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Comfort Inn Bay City - Riverfront

Bay City - MI · United States

501 Saginaw StreetView location

8.4/10Excellent1,005 Reviews
Cleanliness8.4/108.4
Service9.0/109.0
Comfort8.8/108.8
Condition8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Bay City - Riverfront

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Comfort Inn Bay City - Riverfront hotel in Bay City, MI located just east of Veterans Memorial Bridge will get you rested and ready for anything.

Out location off Interstate 75 is near a variety of restaurants, pubs, antique shops and attractions like the Saginaw River, State Theater, Bay County Historical Museum and Delta College Planetarium. Amenities include free hot breakfast, free WiFi, an indoor heated pool, business center, meeting room and fitness center.

Room amenities include HDTVs, coffee makers, desks with ergonomic chairs, microwaves, refrigerators and more. Earn rewards with every stay with our Choice Privileges Rewards program.

Read more about this hotelShow less

A stay at Comfort Inn Bay City - Riverfront places you in the heart of Bay City, steps from Bay County Historical Society and 4 minutes by foot from Wenonah Park. This hotel is 0.3 mi (0.4 km) from Delta College Planetarium and 0.3 mi (0.5 km) from Friendship Shell.

Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided on request. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Bay County Historical Society 0.3 km / 0.2 mi
Wenonah Park 0.4 km / 0.2 mi
Friendship Shell 0.4 km / 0.3 mi
Delta College Planetarium 0.5 km / 0.3 mi
Birney Park 0.5 km / 0.3 mi
Alice and Jack Wirt Public Library 0.6 km / 0.4 mi
Veterans Memorial Park 0.9 km / 0.5 mi
Buoy 18 Miniature Golf 1.3 km / 0.8 mi
Bay County Community Center 1.6 km / 1 mi
Sage Branch Library 1.7 km / 1 mi
Nate Doan Park 1.8 km / 1.1 mi
McLaren Bay Region : Bay Haven Chemical Dependency 2.4 km / 1.5 mi
Riverwalk Pier 2.4 km / 1.5 mi
Bay City Infinity Skate Park 2.4 km / 1.5 mi
McLaren Bay Region 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 99
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Airport Shuttle
  • Laundry service
  • Fireplace
  • Hotel safe
  • Lift access
  • Gym
  • Newspapers
Show 18 more facilities & services
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Game roomExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • FitnessExtra charge
  • Horse riding
  • GolfExtra charge
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 45 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Comfort Inn Bay City - Riverfront

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 12 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Comfort Inn Bay City - Riverfront

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wake-up service
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 44 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Comfort Inn Bay City - Riverfront

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Microwave
    • Fridge
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 8 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Comfort Inn Bay City - Riverfront

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Hairdryer
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 44 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Comfort Inn Bay City - Riverfront

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Wake-up service
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Comfort Inn Bay City - Riverfront

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 45 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Comfort Inn Bay City - Riverfront

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Fridge
    • Microwave
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Bay City - Riverfront

8.4
Excellent
1,005 Reviews
Cleanliness
8.4 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
danel
Decent place to stay but the bathroom smelled like sewer really bad we had to keep the door closed
10/10
Exceptional
25 Jul 2026
Paula
Staff was super nice and friendly. Really great place to stay. There was a bit of a smokey smell because there was carpet all over.
10/10
Exceptional
22 Jul 2026
Billie
Lovely facitity, near River Walk, shops and restaurants. Staff was friendly and helpful. Beds were comfy and BONUS for pillows being just right. Shower pressure, good! Decent breakfast to start the day. I'd stay again.
Friends
6/10
Pleasant
20 Jul 2026
Carrie
Breakfast staff, the breakfast ambassador was great. Very friendly and kept food stocked. Her fill in on her day off. Not so good
Rarely was anyone at the front desk. Calls went to a message machine. Two nights in a row ZERO parking. Had to wait until staff left their shift and 2nd night had to create one.
Didn’t clean our room the second day, our do not disturb sign was not on. Then when they finally did it. Very minimal.
Partner
10/10
Exceptional
19 Jul 2026
Steven
The room was clean. Breakfast was the usual. Coffee was good and available all day. I think the location was great as it was within walking distance to many restaurants downtown. We were able to park our motorcycles under the awning. Walked to a nearby cigar lounge. I would recommend and return. Good value.
Friends_and_family Friends
8/10
Excellent
19 Jul 2026
Ashley
Clean. Bed were comfortable
Friends
10/10
Exceptional
16 Jul 2026
Eric
Very good, clean room and helpful staff
Friends
6/10
Pleasant
14 Jul 2026
Stephen
adasdasdasdasdadadasadadasdadad
8/10
Excellent
14 Jul 2026
Phil
Lock was broken on our door to the room, asked us if it was ok to leave the latch to keep the door open when we left our room. We told them no way. They ended up making things right by giving us a suite for the night.
10/10
Exceptional
11 Jul 2026
Sara
Great stay for the price. Clean, central.
Partner
6/10
Pleasant
10 Jul 2026
Larry
Fixtures and especially the carpeting are showing it's age. Parking lot is not big enough to accommodate all guests vehicles. I had to park out on the street one night.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Bryan
Very clean rooms and the staff very friendly. Great location to watch the Bay City Fireworks
8/10
Excellent
03 Jul 2026
Vicki
Air was working efficiently. Employee working the breakfast was helpful and very friendly.
Partner
10/10
Exceptional
03 Jul 2026
Connie
Excellent stay as always!
Partner
10/10
Exceptional
02 Jul 2026
Daniel
Air conditioning was so refreshing when it was 97° out!! The room was very clean and comfortable. Thank you!
Partner
6/10
Pleasant
29 Jun 2026
Larry
Hotel and rooms showing some wear especially the carpeting. Drains in bathroom sink and tub were very slow. Not enough parking spaces in parking lot for all guests; had to park out on the street one night. Daughters room had a musty smell and carpet looked dirty. Will probably stay at another place next time I am in town
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Charlean
staff was really great, and nice, the pool area was clean and very nice, rooms were clean, a little dated and needs a few repairs to the bottom of the doors, but overall a very nice place.
Partner
10/10
Exceptional
28 Jun 2026
Britt
Flooring (carpet) is not good. It looks dirty. That is my only complaint.
You should give Amy a bonus and then a big raise.
She seems to wear a few hats. She seems alway happy and seems to love her job. The perfect employee. I might struggle to steal her from you to work my front desk at my mortgage company…:)
10/10
Exceptional
28 Jun 2026
ROSE
Very nice
4/10
Poor
28 Jun 2026
William
kitchen faucet falling off, tv, no local stations, mostly old shows, needs total up dating
front staff good, room with a view of a wall (both windows) sticky stuff on end table,
pillows very small, breakfast ran out of scrambled eggs, no staff to help out, with many peoples waiting, cooler only had 4 yogurts, no much else
Partner
10/10
Exceptional
27 Jun 2026
Steven
Getting in and out of the property is a challenge but not impossible!
6/10
Pleasant
23 Jun 2026
Fiona
The hotel was nice enough. It was clean, although showing signs of age. The breakfast was good, and the staff serving it were cheerful and friendly. John, a maintenance man, came and fixed the bathroom door for us. It didn't work right and locked us in the bathroom. He was very nice and did a great job. Our issue was that on the second night of our stay some middle/high school kids were knocking on our doors and running away. We reported it to the front desk. It happened several times but none of us or the staff managed to catch them at it, although we did see the likely culprits in the hallway, just didn't see them actually knocking on our doors. My daughter has a service dog, and is disabled. Every knock on the door unsettled them both. Consequently we didn't get an sleep until past 1am. At midnight, the staff at the front desk changed. When I went to the desk after midnight, the staff didn't know anything about the issues we'd reported before midnight - no info seems to have been passed between the staff when the shift changed. Also, there are cameras in the hallways. It makes no sense that the night staff cannot access the data from the cameras (other than the front desk area). Overall the staff were nice and as helpful as they could be, within the limitations on them. I would stay there again, but I think there needs to be better use of the cameras if an issue occurs.
Family_with_children
10/10
Exceptional
22 Jun 2026
Tanya
Clean room, delicious breakfast, air conditioning was great!

Pool area was our favorite! Super clean and it stood out compared to other hotel pools we've been at lately

The lobby was great to unwind and teach our boy how to play euchre :) I even got some work done at their lobby conference table that had a plug for my phone and laptop

Marcy, from breakfast, was so sweet and went above and beyond to make our breakfast time pleasant - always busy cleaning and making sure food was stocked - we all gave the food quality a high 9/10...don't forget to tip hotel breakfast people :)

John was the pool guy, and was also always staying busy! Super kind and helpful, and we saw him multiple times tending to the pool area - which was very clean, comfortable, and amazing to sit around at the end of a long day at our son's lacrosse tournament

Great location!
So many beautiful buildings and fantastic restaurants/pubs within walking distance - we will be back at this property just to tour hopefully this year yet!

Thank you for a wonderful stay away from home :)
Family_with_children
8/10
Excellent
21 Jun 2026
Penny
The rooms smelled damp, the air smelled musty and did not get very cold The water barely hot when showering. Breakfast was good. Staff was wonderful.
Friends_and_family Family
6/10
Pleasant
15 Jun 2026
julie
Hotel had weird entrance but it was clean and good location. Not really a riverfront property but close to downtown activities. elevator was tight for luggage rack.
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
Mary
The location is convenient. The room had issues with bathroom, toilet can continually the shower had a very slow drain that left tub dirty. Our room faced the street had a lot of traffic noise.
Family
6/10
Pleasant
14 Jun 2026
Carolyn
This hotel really needs updated. The bathroom is very small and you have no room between the door and toilet. The elevator is so slow and can’t fit more than two people with luggage. We also had issues with our cards not working half the time which didn’t make sense.
Partner
2/10
Poor
14 Jun 2026
Anita
I accidentally did not see the nonrefundable at the beginning of the reservation and my account got drafted. Called property but they wouldn't refund. But our trip got delayed a month out. Lost $200 for nothing
8/10
Excellent
08 Jun 2026
Carl
Had a nice, quiet, clean room at a very reasonable price. Breakfast food was lukewarm at best, quite disappointing.
Family
10/10
Exceptional
08 Jun 2026
Clifford
Check in was very easy
Self
8/10
Excellent
08 Jun 2026
Lisa
The carpet really needs something done with it. Other then that, room clean, breakfast the usual stuff (but good), and staff was helpful. Would stay again.
Partner
2/10
Poor
06 Jun 2026
Seth
Bed bugs. Offered no refund for the property, we did not stay here due to bed bugs being reported.
Family_with_children
10/10
Exceptional
04 Jun 2026
Kelly
The rooms were comfortable and the staff was friendly and helpful. The location was great.
Family
8/10
Excellent
27 May 2026
Tobias
Nice
Self
2/10
Poor
27 May 2026
Justin
Will not go back, worst experience ever
8/10
Excellent
22 May 2026
Stephanie
The staff was very helpful upon check in and throughout the stay. The room was clean and despite the up and down of the MI spring, the ac does keep up.
Self
6/10
Pleasant
13 May 2026
Joseph
Many things at this hotel were subpar. The most upsetting issue was that we paid extra for a riverfront view, only to have a semi trailer blocking most of it. The bathroom also had several areas where the paint was peeling, and the tub was not clean upon arrival. Overall, the property is in need of some TLC and better upkeep.
6/10
Pleasant
10 May 2026
Scott
Had to go to front desk for a tv guide none in the room I had to take pajamas off . Then I had to go down a second time to tell them the remote volume did not work and could not do any thing about it . For the price I will stay somewhere else next time when we stay in bay city .
Partner
8/10
Excellent
02 May 2026
Julie
Good breakfast. Hot meat and eggs rotate daily; waffle iron, the usual fruit, yogurt, cereal.
Nice to have lemon water available 24/7 in lobby.
Friends
6/10
Pleasant
30 Apr 2026
Wayne
Nice clean rooms every time. The entire staff are friendly and mostly helpful. I asked to have my room serviced with towels and toiletries, but was never cleaned or freshened up, for five day stay. Parking was for the weekend too.
Family
10/10
Exceptional
26 Apr 2026
Jacquelyn
Comfy and clean beds. Decent tv and nice bathroom. Water pressure and AC worked well!
Only thing that could have went better was parking lot was full after we got back to our room at 10pm. Had to park on side of hotel.
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
Michelle
The tub in our room did not drain properly it was like taking a bath and shower at same time. Only 1 roll of toilet paper in bathroom, glad we didnt need another one. Could not park in the parking lot because there were trucks and trailers taking spots so had to park on side street and walk around building to enter. Not at all what I expected for the price I paid.
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
justice
Staff was super friendly, breakfast was yummy!
Family_with_children
10/10
Exceptional
15 Apr 2026
Barbara
Great location in walking distance to restaurants and shops
Self
10/10
Exceptional
12 Apr 2026
Stephen
Staff were very accommodating and helpful
10/10
Exceptional
12 Apr 2026
John

Everything was as expected. Breakfast was excellent. Person preparing breakfast was very cordial and attentive.
Partner
10/10
Exceptional
06 Apr 2026
Ashley
Perfect
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Jacob
Friendly staff
Self
10/10
Exceptional
05 Apr 2026
Dan
👍
Family
10/10
Exceptional
31 Mar 2026
Jeseca
Breakfrast is great the pool is okay bathrooms are super tight
Partner
10/10
Exceptional
29 Mar 2026
Bobbi
Great
Partner
10/10
Exceptional
24 Mar 2026
Mary
We enjoyed our stay, staff was wonderful this will be our new spot to stay when we travel to Bay City!
10/10
Exceptional
24 Mar 2026
Ashley
Love this hotel
10/10
Exceptional
22 Mar 2026
Mickayla
Clean room. Staff was very friendly in the morning but guy at check in was not as friendly. Overall a great stay for the price.
10/10
Exceptional
18 Mar 2026
Ashley
Love this hotel
Friends_and_family Family
8/10
Excellent
16 Mar 2026
Paul
Staff was very friendly. Building could use some upgrades. Overall very nice stay
Partner
8/10
Excellent
15 Mar 2026
Nicole
The room was nice, some serious stains on the carpet but looked relatively clean otherwise.
Only one receptionist at check-in on a pretty busy weekend so we waited in line for awhile but the lady was very very nice!
Pool was okay but we were bummed there was no hot tub! Must have missed that bit in the description but that's on me.
Overall a decent stay for one night, and would likely stay again if we needed to.
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Olga
Everything was great, I did have difficulty trying to use the business center. Could not get the computer working. But overall good experience.
2/10
Poor
01 Mar 2026
Trista
No wifi, no pool heater, and dirty. Staff is very pleasant, though.
Friends_and_family Friends
6/10
Pleasant
01 Mar 2026
Melissa
Dirty
4/10
Poor
26 Feb 2026
Deborah
Room,
2/10
Poor
23 Feb 2026
Timothy
Room was disgusting. Smell being forced into bathroom vent was putrid!! Sheets dirty, bed dirty, i believe we found dried puke on night stand!! Had to ask for vacuum because floor was so bad upon check in. Definitely didn't want my family walking around on that.
2/10
Poor
23 Feb 2026
Linden
Was Treated by the stay horrendous...The girls name was Tiffany which she stated she had 20 years of experience in hotel management. Whoever trained her should be fired... I will never use Choice Hotels again.. We got to Hotel a day early and added an extra night stay which is still a nightmare. Charged me for the room and then the next day charged us for an extra day because they told us we didn't check out and check back in.. The person at the desk did not inform us that we had to do that but the next day we were informed that we would.. Very disgusted with this stay
Partner
2/10
Poor
23 Feb 2026
Lisa
No breakfast left. Juice machine broken and no juice. 2 boxes of milk available. Nothing restocked.
6/10
Pleasant
20 Feb 2026
Katherine
Front desk help sucked. They messed up my reservation upon checking. Charged my card for someone elses room. Had me checking on the very next day. Room service knocked on the door and told us we had to leave because we were there past check out. Lord behold to find out they didn't have me under my reservation. They had me under some other persons. So therefore we couldn't use the WIFI because it makes you use your last name and the room number well that wasn't working because we weren't even checked in under my name. I went and asked why I got charged the man at the front kept saying I didn't I only got charged the $50 the other was already charged to my card. I kept telling
10/10
Exceptional
18 Feb 2026
Amy
Yes and Tiffany your front desk attendant was absolutely wonderful to help us. We will definitely come stay again. Ty
Amy Griffenham
Family
8/10
Excellent
15 Feb 2026
Margaret
staff very friendly
Leisure Self
6/10
Pleasant
11 Feb 2026
Alan
The shower drain did not drain. Hair in the bathtub. Very static in the room also. The breakfast was out of most stuff by 8am. 2 bagels and few pieces of bread. No eggs... nobody tending the breakfast area.
Leisure Self
10/10
Exceptional
28 Jan 2026
John
Everything went smooth, no issues!
10/10
Exceptional
23 Jan 2026
Todd
Quick check in. Room was clean. Little smaller than modern rooms. I thought I had a 2 queen room but bed were more of a double size. Good well lit parking. Better than average breakfast for this class of hotel. Waffles, mini waffles, sausage patties, and the normal other stuff. Check in staff was good. Morning staff super friendly. Lady in breakfast area made made everyone welcome with a personal “good morning”. Only thing wrong was age of room size. Good value.
8/10
Excellent
19 Jan 2026
Markus
Clean, reasonable and convenient
Leisure Family
4/10
Poor
17 Jan 2026
Shane
The front desk was lacking in courtesy and professionalism
Business
10/10
Exceptional
17 Jan 2026
Stephanie
Nice room and very friendly staff will stay again if in the area
Leisure Partner
8/10
Excellent
04 Jan 2026
Christine
The staff was very friendly. I had a perfecyly fine stay. A little bummed there was no hot tub in the pool area. Breakfast was just fibe as well.
Business_and_leisure Self
8/10
Excellent
31 Dec 2025
Richard
The staff was courteous, the rooms clean, and overall they building appeared to be well maintained. On the negative side, the continental breakfast, which, for all practical purposes, I never known to be that great anywhere. This however, was a lack of things to eat.
Leisure Family
10/10
Exceptional
30 Dec 2025
Wayne
The hotel staff were wonderful. I felt like a guest from the time I arrived until I left. Even with terrible winter weather, the hotel floors stayed dry and clean. I’ll definitely stay again.
Leisure Partner
8/10
Excellent
28 Dec 2025
Gregory
I actually 12;20-21;2025 the room was clean, comfortable, and the staff was kind, responsive, professional, and seemed genuinely caring. I would recommend this property Highly!!!!
Business
10/10
Exceptional
27 Dec 2025
Connie
Staff was very polite and helpful. Goes above and beyond to make our stay great.
Leisure Partner
10/10
Exceptional
27 Dec 2025
Mark
Our room was clean and comfortable. The staff is friendly and competent.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Gary
I enjoyed my stay there.
10/10
Exceptional
24 Dec 2025
Todd
Decent breakfast options.
10/10
Exceptional
21 Dec 2025
Raven
Clean, accommodating, and safe.
Great employees!
Partner
10/10
Exceptional
19 Dec 2025
Sabina
Clean and good food
Leisure Partner
8/10
Excellent
18 Dec 2025
Paul
staff were fantastic had a few issues with the sink and bathtub not draining and heater cycling on and off did send maintenance to take care of the issues in the bathroom and heat issue, but the heat issue still was not operating correctly over all room was comfortable heat and ac need updated the pad on unit was worn and hard to see the functions of the buttons but I feel the staff made up for the few issues we encountered
Partner
8/10
Excellent
15 Dec 2025
Henry
Nice hotel but needs some sprucing up. Seems like it gets hard use during the summer. I paid for a riverfront view and the hotel is adjacent to the river but all you really see is the drawbridge and its vehicle ramps. Very friendly staff, eapecially the breakfast atteattendant..
Self
10/10
Exceptional
13 Dec 2025
Ryan
Room was clean
Business Self
8/10
Excellent
12 Dec 2025
Karen
Clean rooms and great anenities
6/10
Pleasant
10 Dec 2025
David
The stay overall was good. We booked this Hotel due to being advertised as Airport Shuttle to Hotel. No Shuttle there and when I called Hotel, I was told you have to request a shuttle pickup in advance. Might want to consider removing that from Expedia. To add to the issue, no uber or Lyft was running that evening. I spent 3 hours in Airport waiting on the only Taxi running to get to me. She had 2 other runs to do before getting to me. I spent a total of 5 hours in a room due to transportation issue. Breakfast was great. That earned the 3 stars.
Business Self
6/10
Pleasant
08 Dec 2025
Marcy G
Staff was great. It was fine
8/10
Excellent
07 Dec 2025
Jamie
The room was clean and comfortable.
Business
10/10
Exceptional
02 Dec 2025
Debra
It was the nicest Comfort Inn I have ever been to and so many other hotels I’ve been to and paid so much more. We definitely will frequent this hotel if we get back up this way.
8/10
Excellent
01 Dec 2025
Dawn
The room was really clean.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Natalie
A surprisingly good stay considering the affordable price for the evening of Black Friday. We willingly drove about a half hour away to save between $50 and $100 on rates in nearby towns, and the Comfort Inn was more than worth it. Pool area was inviting and clean, breakfast was standard and well-equipped with a waffle machine, eggs and breakfast ham, room was clean, bed was super comfy.

The bathroom was dilapidated and the bathroom itself was very small. We could hear our neighbor’s TV through the wall, but we turned up the fan for white noise and had a pleasant night.
Leisure Family
8/10
Excellent
29 Nov 2025
Ronald
Clean rooms,friendly staff.
Self
8/10
Excellent
26 Nov 2025
Julie
So far things went well room is clean and warm
Leisure Family
10/10
Exceptional
23 Nov 2025
Lawrence
Everything good
10/10
Exceptional
23 Nov 2025
TaKeasha
Clean, friendly staff, beds were comfortable..ill definitely book again
Leisure Family
10/10
Exceptional
16 Nov 2025
McKenna
Really great staff/pretty clean. Some dirty towels left in the room but overall great experience.
Leisure Partner
8/10
Excellent
14 Nov 2025
Daniel
Clean rooms nice and quite at night
10/10
Exceptional
14 Nov 2025
Lee
Very nice, clean updated rooms. Courteous staff from check in to check out.
Leisure Self

Location & surroundings

Comfort Inn Bay City - Riverfront
501 Saginaw Street, Bay City, United States

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Comfort Inn Bay City - Riverfront

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