Name: Best Western Empire Palace
Address: Hocapasa Mah Hudavendigar, 19, Istanbul, 34110, TR

10/10

Exceptional

14 Jul 2026

Arwa

Very very helpful staff who made sure to make us as comfortable as possible. Breakfast spread was vast, rooms were clean, and location was central to the activities on the European side. We didn't have to worry about anything accomodation-related the entire trip.

Family

10/10

Exceptional

12 Jul 2026

Alexey

Breakfast worth the stay.

Family_with_children

10/10

Exceptional

12 Jul 2026

Alexey

Very well run, simple, easy to stay hotel with great breakfast, at the center of tourist attractions.

Family_with_children

10/10

Exceptional

30 Jun 2026

susan

Great location, clean & staff was very helpful

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

Olga

Great location, close to everything.

6/10

Pleasant

15 Jun 2026

Nancy

Saw the review saying the breakfast was gd but to me it was boring. Same food, toaster only toast 1 side of the bread. The cakes is dry. Dont noe why too many sweet sauces on the table. We bk for pick up tru and fro fr the airport. The mgr said to wait outside gate given and see the sign. Reached there but no signs of the company nor our names. Had to ask pple but no one noes! At last I show the pple my email fr Mr Ebru then someone shout at 1 guy and he acknowledge us (our name). Sigh. He was too busy chatting with his friends! We wasted 15mins looking and searching! Plus and minus its take us 25 mins before we depart fr the airport! Should of take outside transport fr which cost Euro 50 instead of fr the htl. Lesson learn.

Partner

8/10

Excellent

21 May 2026

Manuel

The staff was very friendly
We arrived very early like 8am
And they gave us the room and take the breakfast
The hotel very well located close to the man attractions in Sultahmet
Like the blue mosque walking distance
Lots of restaurants and shops to buy Baklavas
Also the train station with walking distance
To go to Karakoy , Eminonu, Gran Bazar and spices bazar
I recommend the hotel

8/10

Excellent

11 Mar 2026

Christopher

The hotel is in an excellent location, the tram runs past outside but no other traffic. The staff were lovely and very helpful. I would call it a rather boutique hotel… My room on the 6th floor was great, nice and spacious and pretty comfortable with a fridge and kettle. There was underfloor heating which couldn’t be controlled and an AC unit that wasn’t operating for AC as I stayed in March. The room was very hot and therefore windows had to be fully open for some ventilation. Unfortunately, through no fault of the hotel, there were some building renovations being undertaken next door which were very noisy between 08:30 and 19:00 which is fine if you’re out at these times.
Breakfast was okay but was complimentary so very welcome. Attached restaurant had great variety and as throughout, very friendly and attentive staff. Overall, I had a lovely stay.

6/10

Pleasant

11 Mar 2026

Rachel

A group of us booked this hotel for five nights, each having a separate room. Most people had minor issues with their rooms. In mine, the shower had some hair and hairband elastic in it, it was dusty on the floors and the hair dryer did not work. The radiator was on full all the time and I could not turn it off so slept with the windows open. Also at the time of writing this (11/3/26) there is major building work going on nextdoor and they are drilling from 8.30am until 5pm - this of course is not the fault of the hotel.
The hotel is very central and convenient for the train and only a short walk to the ferry terminals. The staff were friendly and chatty.

10/10

Exceptional

03 Feb 2026

Cevat

Hotel staff is very helpful and friendly. Hotel location is excellent for exploring the Old Istanbul (Hagia Sophia, Topkapi Palace, etc.) Everything is at most 10 minute walk from the hotel. Rooms are not super new but modern, renovated recently and clean. Price is perfecr for all things considered. Highly recommend.

Leisure Friends

10/10

Exceptional

19 Oct 2025

Lorraine

The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing.
We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.

Leisure Family

10/10

Exceptional

18 Jul 2025

Chondelle

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

Leisure Family

10/10

Exceptional

14 Jun 2025

Chondelle

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too.
The location is excellent
Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

Leisure Family

10/10

Exceptional

23 May 2025

Robert

City Break in Istanbul

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer.
Highly recommended?

Partner

6/10

Pleasant

11 Nov 2024

Marcos

Hotel is ok, but not great.

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.

Business

8/10

Excellent

09 Nov 2024

Justin

Great staff

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

Business

8/10

Excellent

04 Oct 2024

Elizabeth

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites

Leisure Self

6/10

Pleasant

30 Jul 2024

Ngoc Minh

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.

Business_and_leisure

10/10

Exceptional

02 Jun 2024

AZZAM

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet
AC in room was great, breakfast was good

Leisure Partner

8/10

Excellent

31 May 2024

zareena

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

Friends_and_family Family

2/10

Poor

01 Feb 2024

K

Difficult to get to and terrible amenities

Leisure

2/10

Poor

01 Feb 2024

K

Difficult to get to and bare minimum amenities

Leisure

2/10

Poor

11 Jan 2024

Ruhaya

Scammers

They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.

Friends_and_family Friends

2/10

Poor

06 Jan 2024

K

Very bare minimum facilities and staff

Leisure Family

6/10

Pleasant

27 Dec 2023

Ayesha Siddika

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean.

The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast.

The location is great. Walkable everywhere

Leisure

10/10

Exceptional

05 Dec 2023

Joyce

The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.

10/10

Exceptional

25 Nov 2023

Jean Guy

Location

6/10

Pleasant

07 Oct 2023

Tammy

Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that

Leisure Friends

6/10

Pleasant

24 Jul 2023

JULIE

Convenient

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

Friends_and_family Family

2/10

Poor

09 May 2023

Viktoriia

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.

Leisure Family

6/10

Pleasant

15 Nov 2022

Kim

Noise from aircon/heater too loud and need to be turned off as disturbing one’s sleep. Also noise from restaurant below.
Passageways to room cluttered and untidy everyday.
Generally staff ok except one particular reception staff who was most sourpuss when we did not use any taxi service he offered. We had booked another hotel for our extended stay!
Breakfast the same everyday.

Leisure Partner

10/10

Exceptional

08 Nov 2022

Norma

Great location. Friendly staff. Good food

Leisure Friends

10/10

Exceptional

04 Jul 2022

Sarah

Staff was great and the gentleman who works at the counter was awesome.

Leisure Pet

10/10

Exceptional

01 Jul 2022

Ambreen

Great place to live …. Close to all attractions, walking distance to blue mosque, topkapi palace . Tram stat aoon was 2 min away . Surrounded by restaurants. Hotel staff was very helpful , excellent breakfast .

Leisure Family

8/10

Excellent

20 Jun 2022

Khairan

Everyone was friendly and helpful. Enjoyed my stay. If the hotel wants to improve they should focus on making breakfast better.

Leisure Self

10/10

Exceptional

21 Feb 2022

Abraham

Conveniently located for sightseeing in the old city and also close to all public transport

Leisure Partner

6/10

Pleasant

31 Dec 2021

Taha

To much noise came from outside specials the metro so you cannot sleep well
We took room on 4th floor and the sound was so high

Partner

10/10

Exceptional

06 Oct 2021

Elena

I like this hotel. The location is perfect , minutes from the most popular places. The breakfast was very good . But the best of everything was the service. At the reception they make you feel like you are the most important guest. Something like you are visiting friends. I definitely will recommend this hotel to anyone.

Leisure Family

10/10

Exceptional

27 Aug 2021

BAYRAM

Excellent property and very convenient to all Istanbul attractions. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Property is well maintained and has a fantastic old time charm. I highly recommend this hotel for anyone visiting Istanbul.

Leisure Family

8/10

Excellent

19 Aug 2021

Verified traveler

selim the receptionist is very helpful and friendly , He greets with a smile and make you feel at home, the location is great, but only the noise is the biggest problem. Cable doesnt have any English channel, the breakfast is good.

Leisure Family

8/10

Excellent

26 Feb 2020

Sandeep

Very conveniently located. friendly staff. Should remove the TVs in the lobby.

Friends_and_family Family

4/10

Poor

28 Aug 2019

Tuncay

Noisy
Not good breakfast
Wait for much time room cleanning

Family

8/10

Excellent

17 Aug 2019

Mustafa

Very good

Nice hotel but difficult to have taxi if you are with your family.
Breakfast are limited.

Family

8/10

Excellent

13 Aug 2019

Mustafa

Good experience for young people not old one.

It’s good hotel but the biggest problem was that there are no car can come to the hotel so it was difficult to walk with the family to reach the main road.

Family

6/10

Pleasant

04 Apr 2019

Verified traveler

The property is located very close to the historical sites so this really helps if your not a walker.
Rooms are a little small and abit out dated.
Staff were always helpfull ,breakfast does get boring as it seems its the same menu every day,this really needs updating.

Leisure

10/10

Exceptional

01 Apr 2019

John

Old city charm, great stay!

Had a great stay at this centrally located hotel in the old city. The staff here were excellent and helped us with tours and local city tips. A special thanks to Selim and Irfan who made our stay enjoyable. The housekeeping staff were great at responding to any needs we had. Would stay again.

Partner

8/10

Excellent

27 Feb 2019

Hany

Very nice Hotel

Its very nice hotel very clean very nice staff the only draw back is the very poor breakfast buffet and coffee. Other than that it is very nice hotel nice location and professional staff.

Partner

8/10

Excellent

02 Dec 2018

Verified traveler

This hotel is walking distance from key tourist sites (5 minutes to palace and 8 minutes to Hagia Sofia). The breakfast is ok, the bathroom is clean. The walls are a bit thin being able to hear what is going on outside, but after a full day of walking, easy to fall asleep. Oh yeah, the area is nice with a bunch of restaurants and shops on the street.

Leisure Friends

6/10

Pleasant

26 Nov 2018

GAIL

EXPEDIOA HAD NOT BOOKED A BATH THE OIGINAL ROOOM HAD THE SAFE ON THE FLOO SOCKETS NOT WOKING AND MANY UNNACEPTABLE BASIC ESSENTIAL IRFAN ON DITY WAS EXPECTOIPNALLY HELPFUL LATE AT MIGHT AND MOBVED US TO ANOTHER ROOM WHERE THERE WERE SIMILAR PROBL;EMS WE WERE THEN MPVED TYO AN ACCEP[TYABLE ROOM THE STAFF WERE FRIENDLY I DISUCSSE WIT THE HOTELS OPERATIONS MANAGER ANAMNYOMPROVEMNETS WERE INTHEPIPELINE WE LOOK FORRD TO SITINGISTANBUL IN LATE FEB OR MAKR AND HOPEFULL WILL STAY IN A NEW LY RENOVATE HOTEL. EVEYONE WAS VEY HELPFUL AN DYTE TIRD ROOM WAS OF A OOD SIZE. THE SAFE WS MOVE DTO A STYOOL INSIDE THE WARTDROBE AS NO ONE AN CRAWL ON THE FLOOR AND OPEN A SAFE WITH NO LIGHTS

6/10

Pleasant

29 Aug 2018

Imad

Hotel is okay for price and location.

Family

8/10

Excellent

20 Aug 2018

Brian

Great location

This hotel is in a great location - better than I realised when I booked. Within a few minutes walk of Hagia Sofia, great restaurants and the waterfront. And for anyone who doesn’t want the walk, it’s right on the tram line. The staff were very friendly and welcoming. The room was clean and thank goodness it had air conditioning that actually works and you feel it cooling you. I was a little disappointed that breakfast was rather disorganised... we had to ask for crockery and cutlery, along with other guests... and the food selection wasn’t really of the standard I’ve come to expect at a Best Western. Overall though, I was happy and would go back.

Partner

2/10

Poor

14 May 2018

Rahul

Best Western Empire Palance and Olympic Hotel

They claimed not to have a room for us and pushed us to an inferior Hotel called Olympic Hotel. When we questioned them the owner was rude and asked us to call Hotel.com and get our refund. Given it was late at night we accepted but Olympic Hotel was really not even a 2 star!

8/10

Excellent

07 Apr 2018

Verified traveler

Convenient Hotel

The staff were inviting, helpful and friendly. The hotel was particularly well situated. The breakfast room was a little modest but fine. My room was extremely pleasant. The evening meal menu was very good.

10/10

Exceptional

14 Nov 2017

Ahmed

I did stay 3 days

Clean hotel, friendly staff , near all markets, and priced reasonably

10/10

Exceptional

20 Feb 2017

jafar

hotenol is near every thing you whant to visit

the hotel is near the old city but we but we have towalk some distance to get to the hotel when we been droped and picked up

Family

10/10

Exceptional

02 Dec 2016

Abdul

great hotel

amazing worth every penny

10/10

Exceptional

02 Sep 2016

Verified traveler

Good

Nice hotel .. the staff Very helpful.. The location is good for food .. Activists every thing you need ., the man his name is Arfan friendly and make my stay good thanks

8/10

Excellent

21 Aug 2016

Bilal

Great Hotel

Nice hotel, great staff and service (Suleiman). Clean and room comfort and very good breakfast.
Close to historic places and tram stations.

8/10

Excellent

24 Jul 2016

Mustafa M.

Great helpful staff and great customer service

Arrived in the hotel after making the reservation through Expedia. My Trip Advisor search showed the hotel has free parking but when I got to the hotel I informed otherwise. When I arrived in the hotel late at night, staff Arif and Zakaria were kind to locate an otopark nearby and advised they will mention my parking concern to the manager. The staff of the day shift, Suleyman and Abdallah were equally helpful. So thanks to all for the great customer service during my stay at the hotel.

The hotel is a great choice for location and helpful staff especially if you are tourists. The restaurant choices are very tasty and well prepared.

8/10

Excellent

15 Mar 2016

Verified traveler

average hotel but good location

location is very good.
It is near the tram station and walking distance to Blue mosque and Hygia sophia museum.
Tram line is just passing by the hotel so a bit noisy.
Breakfast was terrible. Room was a bit cold.

6/10

Pleasant

06 Mar 2016

Tariq

Ideally located.

We booked the hotel due to its proximity to train station, variety of local restaurants and its ideal location for sightseeing.
Mr. Sulaiman was very kind to check us in early morning upon our arrival. However, the rooms are not at all as shown in the pictures. Someone needs to check the sq. meters of the rooms as advertised on their site. The room are really small. This shortcoming is made up by the pleasant personalities of the staff. They are always willing to help cheerfully. Overall our stay of 5 days was a pleasant one.

6/10

Pleasant

25 Jan 2016

Shireen

Good but not as good as what BW hotels are

The staff are helful and kind

they did their best to provide everything i need

but the hotel needs to be taken care of, esp in terms of clean/ BF

10/10

Exceptional

14 Jan 2016

mr tom

very good location

it was one of the best hotel, the manager mr suleyman was very kind and help full. Thanks for every thing mr suleyman..

4/10

Poor

18 Dec 2015

Mike

2.5 STAR hotel

- don't be fooled by the pictures they have on expedia or any web site.. this is a small outfit, the same size as Comfortable INN as in U.S
- Hotel staff just want to sell u the tour packages, once u decline it, they don't treat u as hotel guest anymore.
they don't greet u when u in/out the hotel and u are completely transparent to them.
- the room is small, and the bed is worst one we experience in our 18 days travel in Europe.
- breakfast is ok, but definitely not 4 stars, if u count the breakfast table and chair are sticky.
- elevator is under repair in the morning, hence we have to climb up/down for 5 stories.
- safe is not working, and overall room looks kind of dark and aged. however, bathroom is clean and pleasant.

10/10

Exceptional

04 Dec 2015

Erion

From Istanbul with Love

It was a great staying there. Ideal Location, great service, great accommodation. Everything in the right place.

I would recommend with pleasure to anyone this Hotel.

Partner

8/10

Excellent

20 Nov 2015

Nat.

In the heart of the old city

The staff is so friendly and helpful. The hotel is all what you expect with the inconvenience of its advantage...you can hear the trams ....breakfast is also nice.

10/10

Exceptional

07 Nov 2015

Bertrand

Comfy hotel in the midst of cultur

This hotel is conveniently nestled in the Sultanhamet area of Istanbul. It is walking distance from all of the great museums such as Hagia Sophia, Blue Mosque, Topkope Palace! It is a great place to stay and see it all!!

8/10

Excellent

03 Oct 2015

Rehan

Reasonable Price, Good Location, Great Staff

Great and very helpful staff. Pluses include central location in addition to staff. Limited negatives.

Family

10/10

Exceptional

03 Sep 2015

Verified traveler

Great Sultanahmet find

Terrific service, kind and thoughtful. Not a five-star hotel, but great value for the money.

Family

10/10

Exceptional

01 Sep 2015

Praveen

Amazing Amazing !!

This was our first trip to Istanbul and we couldn't have asked for more. The location was awesome, couldn't have asked for better. Easy access to tram line, tons of shops near by, plentiful food options, easy walk to spice bazaar, the water front and ferry

8/10

Excellent

11 May 2015

Craig

Convenient hotel

Conveniently located in the old town and surrounded by restaurants, rooms a little small but the location is the advantage here between the Blue Mosque and the Spice Markets

Family

10/10

Exceptional

26 Apr 2015

Brendan

Great place to stay in Istsnbul

Great hotel, very well located, small but adequate room, complementary breakfast, only negative for me pillows very thick

Family

8/10

Excellent

23 Mar 2015

Andrew

Clean, great location, comfortable room.

The Best Western Empire in Sirkeci is very clean, wonderfully close to the Tramway, Eminonu ferry port, Sirkeci train station (and Marmaray) and all the sites in Sultanahmet. The staff were very helpful. Breakfast was decent, but not great. Water pressure and temperature in the shower was very good, and the radiators in the room were functional and well placed (even one in the bathroom to warm towels). There was a bit of a draft from the floor near one of the windows, but really not a problem. We got a good price through Expedia, and it was well worth it.

8/10

Excellent

17 Mar 2015

Niall

Nice Hotel in a great location

This is a nice hotel in a fantastic location. Right in the middle of the old city and very close to transportation (Tram, Train & Ferry).

8/10

Excellent

01 Mar 2015

Verified traveler

Better than I thought.

When we arrived, the receptionist told us the hotel was under renovations and our room was not available, so we'd be taken to another Best Western just for that night. While not what we expected, it worked OK. After breakfast the following day they provided transfer back to the original place.

The rest of the stay was pretty good. No complains at all. And better than we thought based on previous reviews.

8/10

Excellent

26 Feb 2015

Kartal

Best choice in Sultanahmet.

Just 50 metres from the Gulhane tramway station,and very close to Topkapı Palace and Aya Sofia;perfect location. Staff helpful (the hotel has 4 stars, but staff deserves 5 stars).Room was very clean, silent,king size bed was very comfortable. Breakfast was tasty with good panorama of street. Next time,surely Best Western Empire Palace we'll choose.

Partner

8/10

Excellent

21 Feb 2015

barbara

Close to main sightseeing places

Quite good hotel very central for all sightseeing places and Bosporus. Breakfast just ok and rooms a bit small even for a superior room.

8/10

Excellent

25 Dec 2014

Tamila

Room pleasant, breakfast poor, location OK

The room is quite pleasant, bed is comfortable. However, front-facing rooms have trams passing by all the time and could be disturbing for some. Breakfast was very disappointing. Not much too chose from.

8/10

Excellent

24 Dec 2014

london

Brilliant concierge and location

Me and my brother stayed in the best western empire palace hotel for a week. We had a wonderful stay especially thanks to the reception managers Mustafa and Cengiz who went out of their way to be helpful. Location of hotel is excellent. Only con was the shower, the water pressure was too low.

8/10

Excellent

23 Dec 2014

Amos

Ressonable at greate location

Reasonable, at great location.

Partner

10/10

Exceptional

23 Dec 2014

Eli

Excelent hotel

Excelent staff, very good location in the old city of Istanbul. Close to every tourist attraction and shoping. Very recommended.

Family

10/10

Exceptional

04 Dec 2014

Ali

You won't be disappointed

My wife and I stayed in this hotel for three nights.
Pros: walking distance to everywhere,
Friendly staff, close to train, lots of shops around, lots of traditional restaurants.
Cons: sound of train, not car accessible easily, small breakfast selection.

Partner

10/10

Exceptional

30 Nov 2014

Mamun Alkarim

Awesome Trip to Istanbul

Very convenient location for all the attractions, Food and shopping. Next to the cable car service which we took regularly to go back and forth. Very good stuff and extensive breakfast menu. Wifi was weak but manageable.

Family

4/10

Poor

06 Nov 2014

mohamd

Disappointing experience for honeymooners

It was our honey moon and the water cut regularly. The silver bracelet of my wife was stolen from the room and the hotel staff didn't help at all. They simply said we don't know how it was lost.

8/10

Excellent

21 Oct 2014

Matt

Right in the middle of what you want to see!

Right in the middle of where you want to be. A 5 minute walk from the grounds of the Topkapi Palace, 10m to the seafront for ferries, plenty of tourist shops and eateries within a few minutes walk. Breakfast was a buffet which was fine, room (104) was on the first floor and suffered from street noise- which is not a bad thing as its not cars- voices and ocasional tram. The tram stop is less than 5 minutes away on the same street.
Staff - espacially the manager couldn't have been more helpful and gave me the right times to be collected for the Day long tour I'd booked as well as the Taxi pick up for the airport.
Wifi was easy to connect and fast also.

10/10

Exceptional

11 Oct 2014

Carol and Dale Reuter

Excellent Istanbul stay

This was our second visit to this hotel. When the owner, Alihan, asked us how everything was, I replied that the last time we had a better, roomier room, but that all was well. Both he and the customer relations manager, Neda, insisted we accept a change to a better room. While we were gone they moved all our luggage to a suite on the 6th floor. This is an example of going beyond what is expected. The breakfast room provided us with a huge array of hot and cold foods. The staff was multilingual and congenial to all. When it was time to depart, they arranged a private shuttle to the airport. Great place to stay!

8/10

Excellent

05 Oct 2014

shu

Nice location

Price is reasonable.
Good location.
Room is standard, clean and reasonable.
But,reception can be more professional.
And overt all experience will be improved.

8/10

Excellent

25 Sep 2014

ian

Very central hotel

Excellent position near all sites, bars restaurants, shops . But can be quite noisy with the call to prayer at 5-45am and the trams on street at front of hotel .
The staff are good especially Needa - guest relations. Rooms comfort good and clean .

10/10

Exceptional

18 Aug 2014

Nikos

Great value

Excellent choice for a few days in Istanbul. Small but functional and stylish rooms (the area is quite crowed anyway, so small rooms are the norm). Great service, polite and helpful staff, rich breakfast. Will be back.

Family

10/10

Exceptional

29 Jul 2014

Jayanta

Grear location, Friendly & helpful staff

My wife and I stayed 3 days in this hotel and we are happy that we selected this hotel. The hotel (and the room) is a bit smaller in size than it appears in the photograph. Everything else was just perfect. The hotel is only a few minutes walk from the Hagia Sofia, Blue Mosque, Topkapi palace and Spice Bazaar. Other attractions like Grand bazaar, Galata Tower, Archaeology Museum etc are also close by. Tram station is less than a minute's walk. All the staffs speak English, very friendly and helpful. The rooms are cleaned everyday. Breakfast was plentiful in terms of options and quantity.

Family

6/10

Pleasant

01 Jun 2014

Helen

Conveniently close to sights.

Comfortable and clean but not much more. Everything worked. I booked it because of the location and because of the roof terrace which was not open at all despite the info in the hotel saying that it was. Staff were polite and helpful. Booked us an airport transfer at a very inflated price. The trams and the mosque opposite are noisy but double glazing is fairly effective. It was a very safe area.

10/10

Exceptional

17 May 2014

Jackie

Exceptional

Fantastic location in sultanahmet. I have stayed here before and will stay again. Hotel staff are fantastic. Special thanks to Neda and Ibrahim

8/10

Excellent

17 Apr 2014

Leandro

Nice hotel, the location is perfect.

The door staff are outstanding gentlemen as well, always full of information and a helping hand. Hotel room was a good size, clean, the bed comfortable, The room a little bid noise from the busy street in from of the hotel.

10/10

Exceptional

11 Apr 2014

Sunil

Short break in a fascinating city

We wanted to visit Istanbul because of its position straddling Europe and Asia, to sample the smells and sounds of the bazaars, visit the many historical sites and attractions and do something different than the normal vacations in France. We were not prepared for just how fantastic a city it is - it's clean and modern, its people are very friendly, the food choices were great, the views across the Bosphorous were spectacular.

10/10

Exceptional

19 Dec 2013

Verified traveler

Great hotel, and I mean it! My wife and I had an excellent time.

Partner

4/10

Poor

19 Dec 2013

Verified traveler

Good location but else...

Just a perfect location!!! Didn't expect much as the price was quite low.

6/10

Pleasant

10 Dec 2013

Tracy

Perfect Location

The hotel is in the perfect location, near the tram and the high spots to see. The staff was great and the breakfast was wonderful. Our only complaint was that our non smoking room was on a non smoking floor but the smell of cigarette smoke was so intense from outside of our room that we could not sleep. Our sinuses were stuffed up every night due to the heavy smell of smoke. We are children of smokers and while we do not smoke usually it does not affect us the way it did at this hotel. After turning on the A/C unit and with it running through the night we were able to sleep as the air was slowly being filtered through the unit. Every night we would turn it on before we would go to sleep and it helped. I loved the location of the hotel but the fact the non smoking floor was not truly non smoking I would not stay there again.

8/10

Excellent

05 Aug 2013

Verified traveler

Great all round hotel

The hotel is in a really great location, just around the corner from the tram stop and within walking distance of all the major sites in the old part of Istanbul. The room was good. My main gripes would be that the air conditioning didnt always seem as effective as it good have been and that the toilet was awkwardly placed in the bathroom. The show was fantastic however. However the bed was comfortable, and I was able to access the wifi in my room - although it didnt seem to reach other floors very well (I was on floor 3) so beware of this if you want internet access. The breakfast was fine, and a typical selection of juices, coffee, fruit, eggs, meat, cheese and cereal. The hotel also didnt appear to serve any beer, just very expensive wine in the rooftop bar and no alcohol at all in the downstairs cafe. There's a good restaurant right next door though and spare space in the minibar fridge to leave bottles we bought, so this wasnt too much of a problem.

6/10

Pleasant

15 Jul 2013

Buss visitor

Good location

Good central location, nothing special, normal hotel as expected. Good public transport connections (tram, ferries). Walking distance to Aya Sofya, Blue Mosque (Sultanahmet Camii), Topkapi Palace, Galata Bridge.

Partner

8/10

Excellent

14 Jul 2013

Esther

Staff was very friendly. Were responsive to our requests. Only problem was lack of storage space in room; no drawers , only space to hang clothes. Hair dryer was an antique which hardly dried hair. Excellent location in Old City. Near all the important sites. Good and reasonably priced restaurants next to hotel . Very clean rooms with good air conditioning.