. But overall, would stay again!
Partner
10/10
Exceptional
28 May 2026
Winston
Great spot, good food & location
Family_with_children
10/10
Exceptional
27 May 2026
Crystal
My wife and I had a great time at the Thompson hotel. Customer service was awesome, all the staff were extremely helpful and gave great recommendations. Everything was extremely clean on the entire grounds and picturesque.

The rooms themselves were also great. Our room had a California king bed and it was easily one of the most comfortable hotel beds we've ever slept in.

We would definitely come back again!
Partner
10/10
Exceptional
27 May 2026
Omid
I recommend
Partner
8/10
Excellent
26 May 2026
Janae
The location is great! Staff is friendly and the food is good! Very beautiful and arty property
Family_with_children
10/10
Exceptional
23 May 2026
Tasha
Beautiful property! Staff was available and accommodating! Would definitely stay again!
Friends_and_family Family
8/10
Excellent
12 May 2026
Larissa
Excellent property, great location, would definitely stay there again
Family
10/10
Exceptional
07 May 2026
Andrea
Staff was amazing! All were highly attentive and super helpful. Great vibe at the hotel. Food and drink cake were great
Partner
10/10
Exceptional
05 May 2026
Valirie
The hotel is beautiful and huge. We had four adult females in our party. We requested a room with two queen beds. The room was extremely large. The bathroom was very spacious and filled with all the necessities. The hand and body lotion was not a favorite because of the pungent smell and difficult to absorb.

All of the staff were courteous and very helpful. The Bellhops will call Ubers for you if you like. They are also kind enough to take pictures for your group.

We did not eat at this location but the bar was definitely full of guests every night.

We look forward to staying here again and would recommend this hotel to our friends and family.
10/10
Exceptional
01 May 2026
David
Great
8/10
Excellent
01 May 2026
Larissa
Great location, and clean, staff is very nice. Nice work out room and pool areas are well maintained and serviced. Restaurant bar area can be busy with slower service. Photos on website are of their suite, i.e. free standing tub and view. Views out back of hotel not as nice as photos. Overall, we would stay there again. The good far outweighs the bad.
Partner
10/10
Exceptional
27 Apr 2026
Matt
Typically Thompson
10/10
Exceptional
27 Apr 2026
Matt
Very nice
10/10
Exceptional
23 Apr 2026
Colin
Always an amazing and relaxing time at the Thompson Palm Springs. The stay is very helpful with great service, lots of stores and restaurants walking distance.
Partner
8/10
Excellent
20 Apr 2026
Karine
Great location and great hotel.
Friends
2/10
Poor
19 Apr 2026
Jasandeep
Hotel is very nice and has great amenities.

Please note that the upper wings do not allow anyone under the age of 21.

There were no warnings at time of booking and we were not advised upon checking in, it was not until the staff member rudely came up to us when we were at the pool that we were not allowed there with our eight month old.

Shortly after the frontdesk called me looking to place us into a different Wing, but after having our experienced soured by my interaction we decided to move to the Kimpton. Which I highly recommend for families.

That said the Thompson is a good hotel for someone who’s looking for a resort feeling and not looking to leave the hotel.
Family_with_children
10/10
Exceptional
17 Apr 2026
Catherine
Great food, clean quiet room, fun experience. Staff was very very helpful
Friends_and_family Friends
6/10
Pleasant
13 Apr 2026
moni
The room faced a busy street, and they called it an “upgrade” with a balcony but there’s no way I’d ever sit out there with constant traffic flying by. I stayed at the Thompson Hotel Cabo San Lucas before and it was incredible, so I expected a similar vibe… not even close.

The staff was just okay nothing special, not very accommodating, and not particularly friendly. Overall, it felt like a letdown. It’s convenient for downtown, but definitely not the vibe. I wouldn’t stay here again.
10/10
Exceptional
11 Apr 2026
Catherine
Lovely hotel with an interesting lay out. Great balconies. Adult section with our own pool and beverages was a treat. Breakfast was great, staff supper pleasant.
Family
8/10
Excellent
08 Apr 2026
Nir
Overall great hotel, but for a $450 hotel that takes $70 resort fee (and we spent extras in the restaruants and pools) I would expect not to be greedy when I ask to stay an extra hour and ask me to pay $150 (for 2 hours!!!) while saying celarly that they will check if the room is booked or if its possible and getting back to me that it is free / possible - why not going the extra mile for excelent experiese vs. coming across greedy (on thop of the resort fee). Dissapointing.... Also had ripped sheets (hostel style)
Partner
10/10
Exceptional
06 Apr 2026
Nick
My partner and I stayed in the Upper Stories where we were granted our request for a Mountain View facing the steeper San Jacinto mountains on the West side. It was definitely worth it and special thanks to Concierge Verne for looking out on this request. One drawback: no bar service at the pool for Upper Stories (no plan to bring it back anytime soon either according to my convo with bar at Lola Rose) so we basically only did the Main pool which was the most spectacular and scenic experience, but get there early like 9-10 am early to save seats Thi-Sat. Sun was more mellow and seats do open up again around 3. Everything from the DJs on Saturday and Sunday to the bartenders and servers and manager Maurice was just top notch. Big props to Abel who took such great care of us over our 5 day stay. Really the service here was like icing on the cake and the entire stay exceeded our expectations. Highly recommend. If you’re torn between Upper Stories and main areas, the Main resort has rooms with great views too just not as many to my knowledge. If you can get a view in the main area, take the energy unless you just want totally quiet do Upper Stories. Pool there is great if you plan to be sober or want to carry Togo cups back and forth from the Lola Rose bar just a short walking distance away. Oh and food btw, really damn good. Nice selection of pool side bites. Lola Rose was great for quick pre-drinks and healthy apps before dinner and Bar Issi downstairs has the best happy hour.
Partner
10/10
Exceptional
01 Apr 2026
Shawn
Great
8/10
Excellent
25 Mar 2026
Sandra
Breakfast and room service are impossible. Josh is their one A star employee. The rest of the week the host hung up on me and could not figure out the system to take my breakfast order.
Partner
10/10
Exceptional
24 Mar 2026
Kimberly
Beautiful property, well maintained and perfectly located for a fun visit to downtown Palm Springs.
A special shout out to Maurice, the pool manager. He and his team, including Kelly, went above and beyond to make sure guests were comfortable and having a great time. Looking forward to our next visit.
Partner
10/10
Exceptional
24 Mar 2026
Heidi
Perfect location. Wonderful rooms. Impeccable vibe. Clean, modern, luxurious, desert oasis.
8/10
Excellent
21 Mar 2026
Jill
Great location. Room was not ready until 5:30 which was so very inconvenient. Out of soap in our room. One bath robe. Minor things but when you pay that much it’s annoying. We were comped breakfast which was nice. I feel after some time and more staffing this hotel will only get better.
Partner
10/10
Exceptional
20 Mar 2026
Mary
The hotel and room were clean and tidy. The valet parking is $30 a day/night. There is no self parking on site.
Partner
10/10
Exceptional
20 Mar 2026
Stephanie
This hotel was one of the best places I've ever stayed! The hotel smelled wonderful. The room was amazing! Beds were comfortable, the mini fridge was stocked, the high ceilings/lighting were amazing, and overall, we were very impressed and happy.

I would definitely recommend Thompson Palm Springs !
Family
10/10
Exceptional
20 Mar 2026
Michelle
Beautiful boutique-like hotel! The property, the bars and the pools were amazing with a subtle Palm Springs vibe. The staff, including Erica the manager and Vern the Concierge were as good as any 5 star property. Every staff member we encountered was engaging, friendly and went out of their way to help us or simply point out the hidden amenities throughout the hotel. Great location downtown with great restaurants within walking distance
10/10
Exceptional
18 Mar 2026
anthony
Great location , staff and property amenities!
Partner
2/10
Poor
18 Mar 2026
Susan
Booked through Expedia and had to change the reservation dates. Received a confirmation from The Thompson confirming the new date. When we arrived the young woman at the desk was flustered and stated that somehow the date change wasn't in her system (despite me showing her the email from The Thompson). She had us stand at the desk for forty minutes while she grumbled at the computer (causing a long line). Eventually she put us in a handicapped room with a view of a parking lot.
The room was extremely noisy and housekeeping didn't show up until 1:00 PM in the afternoon. I've stayed in hotels with much nicer amenities for half the price.
A staff member named Greg was gracious, but other than that, it was a very low-end experience. This is my first written review, but our experience was so bad, I had to say something.
Partner
10/10
Exceptional
15 Mar 2026
Cheryl
Fabulous!!!!!!
8/10
Excellent
12 Mar 2026
Vicky Man Ki
There could be some improvements in the room
The carpet needs to be heavy duty cleaned

When first entered into the room, can smell some bathroom piping smell

Went further into the bathroom, mildew smell coming out of the sink

After the first night clean up, most smell is gone but could still smell it sporadically.

Customer service is excellent.
Family
8/10
Excellent
07 Mar 2026
carol
Landscaping is stunningly beautiful. Pool spacious, heated, and available early and late in the day.
10/10
Exceptional
07 Mar 2026
Allen Surinder Singh
Central location.
Partner
8/10
Excellent
21 Feb 2026
kelly
Clean , great staff
Friends
10/10
Exceptional
11 Feb 2026
Curt
Yes
10/10
Exceptional
11 Feb 2026
Maria
Very nice hotel, friendly staff, nice bar by the pool, good food
Leisure Friends
8/10
Excellent
09 Feb 2026
Lili
Room
2/10
Poor
07 Feb 2026
Valentina
Our check-in was supposed to be at 4 pm. We were told that our room would not be ready until 5:30 at the earliest. We had a restaurant reservation at 6:00 pm for my birthday at the restaurant. We were given a room downgraded at 5 o'clock. When we moved in, there were no toiletries in the bathroom. There was only one robe and no slippers at all. Only after we called, they brought us slippers. We were promised a $100 credit. When we checked out, they refused our credit, saying they couldn't refund it to our card. But we can only use this credit at the hotel. The service at this hotel is extremely poor. The managers are incredibly rude, without even a hint of guilt. I will never stay at this hotel again and I don't recommend it to anyone. The service is worse than in motel.
Partner
10/10
Exceptional
31 Jan 2026
Carol
Staff were so helpful and friendly! Enjoyed the hotel amenities- pool and gym were great!
8/10
Excellent
27 Jan 2026
Jennifer
Nice hotel. Beautiful pool area. Rooms were relatively clean. Customer service from front desk/operator were really below standard, which was disappointing. Not sure I will stay again on that basis.
Leisure Friends
10/10
Exceptional
26 Jan 2026
kristin
We loved staying here. Everyone was so friendly and helpful.
10/10
Exceptional
22 Jan 2026
Pablo
Lovely hotel , food is great. Definitely will be back
Leisure Family
10/10
Exceptional
19 Jan 2026
Anna May
Yes
Friends_and_family Family
6/10
Pleasant
19 Jan 2026
Melanie
The rooms are so noisy. Walls are thin, I heard neighbors next to me like they were in my room. The road that the rooms face is busy and loud. The glass doors do not block the sound, which continues all night. Despite the nice bedding it was tough to sleep. Maybe rooms that face a different direction are better, but those on Indian Canyon aren’t good for sleeping.
Self
10/10
Exceptional
18 Jan 2026
Teresa
Beautiful! Great room and amenities were superb!
Leisure Partner
10/10
Exceptional
11 Jan 2026
Song
Excellent staff. Valet is fast and professional. Clean new hotel with great amenities. Loved the complementary mimosas in the morning and wine in the evenings. Calm relaxing atmosphere. Walking distance to great restaurants with delicious vegan options. Will definitely return!
Leisure Partner
6/10
Pleasant
08 Jan 2026
Mohammad
Service can be better. Lola rose was horrible. Won’t come back for sure.
4/10
Poor
06 Jan 2026
Mari
Despite a stated 4:00 PM check-in, we were not able to access a room until 4:45 PM, and only after proactively asking whether any room was available. We were then moved to a different room. Even after being checked in, our luggage did not arrive for an additional 45 minutes, requiring two separate trips to the front desk to have it sent up. As a result, we effectively lost our entire afternoon due to the check-in process.

The following day, our room was not serviced, despite texting housekeeping in advance to request service. We again had to contact the front desk to resolve the issue.

Additionally, the Upper level did not consistently deliver on the advertised promise of complimentary snacks and beverages three times per day. On multiple occasions, these offerings were not available. The Upper pool area was also not maintained to an acceptable standard of cleanliness.

Given the price point of this property, the overall level of service fell well below expectations. We would appreciate appropriate consideration or compensation for these shortcomings.
Business_and_leisure Partner
10/10
Exceptional
05 Jan 2026
Debra
Property is beautiful and great vibe. Staff was amazing and so friendly and helpful. The Lola Rose lounge was fun day or night. Gym was clean and amenities were great. My only complaint is that The Lola Rose restaurant food was always cold. Very very dog friendly and look forward to staying at the property again soon.
Friends_and_family Friends
6/10
Pleasant
01 Jan 2026
Davlyn
Staff was cold upon check in and check out.
Friends_and_family Family
8/10
Excellent
27 Dec 2025
Natosha R.
Clean Room, Welcoming and attentive Staff, perfect location, great amenities.
Leisure Partner
4/10
Poor
26 Dec 2025
Daniel
One and done
Leisure Family
10/10
Exceptional
24 Dec 2025
Lauren
Room, staff and amenities are all amazing! Very happy with our decision to stay here. Very dog friendly.
Leisure Pet
8/10
Excellent
13 Dec 2025
Barry
There were so many great things about this property it's hard to count them all. Unfortunately, the extremely noise level kept us from getting a good quality of sleep both nights. The street noise is bad but the MANY doors open and shutting thoughout the property was the worst. Not just guest rooms but many doors that just separate areas requiring door key (pool (s), breakfast area, evening drink reception area and various other areas of the complex ) slamming to lock. VERY DISTRUPTIVE !
Leisure Partner
10/10
Exceptional
01 Dec 2025
Robert
Staff always acknowledges and addresses you. They are friendly and helpful.
Partner
10/10
Exceptional
01 Dec 2025
Tulsidas
Nice room on the 4th floor, clean and well appointed with balcony.. Great views! Pefect location, very walkable to museums and shops. Loved the 24 hour gym, clean & spacious! Wonderful breakfast at Lola Rose.

Next time we will book one of the upper floor rooms which is 21+ adults only , includes private pool, no kids.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Tim
This hotel is so unique and just such a vibe. It’s right downtown Palm Springs and walking distance to all the shopping and dining. The staff were all very accommodating to any need we had and the walk up room with balcony street views was immaculate. We will stay again on our next visit.
Leisure
8/10
Excellent
23 Nov 2025
Yolanda
I love how close it is to the main street shops and other restaurants.
Leisure Partner
10/10
Exceptional
20 Oct 2025
David
Great location. Walkable
Business
10/10
Exceptional
16 Oct 2025
Joel
Great stay!
10/10
Exceptional
13 Oct 2025
Igor
Love this hotel
8/10
Excellent
12 Oct 2025
Christopher
Good location
10/10
Exceptional
05 Oct 2025
Candice
This hotel was a dream. They had an on site vehicle to drive you around town so you would t have to pay for Ubers, restaurants were amazing and the staff very helpful. The only minus was the room cleaning staff could’ve done a bit better.
Leisure Partner
10/10
Exceptional
01 Oct 2025
Michael
So nice
Leisure Family
10/10
Exceptional
15 Sep 2025
Tara
AMAZING property! Top notch rooms, staff, food, vibes, pool areas. We had an amazing experience overall-- highly highly recommend!
Leisure Friends
8/10
Excellent
11 Sep 2025
Michael
It 5 stars but lots of potential. Small rooms and relatively loud. However, I would stay here again. Top floor pol not worth it.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Liron
Incredible hotel with exceptional staff - courteous, friendly, people that add to the beauty of the hotel - one particular that stands out is Greg. He was kind and helpful with anything we needed or wanted to learn more about. Intricately draped in mid-century modern decor - clean and visually interesting. Hotel is run by Noah, the GM, who attentive and on top of client experience - makes all the difference. We love this hotel and can’t wait to go back!
Leisure Friends
8/10
Excellent
08 Sep 2025
Samantha
Overall it was a great stay. However the property felt very cold and unwelcoming. It was a maze to get to our room and our outdoor patio was surrounded by high cement walls. A overall very clean, quiet nice hotel but there are other nicer more inviting options for the same price in PS.
Business Friends
10/10
Exceptional
07 Sep 2025
Rachel
Friendliest staff and clean
Leisure
8/10
Excellent
24 Aug 2025
Abigayle
The hotel is very nice. The staff was mixed. It seemed like they were short-staffed in several areas.
Leisure Family
10/10
Exceptional
18 Aug 2025
Melanie
Great
10/10
Exceptional
12 Aug 2025
Perris
N/a
Leisure Partner
10/10
Exceptional
11 Aug 2025
Bernardo
Everything was amazing !!!
Leisure Family
10/10
Exceptional
11 Aug 2025
brian
Made our Palm Springs experience amazing! Would stay here again.
10/10
Exceptional
10 Aug 2025
Christopher
Beautiful hotel, our room was spacious and lovely. The wine bar in the lobby was a plus. So many good places to eat within walking distance. We’d love to come back!
Leisure Family_with_children
10/10
Exceptional
07 Aug 2025
Daniel
The front staff was very welcoming and the hotel is gorgeous. We enjoyed our stay
Leisure Family
8/10
Excellent
06 Aug 2025
David
The property and rooms are very nice. Keep in mind, there are no indoor hallways between rooms making it very hot to get from A to B. Room service service was terrible. Very unorganized, testy staff, and being billed for service not ordered or given.
Leisure Partner
10/10
Exceptional
05 Aug 2025
Francois
awesome stay
10/10
Exceptional
03 Aug 2025
Justin

A+ Hotel

I don’t normally take the time to write reviews but this place was worth noting a few things. I’ve stayed at the Thompson cape in Cabo before and wasn’t sure how this would stack up. It’s not quite as stunning but A+ overall. Property is super new and modern. Room was clean and spacious. We had the balcony “walk up” room that was facing west. I wasn’t sure if walk up meant a first floor “balcony” aka a porch that you can walk up to. Glad it wasn’t. It just means you have to walk up some stairs to get to the room. We had a great balcony overlooking the Main Street and view of the mountains for sunset. The staff was super friendly and helpful. Two pools. One adults only. This place is also dog friendly at no charge which is awesome since we had the dog with us. We got late check out at 1p and were lagging a little. They extended until 2p at no charge. Obviously this is circumstantial and it’s not peak season but still nice. I’ve been at hotels that charge no matter how slow they are. I will definitely be staying here the next time I come back.
Partner
10/10
Exceptional
03 Aug 2025
Jennifer
Perfect location. Great customer service! Rooms are cozy and comfortable..
Leisure Partner
10/10
Exceptional
01 Aug 2025
Brandon
Great services and location. This hotel is very unique, clean, spacious and modern. We enjoyed the nice pool a lot. Definitely, dog friendly hotel.
Family_with_children
10/10
Exceptional
28 Jul 2025
Adrienne
Beautiful property. Well appointed with tons of great on site and off site dining options located conveniently nearby. Complimentary transportation around downtown Palm Springs… really a 5 star stay.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Edik
.

Location & surroundings

Thompson Palm Springs By Hyatt
414 North Palm Canyon Drive, Palm Springs, United States

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Thompson Palm Springs By Hyatt

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