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Best Western Dorchester

Vancouver Island-BC · Canada

70 Church StreetView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.2/108.2
Condition8.2/108.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Dorchester

There's no better way to explore the beauty of a region than selecting a Nanaimo hotel that's right in the heart of all the adventure.

Other hotels in Nanaimo, BC might try to compete, but guests keep returning to the Best Western® Dorchester Hotel because of the impeccably friendly service, location, and amenities. This Nanaimo hotel is close to the convention centre. Just a quick three-block stroll will deliver you to many popular BC events.

How much more can you ask for?The Nanaimo Convention Centre isn't the only attraction that draws visitors here. The Nanaimo boat races are world-famous. Whether you prefer the Dragon Boat Race or Bath Tub Race, getting on the water (or watching from the bay) is a family-friendly must.

Enjoy the views and the adrenaline pumping action of the races. The Silly Boat Regatta is a much beloved tradition. However, maybe you want something even more exciting. How about a day of bungee jumping? There's no better way to get your heart pumping.

Read more about this hotelShow less

The best part is that this Nanaimo hotel is only a short drive to the best bungee spot in central Vancouver Island. There are multiple arts festivals nearby if you're looking for a little culture.

This harbour view location also means that you're right across the street from the Sea Plane Terminal. Close to BC Ferries, Departure Bay and Duke Point, you've never had it better. Take full advantage of the location of your Nanaimo hotel.

Conventions and meetings are the reason many guests book a stay at this Nanaimo hotel.

Reserve your next vacation at Best Western® Dorchester Hotel and get ready for a trip filled with sightseeing, water sports and fun events!Recommended to check in through main entrance first, unload your luggage, and then park.

With a stay at Best Western Dorchester Hotel, you'll be centrally located in Nanaimo, a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal. This hotel is 0.1 mi (0.1 km) from Bastion and 0.1 mi (0.2 km) from Nanaimo Art Gallery.

Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Nanaimo? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 16 Pet max weight (per pet) in lb is 35 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    19
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
    • Pet fee: CAD 30 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bastion 0.1 km / 0.1 mi
The Globe Live Studio 0.2 km / 0.1 mi
Nanaimo Boat Basin 0.2 km / 0.1 mi
Nanaimo Art Gallery 0.2 km / 0.1 mi
The Port Theatre 0.3 km / 0.2 mi
Vancouver Island Military Museum 0.3 km / 0.2 mi
Nanaimo Museum 0.4 km / 0.2 mi
Maffeo Sutton Park 0.4 km / 0.2 mi
Vancouver Island Conference Centre 0.4 km / 0.3 mi
St. Andrew's United Church 0.5 km / 0.3 mi
Casino Nanaimo 0.5 km / 0.3 mi
Old City Quarter 0.6 km / 0.4 mi
Bowen Park 1 km / 0.6 mi
Protection Island 1.8 km / 1.1 mi
Chinese Memorial Gardens Park 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 71
  • Number of floors (main building): 4
  • Suites: 9
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 21 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Shop
  • Terrace
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room: 5
  • PhotocopierExtra charge
  • Business centre
  • Hairdressing salon
  • Beauty salonExtra charge
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BED • 30 m²JSU.QN
    JUNIOR SUITE QUEEN SIZE BEDPhoto unavailable6 photos

    Best Western Dorchester

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Room amenities

    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Best Western Dorchester

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Dorchester

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Dorchester

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-4

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN BED NON SMOKINGJUNIOR SUITE • QUEEN BED NON SMOKINGJSU.NM-QN

    Photos are not available for this room type.

    Best Western Dorchester

    JUNIOR SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-4

    Photos are not available for this room type.

    Best Western Dorchester

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Best Western Dorchester

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HARBOUR VIEWDOUBLE • HARBOUR VIEWDBL.HV

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM-5
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Dorchester

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Dorchester

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Dorchester

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Best Western Dorchester

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Best Western Dorchester

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 2 Bedrooms • 35 m²SUI.EJ-3
    SUITE EXECUTIVEPhoto unavailable4 photos

    Best Western Dorchester

    SUITE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 Bedroom • 25 m²FAM.NM-5
    FAMILY ROOM NON SMOKINGPhoto unavailable4 photos

    Best Western Dorchester

    FAMILY ROOM NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 25 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Best Western Dorchester

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 25 m²ROO.ST-3
    Room STANDARDPhoto unavailable5 photos

    Best Western Dorchester

    Room STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-3

    Room amenities

    • Desk
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Best Western Dorchester

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN-1

    Photos are not available for this room type.

    Best Western Dorchester

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HARBOUR VIEWSUITE • HARBOUR VIEWSUI.HV

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE HARBOUR VIEWQUADRUPLE • HARBOUR VIEWQUA.HV

    Photos are not available for this room type.

    Best Western Dorchester

    QUADRUPLE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 25 m²ROO.ST-2
    Room STANDARDPhoto unavailable4 photos

    Best Western Dorchester

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Room amenities

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Dorchester

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 25 m²ROO.ST-1
    Room STANDARDPhoto unavailable4 photos

    Best Western Dorchester

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Room amenities

    • Bathrobes
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Best Western Dorchester

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Dorchester

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Dorchester

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
25 Jul 2026
Daryl
Rooms were sufficent. Sofa Bed needs to be updated.
Food options were good. Wifi good. Laundry room was good.
8/10
Excellent
24 Jul 2026
Jennifer
Nice spot to stay. Close to restaurants and the water. Staff was nice. Rooms were average but great for a one night stay.
8/10
Excellent
23 Jul 2026
Sandra
The hotel was a great location for walking around. Do not stay here if you have any type of mobility issues. There are stairs everywhere, inside and out. Parking is a very small lot and the overflow instructions are nuts. I wouldn’t feel safe walking back from the overflow by myself at night.
6/10
Pleasant
20 Jul 2026
Jiandong
Breakfast
Family_with_children
10/10
Exceptional
17 Jul 2026
Kristi
I really like staying at this. It is so often when in Nanaimo….the only flaw/request is to have coffee in the lobby ( this is now common practice) on that note the last 2 times I was there they did indeed have coffee However; it seems they away again within an hour
Partner
8/10
Excellent
17 Jul 2026
Lindy
2 notes: be sure to book a harbour view or the \"city\" view is an office building across the street. AND the parking info is a lie..it is not \"onsite\"! They have 2 small parking lots 1/2 a block down the hill which also serve the public during the day. AND if you get back late in the evening there is no parking. You either park on the street where you can find it and have to move your vehicle before 8am or pay, or find their alternate parking lot 3 minutes drive away and walk back. Wouldn't have minded as much if we were given a heads up. Pluses include staff were exceptional. They kept the salmon we caught frozen until we left. And they helped change our reservation to a harbour view which was beautiful. The restaurants on site are nice with tasty food. Walking to the pier and overlooking the harbour across the street was nice. A couple cute coffee shops and gift stores are about the extent of the area around the hotel, but it was convenient and close to the highway for treks and adventures in the area.
Family_with_children
4/10
Poor
17 Jul 2026
Frank
Meh property, wouldn’t return
Partner
6/10
Pleasant
16 Jul 2026
Aaron
The room had a terrible oily smell that only went away when we turned off the AC and opened the windows. The room got hot because we didn’t want to turn back on the AC.
Partner
10/10
Exceptional
16 Jul 2026
Maritta
We simply love the Dorchester hotel and have been staying here for many years. It is close to everything, nice restaurants, the waterfront, shops etc. The staff is super helpful, the room was very clean and the Top Notch restaurant is very good! We had the best chicken burger there and the service was amazing.
This hotel has atmosphere. The view on the harbour side is so lovely. You do have to be aware that float planes take off from the harbor so that side of the hotel can mean an earlier wake up if you don't sleep soundly however the night is fine.
They also have free parking which is great!
Highly recommend the Dorchester!
Family
10/10
Exceptional
15 Jul 2026
Camille
We had a very good experience with this hotel, everything from the price, to how helpful the front desk staff was above par.
I will definitely stay here again.
10/10
Exceptional
12 Jul 2026
Carmen
Really great location with a beautiful view of the harbour. Parking and check in was really easy.
Partner
10/10
Exceptional
12 Jul 2026
Dexter
Good
10/10
Exceptional
07 Jul 2026
Sandra
I was very impressed! I arrived very late. The staff had turned my room light on and had turned on the ac. I walked into such treat after a very long day of driving. Clean, quiet and restful!! Kudos to this place!!
Self
10/10
Exceptional
06 Jul 2026
Sarah
Stunning views wish we had more time to enjoy the amenities
Family
10/10
Exceptional
05 Jul 2026
Nick
Great professional friendly staff- easy smooth stay with great food and vibe
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Anne
Beds need replacing as they are too soft. Wifi needs to be repaired as connection kept dropping
Friends_and_family Family
2/10
Poor
03 Jul 2026
Erynn
We weren’t able to stay at the hotel due to the terrible smell in our room. The entire hotel had a funky smell, but it was really bad on our floor and even worse in our room. It was so bad that we had to leave the hotel. Sadly, we were still charged even though the room was not suitable or up to standards. Incredibly disappointed.
Friends_and_family Family
8/10
Excellent
03 Jul 2026
amalia
N
Friends
10/10
Exceptional
29 Jun 2026
Graeme
Wonderful location. Very walkable and convenient for dining options.
10/10
Exceptional
29 Jun 2026
Luke
Great room, amazing meal at the wine bar (Embers) and laundry was added bonus
Partner
6/10
Pleasant
28 Jun 2026
Spiros
Our room had all amenities. The bed was not as comfortable.
The front desk staff were great.
The restaurant staff were a bit slow. The food was overall ok . Try the Old City pub or the Thai restaurant close by.
Great location .
It’s a bit dated hotel with a sloppy feel in a room / hall way.
Good value.
Partner
6/10
Pleasant
28 Jun 2026
Debra
Excellent staff great location old building with old building noises not very soundproof and on the path for the fire department. Rooms are small for how much you pay compared to other hotels definitely paying for the location.
Partner
10/10
Exceptional
27 Jun 2026
Nick
We found the location super convenient and the hotel a was very clean and welcoming.
Pet
6/10
Pleasant
26 Jun 2026
gary
A little on the pricey side for what you get and parking is not ideal.
Family
2/10
Poor
17 Jun 2026
Kayla
I had a very disappointing experience with this hotel. When I arrived to check in, I explained that I had accidentally left my purse on the ferry and therefore did not have my physical ID with me. I completely understand that hotels have policies regarding identification and respect the need to protect guests. However, I was disappointed by how the situation was handled.

I had the credit card used for the reservation and photos of my ID available, but the staff refused to consider any alternatives. Not only was I denied access to my room, but I was also refused a refund despite being unable to stay. I asked to speak with a manager and was not given that opportunity. The staff showed very little empathy or willingness to help find a solution.

I also noticed other guests experiencing problems during check-in, which suggested that customer service issues were not isolated to my experience. It’s one thing to enforce policies, but it’s another to provide no flexibility, no managerial support, and no refund when a guest is unable to use the room. I expected much better customer service and left feeling frustrated and disappointed.
Self
8/10
Excellent
16 Jun 2026
Sarah
Friendly front desk staff and clean room
Family
8/10
Excellent
16 Jun 2026
Matt
Hotel is pretty average, not bad but average. Location is excellent and restaurants are good!
Self
8/10
Excellent
15 Jun 2026
Oluwadolapo
Good for the price
Business Friends
10/10
Exceptional
10 Jun 2026
Elaine
Small room but clean and adequate for two.
Very polite staff and helpful.
Great location for town and sea walk.
Great happy hour with good choices.
Air con in room great.
Great tv with channels, Netflix and UTube.
Partner
10/10
Exceptional
09 Jun 2026
Brent
Room was very clean, staff was friendly and super efficient. We were surprised with a very nice executive upgrade. Thank you!
Partner
8/10
Excellent
08 Jun 2026
Debbie
It was a decent place, but we thought it was closer to the ferry terminal than it was, so that part was disappointing. The staff told us we were about 20 minutes away, and being totally unfamiliar with the area we ended up taking a wrong turn and being 2 minutes late for our departure time
Friends
4/10
Poor
05 Jun 2026
Abigail
If you are looking for a bare bones basic room to get by, this is a fine option. No frills but it does have a nice view. If you are looking for any level of nice/luxury, this is not the place for you
Self
10/10
Exceptional
05 Jun 2026
Lisa
Beds are comfortable, staff easy to deal with and friendly.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Mary
Wonderful stay rig hot in the heart of the city.
Family
8/10
Excellent
31 May 2026
Fern
Hard parking
Just a different set up for the space they have but made up by the amazing views
So close to the water, walking trails, parks, shops and restaurants

But no morning breakfast
Friends
8/10
Excellent
30 May 2026
Dwain
Clean room
Family
10/10
Exceptional
30 May 2026
Kristi
Great location
8/10
Excellent
27 May 2026
Karen
Not sure if it was related to current renovations but the water pressure was very low, we had to flush the toilet twice quite often just to get it to clear. Would have appreciated a microwave in the room and the fridge was quite small. Otherwise, it is a great location, with good food options and a wonderful clothes shop attached.
Partner
10/10
Exceptional
25 May 2026
Joseph
Beautiful area and nice property. Located walking distance to multiple restaurants and shopping.
I’d definitely stay here again.
6/10
Pleasant
25 May 2026
Lisa
Staff was friendly and wonderful! After a long day of travel sadly our room was not cleaned until 4:45pm. When arriving into our room the toilet would not flush/ simple chain fix and there was an ear wig under the bed sheets.
Family_with_children
8/10
Excellent
24 May 2026
Darren
Stayed here for a weekend. Location was great, right by the harbour and close to many restaurants and shops. Rooms were a little small but fairly clean. The biggest issue was parking as the hotel only has a very small parking lot attached to it, and there is an “overflow” parking lot a couple blocks away but even that only contains 12 spots. Both lots were full most of the time so I ended up having to park on the street which isn’t ideal. Tried the seafood restaurant in the hotel and it was pretty good. Overall a good stay minus the parking.
Partner
10/10
Exceptional
23 May 2026
Larry
Stall accommodated my Expedia request for an early check in, as we flew in by seaplane at noon. That was perfect after a long morning of travelling. Front desk staff helpful in pointing out attractions and shopping and dining. However we ate twice in the hotel’s restaurant as the food as service was great.
This must be a fun place to work, even the housekeeping staff were above and beyond
Partner
6/10
Pleasant
22 May 2026
Melisa
Careful with the vending machines but the free laundry was amazing sure busy but it came in handy not having to find a laundromat. There is a server at the restaurant that didnt want to serve us and even huffed at us while ordering drinks at night. But over all was a decent stay.
Partner
10/10
Exceptional
21 May 2026
Liza
Great location excellent value
Helpful staff
Gym and laundry on site
Free parking
Self
8/10
Excellent
19 May 2026
Hector
The hotel is perfectly located by the waterfront. The lobby and hallways stink! Not sure what it was, it was a mix of cat litter and/or bad food.

Our room was not ready when we checked in. Disappointing but it was not a long wait. The room itself was clean, spacious and a fantastic view.
Partner
10/10
Exceptional
18 May 2026
Baltazar
Well located.
Family
6/10
Pleasant
18 May 2026
Regan
The room we had on the first floor smelled very odd to say the least
Friends
10/10
Exceptional
18 May 2026
David
No issues
Self
10/10
Exceptional
17 May 2026
Glen
Very clean rooms and property. Staff was very helpful, friendly and accommodating. Would come back again
10/10
Exceptional
15 May 2026
Jeffrey
Front desk service (including parking) was outstanding. Lots of space in our room. Aging property meant great value and a very comfortable stay
Friends
8/10
Excellent
10 May 2026
Tyler
Hard to find parking. Very limited spots
Family_with_children
10/10
Exceptional
09 May 2026
William
Didn’t have breakfast
6/10
Pleasant
08 May 2026
Jane
Laundry room closed. Good burger restaurant in Hotel.
Noisy hotel room noise, odd stairs not good for handicapped.
You get what you pay for
Partner
6/10
Pleasant
08 May 2026
Kelly
Wondered why my room was not cleaned first 2 days so went to front desk. Lady says \"you had to let us know by 10pm if you wanted the room cleaned\". Nobody told us this. Had NO idea. So I asked if we coukd have our room cleaned for today, she said no. Could we at least ger fresh towels? She said maybe, would check. Came back to room at 4pm.... NOTHING!

Staff are powerless. No ability to pivot of a situation or make a deciaion. \"Rules are rules\" I guess.

Liked the hotel but will probably stay across street next time. GREAT restaurant at hotel though which was highlight.
Friends_and_family Family
4/10
Poor
08 May 2026
Jamie
Room wasn't very clean. No sealing around the door so all night the noise was nonstop. Just an old hotel. Parking sucked. Laundry machines weren't working. Had to fight for hot water.
Other wise great beds, good towels, easy to get to in a great location.
Partner
10/10
Exceptional
05 May 2026
thomas
Clean room, decent view. Close to a late night ferry arrival and just needed rest. Best sleep ever. The main floor restaurant had just what I needed before hitting the road.
Self
10/10
Exceptional
03 May 2026
Christine Mae
Great location, view, and staff!!
Family
10/10
Exceptional
03 May 2026
Graeme
Great trip. Hotel was excellent!
10/10
Exceptional
02 May 2026
Liz
The stairwell is awkward and better signage needed for workout room. Microwave in rooms would be a good touch. Apparently microwave on 3rd floor. I didn’t check. Lounge good service and good food. A little price.
Self
8/10
Excellent
02 May 2026
Donald
Very pleasant stay there. Close to the harbour.
Family
10/10
Exceptional
01 May 2026
Serenity
Clean, comfortable and friendly staff!
Pet
10/10
Exceptional
30 Apr 2026
Kalishandra
I stay at this hotel every single time I come to Nanaimo. The location is exceptional. The views are amazing. It's fun to watch the planes and boats come in and out of the harbour, right from the window of your room.
It's an old building (apparently the old opera house),but that's parts of it's boutique charm. Parking lot is small, so kinda tough if you have a large vehicle, but the location and staff are great.
6/10
Pleasant
29 Apr 2026
Robert
Great location. Had some challenges checking in.
Housekeeping was not regularly provided.
Family_with_children
8/10
Excellent
29 Apr 2026
Tosh
Overall a good experience. Parking is limited
Self
10/10
Exceptional
28 Apr 2026
Andrea
The staff were super friendly and helpful. We had a room with a harbour view which was fantastic. The room had everything we needed for our stay.
Great location with free parking.
Partner
8/10
Excellent
21 Apr 2026
Tim
Quiet and peaceful
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Danielle
Hotel is great, front desk staff are wonderful, attention to detail, friendly, accommodating and making your stay special! It’s conveniently located and reasonably priced.
Family_with_children
8/10
Excellent
18 Apr 2026
sue
Very nice airy room, the tv didn’t work but everything else was good. Liked the fridge in the room,.
Business
10/10
Exceptional
17 Apr 2026
Dawn
Service was amazing
10/10
Exceptional
15 Apr 2026
Bin
Room clean,and quite
Self
10/10
Exceptional
14 Apr 2026
Dawn
Great staff great location great price
10/10
Exceptional
14 Apr 2026
KATHLEEN
The front desk check in gentleman was outstanding.
Everything was surprisingly terrific.
Family
10/10
Exceptional
11 Apr 2026
Leonard
Very nice stay staff friendly and helpful
Partner
8/10
Excellent
09 Apr 2026
Alicia
Clean, nice layout
Partner
6/10
Pleasant
06 Apr 2026
Kirsten
Older building, soft beds, weak pillows, low efficiency toilet, tv had a repetitive glitch, odd stairway layout, but potentially some of these could be addressed by reno underway. The lobby/water feature area had a strange fishy odor. The blinds arent 100% black out. No pool or hot tub. Some rooms do have nice harbour view. Fair price reflects quality and amenities.
Partner
10/10
Exceptional
06 Apr 2026
Susan
Beautiful view, very accommodating staff, location convenient to amenities
10/10
Exceptional
06 Apr 2026
Dave
Big room, great water view, friendly and helpful staff.
Partner
8/10
Excellent
04 Apr 2026
Natalia
There were many stairs in the hallways on the same floor. Not suitable for wheelchairs.
Business
10/10
Exceptional
02 Apr 2026
Lana
Clean room great size
8/10
Excellent
01 Apr 2026
Linda
Good location
Quiet
Rooms quite small but we were only there to sleep
Short drive from ferry
Partner
10/10
Exceptional
31 Mar 2026
Nicole
The room was very clean and the bed was comfortable. Great value.
6/10
Pleasant
29 Mar 2026
Corinne
Hallways were smelly and the first room was stinky so we asked to move. 2nd room was better but we had to open windows to freshen up room. We also found hair on the bathroom floor. Found the price very high for what we got
Friends
8/10
Excellent
28 Mar 2026
Robert
Was clean 2 restaurants on site, staff was great, only down fall going through some Reno’s , not a big deal but noisy at times during day.
Over looking water
8/10
Excellent
28 Mar 2026
Takami
convenience location
Friends_and_family Family
8/10
Excellent
18 Mar 2026
Reid
.
10/10
Exceptional
15 Mar 2026
Yuya
Great location, staff is friendly.
Washroom bar was a bit heavy and I had to hold it for 5-10 secs to flush completely every time. I stayed 202. The property manager is worth to take a look at it.
Self
10/10
Exceptional
10 Mar 2026
Jessica
On arrival we were greeted by Vishal, he was lovely and had a big smile on his face. He was very helpful and helped answer all our questions we had.

Very clean it was a comfortable stay.

We will defiantly be back ☺️

Thank you!

Jessica
Friends
2/10
Poor
09 Mar 2026
Ben
I waited outside the front door for 45 minutes and no one came to the door resulting in me being unable to check in to my room. I called the lobby and they said they have 24 hour check in and that someone was there, but I was outside the door for 45 mins with no sign of anyone and the door was locked. I asked for a refund due to not being able to get my room and they said no.
Self
6/10
Pleasant
09 Mar 2026
Paulette
This is an older hotel under renovation. The room we had this time had a very awkward layout. We usually rate excellent but not this time
Partner
10/10
Exceptional
07 Mar 2026
Carole
We liked that we were able to leave our car in the parking lot till 4, although we only stayed till 2.
8/10
Excellent
02 Mar 2026
Paula
The Hullo ferry shuttle stops at the hotel.
Friends_and_family Family
8/10
Excellent
28 Feb 2026
jacquie
Staff was friendly but the room was not very sound proof. Nor were the floors clean.
Pet
10/10
Exceptional
27 Feb 2026
David
Lovely view from our room, room bright and very clean.
Staff friendly.
Partner
8/10
Excellent
20 Feb 2026
George
The View restaurant
2/10
Poor
20 Feb 2026
Mandip
Room was Terrible
8/10
Excellent
17 Feb 2026
Elizabeth
The room was clean and comfortable. It was too warm at night, and we didn't know where the thermostat was to turn down the heat, but other than that it was good.
Partner
10/10
Exceptional
15 Feb 2026
Cora
Very comfortable
8/10
Excellent
15 Feb 2026
Sara
Room was clean and our view was lovely. Helpful and kind staff. Top Notch Burger was delicious!!!!
Leisure Partner
8/10
Excellent
14 Feb 2026
Kristi
Nice, clean hotel in great location for downtown Nanaimo lax amenities… Coffee in the lobby would be nice
Leisure Partner
10/10
Exceptional
14 Feb 2026
Jerri-Lynn
The hotel staff was helpful and friendly!!
The room was very clean as well. We had a great view of harbour. We will stay here again!!
Leisure Partner

Location & surroundings

Best Western Dorchester
70 Church Street, Nanaimo, Canada

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Best Western Dorchester

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