Name: Residence Inn Omaha Downtown Old Market Area
Address: 106 South 15th Street, Omaha, 68102, US

10/10

Exceptional

24 Jul 2026

Lizeth

Great stay !!!!!!!!!!!!!!

10/10

Exceptional

20 Jul 2026

Maureen

I loved this hotel and the staff couldn't do enough to make my visit fun and easy. Breakfast was really good, variety, clean facility. My room was huge, comfy, clean, and just what I needed after a long day of sight seeing. BTW, they have a free shuttle bus to all the tourist sites available upon asking, which was great. And the drivers were like mini tour guides. It was so much fun. I would go back there again and again. Definitely next time I'm in Omaha

Self

10/10

Exceptional

19 Jul 2026

Rayhaneh

Breakfast was bland and same as most hotels.

Partner

8/10

Excellent

09 Jul 2026

Janell

Did not like that you had to pay for parking on top of your hotel room fee. Staff was excellent but parking options not so great.

Friends

10/10

Exceptional

09 Jul 2026

Reina

We had a great stay. Valet parking was better than expected. Room was very nice.

Family

6/10

Pleasant

08 Jul 2026

Robert

First and foremost, staff was amazing and very helpful. Breakfast was good, for the price of the room/stay. Hotel and rooms were outdated and not very well maintained. Sofa bed was horrible and hard to sleep on even for little ones. No paid parking or validation was the most disappointing aspect, but I should have looked at that more closely when deciding where to stay.
Overall it was an okay stay! We'll definitely try somewhere else next time.

Family_with_children

10/10

Exceptional

28 Jun 2026

Frank

Easy check in, clean room and property. Area around property is a little noisy.

Family

10/10

Exceptional

29 May 2026

Nadia

great central downtown location. Staff were great and hotel was very clean, comfortable and safe. Stayed in a suite with kitchen facilities which was great for the time we were there. Parking is at the carpark next door and simple to arrange but is not covered in cost of the room. definitely recommend.

Partner

10/10

Exceptional

25 May 2026

Jean

The hotel staff was very helpful and friendly

Friends_and_family Friends

6/10

Pleasant

23 May 2026

James

We were told by the hotel that we could park in the parking garage next to the hotel and pay for the garage and be fine. Well we did that and got a $50 charge for our rental car saying we had a parking violation.

Partner

10/10

Exceptional

13 May 2026

George

Nice hotel within walking distance of bars, resturants and shopping. Go to breakfast before 9, when we gor there most things were out including the juices, oatmeal, forks, plates. What we did get was good.

10/10

Exceptional

11 May 2026

Kelinda

Everything was perfect. Breakfast was the best we have had in a hotel. Great room, location. Avd our Valet was a great guy.

Partner

10/10

Exceptional

04 May 2026

Kevin

It was nice

10/10

Exceptional

21 Apr 2026

Janet

Helpful staff, pleasant stay. A bit dated and loud hallways due to flooring. Rooms were clean and comfortable.

Family

8/10

Excellent

19 Apr 2026

Robert

The breakfast was fresh and enjoyable, the room was clean, and the location was perfect for a Creighton visit. The shuttle service was convenient, and the drivers were helpful.

On the downside, there’s a courtyard/patio area where music plays 24 hours a day, so sleeping with the windows open isn’t practical. We also requested a late checkout the day before and were told it wasn’t possible because the hotel was fully booked. However, when we mentioned this at checkout along with having to spend an extra two hours at the airport we were told we actually could have stayed longer. By then, we had already packed and come downstairs. Otherwise it would have been a 5 star review.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Jean

Everything was good , staff very helpful and friendly .

8/10

Excellent

14 Apr 2026

Krystal

Beautiful property. Ended up having a miscommunication with shuttle driver and walked to chi center. It was a nice walk there so did not shuttle back instead we walked back. Enjoyed our stay

Family_with_children

8/10

Excellent

12 Apr 2026

Roger

Yes

2/10

Poor

12 Apr 2026

Alison

Unfortunately, the stay was good until we left and noticed that the valet parking driver (unsure if it was the person who parked our car, or the one who brought our car back to us) must have hit a curb or a speed bump too hard, when we got on the interstate it started dragging, and before this the car was in perfect condition. No one said anything to us and what probably would have been an easier fix just became more expensive due to it dragging on the interstate. This turned a good experience/stay into one I will never do again.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Robert

Exceptional stay. Great staff, great amenities, great location and a great complementary breakfast. 10/10.

Family

10/10

Exceptional

05 Apr 2026

Rochelle

The breakfast was great, several options that were quick and freshly made. The room was very spacious and comfortable. The water pressure in the shower was the only thing that could use some attention. This is a beautiful hotel in a really convenient location. We walked everywhere we wanted to go. We will most definitely stay here again.

Partner

10/10

Exceptional

30 Mar 2026

Martin

The breakfast was excellent, scrambled eggs and the sausage were tasty, but the potatoes were extremely crispy everyday we were there.

The hotel is conveniently located off of I-480 downtown Omaha and less than 10 minutes from the airport.

Partner

8/10

Excellent

29 Mar 2026

Miguel

Parking situation isn't the best, but overall everything else is nice!

10/10

Exceptional

29 Mar 2026

Timothy

Great location to enjoy Omaha city centre. Close by the Old Market area, arenas and night life. This property is in a very structurally sound historic property which was formerly a U.S. Post Office. Parking nearby and accessible to city sites on foot.
Comfortable clean rooms and very quiet.

Partner

4/10

Poor

22 Mar 2026

Krista

Great shuttle and valet service. That’s the best part of the stay

Partner

2/10

Poor

22 Mar 2026

Ashley

When we arrived it was 75 degrees in our room. The outside temp was 95 degrees. We asked the front desk before we left for our event if someone could look at the air conditioning as it was up to 77 degrees by the time we left for our event. When we returned it was 78 degrees in our room. We contacted the front desk to see if it had been looked at. We were told “ it’s a hotel wide issue, we could not be moved to another room due to them being sold out.” The front desk lady also stated it was because it was the first hot day of the season, and there was another reason but she couldn’t explain it. I asked her if anyone was going to be comped back any money for their stay due to this issue as the room was very uncomfortable at this temp. The front desk lady said we should open our windows to help (the windows had no screens on them). She then told us if we stayed at the hotel we would not get any type of discount on the room due to us staying in the room. Every hotel in the area was sold out due to events in the area. We also were unable to use the coffee pot in our room as the switch on it was broken. The ice maker had to be shut off because it would randomly make a mildly loud noise that woke us up twice before realizing it was the ice maker.
The breakfast was the same you get at any hotel despite the advertised excellent buffet breakfast.
This was our first stay at a Marriott and most likely our last.

Partner

10/10

Exceptional

22 Mar 2026

Steve

Quiet hotel that is clean and offers shuttle service

8/10

Excellent

21 Mar 2026

Morgan

Very hot in the room, tried turning the temperature cooler and didn't cool down much at all during our stay.

Partner

6/10

Pleasant

14 Mar 2026

Roger

Upon arrival the TV did not work.Called the front desk 4 times and no answer. So I took the remote control to the front desk and exchanged it for another one. Still didn’t work. At 9:00 pm the front desk said they could have a maintenance person check it later. I asked for a discount but the manager refused since we didn’t want to wait until after 10pm for a maintenance person. Terrible service especially since I have been a rewards member for a dozen years.

10/10

Exceptional

22 Feb 2026

Brian

Clean rooms, clean everywhere actually. Staff was great, it was quiet , calm and relaxing stay. Loved it, highly recommend!

Friends_and_family Family

4/10

Poor

21 Feb 2026

Kathy

No water pressure, entrance is confusing, parking options unclear

Family_with_children

10/10

Exceptional

15 Feb 2026

Kristian

The room was spotless and the staff were so nice!

Leisure Partner

2/10

Poor

08 Feb 2026

Patrick

When we arrived to check in we were notified that our room was no longer available. I never received a call or email to inform us prior to checking in. Very poor customer service

10/10

Exceptional

05 Feb 2026

Cynthia

Room was very clean & quiet. Staff was friendly.

Partner

10/10

Exceptional

03 Feb 2026

Janteice

I arrived after midnight, but had notified the front desk of my arrival window. When I arrived, it took 30 minutes for them to answer the phone and buzz me in (secure building). This was very unfortunate because everything else about my stay was terrific.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Jeremy

Fredy at the front desk was fantastic and really went the extra mile to make our stay the best it could.

8/10

Excellent

25 Jan 2026

Tonja

The room was more than we expected. Staff were friendly as well. The only thing that we didn't like was that we had to park in the parking garage across the street.

Leisure Family

8/10

Excellent

23 Jan 2026

June

Room was spotless! Front desk staff was awesome! Breakfast was very good! Only issue was having to pay for parking!

Leisure Self

2/10

Poor

22 Dec 2025

JUNICE

The hotel was good and food was okay. I checked out on December 14th, and asked if I can stay for extra 30-minutes because my ride was not getting there on time. The front desk told me no because they were fully booked. So, I checked online and she was lying there were multiple rooms available.
Never coming back and staying that hotel again!

10/10

Exceptional

21 Dec 2025

Joseph

The room was very comfortable, clean, and was great to gave a couch and kitchen. The breakfast was excellent - big variety and fresh. Nice touch to have coffee available all day! Great location, near the Old Market.

Self

8/10

Excellent

19 Dec 2025

Joshua

Clean

6/10

Pleasant

23 Nov 2025

Pamela

The entrance inside the room wasn’t very big. Had trouble with luggage

Business

10/10

Exceptional

10 Nov 2025

Tam

Clean and nice studio room.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Don

Room was very nice

Leisure Self

10/10

Exceptional

26 Oct 2025

April

Mattress was well worn and toilet paper was like sand paper. Great location.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Martina

Fresh and good food

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

Jennifer

The room had broken shades on lamps. The couch pull out mattress only had a very rough blanket that looked very old. I went down to get a different blanket but only one that they could find was an old rough blanket. If I come back to Omaha I would not select this hotel. With the price expected more.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Nayeline

Everything was very clean. I enjoy my stay and will likely book at location next time I'm here.

Leisure Self

10/10

Exceptional

28 Sep 2025

Daniel

Just an incredible town but wish parking was more clear as confusing when a garage practically connected isn’t the hotel garage and extra fee for hotel garage not in literature. Great breakfast. Love the historical part but wish little cheaper. Stayed again recently for Omaha in Iowa but would have stayed here again if met price point.

Business_and_leisure Family

10/10

Exceptional

21 Sep 2025

David

The traffic outside was loud, but otherwise a great stay.

Leisure Friends

8/10

Excellent

13 Sep 2025

Lawrence

it was fine

10/10

Exceptional

09 Sep 2025

Heather

Noice

Leisure Partner

8/10

Excellent

04 Sep 2025

Vladyslav

Clean room. Big fridge. Pet friendly. Has a covered parking. If you lose a card to enter a parking lot it will cost you a 250$. Little bit slow a man on the register

Leisure Pet

10/10

Exceptional

01 Sep 2025

Tom

High rise, downtown hotel, limited drop off and pickup parking out front,but easy paid parking just across the street. Decent breakfast and sitting area as well as outdoor patio {unless it's raining). Hotel public areas seems to have a musty smell,but rooms fine.

Leisure Partner

8/10

Excellent

31 Aug 2025

Stacey

Booked here because it had free shuttle which we wanted to use to and from the airport, called before we left to set up, told just call when arrive which we did only to be told there is no shuttle it was broken down

Leisure Family

10/10

Exceptional

29 Aug 2025

Michael

Courteous and friendly staff; good and ample free breakfast and convenient parking.

Leisure Family

10/10

Exceptional

22 Aug 2025

Rosalva

Excellent place to say in downtown Omaha, specially if visiting Creighton University or UNO. Public parking garage available close by at a small rate. Decent breakfast buffet included which is a great plus. Great for families with kids or for businesses trips.

Business_and_leisure

10/10

Exceptional

19 Aug 2025

JENNIFER

My son and i had a great stay Wednesday thru Sunday. Breakfast was very good (they had real eggs) and the shuttle van was a HUGE life saver for our trip. So much to see and do in the area!

2/10

Poor

19 Aug 2025

Robin

Very disappointed

In all of my travels around the world, I have never stayed in a hotel that doesn't have daily cleaning service. One set of towels! Housekeeper was NOT avail, nor were clean towels. AND this was a Marriott

Friends_and_family Friends

10/10

Exceptional

19 Aug 2025

Becka

The old Federal Building, clean and close.

Great old Federal Building. Clean rooms w kitchen and lots of space. Close to campus.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Ahmir

Stay was for my son. He was happy with the location and eh accommodations

Business_and_leisure

8/10

Excellent

15 Aug 2025

Chris

A place to stop on the way home.

Just a stop on the way back home, but it was nice because we like downtown and it was downtown close to lots of restaurants. Went to Cumbria a local tapas bar and it was amazing.

Partner

8/10

Excellent

15 Aug 2025

John

.

Leisure Family_with_children

4/10

Poor

10 Aug 2025

Verified traveler

Locked AC & TV

The AC was locked so you couldn’t adjust lower. It was set way too high. It was miserable. We asked for it to get lower and it did temporarily, but then parental locks went back on a few hours later. TV was also locked so you couldn’t access any of the accessibility features. Great breakfast spread and I loved how you could use their shuttle service within a 3 mile radius. That was a bonus!

Partner

10/10

Exceptional

09 Aug 2025

Lisa

Wonderful stay!

Great stay - just a quick overnight as we were passing through on our way to Denver.
Friendly staff, clean rooms and comfy bed/ pillows. Would recommend!

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Sarah

Clean and the staff was very helpful and friendly

Leisure Family

10/10

Exceptional

27 Jul 2025

Jessica

Will absolutely return

Our stay was wonderful and we will absolutely return for another stay. Everything was exceptional. Our room and bathroom was very clean and had everything we needed. Breakfast was great and had plenty of choices for our entire family. The staff was friendly and helpful throughout our stay.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Bruce

I did not like the Expedia reservation system.,
The hotel was awesome.

Business_and_leisure Partner

2/10

Poor

24 Jul 2025

bob

I’ve been a long time Marriott property user. This property or my room specifically was in tough shape

There was racing going on in front of the hotel or at least near it until 2 o’clock in the morning.

On our day of checkout housekeeping knocked on our door 2 1/2 hours before checkout. When I confirm what time checkout was they agreed, then leaned against the wall next to my door waiting for us to leave.

I did hear good things about the Doubletree and the Hilton in Omaha, I would strongly suggest checking out those locations and brands instead.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Victoria

Loved the weekend getaway! First time staying in Omaha and wow! This hotel is in a fabulous location! Downtown Omaha! It was lovely! A lot of places we wanted to check out was in walking distance. The staff were amazing too! Checking in and out was a breeze and they were so helpful with dining recommendations! Will definitely be back for a future stay! Our room got updated and it was amazing! A private terrace with so much room! I fell in love with the spacious bathroom and shower! The little kitchen area was great too! The room itself, smelled so fresh and clean! For being on the eleventh floor, it was nice a cool too! For how large the hotel was, it was so peaceful and quiet! Felt like we were the only guest. Absolutely have to stay here again!!

Leisure Partner

10/10

Exceptional

19 Jul 2025

Richard

Residence Inn - Omaha - Clean and Pleasant

My wife and I stayed for 3 nights at Residence inn at Omaha. It was clean and pleasant. I give 5 stars across the board.

Partner

10/10

Exceptional

15 Jul 2025

Susan

Loved it!

Leisure Friends

2/10

Poor

10 Jul 2025

Hiram

It is a dirty property. They only serviced the room 1 day out of our seven-night stay, No cleaning only towels.

Leisure Family

10/10

Exceptional

06 Jul 2025

Christian

Close to great parks

Leisure Family_with_children

8/10

Excellent

03 Jul 2025

Liliya

Front desk associate was not friendly and not very focus. His uniform was very dirty. Hard to put cart in an elevator and no one offer help. Some of the dishes was dirty. Over all clean and convinient location

Leisure Family

10/10

Exceptional

25 Jun 2025

Klaus

Convenient location, well maintained

Leisure

10/10

Exceptional

09 Jun 2025

Verified traveler

GREAT experience!!

This was a very comfortable and clean hotel. Service was excellent and fast! The breakfast selection was phenomenal and I will definitely sty here again. Location is great too.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Karen

The rooms were spacious

Leisure Family_with_children

10/10

Exceptional

31 May 2025

Miiatta

Sensational property

Amazing the staff here was so amazing and ready to assist me with any thing I needed. The rooms are clean. Nice space is very clean. Have no complaints at all. This is like one of the best hotels I stayed at in a long time , I would definitely book with this hotel every time I’m in town, also the elevator the hallways everything smells so fresh and clean. I have no complaints my towels or white. The tub is clean, but also one thing I do look at while I’m inside of a hotel is the bottom of toilet, you can always tell if someone is actually cleaning and just prove to me that you guys are a five star hotel/inn , especially how affordable this is. I’ve never stay somewhere where I can afford it but also get treated like royalty. What hotel goes to the grocery store for you and add it to your bill this is amazing thank you so much. Also, I felt very safe while staying at this hotel I didn’t feel like I had to watch my back while I went into my room and that’s a lot especially been a single woman traveling.

Self

10/10

Exceptional

27 May 2025

William

Spacious modern rooms, inclusive breakfast and efficient, friendly staff

Business_and_leisure Partner

8/10

Excellent

03 May 2025

John

Good spot

Was in town for a concert and it was a really nice stay. They offer a shuttle service to/from airport and anywhere within 3 miles during your stay. It is a great service, it just needs a little more structure and organization.

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Chris

The cabinetry in the room was quite worn. Everything else was good. The staff was helpful.

Leisure Family

10/10

Exceptional

16 Apr 2025

VINCENT M

Clean, and walkable

Leisure Family

10/10

Exceptional

08 Apr 2025

Glenn

Easy to get in and out of the area.

Leisure Partner

10/10

Exceptional

07 Apr 2025

JEFFREY

I booked this room last minute and it did not disappoint. I got a studio and it was very spacious with plenty of storage. The room was nice and clean and the bed was comfortable. The free breakfast was a nice bonus. I used the city parking garage instead of the hotel garage because it was a bit closer, but the hotel garage would have been fine. The free shuttle was a big plus as well.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Jennifer

Great place to stay! Not far from Old Market and amazing staff

Leisure Family

6/10

Pleasant

04 Apr 2025

Nick

Not impressed

The hotel is inside a historic building in downtown Omaha. The rooms are big, but there was no garbage in the bathroom and the sink was missing a drain stopper. My TV screen went black randomly and no channels would work consistently without turning to black out of nowhere. The shades on the windows were also unweighted, so they flapped back and forth on the window itself.

Business

10/10

Exceptional

30 Mar 2025

Anna

We enjoyed our one night stay!

Leisure Family_with_children

10/10

Exceptional

23 Mar 2025

Zoe

It has a convenient location and a nice staff.

Leisure Friends

10/10

Exceptional

22 Mar 2025

Jennifer

Close to what I need and comfortable.

Business Self

10/10

Exceptional

22 Mar 2025

Jennifer

It was spacious and had everything I needed.

Business Self

10/10

Exceptional

18 Mar 2025

Christina

Quiktrip… Very comfortable really nice room

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

shawn

Staff was amazing and hotel was very clean!

Leisure Family

8/10

Excellent

20 Dec 2024

Kelly

Awesome stay. Parking was kind of different. The garage is located across the street adjacent to the property, but it wasn’t too bad. The room was absolutely awesome! Unfortunately we did not awake early enough to enjoy breakfast. Would stay here again!

Leisure Partner

10/10

Exceptional

08 Dec 2024

Daniel

Love

It was just great

Friends_and_family Friends

10/10

Exceptional

26 Nov 2024

Randall

Perfect stay in Omaha

Great location, excellent service and a perfect room. Something as simple as plenty of lights in the room make a difference. And a breakfast with lots of options.

Self

8/10

Excellent

11 Nov 2024

Rachel

Loved the friendliness off the staff, the ease of check in and a great breakfast every morning.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Mark

weekend trip