Name: Woodspring Suites Council Bluffs
Address: 3541 14Th Ave, Council Bluffs, 51501, US

10/10

Exceptional

19 Jul 2026

Janice

Room was very. Liked the layout of the room. Quiet. Near good restaurants

Family

4/10

Poor

21 Jun 2026

LeRoy

It's a 2 star location. The prices were high for what you got.

Self

6/10

Pleasant

17 Jun 2026

Nathaniel

The place had an odd smell and sketchy people hanging around. Staff were extremely helpful and kind though! Great location.

Friends_and_family Friends

4/10

Poor

15 Jun 2026

Claus

We were in town for the college World Series and this was one of the cheapest places to stay ($180/night vs. $900/night). It’s a place where construction crews and other laborers stay for extended work jobs. It’s not for families with kids. There are people here who a permanent residents. That said, the rooms were clean but had no amenities. Front desk staff were friendly and helpful. There were a bunch of people there who were there for the college World Series, many who said they wouldn’t stay here again.

Partner

6/10

Pleasant

11 Jun 2026

Megan

There is NO soap or shampoos provided. There was a guest blaring music until midnight and the beds on hardwood floors is noisy.

Self

10/10

Exceptional

09 Jun 2026

KNEESSA

They have newly renovated and it was great ideas implemented. Sturdy beds for larger guests,full fridge and two electric glass top burners. I would stay again. The room was clean and had plenty of space for your things everywhere, even space under the beds for storing.

Self

6/10

Pleasant

01 Jun 2026

Felicia

The room was clean and big. The smell in the hallway from all the dogs on the floor was pretty bad. The dogs barked almost constantly. And at night the people in the room next to me and above me made so much noise. It was hard to sleep with so much going on.

Pet

10/10

Exceptional

26 May 2026

Kenneth

Was ok

Self

8/10

Excellent

23 May 2026

Alejandro

All was easy and clear, exellent front desk service

Family

10/10

Exceptional

05 May 2026

Mckayla

The staff was very friendly and helpful.

Family_with_children

2/10

Poor

11 Apr 2026

Allicia

Let me first say for the price i was not expecting much. I will say the hotel has had some renovations and they do look nice. You can still get the smell of fresh paint the halls echo and i feel like you can hear everything in your room. Upon arriving the desk is tucked away to the side and if multiple people are arriving at a time you will have to wait in a hallway. No welcoming lobby. The mattress was rock hard it made me wonder if i was sleeping on plywood with a sheet overtop. Again you get what you pay for.

10/10

Exceptional

06 Apr 2026

Pedro

Very nice and quiet room. Newly updated

6/10

Pleasant

30 Mar 2026

Lillian

The check in is not a lobby is a small space room and the front desk person is available only when called in the evening and they charge a deposit that is not advised on the expedia website.

Self

10/10

Exceptional

23 Mar 2026

Katie

Everything was clean and the beds were small but very comfortable. The staff was super friendly. The room was big and roomy.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Chelewa

The staff was very polite and helpful. The property was clean and quiet.

Self

6/10

Pleasant

16 Feb 2026

Kevin

Update the parking lot so that way it doesn’t look like a robbery could happen.

6/10

Pleasant

15 Feb 2026

justin

A refreshed property and the room itself was in good condition. Check-in and checkout were smooth, and some staff were helpful.

However, hallway and room cleanliness could be improved, and several standard amenities were missing (no in-room coffee maker, iron/ironing board, hair dryer, or blackout curtains). The lack of blackout curtains especially impacted sleep.

Overall, not a bad stay, but more consistency in cleanliness and basic amenities would improve the experience.

Leisure Self

2/10

Poor

12 Feb 2026

Terrance

Better customer service

Self

10/10

Exceptional

05 Feb 2026

Carlos E

The staff is very friendly.

Business

10/10

Exceptional

04 Jan 2026

Carlos E

Parking easy

Self

2/10

Poor

19 Dec 2025

Roy

Stinks and very loud at night

Partner

10/10

Exceptional

07 Dec 2025

Carlos E

Parking easy

Business

10/10

Exceptional

25 Nov 2025

Collins

It was clean and siren too

Leisure Self

4/10

Poor

29 Oct 2025

Juan

The room smelled terrible and asked if they could do something about it and was told they would but never did.

Leisure Self

10/10

Exceptional

17 Oct 2025

Terry

Like quiet off the beaten path hotel casino and interstate adjacent.

Leisure

2/10

Poor

16 Oct 2025

Cassandra

Area nasty, rooms not cleaned properly, smelled bad in unit, bugs, air didn’t work staff unavailable, weed smell just horrible

Self

2/10

Poor

09 Oct 2025

William

Rooms are infested with roaches and mold

Business

2/10

Poor

01 Oct 2025

Lorenzo

I was in the room for 15-20 minutes when I seen 2 cockroaches in the bathroom and kitchenette area!! The room had a unique smell like someone had some kind of pet prior. I was supposed to be there for 3 nights and decided to check out after the first night. The property is in an area isolated from other businesses. You definitely get what you pay for there!!

Business Self

2/10

Poor

29 Sep 2025

Todd

The room was nasty had roaches every where move the pillow on the bed they started running away it was gross if i could give it less than 1 star i would and when we went and told the guy at the front dest about he just kind of shrugged it off like it was no big deal

Leisure Family

2/10

Poor

25 Sep 2025

Bobby

I made reservations through Expedia and drove 12 minutes to the hotel. Once there I felt unsafe for many reasons which I explained to management and Expedia via email. The hotel refused to return my money. I had to travel to another hotel and thus paid two hotel fees for my one night stay. Also look before booking’

Leisure Partner

4/10

Poor

25 Aug 2025

Alexander

Stinks

Stunk like dog pee. Not very clean

4/10

Poor

12 Aug 2025

Kristy

Towels seemed washed but there were hairs still imbedded in them. I went and bought my own towel. I spilled some water on the floor and went to wipe it up and it was nothing but black. There was mold on my ac vent. It Very dirty establishment.

4/10

Poor

09 Aug 2025

Stacey

Dirty and smelled bad

2/10

Poor

08 Aug 2025

Veniana

The smell of the room was horrible. there was a kitchenette but no utensils.
No receptionist at the desk most times. A lot of noises frim other rooms.

Self

6/10

Pleasant

07 Aug 2025

Job

The beddings and sweaty and dirty.

Business Self

8/10

Excellent

02 Aug 2025

Joe

First non-smoking room was at least 80 degrees inside and wreaked of smoke. Front desk immediately put me into another room and all was good.

Self

6/10

Pleasant

29 Jul 2025

William

Facility was maintained and clean. The stove, fridge and sink are nice. Staff was very friendly and helpful.

Pretty noisy area with construction nearby.

Worst part was no hot water in shower. Had to take a cold shower.

Business Self

8/10

Excellent

28 Jul 2025

Angela

I love that this hotel is pet friendly! Also the bed was very comfortable and check-in was fast and friendly.

The area around the property could use a little clean-up. I didn't love walking my dog around the beer cans and broken beer bottles left by other guests.

Leisure Pet

8/10

Excellent

13 Jul 2025

Efrain

Bueno

8/10

Excellent

13 Jul 2025

Arthur

Remote area, very nice staff.

Business

2/10

Poor

06 Jul 2025

Javier

The rooms smell bad the ac was leaking water all over the room the beds were uncomfortable the restrooms were broken and there was load music in the rooms past midnight the worse hotel I have stayed inn

Leisure Family

6/10

Pleasant

01 Jul 2025

Samuel

Not fancy

Leisure Partner

6/10

Pleasant

30 Jun 2025

Alejandra

Worst place ever

Phone to contact front desk didn’t even work pillows flat asked for more they had none. Blankets old as my grandmother and room was horribly humid. Had no toilet paper and waited almost 30 minutes at front desk to request toilet paper.

Partner

2/10

Poor

29 Jun 2025

Ashley

Roach Motel

This was a horribel stay not that we ended up staying. You walk inside the hotel and you can already tell it is going to be dodgy. No lobby, the attendent in a seperate office that you have to try and navigate yourself and others making requests. Right away I knew something was off. We checked in okay were given keys and headed to our room. Entire hotel smells of old food. Open the door of our room and it is occupied. By this time I am looking for a new place to stay. Finally, get to our room and see that the beds are more like cots. I try to turn on the tv and it doesn't work, my husband decides to try a few things before we go to the front desk for a third time. He starts pulling out HDMI and power cords to see if that will help. As he is doing so roaches began to crawl out. Welp that was it for me we packed our stuff and were out. We asked about a refund and were told to call in the morning. Doubt we will see any money back.

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

Elaine

The staff were wonderful. This was a stop along our journey. The building looked new but not so much inside. I should have done more research before I chose here. It is for long-term stays. There were a lot of construction workers staying there, seemed like for long term and lawn chairs, BBQ grills, hanging out in parking lot attended to that. They were very, very loud. The room was not clean - especially the floor, TV wouldn’t work. I’m glad it was just a one night stop. I made note for future references to stay away from these types of lodging. It’s not for us.

Leisure Family_with_children

4/10

Poor

22 Jun 2025

Leah

They could have done better

It could have been a nice hotel.
But it was not taken care of the flooring was coming up all over the ground.It was dirty.
There was no staff at the desk There was no lobby.
It took 15 minutes to find the girl to Check-in and it was already 830 at night.
The room had a kitchenette absolutely nothing in it. So you couldn't have cooked anything or done anything. Had you wanted to.
In a double room with 4 people. They gave me 2 bath towels and 2 wash cloths, and that was it, The mattresses sat on the squeakiest frames.I have ever heard.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Jeffrey

Good value. Staff is friendly

Leisure Self

2/10

Poor

20 Jun 2025

Wes

Door would not lock. No one was even at front desk to get checked in. Had to call a cell number and wait for someone to arrive, room had cockroaches, mold all over shower, was not clean. Rented two rooms.and one door was wide open when we got there
Inside was a bunch of tools, drills, mudding for the walls. So they had been working on the room and still had us stay in there. The smell of the room was terrible
Terrible experience

Leisure Family_with_children

2/10

Poor

18 Jun 2025

Kari

The TV and toilet did not work properly. There was a kitchen but no pots, pans, dishes, or utensils. Who travels with their own cookware and place settings. It currently shows that I have been tripled charged for the stay. The hallway smelled of smoke and the hotel lost power during the stay. I would not recommend ever staying there. Also half the time you cannot reach the front desk.

Friends_and_family Family

2/10

Poor

17 Jun 2025

David

I didn’t like a gross refrigerator that had old cheese chunks and spilled juice, I didn’t like a gross dirty old rag left in a drawer, I didn’t like a gross floor with garbage like used QTips and toilet paper behind a dresser and I didn’t like a gross freezer that had old meat blood spillage, room was very stinky of old mold and cigarettes smoke , I’m a disabled veteran and would very much someone from Expedia to contact me considering a refund at my email [email protected]

Leisure Self

2/10

Poor

16 Jun 2025

Lowell

Filthy

Leisure Self

2/10

Poor

16 Jun 2025

Verified traveler

Bevaware

We arrived and check-in went smoothly. At first, the room just smelled a bit musty,which we thought we could tolerate. However, within five minutes, we noticed something moving in the corner-it was a cockroach. We immediately went to the front desk, and to their credit, they moved us to another room and assured us it was clean. Unfortunately the second room wasnt much better. The door lock wasnt latching properly,they assured us that it would be fixed by the time we returned from dinner. When we came back, not only was the latch not fixed. There were several more cockroaches in this room. We returned to the front desk,but noone was there. We called and informed them we would not be staying. We were told theyncould not issue a refund and to call at another time. The experience was disappointing and unsettling. I would not recommend if you value cleanliness and basic safety.

Partner

4/10

Poor

12 Jun 2025

FRED

Dirty and noisy

Leisure Family

2/10

Poor

08 Jun 2025

Amanda

Broke down vehicles all over the parking lot making it difficult to find a parking space. First room we were goven had a dirry bed and broken microwave. The 2nd room we were given had a cockroach smashed on the wall next to theblighr switch, broken toilet seat and broken stopper in the bathtub. 3rd room was better except there were people running up and down the stairs all night, where they had the door propped open for others to come in. Staff waa nice, but wont stay there again. Worst hotel experience I've ever had. Didnt feel safe going out of the room or to the parking lot alone.

Business Partner

4/10

Poor

02 Jun 2025

Erich

$66 in undisclosed pet fees for one night, doubling the cost of the room. I got a Super8 down the street for $69 all in.

2/10

Poor

01 Jun 2025

Kylie

Wow! I dont even know where to start. Pulling up you see abandoned vehicles everywhere. Some on jack stands, some with flat tires, some wrecked and some with the hood popped open. Open the front door and heavy smell of weed. Front desk is hit or miss if its open. Wasnt open at 9am yet one morning. Our room didnt have towels so we went to the front desk multiple times and they wouldnt ever give us any. Kept saying afternoon but went at 1230 and still no towels. Beds smelled of cigarette smoke. Toilet leaks. Flooring ia pealed up everywhere. 10 out of 10 do not recommend.

Leisure Partner

8/10

Excellent

31 May 2025

Carmela

Room smelled, sheets had hair on them

Self

4/10

Poor

25 May 2025

Quinn

Felt like I was living in a war zone. Violently loud slamming and yelling from neighbor's even after having changed rooms due to noise from trucks outside my window. I didnt even stay the night it was so bad, decided to catch my train home a night early. There must be hardly any insulation in the walls here, just like the cheap housing thats used to scam college students.

Self

2/10

Poor

24 May 2025

Ashley

Checked in and within 5 minutes we saw two bugs. One was a stink bug and then we saw a cockroach. Immediately went to the front desk and asked for our money back and left. DISGUSTING!!!

Leisure Family_with_children

2/10

Poor

20 May 2025

dana

Not what was advertised

Thought I was staying at a Motel 6. Would not stay there again!

Partner

10/10

Exceptional

18 May 2025

Rodney

Very good stay

Partner

2/10

Poor

18 May 2025

Christine

Bugs, room not clean at all!!

10/10

Exceptional

10 May 2025

Angela

Wonderful Establishment

Great stay

6/10

Pleasant

29 Apr 2025

Loray

They waited to tell me no cats after I paid then took 10 days to get money back, and they don't take cash

Leisure Self

6/10

Pleasant

20 Apr 2025

Charm

Staff seems to live there with all her kids

6/10

Pleasant

19 Apr 2025

Morgan

Good for traveling in and out.

Business Self

10/10

Exceptional

09 Apr 2025

Clint

Awesome like always

Friends_and_family Family

6/10

Pleasant

08 Apr 2025

Tracey

The staff was stellar and the best part of the experience. No incentive to come back: no breakfast or food in the area. It's not dirty, but it needs renovations asap, the parking lot is dark and sketchy, and the sheets in the bedroom were worn and had stains. If you desperately need a place to stay, it will do for only one night.

Business_and_leisure Pet

8/10

Excellent

06 Apr 2025

Joel

Goo value

Leisure Self

8/10

Excellent

03 Apr 2025

Heather

We liked the property and didnt like the fact we had no good tv station

Leisure Friends

6/10

Pleasant

02 Apr 2025

George

Average cleanliness

Very aveeage place..a low grade basic cleanliness there .The room given had a a bad smell was of burning...the smell was stuffy in the room. Will ot stay again.

Friends_and_family Friends

2/10

Poor

29 Mar 2025

Brian

Dirty and grimey room smelled like cigarettes sticky floors, dirty walls and pee all over the toilet upon entering the room

Business_and_leisure Self

2/10

Poor

09 Mar 2025

Patricia

We checked in about 9:30 at night and went up to the room. When we got there, there was a bad smell in the room. The tub looked like it hadn’t been cleaned, the laminate flooring had big gaps between the pieces. The outlets in the kitchenette looked like they had caked on grease on them. When found a room at another hotel and left without staying the night.

Friends_and_family Family

8/10

Excellent

06 Mar 2025

Keith

No dishes or pans and silverware available. Did the trick, but nothing over the top.

Leisure Self

2/10

Poor

24 Feb 2025

John

Smelled like cigarette smoke. Made my clothes and everything stink. I asked for a non-smoking room. Couldn't even stay there.

Business

2/10

Poor

23 Feb 2025

Verified traveler

Didn't request smoking. Got horrible smoke room

The stench of Room 410 will stick with me forever. I was exhausted from work + 6 hours driving and it still took me 3 hours to find a way to hide from the smoking vapors enough to fall asleep.

Business

10/10

Exceptional

15 Feb 2025

Angela

Affordable

Its a nìce stay!

Self

2/10

Poor

15 Jan 2025

Missy

The room fllor looked and felt like it hadnt been swept in weeks the fridge was not cleaned out Holes in the wall blind was broke, when i went to open blind slats the cover fell on my head so it was just sitting not secured. The toilet was super low the bed was way too high. I will never stay there again

Leisure Family

4/10

Poor

12 Jan 2025

Lyeesh

Overall stay was ok, room smelt bad, not very clean. Very loud, lots of commotion in the hall and outside. Staff were very friendly.

Leisure Family

6/10

Pleasant

29 Dec 2024

WYNNAE

Cheap place to stop for some shut eye. You get what you pay for!

Leisure Self

10/10

Exceptional

28 Dec 2024

Jessica

Great place, right in a great entertainment area, yet tucked away for a quiet place to rest.

Business_and_leisure Partner

2/10

Poor

27 Nov 2024

Andre

I didn't like that I told them about heat not working, roaches and lady bugs and mice in the room. Elevator smelled like urine. Overall bad never once offered anything to stay in those conditions

Business Self

2/10

Poor

20 Nov 2024

Andre

No heat in my room and no one at desk to tell

10/10

Exceptional

18 Nov 2024

Eileen

Ge customer service

10/10

Exceptional

16 Nov 2024

juan

All

Leisure Self

2/10

Poor

30 Oct 2024

Cora-lin

I had bugs and stickerburrs in my clean towels i had hair all over the bathroom walls, greasy finger prints oon the wall after all that i caught a mouse inmy room.

Business Family

4/10

Poor

09 Oct 2024

Dale

No hair dryer
Kitchen but not one utensil of any kind
No breakfast, not even coffee
Desk closed at am check out
Only chairs in the room were old kitchen type

Leisure Family

6/10

Pleasant

30 Sep 2024

David

This is an extended stay facility take what you want from that. Not much of a hotel. It’s easy to get on the interstate from this location but it is hidden back in what seems like an area filled with construction and truck stops.

Leisure Self

10/10

Exceptional

22 Sep 2024

Jarri

A great night's sleep and a pleasant stay.

I had a very late check-in. The clerk was kind and courteous. I've had late check-ins at other motels and the night clerk is usually quite surly and has acted like i was interrupting their day. When I got to my room the AC was running so I didn't have to wait for the room to cool down. The room was very clean and comfortable. A cursory check of the bathroom showed there was barely enough toilet paper on the roll to last through till morning. I called the front desk and they delivered a full roll to me immediately. I got a good night's sleep and when I went to check out, the morning clerk was also friendly. Check out was easy and when I was asked how my stay was, I felt like the clerk genuinely wanted to know and wasn't just asking me because they were supposed to. I would gladly stay there again.

10/10

Exceptional

15 Sep 2024

Manases

It was exactly as we expected. Great service, nice and quiet.

Business Partner

6/10

Pleasant

22 Aug 2024

Ramona

Room was ok

Business

10/10

Exceptional

17 Aug 2024

Michelle

Clean, convenient and cheap. Had a very short stay and it was perfect for a quick sleep and back on the road.

Leisure Self

2/10

Poor

08 Aug 2024

Patrick

This property is unfit for stay: noisy, dirty, questionable saftey. I checked in to a dirty room and left immediately for another property. I would like my money to be refunded.

8/10

Excellent

03 Aug 2024

Jeremiah

The only thing I have to say is in my hotel room is there was more water coming out of the tub faucet than there was the shower

Self

2/10

Poor

03 Aug 2024

Heather

Rented the room and couldn't even stay in it. Got our deposit back but not the $148.88 for the room that we couldn't stay in. Hate this hotel totally ripped me off. I have a rare blood disorder and only get disability to survive on. I could of used the $148.88 to get a room somewhere else. But. No they kept my money. I'd give them no stars if I could!

Pet

8/10

Excellent

26 Jul 2024

Ann

Don't let the dead-end road, corn field or weedy lot fool you; once the air conditioner knocked out the initial heat we had a quiet comfortable stay!

Leisure Partner

8/10

Excellent

18 Jul 2024

Justas

Title

If you’re looking for a cheap place to hunker down for the night, not a bad choice. Gentleman at the counter was friendly and helpful!

If you’re staying here, it’s probably better to check in before 10 otherwise you have to call someone to check you in.

Self

2/10

Poor

11 Jul 2024

Jerry

Dirty and smelly

10/10

Exceptional

30 Jun 2024

Brittany

No power at our house

Have no power at our house so we been staying at different hotels and this one is by far the best one thank you