Name: AmericInn by Wyndham Bay City
Address: 3915 Three Mile Rd, Bay City, 48706, US

10/10

Exceptional

01 Aug 2026

gregory

Like this spot

6/10

Pleasant

27 Jul 2026

Frank

Not enough toiletry supplies. Grounds were messy.

6/10

Pleasant

25 Jul 2026

Richard

The room was clean, the pool was not very clean. Dirty water to much floating hair, dead bugs. Hot tub was enjoyable. Breakfast was not very desirable.

2/10

Poor

21 Jul 2026

Marjory

We booked 2 rooms. Room #1 The first room they put us in had moldy food running down the nightstand and onto the carpeting. They moved us to another room which had broken furniture and black mold in one corner. Room #2 Also had broken furniture and didn’t have hot water. They told them to shower in a different room which was nice and had new flooring in it. Why we didn’t get updated rooms is a mystery to me. It seems there were a lot of contractors staying there. The grounds are also not maintained. When we asked for a partial refund we were told the most they could refund was $50 per stay ( we stayed 2 nights) and we needed to complain to Expedia to get that. The lobby was full of new carpeting but I didn’t see anyone doing construction. I never saw any housekeeping and the hallways were not vacuumed either. I won’t be staying here again.

Friends

10/10

Exceptional

19 Jul 2026

Michael

It was great

Family

4/10

Poor

18 Jul 2026

Charleene

Very dirty room. Blood and dirt all around the room.

Partner

8/10

Excellent

13 Jul 2026

nettie

the work truck in the lot

10/10

Exceptional

12 Jul 2026

Kiley

Great stay. Staff really friendly. Breakfast wasn’t fantastic. Great pool and hot tub.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Michael

Your staff was great, we had a little problem with our curtains but maintenance was suppose to fix it today.

Partner

8/10

Excellent

10 Jul 2026

Anjelita

They need more breakfast options.

Friends_and_family Family

4/10

Poor

08 Jul 2026

becky

The lawn was terrible and looked like it was very over grown and weed all the way around the building at least 2 feet high. The ac did. Not keep the room cool it was stuffy and too warm.
In the
Morning there were ants crawling around. When we went to check out we showed the girl picture and she said she would have the manager call. It’s been 6 days so I called again and was told manager would call me tomorrow
Which is an entire week .

Partner

10/10

Exceptional

06 Jul 2026

Sarah

Allows pets

Pet

10/10

Exceptional

05 Jul 2026

Susan

Use of hot tub was very relaxing. Families enjoyed the pool

Self

2/10

Poor

05 Jul 2026

Kelli

The first room I was given smelled like cigarettes, I was given a different room which had a puddle of water in the bathroom from the toilet leaking, there was holes on the wall from the non existent toilet paper holder, the toilet paper was placed on the bathtub, then there was a dirty razor on the bathroom counter. I wouldn’t recommend staying at this location.

Partner

2/10

Poor

05 Jul 2026

Tori

My roommate was disgusting. The walls literally had grim that rolled down the walls from a hot shower being took. The light fixture in by the sink didn't work. Missing toiletries. After I cleaned, it wasn't as disgusting.
I just experienced more for a Wyndham. Not sure. Definitely not worth $100 + on specific days. & $88 + on the other days. It lacked the cleaning attention needed in the rooms. Common areas appeared decent. The breakfast smelled great. Personally, I felt let down and cheated.
Just disappointed

Self

10/10

Exceptional

04 Jul 2026

Krissa

Good place clean and ran well

Partner

10/10

Exceptional

01 Jul 2026

Rhonda

Awesome staff at check in, super friendly and helpful!

8/10

Excellent

29 Jun 2026

Sheila

The staff was helpful and friendly. The hot tub was good as well as the pool, but there were too many children around to enjoy using them each day. Breakfast had limited items during the week. The weekends had more variety.

Partner

4/10

Poor

29 Jun 2026

sarah

It is very rundown. The room had a strong odor of must mixed with cleaning products. It did not smell “clean”
The staff told me they’re aware of concerns and working on renovations. I know I gamble when I stay at cheap hotels but this was the worst. Bathroom towel had holes in it. Greasy smear marks on the furniture. Stains and visible splatter marks. I didn’t know they allowed pets but I heard a large dog barking a room near me.

Self

6/10

Pleasant

29 Jun 2026

Elizabeth

They said breakfast would be available at 6 AM and we were taking off early to go fishing. The one person working behind the desk didn't even show up until after 6 AM to start setting up, and then complained when he had to check us out at the same time he was setting up. So we paid for one of the amenities we booked this place for and didn't get it. We'll stay somewhere else when we come in for fishing next year.

Family

6/10

Pleasant

28 Jun 2026

Sherry

In process of remodeling. Carpet in room felt dirty to barefoot but had not been replaced yet.

Partner

2/10

Poor

26 Jun 2026

Reenie

No juice for the kids at breakfast, when asked the desk attendant replied that he had no juice the machine is broke. The room smelled terrible and my granddaughter said her pillow smelled like pee.

Family_with_children

4/10

Poor

24 Jun 2026

Gina

We had a terrible night. Someone in the room on top of us. I am not sure what they were doing. It sounded like someone was tied up. I reported it twice to the attendant. It happened all night. It gave me chills to think it might have been a child..

Partner

6/10

Pleasant

24 Jun 2026

Mario

Great place to stay. Too many dogs accepted

Partner

4/10

Poor

24 Jun 2026

Alecia

Staff was nice and helpful. The room, however, was dirty. The carpet looked like it hadn’t been vacuumed, the wall decor was full of questionable fluids and looked disgusting, and the beds did not have a welcoming appearance- looked like they were made in a hurry, and I found hair on the sheets/pillowcases. The tub was also very dirty and stained black. On top of everything, as we were trying to sleep, there were people running up and down the halls at around 12-1am sounding like they were stomping full force.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Jeff

This was the most disgusting hotel I have ever stayed at. Other guests we spoke to were equally disgusted by the unclean property and the terrible smell.

Friends_and_family Family

4/10

Poor

16 Jun 2026

paige

Upon checking in, we were good,
But the light above the sink flickered and the front staff came in & looked at it and then never did anything. The fan in the shower area was very loud and noisy.. there was a smell in the room that wasn’t pleasant. No turn down service (no biggie) and breakfast was just 1/10.. don’t recommend this place. Only stayed since it was close to where I needed to be.

Partner

2/10

Poor

14 Jun 2026

Keith

Trash can out front overflowed for entire stay. Cobwebs above the window in room, sink in room did not work and drain in shower a joke. Fingernails on pool area and Band-Aid in hot tub. No milk at breakfast and orange juice did not work. Would not stay again.

Family_with_children

6/10

Pleasant

13 Jun 2026

Darren

Staff was pleasant at check in. Overall condition of property was showing signs of wear. Cleanliness was two being generous. We did not use pool or have breakfast.

Partner

4/10

Poor

10 Jun 2026

Bonnie

The room smelled like cigar, the hot tub was slimy. The pool was ok. The breakfast only had waffles and cereal no hot choices.

Family_with_children

2/10

Poor

05 Jun 2026

Natalie

First room not even clean bed unmade door open, second room dirty sheets trash in pullout stained sheets we left and ended up not staying g

Friends_and_family Family

2/10

Poor

31 May 2026

Doug

We checked in and went to our room and went right back down to the front desk for a refund and went somewhere else

Family_with_children

8/10

Excellent

31 May 2026

Barbara

Nice and clean room, enough space to move around. We would stay again.

Partner

8/10

Excellent

28 May 2026

Cherie

The only complaint I have is the room was not cleaned well. But the staff were amazing and helpful. Breakfast was good. Nice and quiet

Self

8/10

Excellent

27 May 2026

Thomas

As exoected,good value close to the freeway.

Self

10/10

Exceptional

27 May 2026

Jeanna

This property was probably the best hotel that I have stayed at in a very long time. It smelled so good. Everywhere the room, the lobby, everywhere. I was from very far out of town and the guy at the desk was helping me with places to go and things to see. They had an amazing indoor heated pool and hot tub. The bed was super comfortable. I unfortunately did not wake up early enough to even look into breakfast so I cannot comment on that. But it was overall a wonderful experience.

Self

2/10

Poor

26 May 2026

Brittany

There was no hot water at all even after running it for over 10 mins which sucked when I had a procedure I couldn’t even shower for. We found multiple spider and other little bugs in the room.

Partner

10/10

Exceptional

21 May 2026

Diane

The property was clean and well lite.
My room was clean but my shower/ tub wasn't. (Dried strands of hair on shower wall).
Manager was welcoming, polite, pleasant and helpful. Didn't see or interact with other staff.
Will stay there again.
Convenient location.

Self

10/10

Exceptional

14 May 2026

Mary

No protein for breakfast. Just waffles cereal bagels toast. Room wasn't very fresh and lots of dirty corners. Food was still in the fridge. Pool was ok not many towels suggest bringing your own. Pool is peeling but clean. No elevators so if you have luggage I suggest requesting 1st floor upon arrival. Staff is absolutely friendly.

Self

6/10

Pleasant

11 May 2026

Brianna

Staff was nice! Room was a little messy when we checked in but manageable.

6/10

Pleasant

10 May 2026

Avery

Hotel was fine, the bathtub was a little dirty.

Friends_and_family Family

10/10

Exceptional

04 May 2026

aubre

Lovely stay!

Family_with_children

10/10

Exceptional

03 May 2026

Matt

Front desk staff are more than nice and Make sure you will have a good stay. Best property in the area for rate by far

10/10

Exceptional

30 Apr 2026

Jacqueline

The room and staff were great. The breakfast was so-so, but not the main reason for choosing to stay there; it was the pool. The pool and hot tub were perfect in every way. The temperature, cleanliness, and size were above and beyond anything we have experienced in recent years.

Self

10/10

Exceptional

27 Apr 2026

s

Clean and nice

6/10

Pleasant

26 Apr 2026

Nicole

Staff was very friendly. Room was a little gross...there were hair balls on floor in the main area, sheets had some stains and hairs scattered on the fitted sheets on both beds. We chose to sleep on top of the regular sheets and just used the top blanket for cover. The shower didn't drain well and the tub floor was dirty.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

eva

Very nice staff

8/10

Excellent

22 Apr 2026

Joann

Left way early..room needs a better vaccum job is all. I used to clean motels ..didn't move v furniture b to vaccum. Other than that good

Friends_and_family Family

2/10

Poor

20 Apr 2026

Tina

The toilet clogged no hot water fridge not working burn marks in sheet. Then door latch broke had to switch rooms.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Kimberly

We arrived at the hotel at 11 o’clock at night! Was greeted by a nice young man that showed us to our room! The room smelled of tobacco and other smells like burnt oil in the kitchen. We were in the room for two minutes and had to return to the desk and ask for a refund and leave the hotel. I booked through hotel.com, and they are working now to refund my prepaid money! The hotel looked nothing like the photos so our recommendation to hotel.com was to update their site. Do not use this hotel. Unless cleanliness, environment, freshness, and smells, do not matter to you! Definitely thumbs down!!

Partner

2/10

Poor

19 Apr 2026

Chris

First room didnt have sheets on the beds or anything. Second room absolutely reeked of cigarettes and had hairs and stains all over the bedding, along with red stains all over the carpet (dont even want to know). Shower was filthy with stained curtains and hair all over. Parking lot is filthy and pretty sketchy at night. The reviews and pictures of this place are extremely misleading

Friends

4/10

Poor

11 Apr 2026

Rose

Clean beds, could drown in hot tub, bubbles so high. Bar to get in pool loose, almost fell. Kids getting swimming lessons?!

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Misty

Hot tub was not filled all the way and the chlorine burned our eyes. The waffle makers need to be updated because even with spray the waffles stuck. There were oranges, apples, waffles, milk, coffee, cereal, muffins and raisin bagels and toast. No eggs, sausage or bacon.. there was some oatmeal and juices too.. overall we did like staying tho. The kids enjoyed the pool

Family_with_children

6/10

Pleasant

31 Mar 2026

Christina

The staff was friendly but our toilet was dirty and bathroom amenities were lacking. Room seemed fine after seeing the toilet it made us wonder what else they over looked. Bed was comfortable.

Friends_and_family Friends

8/10

Excellent

22 Mar 2026

Mike

Clean room, friendly staff, breakfast was just OK. Didn’t have a pet.

Self

10/10

Exceptional

20 Mar 2026

K.

Staff is the best

10/10

Exceptional

19 Mar 2026

tania

Welcome to pets. Very nice place of the freeway. Nice staff.

Family_with_children

2/10

Poor

16 Mar 2026

Trenda

The shower curtain head hair all over it. The bed sheets, head stains and pubic hairs all over them. When I went downstairs to get new sheets for the bedding and a new blanket. He gave me Queen size went back down again. The K these are the wrong size. He gave me Queen size again. So I had to rig up 2 top. Sheets on the bottom because I needed to sleep. No blanket, because apparently there were no other blankets

Partner

6/10

Pleasant

09 Mar 2026

Donna

Clean room. Noisy. Hot tub was warm not hot.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Mary

Easy in and out.

Self

2/10

Poor

08 Mar 2026

Ashley

The hotel itself wasnt awful. We got there on a friday, all was fine until about 11pm when all of the other rooms around us who apparently knew eachother started yelling at eachother, slamming doors non stop, all while my kids are asleep. I politely asked them to please just quiet down a bit and please stop slamming doors. They were respsectful so i thought. About 2p minutes later right back to it, i went to the front desk at about 12:30 and told them this was ridiculous, so at 12:30 in the morning we were switched rooms. I had to carry the kids to a new room just to be put next to a couple arguing. The guy at the front desk was wonderful and he wdnt to their room to quiet them down, he even offered a refund for our stay. If i actually get it who knows. I definitely wont be back either way.

10/10

Exceptional

07 Mar 2026

Kevin

The room was large. They accommodated the dog. Staff was friendly. It was clean. The pool was nice.

Pet

10/10

Exceptional

02 Mar 2026

Viviana

Great place

10/10

Exceptional

02 Mar 2026

Angel

Great place

10/10

Exceptional

28 Feb 2026

JOSE ENRIQUE

Very good

2/10

Poor

28 Feb 2026

Tierra

The staff was completely rude. The room was disgusting! Animals shouldn’t stay here. The bedding was dirty and the bed was made with dirty sheets. The bathtub was filthy! There was no toilet paper in the bathroom. The floors weren’t swept and there were crumbs everywhere! There tv stand was falling apart and water damage at the bottom. It was the worst room Ive ever been to! Was offered another room that was equally filthy and smelled like old cigarettes! NEVER AGAIN!

Family_with_children

10/10

Exceptional

24 Feb 2026

Richard

Paul and his staff were amazing pool & hot tub were super warm definitely worth the money super clean great environment

Family_with_children

10/10

Exceptional

24 Feb 2026

sara

I love this hotel never disappoints

10/10

Exceptional

21 Feb 2026

Blair

Yes

Self

2/10

Poor

21 Feb 2026

Garrett

The whole premises was dirty staff was great we did not stay we left do ti cleanliness issues

6/10

Pleasant

15 Feb 2026

Zach

Room was decent, found a little trash left in room . Hotel Was a little dated and in need of some maintenance but overall was a decent place to stay .

Leisure Partner

8/10

Excellent

14 Feb 2026

Richard

continental was minimal

Business Self

8/10

Excellent

13 Feb 2026

Karen

The staff was very nice. Breakfast was OK. The heater in the room worked well

8/10

Excellent

07 Feb 2026

Nancy

Friendly and helpful staff.

Self

10/10

Exceptional

01 Feb 2026

Katasha

Great services

Leisure Self

8/10

Excellent

25 Jan 2026

Steve

Excellent service, especially when switching rooms.

Friends_and_family Family

4/10

Poor

12 Jan 2026

Julie

It took 10 minutes to get hot water in the shower. There was no tray to hold the coffee for the coffee maker in the room, no coffee in the lobby, and no one at the desk. There was only a sign with a number to call for assistance. I won’t be back.

6/10

Pleasant

11 Jan 2026

Ashley

The beds are not comfy and there is no house keeping the hot tub didn’t even work

6/10

Pleasant

05 Jan 2026

Angela

We stayed for 8 days and housekeeping only came 2 times the whole time, the hot tub smelled like mold and was green. Bread box where the bagels and bread are smelled really bad. Was ok but wouldn’t book again.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Robert

Very quick

8/10

Excellent

04 Jan 2026

Sally

Clean room, comfy bed, quiet. Breakfast was minimal.

Business_and_leisure Self

2/10

Poor

31 Dec 2025

Jean

This motel is filthy, run down, smells terrible, the parking lot is lettered with cigarette butts, all the windows are smeary like they were cleaned with a dirty rag

Partner

6/10

Pleasant

30 Dec 2025

GERALD

While the interior has an arm cozy feel, it doesn’t take long before you notice the lack of care given to the property. A used pizza box sat outside a room for our entire stay, there weren’t any towels for the pool area because they hadn’t gotten around to washing them, and the breakfast offerings were minimal. The staff was friendly, but the overall experience was below average.

Leisure Family

8/10

Excellent

27 Dec 2025

Marianna

It was nice and affordable. Only bad thing was chipping in pool floor but wasn’t gross.

Leisure Family

6/10

Pleasant

26 Dec 2025

Melissa

The parking was good. We stayed here a few years ago and were pleased then but it has gone downhill. Breakfast had no fruit, no yogurt, no eggs. Just had waffles, bagels and cereal. Room had cobwebs by ceiling and red stains on the carpet (pizza sauce or blood?). Pillows were flat and uncomfortable.

Partner

4/10

Poor

26 Dec 2025

Cory

Pull out bead sheet had blood an garbage on it, limited amount of towels to the point they said they didn’t have anymore to my some I had to go an ask an still took awhile to get any.

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Kimberly

Good swimming and slept good

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

Brett

Our bedroom furniture had a lot of damage… Which is concerning because at the end of the trip I do not want to be accused of doing damage. My son and I were hardly in the hotel. The staff were very nice and helpful. The place itself showed cleared signs of its age and for the cost we could’ve stayed somewhere nicer.

Leisure Family

8/10

Excellent

16 Dec 2025

Marion

Very clean. Very friendly.

8/10

Excellent

13 Dec 2025

Billie

Friendly, clean and quiet!

Leisure

6/10

Pleasant

10 Dec 2025

Teresa

The room was being remodeled. So there was no hot water in our room. Sink or shower. There were light switch covers missing. Bed was comfy.

Business_and_leisure Friends

10/10

Exceptional

06 Dec 2025

Dave

Nice pool area with hot tub.
Bed was comfortable and room was clean. Staff was friendly.

It would be nice to have at least one USB port in the room to charge phones.

Leisure Partner

2/10

Poor

01 Dec 2025

Deanna

The young girl working the front desk was AWFUL so rude. She acted put out when asked for a blanket for our fold out bed, handed me a sheet and said she didn’t have one. The hotel was not full, she was just put out doing her job. Spoke to the manager in the morning and was basically ignored, not even an apology.

Leisure Family

10/10

Exceptional

29 Nov 2025

Mesha

I was completely satisfied with my stay.

Partner

2/10

Poor

29 Nov 2025

tina

If you’re looking for a non-ADA compliant hotel this is your one. They do not have an elevator when you ask for a room on the first floor they tell you that they are completely full and there’s nothing they only have the second floor. The three days or technically two we came home early because the hotel was that bad and the storm was coming in. We asked to have one on the first floor and she told us they were full, the whole time we were there was less than 15 cars in the parking lot. So how they were full I am unsure, but they were not willing to move us to our first floor when myself just had surgery and my husband is unable to do stairs. They did not care there was no oh let me see if there’s something we can do nothing. We were supposed to have a room that fit six people that is what I requested and I ended up with a room that slept four and I had to buy an air mattress for my daughter to sleep on because they had nothing else that we could get from them for her to sleep on.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2025

Lynn

The room and the hotel where not very clean the check in guy almost charged me twice but I made him look to see I paid but I feel he should have know that looking at the reservation

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Clyde

Yes Yes Yes

Partner

10/10

Exceptional

21 Nov 2025

Krissa

Room was very nice. Had the hot tub suite.

8/10

Excellent

19 Nov 2025

Alex

Staff was very nice! Checked in very quickly

Friends_and_family Family

2/10

Poor

19 Nov 2025

Chasity

We arrived in the evening & I was given a key after check in only to have someone already in the room freaking out when I attempted to enter. Somehow they double booked and had no rooms available.they felt were sufficient for us to stay in. We ended up having to rearrange our trip plans & find another place to stay.

Partner