Name: Phuket Airport Inn
Address: Soinaiyang14 Sakuthalang Phuket, 11/10, Phuket, 83110, TH

2/10

Poor

29 May 2026

Charles

Even though I booked this hotel because an airport shuttle was provided none was.

The air conditioning didn’t work!

The bathroom faucet did not work!

The manager was very rude and not helpful

Self

4/10

Poor

14 Feb 2026

Leanne

The room was very basic, not even a kettle.
The guy at reception was more interested in his phone, not welcoming at all.

6/10

Pleasant

29 Nov 2025

Jessica

Booked this for my daughter who had an early flight back to the uk it says free shuttle bus on check in she was informed no bus was running it’s a 10 minute walk but she was on her own with 2 cases so had to book a taxi

Self

4/10

Poor

12 Jun 2025

John

They advertise a shuttle but they didnt have a shuttle available. They didn't offer to pay for the taxi ride either.

10/10

Exceptional

11 May 2025

ITALO

Great place to stay near the airport

4/10

Poor

07 Jan 2025

Verified traveler

Just for one night close to the airport

The holet wasnt the cleanest either the best but i just stayed one night to be close to the airport in an early flight so if that its your plan can work for one night because ist close to the airport and have a lot of restaurants around. Not recomended for long stay

Partner

2/10

Poor

11 Dec 2024

Mikhail

Low budget for a reason

Run down old hotel smelled moldy and needs updating. No security, no safe, no customer service.

Self

6/10

Pleasant

07 Dec 2024

Kunimitsu

We are a family of 3 with a 12 month baby. We booked this hotel because it was in a convenient location with a free pick-up arrangement from the airport. It was going to be our pit stop over night before heading down south to a resort hotel near Kata Beach the next morning.

Unfortunately they were unresponsive when we tried to contact them via message during our connecting flight in Bangkok for a pickup but ended up walking to the hotel from the airport.

The hotel its self was clean and all standard amenity with good air conditioning and wifi and water bottle.

Our room was on the 2nd floor and they didn't have an elevator so had to carry our luggage which was not a big deal but if you have two luggages per person you may need to make two rounds.

One of the bedside table lamp had a loose socket and did not work. The shower drain was not great and very slow and water will start to accumulate creating a puddle, not to a point where it will flood.

Theres a few street food opened late and grocery stores and convenient stores near buy.

The YES currency exchange is a 3min walk which had a great rate which I highly recommend.

Depending on the purpose of stay it may differ for other people but for us this time it was very cost efficient and good. If they had the pick up arrangement from the airport I would have given a higher rating.

Leisure Family_with_children

8/10

Excellent

29 Nov 2024

Borys

Conveniently close to the airport. Value for mone.

Conveniently close to the airport for a late night arrival. Plenty of street food establishments and a 7/11 nearby. Suited my needs for 1 night perfectly. Good value for money.

Self

2/10

Poor

28 Nov 2024

Garry

Absolutely terrible there's no other word, certainly do not recommend for accommodation.

8/10

Excellent

09 Dec 2022

David

Staff and hotel were very accommodating. My issue with the amenities is with Orbitz/Expedia not updating their own website. No shuttle. No pool. Owner said they informed you. This was particularly disappointing b/c my wife was in a foreign country, arrived first, and had to ride with a stranger which is why I chose a hotel that had a shuttle.

Leisure Family

10/10

Exceptional

03 Nov 2022

Oliver

Excellent hotel and lovely staff!

Business_and_leisure Self

2/10

Poor

16 Mar 2020

Alejandro

The Owner doesn't care

All night I had issues with the wifi. I asked the owner of the hotel to check out at 1 instead of noon because their internet was out and I needed it for work. He wanted to charge me a extra 100 baht for one hour. The whole time talking with him he was on his phone playing video games and talking disrespectfully to me.

Business

6/10

Pleasant

03 Feb 2020

Paul

Got to the hotel & they had double booked me so had to move me to a different hotel. This could of been dealt with a little bit differently

Self

2/10

Poor

29 Jan 2020

Honesti

Dont waste your time. This property is low budget, hot and smell

Leisure Self

6/10

Pleasant

07 Jan 2020

Verified traveler

The reservation clearly mentioned free airport transfer but the lady at the reception refused saying no driver is available. Also, they did not provide any reciept of my stay there.

Leisure Self

2/10

Poor

05 Jan 2020

Verified traveler

Disgracefully rude receptionist......................

Friends_and_family Partner

8/10

Excellent

26 Dec 2019

Michael

Good over night for flight out

WiFi was good the room was clean and comfortable bed good water pressure in shower with hot water 3 mins from airport some restaurants close by. I would start again if needed a place close by the airport.

Self

8/10

Excellent

21 Nov 2019

Boonhuat

For a Temp. stay

A nice place to stay temporarily.

Partner

10/10

Exceptional

07 Apr 2019

Verified traveler

Great location and very friendly staff. Would definitely recommend and use again. Thank you 😊

Leisure Self

4/10

Poor

27 Mar 2019

Verified traveler

Nothing !,,,,!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Leisure Self

6/10

Pleasant

12 Mar 2019

Cindy

Bad sound-proofing in the room

Almost can’t sleep all night as you can hear the noises and people in and out the hotel the whole night.

4/10

Poor

25 Feb 2019

Verified traveler

Poor staff

Unfriendly staff! Not helpful at all!

Family

2/10

Poor

24 Feb 2019

Kris

Wouldn’t stay here again 😷

Reception was rude

Had to kill 50 mosquitos before I could get to sleep

8/10

Excellent

23 Feb 2019

Verified traveler

We checked in for the afternoon while waiting for our evening flight.Made great use of the pool and it was wonderful to have a shower and freshen up before our flight. We also used our included transfer to the airport minutes drive away.

Leisure Partner

8/10

Excellent

11 Feb 2019

Verified traveler

I think you get what you pay for. Super affordable rooms, location right next to airport. I ended up staying another night but should have booked it through expedia rather then going to front desk. They charged me $33 and through Expedia it was only $17 so that upset me a bit. But over all it was decent. I did stay an extra night so it was decent overall

Leisure Self

8/10

Excellent

29 Jan 2019

Verified traveler

Siimply furnished but very clean and convenient to beach, airport and other facilities. Excellent value

Leisure Family

8/10

Excellent

25 Jan 2019

Verified traveler

room basic but clean
only 15 minutes walk to airport
hotel will pick you up and will only charge one way

2/10

Poor

16 Jan 2019

Verified traveler

This was the most disgusting hotel I have ever stayed at.

The manager running the front desk did not greet me, took me to a room that had a filthy floor with dark hair all over the place and the toilet seat was splattered in excrement. After politely alerting the manager to this and requesting another room I was screamed at by her and other Thais sitting in the lobby. I was told that the room had already been cleaned and all other rooms were booked so I could either stay or leave with no refund and have to carry my own bags out. After arguing that I would not be leaving without my money refunded the manager hurled further insults at me in Thai and stated that I had booked through expedia so it was my own fault if I did not like the state of the room. After much abuse thrown at me another employee stepped in , apologised for the manager's behaviour and showed me to another room. This room had at least been cleaned but all plug wall sockets were broken and the television did not work. The next morning I was supposed to have the hotel shuttle take me to the airport by 7.30am. I was told that I would only be taken once the staff had finished eating their breakfast. I had to sit and watch them eat in the lobby until they were finally ready to drop me off at 7.50am.

Given the abysmal service and disgusting state of the rooms, I believe that this hotel should be removed from the Expedia site immediately and that nobody should consider staying there.

2/10

Poor

09 Jan 2019

Verified traveler

Be aware they charged us extra 500 bht for 7 th person. Even though I said there was 7 on reservation. They stated rooms where for 2 people only and the 3 rd that was ready for us had 3 beds. A friend was also yelled at after asking 3 times with no response from front desk lady if our airport transport was here. Wouldn’t recommend rude employment

Leisure Friends

2/10

Poor

24 Dec 2018

helen

Worst fleabag hotel ever...

This was the most expensive dive hotel I’ve stayed in. Worst conditions I’ve encountered. Room had broken furniture and lamp, outlets that didn’t work, mold in grout around sink and tub, and the sink shelf had a pull out drawer that had moldy standing water in it. It was so bad that we had to leave. I was afraid we’d pick up some bedbugs or other vermin! When we left there was no one at the front desk or anywhere for us to complain to or request a refund. It was so bad that after waiting 15 minutes we just left and stayed at Panphurrie right down the block which was like going from hell to heaven. Don’t book. I’m praying Hotels.com will find a way to get us refund. I have to wait till I return stateside. 😩😫

Family

6/10

Pleasant

13 Sep 2018

MAREE

OK but not great

The bed was fine but there were lots of flying bugs in the room and the TV didn't have any English Channels as far a we could tell.
Staff friendly but not able to understand well and looked to be a restaurant but didn't advise us so we just went out to eat along the street.

10/10

Exceptional

10 Sep 2018

Lidia

Can’t complain at the price

Fab for the price, very basic but I had everything I needed and the room was very clean

6/10

Pleasant

20 Jun 2018

Patricia

Close to airport

I wasn’t happy that they say they have a shuttle to the airport that’s why I reserved but when I checked in he said they don’t have a shuttle after 8:00pm . That’s pretty early still considering you are close to the airport and know there are later flights then 8:00. I just walked, about 6 min.
They had hot water & coffee/tea in Lobby for free. Bed was really hard .

6/10

Pleasant

05 Jun 2018

Verified traveler

Hotel review

Checked in properly, bellboy seemed like he wanted a tip and was very nerveracking, area is not good, as when coming to Phuket don’t go to this hotel or any by the airport.

4/10

Poor

26 Apr 2018

Verified traveler

OK for a cheap stay near the airport but that's it

The shower flooded the bathroom.

Family

2/10

Poor

15 Apr 2018

Mike

Trash

Trash

10/10

Exceptional

08 Apr 2018

Marie-Claude

Convenient before a flight

Really nice clean and comfortable room. Even used the pool which was a nice touch. One free ride to the airport. Very convenient to the airport. Cheap delicious places to eat near by.

8/10

Excellent

07 Mar 2018

Michael

Good transit hotel

A good transit hotel and close to the beach (where we had a wonderful meal).

Partner

10/10

Exceptional

28 Feb 2018

G Jay

Great basic quick stay for a very late arrival

Very close to airport- I walked there in 10 min and avoided taxi fare.. plus needed to get blood pumping after long flight.
This is no resort- it’s basic and super clean. Nice small pool. Why pay reaort fee when I landed at 2:00 in the morning? I slept here and went to resort early the next day.
I will absolutely recommend this to anyone. Just remember it’s no resort, it’s a private room.
Very clean and comfortable. I wish they had a small safe in the room.

4/10

Poor

10 Feb 2018

Sheridan

Close to airport

Claimed I didn’t have booking when I checked in. Bed was as hard as concrete. We were given a front room, which was very noisy, so didn’t get much sleep

2/10

Poor

02 Feb 2018

jody

Horrible

So i accidentally booked the day before the one i wanted. And i called the hotel, the man that picked up understood almost no English. Still i tried to explain what happen. And he’s answer was “i send Shuttlebus now” uuuggghhhh... so i told him he doesn’t understand and asked to talk to someone else. He yelled at me that his English is good and hung up the phone. Thanks for nothing, I’m contacting my card company to get my money back

2/10

Poor

01 Feb 2018

Karina

I was attacked in Phuket Airport Inn by the taxi driver. I'm a brittle girl had heavy luggage and i couldn't lift by myself. I asked the driver to help me.He refused. I told him that this service was listed when I booked the hotel and that was his job. After that he attacked me. He tried to hit me in the face, i used by bagback to protect my face. I dropped my backpack on the ground and broked my laptop and phone. The driver's behavior was absolutely inadequate. I booked the room under my name. My parents and my brother left their baggages in my room. They had the flight the same day in the evening. We didn't plan to stay in the hotel. We were gettting ready to leave then Bem, the front desk lady, started to kick my room's door yelling that I had to pay her 500 batt otherwise she claimed to call the police. She scared my elderly parents and we left right away. Even it was says under the hotel's policy that no guests allowed after 11pm. We checked in at 2pm. I'm very dissapointed in hotel's service and left after staying 1 night.

Family

6/10

Pleasant

18 Jan 2018

Amy

Close + Basic

It’s pretty clean, just a little run down but def close to the airport! I was at my gate for an early international flight in 30 mins. Loud slamming doors throughout the night and mosquitos, I slept maybe 3-4 hours, so would personally never stay again bc I’m a light sleeper.

6/10

Pleasant

05 Jan 2018

Meg

Conveniently close to the airport and beach

Basic hotel if you just need a place to stay. The staff is friendly but doesn’t speak much English. I struggled to find a phone number for someone to call for their free airport pick up but I found it by calling Expedia directly who emailed them and then they emailed me. (Way too complicated). Warm showers and clean facility, beds were the typical firmness for thailand, walls a bit thin. There is a 7eleven right next door and the Sirinat National Park and Nai Yang Beach is about a mile away and easily walkable. Airport is half mile away.

6/10

Pleasant

30 Dec 2017

ken

Restaurant no clean enough. Facilities seems bit old which need an to be renovated in order to keep the rating

6/10

Pleasant

25 Dec 2017

Verified traveler

Conveniently located to the airport.

Two of the staff I encouraged were not very efficient in taking care of administrative details.

6/10

Pleasant

23 Dec 2017

Faizatul

One and the last time

So scary with our next room guest (a man with wearing underware only) who so weird looking at us when we just arrived to our room until we close our room he keep on look out at us..no kettle at room n tv chanel only 1 (talk about buddism all time)..so terrible

Family

6/10

Pleasant

17 Dec 2017

Verified traveler

Close to the Airport

The place is very accessible to the airport. The check-in took about 15 minutes even though I was the only customer there at the time.

6/10

Pleasant

04 Dec 2017

Verified traveler

Perfect location

That was near to Airport.
Good location along the main road.
Easy to get around for food and convenient stores. Remember to get mosquito repellant.
Their wifi connection is excellent

2/10

Poor

29 Nov 2017

Roxy

Don't waste your time and money

The hotel said they would arrange airport pickup for us. They never got there and when I called to ask them where they were, we got yelled at three times. We walked it to the hotel and it was about a 15 minute walk. When we got there the staff was extremely rude and didn't care that we had gotten there without their driver. The room was dirty and had cockroaches along with small bugs on both the tables and floors. Theres a hotel with a similar name so be careful when booking. Would I stay here again? No never again.

8/10

Excellent

16 Nov 2017

Michael

Decent price / decent room 5min from the airport

i decided to book it for 6hrs to wait for a flight. Rooms are decent, walls are a bit thin however i did not stay overnight. Nice big shower area. Balcony was a bit worn down but it was an airport hotel and the free shuttle service is great.

6/10

Pleasant

16 Nov 2017

Verified traveler

Close to airport

We flew in at midnight so we just wanted somewhere close to sleep for the night. The room was clean enough but it's in a dirty part of town and there were bugs all over the room. It had AC though and two water bottles. It was cheap, I would stay again.

4/10

Poor

29 Oct 2017

jackie

my bed room is not comfortable, and it was a noisy from outside. for my towels it has a lot of ant that i cannot change and use it. for the staffs asre nice

10/10

Exceptional

17 Oct 2017

Reinhard

Close to airport

Very clean and tidy hotel. 5 mins drive to airport with hotel shuttle (free of charge)

4/10

Poor

22 Sep 2017

Sooka

Airport transportation needed\n

It was a little nervous experience. We needed a transportation to airport and a place to spend a night before catch a flight out of Bangkok.

8/10

Excellent

20 Sep 2017

Ei

The hotel is only 5 mins drive away.

The hotel looks small and appearance from front view is different from the photo in advertisement. However, the room was big and nice.

8/10

Excellent

04 Sep 2017

Gary

Close to airport

Simple, economical, clean. You can be in bed within 10 minutes of leaving airport, especially good for late arrival.

4/10

Poor

03 Sep 2017

Rachel

Poor Service- No airport pickup or contact info on

We had called this hotel several times to try to arrange the advertised \"free airport transfer.\" No one answered the phone throughout the day. Upon our late 12:30 am arrival we were charged 400 baht (roughly $12 USD) to get a taxi to our hotel. We had heavy bags with us and as the hotel would not communicate with us we were left to arrange transport ourselves. We had also looked for a website, email address, and even facebook for contact info prior to this. There is little to no contact information available online.

What was supposed to be a budget friendly overnight stop ended up costing around $40 due to not receiving the free airport transfer. There are much nicer places to stay for that price point.

The person that greeted us at the hotel upon arrival was rude and not helpful and neither was the person at the desk the next morning. They would not give us refund of any kind and were asking to check our phones for proof that we had called.

Additionally, the room and bathroom smelled strongly like abrasive cleaning products and the bathroom had a nasty smell (maybe sewer or mold issues?). The air conditioning did not work properly and we were very hot throughout the night.

I would not recommend staying here to anyone. I wanted to take the time to write this review to prevent others from having a similar bad experience. Good luck and safe travels!

Partner

8/10

Excellent

30 Aug 2017

Verified traveler

The night manager likes to argue with the customers.

8/10

Excellent

01 Aug 2017

jon

budget price,exceeded expectations !

For the price we just wanted somewhere to sleep for the night.Well we got one of the best thick,firm pillows ive ever had in any motel,including five star ! Air-con worked great,bed was large and comfortable as well.Yes bathroom was average but for a short stay ,you couldnt go passed this one.No breaky wasn't a real problem as there was places to eat up and down the road.

4/10

Poor

17 May 2017

Gabi

Pictures are misleading

Cockroaches out front of the Lobby, room smelled like Lysol and moth balls. Room overall cleanl but bed smelled strongly of cleaning supplies and moth balls. Not terrible for 18$ but you get what you paid for.

6/10

Pleasant

02 May 2017

Verified traveler

Good for airport convienence

There was lots a good food around. Everything was fine. Nothing terrible, nothing exceptional

6/10

Pleasant

28 Apr 2017

Verified traveler

Easy for late night arrivals

Clean rooms, AC works, close walking distance from airport- no cabs needed if you dont mind carrying your bags.

4/10

Poor

20 Apr 2017

Verified traveler

Just need a place to spend the night cause plane arrive to late to get our taxi boat to koh Yao..

8/10

Excellent

12 Apr 2017

Ericzon

Thanks

Nothing negative. It was what we needed for our situation. Service was great.

Family

8/10

Excellent

10 Apr 2017

J.B

Nice hotel close to airport & Nai Yang Beach

Our second stay here. Hotel is good budget priced accommodation close & convenient to airport. Free airport transfers easily arranged. Also within walking distance to Nai Yang Beach.

6/10

Pleasant

05 Apr 2017

Craig

Convenient distance to airport!

I would say the best part of this stay was the 3 minute distance by shuttle to airport!

Family

8/10

Excellent

25 Mar 2017

Verified traveler

Hotel well located for the airport and gave us a free transfer at 4am for our early flight. Room was really nice and spacious and the hotel had a great pool out the back. Would definitely recommend as a stopover.

Partner

6/10

Pleasant

20 Mar 2017

Roxi

Basic needs met

This was an inbound overnight stay, due to a late arrival Into Phuket Airport. FYI this hotel does not offer breakfast (at all), or tea/coffee in the room as stated in the listing.
The pick up from the airport was timely, you need to phone them when you arrive.
The rooms are basic, but clean with showers and air con. Traditional concrete slab beds as found throughout Asia.
I stayed in room 302, up 2 flights of stairs, and on the same level as the laundry and water pump system which was right outside my door and quite noisy all night. (As was the neighbouring karaoke bar). Fine with ear plugs if you have them. My room also had no windows except for the air vent in the bathroom. Good for sleeping? But a little claustrophobic.
Some of the staff have ok English, some have none. I try not to be too judgemental in this area, I'm the foreigner, but basics in this industry would be helpful.
It was very cheap and I would probably stay again if needed, but would request a different room with a window and at least not next to the water pump.

4/10

Poor

18 Mar 2017

Verified traveler

Ok for 1 night stay

Stayed here for 1 night before early morning flight. Checking in was nerve racking. One lady couldn't find my reservation in her stack of papers. After second lady came over, she eventually found it. This was unsettling as I was traveling alone and just wanted to get into my room safely. They room is noisy with absolutely no view. However, It was very clean. It suited my need as I was leaving early in the morning.

8/10

Excellent

18 Mar 2017

Mindaugas

Good for airport stay

Stayed for one day for next day flight, very clean good air conditioner, helpful staff. Had airport transfer early morning!

Partner

6/10

Pleasant

13 Mar 2017

Verified traveler

Walkable from airport.

We arrived into the airport late, and the hotel was close enough to walk to ... maps.me... the transportation around Phuket is notoriously expensive. In review, it's a good cheap hotel if you're tired. However, would recommend going straight to Kata beach or south so you can wake up on the beach and not waste a morning.

Partner

4/10

Poor

12 Mar 2017

Julia

Terrible staff.

The rudest staff I have ever seen in any place I have stayed! Broken door lock in a patio door overlooking concrete wall.
English speaking ? NO! Smell inside a room ! Real bad. Only advantage is location if airport is what You are after. Shuttle
free even at 3: 45 am.

4/10

Poor

11 Mar 2017

Haiman

Close to airport but terrible staff

Hotel didn't pick us up from the airport. We tried calling them but no response. Once we reached the hotel, staff was not helpful and said that they don't have any available rooms and shifted us to another hotel which was much inside and about 10 mins drive from main road. We have to walk back to main road in the morning which was hard as it was quite sunny

10/10

Exceptional

09 Mar 2017

G Jay

Great basic room close to airport.

For the price and an airport stay its excellent. They have a great little pool, very clean! Not a touristy area so not much in walking distance, but there are fod places. 7-11 is right next door!

Partner

8/10

Excellent

20 Feb 2017

Beverly

Perfect for an overnight stay

This hotel was perfect for us. Our flight was at 420am so it was perfect to only pay a small price and be able to shower, relax and get a little bit of sleep before leaving for the airport at 2 am! The free airport shuttle was clutch! Lots of 7-11 stores and restaurants on the same block! Has all you need for a short stay. The AC worked great and free wifi!

10/10

Exceptional

19 Feb 2017

Bartolome C

very good

Very clean, small swimming pool, but still ok. It's one km to beautiful Nai Yang beach, and close to the airport

Partner

8/10

Excellent

16 Feb 2017

David

Clean, simple, & close to the airport

A nice, but basic & somewhat spartan hotel for a one night airport layover. The pool was a nice added amenity, as was the nearby beach, close to the planes taking off & landing (30 minutes by foot to swim & watch the airplanes).

Family

4/10

Poor

13 Feb 2017

Adz

Old hotel. However, close to the airport.

Old motel. However, it's ok for one night stay if you have an early flight. Very close to the airport

4/10

Poor

12 Feb 2017

kay

Needs love

We didn't actually stay here. We had booked another hotel (Pixel Hostel) but there was some confusion as to it's location and distance from the airport. The map showed it was 45 minutes from the airport. We thought we would just pay for another room closer to airport. Imagine our surprise when we found they were right next door to each other. Turned out to be a pleasant one.
We checked into the Phuket Airport Inn but moved next door to Pixel Hostel. We had paid for both.

6/10

Pleasant

08 Jan 2017

Anoesjka

Quick recovery stay

It was a nice stay although we just checked in for the night to be able to be close to the airport for our early flight the next morning. Friendly staff with quick check in, great if airport is your next destination.

Partner

4/10

Poor

19 Dec 2016

max

Avoid unless waiting for a plane

Horrible staff horrible bed inadequate hot water heater horrible tv horrible area but close to airport that sums it up

2/10

Poor

18 Dec 2016

max

14 hours too long

Unless you just need a cheap place to loiter while waiting for a flight, don't stay here. The only thing positive I can say is it is close to the airport. But if you are from English speaking country don't expect to watch television while you are waiting because there wasn't anything in English to watch. Staff was totally indifferent and that is rare.

8/10

Excellent

21 Nov 2016

Verified traveler

Perfect for overnight transit

Free airport pickip, simple yet clean and comfortable room.

4/10

Poor

26 Oct 2016

Verified traveler

Very close to Airport, but bad Air Conditioner.

For only twenty six U.S. dollars it was a great deal and convenient to the airport since we arrived at 1am and needed to wait around to be picked up by shuttle to go to a port then off to an island. So we didn't want to sit in the airport for 8 hours. If the AC had worked it would have been fine. I never told my wife because she might have freaked out, but I saw a rat running in front of the hotel in the morning. I recommend trying one of the other nearby hotels in that price range. Any of the hotels that are relatively near the airport will not take long to get back and forth. One good thing about this one was the shuttle was included. Only a few do that. At the others a taxi will cost you about ten dollars USD but no more. That's one way. I would try one of the other ones with the shuttle included.

Family

2/10

Poor

10 Oct 2016

Melissa

Horrible nights sleep--- rather stay in hostel

Terrible customer service. I got in on a late flight and was told I'd get picked up (the hotel is half a mile from airport and included in hotel price). They didn't pick me up so I walked. When I came in they didn't even see apologetic and I felt I was intruding on their space. The wifi didn't work and when I came back down to tell them, they yelled at me.

8/10

Excellent

30 Aug 2016

GLEN. SNAG

Very convenient

The place was clean n tidy I arrived 1am and awoke staff ini lobby
I call that excellent service in Thailand
There was nothing I could fault
And if u looking for a great feed am!
50 m to right ( opposite side )neAr overhead road ( huge )sign. PHUKET , excellent Buffett

6/10

Pleasant

03 Aug 2016

Verified traveler

Convientent

Had a goodnight sleep quiet location and if ever in Phuket and flying out early morning would definitely consider staying again.

2/10

Poor

30 May 2016

Martin

Door didn't lock,balcony doors wouldn't lock,air conditioning leaking badly,
Couldn't leave the room.
Very close to the airport for early flight

Partner

8/10

Excellent

16 May 2016

Allen

Very clean and conveniently near the airport.

Just needed a quick 1 night stopover due to a plane delay.Suited our needs perfectly.

2/10

Poor

02 May 2016

Verified traveler

Would not recommend this place to anybody

Stayed there for 1 night, because my travel againt recommend to have Plan B just in case my plane would be late. Exactly what happened, my flight was delayed and was happy to have a place 5mins away from the airpor to sleep for a few hours. When I got to the hotel wasn't exactly what I was expecting. Very girly barthroom with shower. Stuff barely speaks English, hard to communicate. I booked my room online and they tried to charge my cash as well. Overall the place was ok but I wouldn't recommend it to any of my friends.

4/10

Poor

03 Apr 2016

Ayesha Bibi

Airport inn

Hi

Cockroach found in the room, tv initially not working

Family

8/10

Excellent

28 Mar 2016

Verified traveler

Nice location, very close to the airport

Good place to stay for a night or 2 prior to leaving on another trip. Very close to the airport. 7 eleven right next door and local food around.

Partner

2/10

Poor

22 Feb 2016

Verified traveler

bad service.

bad service. The staff's attitude is really bad. Won't recommend this hotel to my friend.

2/10

Poor

22 Feb 2016

Verified traveler

the worst hotel

very bad hotel. There was no hot water, not clean.

10/10

Exceptional

12 Feb 2016

Crt

Extremely helpful staff, pretty rooms, good price

We got picked up and dropped off at the airport by the hotel staff, which was very nice. We didn't expect much of the rooms because of some previous hotel reviews from other customers, however, we were pleasantly surprised; the room was big, very clean and comfortable. The hotel also has a small pool where you can relax. It is a very good value for the price paid. The only thing we didn't like so much was the neighbourhood, but - we knew exactly where we were gonna stay and because of the timing of our flights it was most convenient to stay nearby the airport. And even the location wasn't such a problem, since there is the Sirinat national park only 20 min away by walking; there is a nice beach (found a few plastic bags in the water, but still acceptable) and you can get really close to the airport to see the airplanes land which was quite remarkable.

Partner

4/10

Poor

30 Jan 2016

antony

Not good

Heater is not at all working good lots of mosquito

6/10

Pleasant

15 Jan 2016

Nasan

Very close to airport. Not very convinient. Cleaning not proper. Staff very laid back.