Name: Days Inn by Wyndham Nanaimo
Address: 809 Island Hwy South, Nanaimo, V9R 5K1, CA

8/10

Excellent

06 Aug 2026

Girlly

Hotel is clean, safe and accessible to every traveller’s needs and near to the ferry terminal. The breakfast was good and the staff was accommodating and keeps refill with food.

6/10

Pleasant

06 Aug 2026

Wesley

The hotel was undergoing some Reno’s or maintenance while we were there so the lobby was missing furniture and there was construction going on. The room had cracks and misaligned boards and showed its age. The bed was okay but not the best.

On the bright side the room was clean and the front desk staff were helpful and very nice.

One major issue we had was the security door from the parking lot to the floor was broken and did not lock. We informed staff and they did not do anything about it in the time we were there.

With all that I think the price was high for what we got.

8/10

Excellent

06 Aug 2026

Jayesh

We had a wonderful stay overall! The staff went above and beyond to make us feel welcome—their hospitality and helpfulness were top-notch throughout our visit. You also couldn't ask for a better location, which made getting around extremely convenient.

The property is currently undergoing renovations, so some rooms could use an upgrade with appliances. We booked two rooms during our stay: one was very nice and perfectly temperature-controlled, while the other had a few cooling issues, though it was still manageable.

Despite the ongoing updates, the excellent service and unbeatable location made our time here enjoyable, and we look forward to seeing the completed improvements on our next visit!

6/10

Pleasant

04 Aug 2026

Brandon

The motel itself was what we expected; however, the bed was terrible. Both my wife and I have a sore neck and back.

10/10

Exceptional

04 Aug 2026

Shelly

all of the above

10/10

Exceptional

02 Aug 2026

teresa

All of it

10/10

Exceptional

01 Aug 2026

Leila

all good

10/10

Exceptional

01 Aug 2026

Louella

Room was clean and staff were helpful

10/10

Exceptional

01 Aug 2026

Lisa

We got the last ferry and it was running late, which means we were checking in at almost 2am. The front desk was still open and staffed and friendly. Even though our stay was only about 6 hours, it was clean comfortable and we wished we could’ve stayed longer. The breakfast was also a nice touch before we headed out.

4/10

Poor

29 Jul 2026

Kevin

The room was dirty. The kitchenette was poorly stocked. The pool and hot tub were dirty.staff were good, but I do not recommend this hotel.

10/10

Exceptional

29 Jul 2026

Maninder

Great comfortable and convenient stay

10/10

Exceptional

28 Jul 2026

Annie

Personnel aidant, établissement très propre, petit déjeuner inclus avec beaucoup de choix, pour le plus grand plaisir des enfants. Buanderie propre et belle piscine!

10/10

Exceptional

26 Jul 2026

Marguerita

Perfect for a family stay
Family rooms are perfect

10/10

Exceptional

26 Jul 2026

Rajvir Kaur

Everything was perfect

8/10

Excellent

26 Jul 2026

Hoa

We had a lovely one night stay here. Beds were comfy, breakfast was nice, room was clean, staff was friendly. Only things we wish were for more body towels in the room and the shower curtains smelled musty/moldy.

10/10

Exceptional

25 Jul 2026

Dawn

This is where I stay when I come visit Nanaimo. The staff are great, the restaurant is good!!! The only reason I gave a 3 is cuz it was being renovated, but that means improvement!!!!

10/10

Exceptional

25 Jul 2026

Akash

Had a good and comfortable stay.

8/10

Excellent

24 Jul 2026

Pengsong

Breakfast

8/10

Excellent

23 Jul 2026

ZHIQING

The room was clean and tidy, the staff were friendly, and there were plenty of parking spaces.

8/10

Excellent

22 Jul 2026

Cathy

Quiet and clean . They are finishing renovations but it did not impact our stay. Nice to have the option of continental breakfast feee before 0930 or 20% off breakfast at the restaurant attached after 0930.

8/10

Excellent

21 Jul 2026

Ĺaurence

Clean Room

Self

8/10

Excellent

21 Jul 2026

teresa

I did not like the fact that I received not a written print out of my actual charges from the hotel. Desk said there was an additional deposit that would be refunded but was evasive as to how much our when. Never saw a print out of registration our charges. I don't care for that practice.

Partner

8/10

Excellent

20 Jul 2026

mitchell

Good budget hotel but it is dated in the rooms drywall patches like crazy breakfast did the job other then that it was good

Family_with_children

10/10

Exceptional

20 Jul 2026

Krista

Staff were amazing at providing recommendations and suggestions for places to see and things to do. They were always pleasant and professional. The breakfast was great and the staff kept it well stocked and clean while being very friendly. A great stay!

Family_with_children

8/10

Excellent

20 Jul 2026

James

The staff were very good. The hotel is being renovated so the main lobby was kind of a mess. The swimming pool and hot tub were not well maintained or appealing. Decent value for your money.

Partner

10/10

Exceptional

20 Jul 2026

Marilyn

Friendly staff

Partner

6/10

Pleasant

17 Jul 2026

Jason

Breakfast was fantastic the breakfast staff were excellent with every need . Rooms were clean and well maintained truly enjoyed my stay.

Self

2/10

Poor

13 Jul 2026

Kamala

Subject: Disappointing Stay – Room Quality and Pricing Issues
I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes.
Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail:
Cleanliness: There was a thick layer of dust everywhere.
Maintenance Issues: The bathroom door handle was loose and falling off, and the shower curtain rod was not properly attached.
Fixtures & Comfort: The curtains were nearly see-through, offering very little privacy or light control.
Noisy A/C: The air conditioning unit was extremely loud, sounding like \"rocks in a tin can.\" It absolutely should have been updated during the renovation.
To make matters worse, the very next day I received a promotional advertisement from your property listing the same rooms for $160. Paying over double that amount for a room with significant maintenance and cleanliness issues feels incredibly unfair.
I hoped for a much higher standard of comfort and quality for the price paid. I look forward to hearing how you intend to address these issues. The staff was notified of these concerns on our way out.

Partner

10/10

Exceptional

12 Jul 2026

Joseph

Our second year in a row staying here while we visit family. This year they were neck deep in Reno’s but the staff were super friendly and welcoming, and all the amenities were still open and available, with everything kept clean and tidy despite drop cloths and partitions put up everywhere.
If we can still have a comfortable, pleasant stay in the midst of all that - we’re already excited to see how the Reno’s turn out when we come back next year!

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Lili

This was an overall good, clean, family and budget friendly hotel.
Breakfast was good with nice variety.
Staff were exceptionally friendly and accommodating.

Family_with_children

2/10

Poor

09 Jul 2026

Amritpreet

The rooms were nice and clean and the staff at the front counter were also very nice. But one thing that disgusted me and for sure I will not be going back for is the breakfast. I had booked a breakfast included room and the first day we stayed we ate and as we were going and discarding anything that we didn’t eat, one of the staff dug through the garbage and took out the jam and peanut butter packets and washed them and put them back on the table and told us that those are still reusable. Obviously we didn’t eat breakfast there for the remainder of the of our stay. But I’m honestly disappointed and disgusted and can’t see myself going back there again unless I’m just staying the night and not eating there.

Family_with_children

4/10

Poor

08 Jul 2026

Dean

Hotel is very much out dated evening staff was pleasant and help full. Morning staff lady at desk came off as miserable Breakfast was okay. Server was awesome sweet lady.

Family_with_children

2/10

Poor

08 Jul 2026

Amber

We liked the pool it didnt smell like chemicals.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Don

They are undergoing renovations right now so the physical space is a bit messy but the room was great, staff were excellent, professional and helpful. Very convenient right off the Hwy 1 but the room was quiet
Breakfast was predictable but completely adequate.
For the price it's a good bargain

Partner

8/10

Excellent

06 Jul 2026

Glendy

Good place and clean!

Family_with_children

2/10

Poor

05 Jul 2026

Laurie

Clean rooms

Self

6/10

Pleasant

04 Jul 2026

Dianne

Rooms were very dated and loud. Lots of noise coming from other rooms. You could hear every step from room above. Location is convenient for catching early ferry. Beds were comfortable.

Pet

6/10

Pleasant

04 Jul 2026

Monika

check in and breakfast staff was amazing, the others not so much.

Family_with_children

10/10

Exceptional

01 Jul 2026

Bhavna

Rooms were clean comfy. Staff was so polite and helpful.parking was spacious and easy accessible. Breakfast was delicious and lots of options were available.
Thank you

Family_with_children

10/10

Exceptional

01 Jul 2026

Christine

Overall, very, very good.

Self

8/10

Excellent

01 Jul 2026

adam

It was a good stay

8/10

Excellent

30 Jun 2026

Jared

The breakfast is modest but sufficient.
The pool is very cold, but good for a quick plunge. The hot tub was great. Staff were fantastic.

Family_with_children

8/10

Excellent

30 Jun 2026

Kathleen Anne

We enjoyed our stay! The pool was perfect for the kids.
Ace from the front desk was truly an Ace he was very helpful and pleasant.
I just wish the breakfast had a rotation especially for people staying longer than 3 days, instead of eating the same thing every single day.
Other than that we love it here.

Family_with_children

10/10

Exceptional

29 Jun 2026

Rob

Clean and great room to stay in, will definately be back

Self

4/10

Poor

29 Jun 2026

John

Old hotel under renovations

6/10

Pleasant

28 Jun 2026

Delaine

Currently under reno's.

Partner

8/10

Excellent

28 Jun 2026

Paul

Sadly, the hotel was under renovations when we were there for our stay but didn't really affect us except for the lobby couches and chairs were down the hallway. We checked in early and found our room to be great, just what we asked for. They not only upgraded us when I requested an east facing room but didn't charge us for the extra cost. They provided extra pillows for us when we asked as my wife has some extra needs. The Ricky's in the hotel was great and we had good food during our stay. I would recommend this hotel if you need a decent hotel at a great price in Nanaimo.

Partner

2/10

Poor

28 Jun 2026

Harmeet Pal

Breakfast menu wasn’t that great.

8/10

Excellent

27 Jun 2026

XXX

The hotel room was family friendly

10/10

Exceptional

26 Jun 2026

Sherri-Lee

Very friendly and welcoming staff we really enjoyed our stay
It was great that Ricky's was onsite

Family

8/10

Excellent

23 Jun 2026

Sheila

Quiet, mid level hotel. Basic breakfast but Ricky’s restaurant is onsite. Pet friendly and it felt safe. Staff was great…going through renovations right now.

Family_with_children

10/10

Exceptional

23 Jun 2026

Melissa

We came back from a day out and our room had not been cleaned, but while we were there a house keeper came by to check. She took our garbage and passed along new towels.

Family_with_children

8/10

Excellent

20 Jun 2026

Brenda

Making renovations. The manager takes care , the air con was a bit noisy.

Partner

6/10

Pleasant

20 Jun 2026

Lia

The only thing we didn’t like was that it takes a week to get our deposit back! Other hotels give it back to you within 24 hours! This will be a consideration next time we come!!

Partner

10/10

Exceptional

15 Jun 2026

Craig

Continental breakfast was awesome...
Pool was terrific..
Room was very nice . Clean and comfortable.
Staff were super helpful.
Resteraunt on-site was perfect...
Was a great stay..
Will be back

Partner

6/10

Pleasant

15 Jun 2026

Deborah

Rooms were crowded with unnecessary chair/foot stool placed between wall and Q bed with no wiggle room. Curtains were not hanging properly at window, which this room was on ground level at back of property. Just could use some TLC.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Myrna

Great hotel with wonderful staff & comfortable big room.

Partner

10/10

Exceptional

12 Jun 2026

Benyamin

.

8/10

Excellent

11 Jun 2026

Lori

Clean rooms and helpful staff. Nice pool and hot tub as well. The attached restaurant was a bonus and was very good as well. We would stay there again!

Partner

8/10

Excellent

11 Jun 2026

Olivia

The room was very clean and exactly as shown in the Google photos. The air conditioning worked great, and the fridge was a nice addition. The pool and hot tub were both enjoyable. The hot tub jets were not working for the first few nights of our stay, but they were fixed and working by our last night.
The complimentary breakfast was good and included waffles, eggs, bagels, toast, yogurt, and fruit—pretty much what I would expect from a free hotel breakfast.
My only complaint was that the front lobby was under construction when we arrived, and there was no flooring installed at the time. The work continued overnight, but thankfully we didn’t hear any noise from our room. It would have been helpful to receive a notice about the construction before arrival.
Overall, we had a great stay and would definitely recommend staying here.

Partner

10/10

Exceptional

10 Jun 2026

Frederic

Hotel bien entretenu et très bien équipé. Lit confortable et déjeuner continental très agréable.

10/10

Exceptional

08 Jun 2026

Giorgio

Clean room parking was great, especially if you’re handicap right out front in the lobby

6/10

Pleasant

07 Jun 2026

Nathan

I offered to put cash down for security deposit because I stayed at 5 different hotels on a road trip and paying for two rooms each time.it is a lot of extra money to carry around on my credit card balance for a couple weeks and ties up my spending power while I’m waiting to be refunded.Days inn refused to work with me.The damage deposits take a week to two weeks to show up on my credit card after they are refunded. My holiday is over before the refund shows up. Other hotels let me pay cash or just kept my credit card number on file. Days inn said it was mandatory to charge my credit card for Two rooms deposit. I hate it when companies claim that they are handcuffed by their policies. Customer service, by definition, is when you go the extra mile to make the customer feel taken care of.But they didn’t care about my inconvenience. I didn’t appreciate this and it made me stay somewhere else a few days later when I was coming back through Nanaimo. Other companies are willing to take a cash deposit, or just keep your cc on file.
We liked the hot tub, and the breakfast was nice, the breakfast staff were very sweet and friendly.

Family

6/10

Pleasant

07 Jun 2026

Russell

Staff were friendly & helpful

10/10

Exceptional

05 Jun 2026

darin

Gray place to stay all the staff were all 5 stars would stay again when visiting the area

Business

6/10

Pleasant

05 Jun 2026

Laurianne

We came back the first day and one of the two beds were made. Apparently if you leave anything on the bed, they won't make it. I leave all my personal items in the room and trust that the cleaning staff won't do anything with it but they couldn't remove something from my bed to make it. They also didn't take any empty bottles that were left on the desk/dresser. They didn't take anything if it wasn't in the recycling or garbage even though it was clearly empty and for garbage. The last day, we didn't get coffee in the room. Overall, most of the staff was good but less than impressed by housekeeping. Pool was cold. Hot tub jets didn't really work. The place needs a major update. The walls/ceiling are thin. The guests above us were making all sorts of racket at 0630 two of the three mornings. The beds however, very comfy....

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Jillian

The front desk clerk was very helpful. They were in the process of renovating the lobby and the gentlemen in the lobby were also happy, kind and helpful. Slept like the dead. Thanks it was just what I needed.

8/10

Excellent

04 Jun 2026

Jun Jay

Room decent clean, staff were helpful and breakfast is just perfect to start your day. It would be great if the pool water ain't that cold but overall it's a great place to stay. Restaurant attached to it is a great plus.

Family_with_children

10/10

Exceptional

03 Jun 2026

arlene

The rooms are clean and comfortable, nothing fancy but nice for your stay ...
The beds and pillows amazing for a good night sleep.
The continental breakfast included have a lot of choices but nothing hot ..the restaurant Ricky's, attached to hotel has a delicious menu..You won't be disappointed

Partner

8/10

Excellent

02 Jun 2026

Jeanalyn

Clean and good location. Older building needs tlc

Partner

10/10

Exceptional

31 May 2026

Thea

I am not usually someone to write a review but…….
As I was checking in there was another reservation that could not be honoured due to the guests not having any of the proper credentials to check in. The front desk staff was beyond professional even though they were dealing with extremely upset ppl. They maintained empathy and professionalism 100% and I feel they need this review as I assume there will be something negative coming their way!
I do feel bad for the guests that left angry but they were trying to use a credit card that belonged to their mother who wasn’t with them. I appreciate times are tough but accepting cards without the physical person is reasonable. I’m sorry I saw them get turned away and I hope they found somewhere to stay that night!

They are upgrading in the lobby and it’s well maintained for an older property. They have great hrs for the pool and a great hidden garden smoking area. It was quiet, clean and the staff were straight up excellent even the housekeeping staff coming into work in the morning were friendly and welcoming!

Friends

8/10

Excellent

30 May 2026

Sarah

The 2 women who checked us in were great!! The hotel was under renovation so the lobby was a bit of a mess but overall fine. The room with 2 queens was large, but the bathroom was quite small. The beds were incredibly uncomfortable! Hard and every movement from the other person rolling over could be felt.

Partner

6/10

Pleasant

28 May 2026

TAMARA

The room and hotel itself was good. My room was clean. The beds were comfy.
My only concern was there was a very loud intoxicated guest a few doors down(cops involved)
and I probably only slept about an hour and left at 3:30 AM as there’s no way I could sleep. The staff was there by himself and did a great job trying to control the situation, but it still was very loud and disturbed a lot of guests.

Self

8/10

Excellent

27 May 2026

Yanming

clean room, staff are friendly, breakfast is good but no fruit.

Self

10/10

Exceptional

27 May 2026

Bruce

Very clean hotel. Nice pool and hot tub area indoors. Having the Ricky’s Restaurant there is a bonus. Morning complimentary breakfast was more than adequate. Rooms were spacious and clean. Good stay, would stay there again.

Partner

6/10

Pleasant

26 May 2026

Lori

Staff was good. Room had mold in the shower, damaged curtains, peeling wallpaper and artwork removed from the walls.

Friends

8/10

Excellent

26 May 2026

Jennifer

Simplicity, enjoying the pool area and daily breakfast was on point. Great staff.

Family_with_children

8/10

Excellent

26 May 2026

Shelley

Rooms were clean.

4/10

Poor

24 May 2026

Pablo

The hotel is old and the hallway has an awful smell that made it uncomfortable to breathe and we got headaches from it.

Family_with_children

10/10

Exceptional

24 May 2026

John

Good value for the cost.

8/10

Excellent

23 May 2026

Steven

nice and clean, free breakfast is good and sufficient, free parking

8/10

Excellent

21 May 2026

David

Front desk staff was helpful and friendly. Attached Ricky's restaurant was convenient.
Overall, I was happy with my stay. One minor issue was the noisy air-conditioned which was addressed promptly when I informed staff.

Pet

6/10

Pleasant

21 May 2026

Lester

Restaurant was good staff was very good . Was put in a room to start with a terrible smell of sewer but after talking to front desk they changed rooms. Hot tub and pool need more maintenance. Park your car where you can see it at night. Overall okay and price was reasonable.

Partner

8/10

Excellent

19 May 2026

Dan

This is a functional hotel. Pretty dated but served our purpose fine.

8/10

Excellent

17 May 2026

Jamie

This is a relatively inexpensive place to stay in Nanaimo, and did very well in that category. We just needed a place to spend the night before boarding the ferry the next day. The place was clean and the staff was efficient and friendly. An included continental breakfast was available, but we could choose to eat breakfast at a restaurant on site at a discount. (The restaurant was open all day with largely breakfast oriented fare.) There was a pool onsite that I didn't use. Our room included a small refrigerator, coffee maker and microwave, which was helpful.

Partner

8/10

Excellent

16 May 2026

Laurie

Pleasant hotel but could use some sprucing up

8/10

Excellent

15 May 2026

Karen

Lovely friendly accommodating dining room staff.

Partner

8/10

Excellent

12 May 2026

Allan

Nice family hotel. If you have 3 kids, the family room bunk beds are great. Breakfast decent. Pool always a hit with the kids. Welcoming friendly staff. On the downside, rooms were a bit noisy with creaky floors from upstairs neighbours and general hallway noise. But other than that, it has what you need to be comfortable.

Family_with_children

10/10

Exceptional

11 May 2026

Aicha

We didn’t have breakfast no did we swim/hot tub. Staff was great. Room clean.
Thank you.

Partner

8/10

Excellent

11 May 2026

John

The staff were incredible! Friendly, helpful and very accommodating. My girlfriend and I were there for a triathlon and we were able to check in at a good time, and the receptionist made it available to leave our bags there too after check out.

Partner

10/10

Exceptional

11 May 2026

Sheldon

Everything you want in a hotel to stay and relax.

Partner

6/10

Pleasant

10 May 2026

Atheena

We’ve stayed here a few times. They updated in key areas. And it’s definitely a budget friendly place to stay. The beds aren’t the comfiest, but the kitchen is so handy. Kids enjoyed the pool. Everything is clean, well maintained in our opinion. Even though it’s a simple continental breakfast, real coffee would be appreciated, not instant 😅. But otherwise, it’s typical cereal, packaged muffins, boiled eggs, yogurt and abit of fresh fruit, breads with jellies and peanut butter and cream cheese to select from. Basic, does the job, handy with kids, grab and go. If you want a “real breakfast” you get a percentage off at the Ricky’s all day on the main level of the hotel. We will most likely always book here, as we have a lot of dieters restrictions and cook most of our own food, and spend most of the day out hiking trails etc.

Family_with_children

8/10

Excellent

09 May 2026

James

Hot tub was great temperature as was the pool. 5e air conditioner in the room however was very loud.

Partner

8/10

Excellent

05 May 2026

Fe

BF is ok except the boiled egg was cold. The hot tub was not working during our stay. Resraurant serves a good portion and tasted good.

8/10

Excellent

03 May 2026

Nancy

Friendly staff, clean room. Breakfast is minimal but sufficient. Always good for a short stay.

Partner

10/10

Exceptional

03 May 2026

Annette

Did not use the hot tub. Staff was excellent and very friendly.

Family

10/10

Exceptional

03 May 2026

Joel

Very clean hotel, with free breakfast, good parking, also Ricki's restaurant on site.

Self

10/10

Exceptional

30 Apr 2026

Lanna

I never used the swimming pool but it was nice to know there was one, the rooms were clean and the staff were wonderful the breakfast was amazing just didn't have any scrambled eggs they only had boiled eggs, cereal, muffins, danish, bread, waffles, instant oatmeal, fruit and yogurt.

Partner

6/10

Pleasant

30 Apr 2026

Heidi

The parking is awesome. We have a 24’ boat we tow behind a 20’ truck and they are able to accommodate us. Parking is free.

Each time we go there our reservation is different in the hotel vs what we reserve on Amazon. This last time we reserved a pet friendly queen and the room assigned to us was not one of their pet friendly rooms so we had to start the process all over again

The last time we went I called in to their phone system. It is all AI. I was disconnected aver 5 times and made the reservation for my husband but used my name the 5th time I called back to make the reservation. I was not with my husband. There had to be numerous phone calls to verify that I would give my reservation to him so he could stay there.

Partner

8/10

Excellent

29 Apr 2026

Amit

Overall experience was good, but the AC was making so much noise

Family_with_children