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Springhill Suites Omaha East/Council Bluffs, Ia

Council Bluffs - IA · United States

3216 Plaza View DrView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Location8.0/108.0
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites Omaha East/Council Bluffs, Ia

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Omaha East/Council Bluffs, IA. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours). Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and microwaves.

Your pillowtop bed comes with down comforters, and all rooms are furnished with sofa beds.

Read more about this hotelShow less

With a stay at SpringHill Suites by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be within a 10-minute drive of Henry Doorly Zoo and Aquarium and Creighton University.

This hotel is 3.9 mi (6.2 km) from CHI Health Center Omaha and 4.8 mi (7.6 km) from Charles Schwab Field Omaha. Stay in one of 151 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters.

Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per accommodation, per night plus USD 50 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Horseshoe Council Bluffs 0.6 km / 0.4 mi
Mid-America Center 0.7 km / 0.4 mi
Joe's Karting 0.8 km / 0.5 mi
Ameristar Casino Hotel at Council Bluffs 2.4 km / 1.5 mi
Missouri River 2.8 km / 1.8 mi
Harrah's Council Bluffs Casino 3.6 km / 2.2 mi
Stir Cove 3.6 km / 2.2 mi
Western Historic Trails Center 4.7 km / 2.9 mi
RailsWest Railroad Museum 5.1 km / 3.1 mi
Lake Manawa State Park 5.5 km / 3.4 mi
Fox Run Golf Club 5.9 km / 3.7 mi
Gene Leahy Mall 5.9 km / 3.7 mi
Heartland of America Park 6.2 km / 3.8 mi
Bayliss Park 6.2 km / 3.8 mi
Historic General Dodge House 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 151
  • Number of floors (main building): 4
  • Suites: 151
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Car hireExtra charge
Show 33 more facilities & services
  • Transfer service
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Gym
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Poolside snack barExtra charge
  • Meeting room: 2
  • Photocopier
  • Business centreExtra charge
  • Indoor freshwater pool
  • Indoor heated pool: 1
  • Hot tub
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Picnic
  • SnacksExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG-2
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable6 photos

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-3

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 1 Bedroom • 36 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable16 photos

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO TWO DOUBLE BEDS

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Springhill Suites Omaha East/Council Bluffs, Ia

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites Omaha East/Council Bluffs, Ia

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
01 Aug 2026
Stephanie
Property was busy with kids tournament (which was fine, lots of screams and squeals from kids having fun). Room was adequate but dark, always ask for extra towels. Complimentary breakfast was not up to par with similar Marriott hotels.
4/10
Poor
29 Jul 2026
Robert
Pool area... algae on tiles. Pool room looks like it is falling apart. Chlorine level in air was horrible. Watched a person go all the way to bottom in 5 ft of water...could not see them at all in the water...very dangerous. Front desk staff seemed like we were a bother to them even though no other patron was at front desk at the time.
10/10
Exceptional
23 Jul 2026
Mintesinot
Nice breakfast and staff
8/10
Excellent
21 Jul 2026
Julie
Breakfast was great! There were a lot of good choices.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
karyn
We enjoyed comfy beds and pillows! We wished the breakfast was a little later than 9:30, but everything else was great. The front desk staff gave us great dinner recommendations.
10/10
Exceptional
06 Jul 2026
AMBER
We had a quick stay during our roadtrip & this was great!
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Chelsea
Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross.
Friends
10/10
Exceptional
31 May 2026
Marlena
We had a great experience at Springhill Suites. I was traveling with family and had reserved 2 rooms. We were going to be on different floors, which wasn't ideal for us since we had a little one with us. The gentleman that checked us in was able to make an adjustment so we were on the same floor. Very much appreciated. The place was very clean, dedpite being full. We were there 2 nights & I was pleasantly surprised to find our room was cleaned & fresh towels when we returned in the evening. I didn't eat the breakfast (I was looking for a muffin) but other members did & liked it. The only negative is the 1st morning, it took several minutes to get hot water for my shower, but was not an issue the 2nd morning. I would definitely stay there again & would expect other Springhill Suites to be just as nice & providing a great experience.
Family_with_children
10/10
Exceptional
31 May 2026
Tricia
The
Family
8/10
Excellent
30 May 2026
Fauna
The stay was nice! Good pool (worked for what we needed). Room was nice but could definitely use some upgrades or switched out carpet squares. Beds were not super comfy. It was in a nice location with easy access to the freeway.
Family_with_children
10/10
Exceptional
27 May 2026
Dawn
Everything was great
Family
10/10
Exceptional
26 May 2026
Nick
Rooms, breakfast, staff and amenities were perfect.
Family_with_children
10/10
Exceptional
25 May 2026
sarah
Room was clean. Had a trundle bed, WHICH WAS NICE FOR THE KIDS. My only issue was breakfast, lots of waiting, nothing convenient about it. Also said it had a hot tub, but it did not.
Family_with_children
6/10
Pleasant
25 May 2026
Dennis
Breakfast started at 7, limited to one pass. Pool was heavily clorinated could only last a short time.
Partner
10/10
Exceptional
24 May 2026
Katie
Pool area was gross. Bandaids on the side of the pool and disrepair.
Family_with_children
8/10
Excellent
24 May 2026
Tammy
Clean room and friendly staff
Friends_and_family Family
10/10
Exceptional
20 May 2026
Joyce
Room was clean, quiet. Breakfast was good!
Family_with_children
10/10
Exceptional
17 May 2026
Xia
Clean and well maintenance place. We’ll stay here again.
Friends_and_family Family
10/10
Exceptional
11 May 2026
Libbi
Everything was PERFECT
Friends
10/10
Exceptional
10 May 2026
Justin
The staff held their own for a fully booked hotel. Thoroughly impressed!
Pet
10/10
Exceptional
29 Apr 2026
Stephen
The King Jr. Suite is an excellent accommodation-----large, great bedding, digital temp control , and lots of move around space
Partner
10/10
Exceptional
28 Apr 2026
Mary Beth
Good room, clean and easy to get to with our dogs. Very accessible and near to restaurant and gas, etc.
6/10
Pleasant
21 Apr 2026
Kyle
Room was clean. Staff was very friendly. Location is fantastic. Breakfast had a nice variety of different stuff. The only complaint I had about breakfast is that majority of the U.S. is not eating turkey sausage so stick to pork. While I don’t mind turkey sausage, others do including children.

The bad… Pool was very very cold. Our toddlers wanted out after 5 minutes being in… it wasn’t heated like an indoor pool should be. Very strong smell of chlorine as well that made it difficult to stay in. You could smell it in the lobby too!
Family_with_children
6/10
Pleasant
12 Apr 2026
Jennifer
Convenient to the convention center and sports field houses. Was a little noisy when people above walking around. Bathroom and breakfast area are worn and dated. Was ok for a one night stay.
Family_with_children
10/10
Exceptional
11 Apr 2026
Gregg
Breakfast was good and all staff were friendly.
Family
8/10
Excellent
05 Apr 2026
todd
Nice staff, decent breakfast.
Self
10/10
Exceptional
21 Mar 2026
MICHELLE
I normally do not write reviews but the ladies at the front desk were rock stars!!! The hotels was completely full but our room was quiet! It was great! We ate breakfast each morning and swam in the pool each night. The location was great for getting around Omaha's attractions in 10-15 minutes! Our shower was great too! Highly recommend!
Friends_and_family Family
10/10
Exceptional
20 Mar 2026
Jami
Comfy bed and pillows - very clean! Will definitely stay here again.
6/10
Pleasant
19 Mar 2026
Carolyn
Adequate. Cons: some maintenance issues with the pool, hot tub, and in our room impacted the quality of our stay. Pros: staff were friendly and helpful, comfortable beds, and satisfying breakfast.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Vanessa
Staff was friendly and helpful, hotel is clean and comfortable. Excellent experience, I would highly recommend this hotel.
Family_with_children
10/10
Exceptional
08 Mar 2026
Matt
Good experience
10/10
Exceptional
22 Feb 2026
Mirandi
The property and room were both very clean and the staff was helpful and extremely friendly.
8/10
Excellent
08 Feb 2026
diane
Great breakfast, clean room, friendly front desk. Bathroom s could use some reno.
10/10
Exceptional
01 Feb 2026
jenifer
Clean room and helpful staff
Leisure
10/10
Exceptional
19 Jan 2026
Amanda
Yes
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
John
Great hotel
10/10
Exceptional
07 Jan 2026
Kaitlyn
Very clean and staff was friendly and helpful. Our little one loved the pool and it felt sanitary. Breakfast was typical quality and options. It also looked like they had some games to loan, though we did not take advantage of this amenity. Check in and out were very smooth.
10/10
Exceptional
30 Dec 2025
Heather
Was wonderful for the price! Beautiful Christmas decorations, kind staff, clean room, exercise area, pool n hot tub, and breakfast included made it lovely for our family of 5.
10/10
Exceptional
30 Dec 2025
Aidan
Yes
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
Kenneth
Clean room and good bo
Leisure Family
6/10
Pleasant
16 Dec 2025
Christina
The property advertised “pet friendly” but charged is a $50 cleaning fee (at check in) and $20 per night for our dog. That’s $70 for our dog in a $120 room. Over 50% of the room rate is not pet friendly.
Also, the shower was not clean.
But the breakfast was good.
Business_and_leisure Pet
8/10
Excellent
04 Dec 2025
Ron
Didn't have time for breakfast but was dissapointed that the shuttle was not running for the night..
Leisure Partner
10/10
Exceptional
26 Nov 2025
Eileen
Overall good experience. Excellent location, close to restaurants and to our veniue.
10/10
Exceptional
16 Nov 2025
Charles W
All was as expected! Everything was adequate and nicely done. Breakfast okay.
Partner
10/10
Exceptional
12 Nov 2025
Maria
So nice, so peaceful, so convenient.
Business
8/10
Excellent
11 Nov 2025
Diane
The room was clean and comfortable.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Rebecca
Staff at front desk fast and efficient. Very personable!
Leisure Family
6/10
Pleasant
13 Oct 2025
Brenda
Pool hot tub did not work. Had to fish bugs out of pool. Pool and hottub needs work
Leisure Family_with_children
8/10
Excellent
12 Oct 2025
Carolyn
Clean room, comfortable bed
Leisure Partner
10/10
Exceptional
11 Oct 2025
Lorna
We enjoyed our stay in this place 😊😊
10/10
Exceptional
09 Oct 2025
mike
Outstanding.
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Marlene
Very comfortable, quiet room!
10/10
Exceptional
07 Oct 2025
Hans
Great place to stay!
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Tiffany Ann
The pool was freezing
Leisure Family
6/10
Pleasant
30 Sep 2025
Todd W.
Worst breakfast we experience on our 8 day trip
Partner
6/10
Pleasant
29 Sep 2025
Mary
Room was clean, picture off the wall with nails still in the wall. The carpet needs replaced and well as the refrigerator! Lighting is very poor and the bedding needs replaced. The staff was wonderful, the breakfast bar was top notch and it was very clean and well stocked. This property needs updated. Also, the parking space was small and the spaces way to narrow.
Leisure
8/10
Excellent
29 Sep 2025
Susan
Only issue is hot water, reported it and front desk responded with let it run 10-25 minutes. A lot of rooms booked and it takes awhile to circulate..
Friends_and_family Family
8/10
Excellent
29 Sep 2025
Douglas
Nice, spacious room for price. Pillows need to be improved.
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
karmin

Great sleep and breakfast

Great many options for a hot breakfast. Great flavor and lots for a busy hotel
Friends_and_family Friends
10/10
Exceptional
14 Sep 2025
Gabriele
I liked the quietness of the area.
6/10
Pleasant
09 Sep 2025
Mark
Convenient but showing its age. Would look for more updates options.
Leisure Partner
10/10
Exceptional
05 Sep 2025
Susanne
Laura checked us in and was very hospitable, what a great person
Leisure Family
6/10
Pleasant
04 Sep 2025
Joe
Nice hotel, good location, friendly helpful staff. Priced right. But I would not stay here again because the layout of the room made some of the space unusable. It's not really a suite. It's a bedroom with an adjoining sitting area. No door between. And the TV is mounted between the two spaces making it un-viewable from either space.
Leisure Partner
6/10
Pleasant
02 Sep 2025
Jere
The room was great the staff was amazing but the hot tub was gross and so bad I refused to even stay in the pool area.
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Scott
No complaints.
Partner
10/10
Exceptional
25 Aug 2025
william
we enjoyed our stay, plus it was a good location, to visit the zoo and other attractions. the breakfast was great. the only issue was their seemed to be an issue with the hot water being hot when needed. we will stay here again.
Leisure Family
8/10
Excellent
23 Aug 2025
Gabriele
.
8/10
Excellent
23 Aug 2025
Deborah
The breakfast was nothing to brag about. The staff in the breakfast area wasn’t very friendly. But what got me the most is that they pull their flavored creamers during breakfast hours and when I asked about it they refused to hand out a few. If you’re that cheap you have to remove flavored creamer during breakfast, I’ll spend my money elsewhere.
Leisure Family
4/10
Poor
21 Aug 2025
Lucas C
The staff was friendly and great, and the location wasn't bad as its close to the freeway. But the hotel is very outdated. The pool and hot tub were in rough shape, the TV remote barely worked, the room itself seemed very old and outdated.
Leisure Family
10/10
Exceptional
19 Aug 2025
Jen
Nice room for one night stay.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Tyler
Pool is cold. Our a/c obnoxiously loud and vibrated when operating the a/c. The hotel is showing its age but was clean and quiet. Beds were ok.
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Don
Nice staff and close to the venue.
Leisure Family
6/10
Pleasant
13 Aug 2025
Verified traveler
The staff was Amazing
Friends_and_family Family
6/10
Pleasant
09 Aug 2025
Mark

Unexpectedly poor

Tired and showing it. Room had huge mismatched color path on ceiling, chairs in common area near front desk were all disgustingly filthy, exercise room was. The same with gross floors, peeling wall coverings, cables hanging on machines, etc. Desk and breakfast staff mostly cranky.
Friends_and_family Family
8/10
Excellent
07 Aug 2025
Kristin
Room is very spacious. Under sized pool, not many close eating options. Decently clean, andI am very picky!
Leisure Family_with_children
6/10
Pleasant
03 Aug 2025
Leigha

Was an OKAY stay.

The hotel was nice but you could hear people in the rooms next to and above you. We of course had elephants above us until 12am. The shower wasn't very nice the bathtub faucet was coming out of the wall not secured to the wall. The pool really needed a deep cleaning. The breakfast area was great but didn't have much for gluten free allergy options.
Friends_and_family Family
10/10
Exceptional
01 Aug 2025
Jacqueline
It was nice. The only downfall was they didn’t have wine or alcohol.
8/10
Excellent
24 Jul 2025
Dorothy
Would have giving it a 5-star rating; however, the shower was not clean.
Leisure Family
6/10
Pleasant
24 Jul 2025
Katie
Coffee had no flavor, breakfast was OK and could have been better. Carpeted in room and hallways made it feel outdated.
Leisure Family_with_children
8/10
Excellent
24 Jul 2025
micheal

Baseball busy

We were forced to check in here late, because another hotel was sub standard. Easy reservation and check in. Hotel was busy due to baseball tournament, late reservations. Staff did excellent job with check in and breakfast.
Partner
6/10
Pleasant
23 Jul 2025
Kari
I thought i was going to get a room with a kitchenette and there wasnt one. It had an extra area with a couch which was nice. The hotel is older than it looked like in the pictures. The pool and hot tub were small. The hot tub wasn't working very well. It was very clean and the staff was very friendly. I probably wouldn't stay there again though because the pool and hot tub were so small.
Friends_and_family Family
8/10
Excellent
22 Jul 2025
Shawn
Great stay and wonderful property. Only had a few minor issues with the hot tub not working and our shower was leaking around the door edge
Leisure Family
6/10
Pleasant
21 Jul 2025
Bethany
Staff was friendly however the hotel was dirty. Food on the hallway floor that was there when we got there and still there when we left. Housekeeping doesn’t clean rooms, take the trash and they don’t refill things in the room like coffe or anything for that matter.
Leisure Family
4/10
Poor
21 Jul 2025
Christopher
Pictures of the rooms were not what the rooms were. We expected more room around the room. No kitchenette as show in photos of rooms. Had trouble with hot water on the 4th floor. We tried to adjust showerhead and the pipe going into the wall completely shifted. There were 2 elevators but only one worked and took a long time to arrive. The staff were very nice and accommodating as much as they could be.
Leisure Family_with_children
6/10
Pleasant
21 Jul 2025
Liane
Beds were full size- very small. Breakfast was below average for hotel breakfast.
Leisure Family
10/10
Exceptional
19 Jul 2025
Dustin
Friendly staff and clean rooms. Good selection at breakfast.
Leisure Family
10/10
Exceptional
17 Jul 2025
Kelly
Carpet was stained in our room and wall paper was peeled back in one part of our room. Other than that, no other complaints. Staff were so friendly, breakfast was great, room was spacious and clean and beds were very comfortable. Thank you!
Leisure Family_with_children
10/10
Exceptional
14 Jul 2025
G WILLARD
Liked the sitting area next to the bed.
Leisure Partner
10/10
Exceptional
12 Jul 2025
Jorge
The staff is amazing! Very friendly and welcoming. We'll be back again next year.
10/10
Exceptional
11 Jul 2025
Emily
Perfect stop on our way home from Colorado. Very accommodating hotel with very friendly staff. Great breakfast and comfy beds.
Leisure Family
10/10
Exceptional
10 Jul 2025
Verified traveler

Very nice stay.

No complaints. They were very helpful and friendly.
Friends_and_family Family
10/10
Exceptional
30 Jun 2025
David
Location and excellent overall facilities. I have 2 children so the 2 queen and sofa room was ideal.
Friends_and_family Family
10/10
Exceptional
10 Jun 2025
Edward
It was a nice comfortable stay. Staff at the front desk and at breakfast were lovely. Hotel was very clean and I had no issues at all.
Business
10/10
Exceptional
30 May 2025
Sue
Fantastic check in, good breakfast
Leisure Family_with_children
2/10
Poor
27 May 2025
Alison
My family and I stayed for 3 nights.

On night 1 we get down to the pool/hot tub after hours of driving and need to relax. Unfortunately the hot tub was filled. There were kids playing in the pool, but there were these young adults in the hot tub vaping and drinking despite the signs. I report it to the front desk, because of the children present and she goes, “I am so sorry, those are MY kids and I will tell them to stop.” And then proceeds to close the entire pool. She was there every night following and gave us the worst service ever, including dirty looks every time she saw us. To top it off they were low staffed all weekend and the staff was visibly overwhelmed.

The housekeepers did not do their job, at all. We were supposed to have plates, etc. in our suite, there were none. The 2 glasses they did have were dirty when we arrived. We left them out, obvious they need to be changed and they never once were touched or replaced. The signs say to leave towels on the floor of the bathroom to be replaced, we did and housekeeping picked the towels up and put them on the back of the toilet and left them.

The breakfast was disappointing. They ran out of things constantly, like pancakes, waffles, milk, bagels, English muffins, jelly, butter, cream cheese and syrup. The OJ tasted like water, and the scrambled eggs were extremely runny.

The pool and hot tub themselves were way too small for the sized hotel, and not in the greatest shape. Peeling paint, unfinished tiles, etc.
Leisure Family_with_children
6/10
Pleasant
26 May 2025
Elizabeth

A place to lay your head.

The bed was comfortable. And the suite was a decent size.
However, the fridge had an 8 hour cold timer… only chilled items, not cold and shut off after 8 hours had to keep pushing the cold button.
Shower was small, outdated and the water pressure sucked no matter the time of day. Breakfast was also subpar.
Friends_and_family Family
10/10
Exceptional
25 May 2025
Cassie
Clean and spacious rooms, comfortably accommodating multiple adults and children. Staff was efficient and very welcoming, and helped us with whatever we needed.
Leisure Family_with_children
4/10
Poor
25 May 2025
Gina

Wait until construction is over

Under construction, loud and humid
Friends_and_family Family
2/10
Poor
22 May 2025
Tammy

Reservation bumped at the last minute

My reservation was \"walked\" the day before I was set to travel. The Hotel overbooked and apparently because I used a discounted service (Hotels.com), I was kicked out of my reservation. They offered a different Hotel but it did not meet the criteria that I wanted so I had to scramble to find a different Hotel. Very unprofessional. I booked my room 5 months in advance. The most recent bookings should have been the ones to go. Not even sure how this can happen. Will be more wary about using Hotels.com in the future. Definitely miscommunication between the two.
Partner
10/10
Exceptional
12 May 2025
Timothy
Easy property near Mid America facilities. I used it for traveling to downtown Omaha which was about 10 min drive. Stayed at this property multiple times.
Leisure Self

Location & surroundings

Springhill Suites Omaha East/Council Bluffs, Ia
3216 Plaza View Dr, Council Bluffs, United States

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Springhill Suites Omaha East/Council Bluffs, Ia

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