Name: Even Hotel Omaha Downtown - Old Market By IHG
Address: 2220 Farnam Street, Omaha, 68102, US

10/10

Exceptional

02 Aug 2026

Juan

Pay to park is an convenience, and expensive. Also there is construction going on in front of the hotel. No free breakfast, not even courtesy fruits,i.e., apples, oranges. Only free water.

10/10

Exceptional

02 Aug 2026

Tomasz

Great and awesome hotel

8/10

Excellent

31 Jul 2026

Michael

Good place to stay. Staff was great, room was clean workout room was best I’ve seen in a hotel. Hotel shuttle was great, since it’s would be a long walk to old town or downtown. Nice options from the kitchen. Not a very good beer selection in the bar, but it was nice for a quick drink. Only negative was no real need to charge for parking.

2/10

Poor

22 Jul 2026

Matt

Very loud and guests were up until 2:30 am banging around and playing music. Worst hotel experience I’ve had. Don’t expect to sleep

10/10

Exceptional

19 Jul 2026

Omar

Customer service was great, when we request extra towels or clean sheets they made it a priority to have done.

Partner

8/10

Excellent

15 Jul 2026

Hannah

Nice hotel at a decent price, but you have to pay for parking ($15) through a third party website. You also pay extra for breakfast, but it was a very good cooked to order breakfast for the price ($12 for 2). I had waffles with fresh fruit, my husband had a bacon, egg, and cheese sandwich, and we got juice and muffins as well. They also had lemon / cucumber water in the lobby. My husband enjoyed having a drink at the bar that night, and I was able to attend my online class on their wifi. The staff was great, they just have to give you a lot of info at check-in.

Partner

2/10

Poor

07 Jun 2026

Jamie

Beds were very comfortable. Food in the hotel was over priced and terrible.
Homeless people all over that harassed you as soon as you walked outside.
Room temps only got down to 72 and felt about 75 and hallways felt 80.
I wouldn’t recommend staying here, personally. There was nothing close around. It was a quick overnight for us and it worked, but I wouldn’t stay again.

Friends_and_family Family

2/10

Poor

31 May 2026

Kim

The room was in need of a thorough clean and makeover and had an overbearing smell of chemicals such as ammonia. There were chewed cherry pits on the floor, black scuffs on the drywall, goo on the bathroom glass door. The stained mattress was broken down and the linens looked as if they had been wadded up in a pile before put on the bed. Furniture and carpet was frayed and worn. This place was rough! Not a hook to hang a coat or backpack, no luggage rack for a suitcase. The common hallways were banged up and in the middle of drywall patching and one of the elevators wouldn’t go to the lobby. Cancelled the rest of the stay.

Self

6/10

Pleasant

10 Nov 2025

Alexis

There is nothing remarkable about this hotel. Will not be back.

4/10

Poor

31 Oct 2025

Edwin

I did not get the room service the 1st day and the breakfast was awful and bad service from the kitchen

Business Self

4/10

Poor

27 Oct 2025

Sarai

They were all over the place. The minute we landed the shuttle service had issues. 1st room TV was broken. Hotel seems geared towards airplane/flight crew. They host flight attendance and pilots and that seems to be all that mattered.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Therese

The bartender was excellent!
Great personality. The bed was the most comfortable ever!!

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

James

Great clean hotel. Good location. Uber service.

Business_and_leisure Family

2/10

Poor

14 Oct 2025

Krystal

I never leave reviews, but this room was filthy. There was no remote to the TV, there were coffee pods, but no coffee pot? The bathroom door handle was broken.

Partner

8/10

Excellent

13 Oct 2025

Steven

Nice place but bare bones type of hotel. No housekeeping, no free breakfast, no extra amenities. The ladies checking us in were very nice and helpful. The hotel room was clean and I liked the gym. it was a great value for the area we were in.

Leisure Family

10/10

Exceptional

08 Oct 2025

Malea

Clean room , Easy check in

10/10

Exceptional

07 Oct 2025

Anthony

It was our first time saying that we really enjoyed it

Leisure Family

10/10

Exceptional

28 Sep 2025

jeremiah

Didnt expect to pay for parking

10/10

Exceptional

28 Sep 2025

Melissa

Good stay

It was hot and humid in the room and the temperature would only go down to 72 degrees. It was hard to get comfortable.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

James

Overall, the stay was fine. Had an issue with initial room but staff quickly changed us to a different room. Bartender on Friday night was excellent!

Leisure Family

8/10

Excellent

03 Sep 2025

Denicka

Cute little place. The staff was friendly everything was clean.

Partner

6/10

Pleasant

03 Sep 2025

Brooke

The staff was nice but the whole thing was over priced and again i feel it was mis represented on expedia. I would not stay there again.

Leisure Family

10/10

Exceptional

03 Sep 2025

Rachelle

The staff was amazing and very informative. They told us about all the things to do in the area. Very clean, food was good. Just make sure to watch the time for the meals. They are only open for very specific times.

Leisure Family

10/10

Exceptional

23 Aug 2025

Verified traveler

Nice Stay in Omaha

Spacious and clean. Hotel felt new. Nice stay in downtown Omaha.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Katherine

Very friendly service! Love the free shuttle.

Business_and_leisure Family

10/10

Exceptional

17 Aug 2025

Doug

Quiet easy parking

Leisure Self

10/10

Exceptional

14 Aug 2025

Isha

Good

Self

6/10

Pleasant

09 Aug 2025

Rogerrick

Website stated restaurant inside but we did not see a restaurant and the bar closed early on a Saturday

10/10

Exceptional

01 Aug 2025

Kelly

nice place. quite dar from OLD MARKET…. not walking
distance

Partner

10/10

Exceptional

30 Jul 2025

Kay-lyn

Everything was extremely clean and the stay was perfect! We had so much fun in the pool, had a drink from the bar! Our girls loved the fun lobby with connect 4 and ping pong! Overall, it was peaceful!

Would come back here again and look for other EVEN hotels for future travels!

Family_with_children

6/10

Pleasant

25 Jul 2025

Brianan

Room was overall mostly clean. The bathroom was handicapped and was kind of flooding during a shower. The toilet you had to flush twice for it to work. Looked like unfinished projects in the bathroom and a dirty shower curtain. The lobby was clean and staff were nice and efficient! Parking was $15 so be aware of that added cost. We had someone loud above us which wasn’t hotels fault but definitely could use sound proofing.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Gina

We alway stay here before we fly out of Omaha and are never disappointed! Great rooms for a great price!

Leisure Family

6/10

Pleasant

21 Jul 2025

Mary

The property was nice and modern. The staff was slowwwwwwww. I didn't seam like there was any staff there that knew what they were doing except the bar tender. Very short staffed. Had a complimentary ride to a restaurant , said to call when ready to pick up...nade the call 20 m in. later no one came...called again and she said he was on his way...;waited another 10 minutes and he never showed up...we walked 8 blocks back to the hotel sweating our tails off., overall a lot of improvements need to happen with all your staff.

Business_and_leisure Partner

8/10

Excellent

21 Jul 2025

Susan

Feels a bit surface- level nice.

We rented four rooms for our family reunion. Overall we enjoyed our stay, especially the size of the rooms. The exercise amenities made us laugh a bit. They have a nice gym and a pool (no jacuzzi) Our bathroom barn door was broken and they fixed it immediately upon being told... even reached out to me with a text to offer any help while we were there. Their kitchen was out of order, but they stepped up and offered complimentary breakfast pizza that was DELICIOUS! We really appreciated it with the large group we had. We stayed in four of their five bunk rooms. The beds were comfy and things were clean. Parking was very easy (done on a cell phone $15/day), open air, and right next to the hotel. The area of town seemed a little sketchy, but we didn't see the homeless or anything.

Friends_and_family Family

4/10

Poor

19 Jul 2025

Gladys

Breakfast paid for separately and kitchen wasn’t able to prepare breakfast

Business_and_leisure Family

6/10

Pleasant

17 Jul 2025

Verified traveler

Don't know if I will go back.

Kitchen was closed. Pool room was so loud couldn't sit in there. Didn't know I had to pay extra for parking. Staff was wonderful.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Peter

Great hotel within walking distance to lots of dining and entertainment options.

Business_and_leisure Family

4/10

Poor

13 Jul 2025

Omar

Everything was good just the thing about closing up the pool at 10 pm not a good idea!

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Donald

Very modern look inside, super clean, very quiet

Leisure

4/10

Poor

12 Jul 2025

Lisa

Picked this hotel because of location. Upon check in, was not given much information. Did finally figure out parking. Hard to get in and out of. I paid for breakfast and was told their oven was broken so we got pastries and fruit (which I had to ask to be refilled). Didn’t tell me upon check in just when I asked in the morning. Did not get a refund.

It was very very noisy over night. One elevator did not work. Construction was going on with painters tape up and construction dirt all around (second floor)

The bed was comfortable.

I would not recommend this hotel.

Leisure Family_with_children

2/10

Poor

12 Jul 2025

Andrew

They charged us for rooms and we did not even stay at the hotel. We were unable to stay due to immediate military orders yet we were charged for the stay a day after the reservation date. Unethical and simply just not right.

10/10

Exceptional

05 Jul 2025

Jill

Great stay! My son loved the ping ping table. Beds were super comfy.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Ixchel

Great location

Leisure Family

6/10

Pleasant

25 Jun 2025

Tricia

The mildew in the bathr

10/10

Exceptional

24 Jun 2025

Owen

Very nice place. The only con is the shower did not have a door… so water will spray on the floor.

Leisure Self

2/10

Poor

21 Jun 2025

Nicolle

When I arrived my reservation that I had already paid for had been cancelled. There were no rooms available due to it being a very busy weekend in Omaha. The women working at the desk was rude and unhelpful! I had to contact several times to get a refund.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

SARAH

Happy hour made the food and drinks reasonably priced. The room was nice and i enjoyed having a yoga mat in the room.

Business Self

2/10

Poor

15 Jun 2025

Amber

Hotel canceled our reservation without informing us.

Partner

6/10

Pleasant

11 Jun 2025

Steffen

Mueller

2 night stay. Did not receive room clean up or new coffee pod for second night.

Business

10/10

Exceptional

08 Jun 2025

Arvlo

Lady at the desk was super nice and helpful!

Friends_and_family Friends

6/10

Pleasant

31 May 2025

debbie

The room was large and very clean. Wi-Fi was terrible! Unable to connect to Wi-Fi in room; had to do work from the lobby.

Leisure Partner

8/10

Excellent

29 May 2025

Leo

Very nice stay

We booked room 302, which was very spacious and were impressed by the fitness area and equipment in the room. There were just a couple of cons: the pull shade on the large window was broken when we arrived and we were told that renovations are still on-going. The heating/cooling unit was noisy in the room. The shower floor was not clean. The upside was the VERY comfortable bed, the spacious room area with extra seating and computer work areas. I recommend getting the breakfast vouchers, as breakfast is made to order and delicious! The staff was very friendly and the location is walking distance to downtown and the Joslyn Art Museum. We would book this hotel again.

Partner

6/10

Pleasant

28 May 2025

Gary & Karla

This property is nothing special. Elevators were slow and didn’t work. Staff was ok. Rooms were big and clean.

Leisure Family

10/10

Exceptional

28 May 2025

Juan

Good

Business

6/10

Pleasant

26 May 2025

Tamara

Checking in the front desk lady wasn’t the nicest. The bartender was absolutely amazing. When we checked out on 5/26/25 the PMC parking app changed us for 7 days instead of 4. Will be calling them.The room was amazing.

Leisure Partner

10/10

Exceptional

26 May 2025

krista

We had a great stay. Loved the king sized beds and the exercise equipment in the room.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Kassie

Nice spacious rooms. Clean. Great amenities.

Leisure Family

10/10

Exceptional

24 May 2025

miguel

Very nice stay ..definitely return

Leisure Family

10/10

Exceptional

21 May 2025

Tashia

Very nice and friendly

Leisure Partner

4/10

Poor

19 May 2025

maja

understaffed hotel

the hotel needs help with staff .
There was a single old lady in the kitchen for the hotel. she was kind and great but one person can only do so much

Friends_and_family Family

4/10

Poor

16 May 2025

Gale

Upon check in, found staff to be unfriendly and unhelpful when it appeared they had only one room available for us rather than two.

Leisure Friends

2/10

Poor

16 May 2025

Jialin

Worst hotel

Business Partner

2/10

Poor

09 May 2025

chris

Pathetic hotel the worst ever

This was the worst experience ever! I’ve been traveling for 35 years and never experienced such unprofessional behavior in my life.

I booked a room 4 months in advance because of Warren Buffett event. I arrived and they said their computer system was hacked so they lost my room. Never told me until I flew into town from Italy! I was stuck with no place to go because the entire city sold out for the event.

On top of that I was adamant they find me a place and the lady at front desk said no & im calling police on you if you don’t leave the property. She yelled at me to get out and started to call police for their mistake!! Nightmare experience

Business

2/10

Poor

09 May 2025

Hongzhu

Orbitz didn't book the hotel for me or it was booked, but canceled on Sep 2024. Eventually, I had paid double price to find a new hotel. This happened to me, also to my friends. no good experience.

10/10

Exceptional

08 May 2025

Katherine

Very nice staff. The food was surprisingly good! The room was big and the bed super comfortable. The wifi was a right pain but that’s an IHG issue, not the hotel’s fault. It’s like that in other IHG properties. Only negative comment is the accent wall in the room was absolutely filthy. It’s so obvious I’m not sure how cleaning staff missed it. Overall, I had a very pleasant stay and I would stay there again. Kudos to the kitchen staff, bartender, and gentleman who checked me in. This is a good deal for the price even if there is a parking fee and breakfast is not included.

Business_and_leisure Self

2/10

Poor

06 May 2025

jue

I called one day before check-in and was told that my reservation had been canceled. I reserved the hotel almost a year ago and was canceled without any notification. I spent hours trying to find a nearby hotel, but the rooms were all booked. I had to book a hotel near the airport instead of the downtown area while paying a 3X higher price. I will never book through Orbiz and this hotel again.

Business_and_leisure

10/10

Exceptional

06 May 2025

Matthew

Solid for value

Business Family

2/10

Poor

05 May 2025

Verified traveler

They misinformed me. I need refund.

I booked this hotel because they told me that they provide 24/7 shuttle service to the airport. However, when I check in, they said their shuttle service will start from 6 AM. My flight departures at 5AM. If I knew this, I will book another hotel close to airport. They misinformed me. I need refund!

Many things are not working in the hotel, from lights to elevator. Really cheap hotel.

Business

6/10

Pleasant

05 May 2025

Traci

The staff were excellent. Very welcoming. I had to take off points for no coffee machine in room. No hair dryer. Unable to open the blinds. Strange hotel!

Leisure Self

10/10

Exceptional

04 May 2025

Feili

Very good experience

Business_and_leisure Family

4/10

Poor

03 May 2025

Jennifer

We got there at 2:40 and told we couldn’t check in til 3. But then a group who looked like they were flight attendants came and were checked in with no problem. Our room smelled of body odor and to top it off I paid for breakfast vouchers and told I need to order at the window for those and I have been standing at the window for 30 mins after they opened and nothing!!!I have been completely ignored. I rang the service bell and the person in the back knew I was here. Because she came out and got food from the oven and continued on doing her thing and completely ignored me more. I said something to the manager 2 times and she didn’t even do anything to get someone to help me and gave me very empty insincere apologies. I stayed at the indigo 2 other times and will continue to stay there. I will be coming into town a lot as my daughter goes to creighton. I will not be back.

Leisure Family

10/10

Exceptional

29 Apr 2025

Kandace

This was my first time staying here, and I would definitely do it again!!! Room was ginormous and staff was super friendly and helpful. Highly recommend!

Leisure Friends

6/10

Pleasant

28 Apr 2025

Nathaniel

I called to schedule a shuttle ride from the airport to hotel the day before. When I arrived at airport I waited for 30 minutes and no shuttle. I called hotel and they said they didnt have me down for shuttle ( well I definetely didnt make up calling and scheduling) also I had to ask multiple times to get shuttle back to airport. All that being said, the staff were so friendly and the drivers were all amazing. Its not a far walk to downtown Omaha. For the price it worked.

Leisure Self

8/10

Excellent

28 Apr 2025

Mike

Room was very nice and clean. Convenient location to Old Market and enjoyed walking to some destinations. Most of the staff were helpful and polite. Food was generally good. One thing that was missed was a small microwave in the room, though not essential. Overall a good stay.

6/10

Pleasant

27 Apr 2025

Melissa

The rooms were big and roomy, but not super clean. Love the workout equipment and videos in the rooms. Didn’t love paying for parking or that the elevators and ice/water machine were broken.

4/10

Poor

27 Apr 2025

Erin

Have stayed 4 times in last year and probably won’t be back. Elevators not working, friends having issues with rooms, food expensive and not good. Location is also not great. Just disappointed this time

Business_and_leisure Family

2/10

Poor

24 Apr 2025

Mary

Key issues

Keys did not work,only 1 tint trashcan in room, shortage of coffee supplies but Mika and the bartender were helpful and nice

Partner

6/10

Pleasant

24 Apr 2025

Lesley

Overall we had a decent stay. We did have some issues with our room. The blinds were broken, the TV didn’t work and the WIFI had a very poor signal causing it to go out every few minutes. Not sure we would stay here again.

Partner

6/10

Pleasant

22 Apr 2025

Mark

Waited over an hour for advertised free airport shuttle. Was informed that airline crew gets first dibs on a ride so had to wait. They got preferential treatment.
Was told I need to schedule my ride to airport between airline crew getting their ride first. I have a flight as well. My flight is just as important. Why advertise free shuttle when it takes an hour to get a ride.
Not going to miss my flight if I cant count on the free airport shuttle advertised.
I ordered Lyft and now have an extra unexpected expense.
I wont be back or ever recommend Even Hotels. They cant deliver what I paid for.
Shame on them!

Leisure Family

10/10

Exceptional

22 Apr 2025

Hayden

Very close to many restaurants. Very clean and staff were nice.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Verified traveler

We had a great time! Food was great along with great drinks and the bartender was very friendly.

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

Peter

Hotel is in a great location, within walking distance to old market district and downtown

Business_and_leisure Self

8/10

Excellent

11 Apr 2025

Cynthia

Self parking is offered which is nice for a downtown pro

10/10

Exceptional

09 Apr 2025

Abby

Staff was really nice, had a room for us that was available for early check-in! Will definitely stay again if we are in the area.

Leisure Family_with_children

6/10

Pleasant

08 Apr 2025

Karri

It’s great for a downtown hotel.

10/10

Exceptional

05 Apr 2025

Debi

New hotel very clean and everyone was very welcoming! The rooms were sooo spacious and nice! Didn’t have a blow dryer

Friends_and_family Family

4/10

Poor

05 Apr 2025

Shantel

I enjoyed my stay. Made sure to keep the room cleanly and still never received my deposit back for two rooms and it’s been 5 days.

Leisure Family

10/10

Exceptional

02 Apr 2025

Steve

They are doing construction throughout the area. I’m sure it will end sometime soon.

Business Partner

10/10

Exceptional

31 Mar 2025

Jessica

Love staying here comfortable beds and is a joy every time I come

Leisure Family_with_children

6/10

Pleasant

30 Mar 2025

Breann

The staff was friendly. The place wasn't super clean and a lot of amenities were not as listed. This property seems to card more about the gym than anything else, so if that's your thing you're set!

Leisure Partner

8/10

Excellent

30 Mar 2025

Russ

Best mac and cheese, we went 5 other locations in our week there. The bar and restaurant staff were awesome, made my wife feel welcome.

Leisure Partner

2/10

Poor

25 Mar 2025

stanley

Disappointing Stay – Poor Service and Uncomfortable Room

Our experience at Even Hotel Omaha was far from what we expected.

1. Front Desk Service – We waited 10 minutes at the front desk before I decided to check behind the wall, only to find the receptionist on her phone. She claimed she didn’t hear us, but my wife, son, and I were talking the entire time—there’s no way she didn’t.

2. Room Amenities – The room was poorly stocked, with only two regular towels and no hand or head towels. Basic necessities were missing.

3. Cleanliness Issues – The shower area was moldy, including the faucet. This level of hygiene is unacceptable for any hotel.

4. Noise Levels – The room (#306) was extremely noisy. We could hear every single car passing on the street, making it difficult to sleep.

Overall, this was a frustrating experience. For the price and supposed quality of this hotel, I expected much better. I wouldn’t recommend staying here unless these issues are addressed.

Business Family

8/10

Excellent

20 Mar 2025

Verified traveler

Spring Blizzard haven

Staff was super supportive during a city wide power outage due to a blizzarf.

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Jarilyn

Quiet

Leisure Friends

6/10

Pleasant

18 Mar 2025

Mitchell

There were many “surprise” charges. Pay for parking, pay for breakfast, etc.

Leisure Family_with_children

10/10

Exceptional

10 Mar 2025

Bob

Service

No trash cans in the rooms!

Friends_and_family Friends

4/10

Poor

09 Mar 2025

Dustin

Terrible

The hotel was so run down and was not clean at all. There were stains all over and not in good condition. The elevator button was supported by a cardboard cut out. So bad. We left upon check in and spent the evening elsewhere.

10/10

Exceptional

09 Mar 2025

Andrew

The hotel and staff were great!

8/10

Excellent

02 Mar 2025

Jennifer

Would stay here again.

Staff was nice and helpful. They had placed us in wrong type of room and clerk was able to fix quickly. The bed was fairly comfortable, the sheets appeared clean. The room looked clean and was spacious enough for 2 adults and a toddler. The only thing we didn't like was the herd of elephants or giants in the room above us. They ran, yelled, stomped, and bounced what felt like half the. Night. You do have to pay for parking but I knew this in advance from reading other reviews.

Friends_and_family Family

10/10

Exceptional

26 Feb 2025

Chris

I loved it they are cleaned

Family_with_children