Ashley
The lady at the front desk was awful. As we walked up to check in she was scolding a family for not having shoes on their two small children who were heading to the pool. She said they did not need shoes in the hallway but they would need them in the pool area. This makes zero sense because everyone in the pool area took their shoes off when they arrived and walked all over that room barefoot. They explained that they did not have the type of shoes appropriate for the pool room as they were in town only for a special occasion. She encouraged the family to go to Walmart and buy shoes that could be worn to the pool. When they stated they only had a little under an hour to swim, the employee told them they could carry their kids but they would not be able to walk around the pool room. As this was happening, a very nice young man was checking us in, I do not recall names but he was awesome. As soon as the other employee was done reprimanding the family, she headed across the room to a man that was having a phone conversation. He was not yelling but simply talking to someone, he did have a deep voice and the room echoed but it was not a nuisance at all. However, the awful employee waved her hand at him and told him to go in the other room to talk. He stopped his conversation and asked her what she said and she told him he was yelling and that this is “her house” and he needs to be quiet or go somewhere else. She was the worst part of our trip. We stayed 7/11/26-7/12/26
