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Best Western Northgate Inn

Vancouver Island-BC · Canada

6450 Metral DriveView location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood7.6/107.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Northgate Inn

Stay at the Best Western Northgate Inn in Nanaimo, British Columbia, offering comfortable accommodations convenient to Vancouver Island University and Woodgrove Mall. Located in central Vancouver Island, this hotel provides great value, excellent amenities, and easy access to local attractions and businesses.

Enjoy a complimentary continental breakfast each morning in your well-appointed room, equipped with a refrigerator, cable TV, and high-speed internet. Select rooms also feature microwaves, king-size beds, or hot tub suites. Maintain your workout routine in the on-site fitness center.

Whether traveling for business or leisure, the Best Western Northgate Inn is close to everything you need. Shoppers will appreciate the variety of stores at the nearby Woodgrove Mall. Visiting family and friends of Vancouver Island University students will find this hotel a convenient choice.

The Best Western Northgate Inn also welcomes guests attending the Nanaimo Marine Festival and Harbour City Half Marathon. Our friendly staff is ready to ensure a memorable stay. Book your reservation today! Please note: Our breakfast room, fitness center, and business center are currently closed.

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Pets are accepted in designated rooms only. Call the hotel directly with any questions.

With a stay at Best Western Northgate Inn in Nanaimo, you'll be in a shopping district, within a 10-minute drive of Departure Bay Ferry Terminal and Woodgrove Shopping Centre. This hotel is 1 mi (1.6 km) from Nanaimo North Town Centre and 1.7 mi (2.7 km) from Long Lake.

Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and microwaves, and housekeeping is provided on request. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    19
  • Spoken Language

    English

Nearby attractions

Woodgrove Shopping Centre 0.7 km / 0.4 mi
Nanaimo North Town Centre 1.6 km / 1 mi
Long Lake 2.8 km / 1.7 mi
Westdale-Leslie Park 3.6 km / 2.2 mi
Oceanview Park 3.8 km / 2.4 mi
Linley Valley Cottle Lake Park 4 km / 2.5 mi
Bayshore Park 4.2 km / 2.6 mi
Springfield Place Park 4.3 km / 2.7 mi
Bayshore Park Beach Access 4.4 km / 2.7 mi
Entwhistle Park 4.5 km / 2.8 mi
Entwhistle-Cabriolet Park 4.6 km / 2.9 mi
Harry Wipper Park 4.6 km / 2.9 mi
Carriage Way Park 4.7 km / 2.9 mi
Country Club Centre 4.7 km / 2.9 mi
Westhaven Park 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 73
  • Number of floors (main building): 3
  • Suites: 8
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
Show 14 more facilities & services
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Sauna
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Northgate Inn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Northgate Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable7 photos

    Best Western Northgate Inn

    SUITE NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Balcony
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 BedroomQUA.NM-9
    QUADRUPLE NON SMOKINGPhoto unavailable4 photos

    Best Western Northgate Inn

    QUADRUPLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-9

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Best Western Northgate Inn

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Northgate Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 BedroomQUA.NM-8
    QUADRUPLE NON SMOKINGPhoto unavailable5 photos

    Best Western Northgate Inn

    QUADRUPLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-8

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Balcony
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Northgate Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-9
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Northgate Inn

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-9

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Hydro-massage bath
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Best Western Northgate Inn

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 26 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Northgate Inn

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Internet access
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer

    Facilities with extra charge

    • Balcony
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Best Western Northgate Inn

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTE • 1 BedroomDBL.KT-1
    DOUBLE WITH KITCHENETTEPhoto unavailable5 photos

    Best Western Northgate Inn

    DOUBLE WITH KITCHENETTE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Balcony
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Best Western Northgate Inn

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-9
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Best Western Northgate Inn

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-9

    Room amenities

    • Wi-fi
    • Dining Area

    Facilities with extra charge

    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-5
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Northgate Inn

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-5

    Room amenities

    • Balcony
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Wi-fi
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Safe

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Northgate Inn

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Northgate Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Northgate Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Northgate Inn

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Northgate Inn

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Best Western Northgate Inn

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Northgate Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Best Western Northgate Inn

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Northgate Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Best Western Northgate Inn

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Northgate Inn

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
7.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Carmen
Handy location, clean, quiet room. Front desk staff friendly and attentive. Have stayed here many times.
4/10
Poor
23 Jul 2026
Marnie
The air-conditioning was not working. I had spoken to the front desk staff and it was supposed to have been fixed but no one ever came. It was a constant 25 degrees in the room.
8/10
Excellent
23 Jul 2026
Dong Ju
I am satisfied with my staying and I will come back next time.
10/10
Exceptional
08 Jul 2026
Jaimie
.
Self
8/10
Excellent
23 Jun 2026
Michael
Good
8/10
Excellent
22 Jun 2026
Steve
all good
Business
10/10
Exceptional
21 Jun 2026
Carmel
.
10/10
Exceptional
20 Jun 2026
Garry
Whole experience was fantastic
8/10
Excellent
20 Jun 2026
Dawne
Nice clean room, with a great breakfast.
Business
10/10
Exceptional
11 Jun 2026
George
Nice clean room, good breakfast.
Partner
10/10
Exceptional
09 Jun 2026
Harold
This hotels staff are super more than willing to go extra distance to make sure your stay is a memorable experience. Very well maintained property. This is our go to hotel in Nanaimo for several years.
Partner
10/10
Exceptional
07 Jun 2026
Jessica
Very good, loved the suite layout!
10/10
Exceptional
28 May 2026
Arvind
booked 3 rooms and everything was consistent. breakfast was great
Friends_and_family Family
10/10
Exceptional
28 May 2026
Suzanne
The staff were wonderful and so helpful!
10/10
Exceptional
26 May 2026
Kathleen
Breakfast and parking great. Staff helpful. Clean room
Self
10/10
Exceptional
18 May 2026
Frank
Basically , it’s not that big, but it’s pretty quiet and clean. Everything inside looks pretty new and the staff are very nice.
Family_with_children
10/10
Exceptional
11 May 2026
Pamela
Overall, I had a good stay and the hotel itself was very clean, comfortable, and well maintained. The complimentary breakfast was convenient, the Wi-Fi worked well, and having on-site coin-operated laundry was a great bonus during travel. A special thank you to the gentleman working the night shift during my stay on April 26–27 - he provided excellent customer service and made check-in very welcoming and pleasant. My only concern during the stay was with one interaction at the front desk in the morning. The older woman with thick rimmed glasses working that shift repeatedly asked whether I was leaving yet while I was still within my checkout time and simply organizing items in my vehicle. I completely understand staff needing to coordinate housekeeping and room turnover, but the repeated questions made me feel somewhat rushed and uncomfortable toward the end of my stay. Aside from that interaction, the rest of the staff and overall experience were positive. That said, overall the stay was still enjoyable, and the hotel offered good amenities and a comfortable experience. I do feel the pricing was a little high for the area, but the cleanliness, breakfast, and amenities helped make up for it.
Family
8/10
Excellent
07 May 2026
Patrick
The pillows are too soft and the bed is too stiff but overall its good.
Family
6/10
Pleasant
26 Apr 2026
James
It’s a nice hotel, easy access and decent transport parking
Self
8/10
Excellent
20 Apr 2026
neil
The property was in a good location. It’s an older property and in my opinion is way overpriced at $369 cdn per night
6/10
Pleasant
19 Apr 2026
Stacey
Staff were very friendly and helpful. The beds were uncomfortable and the room was overpriced for sure. But it wasn’t a bad stay.
Family_with_children
10/10
Exceptional
04 Apr 2026
Brian
Stayed 4 nights they served sausages 3 times and I’m sure they served some left over from previous day
Family
8/10
Excellent
31 Mar 2026
Dan
Yes
Friends
8/10
Excellent
26 Mar 2026
John
Clean room. Staff was excellent.
Nice to have pancakes and variety of bread inc white and
gluten free, bacon/sausages/ham etc.
Family
8/10
Excellent
24 Mar 2026
Richard
Comfortable bed and clean room
Self
6/10
Pleasant
23 Mar 2026
nadeol
They didn’t provide any water bottles and Breakfast was poor.
And I didn’t like their shower water.
Family_with_children
10/10
Exceptional
23 Mar 2026
Chad
Great clean and new hotel, breakfast was good too, no pool but but a great hotel close to restaurants and the highway
10/10
Exceptional
20 Mar 2026
Jennifer
All was Great
10/10
Exceptional
16 Mar 2026
Tina
My favorite place to stay at in Nanaimo.
Feels safe, staff are courteous and the place is clean.
No complaints here.
Thanks :-)
Self
10/10
Exceptional
08 Mar 2026
Alexandra
Great experience
Self
8/10
Excellent
08 Mar 2026
Kim
Didn't even look out the window. It was our wedding anniversary #22. The jetted tub was weak. We did really like the breakfast. There was real bacon and soft bagels. Incredibly good large waffles ! Good parking lot and a Superstore within walking distance. Also a cute little Asian market.
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Tina
Staff was friendly and courteous. It was a good stay.
Beds seemed clean and didn't have reused sheets.
No bugs which makes me happy and able to sleep in comfort.
Overall clean room and good services.
Thanks 😊
Self
10/10
Exceptional
24 Feb 2026
Jaimie
All ways great friendly staff, and a wonderful breakfast. All so love the conditioner and pillows :)
Self
10/10
Exceptional
22 Feb 2026
Rick
Clean, friendly staff, safe location
Self
10/10
Exceptional
25 Jan 2026
Shawn
Quick check in and clean room. Very convenient location.
Business
10/10
Exceptional
21 Jan 2026
Cheryl
Great staff
Leisure Family
10/10
Exceptional
14 Jan 2026
Peter
Great rooms, excellent staff
10/10
Exceptional
12 Jan 2026
Joe
Clean room, peasant front desk staff. Would stay here again.
10/10
Exceptional
10 Jan 2026
Kevin
Room clean. Staff very courteous.
Business
10/10
Exceptional
31 Dec 2025
Rick
Clean rooms, friendly staff
8/10
Excellent
27 Dec 2025
Wayne
The room was good, the Jacuzzi tub had one good working jet and the rest were wimpy. The breakfast room was wonderful. Such good bacon and large waffles !!! Good location close to Superstore and an Asian market. Plus not far from Woodgrove Mall.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Lisa
The rooms were very clean and comfortable.
The staff very friendly and helpful!
Only complaint is hearing the traffic through the sliding glass door.
10/10
Exceptional
18 Dec 2025
Joan
Yes all was very nice
Leisure
8/10
Excellent
15 Dec 2025
Gillian
We asked ahead of time for a crib and it was already in our room when we checked in.
8/10
Excellent
15 Dec 2025
Jamie
clean room, i can control heat to my liking, healthy choices for breakfast as well as cooked selection, nice it's near the mall,
Self
10/10
Exceptional
06 Dec 2025
Karen
Staff was very friendly and our room is nice and clean.
Leisure Partner
10/10
Exceptional
06 Dec 2025
Blaine
Clean room, courteous staff.
Business_and_leisure Pet
10/10
Exceptional
28 Nov 2025
Man Yen
Very easy access to everything
Friends_and_family Friends
8/10
Excellent
28 Nov 2025
Eryl
Good parking !
10/10
Exceptional
25 Nov 2025
Daniel
The breakfast was great,the whole property was clean and well maintained
Leisure Partner
10/10
Exceptional
18 Nov 2025
Sherry
Room was clean and updated. Very comfortable. Liked it had a chair, fridge, coffee maker. Included breakfast was good, lots of choices.
Leisure Family
10/10
Exceptional
18 Nov 2025
Thomas
Clean room clean hotel. Good hotel breakfast
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Dion
Staff were so kind amd helpful amd fast
Leisure Family_with_children
10/10
Exceptional
12 Nov 2025
Cheryl
Our favorites place to stay. Too. Is always clean and comfortable.
10/10
Exceptional
11 Nov 2025
Peter
This is the hotel all Best Western Hotels should emulate. A first class facility with excellent staff who understand customer service. There are also little touches that are appreciated. For example, the Breakfast has both gluten free options available and the hot items have the ingredients listed. This is important for people who have allergies.
Business_and_leisure Partner
10/10
Exceptional
10 Nov 2025
John
Yes
10/10
Exceptional
08 Nov 2025
Kathleen
Breakfast was really good the only weird
Issue we had is a couple that came in that looked like they just rolled out of bed in there pajamas and no shoes on, in the restaurant and nobody said anything 🤔
Leisure Friends
10/10
Exceptional
06 Nov 2025
Vickie
Room was clean, the staff polite and informative. Air conditioning great!
Leisure Family
10/10
Exceptional
06 Nov 2025
Man Yen
very good
Partner
10/10
Exceptional
02 Nov 2025
Wendy
Everything was great at this Best Western. The rooms were clean and updated with comfortable beds and staff were helpful and responsive. The breakfast was fantastic with high quality hot items, better than expected. Having an indoor pool would have been nice.
Leisure Family
10/10
Exceptional
28 Oct 2025
Lisa
Clean, staff was friendly, breakfast was good.
Business Self
8/10
Excellent
24 Oct 2025
Robert A
Great customer service, comfortable beds, good breakfast!
Leisure Family
10/10
Exceptional
19 Oct 2025
Helene
Very good night sleep and continental breakfast complete.
Leisure Self
10/10
Exceptional
17 Oct 2025
Pam
Comfortable rooms breakfast a good start to travel day
10/10
Exceptional
08 Oct 2025
carol
Place was great, convenient and clean
Leisure Partner
10/10
Exceptional
06 Oct 2025
Jonathan
Clean comfortable rooms and friendly staff.
Leisure Family
10/10
Exceptional
05 Oct 2025
Gary
Cleanness !
10/10
Exceptional
26 Sep 2025
Melody
Front desk was awesome. The room could have been cleaner. But enjoyed it very much,
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Jacqui
The breakfast was really great and the room clean.
Leisure Partner
10/10
Exceptional
20 Sep 2025
Xiaoquan
Irene was super friendly and helpful. She delivered the things I needed to the room very quickly. The room was new and clean too.
Leisure Family_with_children
8/10
Excellent
11 Sep 2025
DARLENE
Quick walk to mall. Safe location. Very clean rooms and hotel entrance. The breakfast area is really good.
Business_and_leisure Family
10/10
Exceptional
11 Sep 2025
Steve
Clean and great location
Business Self
10/10
Exceptional
02 Sep 2025
Vanessa
Staff are very nice, clean room, very good breakfast, cozy ambiance
Leisure Friends
8/10
Excellent
28 Aug 2025
MaryAnn
Quiet
Leisure Family
8/10
Excellent
28 Aug 2025
Theresa
Our stay was quick, it was a stopping point on our travels to get to the ferry early the next morning. It was clean and easy to get to. Close to restaurants and any other shopping. Off the highway and in a plaza. People may find noise, that would be the only issue as it is close to the highway but not really an issue for our immediate needs. We had a small balcony which was nice to sit out in the fresh air and allow air into the room. Breakfast is available but we left to early to try.
Leisure Family
10/10
Exceptional
27 Aug 2025
Marlene
Great place
10/10
Exceptional
26 Aug 2025
Douglas
Convenient and expensive
Business_and_leisure
10/10
Exceptional
25 Aug 2025
Mike
Friendly staff, clean rooms and nice fitness facility. I left something in my room and was able to come back in a couple of days to collect it. My room was also upgraded which was a pleasant surprise.
Business Friends
10/10
Exceptional
24 Aug 2025
Rakesh
The front desk staff provided exceptional service. We reached earlier than our check in time, but we were allowed to our room. The young lady at the breakfast place, was very helpful too. Highly recommend this establishment.
Leisure Family
10/10
Exceptional
20 Aug 2025
Terry
Ground level suite that is well maintained. Across the street from a liquor store and all night convenience store hence a bit sketchy and noisy.
Leisure Family
10/10
Exceptional
17 Aug 2025
Verified traveler
Great service.
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Angelina
Friendly and helpful staff. Clean room and quiet location. Variety of food options at breakfast
Friends_and_family Family
6/10
Pleasant
17 Aug 2025
Jason
Really didnt like went out for the day.Here for soccer tournament our room wasnt made up came back garbages were still full beds not made keys to room not working.I should'nt have to ask to get my room cleaned.
Leisure Family
10/10
Exceptional
14 Aug 2025
Heather Lee
Had a great two night stay. Enjoyed the large breakfast in the morning. Very friendly and helpful staff.
10/10
Exceptional
14 Aug 2025
Samantha
Front desk staff was amazing, incredibly friendly and the hotel was beautiful. Great stay!
Leisure Family
10/10
Exceptional
11 Aug 2025
KAMALJIT
Comfortable, great location, lots of food options nearby. The staff was amazing, can’t forget the breakfast menu. Food was fresh and delicious. Would recommend and would book again
Leisure Family
10/10
Exceptional
06 Aug 2025
Aaron
Quiet, beds we're comfortable, AC worked well, close to Starbucks 🙂. TV had Chromecast/room wifi support built in so we could watch Netflix
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Baljinder
I stayed at this hotel recently and had a great experience. The staff was super friendly and welcoming, which made me feel right at home. The hotel is newly renovated and everything looked fresh and modern. It was also incredibly clean throughout, which I really appreciated.
Leisure Family_with_children
8/10
Excellent
01 Aug 2025
Jamie

One night

Had 2 queen beds with a fridge and ac. Everything was clean and comfortable for our one night stay. Near traffic area so gets a bit noisy are certain hours.
Friends_and_family Family
8/10
Excellent
31 Jul 2025
PatrickandChristine
We only had one night. Room was clean and cozy. Didn’t like the tub sprawled out in bedroom. But we loved breakfast, quiet and quick check in.
8/10
Excellent
28 Jul 2025
Tyler
Beds comfortable only there to sleep
10/10
Exceptional
28 Jul 2025
tammy
Great location, nice comfortable room.
Rates were decent.
10/10
Exceptional
23 Jul 2025
Verified traveler

Recently Updated Hotel

Recently updated, rooms are new and clean, good parking, lots of restaurants around. Housekeeping on requests
Business
10/10
Exceptional
22 Jul 2025
Andrew
Good location, excellent staff
Business Partner
8/10
Excellent
21 Jul 2025
John
Dark carpet is depressing
Coffee machine far from plug
Leisure Self
10/10
Exceptional
20 Jul 2025
Yimang
Everything is good
10/10
Exceptional
19 Jul 2025
Brittany
Smmfront desk staff was super friendly and made checking in quick and efficient, lovely staff
Leisure Partner
10/10
Exceptional
15 Jul 2025
Najma
Clean room, suite with the hot tub was super convenient.
Leisure Family_with_children
6/10
Pleasant
14 Jul 2025
Julie
Stayed in a room with a bedroom and the main room was cooled with the air conditioner but the bedroom stayed hot. Could hear tons of noise from the room next door and the hallway.
Leisure Family
10/10
Exceptional
09 Jul 2025
Muhammad
The staff was amazing and helpful.
Very nice and clean room.
Leisure Family_with_children

Location & surroundings

Best Western Northgate Inn
6450 Metral Drive, Nanaimo, Canada

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Best Western Northgate Inn

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