Sunrise Ridge Waterfront Resort

10/10

Exceptional

09 May 2026

Kevin

Very quite and clean. Short walk to bay area by property

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Audrey

It's okay. Staffs are nice and welcoming. Room is clean but the price is a bit much.

Family_with_children

4/10

Poor

20 Apr 2026

Kelly

Found had issues with phone didn’t work to phone front desk also they don’t fill coffee pods up daily and pool was closed

Partner

6/10

Pleasant

18 Apr 2026

Linda Gail

Property was nice and clean. I did ask at desk upon arrival if I could check in early (1 and 1/2 hours). They told me room was not ready, however for a fee I could check in now (same room). Obviously room was ready but they were not willing to allow a early check in. Not a nice welcome.

Self

10/10

Exceptional

27 Mar 2026

Ann

Clean spacious room, knowledgeable friendly staff, ample self parking, walkable rocky beach, seasonal pool open hours

Family_with_children

8/10

Excellent

15 Mar 2026

Ken

Good

Partner

6/10

Pleasant

12 Jan 2026

Ye

Check out time was too early. Since the days start late during winter time, it will be nicer to have a later check out time…

Leisure Family

10/10

Exceptional

11 Jan 2026

Jeffery

New clean and always love the 2 bed townhouse

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Lisa

Room was clean, quiet and spacious. It had everything we needed and staff were friendly at the check-in desk. We found the grounds to be very dark . My only suggestion would be to upgrade the pathway lighting for safety and to make it easier to find your room at night especially in winter when it is dark by 5:00. Lovely stay otherwise.

Leisure

10/10

Exceptional

16 Nov 2025

Deanna

Welcoming staff, beautifully laid out suit with all the supplies I wanted (kitchen). Incredibly comfortable bed! Perfect location. Walkable to beach and restaurant. And even eagles sharing the property with you!

Leisure Self

8/10

Excellent

12 Nov 2025

Peter

Very clean suite. As it was our first time there after spending many years at another resort on Resort Way, an upgrade would have been a nice offer, after requesting one to entice us to be long term customers and given the off-season price.
But that aside, it is a beautiful place.

Leisure

10/10

Exceptional

29 Oct 2025

Heiko

The room was very clean

Partner

6/10

Pleasant

27 Oct 2025

Eddie

Just a couple of things, I was coming in very late and let the front desk know but they wrote down the wrong time so didn't expect me. Eventually I did get checked in. As it was a bit chilly, I asked for maintenance to check my heat as it was not working. Looks like maintenance arrived. Nothing changed the room was still cold. I let the front desk know but all they could do is offer blankets. I'd say this was not a comfortable room.

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

R. Mark

Excellent property. The beds were really comfortable. My only negative thing to say (and it’s extremely minor and not a big deal) was that they didn’t have any decaffeinated coffee. Staff was great. We really enjoyed our stay!!

Partner

8/10

Excellent

10 Oct 2025

Stephen

Staff was friendly, though didn’t see many. No phone to contact front desk, and no housekeeping came in. Upon arrival, we found that one coffee pod was punctured open, leftover used coffee and washing machine detergent were left in machines from previous visitors. No pillows for sofa bed … had to use a folded up towel since we didn’t want to walk to the reception building to get a pilllow.

Overall cleanliness was good, and suite was nice. Well stocked with necessities.

Fitness room literally felt like a sauna … we actually thought there was one in there, so use of exercise equipment was impossible.

Leisure Family

10/10

Exceptional

03 Oct 2025

Mickey

Great place, wish I stayed longer.

10/10

Exceptional

01 Oct 2025

Marjorie

Lovely, spacious, modern suite. Very comfortable.

10/10

Exceptional

22 Sep 2025

Michael

Loved walking down to the beach every morning and swimming in the ocean every night we stayed.

Leisure

10/10

Exceptional

19 Sep 2025

Nancy

Very nice resort right on the beach. Staff were helpful.

Leisure Family

6/10

Pleasant

17 Sep 2025

Mike

Room was nice, bed comfortable, no real complaints other than the construction going on outside our room. Early in the morning it was loud. They should have offered to put us on other side away from the construction.

Leisure Partner

6/10

Pleasant

15 Sep 2025

Thomas

I have mobility issues and the elevator was out of service, no one offered to help with luggage up 3 flights of stairs.

Leisure Partner

6/10

Pleasant

09 Sep 2025

Robert

Noisy mostly unsupervised kids in pool.
Room in main building close too close to pool.
Made for non-stop noise.
No restaurant on property.
Advertised as waterfront but not waterfront so is misleading.
Access to water down a gravel switchback pathway to rocky beach. At high tide beach disappears so walk through water to get to steps to access pathway.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Amber

May Long Weekend!

Decided to stay for my birthday trip and had an amazing time.
The woom was bigger and better than i was expecting.
Being as it was May long weekend, the weather was wet so it was a great added bonus of having laundry in the suite to dry my jacket!!

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Paul

Quiet

Leisure Partner

8/10

Excellent

02 Sep 2025

Verified traveler

Beautiful property

The property was beautifully landscaped. Nice path to ocean . It was nice to have a kitchen and washer and dryer in suite .
Location was very nice, with beach and pool access ,pool area bathrooms could have been cleaner .
Rooms and General area were clean and worth the value .
Staff at front desk were efficient but not overly bubby .

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Hailey

Nice and close to Parksville. There is no food here, you need to find something off property. The pad to access the parking area is hard to find in the dark and there was nothing lit around it. Very beautiful property, and excellent for star viewing near the beach.

10/10

Exceptional

21 Aug 2025

Michelle

The location is on the beach. There is not much that is within walking distance for restaurants and shops. It is a short drive to the downtown and to Qualicum Beach and to the market in Coombs. The resort is new so it is clean. The gym doesn’t open until 7:00. Coffee was sometimes ready at 6:00 but it depends on the staff. The washer an dryer in our suite was very convenient. It’s good for families with kids.

Leisure Family

10/10

Exceptional

14 Aug 2025

Justin

Family of 4 had an amazing trip kitchen was all you need and the pool was a massive hit for the kids. Walk to the beach was super easy and at low tide endless fun at the beachnin the tide pools. We will be back

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Sandra

This property was beautiful. Exceeded our expectations.

6/10

Pleasant

29 Jul 2025

Randal

Finding the room was confusing and challenging. It was not explained that there were 2 separate units behind a single door. Nor was there indication of this. Front desk was not adequately staffed, meaning multiple trips were necessary to get service.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Britnee

Cons: Check in was over an hour and a half late due to staffing shortages. No restaurant on site. Oven was missing some knobs.
Pros: beds were comfortable, pool/hot tub were clean, beach close by, staff were friendly, bbq and patio were a nice touch.

Leisure Family

10/10

Exceptional

25 Jul 2025

Aref

Mark is 5 star agent.

I have been coming to this Resort every week for months for work. I always have the best communication with Mark the agent at the resort. Very professional and. Wry helpful. I cannot say enough, everything on point. I will be back next week. Thank you Mark and thank you Sunrise Resort.

Business

10/10

Exceptional

23 Jul 2025

Yifan

Nice place to stay

10/10

Exceptional

16 Jul 2025

Clayton

Great house, spacious and well set-up. Easy access to the beach. Nice pool.

Leisure

10/10

Exceptional

15 Jul 2025

nicole

Excellent choice great area. Beautiful property. Love the pool staff and beach access

Leisure Family_with_children

8/10

Excellent

11 Jul 2025

Kimberly Ann

Loved the wood burning fireplace in the evenings!

Leisure Self

10/10

Exceptional

02 Jul 2025

Aref

Very nice resort, very friendly staff, I love staying there,

Self

10/10

Exceptional

29 Jun 2025

Leonora

Beautiful place

Leisure Family

4/10

Poor

28 Jun 2025

Allison

Nice location. Room was small, very hot and stuffy and next unit was loud and slamming doors until after midnight. Calling front desk did not help

10/10

Exceptional

17 Jun 2025

Darwyn

Property was great and staff were very nice.

8/10

Excellent

17 Jun 2025

Bruce

It was close to get to any attraction, convenient parking. The only downside was the bed was to soft to our liking.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Vincente

Wonderful!

Leisure Family

4/10

Poor

06 Jun 2025

PEIEN

When we arrived, there was a lack of clear guidance, no instructions on how to sort the garbage or any related bins or bags provided. The worst part was the unexpected power outage that ruined our evening celebration and didn’t get restored until midnight. We were also woken up at 5am by the bright sunlight streaming through the sheer curtains. Overall, it was a very disappointing experience.

Leisure Family_with_children

10/10

Exceptional

29 May 2025

Donald

One of the best properties I have ever stayed at and the best price. All appliances were new and top of the line. Highly recommend

Leisure Family

10/10

Exceptional

22 May 2025

alice

nice and clean

Family_with_children

10/10

Exceptional

19 May 2025

Erica

Went with family and friends and it was amazing

Leisure Family_with_children

10/10

Exceptional

16 May 2025

Yingchao

Nice property, very friendly staff, pet friendly.

Family

4/10

Poor

14 May 2025

J

There was no shower soap (one tiny bar left for hand washing at bathroom sink) Food left in fridge from other guests (take-out leftovers) Bathroom door didn't close. Large room windows faced the elevator area , therefore no privacy whatsoever and had to leave the blinds shut, felt very shut in. Would not stay in this room again.

Leisure Family

8/10

Excellent

08 May 2025

Jesse

Air conditioning units are loud and poorly installed

10/10

Exceptional

08 May 2025

Kristin

Staff was very helpful and friendly. Room was clean.

Business Self

6/10

Pleasant

07 May 2025

Erin

Noticed a water leak showing up on the kitchen floor. Reported it to the front desk, but they did not seem too concerned.

10/10

Exceptional

07 May 2025

Jinlu

Convenient location, friendly staff, easy and free parking. Kitchen, washer and dryer in the unit; beautiful view, close to the beach. We really enjoyed our stay and will definitely come back again next time.

Leisure Family_with_children

10/10

Exceptional

04 May 2025

Philomena

Loved the place.

Leisure Partner

4/10

Poor

22 Apr 2025

Marvin

Rooms are old and the heating system controls don't work. Air conditioning is a large box on the floor that makes noise. Room very dark

Leisure

6/10

Pleasant

21 Apr 2025

Sharlene

It was dirty and our room bas basic. The suites might be better but the room with one bed in the main building was not. No dining option on site. Mini fridge didn't work. When i left my review manager reached out with a discount for next stay..hasnt clarified what the discount is. I don't have plans to use it though. There's better places to stay.

Leisure Family

10/10

Exceptional

20 Apr 2025

Tejindar

Great resort, stayed in the townhomes and was pleasantly surprised and look forward to coming back.

Leisure Family_with_children

10/10

Exceptional

20 Apr 2025

Thavin

We had a great stay during Easter long weekend.

Leisure Family_with_children

6/10

Pleasant

20 Apr 2025

Deborah

Their is a strange musty smell to this room and the cable box in the living room doesn’t work

10/10

Exceptional

18 Apr 2025

Laurie

Comfy and cosy

Our room that we stayed in was beautiful. Decorated very nicely, very cosy. The staff were very friendly and welcoming. We will be going back. Highly recommend.

Friends_and_family Family

8/10

Excellent

17 Apr 2025

Timothy

Still in the midst of a construction area.
But construction wasnt distuptive, just a bit unsightly.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Danielle

Sunrise Ridge was amazing. Beautiful suites that have all the amenities, great location, beach was wonderful. Black Goose Inn is close and has great food. The only downfall is check out is 10 am which is very early. I wish it had been more inline with other resorts or hotels. Staff were friendly and helpful.

8/10

Excellent

13 Apr 2025

Jennifer

Always a nice place to stay when in Parksville.

6/10

Pleasant

10 Apr 2025

Paula

Great place for an overnight stop, but not so great for longer.

Business_and_leisure Partner

10/10

Exceptional

08 Apr 2025

Raouf

Everything was nice and friendly staff

2/10

Poor

07 Apr 2025

Bradley

I didn’t like that what I was shown on the 3 Party website, was definitely not what I ordered very, very disappointed

Business_and_leisure Friends

8/10

Excellent

06 Apr 2025

Eva

I enjoyed our space and looking forward to going to Parksville again!

Leisure Self

10/10

Exceptional

02 Apr 2025

Allisa

It was a dream

Leisure Family

10/10

Exceptional

28 Mar 2025

Amanda

Loved it had so much room, a real big kitchen, everything we could ever need and staff was so nice.

Leisure Friends

10/10

Exceptional

25 Mar 2025

Jeffery

Had a great weekend at the resort ! Great amenities! Great location and a over all great trip

Friends_and_family Family

4/10

Poor

25 Mar 2025

Ashton

This was my fourth stay at this property, and it was by far the worst experience I've had. I typically book a studio room, and in the past, I’ve been assigned a studio overlooking the courtyard, sometimes even with a balcony. However, this time, I was given a room that resembled a run-down motel. My windows faced the hallway, offering no privacy whatsoever, so I had to keep the blinds closed the entire stay. Even with the blinds drawn, hallway lights shone into my room all night.

To make matters worse, I later discovered what appeared to be human feces on the bathroom floor and a filthy coffee machine left by the previous guest. Additionally, the room I was given this time didn’t resemble the pictures at all, and I learned that some of these rooms don’t even have air conditioning.

This property is beautiful, and I’ve always loved staying here, which is why it’s been my go-to choice when visiting the area. But after this experience, I’ll be looking for other options next time. I think management should consider categorizing these studio rooms more accurately so guests can actually receive what they paid for—rather than a rundown, motel-style room with unclean conditions

Leisure Self

8/10

Excellent

23 Mar 2025

BINGQIAN

It’s a good experience to stay here, the room is clean and the interior is nice.The ocean view is also amazing! The only thing we felt wasn’t very good was that the bathroom was a little bit dirty and there was no extra quilt for us!

Leisure Family_with_children

8/10

Excellent

23 Mar 2025

Elaine

The room was very hot and air conditioner loud.
Didn't like the connecting outer door because the
people next to us had someone ringing the doorbell at 3.30 in the AM.
Overall I would stay here again, we really like the area.

Business_and_leisure Partner

8/10

Excellent

23 Mar 2025

Jodi

Very dirty floors

When we got to our room, the floor was dirty there was stuff all over the floor. It look like cereal, paper, dust popcorn. It hadn’t been swept or mopped at all. We went down to the desk to ask the desk clerk if we can get someone to come up and clean the floors because I couldn’t even take my shoes off. It was that dirty.

Partner

8/10

Excellent

19 Mar 2025

Chris

Was gracious enough to offer a discount when my room wasn't ready for check in.

Business Self

8/10

Excellent

16 Mar 2025

Amanda

The only thing i didn’t like about this stay was that the room was DEFINITELY not cleaned. Dried food on the drawer pulls, fridge handle, and a boat load of dust and food in the corners of the room. I cleaned it before I could sleep. Other than that it was great. No restaurant.

Leisure Self

6/10

Pleasant

16 Mar 2025

Steve

Lobby is beautiful amd my room was very spacious and clean. Parling is limited near the building I stayed in. I arrived in the evening and it was a challenge to find parking and then to locate my room. Improved signage would help. Wifi connection is lousy. Shower was fantastic. Id recommend this place, but be sure to arrive during daylight

8/10

Excellent

08 Mar 2025

arnold

Had to leave one day early due to sickness. Other than this I would go back

Leisure Partner

10/10

Exceptional

02 Mar 2025

Anja

Great place to stay!

Business Self

4/10

Poor

26 Feb 2025

anthony

Room felt like a small dark walk out basement suit on a parking lot with garbage bins as the view. Not private, shared entry , idling diesel trucks, and not restful at all unfortunately. Missed my expectations. A table to eat at (to go with the one chair) in the kitchenette was missing.
Room was not ready on arrival and waited in the lobby for 1/2 hour without the hospitality or apologies from front desk.

Leisure Self

10/10

Exceptional

25 Feb 2025

Victor

After what i thought was going to be an awkward start turned into a fantastic two week stash with complimentary upgrades to a suite. The staff were attentive and helpful at all times and i really could not have wished for a better place to stay. I will go back.

Leisure Partner

2/10

Poor

21 Feb 2025

Marty

Sad stay

Poorest communication ever from front desk

Business

10/10

Exceptional

20 Feb 2025

Emma Jane Frances

I loved my stay!

10/10

Exceptional

16 Feb 2025

Joanne

a nice little getaway- we had a studio so not very big so for a couple days it was great, but for a longer stay I would suggest a bigger space. The property was in excellent shape with snow cleared on all the walkways. trail to beach had some snow/ice but the 3 foot drop to the beach may need attention for anyone with any mobility issues. Quiet time was adhered to by other residents. Quiet, peaceful, beautiful little get away

Leisure Partner

8/10

Excellent

15 Feb 2025

Corrie

The staff are very friendly and helpful. The room was clean. The bathroom had some ceiling damage inside the shower. Overall it was good.

Leisure

8/10

Excellent

15 Feb 2025

Richard

Nice place, rooms were nice and clean, comfortable but a little noisy from the shared entry and doors opening and closing. Overall great place for the price.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Victor

Had a problem with checking in and the room when we first checked in. However after talking with Katy who was front desk supervisor we were upgraded to a suite! It was my birthday so just added to the day. I would recommend this resort to anyone, you will come back!

Leisure Partner

10/10

Exceptional

06 Feb 2025

Tamara

Great location ,good room, nice hottub outdoor area
Affordable and would recommend and or stay again

Leisure Friends

6/10

Pleasant

03 Feb 2025

Robert

Ski tour25

Nice property, did not care for my room. Plumbing noise, vehicle exhaust, poor view.

Self

10/10

Exceptional

02 Feb 2025

Christine

It was a very comfortable stay. The bed was so comfortable, staff were very friendly, willing to answer questions, accommodating

8/10

Excellent

02 Feb 2025

shawn

Very quiet nice hot tub and gym very easy free parking the bed was very comfortable In the shower was very powerful and nice. The only downside I had was the sink in the bathroom was so small that you couldn't wash your hands in it

Leisure Family

10/10

Exceptional

28 Jan 2025

Lori

Great location

Great stay, location, amenities. Pool, hot tub, kitchen stocked with essential. Comfortable bed. EV charging stations. Will stay here again.

Self

10/10

Exceptional

22 Jan 2025

FAN

Great experience here, nice ocean view and private beach

10/10

Exceptional

20 Jan 2025

jose

it was great

6/10

Pleasant

14 Jan 2025

Janet

More lighting around property especially buildings numbered should be way more visible..ie: glow numbering etc.
Heating system was very cold for the studio suite for the cold winter nite that I stayed. When addressing concerns I wasn’t given another room, only told it would be fixed in the morning.

Leisure Self

10/10

Exceptional

07 Jan 2025

Mark

What a property layout! Exceeded expectations. Looked for a deal in the winter, and got one! Loved it!

Leisure Partner

8/10

Excellent

01 Jan 2025

Melody

The room was small which was fine but couldn't believe how hot the room was. Was surprised we needed air conditioning in winter. We did not use any of the amenities but we did take a walk around and they all seemed quite nice.

Leisure Partner

10/10

Exceptional

26 Dec 2024

Trevor

Great 👍

10/10

Exceptional

07 Dec 2024

Richard

Nice and Quiet

Leisure Family