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The Monkey Tree Hotel By Avantstay

Palm Springs - CA · United States

2388 E Racquet Club RoadView location

8.6/10Excellent200 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort9.0/109.0
Condition8.6/108.6
Neighborhood9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Monkey Tree Hotel By Avantstay

Located in Palm Springs (Desert Park Estates), The Monkey Tree by AvantStay is within a 5-minute drive of Palm Springs Air Museum and Palm Springs Visitor Center. This hotel is 2.9 mi (4.7 km) from Elvis Honeymoon Hideaway and 3.7 mi (6 km) from Palm Springs Art Museum.

Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on request. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Spa
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 21 Caters to adults only No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 7 AM to 10 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests under 21 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in is available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's avantstay mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 150 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee and varies based on length of stay and unit size
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ruth Hardy Park 3.3 km / 2.1 mi
Palm Springs Air Museum 3.6 km / 2.2 mi
Desert Regional Medical Center 3.9 km / 2.4 mi
Palm Springs Visitor Center 4.2 km / 2.6 mi
San Jacinto Mountains 4.3 km / 2.7 mi
Desert Highland Park 4.4 km / 2.7 mi
Palm Springs Convention Center 4.5 km / 2.8 mi
Palm Springs Dog Park 4.5 km / 2.8 mi
Desert Art Center 4.6 km / 2.9 mi
Palm Springs Swim Center 4.7 km / 2.9 mi
Elvis Honeymoon Hideaway 4.9 km / 3 mi
Agua Caliente Casino 4.9 km / 3.1 mi
Desert Family Medical Center 5.1 km / 3.2 mi
O'Donnell Golf Club 5.3 km / 3.3 mi
Agua Caliente Cultural Museum 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    The Monkey Tree Hotel By Avantstay

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    The Monkey Tree Hotel By Avantstay

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    The Monkey Tree Hotel By Avantstay

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    The Monkey Tree Hotel By Avantstay

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Monkey Tree Hotel By Avantstay

8.6
Excellent
200 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
9.0 /10
Condition
8.6 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
75 reviews shown
10/10
Exceptional
27 Apr 2026
Robert
We had the best stay here for Coachella weekend! The staff was so friendly and even gave us a welcome Coachella gift bag and drinks in our room. Would definitely stay here again.
Partner
8/10
Excellent
05 Apr 2026
Suzanne
Nice pool, hot tub, and sauna. property grounds were well maintained. room was nice. Pipes are old and turning on the shower required letting it run a minute for a bit of rust to come out before you hop in. Mostly quiet occumpants, but there was a weird drew there one night that commandered the pool deck to do repairs on their dirt bikes. Comfortable bed/pillows. Three tesla chargers on site.
10/10
Exceptional
16 Mar 2026
Rebecca
This hotel is a beautiful time capsule from the 60's, don't come here expecting a modern, perfectly kept place. The room was massive and gorgeous, our shower was essentially in a sunroom and it was the coolest experience of my life. The pool was heated to the literal perfect temperature, I've never been in a pool that's been this temperature before. It was amazing. The hot tub and sauna and cold plunge were just the cherry on top. I can't wait to return again to this piece of history.
Partner
10/10
Exceptional
08 Mar 2026
Natalie
Their room was excellent. The vicinity was quiet and the staff were very helpful. All of the amenities were as described or better.
Partner
8/10
Excellent
10 Feb 2026
Mia
no staff on site, but i loved my room and the location.
Leisure Self
10/10
Exceptional
04 Feb 2026
Angela
THE absolute cutest hotel in Palm Springs! It felt like our home away from home. The staff was extremely friendly and very responsive to any messages. Will be staying here again in the future.
Business
8/10
Excellent
15 Dec 2025
James
Everything was great, except the locks took a couple of try’s to work
Partner
6/10
Pleasant
01 Dec 2025
Jeffrey
The room had a noticeable unpleasant odor. I can tolerate old, but this had a nursing home/urine type smell. I was looking forward to my stay here based on the pictures, the grounds are nice, but that's where it ends. Room #2 in addition to the odor, showed signs of neglect. Again, I don't mind old, but scuffs, scrapes, marks on walls can easily be cleaned or painted over. New fixtures that weren't original didn't seem clean. Towels were clean but had stains on them. Furniture, while vintage was peeling apart. A deep cleaning, simple makeover would've easily gotten 5 stars from me and a repeat guest. I get the impression they are doing the least amount of upkeep as possible, and it shows. While my stay wasn't awful, I would try somewhere else.
Partner
10/10
Exceptional
24 Oct 2025
Kristina
The first night we were all alone in the hotel so that was nice. The bed was comfortable and we enjoyed the room with the kitchen.
Partner
10/10
Exceptional
18 Jul 2025
Yajaira
This hotel was amazing! I would definitely stay here again and would definitely recommend it to friends and family. Despite of no staff being there all the time we had everything we needed without needed help. They had a grill which we used and all tools were available. They had a game room with a lots of card games, photo booth, karaoke, television, microwave and a refrigerator to store things meanwhile being there. They had a sauna, a cold plunge, hot tub in and nice area. The pool was amazing and clean. Room was clean and well kept. I would definitely stay herw again!
Leisure Partner
10/10
Exceptional
20 Feb 2025
Christopher

Wonderful

Wonderful property. Would stay again. Pet friendly. Safe. Clean. Peaceful.
Partner
10/10
Exceptional
18 Feb 2025
Yesenia
I love how private and quiet this place is. Convenient when you have a dog too!
Leisure Pet
4/10
Poor
19 Jan 2025
David
I arrived at 6pm. There was wasn’t any staff onsite for check in. This would not have been so difficult had I not been sent 7 long text messages and 5 emails prior to check in. As I read through all these messages I tried calling the customer service # posted on the main gate and pressing the Ring camera doorbell button. No response from either until 5 hours later. This is more of an Airbnb and not a hotel.
Business Self
10/10
Exceptional
17 Jul 2024
Patricia

You wont be disappointed!

This place is adorable and the room was spacious with a small kitchenette. Its perfect for a weekend getaway. I loved that it was small but very well kepted. Definitely coming back.
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Michael
Was great my first time in Palm Springs wanted to stay there cause the history of the place loved it !!!! Will be back so happy I chose this one will prob be the only place I stay when I go to Palm Springs!! They had a Photo Booth u can take and email the pics to yourself for free Rooms are big it was 109 and the ac worked good I got room 4 the higher the room number the closer to the pool u are I don’t swim so it was perfect location
Self
8/10
Excellent
27 Jun 2024
Verified traveler

Pleasant stay.

The hotel and room were easy to access with the codes sent to me. My room was mostly very clean. I appreciated that there were several coffee pods as I need at least two cups every morning. The only downside for me was that the AC was quite loud, but had to be on...I mean, it's Palm Springs after all.
Self
2/10
Poor
24 Jun 2024
Bulent
I stayed 3 nights at this hotel. I had a serious air condition issue during my whole stay. On the second night the A\C gave error and started to not cooling. I couldn’t tell anyone as the property is a non-staff hotel. When I woke up I called customer care and they sent a technician a couple of hours later in the afternoon. He said he reset the a/c and said now is okay then left. The room size is big and the ven when the technician said it’s okay, there was really not perfect cooling in the room but I said myself it’s okay it’s better than having no a/c. However in the same night the a/c gave the same error and stop cooling again. It was a nightmare to trying to sleep without a proper air conditioning while 110 degrees heat wave in PS. I called customer care again on my checking out day yesterday. They said they are very sorry about all this inconvenience and they will get call me very soon. Since yesterday no-one called me actually. Hotel has nice decorated big rooms I really liked it when I first arrived. But air conditioning made my stay quite uncomfortable under dessert heat.
Leisure Self
8/10
Excellent
19 Jun 2024
Thomas
Unique approach to hotel/motel
10/10
Exceptional
16 Jun 2024
Wil
Fantastic hotel in beautiful Palm Springs. Highly recommend The Monkey Tree as an authentic slice of desert classic with a great pool / tub and sauna/cold plunge. Located away from the loud busy strip. Can’t wait to return
Leisure Friends
10/10
Exceptional
05 Jun 2024
Allan Andrew
Very close to downtown and popular restaurants. Place was vintage, found it really cool.

Great spot to stay with a large party. Parking wasn’t an issue when we were staying. You are looking at approx. 10 standard parking space, 2 for accessibility, and about 2 for EV.

The suite we stayed was Presidential, it had 2 full baths which made me and my wife excited! Room was very colorful, lots of space. AC was blasting on cool which was a plus since it was almost 100°F when we visited.

Room and facility was clean, no foul odor or smell.

Easy to access, you have the main gate code and another for your room. The hotel does not have staffing active 24/7, so do note that if you need frequent assistance.

Going back to the location, it was 20 minutes away from the Cabazon outlets and less than 1 hour away from Joshua Tree National Park. Also a few mins away from Elvis Presley’s Honeymoon Hideaway house which was sadly now private property but cool to look at.
Leisure Partner
10/10
Exceptional
30 May 2024
sari

Hidden gem in Palm Springs

What a cool hidden gem in Palm Springs! This spot was such a nice surprise find. Rooms were simple and clean, and we loved the hot tub and pool/patio area. Elise and staff were friendly. I only wish we could have stayed longer.
Partner
10/10
Exceptional
19 May 2024
Robert
Great location, unassuming front entrance, enter into a literal paradise.
Business
6/10
Pleasant
14 May 2024
Jodi
NO SHAMPOO! I have minimal requirements for most motels I stay in - a comfortable bed, relatively quiet, ice machine, working toilet and shower and soap and shampoo. This motel uses dispensers, not little bottles of shampoo where you can tell whether they are empty or not. After getting in and getting wet, I reached for the shampoo dispenser only to discover the dispenser was empty. I found no additional supply in my room and, since this motel is totally contactless ( which they seem to consider is a plus), there was no office to go to and person to speak with to get the problem fixed. There is a number to text, but I was wet and it was an hour before check out. Mini fridge worked and the loud a/c didn’t bother me, it actually blocked other sounds.
Leisure Self
8/10
Excellent
29 Apr 2024
Gunnar
Need to update the room. Need paint, wood repair and shower repair. Need to clean the windows. Room only barely passable for appearance. No staff on the premise. We received two codes for the front gate and the room. I went for a walk in the morning to see the sunrise. Gate code didn't work when I returned so I was locked out.
Leisure
10/10
Exceptional
27 Mar 2024
Ursula

Monkey Tree’s not bad

It’s a lovely property and the rooms surrounding the courtyard make it feel very much like staying in a private home.
It’s unfortunate that planes start flying out overhead at 5am as I’m a light sleeper.
I wish the hot tub and dunk pool were cleaner. And small details like a tripping hazard on the mat in my room should be taken care of.
A little more care would make it a 5 star experience
Business
10/10
Exceptional
25 Mar 2024
Barbra
We enjoyed our stay. Room was clean, pool area is relaxing. Hotel has a hip vibe. Tesla charging was awesome!
Leisure Partner
10/10
Exceptional
24 Mar 2024
Michael
There is a great pool and hot tub for relaxing swimming. The location was quiet and close enough to downtown that it was never more than a short drive to go anywhere, plus many convenient places in the immediate area too. The only thing I would change would be the door touchpad entry. I would have preferred physical buttons or a key.
Leisure Partner
6/10
Pleasant
22 Mar 2024
kimmy
If you want a kitschy experience in Palm Springs, this would fit the bill. The hotel property definitely has that mid-century vibe. And the pool area was very nice and manicured. The parking lot was a bit tight, but there are enough spots and we never had a problem finding one. They even had a few charging stations for EVs which came in handy. We stayed in room 1 which was large and had a private patio. Upon entering the room we were hit with a strong bleach smell. I’m weird and kinda like the smell of bleach but it was even a bit too much for me. We opened the slider and resolved that issue. Overall the room was ok, it definitely looked better in the pictures. I know it’s a mid-century vibe, but some things were a bit shoddy and in need of repair. For example, the shower could definitely use a regrouting, it was pretty really dingy and even with the bleach it didn’t look clean. The vanity (original to the hotel) could use a new paint job and hardware (what’s on there now is rusting and looked sloppy). The room could also use some throw rugs. I feel like this place could be a real gem if they just put a little bit of money and elbow grease into it.
Location wise, the property is not near downtown but it’s not far. Also, I could have sworn that when I booked, bikes were available to use. That is not the case.
Business_and_leisure Family
10/10
Exceptional
22 Mar 2024
Sandra
Great MCM design. Clean, great pool, quite. Had a great night!
Leisure Partner
8/10
Excellent
18 Mar 2024
Trace
Enjoyed the easy access and environment for the most part. The sauna was an amazing touch too. Though the premise was peaceful and quiet, walls are very thin and neighbors were a little loud. In addition, WiFi was very poor. Also the a/c and heat made a noise that was disruptive so we didn’t use it which was a bummer. Good stay for the price but just a couple of misses.
Leisure Partner
8/10
Excellent
16 Mar 2024
Susan
Quirky property near the airport, excellent communication regarding check in etc which is all done electronically. Would stay again.
Leisure Partner
6/10
Pleasant
13 Mar 2024
Morgan
Stayed there Wednesday, March 6th. Place had no power that night. The facility itself was decent though, rooms are a good size and it’s quiet.
Leisure Self
10/10
Exceptional
05 Mar 2024
joanne
We really loved our stay. Amazing hip little property. Could use a microwave in the room. And could use better cleaning. Our patio furniture was caked in dust and very dirty. Other areas of room/property also needed more cleaning.

The giant tub in our room and large windows were awesome. Bed very comfortable. We would definitely stay again.
Leisure Partner
8/10
Excellent
02 Mar 2024
Kristen
I have stayed here several years in a row and always had a wonderful experience. This year however, the temperature in the room was cold and i couldnt adjust the unit even after asking management. the jacuzzi on the coldest night was barely luke warm and no way to adjust it. I am usually welcomed with cute little branded items, but nothing this year. Seemed a little lax this year.
Leisure Family
10/10
Exceptional
02 Mar 2024
Catherine
Love the mid century vibe of the monkey tree! Great pool area with comfortable lounges for everyone!
Business Self
10/10
Exceptional
29 Feb 2024
Francine
Loved the 60’s vibe and the history of this place!
10/10
Exceptional
14 Feb 2024
Brian
The scenery was very beautiful and comforting. As far as the stay was a blast to the past, since everything is vintage and makes you feel like you are from that era. I will most definitely come back to this place!
Leisure Partner
10/10
Exceptional
11 Feb 2024
jeffery
Couples getaway! Very quiet, private and loved the heated pool in February!
Leisure Partner
8/10
Excellent
11 Feb 2024
michael
Nice mid-century property.
Leisure Partner
10/10
Exceptional
02 Feb 2024
sherry
Only complaint is we couldn’t adjust the shower head, water was pretty harsh coming out. Not much to complain about is it 😄
Very nice place!!
Leisure Partner
6/10
Pleasant
02 Feb 2024
MARGARET
no human contact was not welcoming, cold , barren, in contrast to a social environment. had to re-enter key pad code X2 to enter room each time. carpet unglued and a potential hazard in room, no microwave, so meal prep ,even with take out or wanting a hot cup of coffee, nope. light in hallway to bathroom did not work. great concept, but not carried out fully.
Leisure Partner
4/10
Poor
31 Jan 2024
Ed
The water took forever to get hot. Spouts too close to back of the sink No broadcast TV.No staff present on premesis
Leisure Partner
10/10
Exceptional
25 Jan 2024
James
Great stay, extremely easy and virtual check-in process. Only stayed 1 night so I was unable to use the ameneties to the fullest but there is a nice clean pool area, and complimentary bikes.

My only cons for my stay is that the walls are a bit on the thin side so you can hear planes from the airport and door closings from the neighbors, but I still slept great.
That and the bathtub had some discoloration from age. probably just needs some extra TLC in that unit but I would definitely still stay here again.

ALSO, biggest reson for me staying here was the EV chargers. One of the few properties I found that had one. There are 3 Tesla Only chargers, and one (hiding) normal EV charger (slow), but super convenient for overnight charging included in the stay.
Business Self
6/10
Pleasant
20 Jan 2024
Victor

Different kind of place

It was an interesting place, no direct interaction with hotel staff everything was done through email and text. Room was clean and comfortable except the heater did not work as well as I liked. They seemed to be near the airport as in the morning we could hear planes coming over. They had a nice pool and hot tub. Arriving in the dark proved a little challenging as they have limited parking and wasn’t easy to spot.They have charging stations for EV’s.
Partner
10/10
Exceptional
12 Jan 2024
David
1st time in palm springs and the monkey tree was awesome. I fell in love with this property from its charming decor and above average amenities. No issuies whatsoever with check in, got all the codes and details ahead of arrival. Didn't see staff on property after 7pm but honestly you shouldn't need them, everything is in your room and around the common area.
Thank you to the staff who keeps this place running. We will definitely be staying at the monkey tree again!
Leisure Partner
10/10
Exceptional
03 Jan 2024
Mary Tucker
This hotel is great! The rooms all face the pool and have patios. My room was clean and comfortable.
Self
10/10
Exceptional
11 Dec 2023
Lilly
We stayed here for a company Christmas party and only planned to spend the night and what a mistake! I would spend a week here! There were so many amenities (free of charge) and the rooms were spectacular. I'm a big fan of the 60's and 70's and was surprised to see how authentic and well-decorated the rooms were! The pool and hot tub (sadly the only amenities we used) were well kept, and we felt safe, clean, and at ease. I will definitely be staying here next time I'm in the Palm Springs area!
Business_and_leisure Partner
8/10
Excellent
03 Dec 2023
Kevin
Very nice property. Pool patio hot tub was great. Used the BBQ as well. Bit of road noise through the back wall of this side of the complex. Curled up at edges area rug was a major tripping hazard. Bikes were fun but the 2 old ones are dangerous as the chains are very rusty and when the chain pops off you have no brakes except dragging your feet.
Leisure Partner
2/10
Poor
05 Nov 2023
Verified traveler

Dismiss this option

The fact that there is no one onsite to help you through the registration process is most frustrating. Had to wait over 1 hour under a 103 degree sun to get a room, trying to get assistance from their customer service via phone. Terrible experience. They don't realize people may not have battery in their phones or have trouble connecting with them. They are very slow at responding. Check-in is not until 4 pm, which is a major problem if you arrive earlier. There is no public bathroom in the property. I'll never repeat with them.
Business
10/10
Exceptional
29 Oct 2023
Emily
The entire stay was unique. Loved it very much
Leisure Partner
2/10
Poor
29 Oct 2023
STEVE
No fun ,very cold pool.totally boring .never again
Leisure Friends
6/10
Pleasant
24 Oct 2023
Verified traveler

affordable, no frills and with cut corners.

As others have mentioned there does not appear to be any staff on site at the property even though their text correspondence says they are available 8a-8p. When I arrived my electronic code did not work. I notified the staff and was told to call customer support.

Most troubling to me however was that shortly after I got into my room I discovered the door between my room and the room next to it was UNLOCKED and there was no way to secure it on either side. Given I already learned there was no one on site, I placed the coffee machine in front of the door and hoped for the best despite feeling fairly unsafe.

Also unclear why customers are advised to check in before 6pm as there is no one to check you in anyway?
Self
6/10
Pleasant
21 Oct 2023
Elizabeth
Bed was uncomfortable. No privacy. Bathroom no security (windows had no screen) anyone can enter
Self
10/10
Exceptional
20 Oct 2023
Verified traveler

What a pleasant surprise!

I really had no clue what to expect when we reserved our stay at The Monkey Tree. It sounded like an interesting place, but reviews were mixed. What we experienced was strongly on the positive side.
The Monkey Tree is located in a quiet residential neighborhood, with the loudest noise coming from the laughs and screams of the kids next door at the day care center during the day.
The concept of a 'no staff' property is new to me and I was skeptical, but the arrival process was smooth and any issues or questions we had were mostly handled quickly via text message. The only problem that wasn't fixed was one not caused by the property, but by a dumb guest flipping a switch at the hot tub that was clearly marked DO NOT TOUCH. That killed the jets in the hot tub that were not fixed before we checked out. That was the biggest disappointment in an otherwise great stay because my wife loved the hot tub the most of all the amenities.
The room was fantastic and beyond our expectations. Well stocked with Kureig packs, plenty of towels and kitchen utensils, it went well beyond your typical hotel room. Everything was very clean and comfortable.
The grounds were clean and well maintained. The main pool was wonderful with plenty of lounge chairs and umbrellas for everyone.
I didn't like the Roku TV. When it was very windy outside and too much for the pool (and the hot tub broken) all I wanted to do was relax and watch some football on a Sunday, but if you aren't a subscriber to a streaming
Partner
10/10
Exceptional
10 Oct 2023
Thierry

Authentic Palm Springs

Easy, clean and absolutely with the Mid-Century vibes!
Self
8/10
Excellent
07 Oct 2023
Jose

Great place weird check in process

I was not a big fan of the check-in process. Not sure how comfortable I am providing a face scan. The pillows were too thick and the WiFi was not good, but the hotel itself was pretty cool and very clean. I would definitely stay there again (specially since they already have my face scan) 😉
Friends_and_family Family
10/10
Exceptional
28 Aug 2023
Phillip Eric
It was great
Business Partner
10/10
Exceptional
21 Aug 2023
Misha
We had an amazing time and will definitely be back thank you. ☺️
Leisure Friends
10/10
Exceptional
15 Aug 2023
Sharon Della
I loved the large rooms and the retro feel of the whole property.
Leisure Friends
4/10
Poor
05 Jul 2023
Chantill
It is the off season so maybe it is better during the busy season but……..there is no staff at all. The pool was disgusting, the hot tub was not any better. The room was sort of clean, anything over 3 feet off the ground was covered in dust. The “private” patio was so dirty and spider infested I was not willing to go out there. It appeared we were the only guests until a single gentlemen showed up. It only got weird when he left at the exact same time as us and waited for us leave before he would leave, he got in and started his car before we even opened ours. We even took time to decide on breakfast and our path out of town (he just sat there) It felt very uncomfortable. It is not the worst place we have ever stayed but it is a close second, super disappointed.
Leisure Partner
10/10
Exceptional
27 Jun 2023
Crystal
Beautiful property for a nice quiet getaway.
Leisure Partner
8/10
Excellent
20 Jun 2023
Dora
The Monkey Tree Hotel has a great aesthetic and plenty of fun activities. I loved the layout and appreciated the free Photo Booth, ping pong table, and painting section. Although it was easy to check in via the app, they’re definitely missing that face to face engagement. There is no one to greet you or help set the ambiance. I adore boutique hotels and admire the extra mile they typically take to ensure customer satisfaction. Don’t expect that here. By day two, the pool was covered in bugs..ew. I think it’s because there is no one working there other than the housekeepers. Our trip ended on a bit of a negative note as one of the housekeepers abruptly opened the door as we were gathering our bags to head out. Best practice calls for KNOCKING before entering a guest room which she did not do and on top of that she had a sour look on her face and did not apologize. It was 11:02! Yes I understand check out is all 11am but c’mon. That was rude and unprofessional. Overall, the monkey tree has potential and fun activities to keep guests entertained but you can tell they’re cutting corners with the lack of in person staff.
Leisure Partner
4/10
Poor
18 Jun 2023
Elsy
The property was nice and clean. Be aware that what you book on may not be what you think. I had booked for a room with a kitchenette but was placed in a normal room even though I had payed more for the upgraded room. I was never told until I showed up to the hotel and realized I was placed in the wrong room. I spent more than two hours on the phone with customer service trying to rectify the situation only to find out that they had booked the room I paid for. I ended up getting a price change but was left disappointed with our short trip and wasn’t really able to enjoy it. Make sure to confirm that it’s the right room when you get your check in details or you may end up disappointed like I was.
Leisure Partner
2/10
Poor
17 Jun 2023
Cassandra
This property advertised a completely different room than the one I stayed it. I paid extra for a \"monkey\" themed room, and was put in a standard room. They say Adults Only, but on the front door it says \"family friendly\". They tell you you MUST let them know if you check in after 6 PM, don't answer the phone, it's self-check in anyways. It is INFESTED with bugs. There were bugs on the ceiling, falling on the bed. All over the bed stand, on the headboard, in my luggage. I told the property and they said 'thanks for letting us know'. I was up all night killing their bugs, and had to place a lamp on the other side of the room to try and attract them away from the bed since they were pouring from the window above the bed. There are other cleanliness concerns like mold in the window in the bathroom, but itching all night from a variety of crawling and flying bugs taking over the room felt much worse.
Leisure Partner
6/10
Pleasant
16 Jun 2023
cheryl
Check in code incorrect and confusing. Very dated facilities but clean
Business Self
10/10
Exceptional
29 May 2023
Vanessa
Great place! Clean, beautiful and quiet :)
10/10
Exceptional
26 May 2023
Julia
I loved it
Leisure Self
10/10
Exceptional
26 May 2023
daniel

10 out of 10

we had a very good experience and i am looking forward to be back again
Partner
10/10
Exceptional
23 May 2023
Joi
I enjoyed my stay so much! Well-kept, lovely grounds. Safe, quiet, and such cute and stylish midcentury decor. I'm fond of a boutique hotel experience minus the pretense and The Monkey Tree delivered.
Partner
8/10
Excellent
21 May 2023
Geraldine

Room 2

The room was great, beautifully decorated with mid-century modern furnishings and antique bullfighter theme. The bed was comfortable. Nice mini-kitchen and bar table. The pool is showing wear and is in need of a good pumice cleaning around the rim. The pool area could also use a half bath and changing room for those who want to linger after checkout. There was an office but when asked about the office restroom they said “we don’t have public restrooms.”
Partner
10/10
Exceptional
18 May 2023
Jenifher
My husband and I loved this property so much will be back l, it was perfect everything.
Leisure Partner
2/10
Poor
01 May 2023
Melinda
The check in process to enter the room took 40 minutes. There is no human being on property to assist you. The phone line for support could not help us to quickly access our room. In order to check in we had to download an app, upload a license, do a face scan, various digital signatures. Then after that we had to sign a rental contract via email. The email didn't arrive and we checked spam. Their process to check in was not streamlined and so overly complicated. It was the worst experience I've ever had with a hotel.

It was 100 degree weather which made things worse. We missed our dinner reservation at Copleys and we're charged a $25 fee for that.
10/10
Exceptional
30 Apr 2023
Todd
Cool place
Leisure Partner
8/10
Excellent
28 Apr 2023
Danielle
Stunning property for those seeking a midcentury modern stay. Really impressed by the facilities - lots of really nice touches like welcome snacks and a lounge with free photobooth, plus the pool was heated so very comfortable. However, the booking and check-in process was confusing and we ended up in the wrong room (smaller than booked). As the property is unstaffed there was no-one to talk to about this. They provide phone numbers to call but with a foreign cell that wasn’t an option. A shame as the property is wonderful.
Leisure Partner
8/10
Excellent
20 Apr 2023
Corina
This area is underneath the flight path of the Palm Springs airport. Not ideal. Room is clean though.
Leisure Self

Location & surroundings

The Monkey Tree Hotel By Avantstay
2388 E Racquet Club Road, Palm Springs, United States

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